---
title: "Coacha  Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Coacha  the right Membership Management solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/166349/Coacha/reviews/"
page_type: "reviews"
language: "en"
---

Coacha

4.9 (83)

[View alternatives](https://www.capterra.com/p/166349/Coacha/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Coacha

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

HK

Harleen K

DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“Another benefit is the ability to customise the platform to reflect your own branding, which helps create a more professional experience for members.“

March 19, 2026

BS

Beth S

Owner Head CoachLeisure, Travel & Tourism, Self-employedUsed the software for: Less than 6 months.

“We would like to create waiting list/interest lists for classes that haven't been launched yet but the system doesn't offer this.“

January 29, 2026

HK

Harleen K

DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“Our members can quickly book sessions through the app, and from our side it’s simple to set up classes, track attendance and manage memberships.“

March 19, 2026

BW

Becky W

DirectorSports, Self-employedUsed the software for: More than 2 years.

“When you write a broadcast, is doesnt save as drafts so you loose it and have to write it again.....“

December 8, 2025

HK

Harleen K

DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“We also find it very useful being able to download tailored reports whenever needed, which helps us track activity and manage the club more efficiently.“

March 19, 2026

RC

Richard C

OperationsSports, 2 - 10 employeesUsed the software for: 1-2 years.

“Mobile recording of attendees at sessions is a bit slow.“

January 28, 2025

SW

Simon W

Club ManagementSports, 11 - 50 employeesUsed the software for: More than 2 years.

“Coacha allows us to communicate effectively with our customers, along with record keeping, integrated payment systems.“

January 22, 2026

CJ

Cathryn J

Communications ManagerIndividual & Family Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“Shop - when exporting the orders you cannot see the detail of the order i.e. what customers ordered so it makes it difficult to use this to help distribution. “

December 15, 2023

## Showing most helpful reviews

Showing 1-25 of 83 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Head Coach  
Sports  
Used the software for: 1-2 years

### "Great for a our club"

May 12, 2023

5.0

Pros

Has all of the features we need to run our sports club, notifications, memberships, events, safeguarding notes and so on, and very easy to use.Customer / development support has always been engaging and actives looks for new features to add.

Cons

Nothing . Just hitting the review character limit.

Alternatives considered

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Playwaze](https://www.capterra.com/p/249594/Playwaze/)[Setmore](https://www.capterra.com/p/122035/SetMore/)[Appointedd](https://www.capterra.com/p/137570/Appointedd/)

Reason for choosing Coacha

Wider variety of useful features available at the pricing tier.

Review Source

Response from MA Design Solutions

May 15, 2023

Many thanks for your review. Glad that the right boxes have been ticked for you!

JC

JAMES C.  
DIRECTOR  
Performing Arts  
Used the software for: Less than 6 months

### "Outstanding platform - A Huge amount of development has been done here - well done!"

October 20, 2025

5.0

Excellent Software, highly effective and would without doubt recommend 100%! Most likely one of the best school/club management platforms around, also being highly competitive on pricing. Introduce a referral scheme guys, I would have no issues recommending! A\*

Pros

The best dance school management software I have come across. The features available continue to impress me - they have thought of everything. They are incredibly open to new feature ideas and suggestions - which I love! This software really is a gamechanger! I have used many different products to run dance schools over the years but this truly brings together class management, class registers, trials, website integration, payments, communications etc. Many dance schools steer away from software as they work in term time only. The software manages voided dates to cater for half terms, holidays etc - great! Parents can login to their own area and see agreements, classes enrolled, documents, report absences etc - again brilliant! A very comprehensive package at a very reasonable price irrespective of your school size. No glitches or issues so far. As some one who has developed large website and online software - I know that there has been a huge amount of investment and development is this - Well done guys!

