# ThrivePass Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ThrivePass Software - reviews, pricing plans, popular comparisons to other Benefits Administration products and more.

Source: https://www.capterra.com/p/166378/ThrivePass

---

# 

 ThrivePass Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ThrivePass

## What is ThrivePass?

A consolidated benefits platform for wellness programming, pre-tax benefits administration & employee rewards and recognition. We focus on increasing employee engagement by providing a single platform for employees to access and utilize their benefits. There is also a low administrative burden for HR managers as they can manage their programs through our portal and have a dedicated account manager.

## What is ThrivePass used for?

[Benefits Administration](https://www.capterra.com/benefits-administration-software/)[Corporate Wellness](https://www.capterra.com/corporate-wellness-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/)

Top alternative

Featured

Overall rating

Based on 112 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

2%

Starting price

$0.55

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for ThrivePass?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://thrivepass.com&name=ThrivePass)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ThrivePass

4.7 (112)

VS.

[4.7 (259)](https://www.capterra.com/p/245822/YuMuuv/reviews/)

Starting Price

$0.55

Flat Rate, Per Month

Starting Price

$1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (112)

Ease Of Use

4.7 (259)

Value For Money

4.8 (84)

Value For Money

4.6 (209)

Customer Service

4.8 (88)

Customer Service

4.6 (220)

## ThrivePass alternatives

Highest Rated

[4.9 (4,847)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (795)](https://www.capterra.com/p/186557/PerkNow/reviews/)

Starting price

$4000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (1,180)](https://www.capterra.com/p/147912/Motivosity/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (5,146)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/166378/ThrivePass/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Benefits Administration

4.5 (13)

46.15% of 13 reviewers that rated this feature as important or highly important

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

Online Benefits Enrollment

4.5 (13)

61.54% of 13 reviewers that rated this feature as important or highly important

Select benefits and provide information needed to participate in a benefit via an online portal

Benefits Dashboard

4.5 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Use a dashboard to view benefits that are selected by employees or offered by employers

Employee Reward Programs

4.8 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

HIPAA Compliant

4.3 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Reporting/Analytics

4.1 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

ThrivePass 16 features

Use a dashboard to view benefits that are selected by employees or offered by employers

Record employee's benefit plans and selections throughout career progression

Manage mandated benefit continuation for employees who no longer work for the company for a limited time period

Digital greeting cards that are sent electronically, usually via email

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

Tools to improve and measure employee satisfaction and involvement

Process of familiarizing new employees with the company, their position, and responsibilities

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

Track employee time off under the family and medical leave act (FMLA)

Compliant with HIPAA, which sets standards for sensitive patient data protection

Set up and manage health savings and flexible spending accounts for your employees

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Select benefits and provide information needed to participate in a benefit via an online portal

Allows employees to praise one another in a social network-like feed visible to the whole organization

View and track pertinent metrics to find patterns and gain insights from data

Get Advice

We can help you find the software with the features you need.

Features

4.6 (112)

4.6

Based on 112 reviews

## Pricing

Value for money

4.8 (84)

Basic

$0.55

Flat Rate,Per Month

Value for money

4.8 (84)

4.8

Based on 84 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (88)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (88)

4.8

Based on 88 reviews

## User reviews

Overall rating

4.7

Based on 112 reviews

Filter by rating

5(89)

4(17)

3(4)

2(0)

1(2)

Mentioned topic

Sorted by most recent

DI

David I.

Principal Software Engineer

Insurance

### "Employee Reward User 2026"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 23, 2026

Still enjoying the service but had a somewhat negative experience trying to resole an update to my existing repeating reimbursement.

Pros

I still enjoy the reward options that are available and have been using it for a repeating golf membership to a players program.

Cons

I was asked to confirm my eligibility for reimbursement and it was very difficult to updated the values of the program and thus require a lot of back and forth email before submitting a support ticket.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Bonnie M.

NP

Hospital & Health Care

### "Valuable benefit"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 19, 2025

It's great to have this resource to encourage and support wellness! It's great value for the money and the reimbursement comes directly through payroll.

Pros

the variety of options to use the benefit means there is something for everyone to improve wellness.

Cons

an app would be beneficial and more user friendly when uploading receipts and requesting reimbursement

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

Steven H.

Supply Chain Director

Information Technology and Services

### "Solid Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2025

Experience has gone relatively well. I like the auto reimbursement feature for my gym membership. When I submit questions, the answers are delivered timely.

Pros

The wide range of things eligible for reimbursement and the ease of the process makes this a great program.

Cons

The amount is limited to only $500, wish it were more. I have many things eligible for reimbursement throughout the year, so $500 only covers about a 1/3.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Leandro M.

Engagement Manager

Information Technology and Services

### "Easy UI - Highly recommended"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 27, 2025

Pros

Easy UI. In all the times that i used the interface i had no issue. I really recommend this application.

