# Coacha Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Coacha the right Membership Management solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166349/Coacha/reviews --- Coacha 4.9 (83) [View alternatives](https://www.capterra.com/p/166349/Coacha/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Coacha Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews HK Harleen K DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Another benefit is the ability to customise the platform to reflect your own branding, which helps create a more professional experience for members.“ March 19, 2026 BS Beth S Owner Head CoachLeisure, Travel & Tourism, Self-employedUsed the software for: Less than 6 months. “We would like to create waiting list/interest lists for classes that haven't been launched yet but the system doesn't offer this.“ January 29, 2026 SW Simon W Club ManagementSports, 11 - 50 employeesUsed the software for: More than 2 years. “Coacha allows us to communicate effectively with our customers, along with record keeping, integrated payment systems.“ January 22, 2026 BW Becky W DirectorSports, Self-employedUsed the software for: More than 2 years. “When you write a broadcast, is doesnt save as drafts so you loose it and have to write it again.....“ December 8, 2025 HK Harleen K DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Our members can quickly book sessions through the app, and from our side it’s simple to set up classes, track attendance and manage memberships.“ March 19, 2026 GC Graeme C VolunteerEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “Some times it can be a bit clunky when looking for something and you find it and then it returns to the original search results rather than the filtered results.“ August 3, 2024 HK Harleen K DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “We also find it very useful being able to download tailored reports whenever needed, which helps us track activity and manage the club more efficiently.“ March 19, 2026 RC Richard C OperationsSports, 2 - 10 employeesUsed the software for: 1-2 years. “Mobile recording of attendees at sessions is a bit slow.“ January 28, 2025 ## Showing most helpful reviews Showing 1-25 of 83 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Head Coach Sports Used the software for: 1-2 years ### "Great for a our club" May 12, 2023 5.0 Pros Has all of the features we need to run our sports club, notifications, memberships, events, safeguarding notes and so on, and very easy to use.Customer / development support has always been engaging and actives looks for new features to add. Cons Nothing . Just hitting the review character limit. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Playwaze](https://www.capterra.com/p/249594/Playwaze/)[Setmore](https://www.capterra.com/p/122035/SetMore/)[Appointedd](https://www.capterra.com/p/137570/Appointedd/) Reason for choosing Coacha Wider variety of useful features available at the pricing tier. Review Source Response from MA Design Solutions May 15, 2023 Many thanks for your review. Glad that the right boxes have been ticked for you! JC JAMES C. DIRECTOR Performing Arts Used the software for: Less than 6 months ### "Outstanding platform - A Huge amount of development has been done here - well done!" October 20, 2025 5.0 Excellent Software, highly effective and would without doubt recommend 100%! Most likely one of the best school/club management platforms around, also being highly competitive on pricing. Introduce a referral scheme guys, I would have no issues recommending! A\* Pros The best dance school management software I have come across. The features available continue to impress me - they have thought of everything. They are incredibly open to new feature ideas and suggestions - which I love! This software really is a gamechanger! I have used many different products to run dance schools over the years but this truly brings together class management, class registers, trials, website integration, payments, communications etc. Many dance schools steer away from software as they work in term time only. The software manages voided dates to cater for half terms, holidays etc - great! Parents can login to their own area and see agreements, classes enrolled, documents, report absences etc - again brilliant! A very comprehensive package at a very reasonable price irrespective of your school size. No glitches or issues so far. As some one who has developed large website and online software - I know that there has been a huge amount of investment and development is this - Well done guys! Cons When I signed up, I was somewhat uncomfortable with there not being any specific telephone support, particularly for onboarding. It took me a little while to get to grips with platform, and I am still learning, but I will say that there email support is excellent with a very quick response. Having now got used to the setup and support methods, I certainly cannot complain. This concern is no longer an issue as the software works very well with a lot of video tutorials and super fast response to support emails if required, sometimes replied to by one the company \[sensitive content hidden\] Alternatives considered [Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/)[Dance Studio Manager](https://www.capterra.com/p/93339/DSM/)[Class Manager](https://www.capterra.com/p/183418/Class-Manager/) Reason for choosing Coacha Attractive platform, good subscription option, competitive pricing. Review Source HK Harleen K. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent membership management platform for fitness/sports clubs" March 19, 2026 5.0 Our overall experience with Coacha has been excellent. We have been using the platform since starting our organisation in 2021, and it has supported us throughout our growth. It has helped us run our club in a much more organised and professional way by managing memberships, bookings and communication into one system. Having everything in one place gives us confidence that member activity, attendance and payments are being managed properly. It has allowed us to focus more on delivering great sessions and building our community rather than spending time on manual admin. Over the years we have also appreciated the flexibility of the system, including the ability to customise elements to reflect our branding and download reports when we need insights into how the club is performing. Overall, Coacha has been a reliable and efficient platform that has supported the smooth running and growth of our organisation. We would highly recommend it to other sports clubs, fitness studios and community organisations looking for a professional membership management platform. Pros Coacha has been a great platform for managing our members and sessions. As a growing women’s fitness and wellbeing community, it allows us to manage memberships, class bookings, attendance and payments all in one place, which has significantly reduced our admin time. The system is very easy to use for both administrators and members. Our members can quickly book sessions through the app, and from our side it’s simple to set up classes, track attendance and manage memberships. Another benefit is the ability to customise the platform to reflect your own branding, which helps create a more professional experience for members. We also find it very useful being able to download tailored reports whenever needed, which helps us track activity and manage the club more efficiently. It also offers excellent value for money compared to other membership platforms we looked at. Another standout feature is their customer support, responses are always very quick and helpful, which makes a big difference when running a busy club. Overall it’s a reliable and efficient solution for managing a sports or fitness community. Cons Honestly, there isn’t anything significant we dislike about the platform. It has worked reliably for us and continues to meet our needs. Review Source Response from MA Design Solutions April 14, 2026 Thankyou for such amazing words Harleen. We're super glad that Coacha has helped you over the years, and we hope it continues to do so for many years to come! CB Chris B. Coaching Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Coacha Review" December 5, 2024 4.0 Positive and Improving as the system develops. Pros Coacha is a cost effective management system capable of managing and billing membership base. Cons Connectivity and functionality still being developed as the programme develops. Alternatives considered [LoveAdmin](https://www.capterra.com/p/182986/LoveAdmin/) Reason for choosing Coacha Costs associated with platform and card billing. Review Source Response from MA Design Solutions January 6, 2025 Thanks for your feedback Chris. We have a huge amount of development on our roadmap for 2025, much of which we have been speaking to you directly about, so more of your requirements will soon be catered for, including being able to set up your own 'user roles' so you can personalise who can see what from within your organisation. SW Simon W. Club Management Sports Used the software for: 2+ years ### "A system that's flexible to suit your business." January 22, 2026 5.0 Coacha has been great for our clubs development, allowing for an effective payment system and app for our users. Pros Coacha allows us to communicate effectively with our customers, along with record keeping, integrated payment systems. Development team have found resolutions to issues unique to our site and responded quickly to any queries. Cons Some users find it difficult when initially using the app interface. Upon log in all programmable sessions appear, when feedback has suggested the majority would ideally like their schedule (or their current bookings) to appear. Review Source hT holly T. Director Sports Used the software for: 2+ years ### "Easy to use, Simple and helpful" June 18, 2025 5.0 Overall i am really happy, i understand it well, I think the app can be a bit difficult for my customers as sometimes they cannot see the full name of a class, so i think that needs some development. Pros The customer support is very good and responsive. I like that i can tailor plans as some of my families have different rates. Cons I would like to have an absent reporting button where it comes to the coach to mark as authorised or non authorised, and then maybe a feature where it gives a weekly/monthly overviiew of what absences are coming up. The search section also, i wouuld like it to remember your current 'search' so if i'm looking at registers within a certain week, if i click into a register and come back, i have to re-select the search options. Alternatives considered [ClassDojo](https://www.capterra.com/p/124446/ClassDojo/) Reason for choosing Coacha Ease of use, other systems dont have the things i was after, Review Source Response from MA Design