Cons

When I signed up, I was somewhat uncomfortable with there not being any specific telephone support, particularly for onboarding. It took me a little while to get to grips with platform, and I am still learning, but I will say that there email support is excellent with a very quick response. Having now got used to the setup and support methods, I certainly cannot complain. This concern is no longer an issue as the software works very well with a lot of video tutorials and super fast response to support emails if required, sometimes replied to by one the company \[sensitive content hidden\]

Alternatives considered

[Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/)[Dance Studio Manager](https://www.capterra.com/p/93339/DSM/)[Class Manager](https://www.capterra.com/p/183418/Class-Manager/)

Reason for choosing Coacha

Attractive platform, good subscription option, competitive pricing.

Review Source

CB

Chris B.  
Coaching Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Coacha Review"

December 5, 2024

4.0

Positive and Improving as the system develops.

Pros

Coacha is a cost effective management system capable of managing and billing membership base.

Cons

Connectivity and functionality still being developed as the programme develops.

Alternatives considered

[LoveAdmin](https://www.capterra.com/p/182986/LoveAdmin/)

Reason for choosing Coacha

Costs associated with platform and card billing.

Review Source

Response from MA Design Solutions

January 6, 2025

Thanks for your feedback Chris. We have a huge amount of development on our roadmap for 2025, much of which we have been speaking to you directly about, so more of your requirements will soon be catered for, including being able to set up your own 'user roles' so you can personalise who can see what from within your organisation.

hT

holly T.  
Director  
Sports  
Used the software for: 2+ years

### "Easy to use, Simple and helpful"

June 18, 2025

5.0

Overall i am really happy, i understand it well, I think the app can be a bit difficult for my customers as sometimes they cannot see the full name of a class, so i think that needs some development.

Pros

The customer support is very good and responsive. I like that i can tailor plans as some of my families have different rates.

Cons

I would like to have an absent reporting button where it comes to the coach to mark as authorised or non authorised, and then maybe a feature where it gives a weekly/monthly overviiew of what absences are coming up. The search section also, i wouuld like it to remember your current 'search' so if i'm looking at registers within a certain week, if i click into a register and come back, i have to re-select the search options.

Alternatives considered

[ClassDojo](https://www.capterra.com/p/124446/ClassDojo/)

Reason for choosing Coacha

Ease of use, other systems dont have the things i was after,

Review Source

Response from MA Design Solutions

July 1, 2025

Thanks for your feedback and kind words. We're upgrading the search features to accommodate held searches and also add absence codes to registers. As always, it's feedback like this that really helps Coacha to fit in with our subscribers needs. Thanks again.

RR

Rhiannon R.  
Membership Secretary  
Sports  
Used the software for: Less than 6 months

### "Great membership system"

March 24, 2025

5.0

Really positive, it is working well for us. It's not perfect, nothing ever is but we are very happy.

Pros

Our athletic club (400+ members) was moving over to a new way of collecting fees and we wanted to find a cost-effective solution that would handle annual fees, monthly direct debit subs and one-off payments. We also wanted a platform to handle availability requests and set up registers for coaches. The free trial at the start allowed a few of the committee members to have a play around with it to see if it would work for our club. Setting up everything in Coacha has been relatively easy. Their help guide is extensive but if we have had to ask a question their team is super helpful and replies usually within 24 hours. Our parents and athletes have had no issues signing up using our tailored sign up form All of our coaches have been able to navigate the system including one who prefers pen and paper! It's really easy to see who hasn't paid and the automatic reminders are really helpful. Saves an admin job! A few members accidentally cancelled their direct debit and sending them a new link to set up the direct debit again was really quick. We are using the "Broadcasts" feature to send out our club newsletter which is working well. We wanted to be able to run a specific report in Coacha which wasn't one of the options available. We messaged the team and they have arranged for it to be enabled which is amazing. It's nice to use a system where it's a case of let's see what we can do to help you (and then to get a message to say yes we can help you!) rather than sorry, that's not possible.

Cons

The app is not quite as good as we would like, the desktop version has all of the functionality. If you are expecting the app to be like Spond, it isn't. However Spond did not handle everything we wanted so we went with Coacha instead.

