# Regroup Mass Notification Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Regroup Mass Notification Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more.

Source: https://www.capterra.com/p/166388/Day-to-Day-Notification

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# 

 Regroup Mass Notification Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Regroup Mass Notification

## What is Regroup Mass Notification?

Regroup is the trusted mass communication solution that keeps people safe and informed. Our award-winning platform sends emergency and day-to-day communications to millions each day. With one-tap messaging to multiple channels, Regroup helps you mitigate risk, respond to critical events and enable those in your network to reach out when in need. Regroup’s robust cloud-based platform delivers to email, mobile, text/SMS — even when cellular service is hobbled or power is down.

## What is Regroup Mass Notification used for?

[Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Safety Management](https://www.capterra.com/safety-management-software/)[Incident Management](https://www.capterra.com/incident-management-software/)

Overall rating

Based on 68 user reviews

Reviews sentiment

Positive

88%

Neutral

7%

Negative

4%

Starting price

$500

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Regroup Mass Notification alternatives

Highest Rated

[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (301)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (144)](https://www.capterra.com/p/191777/GoAudits/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Hyper-Reach](https://www.capterra.com/p/245868/Alertcycle/)

[4.7 (33)](https://www.capterra.com/p/245868/Alertcycle/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/245868/Alertcycle/)

[View all alternatives](https://www.capterra.com/p/166388/Day-to-Day-Notification/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mass Notifications

4.8 (12)

91.67% of 12 reviewers that rated this feature as important or highly important

Send messages to multiple recipients at the same time

Real-Time Notifications

4.8 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Contact Management

4.1 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Incident Management

4.6 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Reporting/Analytics

4.2 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Incident Reporting

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Regroup Mass Notification 44 features

Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Scenario-based process that test the validity of business continuity plans and procedures.

Campus Notifications

Manage and track all internal and external communication conducted via calls, email, text, or chat

Record and track all relevant internal and external communications

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Process of preparing for disruptive and unexpected events.

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Plan and implement business continuity measures in case of unforeseen events

Receive and/or send email notifications for urgent updates, requests, or other information

Automatically send mass notifications or alerts for any emergency or crisis

Predefined actions automatically performed on the occurance of specific events

Manage and track all disruptions and incidents

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Send messages to multiple recipients at the same time

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Provide notifications in multiple languages

Track and organize on-call shifts

Process of developing business plans for strategies, actions, and goals.

Trigger clickable pop-up messages

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Reporting of risks associated with specific actions, events, or entities

Track, report on and implement actions pertaining to physical safety at the workplace

Develop potential scenarios to identify risks and opportunities

Send messages via SMS

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Send, receive, and respond to messages

Pinpoint and mitigate risk from third-party vendors and suppliers.

Detect (and block) vulnerabilities and threats in your applications based on vulnerability information

Get Advice

We can help you find the software with the features you need.

Features

4.2 (68)

4.2

Based on 68 reviews

## Pricing

Value for money

4.3 (48)

Basic

$500.00

Flat Rate,Per Month

Value for money

4.3 (48)

4.3

Based on 48 reviews

## Integrations

[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Canvas](https://www.capterra.com/p/127214/CANVAS/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/)[

Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[

Ellucian](https://www.capterra.com/p/135932/Ellucian/)[

PowerSchool Unified Classroom](https://www.capterra.com/p/154882/PowerSchool-Learning/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (57)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (57)

4.3

Based on 57 reviews

## User reviews

Overall rating

4.5

Based on 68 reviews

Filter by rating

5(42)

4(18)

3(5)

2(3)

1(0)

Mentioned topic

Sorted by most recent

Serena F.

Deputy Director

Public Safety

### "Fantastic System & Customer Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 30, 2026

As I stated above, we have had nothing but excellent customer support and there has never been a time that an email, chat, phone call has gone unanswered. Very appreciative of our Account Manager \[sensitive content hidden\], who has made this process so easy and has been patient as we work through each phase at a time.

Pros

Customer service/support! We have had an excellent implementation with our system, with constant, direct contact with our Account Manager. We have been able to establish workflows that are efficient for our various teams using the system. Also, the ease of the use of the system is great and the user experience has been excellent.

Cons

Nothing! No issues with the system. We have multiple departments using the system for various reasons and it has been a very smooth implementation for everyone.

Switched from

[OnSolve Platform](https://www.capterra.com/p/238643/OnSolve-Critical-Communications/)

Needed something more updated and Code Red support was subpar.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BJ

Bobbie Jo A.

