--- title: "Medesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Medesk the right Patient Management solution for you? Explore 116 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/166286/Medesk/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Medesk 4.6 (116) [View alternatives](https://www.capterra.com/p/166286/Medesk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Medesk Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews Stacey S Medical assistantAlternative Medicine, 51 - 200 employeesUsed the software for: Less than 6 months. “Strongest areas appear to be in scheduling patient records reminders telemedicine in administrative and organization with ease of use customer support in the value for money being also on the positive side when describing it where other software can be notoriously clunky.“ May 15, 2026 TC Taylor C Ophthalmic techManagement Consulting, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Seems to have less customization than similar programs.“ September 13, 2024 TC Taylor C Ophthalmic techManagement Consulting, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Makes my daily work life easier and my patients also have records and payments at their fingertips!“ September 13, 2024 Anish A ceoHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “lack of support and not user friendly.sms functionlaity is outsourced and very cumbersome.whiotellable option is non-exiistent waited for over 6 weeks to get white lablelled portal with no help from team.“ October 9, 2022 OO Olivia Cormay O management Education Management, 2 - 10 employeesUsed the software for: Less than 6 months. “its staff is friendly and very helpful in time of assistance.“ January 31, 2022 OO Olivia Cormay O management Education Management, 2 - 10 employeesUsed the software for: Less than 6 months. “well at first it was very difficult, to use the software it had a lot of new things that we were not use to. and it is kind of expensive.“ January 31, 2022 NP Nikolaos P Consultant CardiologistMedical Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “Has various functions that are useful for building up my private practcice“ January 18, 2021 EP Evelina P AdministratorMental Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “We had some troubles with additing contract, we need to have it on profile once, but still I have this issue.“ June 11, 2021 ## Showing most helpful reviews Showing 1-25 of 116 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use OCO Olivia Cormay O. management Education Management Used the software for: Less than 6 months ### "Medesk Medical Software" January 31, 2022 5.0 It has been the best software we using are using here in South Africa Cape Town!!. its privacy policy is up to standards ... its staff is friendly and very helpful in time of assistance. Pros Wonderful tool/software to use when you are starting youre own little private practice. you dont need to worry about assistance the staff is at youre side 24/7. privacy policy for clients and staff are 5 star. Cons well at first it was very difficult, to use the software it had a lot of new things that we were not use to. and it is kind of expensive. Reason for choosing Medesk more saver, with personal records of clients. Review Source Response from Medesk October 23, 2025 Hi Olivia! Thanks for the feedback and the positive review! We’re glad that you find Medesk wonderful for starting your small business. We look forward to helping you meet your growth goals. We have changed our pricing structure recently, so if you’re interested, do get in touch with us at support@medesk.net, and we’ll surely be able to provide an attractive rate. SH Sarah H. Medical Secretary Medical Practice Used the software for: Less than 6 months ### "Medesk Review" October 15, 2021 4.0 Pros Very user friendly system with lots of shortcuts to help make duplicate tasks much more streamlined. I have the GP database pre-loaded on so I don't have to manually type each GP name and address. The only part of the letters I have to populate is the main body of the letter which is very time saving. Cons A really helpful extra would be the possibility to scan notes and result reports directly from my scanner into the uploaded documents section. Currently, the only way to do this is scan, save to my computer and then upload. Being able to scan directly in would be a great time saver and also reduce the chance of error in uploading to the incorrect patient file. Review Source Response from Medesk October 23, 2025 Hi Sarah! Thanks for the feedback and the positive review! We’re glad that you saved loads of time when writing letters. We’re always looking to save you time wherever we can. We will continue to work on how we handle physical documents. Reducing the chance of error is, of course, an important mutual concern. DT