Alternatives considered

[Spond](https://www.capterra.com/p/181253/Spond/)[Heja](https://www.capterra.com/p/232129/Heja/)

Reason for choosing Coacha

It just handled the payment side better than the others. However their apps (especially Spond) is so much better.

Switched from

[membermojo](https://www.capterra.com/p/137608/membermojo/)

It didn't handle the direct debit payments we wanted to set up

Review Source

Response from MA Design Solutions

March 26, 2025

Thanks Rhiannon. We have new Apps on the way, which are a complete rebuild of our current Apps which will also include in App payments making your life even easier!

AS

Aaron S.  
Director  
Sports  
Used the software for: 1-2 years

### "Coacha - your choice for sports club solutions!"

June 29, 2025

5.0

overwhelmingly positive. Customer communications, ease of use and features too help me run my gym effectively.

Pros

Easy to use features with a very supportive team behind the scenes which listen to suggestions and adapt accordingly. It allows me to easily run my gymnastics business, which has given me more time to do coaching rather than admin!

Cons

There isn't particularly anything I don't like about it. I would say that the mobile app could do with a. slight overhaul.

Alternatives considered

[iClassPro](https://www.capterra.com/p/127097/iClassPro/)

Reason for choosing Coacha

At first it was because of the price and features coacha offered.

Review Source

Response from MA Design Solutions

July 1, 2025

The team will be delighted with your very lovely words. Thank you.

EL

Ellise L.  
Director  
Professional Training & Coaching  
Used the software for: 2+ years

### "Easy, on brand, and buys us more time! "

March 14, 2025

5.0

Can’t fault them! If there’s ever a problem, they’re on it right away. And I don’t mean a bot, a real person!! I think we’ve had maybe x2 hiccups in 4 years?

Pros

The branding options and how easy everything is to use for everyone involved,

Cons

The inability for clients to pay for things via the app,

Alternatives considered

[Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/)[DanceBiz](https://www.capterra.com/p/131208/DanceBiz/)[Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/)

Reason for choosing Coacha

Price point and features, I liked that it was brand new,

Review Source

Response from MA Design Solutions

March 19, 2025

Thanks Ellise. We do have in App payments on the way as part of the complete rebuild of our free Apps, and they will avoid hefty fees levied by Apple and Google too. Thanks again for your kind words.

HK

Harleen K.  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent membership management platform for fitness/sports clubs"

March 19, 2026

5.0

Our overall experience with Coacha has been excellent. We have been using the platform since starting our organisation in 2021, and it has supported us throughout our growth. It has helped us run our club in a much more organised and professional way by managing memberships, bookings and communication into one system. Having everything in one place gives us confidence that member activity, attendance and payments are being managed properly. It has allowed us to focus more on delivering great sessions and building our community rather than spending time on manual admin. Over the years we have also appreciated the flexibility of the system, including the ability to customise elements to reflect our branding and download reports when we need insights into how the club is performing. Overall, Coacha has been a reliable and efficient platform that has supported the smooth running and growth of our organisation. We would highly recommend it to other sports clubs, fitness studios and community organisations looking for a professional membership management platform.

Pros

Coacha has been a great platform for managing our members and sessions. As a growing women’s fitness and wellbeing community, it allows us to manage memberships, class bookings, attendance and payments all in one place, which has significantly reduced our admin time. The system is very easy to use for both administrators and members. Our members can quickly book sessions through the app, and from our side it’s simple to set up classes, track attendance and manage memberships. Another benefit is the ability to customise the platform to reflect your own branding, which helps create a more professional experience for members. We also find it very useful being able to download tailored reports whenever needed, which helps us track activity and manage the club more efficiently. It also offers excellent value for money compared to other membership platforms we looked at. Another standout feature is their customer support, responses are always very quick and helpful, which makes a big difference when running a busy club. Overall it’s a reliable and efficient solution for managing a sports or fitness community.