Cons

Nothing. Because all the times that i used the interface i had no issue. I really recommend this application.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jonatan B.

Solutions Architect Senior

Computer Software

### "Very easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 27, 2025

Pros

It's very easy to use overall. Browsing the website is straight forward and the forms that need to be filled are clear.

Cons

I don't think I've found anything bad so far. Perhaps only the fact it takes a while to get the reimbursement back, but I'm guessing that's not related to the platform itself.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MW

Myrjorie W.

RN

Hospital & Health Care

### "Great Product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 20, 2025

It was a good experience. I was able to get something I like. Costumer Service is also amazing. They responded to inquiries promptly.

Pros

Great products! I have been looking around thrivepass for other products but most of the items are very much you can find cheaper anywhere.

Cons

Less options. It would be great to have more options for families. Specially with those who have small children. But I understand it is mostly for employees.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WS

Wiktoria S.

Security Architect

Information Technology and Services

### "Very cool service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 20, 2025

I am very happy, it helps me hit my goals at the gym and allows me to move more outside of it without breaking my bank

Pros

Ease of use, speed of service :) lots of options to get, and I get reimbursement very quickly, the team is responsive

Cons

Nothing really, I have nothing to complain about :) I am very happy with this service from my employer

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Ramy M.

MA

Health, Wellness and Fitness

### "Great Help"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 11, 2025

Pros

The system you are using is easy to use and ensures you get your reimbursement back quickly and efficiently.

Cons

Everything was good and easy to use, with no issues at all. Just increase the choices available, please.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ST

Shawna T.

CLINIC BUSINESS REP

Hospital & Health Care

### "Doordash or Health and Wellness???"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

June 9, 2025

Submitting your receipt is kind of a pain to figure out, if you print out instructions first then follow, it makes it easier.

Pros

I like that we get to pick what we want/need. This is the only perk that Allina gives to us that is actually beneficial.

Cons

The options are horrible, especially that it is promoted as a health and wellness gift and that it must be used as such, why is door dash is an option? Literally ppl can order McDonalds and I find that hilarious, but yet we have show and have proof of purchase for other "wellness items". Ordering what you want and doing the refund option is the best, in my opinion. Also random staff get an extra $100. Very unfair.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Matthew H.

Director People Experience Ops

Marketing and Advertising

### "Great Turn Key Option for COBRA and Pre-Tax"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 6, 2025

We have been a client of Thrivepass for over three years and have just renewed for another three years. Our experience with ThrivePass was great from the first interaction with the sales team. We had a great implementation team and have had the same Relationship Manager since we launched in 2022.

Pros

Great customer service. Our Account Manager and Relationship Manager are great and exceptionally responsive when we need assistance.

Cons

I would like a unified platform. There are separate logins for Thrive Wallets, PreTax Accounts, and COBRA Administration.

Switched from

[Apollo](https://www.capterra.com/p/10004213/Apollo/)

[WEX Health](https://www.capterra.com/p/150771/WEX-Health/)

Wanted a single platform and a tool to manage lifestyle wallets in addition to pre-tax accounts.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/166378/ThrivePass/reviews/)

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Popular comparisons

[YuMuuv vs ThrivePass](https://www.capterra.com/compare/166378-245822/ThrivePass-vs-YuMuuv)[Awardco vs ThrivePass](https://www.capterra.com/compare/140428-166378/Awardco-Employee-Performance-vs-ThrivePass)[Achievers vs ThrivePass](https://www.capterra.com/compare/129232-166378/Employee-Success-Platform-vs-ThrivePass)[YuLife vs ThrivePass](https://www.capterra.com/compare/166378-253336/ThrivePass-vs-YuLife)[Nectar vs ThrivePass](https://www.capterra.com/compare/166378-186557/ThrivePass-vs-PerkNow)[Motivosity vs ThrivePass](https://www.capterra.com/compare/147912-166378/Motivosity-vs-ThrivePass)

[Connecteam vs ThrivePass](https://www.capterra.com/compare/153140-166378/Connecteam-vs-ThrivePass)[HiBob vs ThrivePass](https://www.capterra.com/compare/156106-166378/Hibob-vs-ThrivePass)[Factorial vs ThrivePass](https://www.capterra.com/compare/166378-168685/ThrivePass-vs-Factorial-HR-Software)[Employment Hero vs ThrivePass](https://www.capterra.com/compare/144645-166378/Employment-Hero-vs-ThrivePass)[isolved vs ThrivePass](https://www.capterra.com/compare/164417-166378/iSolved-vs-ThrivePass)[UKG Pro vs ThrivePass](https://www.capterra.com/compare/480-166378/UKG-Pro-vs-ThrivePass) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)