Dessislava T. Managing director Cosmetics Used the software for: Less than 6 months ### "Unprofessional company" September 25, 2019 1.0 Terible experience .I lost one month talking to the company and felt that I am asking them for a favour until I lost my patient and cansal my direct debit for the Medesk I have also ask for refund of the first monthly pay as I never managed to use the softwere and still no refund given Medesk has just took the money and no any customer services support,I was not given access to ther product and services for 1 months Pros I was not given access to the softwere for 1 months customer support team were to busy to deal with my Company request After 1 months I managed to log in from my phone only.When I log in all the consnt forms were not in the system I did not like this Company but had to rate one star in order to do the review Cons I was not given a chance to use the soft where Review Source Response from Medesk October 3, 2019 We are very sorry that you felt unable to use our platform. Our customer support team tried to contact you on multiple occasions to provide support, including several offers of a free visit to your clinic to help you. Unfortunately, you chose not to accept. If you would like to take advantage of our in-person support, we would be happy to try again and give you free access to Medesk for 2 weeks so that you can truly appreciate all the features of the system. RO Rachel O. Marketing Manager Mental Health Care Used the software for: Less than 6 months ### "Great software for practice management" June 17, 2021 5.0 it has been great for our operations and the reporting is much more accurate than our previous processes. Pros Very user-friendly. Has streamlined the way our organisation operates and processes are now much quicker Cons Only a few minor details such as a quicker way to book in several appointments at once and receiving email alerts for tasks Reason for choosing Medesk Other products werent customisable and IT support seemed non-existent. I like that there is a dedicated account manager who actually listens and takes on board feedback. Also the training when startingto use medesk was brilliant! super impressed Review Source Response from Medesk June 18, 2021 Thank you very much for sharing your experience! It really motivates and pushes us to create new features, and we hope to add the multiple/bulk appointment booking option in the near future. TB Toni B. Doctor Hospital & Health Care Used the software for: 6-12 months ### "Amazing!" February 24, 2022 5.0 Pros Medesk is the best software I have ever used .Very convenient it has almost every option required and \[SENSITIVE CONTENT\] is always there to help! Cons There is nothing that I like least.If I need help and additional service \[SENSITIVE CONTENT\] will find the way to help us . Review Source Response from Medesk October 23, 2025 Hi Toni! Thanks for the feedback and the positive review! We’re glad that you find Medesk so convenient, especially its customizability. We will continue to work on adding even more useful features based on your requests. Please share your email address or get in touch at support@medesk.net or via the live chat if you need anything specific. NP Nikolaos P. Consultant Cardiologist Medical Practice Used the software for: Less than 6 months ### "Dr Papamichail review" January 18, 2021 5.0 Overall very satisfied with the experience and interaction with Medesk I would definitely recommend them Pros User friendly software, cutomised to my personal needs/setting. Excellent IT support. They respond quickly and resolve the issues effectively Has various functions that are useful for building up my private practcice Cons I think that the invoicing system, even though very user friendly it could do better with invoice clerance with UK private medical insurers Reason for choosing Medesk Pricing (their prices are unbeatable) Customisation to my personal needs Cloud based, user friendly software Review Source Response from Medesk October 23, 2025 Hi Dr Papamichail! Thanks for the feedback and the positive review! We’re glad that you find Medesk user-friendly and have benefited from our technical support. We will continue to work on how we deal with invoice clearance in different circumstances. If you have any specific requirements, do share your email address, or let us know at support@medesk.net or via the live chat. JP Julian P. Digital Marketing Specialist Mental Health Care Used the software for: Less than 6 months ### "Review for Medesk" August 17, 2021 5.0 \[SENSITIVE CONTENT\] from Medesk is an amazing guy who know his stuff and will help you above and beyond. Please do yourself a favour and try this software out and \[SENSITIVE CONTENT\] is patient , knowledge and just goes above and beyond Pros The software is really easy to use & highly