# Page 3 | Coacha Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Coacha the right Membership Management solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166349/Coacha/reviews --- Coacha 4.9 (83) [View alternatives](https://www.capterra.com/p/166349/Coacha/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Coacha ## Showing most helpful reviews Showing 51-75 of 83 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AF Amanda F. Director Sports Used the software for: 2+ years ### "Coacha upgrade !" June 21, 2024 5.0 We have used Coacha for a few years and have just upgraded our membership to the new custom coacha which we are thrilled with so we would definitely recommend this upgrade to anyone considering it. For us we wanted to make use of the athlete skills section and this upgrade allows us to do that. Pros Great immediate support from the Coacha team if there are ever any issues. The system is easy to navigate and works well for our club. Cons Not found much as yet. The only thing I would like to see is on the athlete attendance I would like to be able to see dates missed instead of they attended 3/4 sessions. Review Source Response from MA Design Solutions June 26, 2024 Many thanks for your review Amanda. Really appreciated. Great idea with the dates missed in the reporting, so we'll discuss it at our next product dev meeting and see what the team think to adding it in to our reporting suite of tools. JG Jillian G. Business Manager Sports Used the software for: 1-2 years ### "Coacha Management System in Lasswade Gymnastics Club" May 23, 2024 5.0 Easy implementation, streamlined administration, fabulous support, advice and online help. Cost effective solution with great infrastructure and a friendly team. Highly recommended for club management solution. Pros Easy to implement, Sleek and professional looking. Streamlines our administration and allows multiple user to access information with clear restrictions on data. Parents register for membership and classes, online registers track attendance and reporting function allows us to track. Recently implemented subscriptions payment and it has been easy so far and I am certain it will reduce admin and make payment chasing much easier. A brilliant product with first class support and online help pages and videos to suit any individuals learning style. Since implementing Coacha the system has been continually developed with new functions added and communicated regularly. Cons Honestly have not found anything yet that I do not like. There is a lot to learn when you first setup as the system has may functions but support is available so easily. Reason for choosing Coacha Recommended by another Club and went to see the system in action and was impressed with ease of use, professional look and how the system is continually developed and enhanced. Review Source Response from MA Design Solutions May 30, 2024 Thanks Jillian. The team are really glad you're happy and always only too happy to help. CJ Cathryn J. Communications Manager Individual & Family Services Used the software for: Less than 6 months ### "Review of COACHA for a Community Interest Company offering Events for autistic participants." December 15, 2023 5.0 Very good. Attentive customer service - no matter how "silly" our questions. Ease of use for all our team. Customer friendly app and website. We love that we can have unlimited participants, events etc. We love we can have staff on the database and registers for attendance. Its great to have payments and participant information all in one place. We love the broadcast functionality - this is very useful for both organisation update and marketing and sales emails. We were worried at first about how our participants would react to having to sign up but they have taken it in their stride as and all engaged with the process well. I think this is because its so user friendly. Pros Ease of use and onus on the parents and carers to sign up and update their details. All information about participants in one place. Easy to update and search for information about our users. Ability to customise the sign up form to our requirements. Cons We would love if we could see a sales pipeline in due course. Also events need to be shown in date order. Shop - when exporting the orders you cannot see the detail of the order i.e. what customers ordered so it makes it difficult to use this to help distribution. I have struggled with the code to integrate it with our website. Coacha app doesn't have all the functionality that the website does. Reason for choosing Coacha Clubs4Kids and we did a few other internet searches. COACHA was the only one that suited most of our needs. