# RhinoFit Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RhinoFit the right Membership Management solution for you? Explore 268 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166393/RhinoFit/reviews --- RhinoFit 4 (268) [View alternatives](https://www.capterra.com/p/166393/RhinoFit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of RhinoFit Ease of use 3.9 Customer Service 4.0 ## Pros and Cons in Reviews JF Jerimie F Owner Lead InstructorHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial. “The members really enjoy having a mobile application they can use to view details of the gym.“ May 7, 2025 JF Jerimie F Owner Lead InstructorHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial. “Learning how to setup the memberships w/ discount options is challenging. “ May 7, 2025 SB Shanna B Fitness Center CoordinatorRecreational Facilities and Services, Self-employedUsed the software for: 6-12 months. “We love it and so do our members. And the customer service is top notch!“ April 1, 2026 JB Jason B Head InstructorSports, 2 - 10 employeesUsed the software for: 6-12 months. “The payment processor is a joke and makes you jump through hoops that were designed in the year 2000, even requiring you to go through "PCI training," which is a technology compliance for developers, not for gym owners.“ February 23, 2021 JC John C Commercial Gym OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “We are a 24/7 access Gym so our door access control is extremely important.“ June 29, 2023 NK Nate K OwnerProfessional Training & Coaching, 11 - 50 employeesUsed the software for: 6-12 months. “Their merchant that they partner with our horrible with bad rates and stupid fees that other merchant the accounts don’t have“ May 13, 2021 VL Vitor L engAutomotive, 201 - 500 employeesUsed the software for: I used a free trial. “Very easy to use compared to other softwares.“ November 2, 2023 TM Tyler M OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “That is the biggest complaint is the use of the app makes it very difficult for our members and trainers.“ October 1, 2021 ## Showing most helpful reviews Showing 1-25 of 268 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeff D. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "RhinoFit Review" May 3, 2019 4.0 Pros Very affordable regardless the size of your business. Great customer service! Cons Unable to create and save personalized automated emails. Mobile app needs a lot of work -- buttons too small for those with large fingers, is identical to website. needs to be simplified. Need to have a discount code option at checkout to reduce the workload on the seller. Review Source Response from RhinoFit June 5, 2019 Hello Jeff, Thank you for your feedback! We are pleased to hear that RhinoFit is working for you.Did you know about the Promo codes you can setup and provide for the online store. Let us know if you need help! 1-866-858-0304 Did you know about our Referral Program? If you refer someone to signup with RhinoFit, you get a free month of the software! We even have an automated way to refer: Click on Setup > Referral Program and we provide a link to embed on your website. Thanks! Team RhinoFit JB Jason B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "RhinoFit Review" August 4, 2019 5.0 For all aspects stated above, I am still happy with RhinoFit, but again becoming a little more user friendly with CrossFit gyms needs and wants would benefit both sides. Pros Now that I have everything set-up I believe this software helps my staff and my membership population greatly on a daily basis. We use it for wod posting,on our website,on the app and on a large screen at the gym. We use the app for reserving class times this helps coaches to prepare for class size, we track attendance. We also use this software for all our credit payments. I believe it serves its purpose well Cons I wish the software had a bit more ease of use, and user friendly applications with-in a CrossFit gym setting. Example: I wish my athletes could see a real time daily leader board. this would get my members to use your app more and they would become more invested.Most all of them use another app like Wodify or beyond the Whiteboard, or Triib to keep track of benchmarks, weightlifting maxes and wod tracking. Upgrading this end of you service would keep me around longer. I strongly recommend your software to others, but they also usually ask about the ease of wod tracking and a leaderboard. Alternatives considered [Wodify](https://www.capterra.com/p/159663/Wodify/)[Xplor Triib](https://www.capterra.com/p/152015/TRIIB/) Reason for choosing RhinoFit originally, I just wanted to try something different and something that worked for my size gym. Review Source Response from RhinoFit October 9, 2019 Hello Jason, Thank you for your feedback! We are planning on adding a Leadership board in the near future. We will make sure you are one of the first to know! Again, thank you for your continued support. Team RhinoFIt TN Tyler N. Ownee Professional Training & Coaching Used the software for: Less than 6 months ### "If you were changing entry and membership tracking systems, we recommend RhinoFit" April 2, 2026 5.0 Our overall experience with RhinoFit has been fantastic. Customer service team has always been there and been helpful and most importantly able to answer our questions. Pros The customer service team at RhinoFit is outstanding! We switched over to a new entry system after 20 years of using an older system that we could no longer