Cons

Honestly, there isn’t anything significant we dislike about the platform. It has worked reliably for us and continues to meet our needs.

Review Source

Response from MA Design Solutions

April 14, 2026

Thankyou for such amazing words Harleen. We're super glad that Coacha has helped you over the years, and we hope it continues to do so for many years to come!

AH

Amy H.  
Director  
Sports  
Used the software for: 2+ years

### "Best platform for cheerleading academy’s "

December 23, 2025

5.0

The team at Coacha are always helpful and quick to resolve any issues, although we have had very few. They are always developing to improve and we love the new additions to the app,

Pros

How user friendly the app is, it’s easy to navigate, lots of options for ways to invoice and get payments from clients, easy to add coaches and staff to view certain elements. Love the store and subscription options, great use of teams and courses, easy to edit and change, great customisation of colours, we just love it! Have no interest in trying anything new as Coacha has it all!

Cons

I would say it’s needs a way for non clients to do one off courses or events but not sign up for an account, so a link to pay and click to agree to t&c photos etc but not be a signed up client. Would love for the phone app for parents to include the store and send reminders for payments as a notification or add messages as a notification. An option to do discount codes when purchasing store or courses would be helpful!

Alternatives considered

[Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/)

Reason for choosing Coacha

Ease of use and layout was easy to navigate

Review Source

SW

Simon W.  
Club Management  
Sports  
Used the software for: 2+ years

### "A system that's flexible to suit your business."

January 22, 2026

5.0

Coacha has been great for our clubs development, allowing for an effective payment system and app for our users.

Pros

Coacha allows us to communicate effectively with our customers, along with record keeping, integrated payment systems. Development team have found resolutions to issues unique to our site and responded quickly to any queries.

Cons

Some users find it difficult when initially using the app interface. Upon log in all programmable sessions appear, when feedback has suggested the majority would ideally like their schedule (or their current bookings) to appear.

Review Source

SG

Sanjeev G.  
Chairman  
Sports  
Used the software for: 1-2 years

### "A brilliant and easy to use solution for Clubs - at a fair price"

April 1, 2022

5.0

Coacha has been a total relief. We were previously using MemberMojo which was extremely complex and required a lot of administration time to get working as we needed. It also had issues with billing and other areas. The team at Coacha have been there for us at every step. We have had the most amazing support - and we have been able to communicate with the co-founders. It is obvious that the whole team at Coacha really care for their customers, and they are willing to discuss enhancements for the whole Coacha community. They really have made me feel that nothing is too much trouble. Their openness and fair dealing are very refreshing in these times. The levels of support offered are the best in the industry. In my other life, I teach technology at the highest levels. I also have worked in technology at the highest levels throughout the world. This is how a product should be designed and launched. The support and the roadmap are great, new features are constantly added, the community has a voice (though there could be more options to formalise this) and overall we are extremely pleased with everything they do. If you run a sports club, this software will make your lives a lot easier - for very little cost.

Pros

Simple to use, easy to onboard, very easy to transfer from other more complex solutions which were not meeting our needs. The Coacha system has allowed us to remain in contact with our members during the pandemic and to ensure that we have been able to provide some services. As we return to normal, the software has ensured that our administration is quick and easy and we can get on with the work required by Club members.

Cons

For less technically able members of the team, this was a small step up. It would be useful if there was a printable guide available for those who are not tech-savvy, or maybe some "How To" videos. Otherwise, the solution has really helped our Club.

Switched from

[membermojo](https://www.capterra.com/p/137608/membermojo/)

MemberMojo caused too many issues with Club administration and did not make it easy to communicate with members. Furthermore, we found too many members were being incorrectly billed.

