--- title: "Medesk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Medesk Software - reviews, pricing plans, popular comparisons to other Patient Management products and more." source_url: "https://www.capterra.com/p/166286/Medesk/" page_type: "product" language: "en" --- # Medesk Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Medesk ## What is Medesk? Cloud-based platform that streamlines your practice workflow, helping you attract and retain more patients at a lower cost. Medesk allows you to automate the patient management process with the following tools: – Transparent online booking with convenient time slots available –Adding patient contact details straight to their EHR for immediate use – Automated confirmation emails and texts right after booking – Schedule reminders to cut down on cancellations and DNAs ## What is Medesk used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Patient Management](https://www.capterra.com/patient-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 116 user reviews Reviews sentiment Positive 92% Neutral 4% Negative 3% Starting price £19 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Appointment Scheduling / 2026 - Electronic Medical Records / 2026 - Medical Practice Management / 2026 - Physical Therapy / 2026 - Telemedicine / 2026 - Medical Scheduling / 2025 - Mental Health / 2025 - Patient Engagement / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Medesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.medesk.net/en/&name=Medesk) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Medesk 4.6 (116) VS. [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price £19 Per Feature, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (116) Ease Of Use 4.5 (708) Value For Money 4.5 (108) Value For Money 4.2 (578) Customer Service 4.6 (114) Customer Service 4.3 (644) ## Medesk alternatives [3.9 (1,379)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars Highest Rated [4.8 (531)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (368)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (660)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/166286/Medesk/alternatives/) ## FAQs about Medesk Overview ### What problems does Medesk solve? Medesk solves fragmented clinic administration by combining scheduling, invoicing, telehealth, patient records, and team calendars in one easy-to-use system. It reduces paper-based workflows, duplicate data entry, and slow patient follow-up while giving clinics fast support during setup and daily issues. Small practices, administrators, and clinicians benefit most. Answer based on 81 reviews Overview ### Which roles and teams benefit most from Medesk? Medesk is most used by clinic directors, operations managers, and healthcare practitioners who need tighter control over appointments, patient records, billing, and daily workflows. Front-desk and contact center teams rely on it to manage scheduling and communication, while executives use reporting and operational visibility to oversee practice performance and service delivery. Answer based on 116 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Medesk built for? Medesk is built primarily for small healthcare businesses, with 97% of reviewers from small businesses and 28% from Health, Wellness and Fitness. It is intended for medical practitioners and private clinics, with additional adoption in Medical Devices at 25% and Hospital & Health Care at 15%. Answer based on 116 reviews Features and Usability ### What are the key features of Medesk? Medesk includes core practice management features like appointment scheduling, calendar management, patient records management, clinical notes, and billing. Differentiating capabilities include telemedicine, customizable clinical note templates, reminders, and reporting analytics. Reviewers also often mention multi-provider scheduling, patient history tracking, and calendar sync for day-to-day clinic operations. Answer based on 54 reviews Integrations ### Which third-party tools and platforms does Medesk integrate with? Medesk integrates with 8 third-party tools, including Google Calendar, Stripe, iCalendar, PayU, SMS.to, WhatsApp API, and Xero, plus RIPS. The catalog also shows calendar, payments, messaging, and accounting connections, covering scheduling, billing, patient communication, and financial workflows. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Medesk offer? Medesk provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos support self-paced review of key features and steps. Answer based on 8 reviews Getting Started and Support ### What customer support options does Medesk offer, and how do users rate the experience? Medesk offers email/help desk, phone support, 24/7 live representatives, and chat. Users often describe support as fast, helpful, and hands-on during setup and customization, with real human assistance. Some reviewers report delayed replies, unclear follow-through, and inconsistent help quality, especially when resolving complex questions or requested changes. Answer based on 54 reviews Features and Usability ### How well does Medesk handle appointment scheduling? Medesk handles appointment scheduling well for many clinics, with clear calendars, online booking, reminders, and telehealth support. Small practices and multi-provider teams often find it easy to organize clinician availability and patient visits, though some users want faster rescheduling, drag-and-drop changes, broader calendar sync, and better support for high-volume operations. Answer based on 29 reviews Features and Usability ### How good is Medesk for medical records? Medesk manages medical records effectively with digital charts, patient profiles, document storage, and secure access in one system. Clinics, private practices, and healthcare professionals often value the organized record keeping, templates, and quick note entry, though some teams mention a learning curve around navigation, templates, or viewing records across multiple screens. Answer based on 21 reviews ## Who uses Medesk? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,439 Patient Management reviews Capterra reviewers highlight these as the most important features to look for in Patient Management software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Appointment Management** (**61%**) - **Billing & Invoicing** (**56%**) Medesk includes **Appointment Management** and **Billing & Invoicing**, giving practices the tools to organize visits and handle payments in one system. However, it does not offer **HIPAA Compliant**. Instead, it provides other highly rated capabilities such as **Patient Scheduling** (**58%**), **Charting** (**57%**), and **Calendar Management** (**53%**). These features help clinics coordinate patient flow, maintain accurate medical records, and manage provider availability more efficiently, helping businesses improve daily operations and keep administrative work under control. Appointment Management 4.8 (25) 60.00% of 25 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Billing & Invoicing 4.8 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Patient Scheduling 4.4 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Charting 3.4 (13) 46.15% of 13 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Calendar Management 4.5 (15) 40.00% of 15 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Patient Records Management 4.3 (34) 61.76% of 34 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Medesk 119 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Ophthalmologists: For medical practices that specialize in the diagnosis and treatment of eye disorders - For Physical Therapy: Designed specifically for physical therapy practices - For Podiatrists: Intended to be used by podiatrists - For Psychiatrists: Must serve psychiatrists/psychiatric practices - Forms Management: Store, manage and track all forms in a centralized location - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Growth Charts: Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children - Historical Reporting: Information, data and reports that are being tracked over time - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Chat: Ability to chat online in real time - Medical Billing: Manage billing and payments for a healthcare provider - Medical History Records: Records of patients' medical history - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - No-Show Tracking: Track and monitor patient no-show rates - On Call Scheduling: Track and organize on-call shifts - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Patient Education: Educational and medical resources that are delivered to patients online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered - Video Conferencing: Connect with meeting participants remotely over video - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (116) 4.4 Based on 116 reviews ## Pricing Value for money 4.5 (108) Free Trial Free Version Basic £19.00 Per Feature,Per Month Value for money 4.5 (108) 4.5 Based on 108 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ PayU](https://www.capterra.com/p/201075/PayU/)[ SMS.to](https://www.capterra.com/p/181384/SMS-to/)[ RIPS](https://www.capterra.com/p/168066/RIPS-Static-Code-Analysis/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (114) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (114) 4.6 Based on 114 reviews ## User reviews Overall rating 4.6 Based on 116 reviews Filter by rating 5(85) 4(22) 3(5) 2(1) 1(3) Mentioned topic Sorted by most recent Stacey S. Medical assistant Alternative Medicine ### "Capable yet still evolving" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 15, 2026 Wow capable yet still evolving there is a reoccurring theme that shows occasional glitches slower support response at times reporting limitations in extra setup work for customization making it really not the best fit for what's out there it just depends if you're a larger corporation it's going to be not as much of a good fit, but for a smaller company it would be a better fit. I mean you get what you pay for it's a little bit more inexpensive in comparison to other platforms and it's specific line of software. Pros Strongest areas appear to be in scheduling patient records reminders telemedicine in administrative and organization with ease of use customer support in the value for money being also on the positive side when describing it where other software can be notoriously clunky. Cons The product still feels limited in areas of Enterprise depth it doesn't appear to have the same maturity or ecosystem depth as major healthcare platforms like Athena health or epic systems or eclinical works which will show up in areas of integrations advance reporting customization and specialty specific work-flows. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Christina C. Office Accounting ### "Review of Medesk" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 August 19, 2025 Good, as it is an easy platform to use. I can see why business/doctors would want to use this for their patients. Pros Good for patients who want to see their appointments or access other information easily. Self-help is available through this app. Cons I have encountered some glitches when using this app, but I haven't used it long enough to determine if it is very problematic. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AO Alejandra O. Psicologa Alternative Medicine ### "No hay un buen servicio al cliente" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 6, 2025 mala, no hay atencion al clinete, pasan días, creo que no les interesa vender, me tendre que quedar con otro software aunque si pago bastante Pros seguro hay cosas que son buenas , como el precio, la cantidad de usuarios pero esto de nada vale sin servivio al cliente Cons He intetado contratar el servicio, pero tengo dudas sobre ciertas funcionalidades, el servicio al cliente ha sido muy malo, nedie contesta pasan días, parece que no saben ni ellos las respuestas Switched from [Medilink](https://www.capterra.com/p/129543/Medilink/) queria hacerlo por precio pero no logre el cambio, el servicio al cliente es un elemento importante Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2025 ¡Hola Alejandra! Lamentamos mucho los inconvenientes que tuviste con nuestro servicio de atención. Queremos ayudarte a resolver tus dudas y mejorar tu experiencia. Por favor escríbenos a support@medesk.md; nos aseguraremos de responderte lo antes posible. Agradecemos tu comentario, nos ayuda a seguir mejorando. Saludos, Medesk GD Gina D. nutricionista, directora Health, Wellness and Fitness ### "Buen programa" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 1, 2024 Pros tiene muchas funciones interesantes para las consutlas Cons no es practico la forma de ver la historia clinica Alternatives considered [Nutrium](https://www.capterra.com/p/173803/Nutrium/) Reasons for choosing Medesk por el precio ya q era una opcion mas economica. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 7, 2025 ¡Hola Gina! Gracias por compartir tu experiencia con Medesk. Lamentamos que la vista de la historia clínica no te resulte tan práctica; estamos trabajando en mejorar su diseño para que sea más fácil de usar. Nos alegra saber que valoras nuestras funciones para las consultas y la buena relación calidad-precio. Si quieres contarnos más sobre tu experiencia, puedes escribirnos a support@medesk.md Saludos, Medesk ER Efrain R. Medico - Medicina Preventiva Health, Wellness and Fitness ### "Mi experiencia con MEDESK " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 2, 2024 Muy buena, muy practico y fácil de manejar. Pros Sencillez y practicidad, lenguaje intuitivo Cons Se demoran en responder cuando uno tiene una duda Alternatives considered [Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/) Reasons for choosing Medesk Por precio calidad y sencillez, lenguaje intuitivo Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 7, 2025 ¡Hola Efrain! Gracias por tu reseña y por destacar la sencillez y practicidad de Medesk. Nos alegra saber que encuentras la plataforma intuitiva y fácil de manejar. Agradecemos también tu comentario sobre los tiempos de respuesta; estamos trabajando para atender las consultas cada vez más rápido. Seguiremos enfocándonos en ofrecer una experiencia simple, clara y útil para todos nuestros usuarios. Saludos, Medesk JD Jose David T. Psicólogo Health, Wellness and Fitness ### "Una buena herramienta de historias clínicas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 1, 2024 Pros Es muy fácil de usar y es intuitivo, por lo que su uso es amigable Cons La visualización de las historias clínicas Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 7, 2025 ¡Hola José David! Gracias por compartir tu opinión y por destacar la facilidad e intuición de uso de Medesk. Nos alegra saber que la plataforma te resulta amigable. Tomamos nota sobre la visualización de las historias clínicas; estamos trabajando en hacerla más práctica y clara para todos los usuarios. Saludos, Medesk TC Taylor C. Ophthalmic tech Management Consulting ### "Medesk review" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 September 13, 2024 Overall this is a good software. It has the major features needed, customer service support response time can be lengthty. Pros Secure EHR, scheduling, online appointment booking, telemedicine, payment for services, prescribing AND reporting analytic all in one place! Makes my daily work life easier and my patients also have records and payments at their fingertips! Cons Seems to have less customization than similar programs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 23, 2025 Hi Taylor! Thank you for your feedback. We are sorry that you encountered difficulties while using the platform. We have recently made some significant changes to the way we handle support requests, offering a range of different communication options and much faster response times. We will definitely continue working on ensuring the platform is increasingly customizable, and we would love to hear your ideas. Please share your email address or get in touch at support@medesk.net if you would like us to confirm the presence of any specific features. KA Kelli A. Office Manager Hospital & Health Care ### "Awesome medical software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2024 I have had nothing but a great experience with Med desk! The software is so easy to use and keeps track of everything in the office! I use it for scheduling and invoicing! Pros Software is very easy to use. Keeps track of everything in the office from scheduling to invoices. We can schedule Telehealth visits Cons Nothing! I love the software! Is so easy to use and everyone in the office loves it! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 7, 2024 Kelli, un gustazo que formes parte de Medesk, seguiremos trabajando para cumplir sus espectativas LD lic Daniel L. psicologo Health, Wellness and Fitness ### "medesk y su uso como psicologo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 August 1, 2024 buena plataforma intuitiva y estable, faltan detalles para agilizar algunos procesos nomas. Pros agil e intuitiva a la hora de utilizar lo que permite agilizar las historia clincas Cons no se puede proyectar los turno a lo largo de las semans Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 7, 2024 Buenos dias Daniel, gracias por su valoración, por favor escriba a su manager para que le guie como se hace la proyección de los horarios y los turnos a lo largo de las semanas, se pueden extender, crear semanas específicas o crear horarios por meses Muchas gracias FB Fernanda B. Directora General Health, Wellness and Fitness ### "Muy buen producto a excelente precio" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 1, 2024 Muy buena experiencia, la atención al cliente muy rápida y muy amables, los precios son excelentes y tienen muchas funciones Pros Practicidad, el hecho de que puedas cargar tus propios formatos o crearlos ahí mismo para poder llenarlos. Tienen muy buenos precios para el producto tan completo. Cons No he ubicado ninguna hasta el momento, todo bien Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 7, 2024 Fernanda es un gustazo que sea parte de Medesk, gracias por tomarse un tiempo en valorarnos. 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