# Page 3 | Salon Booking System Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Salon Booking System the right Appointment Scheduling solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166320/Salon-Booking-System/reviews --- Salon Booking System 4.2 (95) [View alternatives](https://www.capterra.com/p/166320/Salon-Booking-System/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Salon Booking System ## Showing most helpful reviews Showing 51-75 of 95 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JB Jannette B. kapper Accounting Used the software for: 1-2 years ### "Tevreden gebruiker" September 19, 2023 5.0 Makkelijk in gebruik Pros Het salonboekingsysteem is makkelijk in gebruik en overzichtelijk Cons Deze vraag is op mij niet van toepassing ik ben zeer tevreden Review Source jN jose N. gerente Consumer Goods Used the software for: 2+ years ### "La mejor opcion para reservar citas" June 13, 2023 5.0 Muy buena Pros La facilidad de programación y completa que es la versión gratuita Cons Para el poco uso que le doy la versión completa me resulta cara Review Source GM Guillaume M. Praticien médecine chinoise Medical Practice Used the software for: Less than 6 months ### "Good idea, Bad software" November 9, 2021 2.0 The website modul IS ok but almost useless without the mobile app. The mobile app would be realy usefull if it was not that slaw to use. I wast almost 1h/day. The idea IS realy good, but the dev of the user app IS to poor. Pros A lot of choice for custom use. Does the work. Cons The software IS realy hard top use, to much option, not userfriendly, Bad french translation. Reason for choosing Salon Booking System For autonomt issues. Review Source JB Jeremie B. IT ENGINEER Computer & Network Security Used the software for: I used a free trial ### "Very nice plugin " September 15, 2021 5.0 We are very satisfied with the product and highly recommend it. Pros The fact that we can automate the booking of appointments as well as the choice of services and schedules without being disturbed by our customers. Cons I did not find an option to put a 3 hour appointment that could include a 30 minute gap (for a color application for example). This option would allow another customer to make an appointment during the drying process. Review Source CB Caterina B. Imprenditore Cosmetics Used the software for: 6-12 months ### "Software Unico.!" May 26, 2022 5.0 Eccezionale. L'assistenza è iper reattiva. Se possono ti aiutano sempre.. ed anche velocemente. Ho provato diverse soluzioni che esistono ma è il migliore. Pros Il plugin ha una versatilità di personalizzazione eccezionale. Sono previsti veramente tanti casi di utilizzo. La versione free offre la possibilità di utilizzarlo quasi a pieno in modo da comprendere bene se è il tuo software giusto. Cons Non c'è la possibilità di avere un applicativo di background fuori da WP. Reason for choosing Salon Booking System La personalizzazione, l'assistenza, le funzioni disponibili . Il costo quando hai un'azienda con una necessità che nessuno può risolvere va in secondo piano, ma nel nostro caso ha risolto pure questo .! Rapporto qualità prezzo eccezionale. ! Review Source MK Maria K. Salon owner Cosmetics Used the software for: Less than 6 months ### "Not satisfied at all" September 8, 2017 2.0 Experience. Now I know what are my requirements with a booking system. Pros Salon software doesn't offer any benefits compare to other booking softwares except that for Salon you have to pay a lot of money. Cons I was very excited and happy after one month of trial version to start using Salon booking system on my website. Unfortunately very soon I had to realize the Pro version is not yet so professional than the trial version was. I had a lot of issues not getting confirmation emails after a client booked an appointment. Then my client did't get confirmation email about her appointment. You also offer in the program that client get a reminder 24 hours before the appointment. In the beginning it was working well, but very unfortunately it stopped working as well! That was very disappointing.Problems again... My website designer was contacted you several times but we hardly saw any changes. This was extremely disappointing sinds I just started my own business few months before and I thought investing in Salon booking system was a great investment. I absolutely regret paying so much money for your program it caused me quite a lot of trouble with clients and looked very unprofessional. Instead of getting a discount I would prefer to have a refund! Review Source