get access cards for. The RhinoFit software is definitely much more in depth than what we were using before and tracks many more aspects of our new members renewed members cancellations and other metrics that we just simply could not track before with our old system. Cons It was difficult at first to navigate all of the additional options and all the other metrics that RhinoFit tracks. We’re still learning how to use the system because there is just so much there. Alternatives considered [GYM Management System](https://www.capterra.com/p/10001443/GYM-Management-System/) Reason for choosing RhinoFit The features of the software and the pricing Switched from [Securaa](https://www.capterra.com/p/241084/SOAR-Tools/) Unable to purchase the access cards anymore Review Source JB Jason B. Head Instructor Sports Used the software for: 6-12 months ### "Better products for cheaper are out there than this bug-ridden mess." February 23, 2021 1.0 We moved to rhinofit because they were cheap, and it was a huge mistake. They offer no help with setup, and it's convoluted to the point where it seems to want to sell you on paying them to set it up for you. Customer service isn't very helpful. Pros The SMS feature was nice. Technically speaking it has a wide range of features, even if the implementation of those features are poor. Cons UI is confusing and you will constantly make a tiny error that resets an entire action you were performing. There have been almost no feature updates since I joined, and it feels dated and behind the times. The help documentation is useless. I've lost entire emails I've written up because of their UI being so bad. There's no record of the emails you've sent from the system. The reporting functions are way too basic and extremely confusing to use. Memberships are a hot mess - if you want to make a change to a membership, like modifying your pricing, too bad. You need to create a new membership and then go into each of your members and apply the new one, because even if you make a change to one people are already using it doesn't apply to existing memberships. They also don't tell you until you sign up that you have to use their payment processor - you can't use square or stripe or anyone else with reasonable rates. If you don't want to use their PP? They charge you double the cost each month. The payment processor is a joke and makes you jump through hoops that were designed in the year 2000, even requiring you to go through "PCI training," which is a technology compliance for developers, not for gym owners. Finally, if you get sick of rhinofit and want to quit...you learn you're locked into a 3 year agreement with the payment provider, it costs $400 to cancel it, and if you cancel rhinofit but not the PP agreement they'll charge you each month regardless. Alternatives considered [Xplor Triib](https://www.capterra.com/p/152015/TRIIB/)[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[PushPress](https://www.capterra.com/p/172781/PushPress/) Switched from [Xplor Triib](https://www.capterra.com/p/152015/TRIIB/) Rhinofit was cheaper, and I didn't think it was possible to be as bad as triib. I was wrong.1 Review Source SB Shanna B. Fitness Center Coordinator Recreational Facilities and Services Used the software for: 6-12 months ### "Best customer service ever!" April 1, 2026 5.0 Amazing! We love it and so do our members. And the customer service is top notch! (\[sensitive content hidden\] is fantastic!) Pros It is super user friendly and easy to use. We love it & so do our members. The customer service is also outstanding! Cons I really don't have anything I don't like about it. Wish the fees were a bit cheaper for credit card charges. Review Source AD Andre D. boxing coach Health, Wellness and Fitness Used the software for: 6-12 months ### "disappointed " January 28, 2024 1.0 im praying to never meet other companies like rhino!!! could be 2 times in a hell!!!! Pros when you can take photo of your clients, this is the only thing is woking good Cons how they treat you after you sigh the contract!!! Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing RhinoFit i thought could be better than square, but i wasted my time and lots of money, because square is free!!! Review Source WA William A. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Love it" August 9, 2019 5.0 Great software, great features, needs some functionality and streamlining customizations for clients. Pros This system is very functional and scalable. You don't get charged extra for having more members and they have a lot of features built-in. Definitely, recommend them. Cons Some features are limited. Like having to go from page to page to get contact information for people with failed payments. Not a deal-breaker but kind of a headache since going back will refresh your previous page to the beginning. I usually have to create multiple tabs. Alternatives considered [GymMaster](https://www.capterra.com/p/57469/GymMaster/)[EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing RhinoFit Price and Value for features included. Also no scaling charges for extra members. Review Source Response from RhinoFit September 12, 2019 Thank you for your feedback. We are ecstatic to hear that RhinoFit has been a great fit for your business! I will add the request to our feature request list to be able to send an email reminder directly from the failed payment page. Did you know we have a referral program? If you refer us, once the account signs up, you will be given a credit for one month free of RhinoFit! You can even add a referral badge to your website for a referral to click and sign up. We appreciate your support and look forward to a long-standing relationship with you. Sincerely, Team RhinoFit NL Nicolaas L. owner Health, Wellness and Fitness Used the software for: 6-12 months ### "awesome software!" September 13, 2022 5.0 transitioning from Mindbody to Rhinofit was a little difficult but the customer service I got from rhinofit was great. Was never hard at all to get a hold of someone to help you. Pros it is simple to use and has everything and more that you need to start up your gym! Cons nothing really can i can bad about the system... Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[GymMaster](https://www.capterra.com/p/57469/GymMaster/) Reason for choosing RhinoFit Vagaro did not have 24/7 door access control and gymmaster did not meet all my neeeds! Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was way over priced! i got everything and more from rhinofit for a lot less in cost!! Review Source GB Gail B. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy and efficient " August 16, 2019 5.0 Being a small business, I can't be at my club 24/7 but Rhinofit can. Having the ability to not be onsite and still do business is an added plus I was not expecting for the cost. Rhinofit is cost effective and delivers what it promises. Pros Rhinofit is easy to set-up and use on the first day. It has excellent features which help you understand the flow of your daily club usage that help you boost attendance during slow times. You can set to send group or individual emails. I am ready to integrate the door system that will let clients in. Cons I haven't found anything I do not like about Rhinofit. Reason for choosing RhinoFit Rhinofit had a better price and more features that Club Ready did not offer. Switched from [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) At the time Trainerize was offering PayPal as a card services option. When PayPal changed its platform it no longer was a good fit for my business. Review Source Response from RhinoFit September 12, 2019 Hello Gail, Thank you for your feedback. We are ecstatic to hear that RhinoFit has been a great fit for your business! Did you know we have a referral program? If you refer us, once the account signs up, you will be given a credit for one month free of RhinoFit! You can even add a referral badge to your website for a referral to click and sign up. We appreciate your support and look forward to a long-standing relationship with you. Sincerely, Team RhinoFit JF Jerimie F. Owner Lead Instructor Health, Wellness and Fitness Used the software for: I used a free trial ### "Best in Class Hands Down" May 7, 2025 5.0 Overall, this is one of the best programs I have used to date. I am gaining more members about to move to a full paid access account. I hope we can then move to sell gear and possibly set up a website. Pros The membership pages are awesome. They have enjoyed interacting with it. The members really enjoy having a mobile application they can use to view details of the gym. Cons Learning how to setup the memberships w/ discount options is challenging. I have to set up each membership one by one. I wish we had a membership contract as well members could sign that could customize their fee, months joining, and pay date listed on the contract. Review Source TA Tyler A. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "So happy I have the RhinoFit Team behind me! " March 6, 2025 5.0 Pros Communication with tech team is fantastic. \[sensitive content hidden\] really make it easy & they always are releasing updates! Cons Would prefer a slightly better layout for PT sessions vs class biased - but this is minimal & I work around it. Benefits highly outweigh this Review Source TM Tyler M. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Retrofit Athletics True Review" October 1, 2021 4.0 I like the overall experience. Rhinofit staff has really helped with tech support when I have called with questions so that is much appreciated. I just think there are some small technical aspects that could be adjusted to make this software a rockstar in the fitness industry. Pros I like that the software keeps tracking simple. I do think it would be nice to customize the website integrations better along with adding better membership plans via Training vs Memberships. Cons The APP. That is the biggest complaint is the use of the app makes it very difficult for our members and trainers. Load times take far to long to make it a useful tool to get incoming members and change schedules. Reason for choosing RhinoFit I chose RhinoFit for the pricing and some of the features that were incorporated into the product. Review Source DS Den S. CEO Consumer Services Used the software for: Less than 6 months ### "Run away, one of the worst mistakes we made and terrible support" August 26, 2016 2.0 Thought we were getting a nice backend here and it was nothing but alot of promise and no ability to deliver. From start charged us for a setup fee but never did it, then software is very buggy, adding symbols and digits on imported csv file formated in the way they suggest, They know it but do not address issue until its a mess. From there all down hill, payment information was lost many times, and they blamed the customer event thought we are able to show emails confirming account setup. These guys hear about pointing fingers at the customer instead of fixing issues. Calendars do not