---
title: "Salon Booking System Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Salon Booking System Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more."
source_url: "https://www.capterra.com/p/166320/Salon-Booking-System/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Salon Booking System Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Salon Booking System

## What is Salon Booking System?

Salon Booking System is a WordPress plugin that offers a complete and easy to use online appointments system designed for barber shops, hair dressing salon, beauty centers and Spa. Salon Booking System is well integrated with Google Calendar, PayPal, Stripe, Zapier, Twilio, Plivo and many other third part platform the extent its features.

## What is Salon Booking System used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Salon](https://www.capterra.com/salon-software/)[Scheduling](https://www.capterra.com/scheduling-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 95 user reviews

Reviews sentiment

Positive

80%

Neutral

7%

Negative

13%

Starting price

€99

Flat Rate, Per Year

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Barbershop / 2025
-   Salon / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Salon Booking System?[Manage this product listing](https://www.g2.com/products/salon-booking-system/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Salon Booking System

4.2 (95)

VS.

[4.7 (3,684)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

€99

Flat Rate, Per Year

Starting Price

$23.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (95)

Ease Of Use

4.6 (4,149)

Value For Money

4.2 (90)

Value For Money

4.6 (2,804)

Customer Service

4.1 (88)

Customer Service

4.6 (2,367)

## Salon Booking System alternatives

[4.8 (351)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (354)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting price

$130.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Calendly](https://www.capterra.com/p/148036/Calendly/)

[4.7 (4,168)](https://www.capterra.com/p/148036/Calendly/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/148036/Calendly/)

[View all alternatives](https://www.capterra.com/p/166320/Salon-Booking-System/alternatives/)

## FAQs about Salon Booking System

Overview

### What problems does Salon Booking System solve?

Salon Booking System solves phone-based scheduling, double bookings, missed appointments, and fragmented client records by offering online service selection, real-time availability, automated email and SMS reminders, cancellations, and client notes. Salon owners, spa managers, mobile practitioners, and staff benefit from controlling schedules, buffers, availability, and bookings without constant customer calls.

Answer based on 51 reviews

Overview

### Which roles and teams benefit most from Salon Booking System?

Salon Booking System is most used by salon owners, CEOs, directors, and general managers who oversee appointments, staff schedules, and customer bookings. Independent beauty, wellness, tattoo, and health professionals use it to manage service availability. Developers, web designers, and system administrators support setup, website booking integration, and ongoing technical maintenance.

Answer based on 95 reviews

Overview

### What company size and industries is Salon Booking System built for?

Salon Booking System is designed for small business owners, with 98% of reviewers from small businesses and Health, Wellness and Fitness representing 22%. It targets barber shops, beauty centers, nail styling shops, therapists, and spas, while reviewer industries also include Cosmetics and Information Technology and Services at 9% each.

Answer based on 95 reviews

Features and Usability

### What are the key features of Salon Booking System?

Salon Booking System includes core Appointment Scheduling and Online Booking, with Availability Management and Calendar Sync to help prevent scheduling conflicts. Confirmations/Reminders through email and SMS support client communication, while Client Profiles retain customer details and appointment history. Online Payments and Website Integration extend the booking process for salon websites.

Answer based on 35 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Salon Booking System offers a free version and paid plans starting at €99 per year. The Business Plan includes two installs, payments, add-ons, and priority support; Agency costs 299 annually for 10 installs and setup. A free trial and 30-day money-back guarantee are available. Reviewers note free-plan payment limitations and single-payment-method concerns.

Answer based on 16 reviews

Integrations

### Which third-party tools and platforms does Salon Booking System integrate with?

Salon Booking System integrates with Google Calendar for appointment synchronization, a connection frequently referenced by reviewers. Its catalog lists over 20 integrations, including payment providers Stripe, PayPal, Mollie, and Mercado Pago; messaging services Twilio and Plivo; Mailchimp; WooCommerce; and Zapier for connecting additional applications.

Answer based on 32 reviews

Getting Started and Support

### What training and onboarding options does Salon Booking System offer?

Salon Booking System provides documentation and videos to help teams get started. Documentation offers written guidance for reference and setup steps, while videos give visual walkthroughs of key features and configuration tasks.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Salon Booking System offer, and how do users rate the experience?