Review Source

Response from MA Design Solutions

April 6, 2022

Thanks Sanjeev. Made our day to hear such a lovely testimonial :-) We are looking at producing more How To Videos to compliment out written ZenDesk Help guides (https://coachasupport.zendesk.com) so watch this space on that one. We also have a new in App Notification System that means we can keep you updated on the myriad of (free) updates and products additions we push out on a weekly, sometimes even daily, basis. Thanks again Sanjeev.

AA

Arlene A.  
Studio Owner & Admininstrator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Fantastic Software for Dance Schools!"

September 19, 2022

5.0

Monthly subscriptions have been a game changer for our business, far less admin time required compared to previous system and the reports have been really useful. Looking forward to working with the system further to develop our dance school!

Pros

Moved from another software and we were able to import the majority of the information straight in, love the ease of use, membership subscription options and the sign up form which links to all our policies to view and agree before signing up is fantastic! The reports and statistics are very comprehensive and whenever we have had any queries the customer service has been outstanding with fast responses and resolutions. The app is great for our teachers and member alike and we love the system, so much potential and has everything and more than we could want at an amazing price!

Cons

Any issues we have had have all been resolved so have yet to find anything we dislike!

Alternatives considered

[Class Manager](https://www.capterra.com/p/183418/Class-Manager/)

Reason for choosing Coacha

Value for money, straight forward pricing with no hidden costs, had all the functions we required and more!

Review Source

Response from MA Design Solutions

February 17, 2023

Thank you for such a lovely review. Glad the automated payment system has saved you time, effort and also money :-)

AS

Allison S.  
Owner  
Sports  
Used the software for: 6-12 months

### "Easy functions "

August 5, 2024

5.0

Great communication from help service anz easy set up

Pros

The features make running the business smoother, class rolls, payments, athlete forms, skills all in one place

Cons

A few things need to be updated to make it run better, nothing major.

Alternatives considered

[Jackrabbit Gymnastics](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/)

Reason for choosing Coacha

The price point and easy of set up swayed the decision

Review Source

Response from MA Design Solutions

August 8, 2024

Thanks Allison - ping over any recommendations in terms of making this system run better and we can review them for you.

GC

Graeme C.  
Volunteer  
Education Management  
Used the software for: 1-2 years

### "Excellent Product for managing classes and members"

August 3, 2024

5.0

Very good easy to operate and support is attentive when you need them

Pros

All our class bookings and member management are all in one place and easily accessed by all the office bearers and coaches that require access.

Cons

Some times it can be a bit clunky when looking for something and you find it and then it returns to the original search results rather than the filtered results.

Alternatives considered

[Bookwhen](https://www.capterra.com/p/157881/Bookwhen/)

Reason for choosing Coacha

Bookwhen doesn't provide membership management as far as I'm aware

Review Source

Response from MA Design Solutions

August 8, 2024

Thanks Graeme - we are looking at a fix to ensure that filters are maintained to help eliminate any search issues. Thanks for the feedback!

KM

Katie M.  
Director  
Sports  
Used the software for: 6-12 months

### "App review"

March 7, 2025

5.0

Overall this is a fantastic app that has saved us lots of time. Would recommend to any club

Pros

Ease of registers and gathering data from parents. Ease of payments, group/whole team messages.

Cons

Logging staffs hours. Very little to dislike this app

Review Source

Response from MA Design Solutions

March 11, 2025

Thanks Katie, short and concise - we like it! Staff timesheets are available in Coacha and we are reviewing the feature with view to adding further functionality so we'll speak to you directly about your use case and consider you input, as we do with all feature update requests. Thanks for your kind words.

MK

Mike K.  
Head Coach  
Sports  
Used the software for: 2+ years

### "Membership management made easy"

November 11, 2024

5.0

We are not fully utilising all its functions but it is still much better than our previous systems that did the same tasks. Shout out to the support team who are good and have resolved all my queries when I got stuck on something.

