# Page 4 | Salon Booking System Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Salon Booking System the right Appointment Scheduling solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166320/Salon-Booking-System/reviews --- Salon Booking System 4.2 (95) [View alternatives](https://www.capterra.com/p/166320/Salon-Booking-System/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Salon Booking System ## Showing most helpful reviews Showing 76-95 of 95 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use cS cailey S. Hairstylist Cosmetics Used the software for: 6-12 months ### "Good but some kind of things that i mis " October 5, 2020 4.0 It is good but I’ll miss the option in the app to block time out for the day, for example private appointment or time that i won’t use Pros Is easy in use but they have an app. That is what the most like about Cons Easy to use, you don’t have to be a smart person to understand the software Review Source Response from Salon Booking System October 7, 2020 Thanks for the review AP Adam P. Web Developer Information Technology and Services Used the software for: Less than 6 months ### "Excellent value for money and works well, " September 11, 2020 4.0 So far the form has worked very well, reolving the issue of having clients waiting for appointments especailly with the Covid-19 rules in place. Being able to overcome the issues with getting clients booked in to appointmets and having a reliable accessible booking system on the website. Pros The integration with WordPress has been seamless and also the installation was easy to carry out. Customer support has also been superb. Cons There is a couple of features I would like to see added, it would good if you could make it easier to mark days that assistants don't work rather than having to creat rules. Review Source Response from Salon Booking System September 14, 2020 Hi, thank you for your review. We will try to improve according to your indications TL Tomi L. System Administrator Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent software to manage bookings, daily work schedule and payments. " August 28, 2017 5.0 A daily work list for staff. Pros We needed an all around solution to new salon. This was the only one which offered all the things we needed. Simple for customer, even easier for assistants and staff. No hassle on setup or with Google calendar sync. Minimal effort on Admin side, staff can use it themselves. Excellent customer support, friendly and helpful. We also did get custom fix for out needs. Review Source MH Mohammad H. barber Accounting Used the software for: Less than 6 months ### "hermanos barbershop" June 3, 2022 5.0 Pros easy to booking and free to try and mobile app Cons you can't chose appointment time lees than 15 min Review Source YY Yasmina Y. Web & Graphic Designer Design Used the software for: Less than 6 months ### "Exactly what my customer needed" September 25, 2020 4.0 Pros It is easy to customize and easy to use. And the big plus is the app. My client was very happy to learn that she will be able to manage her bookings from wherever. Cons I won't say they were things I didn't like. Alternatives considered [Bookly](https://www.capterra.com/p/180137/Bookly/)[Amelia](https://www.capterra.com/p/200413/Amelia/) Reason for choosing Salon Booking System To have a third option and I wasn't disappointed. The app sold it for me :) Review Source Response from Salon Booking System September 29, 2020 Thanks for your review RC Raffaele C. Graphic & Web Designer Internet Used the software for: Less than 6 months ### "Ottimo plugin" September 25, 2020 5.0 Pros È il plugin perfetto per chi deve gestire prenotazioni. La cosa che apprezzo di più è come riesce a gestire le prenotazioni in base alla disponibilità del membro dello staff con il tempo dei singoli servizi. Cons L'unica cosa che al momento trovo che si possa migliorare è la personalizzazione dell'email che viene inviata al cliente come conferma. Reason for choosing Salon Booking System Perchè è l'unico che fa davvero ciò che dice di fare senza troppe difficili configurazioni. Review Source Response from Salon Booking System September 28, 2020 Thank you Raffaele, we are working on the personalization of emails. LS Louis S. President/CEO Marketing and Advertising Used the software for: Less than 6 months ### "Great product, easy to use and deploy" September 25, 2020 4.0 Overall experience was great! Pros I am based out of the US and found this product to be very easy to use and simple to deploy for one of my clients. The price is great for what you get and having a dedicated iOS app is fantastic. Cons I’d like to be able to update the language used. As I am based in the US we have different spelling for words and need to be able to update this on the website. Review Source Response from Salon Booking System September 29, 2020 Hi, thank you for the review. You can manage your language preferences, write to our customer service. JT Joerg T. Administrator Internet Used the software for: 6-12 months ### "It's easy to use and for our business the best! Now Discount are included, that's great." September 21, 2017 4.0 Pros Easy to use, SMS functionality, Discount functionality included. Frontend easy to use. Great support. Cons Frontend Font a litle to big or not easy to control. SMS registration works not so good sometime. Not posible to set discount in backend for clients. Not posible to make mailings for selected clients. Review Source CR Christopher R. Web Developer Publishing Used the software for: Less than 6 months ### "Easy to setup, does what we need it to do" September 30, 2020 5.0 It was a stress free process, and once up and running I have only heard from the client once about adding a holiday slot for herself, so maybe that could be a little easier to do. Pros I liked how easy it was to create appointment slots, and manage staff in a simple