Solutions July 1, 2025 Thanks for your feedback and kind words. We're upgrading the search features to accommodate held searches and also add absence codes to registers. As always, it's feedback like this that really helps Coacha to fit in with our subscribers needs. Thanks again. RR Rhiannon R. Membership Secretary Sports Used the software for: Less than 6 months ### "Great membership system" March 24, 2025 5.0 Really positive, it is working well for us. It's not perfect, nothing ever is but we are very happy. Pros Our athletic club (400+ members) was moving over to a new way of collecting fees and we wanted to find a cost-effective solution that would handle annual fees, monthly direct debit subs and one-off payments. We also wanted a platform to handle availability requests and set up registers for coaches. The free trial at the start allowed a few of the committee members to have a play around with it to see if it would work for our club. Setting up everything in Coacha has been relatively easy. Their help guide is extensive but if we have had to ask a question their team is super helpful and replies usually within 24 hours. Our parents and athletes have had no issues signing up using our tailored sign up form All of our coaches have been able to navigate the system including one who prefers pen and paper! It's really easy to see who hasn't paid and the automatic reminders are really helpful. Saves an admin job! A few members accidentally cancelled their direct debit and sending them a new link to set up the direct debit again was really quick. We are using the "Broadcasts" feature to send out our club newsletter which is working well. We wanted to be able to run a specific report in Coacha which wasn't one of the options available. We messaged the team and they have arranged for it to be enabled which is amazing. It's nice to use a system where it's a case of let's see what we can do to help you (and then to get a message to say yes we can help you!) rather than sorry, that's not possible. Cons The app is not quite as good as we would like, the desktop version has all of the functionality. If you are expecting the app to be like Spond, it isn't. However Spond did not handle everything we wanted so we went with Coacha instead. Alternatives considered [Spond](https://www.capterra.com/p/181253/Spond/)[Heja](https://www.capterra.com/p/232129/Heja/) Reason for choosing Coacha It just handled the payment side better than the others. However their apps (especially Spond) is so much better. Switched from [membermojo](https://www.capterra.com/p/137608/membermojo/) It didn't handle the direct debit payments we wanted to set up Review Source Response from MA Design Solutions March 26, 2025 Thanks Rhiannon. We have new Apps on the way, which are a complete rebuild of our current Apps which will also include in App payments making your life even easier! AS Aaron S. Director Sports Used the software for: 1-2 years ### "Coacha - your choice for sports club solutions!" June 29, 2025 5.0 overwhelmingly positive. Customer communications, ease of use and features too help me run my gym effectively. Pros Easy to use features with a very supportive team behind the scenes which listen to suggestions and adapt accordingly. It allows me to easily run my gymnastics business, which has given me more time to do coaching rather than admin! Cons There isn't particularly anything I don't like about it. I would say that the mobile app could do with a. slight overhaul. Alternatives considered [iClassPro](https://www.capterra.com/p/127097/iClassPro/) Reason for choosing Coacha At first it was because of the price and features coacha offered. Review Source Response from MA Design Solutions July 1, 2025 The team will be delighted with your very lovely words. Thank you. IP Indy P. Gymnastics Coach Sports Used the software for: 2+ years ### "Brilliant - Simple, easy to use and great support" January 17, 2025 5.0 Brilliant, the team have been so helpful, they are always willing to listen to my queries and ideas to develop the system further. It's simple, easy to use, looks good and all our members get on with it well. Pros It's simple and easy to use. We researched a load of other companies and did a few trials with some of them and non of them were as simple and easy to use as Coacha. Cons We find the app really unhelpful as you are so limited to what it can do., so we encourage our users not to use the app. Alternatives considered [LoveAdmin](https://www.capterra.com/p/182986/LoveAdmin/) Reason for choosing Coacha I's far simpler and the onboard team where much more efficient and helpful Review Source Response from MA Design Solutions January 20, 2025 Many thanks for kind words, and we do recognise that our Apps have room for improvement. They were originally intended to have cut back functionality and for use at sessions / events. However, we're nearing the end of a complete ground up rebuild of the apps now, and they will include all of the functionality that is available through the web login. Keep an eye on our broadcasts for more info ;-) EL Ellise L. Director Professional Training & Coaching Used the software for: 2+ years ### "Easy, on brand, and buys us more time! " March 14, 2025 5.0 Can’t fault them! If there’s ever a problem, they’re on it right away. And I don’t mean a bot, a real person!! I think we’ve had maybe x2 hiccups in 4 years? Pros The branding options and how easy everything is to use for