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) We wanted a more robust and secure system where we could hold all information and take payments. Review Source Response from MA Design Solutions January 15, 2024 There really is no such thing as a 'silly' question in our eyes - you can ask us anything, anytime! With the Store orders, if you head to STATS & REPORTS > CUSTOM REPORTS you'll find a report (Club Store Orders) that will give you all of the details you need. Thanks for a lovely review ;-) BK Becca K. Trustee & Events Coordinator Sports Used the software for: Less than 6 months ### "Highly recommend, great tools for streamlining the whole business process" October 3, 2023 4.0 Overall we have found it is very simple and streamlined our processes so that tasks are much easier to manage and track as a team. Having the functions of tracking all payments coming in is very useful and being able to customise this per athlete in an easier way makes it crucial to us as a team and saves countless hours. Keeping records for our athletes in a GDPR compliant way and allowing renewal of this and user customisation and editing which automatically updates for us is a great feature. Having events and fixtures in the calendar and being able to send updates and newsletters all from the one platform means that we are a more cohesive operation and allows us to do a lot of this without having to spend so much time manually entering details or having to deal with different platforms for everything we need. We would prefer more functionality on the app as this is the primary use for some of our coaches but the benefit of just having everything together is invaluable to us and has saved each of our admins and coaches countless hours already. Pros It is very easy to use for even the most "technophobe" members, it is helpful not to have to do user videos to explain functionality as we have had in the past. The ability to keep records of our athletes including medical details and registers in the same place as we can send payment reminders and keep track of all payments due and events upcoming is what we are most pleased by, rather than having a different process and platform for each task we need. This keeps it in one place and makes it very easy to use cohesively as a team. Cons The app itself has fairly limited options, particularly when customising events and selecting attendees etc. It would be helpful to be able to send more customised emails regarding events and fixtures through that page as well as having the option for coaches to select attendees which are compulsory- for example for competitions etc where attendance is required, we still found it was asking members to select their availability or allowing them to edit this after the fact. Reason for choosing Coacha The combined value of all the functions provided was a key part of our move to Coacha, previously we had various platforms doing each task separately. Being able to store our users details such as medical records, tracking individual payment plans, sending newsletters and reminders and hold a calendar of training sessions, events and fixtures all together is great. Price-wise this suited us as a programme and the ability for each of our coaches and members to customise everything they needed to themselves is a very useful feature. Review Source Response from MA Design Solutions October 11, 2023 Thanks for such a detailed review Becca. We are in the process of rebuilding our Apps from the ground up so that we can add to their functionality quickly and easily as we release new feature sets, which as you know we do almost on a weekly basis sometimes. Apps always play catchup to the main web based App unfortunately, as the App stores (both Google and Apple) have very stringent approval processes and take quite a lot of back and forth with their tech teams. Many thanks. RP Raj P. Coaching Officer Sports Used the software for: 6-12 months ### "Amazing membership management software" February 18, 2021 5.0 CoachA is an amazing product and we would be struggling without it. All our member records are now updated and we are now able to email certain membership groups within the club. We have over 40 juniors on our coaching program who are now setup on a monthly direct debit scheme. The amount of time we are saving on administration is huge. The app on the phone is brilliant as the Coaches now use this for the register and we are able to check membership status on mobile devices/ipad at any time. There is no need to chase for payments as CoachA does it all. Its one of the easiest products to use. Without CoachA our club would not be able to run smoothly. Pros This is a very hard question but to keep it simple all the features are brilliant. We managed to import all our membership database within a few hours. The hardest part was actually figuring out what information we did not want to migrate to CoachA. Our members simply logged in and then reviewed/updated their records. We had also uploaded our Rules and Constitution documents. When users logged in for the first time they were asked to confirm they have read these documents. Other key documents can also be stored. Stripe and GoCardless (2 payment methods) were setup very easily followed by subscriptions plans. Within a few hours we had invoiced all our members. The email functionality and the member groups feature was very easy to use. A history of all emails sent and any bounced email errors are also logged. The Club Sign Up Form was very easy to implement and we have now got rid of our paper membership forms as new prospective members only have to click on a link and then spend a few minutes completing the Sign Up Form. Our membership secretary is extremely happy as he no longer needs to manually enter details into a spreadsheet. Our members have not complained about the new system and new members have said the process to become a member is very easy. The APP is a key feature and very easy to use. Our coaches are using the App as there is a Register feature so that we know who has attended a session. Cons CoachA allows the administrator to add customised fields however at moment unable to set these to to