# ThrivePass Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ThrivePass Software - reviews, pricing plans, popular comparisons to other Benefits Administration products and more. Source: https://www.capterra.com/p/166378/ThrivePass --- # ThrivePass Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ThrivePass ## What is ThrivePass? A consolidated benefits platform for wellness programming, pre-tax benefits administration & employee rewards and recognition. We focus on increasing employee engagement by providing a single platform for employees to access and utilize their benefits. There is also a low administrative burden for HR managers as they can manage their programs through our portal and have a dedicated account manager. ## What is ThrivePass used for? [Benefits Administration](https://www.capterra.com/benefits-administration-software/)[Corporate Wellness](https://www.capterra.com/corporate-wellness-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 112 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 2% Starting price $0.55 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Benefits Administration / 2025 - Employee Engagement / 2025 - Employee Recognition / 2025 - Human Resources / 2025 Our "Best of" badge program showcases products with the highest ratings... - Corporate Wellness / 2026 - Employee Engagement / 2026 Do you work for ThrivePass?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://thrivepass.com&name=ThrivePass) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ThrivePass 4.7 (112) VS. [4.7 (259)](https://www.capterra.com/p/245822/YuMuuv/reviews/) Starting Price $0.55 Flat Rate, Per Month Starting Price $1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (112) Ease Of Use 4.7 (259) Value For Money 4.8 (84) Value For Money 4.6 (209) Customer Service 4.8 (88) Customer Service 4.6 (220) ## ThrivePass alternatives Highest Rated [4.9 (4,851)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (828)](https://www.capterra.com/p/186557/PerkNow/reviews/) Starting price $4000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (1,182)](https://www.capterra.com/p/147912/Motivosity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/166378/ThrivePass/alternatives/) ## FAQs about ThrivePass Overview ### What problems does ThrivePass solve? ThrivePass solves the friction of managing employee wellness and lifestyle reimbursements by replacing spreadsheets, unclear eligibility rules, and slow manual claim reviews with simple submission, balance tracking, payroll-based reimbursement, and fast support. HR teams, benefits administrators, and employees benefit most when onboarding users, submitting receipts, and resolving claim issues quickly. Answer based on 88 reviews Overview ### Which roles and teams benefit most from ThrivePass? ThrivePass is most used by HR managers, benefits administrators, and people operations teams that manage employee stipends, enrollment, and reimbursement workflows. Finance and accounting leaders rely on it for tracking benefit spending and maintaining compliance, while project managers and administrative staff use it to streamline approvals, coordinate support, and reduce manual benefit administration. Answer based on 112 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is ThrivePass built for? ThrivePass is built for enterprises first, with 50% of reviewers from enterprise companies, and it is most common in Hospital & Health Care at 16%. It also serves midsize and small businesses equally at 25% each, with additional use in computer software and banking, especially for benefits administration. Answer based on 112 reviews Features and Usability ### What are the key features of ThrivePass? ThrivePass offers core benefits administration through a benefits dashboard, online benefits enrollment, and HSA/FSA administration, with differentiators around wellness reimbursements, gym membership reimbursement, and employee reward programs. Reviewers also highlight employee management tasks like onboarding, offboarding, and reporting, plus clear balance tracking and receipt-based claim submission. Answer based on 69 reviews Getting Started and Support ### What training and onboarding options does ThrivePass offer? ThrivePass provides in-person training and documentation to help teams get started. In-person training supports guided setup and direct instruction, while documentation gives written reference material for self-paced review and later use. Getting Started and Support ### What customer support options does ThrivePass offer, and how do users rate the experience? ThrivePass offers chat support. Users generally describe support as easy to reach, quick to respond, and helpful when resolving reimbursement or account issues, with many noting fast follow-up and clear answers. A few mention occasional interface confusion and some inconsistency in gift card processing times, though fixes appear to come quickly. Answer based on 36 reviews Features and Usability ### How well does ThrivePass handle employee management? ThrivePass gives admins practical tools for onboarding, offboarding, employee updates, reporting, and HRIS-related benefit administration. HR and People Ops teams often find it reduces manual work and makes staff management easier. Some organizations still report confusion around marketplace visibility, inconsistent approvals, and employee communication needs. Answer based on 16 reviews Features and Usability ### Is ThrivePass easy to navigate? ThrivePass feels straightforward for many employees, especially when browsing benefits, viewing categories, and submitting forms. Mobile use and clear visuals help day-to-day tasks. Some users still find the marketplace layout confusing, need time to remember where features are, or want fewer clicks to see all available options. Answer based on 13 reviews Bugs and issues ### Does ThrivePass have bugs or technical issues? ThrivePass works reliably for many users, with most describing the platform as easy to use and generally problem free. Some employees mention occasional app glitches, clunky UX, or trouble finding specific details like check-ins. Support appears responsive, and ongoing updates help address issues when they come up. Answer based on 22 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Employee Benefits Administration 4.5 (13) 46.15% of 13 reviewers that rated this feature as important or highly important Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks Online Benefits Enrollment 4.5 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Select benefits and provide information needed to participate in a benefit via an online portal Benefits Dashboard 4.5 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Use a dashboard to view benefits that are selected by employees or offered by employers Employee Reward Programs 4.8 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs HIPAA Compliant 4.3 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Reporting/Analytics 4.1 (8) 37.50% of 8 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data ThrivePass 16 features Use a dashboard to view benefits that are selected by employees or offered by employers Record employee's benefit plans and selections throughout career progression Manage mandated benefit continuation for employees who no longer work for the company for a limited time period Digital greeting cards that are sent electronically, usually via email Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks Tools to improve and measure employee