everyone involved, Cons The inability for clients to pay for things via the app, Alternatives considered [Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/)[DanceBiz](https://www.capterra.com/p/131208/DanceBiz/)[Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) Reason for choosing Coacha Price point and features, I liked that it was brand new, Review Source Response from MA Design Solutions March 19, 2025 Thanks Ellise. We do have in App payments on the way as part of the complete rebuild of our free Apps, and they will avoid hefty fees levied by Apple and Google too. Thanks again for your kind words. AW Alison W. Administrator Sports Used the software for: Less than 6 months ### "Great app for teams " August 15, 2024 4.0 Very user friendly. Covers all aspects of administration for a team. Will free up lots of time. Support have been very helpful with queries. Pros Dealing with multiple teams, this takes the headache out of monthly invoicing. This is help me to free up time for other jobs. Cons I have only been using Coacha app for the past month but not found anything yet. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) To make invoicing less time consuming, and have everything in one place. Review Source Response from MA Design Solutions August 27, 2024 Thanks Alison. Glad Coacha is helping you to save time and streamline your admin. VM Vikki M. Vice Chair Sports Used the software for: 2+ years ### "The best for membership management tool for athletics" July 11, 2023 4.0 We have been with Coacha for about five years now and the functionality is always being improved. The team are very responsive and any issues we've had are ironed out quickly. Having the app as well as the website is crucial for both members and volunteers and we've appreciated the team taking our feedback. We feel like it's a very personal experience working with the Coacha team, and not faceless software. Pros Coacha is pretty intutive and has a really clean interface which is great for small clubs who are constantly onboarding new volunteers and signing up new members across a very diverse community. Session registration and recurring billing are the top features for us. Cons There are a few limits on some features - the sign-up form could be more customisable (still the best we found) and the search functionality within the system itself could be improved. Alternatives considered [TeamSnap](https://www.capterra.com/p/123208/TeamSnap/)[Spond](https://www.capterra.com/p/181253/Spond/)[Teamer](https://www.capterra.com/p/160000/Teamer/) Reason for choosing Coacha Most didn't work that well for athletics, they were much more about team sports. Coacha was more relevant for us and at the time had the best custom sign-up form. Switched from [TeamSnap](https://www.capterra.com/p/123208/TeamSnap/) Partly it was going to close, partly as it worked for our junior team better than our senior team and Coacha had more useful functionality for us, particularly payments and registration as well as the app. Review Source Response from MA Design Solutions July 13, 2023 Thanks Vikki - very kind words indeed :-) FYI the sign up form is getting a huge overhaul as I type so will have lots more options on it, and the search functionality was updated (in part) at the start of this week and will get more updates in the near future too. From this week's update email: "We have added the ability to search for a specific member in the payment plans section. You will find this search box when you view all the members on the plan. Use it to find someone specific, look for someone on a plan and access an individuals plan settings more quickly. " AA Arlene A. Studio Owner & Admininstrator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fantastic Software for Dance Schools!" September 19, 2022 5.0 Monthly subscriptions have been a game changer for our business, far less admin time required compared to previous system and the reports have been really useful. Looking forward to working with the system further to develop our dance school! Pros Moved from another software and we were able to import the majority of the information straight in, love the ease of use, membership subscription options and the sign up form which links to all our policies to view and agree before signing up is fantastic! The reports and statistics are very comprehensive and whenever we have had any queries the customer service has been outstanding with fast responses and resolutions. The app is great for our teachers and member alike and we love the system, so much potential and has everything and more than we could want at an amazing price! Cons Any issues we have had have all been resolved so have yet to find anything we dislike! Alternatives considered [Class Manager](https://www.capterra.com/p/183418/Class-Manager/) Reason for choosing Coacha Value for money, straight forward pricing with no hidden costs, had all the functions we required and more! Review Source Response from MA Design Solutions February 17, 2023 Thank you for such a lovely review. Glad the automated payment system has saved you time, effort and also money :-) RC Richard C. Operations Sports Used the software for: 1-2 years ### "Coacha for cricket membership" January 28, 2025 5.0 Excellent, great support and product. Does what we wanted and more. Pros Easy to use. Great app to keep on top of membership and payments. Tracking traininjg sessions and communication with members. Great