be Read Only (currently user can edit the info stored in these fields), however this is under review. CoachA team are always happy to hear our views and in most cases have already thought about my requests. Switched from [ClubSpark](https://www.capterra.com/p/184024/ClubSpark/) Customer Support was poor, not easy to migrate too and some features were badly designed Review Source Response from MA Design Solutions February 23, 2021 Thanks for your review Raj. The team are rally glad that you are able to run your club easier now that you're making full use of the software and App. We designed it specifically to help people out like yourself. As always, user feedback is welcomed and always discussed and considered. AT Alex T. Program Director Sports Used the software for: I used a free trial ### "Fantastic software for all your administrative needs" March 7, 2023 5.0 Pros The fact that all admin tasks are on one platform - previously we had accounting software, invoicing applications, google documents for storing athlete information and registers. Coacha allows you to fulfill all of your usual administrative tasks in one place and allows athletes/parents to view the information as easily as staff. Cons I have not found a way to invoice only without having to link a payment method. It would be useful if there was a way to set this up but it is not essential and the automatic payment methods save time overall with chasing late payments. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Reason for choosing Coacha Coacha had all elements that we were looking for in one place:Registers for classesApp for parents/athletes to view and edit their informationRecurring payment set upMass communication via email that can be separated by classesBooking system and waiting list options Review Source Response from MA Design Solutions March 9, 2023 Thanks Alex, glad getting everything under one roof has helped you out. We've recently added a B2B Invoicing System to the Coacha Custom Plan which would likely solve the problem you have with having to link a payment method. SG Sanjeev G. Chairman Sports Used the software for: 1-2 years ### "A brilliant and easy to use solution for Clubs - at a fair price" April 1, 2022 5.0 Coacha has been a total relief. We were previously using MemberMojo which was extremely complex and required a lot of administration time to get working as we needed. It also had issues with billing and other areas. The team at Coacha have been there for us at every step. We have had the most amazing support - and we have been able to communicate with the co-founders. It is obvious that the whole team at Coacha really care for their customers, and they are willing to discuss enhancements for the whole Coacha community. They really have made me feel that nothing is too much trouble. Their openness and fair dealing are very refreshing in these times. The levels of support offered are the best in the industry. In my other life, I teach technology at the highest levels. I also have worked in technology at the highest levels throughout the world. This is how a product should be designed and launched. The support and the roadmap are great, new features are constantly added, the community has a voice (though there could be more options to formalise this) and overall we are extremely pleased with everything they do. If you run a sports club, this software will make your lives a lot easier - for very little cost. Pros Simple to use, easy to onboard, very easy to transfer from other more complex solutions which were not meeting our needs. The Coacha system has allowed us to remain in contact with our members during the pandemic and to ensure that we have been able to provide some services. As we return to normal, the software has ensured that our administration is quick and easy and we can get on with the work required by Club members. Cons For less technically able members of the team, this was a small step up. It would be useful if there was a printable guide available for those who are not tech-savvy, or maybe some "How To" videos. Otherwise, the solution has really helped our Club. Switched from [membermojo](https://www.capterra.com/p/137608/membermojo/) MemberMojo caused too many issues with Club administration and did not make it easy to communicate with members. Furthermore, we found too many members were being incorrectly billed. Review Source Response from MA Design Solutions April 6, 2022 Thanks Sanjeev. Made our day to hear such a lovely testimonial :-) We are looking at producing more How To Videos to compliment out written ZenDesk Help guides (https://coachasupport.zendesk.com) so watch this space on that one. We also have a new in App Notification System that means we can keep you updated on the myriad of (free) updates and products additions we push out on a weekly, sometimes even daily, basis. Thanks again Sanjeev. TM Tommy M. Director of Coaching Sports Used the software for: 1-2 years ### "Coacha Membership/Club Management System" October 11, 2021 5.0 Coacha’s develop team are always on hand with help and advice and are constantly looking for ways to improve the platform for users. Pros The software is so easy to use and share between colleagues. Very intuitive features and highly customisable. Makes membership payment reconciliation very efficient saving time and money. Cons What’s not to like? The software is constantly being upgraded with new features. Reason