Web Administrator

Utilities

### "Giving Vivek Haro kudos!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

1.0

1.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 18, 2024

The BEST & MOST IMPORTANT thing we've had from Regroup is having \[sensitive content hidden\] as our rep!!!! If it weren't for him, his expertise, patience, promptness to respond, and kindness we would not have been able to keep Regroup. It isn't the easiest to navigate at times.

Pros

My favorite is the ability to select areas on the maps for notifications. I like having the ability to contact bulk customers at once about notifications.

Cons

Regroup sorts and selects customers by name and/or address and we do everything according to account number. It's not easy for us to not sort or select by other means.

Alternatives considered

[OnBoard](https://www.capterra.com/p/179015/OnBoard-Board-Portal/)

Reasons for choosing Regroup Mass Notification

Because of the price and also it had mapping.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 28, 2024

Thank you for your positive feedback and for highlighting the support you received from Vivek and our team. We're thrilled to hear that our mapping capabilities and the ability to target specific areas for notifications have been helpful for your needs. We understand your concern about the sorting has already been resolved.

JE

Joseph E.

Business Analyst II

Government Administration

### "Regroup Mass Notification"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 2, 2024

At this time, I would not go with another product.

Pros

Easy to use, configure, great support staff.

Cons

I do not have any issues to complain about.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2024

Thank you for your positive feedback! We’re thrilled to hear that you find Regroup Mass Notification easy to use and configure, and that our support staff has met your expectations. our continued satisfaction is our top priority, and we’re here to support you whenever you need us. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us at support@regroup.com. Thank you for your continued trust in Regroup Mass Notification.

CG

Clint G.

Manager of Facilities

Education Management

### "Post Secondary Facility"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2024

Regoup has been an excellent tool for us. it allows us to connect with the entire campus population through one medium in a timely manner is so important when dealing with any emergency.

Pros

Connecting with the entire campus population through one medium in a timely manner. The integration from our database system that lists our users (Students, Faculty, staff) to regroup is user friendly, You can create different messaging groups so you can customize who messaging goes to.

Cons

It would be great to be able to do an update of users every night without the manual upload. Maybe that exists?

Alternatives considered

[Alertus Unified Mass Notification](https://www.capterra.com/p/176122/Alertus-Desktop-Notification/)

Reasons for choosing Regroup Mass Notification

The wide range of ways Regroup allows you to connect with users (Text, Email, Desktop, Social Channels)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2024

Thank you for your insightful review and for sharing how Regroup has positively impacted your campus communication. We understand your concern about the need for more automated user updates. We do offer integration solutions that can help automate user data synchronization, which might address the manual upload process you mentioned. We’d be happy to explore these options with you and ensure you’re utilizing the most effective setup for your needs. Please feel free to contact us at support@regroup.com to discuss further or to arrange a consultation with your Customer Success Manager. We’re here to support you and make sure you get the most out of Regroup Mass Notification.

MS

Mark S.

Administrator

Public Safety

### "The best out there"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2024

Regroup is a Great product with great support!

Pros

The ease of set up, the functions and ease of use are amazing!

Cons

We started with Regroup within the last year and have not had any major issues yet!

Switched from

[Doodle](https://www.capterra.com/p/142620/Doodle/)

The was a Cost issue and we had function issues

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2024

Thank you for your fantastic review and for highlighting the ease of setup, functionality, and usability of Regroup. We’re thrilled to hear that you’ve had a positive experience since making the switch from Doodle and that our product and support have met your expectations. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at support@regroup.com. We’re here to ensure you continue to have the best experience with Regroup.

AF

Alexander F.

Operations Chief

Government Administration

### "A solid tool for information distribution "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

July 29, 2024

Pros

The platform is straightforward, and building subscriber groups was simple

Cons

It is light on customizability and customer service is slow to respond and rarely has the answer on the first call.

Switched from

[Nixle](https://www.capterra.com/p/185419/Nixle/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2024

We’re glad to hear that you find the platform straightforward and easy to use for building subscriber groups. We understand your concerns regarding customization and the response time of our customer service. We are continuously working to enhance our platform's flexibility and improve our support services. To address these issues, we encourage you to reach out to our Customer Success Manager, who can assist with specific customization needs and provide additional support. Please contact us directly at support@regroup.com for any immediate concerns or to discuss your needs further. Your feedback is invaluable as we strive to improve and ensure you have the best experience with our platform

NH

Nat H.

Church Business Administrator

Religious Institutions

### "Church Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

July 27, 2024

My overall experience has been good. When someone asks me for a recommendation, I mentioned Regroup, however, I also state it is expensive. I believe Regroup can corner the religious community if it could lower its cost or have a Signiant discount for churches.

Pros

The fact that it will take a single message and covert it to an email, text, and landline phone messages. The reports of noting delivery are also excellent.