system to book into facilities and for 1-2-1 coaching sessions. Cons Mobile recording of attendees at sessions is a bit slow. Review Source Response from MA Design Solutions January 29, 2025 Thanks Richard. Glad that all bases are covered for you. FYI, we are completely rebuilding our free apps as I type which will not only see increased functionality in them, but also much quicker speeds. That said, any app is only as good as it's internet connection so it may be worth checking to see what the wifi / and or reception is like where you are. AS Anne S. Choir Manager Music Used the software for: Less than 6 months ### "Coacha - New User" November 11, 2024 5.0 I have only used the system for a month, and was completely new to it, so currentlyg getting use to how it works. Pros Navigation around Coacha is easy and intuitive. As a new user coming to the sytem shortly after it's launch at our charity, it has been challenging to get up to speed with how it all works, but the support team have been amazing and the wealth of support documentation including videos and online guides is very impressive. Cons Would be nice to download just parts of the members profiles rather than having to export everything. E.g - just download non photo consents. Review Source Response from MA Design Solutions November 20, 2024 You are absolutely right in what you say Anne - any new product like Coacha can seem daunting to get to grips with. Glad the various aspects of our support have been of help to you...as always, feel free to reach out to us any time. AF Amanda F. Director Sports Used the software for: 2+ years ### "Coacha upgrade !" June 21, 2024 5.0 We have used Coacha for a few years and have just upgraded our membership to the new custom coacha which we are thrilled with so we would definitely recommend this upgrade to anyone considering it. For us we wanted to make use of the athlete skills section and this upgrade allows us to do that. Pros Great immediate support from the Coacha team if there are ever any issues. The system is easy to navigate and works well for our club. Cons Not found much as yet. The only thing I would like to see is on the athlete attendance I would like to be able to see dates missed instead of they attended 3/4 sessions. Review Source Response from MA Design Solutions June 26, 2024 Many thanks for your review Amanda. Really appreciated. Great idea with the dates missed in the reporting, so we'll discuss it at our next product dev meeting and see what the team think to adding it in to our reporting suite of tools. JG Jillian G. Business Manager Sports Used the software for: 1-2 years ### "Coacha Management System in Lasswade Gymnastics Club" May 23, 2024 5.0 Easy implementation, streamlined administration, fabulous support, advice and online help. Cost effective solution with great infrastructure and a friendly team. Highly recommended for club management solution. Pros Easy to implement, Sleek and professional looking. Streamlines our administration and allows multiple user to access information with clear restrictions on data. Parents register for membership and classes, online registers track attendance and reporting function allows us to track. Recently implemented subscriptions payment and it has been easy so far and I am certain it will reduce admin and make payment chasing much easier. A brilliant product with first class support and online help pages and videos to suit any individuals learning style. Since implementing Coacha the system has been continually developed with new functions added and communicated regularly. Cons Honestly have not found anything yet that I do not like. There is a lot to learn when you first setup as the system has may functions but support is available so easily. Reason for choosing Coacha Recommended by another Club and went to see the system in action and was impressed with ease of use, professional look and how the system is continually developed and enhanced. Review Source Response from MA Design Solutions May 30, 2024 Thanks Jillian. The team are really glad you're happy and always only too happy to help. MS Michele S. Information and Compliance Sports Used the software for: 2+ years ### "Chester Netball Club Loves Coacha" January 4, 2023 5.0 Chester Netball Club has just over 300 members ranging from aged 4 to a lot older!!!! Managing our membership and financial records has been revolutionised by Coacha, not only is the system used extensively by the club management team, all club communications are broadcast through the system so our members are regular users too. This has been a great success and we are looking forward to implementing new and additional features as they come on line. Pros 4 January 2023Coacha is a first class Club Management System which has transformed the way Chester Netball Club handles our club management and admin responsibilities, we have full visibility of all member records and the money management feature has provided the club treasurer with full transparency, these two features alone have revolutionised Chester Netball Club. We took advantage of the free trial period and quickly put the system though its paces, we were thrilled so decided to join up and implement Coacha throughout Chester Netball Club. We created the initial records using the spreadsheet loader then asked all members to update their own records, this was really successful and the response was very positive which I believe was