for choosing Coacha Ease of use, value for money, features. Review Source Response from MA Design Solutions October 13, 2021 Thanks Tommy for your kind words. Making life easy for both you and your members, is central to everything we do. AC Amy C. DIRECTOR Sports Used the software for: 6-12 months ### "Fantastic for our cheerleading academy" June 27, 2023 5.0 We have been very impressed and hope to stay with coacha for a long time.! The ease of use, options on the app and also the developments they have planned we know it is going to work well. Pros We love how it is user friendly! the graphic make it easy to navigate and know where to find out information. The team have helped a lot with all questions and suggestions and we can see the efforts made to improve the software will create a great app for our academy. Cons Sometimes the little parts of coacha that are maybe not as clear. However with a quick look on the how to guides it is easy to follow and understand.We would like a ticket option for events. Reason for choosing Coacha Pricing and the user friendly outlook. Review Source VR Verified Reviewer Sports coach Sports Used the software for: 6-12 months ### "Trampoline Coach/club director " December 13, 2023 5.0 Very happy with my overall experience. \[sensitive content hidden\] has been excellent and at the available very quickly when needed. Pros I love that a huge percentage of my admin is taken out of my hands. It is so much easier to keep track of who has/has not paid and allow coacha to send reminder emails which look far more professional than me sending them. Cons I like the majority of Coacha. If I had to choose, I would say that it would be easier if I could change payment plans, without deleing the members payment fees and starting again as this relies on having to chase the member to do this again. Switched from [Udio](https://www.capterra.com/p/231109/UdioSwim/) Udio was very complicated to use, unlike coach and the support is much better with Coacha too. Review Source Response from MA Design Solutions January 12, 2024 Many thanks for your review. We are looking at adding the ability to change payment plans, without deleing the members payment fees which will be rolled out in one of our system updates very soon. Many thanks for the suggestions - keep them coming as we consider them all. Thanks again! VR Verified Reviewer CEO Sports Used the software for: 1-2 years ### "Time saving and safeguarding dream" March 9, 2021 5.0 It solves record keeping and staying GDPR compliant. The record keeping and 'Broadcasting' system work brilliantly, saving precious admin time for the things I want to be doing. Pros Coacha is so easy to use, it cuts down so much admin' and it keeps my mind at rest that there are many layers of safeguarding. The website is so intuitive and well constructed that it really cuts the guess work out of recording attendance, payment requests and reporting. It's all there, there is space for comments and safe gaurding records too a track and trace system! Everything is accessible on the app as well, secure but accessible is a balance Coacha has struck just right. Cons I genuinely struggle to think of negatives, the only thing I can think of is the sign in page on the app is a little 'clunky'. Reason for choosing Coacha The customer service is second to none, they actively seek feedback to improve the experience. Review Source Response from MA Design Solutions March 24, 2021 Thanks for your kind words. Safeguarding is massive for us as well as security. We are constantly working on and updating our Apps as we add more functionality to Coacha. We had know speed issues and have now changed tech to makes things run more smoothly. If ever you experience any app related issues, please in the first instance visit you App Store and download the most recent version of the Coacha App. If niggles still persist, then drop us a line on support@coacha.co.uk Thanks again! AB Anthony B. Membership Secretary Sports Used the software for: Less than 6 months ### "Brilliant easy to use software!!" February 16, 2023 5.0 I started by google searching club membership software and there are lots to choose from. I pretty much made my way down the list and if i didn't get a good first impression with the website i moved on as if the website was a bit clumsy or didn't flow well/ too complicated its safe to assume the software would be the same. Also theres a few American based companies out there but wanted something that related to UK businesses/clubs with UK support. I reached out to Coacha and tried the 14 day free trial and it just worked so well. I signed up and currently in the process of signing up all of our members and really enjoying it so far. Pros When i came across Coacha i was really impressed with the website it was nice and simple but full of information. looking through the features it ticked all the boxes especially linking up with GoCardless and something we never thought of but will hopefully use is the SMS through Textlocal. Another thing that stood out was the safeguarding in sport / GDPR and the efforts you have made to address this. We feel like the parents of the juniors at our club will really appreciate the constant communication through the software and the fact it is going through them and never the child directly. We have our own child welfare officer at the club and along side the software it really shows we are taking this