Pros

Originally signed up to replace some appointment software used during Covid to book range time so we avoided too many people down the club at the same time. We used the Lite version to start with so we had time to get familiar with it. Then went to the Premium version so we weren't limited on the number of members. As a shooting club we have to comply with some specific legal requirements and Coacha means we can now easily track people through the early process of the Enquirer, Police Approved, Trainee, Applicant stages just by changing the group they belong to. It's also easy to then archive those that decide not to apply for full membership. Also using it for membership management from induction of new members where they can book the induction course that suits them, through their probationary period, and then to full membership and the different grades of membership. Love being able to email/text groups without having to manage multiple email lists via yet another bit of software. All the information is in one place which is great for GDPR compliance. Members can download their own data. Communication through Coacha with juniors is also automatically compliant with NSPCC’s CPSU (child protection in sport unit) guidelines. If you want, you can set it up to reserve individual firing points ( eg 25yd, FP3, 7-8pm) rather than just time (25yd 7-8pm). The level of detail is down to you.

Cons

It's writtten more for team management so you can organise and track teams. It took a little while to set it up but that would be the same for any of the alternatives. We are a small club and one person runs the whole evening. So we have a generic "Duty Officer" that runs all the sessions so we don't have to spend too much time specifying individuals.

Review Source

Response from MA Design Solutions

November 20, 2024

Thanks for the compliments and detail Mike. Glad you now have many bases covered and all under one roof :-)

AS

Anne S.  
Choir Manager  
Music  
Used the software for: Less than 6 months

### "Coacha - New User"

November 11, 2024

5.0

I have only used the system for a month, and was completely new to it, so currentlyg getting use to how it works.

Pros

Navigation around Coacha is easy and intuitive. As a new user coming to the sytem shortly after it's launch at our charity, it has been challenging to get up to speed with how it all works, but the support team have been amazing and the wealth of support documentation including videos and online guides is very impressive.

Cons

Would be nice to download just parts of the members profiles rather than having to export everything. E.g - just download non photo consents.

Review Source

Response from MA Design Solutions

November 20, 2024

You are absolutely right in what you say Anne - any new product like Coacha can seem daunting to get to grips with. Glad the various aspects of our support have been of help to you...as always, feel free to reach out to us any time.

JG

Jillian G.  
Business Manager  
Sports  
Used the software for: 1-2 years

### "Coacha Management System in Lasswade Gymnastics Club"

May 23, 2024

5.0

Easy implementation, streamlined administration, fabulous support, advice and online help. Cost effective solution with great infrastructure and a friendly team. Highly recommended for club management solution.

Pros

Easy to implement, Sleek and professional looking. Streamlines our administration and allows multiple user to access information with clear restrictions on data. Parents register for membership and classes, online registers track attendance and reporting function allows us to track. Recently implemented subscriptions payment and it has been easy so far and I am certain it will reduce admin and make payment chasing much easier. A brilliant product with first class support and online help pages and videos to suit any individuals learning style. Since implementing Coacha the system has been continually developed with new functions added and communicated regularly.

Cons

Honestly have not found anything yet that I do not like. There is a lot to learn when you first setup as the system has may functions but support is available so easily.

Reason for choosing Coacha

Recommended by another Club and went to see the system in action and was impressed with ease of use, professional look and how the system is continually developed and enhanced.

Review Source

Response from MA Design Solutions

May 30, 2024

Thanks Jillian. The team are really glad you're happy and always only too happy to help.

AW

Andrew W.  
Manager  
Sports  
Used the software for: 6-12 months

### "Very pleased"

March 9, 2021

5.0

We have been able to connect more with members and their parents and to reduce the use of paper based administration. Once we have started our 2nd year we expect our membership renewals to be massively easier than the prolonged headaches they were before using the system. The customer support we receive is excellent, friendly, personable and quick to respond. Features continue to be added and this presents us with a favourable experience for our members who likewise benefit as improvements are made.

Pros

This is a very well though out piece of membership management software for clubs. It's extremely quick to use and well presented. It carries out all of the tasks our previous system did and importantly made it easier to communicate with members. The tutorials were helpful and getting started couldn't have been easier.