VR Verified Reviewer Senior Director, Engineering Computer Software Used the software for: 1-2 years ### "Appointment scheduling with ease" September 16, 2021 5.0 Pros The appointment scheduling is simple and easy to use. Its very customisable so you can setup SMS and email reminders which helps prevent clients not attending appointments. Cons I can't think of anything, it solves my needs really well. Review Source Jaap J. Marketing Specialist Marketing and Advertising Used the software for: 6-12 months ### "Solid product, great support" September 11, 2020 5.0 Easy system, very reliable. Pros It’s a really easy solution for booking reservations with lots of modification options to suit your business. Support is really good and fast, and open for suggestion of it’s users. Cons There is nothing that I can think about. Review Source Response from Salon Booking System September 14, 2020 Hi, thank you for your precious review ML Miguel L. Ceo Information Technology and Services Used the software for: 6-12 months ### "A lot of issues" October 9, 2020 3.0 I dident like the software. A lot of issues, its better to use a Saas and pay more but with any problem. Pros Its very cheap, and its very easy to implement in wordpress. Cons Its very inestable, and I lose all the data in 3 times. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Reason for choosing Salon Booking System I dont Switched from [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) They dont have any problem or issue in their software. Review Source RJ Ryan J. CEO Cosmetics Used the software for: 6-12 months ### "Buggy, would not recommend to anyone" November 15, 2022 1.0 Pros Easy set up, not much else is great about it Cons many issues with UI, poor reporting and filtering. Lots of bugs make it unusable frequently. Will have to migrate to another solution soon. Review Source GD Guy D. CEO Information Technology and Services Used the software for: 1-2 years ### "Very good app" March 2, 2021 5.0 Very good - support is very reactive Pros Integration was very easy to setup. Synchronisation with google Agenda and the mobile app are an asset. Good pricing flexibility. Cons When an upgrade of the app is done, you need to be sure the connexions are not broken, and that all components (mobile and backoffice) are upgraded. Also, the agents (massages etc) accesses need to be enhanced, very tough to convince agents to use the backoffice. Review Source Response from Salon Booking System March 3, 2021 Thank you Guy pG pontallier G. webdesigner Information Services Used the software for: Less than 6 months ### "Un bon outils" November 6, 2022 5.0 Pros CE qui me plait dans ce logiciel c'est la possibilié du client final à pouvoir prendre plusieurs rendez-vous en même temps Cons Les restrictions de service: dans un spa ou j'ai installé le logiciel les deux praticiennes ne font pas toutes les meme prestations certaine les fait toutes mais l'autre fait que 90% prestations présente devoir choisir toute les prestations effectuer n'etait pas pratique. un possibilité de service oui ou non par assistant serai plus adapté. Review Source PM Pierre-Yves M. Web developper Computer Software Used the software for: Less than 6 months ### "The best support ever seen !" June 15, 2021 5.0 I had a special need in the setup - so I contact the support They answer immediatly, and they spend hours to found the solution of my specific need ! My problem was solve in 3 days, and they worked a lot for help me Really never saw such perfect assistant ! I recommand 200% this compagny - Pierre-Yves / Switzerland Pros Natural way to define the services and the assistants Possibility to synchronize 2ways with Google calendar for each assistant Possibility to send sms Cons It would be interesting to can bypass the selection of the service (in my case the customer has only 1 service but many assistants) as we can bypass the selection of the assistant Review Source Response from Salon Booking System June 21, 2021 Hi, thank you very much for your feedback, this will keep up motivated to make even better. sF sinead F. manager Health, Wellness and Fitness Used the software for: 2+ years ### "very slow " December 3, 2022 1.0 Pros that is was easy to use. and demo made it look fast Cons iv updated it and still really slow can you help ? Review Source Veronica V. Manager Education Management Used the software for: 6-12 months ### "Pretty good simple plugin" September 25, 2019 4.0 Pros Easy to set up and use Clean front end design Cons Lacks several important integrations Weekly software update