issue seriously. Cons There isn't much to dislike. This is a generic software it may not suit every company / club perfectly and may have some missing features somewhere but for a all in one package it suited us well. Review Source Response from MA Design Solutions February 21, 2023 Glad to see that all the right boxes were ticked for you Anthony. You raise a fair point with suitability for different organisations, and we believe that if an off the shelf system like ours covers 75-80% of your needs, you're doing well. The remaining tasks can usually be achieved with workarounds or tweaks to internal processes (or a combination of these). SM Steven M. Director Sports Used the software for: I used a free trial ### "Terrific system to help manage our gymnastics club" June 12, 2020 5.0 Pros With nearly 60 individual classes every week, the ability to schedule our timetable and accurately allocate our gymnasts has been fantastic. This coupled with the ease we have been able to schedule our direct debits for the payment of club fees is going to make a huge difference to the effort in administering the club business. Until now we have relied on our gymnast's parents paying by standing order or ad-hoc bank transfer and this always involved checking up and chasing outstanding monies. Now we have a simple way to monitor and manage our income stream and the time saved is going to be enormous. The ability to group the gymnasts for more efficient club communications is also a huge benefit and now our gymnasts and parents can login to their own private account to sign up for competitions and extra tuition. It's going to completely do away with the need for forms which need to be printed, handed out then collected and collated. No more searching gym bags for missing or forgotten paperwork and money!! Cons As with any new system, the configuration at the start is always a bit of a task. That being said the Coacha team have been on hand, even during the Covid crisis, to help with questions and guide us along so it's hard to pick any real faults. Reason for choosing Coacha We liked the fact that the developers were coaches themselves plus the cost of operating Coacha versus other system, especially for a club with a large membership body, is much cheaper that anything else we could find on the market. Review Source Response from MA Design Solutions June 23, 2020 Thanks for your kind words Steven. Everything you've mentioned we have built Coacha to help with. A lot has come from listening to user feedback and we always aim to improve out platform on a monthly, sometimes weekly, basis. Getting to grips with any software always take a little energy but like getting a new phone and getting to grips with it but once you're there you wonder how you ever survived without it We've specially added 'demo data' to help people see Coacha in action before they add their own and a lot of people have said how useful this is. MJ Mark J. Chairman Sports Used the software for: I used a free trial ### "Streamlined and efficient" June 10, 2020 5.0 I worked out what our clubs membership fees should equate to over a year and before coacha the club was losing almost half of that money, due to cash going missing or coaches not chasing missing fees. With this software, the management committee can see instantly who is paying, who isn't and then take the relevant action. The money we will manage to reclaim will allow us to further develop our facilities and offer more back to the members. Coacha is a godsend. Pros Where to start? First of all, the ease of use and simplicity of this software means even the non computer savvy user can easily work this software. The sign-up form contains all of the questions you need, and you can add more. The payment system was setup with ease, but we haven't actually taken any payments yet, but just from looking at how the setup works, it's going to be a timesaver for the clubs treasurer. All of my coaches have access to the details they need, and nothing more which keeps it even simpler for them. If you have a club that has membership fees and want to jump into the 21st century, then Coacha is exactly what you need. Cons We have members placed into their respective teams and link the relevant coach to that team. If you don't create a class with that teams members in it, the coach can't see who his members are. It would be nice if once you added a member to a member group, the coach could instantly see that member without having to add them to a class. (Limited coach) Alternatives considered [EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/) Reason for choosing Coacha The costs involved and how much simpler it was to use coacha. Review Source Response from MA Design Solutions June 18, 2020 Thanks for your kind words Mark and your feedback about the immediate visibility of members once added to a group. I've added this on to our next feature upgrade discussion, and it's feedback like this from our users that has helped to shape Coacha to what it is now. Keep 'em coming! CF Clare F. Company Director Sports Used the software for: 2+ years ### "Coacha has saved us so much time and improved our interaction with new and current customers" August 2, 2023 5.0 Since we started using Coacha the system has been upgraded so many time with fantastic new features. The customer service is fantastic and we wouldn't be without the system! Pros Coacha is excellent to store our members