sync for you need to open up multiple to see what your gym doing, Trainers, group classes should all be able to see each other, App crashes as does web, and many clients unable to login, but again it was said by them our fault. even though Itunes and Play app stores report all the same issues we are seeing, and their 2.0 is a nice looking version that is just that , it is loaded with issues, so don't be sold on this . If Travis the original owner see this and how it was handled he would be highly disappointed. This really is Da Bomb as in bad Pros Not really anything Cons The list of issues is long , all I can say its not worth the trouble. CC data dumps, lost client data, uses some foreign country as default, imports get corrupted, clients side login unresponsive, calendars do not sync, they have bad support and little to no orientation, plus no support on set up , or in our situation they took the money didn't do the job we had to set all up after paying them. The interface on client side looks , feels and acts low tech and looks bad Review Source Response from RhinoFit December 16, 2016 Unfortunately, there were some issues between RhinoFit and this customer that we attempted to resolve to no avail. An orientation is recommended for every customer and it was declined in this case. We did have to correct some of the account setup that was causing some issues. We do take responsibility for the features that were not working properly. We also upgraded since this client to RhinoFit 2.0 and have not had the issues described here. We have an import feature and the CSV file has to be correctly formatted. As for payments and information being lost, we are monitored and audited to be both NACHA and PCI compliant. In this case, there were a lot of communication issues and everything the client had issues with were resolved. In fact, we gave this client a 100% refund for all payments made to us. JL Joan L. Owner/Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Happy with RhinoFit!" September 21, 2021 5.0 The customer service has been great! I usually communicate via email. They answer my question and at times check in with me and/or offer discuss via phone. Pros This is the first product (gym management) system I've used. I'm happy with it. It has features I have not used YET. Important to me is the customer service - I can reach someone and/or they respond to an email which they do with in the day or early the next day and that is greatly appreciated. Cons Wish there was an easier way to load workouts. The manual could use some work. I like to be able to find my answer in a manual before I reach out to someone. Reason for choosing RhinoFit It seemed to be on a smaller more personable scale. I am a smaller gym so it was a good fit. I know another gym that uses RhinoFit so I was able to ask about their experience. And, I have not used RhinoFit to its potential - there are a lot of features I have not used or put into place YET. Review Source YB Yvette B. Used the software for: ### "Poor customer service" March 11, 2017 2.0 My experience with RhinoFit has not been pleasant. It started with not receiving attention on matters that I was facing. I would send emails and not receive responses. Email has always been the best form of communication for me but with RhinoFit service it was better to call to get a response. This made it very difficult for me since I work 8am - 5 pm mountain time and couldn't contact you all by phone after 3 pm my time. At times I would be told something would be taken care of but would have to follow up after not hearing back. Most recently I changed merchant services and it has been a nightmare. I was getting the run around and had to continuously follow up to find out the status of a very critical issue. I was told different every time I called. Actually, today I spoke to the manager who was to send me a form and once again I didn't receive anything. After mentioning that I was considering cancelling you would think there would have been a little more effort on customer service and it only got worst. Another thing, this survey would pop up every single time I logged in and that is pretty annoying. I would recommend changing that. I will let you know I am very passive and rarely complain but dealing with this most recent issue I have faced had really been a hassle and has left me very unhappy with your service. I wouldn't consider recommending your company to anyone. I hope someone that has an impact to make decisions and a difference reads this for the sake of your business. Review Source Response from RhinoFit March 21, 2017 Hello Yvette, I deeply regret and apologize that the situation made you feel that way. I am also surprised because I personally spent hours that week assisting with you switching to Bluepay. While we are integrated with BluePay, it is not a common processor for us. Unfortunately, when BluePay changed their integration requirements they did not notify us. I spent several hours on the phone trying to get your issue resolved, but it was out of our control and I was not given the correct information without escalating the issue myself and waiting for a response. In response to you cancelling, I offered you special pricing and offered to help with your issues, had I known what other issues you were facing, I would have certainly helped to resolve them. LB Fitness was happy with RhinoFit for 3 years and we regret that you are switching. Thank you for your feedback. Please let me know if you need any further assistance. Elizabeth Toon Team RhinoFit BJ Bianca J. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Getting there!" December 13, 2016 3.0 There are a few glitches, but it seems like you guys are working it out over time. I think it is much easier to use than other software from our end. I'd like to see some different reports available. For example, I'd like to see who has signed up for courses over the last 72 hours other than through new bills because my manager normally processes those. I'd like to be able to see which teachers are drawing the largest numbers of students or bringing in the most money. (I'd really like to see how much money each teacher pulls in per month.) My clients have complained that the user-interface on their side is not as user-friendly as they'd like and apparently on iPhones the schedule does not adapt to the window size. But overall I am happy with the purchase and will continue to use your service. It has been reliable in terms of the financial transactions and the staff has been friendly and helpful. Thanks! Pros It is fairly intuitive to use from the management end, it is priced appropriately, and I like the customer support. Cons There are a few glitches that need to be worked out. The reports need a little work. Review Source Response from RhinoFit December 14, 2016 Hey there Bianca! We appreciate the feedback and your loyalty as a customer! To address some issues: We have a report that shows "Attendance by class, time and day" this will let you measure the popularity/frequency of the instructors. We are planning on adding a Commission/Performance report for Staff members as well. We are also working on getting more reports developed and continuously improving RhinoFIt! For the class drop-ins, you should be using "Sign in Member" if the person is already in the database. When you start typing the name, it will search right away. Then, they will be recorded as attending the class just like you wish. Adding a drop-in is only for people that are not currently members or not currently in your database. If you have any other questions, or want to go over any other requests, please feel free to give us a call at 1-866-858-0304 or email customerservice@rhinofit.ca. Thanks! Elizabeth T. Team RhinoFit VR Verified Reviewer Clinical Sexologist Health, Wellness and Fitness Used the software for: Less than 6 months ### "This is perfect" December 29, 2022 5.0 My onboarding was seamless! They took my database of courses, workshops and events and my current membership database and created my master piece of a user friendly database. Pros While not a gym, this software is perfect for my membership driven business. From sending renewal notices to announcements, this makes communicating to my mass seamless and time saving. Cons I have not used it long enough to have any issues with the system. Reason for choosing RhinoFit The ability for the software to match my needs was amazing. I had no idea that I would actually find something that would help me manage my membership on and off site! Review Source VR Verified Reviewer Assistant General Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Client manager for smaller/private clubs/studios." December 7, 2018 3.0 It's a great starter client manager for smaller businesses. As an industry expert and a large club operator I found a few (simple) bugs when signing in prospects into our kiosk, lag in reporting, and false check in errors. Pros Mobile adapting- from cloud to phone abilities. The pricing is decent for what you can manage. Customer service reps are well versed but a bit slow to respond on critical issues. Cons A bit of a lag switching from screen to screen also reporting is quite slow to email. Kiosk reporting is tedious and a multi-step process. Calendar is only available on a monthly view, an option would be the weekly or daily view. Review Source AB Annette B. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Has been pretty good. If there is a problem, the answer is usually 1 phone call away." June 29, 2017 4.0 It allowed us to get information about clients onto a data base. This gave us a way to track their attendance. Would love to see an area where we could track weigh and measures, as this is a gym and it is a service that we offer. Members like to see their progress. Pros I like that I can enter information easily and that we can enter a payment profile. I like the numerous reports that are available and also that I can send out emails to the membership. I especially like that I can tailor who I send the emails out to, that it does not have to always be sent to everyone. Cons I dislike that if I start an email to the membership and have to leave the window, that I cannot save what I have already accomplished. I do not like that the sign in kiosk is more than a 1 step process. I do not like that I do not have a 'sidebar' window on my screen that shows all my signed in members as they sign in. Review Source Response from RhinoFit July 3, 2017 Thank you for taking the time to review our software and for the positive feedback about our customer service, easy payment processing, and reports. We also appreciate your feedback on how we could improve our software. Your feedback has been passed along to our development team, software updates are released every quarter. There are some settings that you may find useful within the software that may solve some of the issues you are having with your sign in kiosk as well as measurement/weight tracking. There are some automated sign