Salon Booking System offers email/help desk support, FAQ/forum resources, a knowledge base, and chat. Users often describe support as fast, helpful, and able to resolve setup or technical issues within days, including custom fixes. However, some report unresolved bugs, delayed replies, unprofessional interactions, or being directed to videos instead of receiving direct assistance.

Answer based on 35 reviews

Appointment scheduling

### How well does it handle appointment scheduling?

Salon Booking System makes online appointment scheduling convenient with real-time availability, automated confirmations, reminders, and customer self-service changes. Salon owners and independent service providers value flexible services, staff schedules, and client notes, although some users report setup learning time, calendar or mobile issues, and limits around time blocks, gaps, and appointment-note searches.

Answer based on 25 reviews

## Features

AI summary

Based on 14,228 Appointment Scheduling reviews

Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities:

-   **Appointment Management** (**58%** of reviewers rated this feature as critical)
-   **Calendar Management** (**54%**)
-   **Online Booking** (**60%**)

Salon Booking System supports all three of the features reviewers value most: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses manage bookings accurately, keep schedules organized, and let customers reserve appointments at their convenience, allowing teams to reduce scheduling conflicts and provide a smoother booking experience.

Appointment Management

4.8 (15)

80.00% of 15 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Online Booking

4.2 (38)

78.95% of 38 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Confirmations/Reminders

4.3 (26)

53.85% of 26 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Mobile Access

3.9 (23)

60.87% of 23 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Client Database

4.0 (20)

60.00% of 20 reviewers that rated this feature as important or highly important

Electronic storage of stakeholder contact information

Calendar Management

4.3 (20)

75.00% of 20 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Salon Booking System 50 features

### All Features
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Client Database: Electronic storage of stakeholder contact information
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Client Profiles: Record client information and feedback
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Event Calendar: A list of events with their respective dates
- For Barbershops: Specific use for barbershops
- For Salons and Spas: Specific for use in spas and salons
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Multi-Location: Manage and support multiple locations
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Website Integration: Seamlessly integrates with 3rd party websites

---

Get Advice

We can help you find the software with the features you need.

Features

4.0 (95)

4.0

Based on 95 reviews

## Pricing

Value for money

4.2 (90)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/166320/Salon-Booking-System/pricing/)

Business Plan

€99.00

Flat Rate,Per Year

It includes:

-   2 Installs
-   Email Priority Support
-   Mobile App for Staff Members
-   Online Payments: Stripe or Paypal
-   add-ons included
-   Core plugin

Agency

€299.00

Flat Rate,Per Year

It includes:

-   10 installs
-   On-Site Install & Setup
-   Online Payments: Stripe or Paypal
-   Mobile App for Staff Members
-   Email Priority Support
-   Core Plugin Only

Unlimited

€499.00

Value for money

4.2 (90)

4.2

Based on 90 reviews

## Integrations

[

PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Mercado Pago](https://www.capterra.com/p/250909/Mercado-Pago/)[

Plivo](https://www.capterra.com/p/164618/Plivo/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (88)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (88)

4.1

Based on 88 reviews

## User reviews

Overall rating

4.2

Based on 95 reviews

Filter by rating

5(57)

4(19)

3(7)

2(4)

1(8)

Mentioned topic

Sorted by most recent

JR

Jothika R.

Trainer, lash- and browstylist, nail technician, waxer

Cosmetics

### "The best booking-system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 26, 2025

I am very happy with this booking system. It allows my customers and me a great experience with bookings, service-overview, email follow-up and schedule. The features I need are available, regular updates and the team is quick to help with any problems/requests.