information and allow our members to book classes and make payments. The team at coacha are constantly upgrading the system and have excellent customer service and welcome feedback. The systems save us so much admin time each month! Cons For our recreational classes we run block classes and haven't found the best way to set this up. But it's fantastic for our monthly teams and PAYG. Review Source Response from MA Design Solutions August 10, 2023 Hey Clare - glad Coacha is saving you time and working well for you. In terms of block classes, Coacha's 'Courses' section would be perfect for you. We'll contact you with more info. MY Mike Y. Coaching Team Manager Sports Used the software for: Less than 6 months ### "Management of your coaching sessions became much easier and players did find the app easy to use" May 11, 2023 5.0 Highly Recommended and if you really want to expand you definitely need to sign up for this app Pros What I can say this App including the website part was designed by \[sensitive content hidden\] that were themselves running clubs or sports sessions so most of what clubs or coaches need will be part and parcel of that app and you don't have to look further more. Cons Overall the app and website part was flawless just the online club store e.g. club t-shirts order can't be done through the app but through the website only. Review Source Response from MA Design Solutions May 15, 2023 Thanks for your comments Mike. We are completely rebuilding the iOS and Android Apps from the ground up as I type in order to include selling shop items as well as other functionality missing from the Apps at the moment. Quite an epic task, but trust me it will be well worth the wait! LH Laura H. Lead director Sports Used the software for: 1-2 years ### "Fab site! " March 4, 2023 4.0 Fabtastic customer service and is a fab asset to our club. Pros Easy to use, saves me time and stress! It also feels safe storing medical and co tact details. Cons Some information can’t be accessed through the app, so I have to log in to the website. Review Source Response from MA Design Solutions March 7, 2023 Short and sweet - thanks Laura! The Apps have been designed with your members use in mind and with slimmed down functionality to ensure easy and quick operation. We always encourage admins to login through a web browser for a fuller experience with Coacha's dashboards. That all said, we are completely rebuild the Apps from the ground up (as I type) so they will include a lot more functionality. LS Laura S. Owner/Partner Sports Used the software for: Less than 6 months ### "Great support and easy to use system " August 7, 2022 5.0 Very happy so far. Has made administration so much easier than with our previous system (and something that I look forward to rather than dread!) Pros The overall feel of the system is very 'clean', easy to sign onto, navigate and use Cons We haven't found anything specific that we don't like so far (it's early days for us). Perhaps a count of class members on the registers/class description would be helpful and an option to copy multiple people into a group at one time? Reason for choosing Coacha Cost and preferred the look of Coacha Review Source Response from MA Design Solutions August 11, 2022 Constructive feedback Laura, thank you. We'll be discussing your comments during our next product dev meeting. Glad you like the look and feel of Coacha, we've spent a lot of time on making it as user friendly as possible so it seems the hard work has paid dividends. Thanks again. DB Daniel B. Founder/Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Brilliant product for boxing classes" April 17, 2023 5.0 We have solved many issues with Coacha from booking people onto classes to sharing important documents and policies. It actually saves us time and effort!! And all information is stored in one place! Pros We have found Coacha very useful for all of our attendees, the sign up process has been great and having the ability to give the attendees all access to policies such as safeguarding at the point of signing up is really important to us Cons Nothing, we have found it great and simple to use Review Source Response from MA Design Solutions April 19, 2023 Thanks Daniel. Great to hear we're ticking all of the right boxes for you ;-) rO ray O. IT Analyst Sports Used the software for: Less than 6 months ### "Sports Coaching Software" February 15, 2023 4.0 Overall , a relatively easy process and set up experience. The speed with which we were able to get this implemented for our business was impressive. Our staff and customers took to it quickly and now are fully conversant with its ease of operation. Pros The ease of use was the first thing. Secondly, its ability to allow customisation and flexibility. The added value of having 24/7 helpdesk facility was also a major factor in the decision for selecting this software. The site and apps work seamlessly across variety of platforms which is another huge advantage. Cons None to think of immediately. The only slight thing , but not major one, is we would have liked little more flexibility around navigation on some hyperlinks, but a relativley minor point. Reason for choosing Coacha Could not find anything to match its ease of use and flexibility. Review Source Response from MA Design Solutions February 17, 2023 Thank you Ray. We've spoken off line about navigation on some hyperlinks and will keep you updated on