in kiosk settings that may be adjusted for quicker check-in, and there are adjustments in "custom fields" as well as "assessment set up" that may be a solution for tracking measurements/weight. Please contact us at 866-858-0304 if you would like us to walk you through these options. KJ Kathryn J. Owner/Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Not easy to use" July 31, 2019 3.0 A drop in students can not sign into a class. HOw does a person who comes across our classes want to sign in. and pay when they show up? Pros displaying classes. Signing in students. keeping track of people passes Cons Price. Can't see past passes that a person bought once it expires Reason for choosing RhinoFit price Review Source Response from RhinoFit August 1, 2019 Hello Kathryn, Thank you for your feedback. We have different options for Drop-Ins or Trial members that want to come in and just attend one class. If you would like them to just sign up to try a class, then you would have a trial membership that allows for one class and has no cost. Once the memberships expire, they go on the list of "Past Memberships". Any pertinent information is automatically added in the "Notes" section. Please let us know if you have any other questions on how the software works. We always answer the phone by the 3rd ring, Monday through Friday - 8:30 to 5:00 pm EST. Thanks! Team RhinoFit VR Verified Reviewer Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "Superb Gym Software" November 27, 2018 5.0 super responsible customer service reps Pros Easy to use platform and the price is just amazing. They also recently added Door access entry which allows my business to run on its own. Cons I wish they could include a POS together with this software. This would allow me to just pay for one software fee than to pay for another software just to charge pos Review Source TB Teresa B. Gym owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great product!" March 22, 2019 4.0 The support staff is excellent. Every time I call for help I never get put on hold. The software is easy to use. And the cost is great! Pros It’s easy to use and it has a lot of great features. The dashboard is laid out neatly. Each member has a dashboard that’s easy to understand. Cons Going back to recharge those who have a failed charged is confusing. The kiosk doesn’t give me an accepted sign when people pay for drop ins. I would like to know for sure if a payment went through Review Source Response from RhinoFit March 25, 2019 Thanks for your review of RhinoFit Teresa! We're happy to hear you're having a great experience with us. CS Carissa S. Owner Recreational Facilities and Services Used the software for: 6-12 months ### "Generally satisfied but needs some work" December 9, 2021 4.0 Generally satisfied. The customer service is good, but they are unavailable on the weekends, which has been problematic. The credit card charges are not timely, which has cost us money every month. The software is pretty easy to use overall. We could not get the app to work correctly so clients can scan in when they enter, so we are unable to track attendance by members. Pros Easy to use, dashboard self explanatory, not too busy Cons Customer credit cards are not immediately approved. Sometimes it appears cards have been approved, and then two days later they decline. This has caused us to lose quite a bit of money Reason for choosing RhinoFit value/cost Review Source TM Tontaleya M. Ceo Health, Wellness and Fitness Used the software for: 2+ years ### "Good could be great " September 17, 2018 4.0 Pros Easy to use App integration It helps us manage relatively well Cons I wish there was a feature to block off classes if they are not scheduled by a certain time. I wish this app was integrated with Zapier for integration. It would be much eAsier for me to manage. I wish that members where automatically active rather than having to go and change them from prospects to active this is really time consuming Review Source Response from RhinoFit November 6, 2018 Hey Tontaleya, thanks for your review of RhinoFit! We're happy to hear the software helps manage your studio. We recently updated a feature that allows you to block off classes within a certain time frame. If you have any questions on how to access this, feel free to give us a call at 866-858-0304, thanks! MC Matthew C. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Some good some not so" May 3, 2019 3.0 It’s a mixed bag. I like that most everything is on the site but the calendar Integration into ICal or other calendar apps makes me rethink some things. The support is fine, though sometimes when a person has time to do the processing and website additions or edits, the support is not available. (24 hour help) Pros The pricing is good. Website is concise but sometimes not clear. Easy to check people into class. Cons Not able to integrate into other calendar applications, and didn’t seem like they were wanting to integrate that at any time in the near future. The process of financials are labor intensive. Lots of steps. The steps to accept credit cards was arduous. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing RhinoFit The price Review Source Response from RhinoFit May 14, 2019 Hello Matthew, Thank you for taking your time for this review. We may have integrations in the future with more mobile friendly Calendar Apps. I will make sure our developers know that you have requested this upgrade. We will keep you updated. Thanks! Team RhinoFit Similar Products Featured