# Luciq Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Luciq Software - reviews, pricing plans, popular comparisons to other Bug Tracking products and more. Source: https://www.capterra.com/p/166279/Instabug --- # Luciq Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Luciq ## What is Luciq? Instabug's AI-powered mobile observability platform empowers scalable mobile teams to optimize every stage of the app lifecycle. Our enterprise-grade platform provides out-of-the-box insights needed for mobile teams to release with confidence, align on key performance metrics, identify and resolve critical issues before they impact end users. It only takes a minute to integrate and accelerate your workflows by seamlessly integrating with third-party tools like Github, Jira, Slack, Zendesk, and much more. With Instabug, extend your team’s visibility and consistently deliver a superior mobile app experience. ## What is Luciq used for? [Bug Tracking](https://www.capterra.com/bug-tracking-software/)[Application Development](https://www.capterra.com/application-development-software/)[Performance Testing](https://www.capterra.com/performance-testing-software/) Top alternative Featured Overall rating Based on 95 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Luciq?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://instabug.com/&name=Luciq) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Luciq 4.6 (95) VS. [4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (95) Ease Of Use 4.1 (808) Value For Money 4.0 (85) Value For Money 4.2 (589) Customer Service 4.6 (84) Customer Service 4.3 (627) ## Luciq alternatives [4.4 (2,952)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (15,341)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.7 (24,075)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Bug/Issue Capture 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important The creation of a bug/issue ticket, submitted by a team member, customer or end user Ticket Management 3.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Track, manage, or resolve user requests and IT incidents/issues Collaboration Tools 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Audit Trail 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Backlog Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Reporting/Analytics 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Luciq 51 features System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Assign issues and tasks based on availability or required skills A record of all activities within the system, including user access, changes made, etc. The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Track visitors'/audience's responses across web pages and other optimized content Monitor and track bugs and issues in the system. The creation of a bug/issue ticket, submitted by a team member, customer or end user Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together A process to automatically release code changes from repository to production environment A process to automatically integrate code changes from multiple contributors into a shared repository Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Graphical representation of data Detect and remove errors Access client's system information, including hardware and software configuration, to perform diagnostics Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Schedule and assign issue completion dates and/or times Record and follow the progress of every issue Development of applications for mobile devices Distribute a survey via mobile devices Test the ability of mobile applications Observe and track the demand, usage, progress or quality of a system, product, or user A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Arrange tasks based on the level of priority or urgency Plan and coordinate all the resources, costs and time needed to execute assignments Survey design technique that directs respondents to different questions based on their previous answers Randomize the displayed order of questions and answer options Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Set an issue to repeat Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Identify and analyse the reasons behind accidents Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (95) 4.4 Based on 95 reviews ## Pricing Value for money 4.0 (85) ### Starting price Contact vendor for pricing Free trial available [View all Pricing Plans](https://www.capterra.com/p/166279/Instabug/pricing/) Value for money 4.0 (85) 4.0 Based on 85 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ ClickUp](https://www.capterra.com/p/158833/ClickUp/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (84) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (84) 4.6 Based on 84 reviews ## User reviews Overall rating 4.6 Based on 95 reviews Filter by rating 5(61) 4(31) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent MD Mauro D. VP of Engineering Transportation/Trucking/Railroad ### "Great tool for everyday use, with lots of potencial." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 22, 2025 Great, it gives us a good overview of how the app is behaving in production, becoming our main monitoring tool. Pros How comprehensive are the metrics calculated for the app, the detailed information about sessions and bug reports, and how easy it is to navigate through its interface. Cons Inconsistent metrics. Crash-free user and crash-free sessions sometimes are inconsistent for the overall app compare to the analysis per app version. It also seems that crashes are processed faster than sessions and users, generating daily metrics that are misleading initially. Alternatives considered [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [Sentry](https://www.capterra.com/p/165426/Sentry/) Reasons for choosing Luciq Its Flutter support and feature comprehensiveness for app development. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Celina M. Accounting Entertainment ### "A Must Have Tool For Web and Application Testing " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 29, 2024 Pros It is a great tool for performance testing as well as website monitoring It makes application development and testing easy Cons Instabug is all good with all the functionalities we need. Switched from [Oz Software](https://www.capterra.com/p/158953/Oz-Software/) [ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michel J. Founder and CEO Computer Software ### "Super Powerful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2023 Pros Seems fare more powerful than competition. Shows console log, network calls and more. Cons New pricing is very high, even at the lowest tier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Software Engineer Computer Software ### "One of the best tool for bug tracking" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 21, 2023 Instabug gave us the ability to easily interact with our customer and to keep track of any eventual crashes/problems on our mobile app. Pros Instabug offers a really great set of bug tracking features. Each crash log have attached the app view that the user visited and the app session logs. This makes debugging eventual crashes really easy. It also offers a panel where customer can interact with our internal support team, sending feedbacks or questions. Cons The SDK needed to be included in the mobile app, sometimes had problem causing crashes. However I should also say that the support team have always been really helpful trying fixing the problem. Switched from [Crashlytics](https://www.capterra.com/p/213147/Crashlytics/) The Firebase Crashlytics dependency was too big for our mobile app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VJ Vujevits J. Project Manager Information Technology and Services ### "Bitraptors and Instabug" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 24, 2022 Pros Easy to use, user-centric with a lot of useful features. Cons Very pushy "upgrade" now, it's really not friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Aditya Raj S. App developer E-Learning ### "Review by an Android Developer" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 August 7, 2021 Pros Instabug is an amazing software, I use it frequently to test my app and keep it safe from bugs, it is a great software and reports each and every bug. As, I am an Android Developer professionally, I require Instabug regularly to point out the bugs on my app. Hence, I like this software and recommend you guys to use it. Cons Most of the things I like about this software, but one thing I don't like is customer care, once I had a problem with the software but they didn't respond on time, but I think now they are improving. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. US UDBHAV S. Analyst Information Technology and Services ### "Review for Instabug" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 4, 2020 Pros Great mobile in-app payment solutions, East to use Cons Store data which is slightly shared by third provider but it's a depend on the quality of data Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GP Gabor P. Data & Development Manager Food & Beverages ### "Perfect tool for App user feedback and crash monitoring" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 19, 2020 Our App users are able to report issues and development suggestions just by shaking their device to invoke an InstaBug window. Our company then uses InstaBug to follow up on with users and the developers of the app to solve those bugs. We also use it to force App updates when a new release is available in the App store. We also monitor App stability using the Crash reporting module. Pros It is the perfect tool to add to your App so that you can communicate with your users about issues and development suggestions. Just by shaking the phone, the users are able to send reports with screen shots and screen video recording. The software SDK is easy to implement. It can be used as a workflow for error and incident handling like Remedy and can be also integrated with GitLab to communicate with the developers. It also has an extensive crash reporting function and related dashboard. Cons I am not aware of an InstaBug App itself that would be useful to be able to deal with bugs on the move. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Istvan B. iOS Engineer Information Technology and Services ### "Instabug helped us to kill bugs faster" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 26, 2020 Overall experience was great there are some privacy policy questions that we are not sure about Pros We used instabug as a bug reporting tool from our UI test automation tests, and it seemed to be great for that. Cons It overrides many main entry point of the application and you can't be sure what other data they collect as the project is not open source. We did not ship this into production due to this. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Project Manager Maritime ### "Great option if you work with mobile apps" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 8, 2020 Provides a good workflow and feedback delivery system when used in conjunction with Jira Pros \- Targeted towards mobile app use - Beta testing features - Strong intergration with general project development / bug tracking / software lifecycle management tools Cons \- While the product is excellent on its own, it works best when paired with a larger platforms and tools used by developers Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/166279/Instabug/reviews/) Popular comparisons [Jira vs Luciq](https://www.capterra.com/compare/19319-166279/JIRA-vs-Instabug)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)