any updates that we make...another example of valuable user feedback helping to shape Coacha, so thanks again! BF Bella F. Dance teacher Sports Used the software for: 6-12 months ### "Coacha Review" March 13, 2024 4.0 Very good. We will continue to use it to collect payments. Pros Coacha makes everything so much quicker and easier when it comes to taking subscription payments each month. It also allows me to book children onto private sessions and take payments immediately. Cons Coacha can be a little confusing to begin with. But once you get used to it, it gets a lot easier to manage. Review Source Response from MA Design Solutions March 14, 2024 Thanks Bella. We spend a lot of time designing the user interface so that every experience people with Coacha is as easy as intuitive as possible, but with such power features that can be hard at times! Don't forget you have access to all of our help documentation, plus 24/7 support should you get stuck at all ;-) JM Jess M. Head Coach and Programme Director Sports Used the software for: 6-12 months ### "We love Coacha!" August 7, 2019 5.0 Admin has become so much easier and given me so much of my time back. It’s so much less stressful and everything is all in one place. Their team are absolutely fantastic. If I have a question they will help straight away. The support staff is amazing! Pros It so easy to use! Coacha has made my life SO MUCH easier. Payments, athletes information and registers are there at the click of a button. I love how my coaches can all use the app on their phones too. I’d never go back now! Cons The app isn’t consistent! I often have to use coacha on my web browser instead. Review Source Response from MA Design Solutions August 8, 2019 Hi Jess! Thank you so much for your fantastic review. We love having you on board & really value your feedback. We are planning some updates to the system with V3 of Coacha (and onwards). Hopefully you'll feel you'd like to use the app again then! :) Thanks again and if you need anything, give us a shout! CL Christian L. Club Secretary Sports Used the software for: Less than 6 months ### "Great payment system" July 2, 2020 5.0 Customer service has been great from day 1. Expect our working relationship going forward to be easy and productive. The system is refreshingly intuitive and far simpler than our previous system. The customers prefer it too. Pros How simple it was to see the financials and set up our payment categories. Cons The ability to have a subscription end after a set number of payments. Reason for choosing Coacha Clear, concise system. Switched from [LoveAdmin](https://www.capterra.com/p/182986/LoveAdmin/) Poor system, complicated payment plans. Review Source Response from MA Design Solutions July 20, 2020 Thanks Christian. A big thing for us here at Coacha is to ensure that our interface is as easy to use as possible - both for you and especially for your club members. You are able to set an end date for your payment plans in the Money Dashboard. This would mean that recurring payments would stop after the amount of time you stipulate (eg 4, 6, 10 months etc). We have a lot of people coming to us from LoveAdmin and we have processes in place to help bring your data from their system to ours. Makes it as painless as possible for you and your members. Welcome onboard! VC Vicki C. Coach Sports Used the software for: Less than 6 months ### "Coacha for small clubs" October 4, 2021 4.0 Coacha has improved so much. I used it before when it was quite new but stopped it after a while as I didn't feel it was saving me admin time but the improvement between then and now is enormous! Pros The coacha software makes it easy to manage members details and payments. I haven't used all of the available features yet but it is already making life easier Cons The android app is harder to navigate than just using the usual app through the browser Review Source Response from MA Design Solutions October 6, 2021 Thanks Vicki. We have completely overhauled the Apps now and they're just going through final stages of testing. Nearly all of the additional functionality we've added to the system will now be available through the iOS & Android Apps including the new booking system. They've also had a visual refresh making them really easy for you, your staff and your remembers to use. And, don't forget they are completely free to download and usefor everyone! ML Mike L. General Manager Sports Used the software for: Less than 6 months ### "Sports Club Management " October 27, 2021 5.0 Excellent. Has allowed the club to grow at a rate that would have previously been restricted. Pros Interaction of different areas of the platform. No need to jump back and forth to get information to complete a task it is all available in each area. Payment monitoring is invaluable. Constant updates also undertaken. Cons Not a great deal at the moment. Maybe one or two in the future. Reason for choosing Coacha Fixed rate monthly fee. Switched from [Pitchero](https://www.capterra.com/p/148390/Pitchero/) Cost and more each of use of platform. Review Source Response from MA Design Solutions October 28, 2021 Thanks for the review Mike. Glad your growth has been less restrictive and that you're on top of payments too. We've had a lot of people switch from Pitchero (and LoveAdmin) in favour of a more streamlined, and much more cost effective, experience. 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