to do with the simplicity of use. The Coacha Support Team is very responsive and we've found them to be open to ideas for development of new features. We are currently exploring some of the new features that have been added as options and are very excited to be on this journey with the Coacha Team. Definitely take a look at the Coacha video on You Tube as this explores the features of the system, this, coupled with the support team, helped inform our decision to purchase Coacha for our netball club. Cons Coacha has transformed our club administration and finance management, there are so many great features of this system, we asked for enhanced reporting features and the Coacha Team, this is just one example of many developments that have been introduced since Chester Netball Club started using Coacha. One area that I would like to see some additional options would be the 'Permission' categories and perhaps the ability to search for earlier Broadcasts Reason for choosing Coacha All three systems had features that were attractive to us but the level of support and the personal approach that we received from the Coacha Team is what swayed our decision Review Source Response from MA Design Solutions January 6, 2023 Many thanks Michele. Not much more we can say really! 2023 is going to be a massive year for our product enhancements with many of them coming from suggestions from our subscribers. Thanks again! AW Andrew W. Manager Sports Used the software for: 6-12 months ### "Very pleased" March 9, 2021 5.0 We have been able to connect more with members and their parents and to reduce the use of paper based administration. Once we have started our 2nd year we expect our membership renewals to be massively easier than the prolonged headaches they were before using the system. The customer support we receive is excellent, friendly, personable and quick to respond. Features continue to be added and this presents us with a favourable experience for our members who likewise benefit as improvements are made. Pros This is a very well though out piece of membership management software for clubs. It's extremely quick to use and well presented. It carries out all of the tasks our previous system did and importantly made it easier to communicate with members. The tutorials were helpful and getting started couldn't have been easier. Cons We are still adapting our processes to best use the system and find that we must take care with staff who use the system as the access level granted cannot be adjusted as finely as we would like. With some staff being less knowledgeable with technology we don't want staff to make changes by mistake. Reason for choosing Coacha Coacha was affordable for us and very importantly had a model that didn't take more of our income as we became more successful. The system also looked pleasing to the eye and appeared to have the momentum of ongoing development behind it. Review Source Response from MA Design Solutions March 12, 2021 Thanks for your review Andrew - I've passed your kind words on to our team. We're so glad that you appreciate the ease of use of Coacha's interface as we've invested lots of energy making the platform as easy to use and get around as possible. We always have, and will always continue, to support all sports in any way we can. Whether that be the regular updates and new feature sets to our flatform (that are completely free!), or simply by chatting through people's processes to help streamline their admin. We do not add to transaction fees (unlike with most of our competitors) as we aim to help keep as much money in our subscribers' pockets as we can. We're glad to see that that you are making savings as you grow and not being charged more. KH Kem H. Coach/Admin Assistant Sports Used the software for: Less than 6 months ### "RAW Tennis Coacha review" October 14, 2021 5.0 Great software, solving many of our logistical and organizational problems as a business, and we would highly recommend it to others. Pros The best thing about Coacha is having all your needs for running a sports-based business in one place. The membership database is easy to use and easy for clients to sign up, and it's very easy to organize clients into appropriate groups and set up registers. Coaches can then use the app on their phone to fill in registers, removing any need for printing as everything updates in real-time. This makes it simple to track trials, moves, and attendance for all our members. Before, things could easily descend into chaos when managing a membership group of almost 500 people a week, whereas now everything is much more structured and organized. It's also worth noting how helpful \[SENSITIVE CONTENT\] is to contact if we have any issues or suggestions for how to improve Coacha. Cons Since we are new to Coacha, there are some things we felt would add to the software, such as customizable reports to export members and additional columns to sort groups. We only had to contact \[SENSITIVE CONTENT\] and within weeks customizable reports are now part of the software and additional columns are coming soon! I can't underestimate how useful it is to have someone to contact who takes on board feedback. Review Source Response from MA Design Solutions October 21, 2021 Many thanks for the review Kem. We're so pleased that many of you admin boxes are ticked. We pride ourselves on being responsive to our subscribers needs and once we decide to do something, we do