Cons

We are still adapting our processes to best use the system and find that we must take care with staff who use the system as the access level granted cannot be adjusted as finely as we would like. With some staff being less knowledgeable with technology we don't want staff to make changes by mistake.

Reason for choosing Coacha

Coacha was affordable for us and very importantly had a model that didn't take more of our income as we became more successful. The system also looked pleasing to the eye and appeared to have the momentum of ongoing development behind it.

Review Source

Response from MA Design Solutions

March 12, 2021

Thanks for your review Andrew - I've passed your kind words on to our team. We're so glad that you appreciate the ease of use of Coacha's interface as we've invested lots of energy making the platform as easy to use and get around as possible. We always have, and will always continue, to support all sports in any way we can. Whether that be the regular updates and new feature sets to our flatform (that are completely free!), or simply by chatting through people's processes to help streamline their admin. We do not add to transaction fees (unlike with most of our competitors) as we aim to help keep as much money in our subscribers' pockets as we can. We're glad to see that that you are making savings as you grow and not being charged more.

SM

Steven M.  
Director  
Sports  
Used the software for: I used a free trial

### "Terrific system to help manage our gymnastics club"

June 12, 2020

5.0

Pros

With nearly 60 individual classes every week, the ability to schedule our timetable and accurately allocate our gymnasts has been fantastic. This coupled with the ease we have been able to schedule our direct debits for the payment of club fees is going to make a huge difference to the effort in administering the club business. Until now we have relied on our gymnast's parents paying by standing order or ad-hoc bank transfer and this always involved checking up and chasing outstanding monies. Now we have a simple way to monitor and manage our income stream and the time saved is going to be enormous. The ability to group the gymnasts for more efficient club communications is also a huge benefit and now our gymnasts and parents can login to their own private account to sign up for competitions and extra tuition. It's going to completely do away with the need for forms which need to be printed, handed out then collected and collated. No more searching gym bags for missing or forgotten paperwork and money!!

Cons

As with any new system, the configuration at the start is always a bit of a task. That being said the Coacha team have been on hand, even during the Covid crisis, to help with questions and guide us along so it's hard to pick any real faults.

Reason for choosing Coacha

We liked the fact that the developers were coaches themselves plus the cost of operating Coacha versus other system, especially for a club with a large membership body, is much cheaper that anything else we could find on the market.

Review Source

Response from MA Design Solutions

June 23, 2020

Thanks for your kind words Steven. Everything you've mentioned we have built Coacha to help with. A lot has come from listening to user feedback and we always aim to improve out platform on a monthly, sometimes weekly, basis. Getting to grips with any software always take a little energy but like getting a new phone and getting to grips with it but once you're there you wonder how you ever survived without it We've specially added 'demo data' to help people see Coacha in action before they add their own and a lot of people have said how useful this is.

SA

Sarah A.  
Supporter Engagement Executive  
Sports  
Used the software for: Less than 6 months

### "A must have product for any organisation with members"

July 26, 2021

5.0

Brilliant communication and very quick replies to any query. Lovely people to deal with.

Pros

Allows us to have instant access to member information regarding contact details, medical history and next of kin Allows us to create class groups and add each member to relevant class. Coaches can use the app as a register and check each person in. This allows us to see attendence levels. Setting up a direct debit for members ensures we are on top of our income and can chase up non payment I'd necessary.

Cons

Allow us to have pending members split into categories, ie age group and have the option to have them in date order for offering space when it becomes available. Photographic waiver box for over 18's too as sets them as default don't want Photos.

