# Rakuten DX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Rakuten DX the right Sales Enablement solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166266/Aquafadas/reviews

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Rakuten DX

4.6 (14)

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Last updated March 13th, 2026

# Reviews of Rakuten DX

Ease of use

4.3

Customer Service

4.0

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Valéry G.  
Co-fondateur ELECTRIC NEWS - digital news from mars  
Design  
Used the software for: 2+ years

### "THE digital solution with In Design"

August 31, 2018

5.0

We have made some digital magazines with this solution like Couleurs JAZZ, integrating videos, music, pictures, texts, etc... We have created a really personalized reading experience working with Rakuten Aquafadas, using our usual PAO software, InDesign.

Pros

Fully integrated with InDesign workflow Re-use all assets of my print process Easy to create enrichments Advanced features like sub layout, anchors or conditional states The flexibility of the NextGen Kiosk (updating content easily) New HTML integration with InDesign Multi-platform

Cons

Need some training before using advanced features Often, too many clic to finalize a function Need more personalization with the integrated summary & menubar

Review Source

Response from Rakuten DX

September 4, 2018

Thank you so much for you review Valéry!

KH

Kimberly H.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Rakuten is a Game Changer"

September 16, 2024

5.0

Rakuten has been a game changer in my life, especially since i am not tech savvy...Rakuten makes it easy to navigate!

Pros

Rakuten is super easy to use, and everything was easily explained!

Cons

I have no Cons on Rakuten..all good stuff to say!

Review Source

VR

Verified Reviewer  
Digital Marketing Specialist  
Information Services  
Used the software for: 2+ years

### "Has its pros and cons. "

December 11, 2019

3.0

Pros

Ease of use. It’s a good product. Definitely has it’s pros and cons.

Cons

It can be slow at times. It can take me a while to get done what I need to do.

Review Source

Sabine M.  
Coordinatrice pédagogique agréée ICPF & PSI  
  
Used the software for: 6-12 months

### "Delighted with Rakuten Aquafadas !"

July 13, 2018

5.0

Pros

We are delighted with Rakuten Aquafadas which has been able to accompany us during the digitalization process of our training materials. We like most : simplicity of use ; expanded possibilities ; the accompaniment of the commercial and technical team.

Cons

We were one of the first customers for the "training" solution; therefore we weren't able to benefit from prior experiences.

Review Source

Response from Rakuten DX

July 24, 2018

Dear Sabine, Thank you so much for your review, we really appreciate it. We've been very honoured to be part of the project to support Orion Santé and create new possibilities, together. Looking forward to work with you furthermore! Sincerely, Rakuten Aquafadas

VR

Verified Reviewer  
Conseil et expertise en projets communication cross-media. Digital marketing. Gestion de projets  
Online Media  
Used the software for: 2+ years

### "New InDesign plugin"

September 3, 2018

4.0

I'm a big fan of Aquafadas InDesign plugin since the origin... I'm an Aquafadas trainer, and certified expert. I'm waiting for the free single-doc publication solution !! And a "bugless" new InDesign plugin.

Pros

The features are very advanced and unique (multi drag&drop, multi-trigger, animations, sublayouts...) The Viewer allows us to show prototypes to our clients. And it's in... InDesign !

Cons

I'm testing the Beta version of the new plugin, and we have many bugs, problems, and lacking features for the moment... The UI is often complicated, not really user-friendly...

Review Source

Jean-Paul B.  
Marketing Innovation Manager  
  
Used the software for: 2+ years

### "Powerful and integrated platform to create a new customer experience"

November 10, 2017

5.0

Pros

Enrichments, Indesign plugin. Features to export issue to multi-device Excellent IOS / android App Google Analytics & Piwik connector

Cons

No powerpoint import Saas enrichments tools with fewer feature than Indesign Web viewer limited No Data graph animation

Review Source

Response from Rakuten DX

November 13, 2017

Thanks so much for your review. Your feedback on areas we could improve on is always much appreciated.

MK

Mélanie K.  
Digital communication publisher  
  
Used the software for: 6-12 months

### "We choose the Next Gen Application, an application easy to use, which no required HTML code. "

October 26, 2017

4.0

Pros

The front-office is easy to use through the Cloud Connect. All the changes are update in real time. We have the possibility to have some restrictions by using some conditions.

Cons

If you want to have this application available for different profiles, you should have a good coordination between your IT services and Rakuten Aquafadas.

Review Source

Response from Rakuten DX

October 27, 2017

Thanks very much for a review. We're pleased that our product has been useful and easy to use.

VR

Verified Reviewer  
Adjuster  
Insurance  
Used the software for: Less than 6 months

### "Rakuten Use"

December 3, 2019

5.0

Great quality for a free app. Highly recommend using to get cash back even if it’s a minimal amount.

Pros

It’s free. Great value for free software. You can earn cash back on numerous online stores all while continuing to purchase the same items you always have. It’s nice to earn cash back - and you can also earn a referral bonus by getting a friend to sign up!

Cons

The software doesn’t show you how much cash back you’ll receive until after your purchase is already made. Also, could be a little more user friendly.

Review Source

VR

Verified Reviewer  
Game Designer  
Computer Games  
Used the software for: 6-12 months

### "Pleasantly surprised."

April 8, 2022

5.0

Pros

Drag and drop solutions can sometimes be a mixed bag, and can feel like a hinderance rather than a suitable substitute for traditional coding. But I've found this to be some of the most robust drag-and-drop I've ever worked with.

Cons

It can be a little slow at times. I also did not find the UI very intuitive at first, it took me a bit of time to figure out exactly how everything worked or was located.

Review Source

RT

Rachel T.  
Tutor  
E-Learning  
Used the software for: 2+ years

### "Great Way to Make Some Extra Cash"

February 18, 2022

5.0

If you remember to start a shopping trip with Rakuten, you can make money on purchases that you were going to make anyway.

Pros

Great free software that allows me to earn extra money when shopping online.

Cons

There are some companies that I frequently purchase from online that do not partner with Rakuten.

Review Source

DW

David W.  
Marketing Manager  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Easy app builder for anyone "

July 28, 2021

5.0

I'd like to explore this tool more but so what I've used so far, it's great!

Pros

Mobile app dev made easy. Drag and drop and no code required. It's pretty intuitive once you start opening it up and finding the tools you need. Requires some experimentation but it's easy to find what you need.

Cons

It can feel overwhelming to build an app but there is an easy way to do it if you stick with it. There are a lot of helpful modules to guide you.

Reason for choosing Rakuten DX

It was recommended by a developer friend of mine and I like it.

Review Source

LW

Laura W.  
Communications  
Religious Institutions  
Used the software for: 1-2 years

### "Love it!"

December 11, 2019

5.0

Pros

I love that it's so easy to get money back on purchases that I make

Cons

The app isn't easy to use. I find it's best to use on a browser

Review Source

SM

Sam M.  
Real Estate Agent  
Real Estate  
Used the software for: Less than 6 months

### "Rakuten Review"

December 10, 2019

5.0

Pros

Extremely easy to use and return is obviously great

Cons

Didn't know about it sooner. Would have liked to been able to enjoy it

Review Source

AN

Alex N.  
SLS  
Education Management  
Used the software for: Less than 6 months

### "Decent app builder"

September 23, 2021

4.0

I feel I need some more time and training to feel comfortable with using this app.

Pros

I like that this app is low coding and that the content can be used across multiple platforms. The detailed reports and analytics are a nice feature.

Cons

I have only used the software twice but I would say at times it can lag.

Review Source

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