customizable for your clinic system out there. Cons Its hard to dislike this software. It does everything I need. I wish for some special integrations but that can be done in the future. Review Source Response from Medesk October 23, 2025 Hi Julian! Thanks for the feedback and the positive review! We’re glad that you got on well with our colleague and together made the most of working out how to make the platform work for your unique needs. We will continue to work on adding integrations with different partners. Do share your email address or let us know at support@medesk.net if you have some specific integrations in mind, and we’ll do our best to accommodate you. AB Anne B. Doctor Medical Practice Used the software for: Less than 6 months ### "Great Software" October 17, 2019 5.0 Very practical for day to day use and also helps us be more be interactive with customers as well as give insight into how the business is doing. Pros I like that it is customizable. The support team has adapted the system to my needs and I can even make changes myself. Cons Til now I have not come across any negatives. Reason for choosing Medesk User friendliness. Good customer support. Review Source Response from Medesk October 23, 2025 Hi Anne! Thanks for the feedback and the positive review! We’re glad that you are enjoying the customizability of Medesk. We continue to work on ensuring our customer support becomes ever faster and more useful to you. IM Indira M. Ultrasonographer Medical Practice Used the software for: Less than 6 months ### "Medesk review" October 4, 2019 5.0 very professional and very helpful Pros easy to use, adaptable for your suitability, very helpful staff Cons nothing so far, Still learning to use it Review Source Response from Medesk October 16, 2019 Indira, thank you for your positive review. We're glad that you've found a lot to like about Medesk. We're always here to help you! Medesk Team SM Shirley M. Consultant trichologist Hospital & Health Care Used the software for: Less than 6 months ### "The best booking system if you have more than one employee " August 29, 2019 5.0 Pros The support provided and customised feature Cons Cost. Not as competitive as other similar products however, does offer more overall. Reason for choosing Medesk The customised feature and the support Review Source Response from Medesk October 16, 2019 Dear Shirley, thanks for choosing Medesk. We are always working on improving our platform to make your workflow easier. Our main goal is to provide personal support to all our clients. Medesk team LT Lady T. Recepcionista Medical Practice Used the software for: Less than 6 months ### "Trabajo en linea" May 2, 2023 5.0 Muy buena experiencia, recomendada. Pros Es una muy buena plataforma ya que presta muchos servicios y es de fácil utilización, es una herramienta clave para llevar a cabo una empresa , para poder ejecutar todos los cargos y todos trabajar en línea, super recomendado. Cons En realidad no e encontrado aún algo que no me guste, me e desempeñado bien con la plataforma. Switched from [SiGA](https://www.capterra.com/p/232928/SiGA/) Porque era necesario, siga es un programa obsoleto que le faltan herramientas que medesk si tiene. Review Source Response from Medesk May 10, 2023 Muchas gracias Lady, su manager y sus programadores estarán realmente felices al leer su valoración U saludo, equipo de medesk AC Alejandra C. Directorar Health, Wellness and Fitness Used the software for: Less than 6 months ### "Software útil " December 1, 2023 5.0 Pros Me ha gustado que es sencillo de implementar una vez se entienden las funciones. Se gestiona fácilmente la agenda de diferentes personas, y crea las historias clínicas de forma efectiva Cons Lo que mejoraría es la calidad de las videollamadas, pues en comparación a otras plataformas no es tan alta la calidad de imagen. Alternatives considered [AgendaPro](https://www.capterra.com/p/218709/AgendaPro/) Reason for choosing Medesk Por la posibilidad de crear las historias clínicas y realizar las consultas online Review Source Response from Medesk December 5, 2023 Alejandra, gracias por su valoración y por tomarse el tiempo de escribir unas palabras, toda observación es oro para nosotros LC Luis C. Asistente Health, Wellness and Fitness Used the software for: Less than 6 months ### "Muy buena plataforma" June 1, 2024 5.0 Excelente, facilita mucho el trabajo y es una plataforma muy amigable. Pros La facilidad para manejarlo, es una plataforma amigable y ayuda mucho a que se organice el consultorio medico. Cons Que toca pagar por cada modulo un adicional a la inscripción inicial. Reason for choosing Medesk Recomendación, es una plataforma amigable, los tutoriales son muy faciles de entender. Review Source Response from Medesk June 6, 2024 Luis un autentico placer tenerle como cliente y que se haya tomado