releases Review Source RD Roy D. Owner Used the software for: 1-2 years ### "Getting better and better" September 1, 2017 4.0 Saved me a lot of time developing my own! Pros \- One of a kind- so far nobody but you has come up with this solution - Front-end is user friendly, fast en clean Cons \- After every update, the plugin is disabled and I have to enable it again. - And, in the past, big things (like language strings) were totally changed- without announcing Review Source LE Luke E. Owner Used the software for: 1-2 years ### "Does precisely what it advertises and does it well, being adaptable to other industries." September 20, 2017 4.0 Pros Well priced and adaptable. I am able to use it to run an Escape Room business and it tracks rooms and assistants perfectly, with a very easy to understand back-end. Cons I would have said the lack of a voucher system was a big downer (and paying for the addon element was not something I had any desire to do), but now that this is included, I struggle to think of any cons. I have been having trouble updating Salon from within Wordpress, having instead to do it manually, which is a hassle. That's about it. Review Source TJ Tamas J. Director Hospitality Used the software for: 1-2 years ### "Does the job just fine, hustle free" September 10, 2019 5.0 Pros Easy to set up and operate, can be customized pretty well, plenty of options available. Cons Can't offer 2 payment methods to choose, for example pay deposit or pay in full. Can't block 2 practicioners for 1 service, which causing overbooking sometimes. Reason for choosing Salon Booking System cheaper price, beter control over data Review Source GG German G. Programmer Telecommunications Used the software for: Less than 6 months ### "Buen plugin" August 31, 2023 5.0 Pros Facilidad y accesibilidad tanto para el cliente como para el usuario administrador Cons Traducción al español no disponible, es un engorro Review Source FS Franky S. CEO Information Technology and Services Used the software for: 1-2 years ### "Recording studio booking management" March 15, 2023 4.0 Pros Ease of use, great UI. Nice email notifications. Cons Not able to define minimum number of hours for each booking. Review Source RR Ronak R. Developer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Best Appointment Booking Plugin Available In The Market" September 15, 2021 5.0 My Experience With Salon Booking Is Good And I Would Recommend TO All My Friends And Colleagues. Pros According To Me It Has All Features Which Should Be Their In The Appointment Booking Plugin. Cons This Plugin Doesn’t Have Zoom Integration As Now A Days There Is Covid Situation So I Would Suggest They Should Have Zoom Integration. Reason for choosing Salon Booking System Because It Has All Features Which You Want In Online Appointment Booking Plugin. Review Source QLN Quang Luan N. manager Consumer Services Used the software for: 2+ years ### "Sehr gute App" June 13, 2023 5.0 Pros Einfach zu benutzen. Man kann es einfach einrichten. Cons es wäre besser, wenn ein Funktion wie die Arbeit Zeit in einen Tag flexibeler als jetzt (nur 2). Review Source Rip P. Entrepreneur Used the software for: Less than 6 months ### "I am new to using a Plugin, but this was so easy... and did what it said it could. Wonderful!" January 21, 2018 5.0 Helps me immensely to operate my business. Pros Installed - no problem, Settings - well worded (do watch a couple of their Help videos for a couple of options to be properly set), Customization - quite flexible, Layout - excellent structure and sequence. Cons Want user defined fields for customer data. Review Source eF eric F. everything about communication :) Internet Used the software for: Less than 6 months ### "on of the best plgin I use for my wordpress web sites" September 15, 2021 5.0 very interesting experience with a amazing plugin i can't wait to put it in some new web site for my customers Pros we find everything we need in it Calendar and services list and lot of usefull settings Cons google synchronisation ( the google to saloon side and css customisation not easy Review Source DR Domenic R. CEO Consumer Services Used the software for: Less than 6 months ### "After 1 week waiting" October 28, 2021 1.0 Worst solution. Amelia is way better when it comes to support and resources to solve issues. Pros That it was easy to find when looking for a salon booking software solution. Cons The support is only through email, their website chat functionality doesn’t work. Reason for choosing Salon Booking System No Review Source Similar Products Featured