satisfaction and involvement Process of familiarizing new employees with the company, their position, and responsibilities Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs Track employee time off under the family and medical leave act (FMLA) Compliant with HIPAA, which sets standards for sensitive patient data protection Set up and manage health savings and flexible spending accounts for your employees Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Select benefits and provide information needed to participate in a benefit via an online portal Allows employees to praise one another in a social network-like feed visible to the whole organization View and track pertinent metrics to find patterns and gain insights from data Get Advice We can help you find the software with the features you need. Features 4.6 (112) 4.6 Based on 112 reviews ## Pricing Value for money 4.8 (84) Basic $0.55 Flat Rate,Per Month Value for money 4.8 (84) 4.8 Based on 84 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (88) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (88) 4.8 Based on 88 reviews ## User reviews Overall rating 4.7 Based on 112 reviews Filter by rating 5(89) 4(17) 3(4) 2(0) 1(2) Mentioned topic Sorted by most recent DI David I. Principal Software Engineer Insurance ### "Employee Reward User 2026" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2026 Still enjoying the service but had a somewhat negative experience trying to resole an update to my existing repeating reimbursement. Pros I still enjoy the reward options that are available and have been using it for a repeating golf membership to a players program. Cons I was asked to confirm my eligibility for reimbursement and it was very difficult to updated the values of the program and thus require a lot of back and forth email before submitting a support ticket. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Bonnie M. NP Hospital & Health Care ### "Valuable benefit" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2025 It's great to have this resource to encourage and support wellness! It's great value for the money and the reimbursement comes directly through payroll. Pros the variety of options to use the benefit means there is something for everyone to improve wellness. Cons an app would be beneficial and more user friendly when uploading receipts and requesting reimbursement Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Steven H. Supply Chain Director Information Technology and Services ### "Solid Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2025 Experience has gone relatively well. I like the auto reimbursement feature for my gym membership. When I submit questions, the answers are delivered timely. Pros The wide range of things eligible for reimbursement and the ease of the process makes this a great program. Cons The amount is limited to only $500, wish it were more. I have many things eligible for reimbursement throughout the year, so $500 only covers about a 1/3. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Leandro M. Engagement Manager Information Technology and Services ### "Easy UI - Highly recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 27, 2025 Pros Easy UI. In all the times that i used the interface i had no issue. I really recommend this application. Cons Nothing. Because all the times that i used the interface i had no issue. I really recommend this application. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jonatan B. Solutions Architect Senior Computer Software ### "Very easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2025 Pros It's very easy to use overall. Browsing the website is straight forward and the forms that need to be filled are clear. Cons I don't think I've found anything bad so far. Perhaps only the fact it takes a while to get the reimbursement back, but I'm guessing that's not related to the platform itself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Myrjorie W. RN Hospital & Health Care ### "Great Product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 20, 2025 It was a good experience. I was able to get something I like. Costumer Service is also amazing. They responded to inquiries promptly. Pros Great products! I have been looking around thrivepass for other products but most of the items are very much you can find cheaper anywhere. Cons Less options. It would be great to have more options for families. Specially with those who have small children. But I understand it is mostly for employees. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WS Wiktoria S. Security Architect Information Technology and Services ### "Very cool service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 20, 2025 I am very happy, it helps me hit my goals at the gym and allows me to move more outside of it without breaking my bank Pros Ease of use, speed of service :) lots of options to get, and I get reimbursement very quickly, the team is responsive Cons Nothing really, I have nothing to complain about :) I am very happy with this service from my employer Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Ramy M. MA Health, Wellness and Fitness ### "Great Help" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2025 Pros The system you are using is easy to use and ensures you get your reimbursement back quickly and efficiently. Cons Everything was good and easy to use, with no issues at all. Just increase the choices available, please. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Shawna T. CLINIC BUSINESS REP Hospital & Health Care ### "Doordash or Health and Wellness???" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 9, 2025 Submitting your receipt is kind of a pain to figure out, if you print out instructions first then follow, it makes it easier. Pros I like that we get to pick what we want/need. This is the only perk that Allina gives to us that is actually beneficial. Cons The options are horrible, especially that it is promoted as a health and wellness gift and that it must be used as such, why is door dash is an option? Literally ppl can order McDonalds and I find that hilarious, but yet we have show and have proof of purchase for other "wellness items". Ordering what you want and doing the refund option is the best, in my opinion. Also random staff get an extra $100. Very unfair. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Matthew H. Director People Experience Ops Marketing and Advertising ### "Great Turn Key Option for COBRA and Pre-Tax" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2025 We have been a client of Thrivepass for over three years and have just renewed for another three years. Our experience with ThrivePass was great from the first interaction with the sales team. We had a great implementation team and have had the same Relationship Manager since we launched in 2022. Pros Great customer service. Our Account Manager and Relationship Manager are great and exceptionally responsive when we need assistance. Cons I would like a unified platform. There are separate logins for Thrive Wallets, PreTax Accounts, and COBRA Administration. Switched from [Apollo](https://www.capterra.com/p/10004213/Apollo/) [WEX Health](https://www.capterra.com/p/150771/WEX-Health/) Wanted a single platform and a tool to manage lifestyle wallets in addition to pre-tax accounts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/166378/ThrivePass/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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