it as quick as we can! SA Sarah A. Supporter Engagement Executive Sports Used the software for: Less than 6 months ### "A must have product for any organisation with members" July 26, 2021 5.0 Brilliant communication and very quick replies to any query. Lovely people to deal with. Pros Allows us to have instant access to member information regarding contact details, medical history and next of kin Allows us to create class groups and add each member to relevant class. Coaches can use the app as a register and check each person in. This allows us to see attendence levels. Setting up a direct debit for members ensures we are on top of our income and can chase up non payment I'd necessary. Cons Allow us to have pending members split into categories, ie age group and have the option to have them in date order for offering space when it becomes available. Photographic waiver box for over 18's too as sets them as default don't want Photos. Reason for choosing Coacha Having the App function Review Source Response from MA Design Solutions July 27, 2021 Thanks for your review Sarah. Naturally, we're chuffed to bits that you like Coacha's key functionality. That said, we're always keen to look at people's 'Cons' in these reviews and see if we can learn from them. As you know, we've spoken about your suggestions and they're going through our product updates and review process. We'll let you know how your ideas get on and if the make it in to the main product for all Coacha's users to benefit from. Thanks again for the compliments and recommendations KA Kevin A. Treasurer Sports Used the software for: Less than 6 months ### "Ganbaru JiuJitsu Academy's review of Coacha." August 25, 2020 5.0 Management of our class sizes and membership fees has been a huge help. We can easily track who attends class and who has paid via the money management tab. Since Covid19 restrictions have come into place, Coacha has been very beneficial to help keep on top on our class sizes and comply with government guidelines. The contact tracing tab is very useful , allowing us to select a member and have a very clear breakdown of when and who they took a class with in case of any Covid related queries. The support we have received from the Coacha staff has been exceptional. Any query we have is answered promptly with clear instructions and a very friendly manner. Their customer service is absolutely top notch. Pros Then main benefits we have found so far are management of class times and schedules , invoicing our members via email , the ability to group members together based on our own defined categories and the contact tracing feature that has just been introduced. Cons I would like the ability to deactivate a class. For instance when our timetable changed due to Covid restrictions, we had to delete our current classes to make them not visible to our members whereas a deactivate or hide option would mean we could keep class details stored but hidden for future use if needed. Review Source Response from MA Design Solutions September 30, 2020 Thanks for your kind words Kevin and thanks for your deactivate a class suggestion. This has been added to our roadmap as a future enhancement. We love getting suggestions like these are they help us to help you, and in turn help all of our subscribers. Whilst not every single suggestion makes it in to Coacha (we do get some really bizarre ones to be fair!) they all get serious consideration. Fortunately for us nearly all of our competitors tell you what functionality they think you need and if you don't like it then tough! Keep the ideas coming ;-) VK Vanessa K. Dance Instructor Performing Arts Used the software for: 2+ years ### "Such an Easy Tool to Make Life Easier" July 21, 2021 5.0 Excellent. Whenever I have had any questions, the support I've received has been excellent and so fast. Such an easy tool to use. Pros Being able to have all our members information online, accessible to all staff for register-taking and being able to communication to members through the tool has made everything so much easier. Cons Nothing comes to mind. Everything has been so easy. Review Source Response from MA Design Solutions July 22, 2021 Thanks for your kind words Vanessa. We pride ourselves on offering fast and efficient support, especially as we come out of Covid and more and more clubs are coming onboard. Glad you like the comms and broadcast features too LV Luke V. Sports Coach Sports Used the software for: 2+ years ### "Best software money can buy!" January 31, 2022 5.0 Quality & professional service. Pros Sending important emails/texts with a click of a button. Cons Not being able to do a mass profile photo change. Review Source Response from MA Design Solutions February 2, 2022 Thanks Luke. Glad you're enjoying the ability to send out text messages as well as emails. YGS Yan Gui S. Martial Arts coach Sports Used the software for: Less than 6 months ### "Shaolin Temple Martial Arts and Cultural Centre" December 15, 2021 5.0 Loving it, and using it to the fullest Pros Easy access and user friendly, makes the life of coaches and members much easier, complete members management all in one! Cons I have not experienced anything that I don't like yet! Review Source Response from MA Design Solutions December 20, 2021 We're really glad that Coacha has helped you with managing your students and coaches. Thanks for your very kind words. 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