unos minutos en valorarnos. Un saludo PL Paola L. Especialista Medical Devices Used the software for: 1-2 years ### "facilita el acceso y la descripción de la información." September 7, 2023 5.0 Excelente incluso la he recomendado a otros colegas que finalmente la adquirieron. Pros Las Funciones más impactantes son la historia clínica, el calendario de agendamiento al editarlo te permite tener acceso a todos los vínculos con integración de la información que se va a traducir en el envió de la información, recordatorio, telemedicina, historia clínica. Cons Me gustaría poder personalizar un poco la historia clínica, pero es algo que en realidad se puede contactar con la mesa de ayuda.Espero que para los usuarios que lleven más de 1 año haya un descuento en las tarifas. Reason for choosing Medesk Me lo remendó otro colega, me habló la plasticidad y facilidad del uso, así como incorporación de la información formato de historia clínica y telemedicina Review Source Response from Medesk October 16, 2023 Muchisimas gracias por tomarse el tiempo de valorarnos y alegrarnos el día MB Milza B. Administrador Hospital & Health Care Used the software for: 1-2 years ### "Medesk un sofware eficiente en el rubro de salud" February 1, 2023 5.0 poder tener un orden en cuanto a nuestros pacientes, médicos y administrativos. Pros la programación de pacientes, programación del horario de los médicos, la facturación, los reportes que puedo generar de acuerdo a los hechos ocurridos. Cons cuando genero un reporte por análiticas y si el paciente pagó solo una parte no sale en el reporte, y se tiene que estar revisando uno por uno que todo este bien Reason for choosing Medesk me pareció el más adecuado dentro del rubro salud Review Source Response from Medesk February 7, 2023 Hola Milza, gracias por tomarse unos minutos para apoyarnos, este tipo de mensajes son los que nos motivan y nos hacen mejorar Un saludo CF Carolina F. Gerente Health, Wellness and Fitness Used the software for: 6-12 months ### "Una buena herramienta " July 1, 2023 3.0 Buena Pros Versátilidad Poder introducir formatos según la necesidad Cons La manera de abrir de forma lateral La falta de meter tablas de cálculo de % de grasa Imc etc Reason for choosing Medesk Por su respaldo en linea Review Source Response from Medesk July 5, 2023 Hola Carolina, gracias por tomarse el tiempo de valorarnos, por favor solicite a su manager la plantilla de nutrición V2.0, en esta aparecen todos los calculadoras relacionados con sus necesidades. Un saludo )) BH Belisa H. Consultor externo Medical Devices Used the software for: 1-2 years ### "Buen sistema, configurable, aunque difícil de adecuar a ciertas necesidades" October 11, 2023 3.0 Recomiendo este sistema ampliamente sobre todo para clínicas que requieran llevar un alto seguimiento de sus pacientes y citas Pros Es muy fácil de utilizar, el servicio técnico al cliente es increíble y muy eficiente, Cons La configuración a los procesos específicos de la clínica ha sido un poco larga, aunque poco a poco hemos logrado ir adecuando el sistema a las necesidades. Reason for choosing Medesk POr el precio y la facilidad de la configuración a los procesos específicos de la clínica Review Source Response from Medesk October 16, 2023 Belissa, gracias por su comentario, hemos informado a su manager Jesus, para que revise opor que todo se demoró, siempre intentamos ser los mejores y mas rápido, gracias nuevamente por su valoración vG valentina G. Psicologa Health, Wellness and Fitness Used the software for: Less than 6 months ### "Recomendación de Medesk" December 1, 2023 5.0 Es una plataforma dinámica, fácil de utilizar, tiene todos los elementos necesarios para realizar las historias clínicas con rapidez. Y la atención al cliente es excelente. Pros La plataforma es fácil de utilizar, el precio es asequible y la atención al cliente de parte de los de soporte es excelente. Cons Creo que todo es muy fácil de utilizar, no tengo ninguna desventaja para agregar. Reason for choosing Medesk Fácil de utilizar, precio y recomendaciones. Review Source Response from Medesk December 29, 2023 Gracias por tomarse un tiempo para valorarnos, ademas de motivarnos puede ayudar a sus colegas a tomar la decisión correcta ARP Ana Rocio P. Fundadora Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excelente software para la administracion de mi negocio" July 1, 2024 5.0 Pros El hecho de que pueda sumar usuarios ilimitados por el mismo precio, se que puedo escalar mi negocio manteniendo al menos esa variable fija. Cons Que no se puedan hacer citas recurrentes y que no haya una pasarela de pago implementada para el software en argentina Review Source Response from Medesk July 16, 2024 Muchas gracias por su valoración, leeremos su opinión delante del equipo de Medesk, estamos trabajando sin parar para implementar la pasarela de