# Medesk Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Medesk Software - reviews, pricing plans, popular comparisons to other Patient Management products and more.

Source: https://www.capterra.com/p/166286/Medesk

---

# 

 Medesk Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Medesk

## What is Medesk?

Cloud-based platform that streamlines your practice workflow, helping you attract and retain more patients at a lower cost. Medesk allows you to automate the patient management process with the following tools: – Transparent online booking with convenient time slots available –Adding patient contact details straight to their EHR for immediate use – Automated confirmation emails and texts right after booking – Schedule reminders to cut down on cancellations and DNAs

## What is Medesk used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Patient Management](https://www.capterra.com/patient-management-software/)

Top alternative

Featured

Overall rating

Based on 115 user reviews

Reviews sentiment

Positive

92%

Neutral

4%

Negative

3%

Starting price

£19

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Medesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.medesk.net/en/&name=Medesk)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Medesk

4.6 (115)

VS.

[4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting Price

£19

Per Feature, Per Month

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (115)

Ease Of Use

4.5 (708)

Value For Money

4.5 (107)

Value For Money

4.2 (578)

Customer Service

4.6 (113)

Customer Service

4.3 (644)

## Medesk alternatives

[3.9 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[4.4 (364)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (503)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (626)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/166286/Medesk/alternatives/)

## Who uses Medesk?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Patient Records Management

4.3 (34)

61.76% of 34 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Online Booking

4.6 (26)

42.31% of 26 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Confirmations/Reminders

4.6 (25)

28.00% of 25 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Appointment Management

4.8 (24)

58.33% of 24 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Appointment Scheduling

4.5 (23)

34.78% of 23 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Calendar Sync

4.4 (17)

47.06% of 17 reviewers that rated this feature as important or highly important

Synchronize with other calendars to view mutual availability and schedules

Medesk 119 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Creation, administration, and evaluation of assessments or tests

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Automatically generates E/M codes based on information collected during patient charting

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Tools that provide relevant information at specific times to support judgments and courses of action

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Intended for medical use such as diagnosis, treatment, and consultation

For medical practices that specialize in the diagnosis and treatment of eye disorders

Designed specifically for physical therapy practices

Intended to be used by podiatrists

Must serve psychiatrists/psychiatric practices

Store, manage and track all forms in a centralized location

Automatically find mutually available meeting time slots across multiple calendars

Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children

Information, data and reports that are being tracked over time

Manage updates to member's immunization records and track individual allergies

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Ability to chat online in real time

Manage billing and payments for a healthcare provider

Records of patients' medical history

Administer and track medication inventory, schedules, dosage, and side-effects

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple locations

Supports practices with multiple healthcare professionals

For practices with multiple providers

Track and monitor patient no-show rates

Track and organize on-call shifts

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Allows medical providers and/or customers to request previously filled prescriptions online

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Educational and medical resources that are delivered to patients online

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Set a time to generate routine reports automatically

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Meet with patients remotely

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered

Connect with meeting participants remotely over video

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (115)

4.4

Based on 115 reviews

## Pricing

Value for money

4.5 (107)

Free Trial

Free Version

Basic

£19.00

Per Feature,Per Month

Value for money

4.5 (107)

4.5

Based on 107 reviews

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

PayU](https://www.capterra.com/p/201075/PayU/)[

SMS.to](https://www.capterra.com/p/181384/SMS-to/)[

RIPS](https://www.capterra.com/p/168066/RIPS-Static-Code-Analysis/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (113)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (113)

4.6

Based on 113 reviews

## User reviews

Overall rating

4.6

Based on 115 reviews

Filter by rating

5(85)

4(21)

3(5)

2(1)

1(3)

Mentioned topic

Sorted by most recent

CC

Christina C.

Office

Accounting

### "Review of Medesk"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

August 19, 2025

Good, as it is an easy platform to use. I can see why business/doctors would want to use this for their patients.

Pros

Good for patients who want to see their appointments or access other information easily. Self-help is available through this app.

Cons

I have encountered some glitches when using this app, but I haven't used it long enough to determine if it is very problematic.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AO

Alejandra O.

Psicologa

Alternative Medicine

### "No hay un buen servicio al cliente"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 6, 2025

mala, no hay atencion al clinete, pasan días, creo que no les interesa vender, me tendre que quedar con otro software aunque si pago bastante

Pros

seguro hay cosas que son buenas , como el precio, la cantidad de usuarios pero esto de nada vale sin servivio al cliente

Cons

He intetado contratar el servicio, pero tengo dudas sobre ciertas funcionalidades, el servicio al cliente ha sido muy malo, nedie contesta pasan días, parece que no saben ni ellos las respuestas

Switched from

[Medilink](https://www.capterra.com/p/129543/Medilink/)

queria hacerlo por precio pero no logre el cambio, el servicio al cliente es un elemento importante

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2025

¡Hola Alejandra! Lamentamos mucho los inconvenientes que tuviste con nuestro servicio de atención. Queremos ayudarte a resolver tus dudas y mejorar tu experiencia. Por favor escríbenos a support@medesk.md; nos aseguraremos de responderte lo antes posible. Agradecemos tu comentario, nos ayuda a seguir mejorando. Saludos, Medesk

GD

Gina d.

nutricionista, directora

Health, Wellness and Fitness

### "Buen programa"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

November 1, 2024

Pros

tiene muchas funciones interesantes para las consutlas

Cons

no es practico la forma de ver la historia clinica

Alternatives considered

[Nutrium](https://www.capterra.com/p/173803/Nutrium/)

Reasons for choosing Medesk

por el precio ya q era una opcion mas economica.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2025

¡Hola Gina! Gracias por compartir tu experiencia con Medesk. Lamentamos que la vista de la historia clínica no te resulte tan práctica; estamos trabajando en mejorar su diseño para que sea más fácil de usar. Nos alegra saber que valoras nuestras funciones para las consultas y la buena relación calidad-precio. Si quieres contarnos más sobre tu experiencia, puedes escribirnos a support@medesk.md Saludos, Medesk

ER

Efrain R.

