Shoeboxed

Fetch Expense Reporting


5 / 5
16 reviews

Who Uses This Software?

Fetch works for businesses across all industries ranging from non-profits and tech startups to plumbing companies.


Average Ratings

16 Reviews
Value Ease

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.95/month/user
  • Pricing Details
    $9.95 per active user per month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • Shoeboxed
  • www.shoeboxed.com
  • Founded 2007
  • United States

About Fetch Expense Reporting

Fetch is designed to avoid unnecessary features and complications, making it the best expense reporting tool for small to medium-sized businesses. Fetch's automatic expense grouping feature and award-winning mobile app make it a favorite of employees and admins alike. Try Fetch free and continue with affordable plans for your company. Fetch has the easiest and fastest setup of any expense tool on the market guaranteed.


Fetch Expense Reporting Features

  • Approval Process Control
  • Invoice Management
  • Multi-Currency
  • Receipt Management
  • Receipt Upload
  • Reimbursement Management
  • Spend Control
  • Time Tracking
  • Workflow Management

Fetch Expense Reporting Reviews Recently Reviewed!


Fetch is a great app for scanning and keeping track of receipts electronically.

Jan 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money

Pros: I like that it's really easy to use and it automatically emails receipts straight to my computer. You simply take a picture of the receipt and choose the category that it fits under. You can also add a short description for your records. The app automatically finds the total and lets you make sure it is correct. It is usually very accurate but sometimes doesn't work. You then say submit and it emails. Easy.

Cons: You can't change the email the receipts are sent to without making a new account. I also wish there were custom categories for receipts because some don't make sense.

Vendor Response

by Shoeboxed on February 01, 2018

Hi Neil! You can "CC" the email address associated with your Fetch account in a forwarded email from a different email address and it will go into your Fetch account. You are also able to create custom categories by logging in to your Fetch account from a desktop. You can find that at www.fetchmoney.com. Thank you for using Fetch!

Fetch Expense Reporting user

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great & useful!

Pros: I love Fetch! We integrated it into our office last year & it has been a great addition! Our employees find it sinple & efficient to submit receipts, etc for reimbursement & I find it very well designed.

Cons: We initially had a bit of difficulty getting everyone in sync with the ststem. Some employees use Apple devices & some use Android devices. Once we took the time to focus on company wide training, it was a breeze.

Fetch is fast and easy to use! I have saved so much time using this app.

Jan 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like how you can use this app on the go, then immediately throw your receipt away. The pictures are very clear and capture all details on the receipt. I also like how you can add notes to explain the expense.

Cons: The app does not capture pictures taken in landscape mode. It works best when the picture is taken in portrait mode, which doesn't work well for some receipts. Other than that, I think the app is great!

Fetch has made submitting receipts fast and easy.

Jan 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: One stop expense submitting. When I get a receipt I submit it right away and then discard it. This has saved time & money by not having to wait until the end of the week to compile my entire report.

Cons: Reviewing submitted expenses/receipts is a little inconvenient in my opinion. And if I want to remove a submitted receipt I have to contact our administration - there is no way to retract it on my end.

Capterra loader

So much easier than scanning and keeping track of paper receipts.

Jan 29, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quick and simple--I am able to take a pic and submit literally on the fly. Reimbursements are no processed without fuss, and I am able to easily review my submissions for errors at the end of the month.

Cons: I want the ability to do more on my laptop or desktop, rather than struggling to enter notes on my phone.

Overall: Easy to set up, easy to use. Also easy to generate reports for reconciliation with credit card statements.

Efficient way to get paid back as an employee

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: All I need to do is take pictures of my receipts using the Fetch app, and then my work is done. As soon as my manager approves the expenses I've submitted, I get reimbursed directly to my bank account.

Cons: My manager was interested in an annual plan- right now they only offer monthly officially, but he was able to work out an annual plan with them. Hoping that soon they release it to the general public

This app is very user friendly and has saved me a ton of time completing my monthly expense report.

Jan 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software is very easy to use...keeps me from carrying around a ton of recipes...but most of all it has saved me hours of time not having to manually input the data onto a spreadsheet for my accounting team.

Cons: Honestly I have not run into any challenges with the software...so no complaints. I'm hoping they continue to add new features...but I mainly use it for meals and mileage.

Super simple app for our team

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Fetch makes expense reporting and paying employees back for out-of-pocket expenses a breeze: our employees now simply take pictures of receipts; their managers get an email to approve expenses; and Fetch transfers the money. No more dealing with receipts that people drop off at our desks, no more manual checks - it is really a pleasure to use this compared to everything we have done!

Cons: I haven't run into any issues yet. You need to get your employees to download the Fetch mobile app, so you have to send them links to the iPhone or Android app, but other than that it has all been straightforward and a great experience.

Capterra loader

Convenient expense management system for US

Jul 18, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This expense management system that classifies roles under Owner and User categories is easy to use. Being developed by Shoeboxed, leader in receipt management solutions, one can stay assure of great customer support along with Quick Start and other documentations added to the fetchmoney.com website.

Cons: Only for U.S locations. So if say you are from India, there is little to no utility except for their free plan for solo teams of one that helps small businesses track and organize expenses in a simple way.

Overall: Convenient expense management application.

A Must Have

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Before Fetch, our method of submitting expense reports was... archaic to say the least. We downloaded a free spreadsheet online and had to edit it to accommodate the information we needed. Now our employees can submit expenses via their mobile (which makes for much more accurate reporting). We couldn't be happier!

Cons: We haven't been using it for too long, and it's not something that we use every single day, so so far we have not run into anything that would be considered a con.

Great

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Instantaneous. Prevent the risk to forget recording receipts.

Easy record tracking. Easy payment claims.

Cons: You can't edit after saving. Need to be able to edit when mistype. Mileage could record destinations too.

Overall: I have already provided my inputs on this. In addition, this software relieves from archiving, no need to keep the paper. I hope the back up can be accessed at any time needed.

Quick and easy

Jan 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Simplicity of use, doesn't try to do more than it should. I appreciate that there is not too much clutter throughout the app.

Cons: Wish full photo preview was shown after taking snapshot of receipt . Would also like to see a better preview page that gives a sense of what each submission was before clicking in.

Simple and easy solution for expense management.

Mar 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This app is truly a time saver. Its convenient to take pictures of receipts and have them instantly get submitted for reimbursement! We don't have to go through the pain of keeping track of paper versions or stressing over in putting data for the reports.

Capterra loader

Expense reporting made easy

Mar 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fast, easy to use way for me to submit business expenses on the fly to get reimbursed vs. compiling them monthly with a stack of email & paper receipts. Love it.

So easy to use! Must Have!

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Process of expense reporting is easy and seamless; simple interface - users can use mobile app (iOS compatible) to submit their expenses real time; customer service is great; employees love it and it is easy for me to go on and pay the expense reports; keeps reports and receipts organized

Cons: Honestly, nothing I can say is a con. We have been so happy using this on a trial basis that we are looking to implement it permanently.

Simple to jump right into

Jun 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

Pros: I can keep things organized and automatically forward expenses. I can submit expenses on time from anywhere.

Cons: No tutorial or scroll-over explanation included in the app. It guides the user through smoothly, just feels a bit daunting at first without understanding where the user interface leads.