Reason for choosing Coacha

Having the App function

Review Source

Response from MA Design Solutions

July 27, 2021

Thanks for your review Sarah. Naturally, we're chuffed to bits that you like Coacha's key functionality. That said, we're always keen to look at people's 'Cons' in these reviews and see if we can learn from them. As you know, we've spoken about your suggestions and they're going through our product updates and review process. We'll let you know how your ideas get on and if the make it in to the main product for all Coacha's users to benefit from. Thanks again for the compliments and recommendations

KA

Kevin A.  
Treasurer  
Sports  
Used the software for: Less than 6 months

### "Ganbaru JiuJitsu Academy's review of Coacha."

August 25, 2020

5.0

Management of our class sizes and membership fees has been a huge help. We can easily track who attends class and who has paid via the money management tab. Since Covid19 restrictions have come into place, Coacha has been very beneficial to help keep on top on our class sizes and comply with government guidelines. The contact tracing tab is very useful , allowing us to select a member and have a very clear breakdown of when and who they took a class with in case of any Covid related queries. The support we have received from the Coacha staff has been exceptional. Any query we have is answered promptly with clear instructions and a very friendly manner. Their customer service is absolutely top notch.

Pros

Then main benefits we have found so far are management of class times and schedules , invoicing our members via email , the ability to group members together based on our own defined categories and the contact tracing feature that has just been introduced.

Cons

I would like the ability to deactivate a class. For instance when our timetable changed due to Covid restrictions, we had to delete our current classes to make them not visible to our members whereas a deactivate or hide option would mean we could keep class details stored but hidden for future use if needed.

Review Source

Response from MA Design Solutions

September 30, 2020

Thanks for your kind words Kevin and thanks for your deactivate a class suggestion. This has been added to our roadmap as a future enhancement. We love getting suggestions like these are they help us to help you, and in turn help all of our subscribers. Whilst not every single suggestion makes it in to Coacha (we do get some really bizarre ones to be fair!) they all get serious consideration. Fortunately for us nearly all of our competitors tell you what functionality they think you need and if you don't like it then tough! Keep the ideas coming ;-)

rO

ray O.  
IT Analyst  
Sports  
Used the software for: Less than 6 months

### "Sports Coaching Software"

February 15, 2023

4.0

Overall , a relatively easy process and set up experience. The speed with which we were able to get this implemented for our business was impressive. Our staff and customers took to it quickly and now are fully conversant with its ease of operation.

Pros

The ease of use was the first thing. Secondly, its ability to allow customisation and flexibility. The added value of having 24/7 helpdesk facility was also a major factor in the decision for selecting this software. The site and apps work seamlessly across variety of platforms which is another huge advantage.

Cons

None to think of immediately. The only slight thing , but not major one, is we would have liked little more flexibility around navigation on some hyperlinks, but a relativley minor point.

Reason for choosing Coacha

Could not find anything to match its ease of use and flexibility.

Review Source

Response from MA Design Solutions

February 17, 2023

Thank you Ray. We've spoken off line about navigation on some hyperlinks and will keep you updated on any updates that we make...another example of valuable user feedback helping to shape Coacha, so thanks again!

HD

Hannah D.  
Dance teacher  
Sports  
Used the software for: 6-12 months

### "INCREDIBLE "

July 18, 2024

5.0

I wouldn’t use anything else you can use every feature on it & it’s so easy to work

Pros

If it wasn’t for this app I would be doing hours & hours of admin. So I’m thankful to have found this app,

Cons

Nothing I absolutely love everything about the app

Review Source

Response from MA Design Solutions

July 24, 2024

Well, what more can we say other than 'thanks Hannah!'.

YGS

Yan Gui S.  
Martial Arts coach  
Sports  
Used the software for: Less than 6 months

### "Shaolin Temple Martial Arts and Cultural Centre"

December 15, 2021

5.0

Loving it, and using it to the fullest

Pros

Easy access and user friendly, makes the life of coaches and members much easier, complete members management all in one!

Cons

I have not experienced anything that I don't like yet!

Review Source

Response from MA Design Solutions

December 20, 2021

We're really glad that Coacha has helped you with managing your students and coaches. Thanks for your very kind words.

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