# CandyBar Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CandyBar the right Customer Loyalty solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166380/CandyBar/reviews --- CandyBar 4.6 (8) [View alternatives](https://www.capterra.com/p/166380/CandyBar/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Reviews of CandyBar Ease of use 4.6 Customer Service 4.9 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DG Deborah G. Owner Food & Beverages Used the software for: Less than 6 months ### "Best Loyalty Program " October 19, 2019 5.0 The customer service has been absolutely great with answering questions or concerns at my intial decision making and has been great to work with. Pros Its easy to use and operate and I don't have to have a special dedicated ipad to use. I can use the ipad register and all I have to do is pull it up after ringing out customers and add a phone number. Customers love it to since they don't have to download an app to receive the credits. I went to many loyalty sites and even looked at my current software company that offers the same type program and the cost for all others were way to expensive for a new business or a small business ownership. Cons I would like it to be able to use an email address if a customer doesn't want to use their mobile number, but that isn't a negative since it has only been one customer out of many that mentioned that to us. Alternatives considered [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/) Reason for choosing CandyBar The price sold me and the fact I didn't have to purchase a separate ipad to use that I could use the same ipad that I was currently use for my register also I have multiple businesses and the discount they offered for a second location was absolutely great. I love that they give you a trial period and once the trial period was up they didn't force you to buy they sent you a reminder and never locked me out so I didn't have to pay until the trial was over. I give them a 10 out of 10 on absolutely everything. Review Source KC Kelly C. Business Owner Hospitality Used the software for: 6-12 months ### "Candybar is a super easy loyalty program with good functionality " August 1, 2018 4.0 we don't have to print loyalty cards anymore Pros Ease of use, and its design. I like that you can customize some parts of it. I like how it links your devices. Our customers really like it so far too, and sign up has been going ok Cons there needs to be a short cut on the customer facing sign up screen, I hope to speak w them soon and get this sorted for me. sometimes theres a small delay between customer facing & our computer when we are doing stamps, but it really is very user friendly and worth a try. Review Source DM Diana M. CDO Financial Services Used the software for: I used a free trial ### "Good" November 20, 2020 4.0 Pros Customer Service: Good attitude and fast and concise responds from Mardie Cons There's no tutorial at the start when you sign up. There should be a setup call as well wir RC team Review Source LF Laura F. Content Marketing Specialist Marketing and Advertising Used the software for: I used a free trial ### "Great support!" March 17, 2022 5.0 Pros The support team is great! Vino & Jelson helped me to resolve quickly an issue regarding settings of sender and reply email address. Cons The translation from English to Italian of every aspect of communication between the platform and the final user (both friend and referral) is not very quick to implement. Review Source SE Stephanie E. Brand Equity Manager Food & Beverages Used the software for: Less than 6 months ### "Candy Bar for a Loyalty Program" September 25, 2019 5.0 Pretty good plus great after sales services by the team behind Candy Bar Pros It’s ease of use and easy for our operations team to understand to use. Cons Needs to have a way to better avoid stamping via human error (or fraudulent transactions). Maybe a POS connection that ties to the Transactopn Review Source sP sally P. Director Arts and Crafts Used the software for: 6-12 months ### "Excellent loyalty Program " December 13, 2019 5.0 Pros Love the easy tracking of customer activity and the performance reports. The customer's love the fact it's easy to operate and eco friendly Cons Some customers feel there is a delay when we are doing stamps but just because they are in a hurry. Not really an issue Review Source BS Bea S. Owner Retail Used the software for: Less than 6 months ### "CandyBar Review" February 20, 2019 4.0 Integration of customer database among different platforms and outlets. Pros It's very accessible and the customer support is very responsive. Cons Features are still limited but has tons of potential. This tool can help build the brand's customer database and encourage customer loyalty. But customer support makes up for this. Review Source RJ REINALDO J. System Analist Computer Software Used the software for: Less than 6 months ### " A robust business card" July 22, 2020 5.0 Pros Being able to interact with my clients in a happy way makes them always return. Great application that helps me control the flow of my sales. Cons It still needs some improvements, especially in the area of ​​Membership Management and Recommendation Tracking, but it does what it promises Review Source Similar Products Featured