pago y las citas recurrentes, estan muy cerca))) JRA Jack Rafael A. Gerente general Medical Devices Used the software for: Less than 6 months ### "Medesk ayuda día con día" December 1, 2022 5.0 Ha sido muy grato poder tener un software que ayude a organizar de manera eficaz la historia clínica de mis pacientes así como poder coordinar citas de manera ágil y sencilla Pros poder tener al alcance herramientas de fácil manejo para con mis pacientes Cons No poder entrelazar los formularios entre sí y estos a su vez con los productos registrados Reason for choosing Medesk Por que tenían lo que buscaba y mucho más Review Source Response from Medesk December 5, 2022 Hola Jack, gracias por tomarse el tiempo para evaluarnos es de gran ayuda, esto nos motiva y hace que sus colegas tengan una opinion de un profesional de alto nivel YC YUNIESKY C. Médico Psiquiatra Health, Wellness and Fitness Used the software for: 1-2 years ### "Mi experiencia con Medesk" January 26, 2024 5.0 Es una excelente plataforma la cual he usado y me parece muy favorable tenerla Pros Medesk es una plataforma fácil y muy llevable, sencilla de usar y en extremo útil Cons Algunos formatos no están bien estandarizados pero los asesores responden rápido y se acercan bastante a lo que se necesita Review Source Response from Medesk February 6, 2024 Muchas Gracias, por utilizar su tiempo en valorarnos, eternamente agradecidos EB Elkin B. Psicologo clínico Mental Health Care Used the software for: Less than 6 months ### "Plataforma Medesk la nueva modalidad " November 1, 2023 5.0 Realmente me siento muy cómodo con esta plataforma y todas mis funciones las realizó con completá comodidad Pros Es una plataforma completamente fácil de usar, muy cómoda para cualquier profesional, me permite conectarme con mis pacientes en línea sin ningún inconveniente Cons Que el link de reuniones se bloquea después de un tiempo Review Source Response from Medesk November 8, 2023 Woow gracias por valorarnos de esa manera, siempre lo escribo, pero estas valoraciones y sus comentarios es lo que hace que nuestros managers y programadores sientan orgullo de trabajar donde trabajan AT Alejandra T. medico Health, Wellness and Fitness Used the software for: 1-2 years ### "útil" September 1, 2023 5.0 práctico cdo ya está en funcionamiento, la implementación ha costado bastante. Pros asistencia rápida, diseño adecuado, y fácil de suar en la práctica clínica Cons plantillas difíciles de crear, aun no logro tener todas las plantillas que quiero por este motivo. Review Source Response from Medesk October 16, 2023 Gracias por su bonito comentario, cada semana se compartes sus valoraciones con el equipo es lo que mas valoramos y nos hace mejorar Juan Manuel R. Gerente Administración y Finanzas Medical Devices Used the software for: Less than 6 months ### "Medesk Fast Medc" May 5, 2021 5.0 Pude dominarlo en 3 días Pros Es muy intuitivo, cuenta con todo lo necesario para administrar una clínica con especialidades y a precio razonable variable facilitando la etapa preoperativa. Cuenta con buenas plantillas precargadas, facilidad de teleconsulta y citas en línea, entre otros Cons Le hace falta para Perú la facturación electrónica y mejorar el UX de las citas en línea para pacientes Reason for choosing Medesk Precio escalonado lo cual no incrementa mis costos fijos, y cuenta con todas las funcionalidades necesarias a bajo precio. Review Source Response from Medesk May 10, 2021 Juan manuel, gracias por su fantastica opinion, ademas de ayudarnos tambien ayuda a sus colegas a reconocer un producto de calidad, sobre la facturacion electronica en Peru es una de nuestras prioridades y en breve estara disponible. Un saludo de Medesk Team) AP Antonio P. DIRECTOR Health, Wellness and Fitness Used the software for: 1-2 years ### "Uso de MEDESK para la gestión en órtesis y prótesis " December 19, 2020 5.0 Hemos podido centralizar la información, integrar la agenda de diferentes profesionales que trabajan en la organización y gestionar mejor los espacios en la Institución Pros En FABRILAB nos ha encantado tener la posibilidad de realizar teleconsultas y la programación de citas a través de MEDESK. Tener almacenamiento para archivos como imágenes y documentos en cada uno los perfiles de los pacientes ha ayudado a que podamos centralizar toda la información en el software. Cons Nos gustaría poder identificar mejor a nuestros pacientes, no solo a través de etiquetas sino por medio de características ingresadas en la historia. Alternatives considered [MEDsys](https://www.capterra.com/p/140367/MEDsys-Advantage/) Reason for choosing Medesk Soporte del software Review Source Response from Medesk January 25, 2021 Querido Antonio, muchisimas gracias por su mensaje, sus palabras nos impulsan a mejorar. gracias por su confianza Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.