way. Cons When adding appointment types it would be good to have a duplicate button or variations. Like Haircut & Blowdry - Short Hair / Long Hair with different prices & appointment lengths. Review Source Response from Salon Booking System October 1, 2020 Thanks for the review. RM RACHEL M. Lash Artist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Needs rubbed out and redone " March 10, 2021 1.0 Awful layout, terrible at creating your own appointments and literally the worst app for organising. Iv never once got a notification to when someone has booked and my web developer made sure everything was set up correctly. He told me none of his clients liked Salon Booking either. Big problems with it so definitely need to redesign it Pros Sorry but I really do not like this app Cons Everything. The app is terrible and the functionality of it is the worst iv seen. It seriously needs updated. You would need to look at other softwares such as Fresha etc Alternatives considered [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing Salon Booking System I will no longer be using Salon Booking as I have signed with Fresha now so won’t be renewing Review Source ND Najd D. Web Designer Information Technology and Services Used the software for: 6-12 months ### "Awesome product saved me alot of time ! " September 11, 2017 5.0 Saved me alots of time.. Pros What i like the most is the ease of use and the assistance options . booking is not a problem with this plugin. Cons I wish it had more customizable options so i can use it not only for Salon but also for other services Review Source PV Pavel V. Ente Hospitality Used the software for: 2+ years ### "Recommendable " September 23, 2022 5.0 Pros Customer service Mobile app Intuitive layout Cons Waiting time for bookings to load on the mobile app Review Source KA Kharis A. IT Supervisor Computer Networking Used the software for: Less than 6 months ### "Simple & Smart Booking, Attract my customer with extremely easy, fast & clear booking proccess." September 22, 2017 5.0 I bought this booking systems for my spa website customers. At first I wasn't sure if it could fit my needs. But the flexibility and add-ons fixed it all without tuching any code. I am and my customers are so happy and will request some customization further, as soon as the salon booking team ready. Pros This plugins is fully customizable booking form with online payments, notifications, and Google Calendar sync. Perfect responsive and Detailed Documentations. Cons Fully customizable look & feel of the booking form, with no need for custom coding. Customize color scheme, interface copy, steps of booking process. Review Source SL Samuel L. Director Design Used the software for: 6-12 months ### "Great stuff, easy to setup, no problems thus far" August 23, 2017 5.0 Pros Great UI, easy setup system. From installation till the design of the user interface, there were adequate tools developed to meet ALL my needs. Review Source MA Munawar A. Hairtransplant Medical Practice Used the software for: Less than 6 months ### "Benefit" March 2, 2021 5.0 very very helpfull Pros Since my Customor use this Calender on my website, my Life has become more easy. Cons Easy to use. I can configurate it according to my ows private shedule. Review Source Response from Salon Booking System March 4, 2021 thank you so much Munawar AB Alex B. Freelance Arts and Crafts Used the software for: Less than 6 months ### "Thanks for the great customer help!" March 18, 2021 5.0 Pros Its easy to understand and there are lots of video tutorials. Cons Wasnt sure when i had an mistake where it was. Support fixed it then. Review Source Response from Salon Booking System March 27, 2021 Hi Alex, thank you for your precious feedback. AB Angie B. Mobile Therapist Used the software for: Less than 6 months ### "Great Software but room for improvement" September 20, 2017 4.0 It was awarded free to me which was fantastic. I created my whole website to work with this booking software having about 170 services, but could not fully implement it as the back sync from Google to Salon Booking is very very difficult and unable to block personal times in a simple way without going to back end of Salon Pros Lots of features, good pricing, great customer support. Customisation of the software good. Excellent discount code software Cons Very difficult to block personal time on Google calendar, this could be made much simpler. Some links like Manage my booking, do not work. JS box in General settings takes only 150 characters which is very less. Tech team had improved lot of features as I uncovered these, but still stuck improving 2 way synch in user friendly way Review Source CD Claire D. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Terrible product " September 16, 2019 1.0 Terrible set up with Salon software. The biggest waste of money spent. Pros Unfortunately nothing. Tried to set up and the product I am using now is so much easier. Wouldn’t recommend. Cons Customer service terrible. Just get told to watch a video! Reason for choosing Salon Booking System No, I have moved to another company as this is terrible and you just get told to watch a video to help you! Review Source KC Kai C. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Review " March 5, 2021 5.0 Pros I love your able to block slots and add in holidays. Cons It only has one payment option , I wish it was able to do multiple payment merchants Review Source Response from Salon Booking System March 10, 2021 Hi, thank you for your feedback. About the payments methods we have many but for the moment you can choose one at a time. PL Pirmin L. Webpublisher Used the software for: Less than 6 months ### "Perfect tool for different bookings!" September 21, 2017 5.0 Pros It's easy to handle. it's affordable! Easy managing tools. They are working on it for even more skills. Review Source Similar Products Featured