Medico - Medicina Preventiva

Health, Wellness and Fitness

### "Mi experiencia con MEDESK "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 2, 2024

Muy buena, muy practico y fácil de manejar.

Pros

Sencillez y practicidad, lenguaje intuitivo

Cons

Se demoran en responder cuando uno tiene una duda

Alternatives considered

[Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/)

Reasons for choosing Medesk

Por precio calidad y sencillez, lenguaje intuitivo

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2025

¡Hola Efrain! Gracias por tu reseña y por destacar la sencillez y practicidad de Medesk. Nos alegra saber que encuentras la plataforma intuitiva y fácil de manejar. Agradecemos también tu comentario sobre los tiempos de respuesta; estamos trabajando para atender las consultas cada vez más rápido. Seguiremos enfocándonos en ofrecer una experiencia simple, clara y útil para todos nuestros usuarios. Saludos, Medesk

JD

Jose David T.

Psicólogo

Health, Wellness and Fitness

### "Una buena herramienta de historias clínicas"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 1, 2024

Pros

Es muy fácil de usar y es intuitivo, por lo que su uso es amigable

Cons

La visualización de las historias clínicas

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2025

¡Hola José David! Gracias por compartir tu opinión y por destacar la facilidad e intuición de uso de Medesk. Nos alegra saber que la plataforma te resulta amigable. Tomamos nota sobre la visualización de las historias clínicas; estamos trabajando en hacerla más práctica y clara para todos los usuarios. Saludos, Medesk

TC

Taylor C.

Ophthalmic tech

Management Consulting

### "Medesk review"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

September 13, 2024

Overall this is a good software. It has the major features needed, customer service support response time can be lengthty.

Pros

Secure EHR, scheduling, online appointment booking, telemedicine, payment for services, prescribing AND reporting analytic all in one place! Makes my daily work life easier and my patients also have records and payments at their fingertips!

Cons

Seems to have less customization than similar programs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 23, 2025

Hi Taylor! Thank you for your feedback. We are sorry that you encountered difficulties while using the platform. We have recently made some significant changes to the way we handle support requests, offering a range of different communication options and much faster response times. We will definitely continue working on ensuring the platform is increasingly customizable, and we would love to hear your ideas. Please share your email address or get in touch at support@medesk.net if you would like us to confirm the presence of any specific features.

KA

Kelli A.

Office Manager

Hospital & Health Care

### "Awesome medical software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 2, 2024

I have had nothing but a great experience with Med desk! The software is so easy to use and keeps track of everything in the office! I use it for scheduling and invoicing!

Pros

Software is very easy to use. Keeps track of everything in the office from scheduling to invoices. We can schedule Telehealth visits

Cons

Nothing! I love the software! Is so easy to use and everyone in the office loves it!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 7, 2024

Kelli, un gustazo que formes parte de Medesk, seguiremos trabajando para cumplir sus espectativas

LD

lic Daniel L.

psicologo

Health, Wellness and Fitness

### "medesk y su uso como psicologo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

August 1, 2024

buena plataforma intuitiva y estable, faltan detalles para agilizar algunos procesos nomas.

Pros

agil e intuitiva a la hora de utilizar lo que permite agilizar las historia clincas

Cons

no se puede proyectar los turno a lo largo de las semans

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 7, 2024

Buenos dias Daniel, gracias por su valoración, por favor escriba a su manager para que le guie como se hace la proyección de los horarios y los turnos a lo largo de las semanas, se pueden extender, crear semanas específicas o crear horarios por meses Muchas gracias

FB

Fernanda B.

Directora General

Health, Wellness and Fitness

### "Muy buen producto a excelente precio"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 1, 2024

Muy buena experiencia, la atención al cliente muy rápida y muy amables, los precios son excelentes y tienen muchas funciones

Pros

Practicidad, el hecho de que puedas cargar tus propios formatos o crearlos ahí mismo para poder llenarlos. Tienen muy buenos precios para el producto tan completo.

Cons

No he ubicado ninguna hasta el momento, todo bien

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 7, 2024

Fernanda es un gustazo que sea parte de Medesk, gracias por tomarse un tiempo en valorarnos. Siempre estamos disponibles a un clic de usted

AR

Ana Rocio P.

Fundadora

Health, Wellness and Fitness

### "Excelente software para la administracion de mi negocio"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2024

Pros

El hecho de que pueda sumar usuarios ilimitados por el mismo precio, se que puedo escalar mi negocio manteniendo al menos esa variable fija.

Cons

Que no se puedan hacer citas recurrentes y que no haya una pasarela de pago implementada para el software en argentina

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 16, 2024

Muchas gracias por su valoración, leeremos su opinión delante del equipo de Medesk, estamos trabajando sin parar para implementar la pasarela de pago y las citas recurrentes, estan muy cerca)))

[View all Reviews](https://www.capterra.com/p/166286/Medesk/reviews/)

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