Pros

I love how many useful features for my salon there are. The email follow-ups with confirmation/reminders are great. The team is also very effective to help with requests/problems. Useful newsletter with regular feature updates. Price is within my budget, would actually love to buy life-time access and I would highly recommed to anyone who needs an affordable booking system. This system allows my customers an easy booking experience and saves me time once set up. Appointment management is good, customers can cancel on their own through email or log-in and book a new slot. The customer base is also great, where I can add notes to each client and remember all the important details between appointments, and contact info. New customers also finds my booking system through google and instagram-link and can book appointments without even talking to me, which has automated business growth. Learning curve: In the beginning it took some time to get into the system, but it is very worth it to get the most use of the features and have a great system for bookings, prices, duration of appointments, customers, holidays/schedule etc.

Cons

Compared to another norwegian system I do not get the same visibility among norwegian customers (this is not a search engine for norwegian customers to find my salon/my services as well), however the other system is more expensive and their other features/follow up is not as good fit for my salon as salon booking system. I would also like an easier way to place discounts within a time frame/campaign period for service categories or individual services, where the customers can see before price and an icon with percentage off/sale. Would like to have the service-/booking-price included in details when I add the booking to my google calendar. I also would like to choose the right timezone for Norway in the booking system. I also want a button where customers has to accept the salon-policy when booking or if I add the booking for them, instead of only have the possibility to read it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LL

Louis-Gabriel L.

Ceo

Computer Software

### "A good solution for WordPress booking "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

November 4, 2025

I use it since many years for the clients of my wordpress agency and i am happy with it. Forms are nice and support is good. Good value for money.

Pros

Easy to setup and nice design. The forms are friendly user and it fit well for most of the website using booking.

Cons

Few little bugs sometimes but support is quickly available . Like every WordPress you need to take care to keep it up to date.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

ZE

Zahra E.

owner

Health, Wellness and Fitness

### "Great scheduling tool which allows you to even get new clients"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 23, 2025

I really like that there are many options and features. I like that you can understand it fast, no fuss. Setting appointments is fast; a highlight is when you use Treatwell you can also get new clients, it's a great bonus.

Pros

A lot of features and the utilisation is very intuitive. Calendar plus treatwell marketing options is a great combination.

Cons

I can't do a search for keywords that were written in the appointment notes, that is sometimes unfortunate.

Switched from

[Planity](https://www.capterra.com/p/248774/Planity/)

i didn't appreciate their prices and some of their options. Not possible if you share premises with another independant service provider. Each service provider MUST have their own premises. I find that restrictive.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

FG

Fernando G.

Development

Computer Software

### "A time-saving solution with the possibility of further improvement"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 22, 2025

My experience with Salon Booking has been generally positive. The system streamlines what used to be a tedious process of calling and waiting in line. I especially appreciate being able to book appointments at any time of day and receive instant confirmations. While there are some technical issues that need attention and some features I'd like to see implemented, the core functionality works well enough for me to continue using it.

Pros

I really appreciated the intuitive interface that makes booking appointments quick and hassle-free. The real-time availability calendar is excellent for avoiding double bookings, and the automatic confirmation emails provide great peace of mind. Most importantly, having 24/7 access to make reservations without having to call during business hours.

Cons

The mobile app has parts that are not translated into Spanish. The calendar sometimes experiences slow loading times, particularly during busy periods.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

GN

Glen N.

CEO

Consumer Services

### "Salon Booking System, easy and simpel to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 22, 2025

I've been using the SBS now for 2 years and I will extend the plan the next time too. My only "Cons" i've already written and I hope this will be solved soon. Overall I like using the system

Pros

The booking system is easy to use and works well for our customers. There are many futures to add a lot (unlimited) products/treatments

Cons

There are 2 things what's missing or not clear: 1. In 2 years time of using SBS it's still not possible to make 2 (or more) bookings of the same product at the same time. Customers can only make a note about this; 2. When you use the Multi-shop add-on, it's not always clear what settings goes first. The ones from the multi-shop or the single shop

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 24, 2025

Hi, thank you for your precious feedback, we'll take note of your impressions to improve our tool in the upcoming version release. Our customers feedback are our first class source of insights. In case you need more dedicated support send us an email, we'll be happy to support. Have a nice day.

BG

Belkis G.

owner

Design

### "Excellent booking system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2025

The perfect appointment plugin for my business. Easy to install and use, also excellent customer support!

