--- title: "CandyBar Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CandyBar Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/166380/CandyBar/" page_type: "product" language: "en" --- # CandyBar Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CandyBar ## What is CandyBar ? Sell more. Sell more often. Keep customers coming back with CandyBar stamps for every purchase, and a sweet treat for their next visit. Your customers will love being rewarded for every visit. Regulars spend 67% more than new customers. With CandyBar rewards, customers have another reason to come back, season after season. Put down the paper punch cards and glow up. CandyBar is a chic, beautiful customer rewards card that works on their mobile. ## What is CandyBar used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $45 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## CandyBar Overview Updated August 2026 AI summary CandyBar offers small and midsize businesses a cloud-based solution for managing customer loyalty programs. It features CRM, loyalty cards, rewards management, and engagement tracking, while also supporting membership management and customer activity insights. Optional tools like referral tracking, discount and gift card management, and a member portal help businesses tailor loyalty initiatives to their customer base. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CandyBar 4.6 (8) VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $45 Per Feature, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (8) Ease Of Use 4.9 (3,835) Value For Money 4.3 (7) Value For Money 4.9 (3,458) Customer Service 4.9 (7) Customer Service 4.9 (3,518) ## CandyBar alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Smile.io](https://www.capterra.com/p/169446/Smile-io/) [4.9 (67)](https://www.capterra.com/p/169446/Smile-io/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169446/Smile-io/) [View all alternatives](https://www.capterra.com/p/166380/CandyBar/alternatives/) ## FAQs about CandyBar Overview ### What company size and specific industries is CandyBar built for? CandyBar is designed for small to mid-sized brick-and-mortar merchants in consumer-facing industries, especially cafes, quick service restaurants, spas, and salons. It also suits other physical retail businesses that serve customers in person and need a simple way to manage loyalty or rewards programs. Features and Usability ### What are the key features of CandyBar ? CandyBar offers loyalty program and rewards management, along with loyalty cards, gift card management, and referral tracking. It also includes customer database, customer accounts, and customer history for account-based records, plus activity tracking, engagement tracking, feedback management, activity dashboard, and real-time analytics. Getting Started and Support ### What training and onboarding options does CandyBar offer? CandyBar provides documentation and videos to help teams get started. Documentation gives written reference material for setup and feature guidance, while videos offer visual walkthroughs that users can review at their own pace. Getting Started and Support ### What customer support options does CandyBar offer? CandyBar provides email/help desk, FAQ/forum, phone support, and 24/7 live rep assistance. It supports users through both self-service and direct contact options, giving customers multiple ways to get help when needed. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) CandyBar supports **Loyalty Program** and **Rewards Management**, giving businesses a clear way to run repeat-purchase campaigns and manage customer incentives in one place. However, it does not offer **Third-Party Integrations**. Instead, it provides other features that reviewers also value, including **Gift Card Management** (**39%**), **Loyalty Cards** (**34%**), and **Member Portal** (**31%**), helping businesses encourage repeat visits, make rewards easier for customers to access, and keep loyalty activity organized. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Activity Tracking A report showing what actions customers perform Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Customer History Access previous interactions or concerns to maintain customer relationships Discount Management Track products that are for sale at a reduced price or part of coupon promotions CandyBar 14 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Referral Tracking: Log and store the source of contacts/leads - Rewards Management: Strategize and implement rewards for returning customers, employees and other members --- Features 4.4 (8) 4.4 Based on 8 reviews ## Pricing Value for money 4.3 (7) Free Trial Basic $45.00 Per Feature,Per Month Value for money 4.3 (7) 4.3 Based on 7 reviews ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.6 Based on 8 reviews Filter by rating 5(5) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LF Laura F. Content Marketing Specialist Marketing and Advertising ### "Great support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2022 Pros The support team is great! Vino & Jelson helped me to resolve quickly an issue regarding settings of sender and reply email address. Cons The translation from English to Italian of every aspect of communication between the platform and the final user (both friend and referral) is not very quick to implement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Diana M. CDO Financial Services ### "Good" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 November 20, 2020 Pros Customer Service: Good attitude and fast and concise responds from Mardie Cons There's no tutorial at the start when you sign up. There should be a setup call as well wir RC team Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RJ REINALDO J. System Analist Computer Software ### " A robust business card" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2020 Pros Being able to interact with my clients in a happy way makes them always return. Great application that helps me control the flow of my sales. Cons It still needs some improvements, especially in the area of ​​Membership Management and Recommendation Tracking, but it does what it promises Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP sally P. Director Arts and Crafts ### "Excellent loyalty Program " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 13, 2019 Pros Love the easy tracking of customer activity and the performance reports. The customer's love the fact it's easy to operate and eco friendly Cons Some customers feel there is a delay when we are doing stamps but just because they are in a hurry. Not really an issue Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Deborah G. Owner Food & Beverages ### "Best Loyalty Program " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2019 The customer service has been absolutely great with answering questions or concerns at my intial decision making and has been great to work with. Pros Its easy to use and operate and I don't have to have a special dedicated ipad to use. I can use the ipad register and all I have to do is pull it up after ringing out customers and add a phone number. Customers love it to since they don't have to download an app to receive the credits. I went to many loyalty sites and even looked at my current software company that offers the same type program and the cost for all others were way to expensive for a new business or a small business ownership. Cons I would like it to be able to use an email address if a customer doesn't want to use their mobile number, but that isn't a negative since it has only been one customer out of many that mentioned that to us. Alternatives considered [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/) Reasons for choosing CandyBar The price sold me and the fact I didn't have to purchase a separate ipad to use that I could use the same ipad that I was currently use for my register also I have multiple businesses and the discount they offered for a second location was absolutely great. I love that they give you a trial period and once the trial period was up they didn't force you to buy they sent you a reminder and never locked me out so I didn't have to pay until the trial was over. I give them a 10 out of 10 on absolutely everything. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SE Stephanie E. Brand Equity Manager Food & Beverages ### "Candy Bar for a Loyalty Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 25, 2019 Pretty good plus great after sales services by the team behind Candy Bar Pros It’s ease of use and easy for our operations team to understand to use. Cons Needs to have a way to better avoid stamping via human error (or fraudulent transactions). Maybe a POS connection that ties to the Transactopn Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Bea S. Owner Retail ### "CandyBar Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 20, 2019 Integration of customer database among different platforms and outlets. Pros It's very accessible and the customer support is very responsive. Cons Features are still limited but has tons of potential. This tool can help build the brand's customer database and encourage customer loyalty. But customer support makes up for this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kelly C. Business Owner Hospitality ### "Candybar is a super easy loyalty program with good functionality " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 1, 2018 we don't have to print loyalty cards anymore Pros Ease of use, and its design. I like that you can customize some parts of it. I like how it links your devices. Our customers really like it so far too, and sign up has been going ok Cons there needs to be a short cut on the customer facing sign up screen, I hope to speak w them soon and get this sorted for me. sometimes theres a small delay between customer facing & our computer when we are doing stamps, but it really is very user friendly and worth a try. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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