Cons

The cost. We are now looking for another source. At the time we choose Regroup, it was the only service that met our requirement of communication across all three platforms (email, text, landline). There are not competitors that offer the same place at a lower cost. The base their price on the number of numbers versus the number of contacts.

Switched from

[One Call Now](https://www.capterra.com/p/152597/One-Call-Now/)

At the time their technology lagged behind Regroup. They are now competitive from a feature's perspective, and they have a better cost model, resulting in a lower cost for their services. We are actively looking to switch back to them if our renewal cost remains the same.

Reasons for choosing Regroup Mass Notification

Again, you supported sending a single alerts on all three platforms.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2024

Thank you for your detailed feedback and for highlighting the advantages of Regroup Mass Notification, particularly our ability to send messages across multiple platforms and the effectiveness of our delivery reports. We’re glad to hear that your overall experience has been positive and that you find our service valuable. We understand your concerns about the cost and appreciate your suggestion regarding a potential discount for religious organizations. While we strive to provide comprehensive and competitive services, we also recognize the importance of affordability. We would be happy to discuss any available options or special programs that might suit your needs. If you have any further questions or would like to explore pricing options, please contact us directly at support@regroup.com. Your feedback is invaluable as we work to continually improve our offerings and support.

GB

Gladys B.

Office Manager

Utilities

### "Regroup Mass Notification System"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 24, 2024

Excellent. It is easy to use and what we have questions about we get a timely response from our Customer Success Manager, Jeronimo Balzo, he is excellent to work with.

Pros

I like that I am able to use the "draw on map" feature to select specific areas I need to send notifications too. I like that I have three options on communication with customers, to be able to call, text and email them has proven to be very useful.

Cons

I have no complaints about the system. It works great for what we need it for and even when approached by other companies we remain with Regroup.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2024

Thanks for sharing your positive experience with Regroup. We’re also pleased to know that you’re satisfied with the system and feature's performance and our customer support. Should you have any further questions or need additional support, please don’t hesitate to reach out to us at support@regroup.com. We’re here to ensure you have the best possible experience with our platform.

MB

Michael B.

Emergency Management Coordinator

Government Administration

### "Regroup gives us just what we need"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 19, 2024

We have had an extremely positive experience with Regroup. Besides the software and hardware giving us exactly what we need, the customer service has been top notch. We frequently communicate with out representative. When there is a staffing change they proactively reach out to ensure we know who the new contact is.

Pros

The ability to highly customize contact groups makes the platform extremely versatile. The system is extremely easy to use. Messages can be sent out quickly in emergency situations from a computer, phone, or tablet. Excellent customer service ensures we always have a real person to call if there are issues or questions.

Cons

User management can sometimes be a challenge. Trying to upload large groups through CSV files takes some work to understand. Managing user profiles within groups and within the system as a whole can sometime get confusing as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2024

We truly appreciate your thoughtful feedback and are thrilled to hear that Regroup’s versatility and ease of use are meeting your needs. We acknowledge the challenges in managing user profiles and the complexity of certain features, particularly for new users. To address this, we are continuously working to enhance our onboarding experience and provide more resources for user management.Should you have any further questions or need additional support, please don’t hesitate to reach out to us at support@regroup.com. We’re here to ensure you have the best possible experience with our platform.

DA

David A.

Vice President and CIO

Education Management

### "Regroup Mass Notification System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 19, 2024

SMS messages are delivered quickly and the interface for creating messages is intuitive.

Pros

The interface (and integration with the Active Directory to identify groups) provides intuitive options for our Communications group to easily send notifications for urgent issues.

Cons

It seems our disabled users in the Active Directory are not automatically deleted from Regroup. We consistently have many more users in Regroup than in the AD and must periodically purge users manually.

Switched from

[QuickLaunch SSO](https://www.capterra.com/p/159998/QuickLaunch-SSO/)

To establish near real-time messaging that QuickLaunch lacked. We're also saving on the cost and the interface is comparatively easier to manage.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2024

Thank you for sharing your positive experience with Regroup, especially highlighting the intuitive interface and the integration with Active Directory. We understand that managing users manually can be time-consuming, and we're actively looking into ways to streamline user management, including automated solutions for purging inactive users. Your feedback helps us improve, and we’ll keep you informed as we work on enhancements.Should you have any further questions or need additional support, please don’t hesitate to reach out to us at support@regroup.com. We’re here to ensure you have the best possible experience with our platform.

[View all Reviews](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/)

Popular comparisons

[AlertMedia vs Regroup Mass Notification](https://www.capterra.com/compare/166388-176123/Day-to-Day-Notification-vs-AlertMedia-Mass-Notification) 

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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