Pros

The Salon Booking system is easy to use for both staff and clients. I can modify the availability of staff and change appointments if necessary

Cons

It has a couple of bugs in the blocking off time section where I cannot just block off a couple of hours of availability. The work around is to create a holiday for the time, but it's a clumsy work around.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DF

Domenico F.

Titolare

Apparel & Fashion

### "Un sistema pratico e affidabile per il salone"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

September 22, 2025

La mia esperienza è stata molto positiva. Ho migliorato l’organizzazione del mio salone e reso più semplice e professionale il processo di prenotazione per i clienti. Consiglio questo sistema a chi cerca affidabilità e praticità nella gestione quotidiana.

Pros

Il sistema è intuitivo, pratico e semplice da usare sia per me che per i clienti. La gestione degli appuntamenti è veloce e precisa, con notifiche e promemoria automatici che riducono al minimo dimenticanze e disguidi. L’interfaccia è moderna e funziona molto bene anche da smartphone.

Cons

All’inizio la configurazione dei servizi e degli orari è risultata un po’ complessa. Dopo un po’ di pratica tutto diventa più semplice, ma un supporto iniziale più guidato renderebbe l’esperienza ancora migliore.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 25, 2025

Hi, thank you for your precious feedback, we'll take note of your impressions to improve our tool in the upcoming version release. Our customers feedback are our first class source of insights. In case you need more dedicated support send us an email, we'll be happy to support. Have a nice day.

Gunter P.

Admin

Cosmetics

### "Langsam, träge und unzuverlässig und seit Anfang 2025 unbrauchbar. Support schlecht"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 26, 2025

Ich bin Administrator einer Webseite. Das Plugin habe ich über 2 Jahre verwendet. Schon in dieser Zeit gab es öfters Probleme mit der Darstellung der vorhandenen Termine. Ich zeigte in dieser Zeit viel Verständnis für den Entwickler. Seit Januar ist das Plugin unbrauchbar. Reklamationen von Kunden kamen täglich. Der Entwickler vertröstet einem und empfiehlt das Plugin zu deaktivieren. Nach 3 Wochen wurden die Probleme nicht gelöst obwohl dem Entwickler das Problem bekannt war und angeblich daran arbeitet. Seit Tagen kam keine Antwort mehr. Dieses Verhalten ist geschäftsschädigend, so dass ich nun auf ein anderes System umgestellt habe.

Pros

Das Plugin kann einem für das Online-Buchen von Terminen sehr hilfreich sein. Wenn man die Logik und die Anordnung der Funktionen verstanden hat, lässt sich das Plugin einfach managen.

Cons

Man muss viel einige Zeit aufbringen um das System zu verstehen. Funktionen sind verschachtelt und teilweise schlecht zu finden. Das Plugin benötigt zu viel Leistungs-Ressourcen, so dass es bei der Benutzung sehr langsam und ungenau arbeitet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

Silvia H.

Owner

Mental Health Care

### "The plugin would have great potential if it would function reliably."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

January 24, 2025

The plugin used to be good with a few small errors. Today, it is almost unusable, as the developer has not provided a solution for several weeks.

Pros

At first, I was very satisfied with the plugin and could rely on it for the most part. It helped me with my work and was positively received by my clients.

Cons

Since January 2025, the plugin has been very unreliable. Constantly, new errors are popping up. My clients and I are very frustrated. I have heard from the developer that the issue is known and they are working on it. However, after 4 weeks, there is still no improvement. Clients are not able to see my availability and as a result, they are leaving my website. This is damaging to my business and I have to consider using a different booking app. I am very disappointed.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JN

John N.

Owner

Retail

### "Great Plugin"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2024

Had a few issue and service was always just an email away and fixed every issues in one or two emails. Thank you..

Pros

It was easy to set up and easy to use. My team took to it quickly and it made scheduling conficts disappear in a hurry.

Cons

There was nothing that I liked least. If I had to say one thing it was the time slots and figuring out time available was a bit confusing at first.

Alternatives considered

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Reasons for choosing Salon Booking System

It was not flexible to our needs. I liked the feature with Salon Booking System better.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/166320/Salon-Booking-System/reviews/)

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