--- title: "ECAT Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ECAT Software - reviews, pricing plans, popular comparisons to other Inspection products and more." source_url: "https://www.capterra.com/p/166411/ECAT/" page_type: "product" language: "en" --- # ECAT Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ECAT ## What is ECAT ? ECATs intelligent audit management software enables organisations, who have significant auditing needs, to easily conduct deep, accurate, frequent audits. Enabling them to cut costs, improve compliance, strengthen operations and gain competitive edge. "Our purpose is to make it easy and feasible for organisations, using mobile technology, to get an instant, accurate and complete picture of the state or status of anything so that they can embrace intelligence in their processes. ## What is ECAT used for? [EHS Management](https://www.capterra.com/ehs-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[Audit](https://www.capterra.com/audit-software/) Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $40 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ECAT ?[Manage this product listing](https://www.g2.com/products/ecat-electronic-compliance-audit-tools/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ECAT 4.8 (26) VS. [4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting Price $40 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (26) Ease Of Use 4.7 (351) Value For Money 4.9 (23) Value For Money 4.7 (301) Customer Service 5.0 (26) Customer Service 4.7 (292) ## ECAT alternatives Highest Rated [4.9 (71)](https://www.capterra.com/p/153199/Qualityze-EQMS-Suite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (84)](https://www.capterra.com/p/150242/Gensuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.8 (130)](https://www.capterra.com/p/152559/NovaraFlex/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Mitti (by SafetyCulture)](https://www.capterra.com/p/141080/iAuditor/) [4.6 (355)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141080/iAuditor/) ## FAQs about ECAT Overview ### Which roles and teams benefit most from ECAT ? ECAT is most used by inspectors, project managers, and quality, safety, and operations leaders who need structured audits, compliance tracking, and corrective action management. Account and client service teams use it to document service standards, while analysts, auditors, and directors rely on reporting to monitor performance, risks, and continuous improvement. Answer based on 26 reviews Overview ### What company size and specific industries is ECAT built for? ECAT targets organizations in transport and logistics, facilities management, retail, manufacturing, aviation, construction, healthcare, food manufacturing, security patrols, education, restaurants, and hospitality. The vendor description does not specify company size, so it appears suited to businesses across different sizes within these sectors. Features and Usability ### What are the key features of ECAT ? ECAT offers audit management, audit planning, audit trails, and security auditing for oversight of compliance activities. It also includes risk assessment, risk management, corrective and preventive actions (CAPA), inspection management, issue management, and workflow management, plus customizable reports, dashboards, alerts/notifications, mobile access, and offline access. Getting Started and Support ### What training and onboarding options does ECAT offer? ECAT provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, and documentation offers written reference material for self-paced review and setup guidance. Answer based on 4 reviews Getting Started and Support ### What customer support options does ECAT offer? ECAT offers Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as knowledgeable and responsive, with fast replies and helpful guidance. One drawback noted is the lack of an inbuilt help desk, but overall support is seen as dependable. Answer based on 4 reviews Ease of use ### How easy is ECAT to use? ECAT keeps audits and inspections simple for most teams with an intuitive mobile app, flexible forms, and low training needs. Hospital staff, field auditors, and compliance teams often find setup and daily use straightforward, though some users mention initial configuration, exact data extraction, and quick record lookup can take extra effort. Answer based on 13 reviews ## Features AI summary Based on 951 Inspection reviews Capterra data shows that buyers of EHS Management software rank the following features as their top priorities: - **Compliance Tracking** (**59%** of reviewers rated this feature as critical) - **Incident Management** (**51%**) - **Compliance Management** (**46%**) ECAT includes **Compliance Management**, but it does not offer **Compliance Tracking** or **Incident Management**. Instead, it provides other highly rated capabilities, including **Risk Management** (**45%**) and **Corrective and Preventive Actions (CAPA)** (**44%**). These features help businesses identify potential issues, address root causes, and maintain safer, more consistent operations, giving teams better control over compliance-related processes. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Audit Planning Create a targeted plan, schedule resources, and determine long-term goals for the audit process Audit Trail A record of all activities within the system, including user access, changes made, etc. Commercial Properties Designed to serve commercial properties ECAT 27 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Commercial Properties: Designed to serve commercial properties - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Industrial Safety Management: Create, document, and monitor safety policies and procedures in industrial plants and factories - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Occupational Health Management: Manage cases of on-the-job injuries and related remedies - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Task Management: Create, manage and track all task activities and progression - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (26) 4.7 Based on 26 reviews ## Pricing Value for money 4.9 (23) Free Trial Basic $40.00 Per Month Value for money 4.9 (23) 4.9 Based on 23 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (26) 5.0 Based on 26 reviews ## User reviews Overall rating 4.8 Based on 26 reviews Filter by rating 5(21) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Accounting assistant Consumer Goods ### "Audit help" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 September 9, 2019 Pros It helps maintains efficient working papers. Easily accessible and convenient to use. Cons I like using it, no cons. I did not have any issues using it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GD Garrett D. District Inspector Architecture & Planning ### "ECAT review" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 18, 2019 Pros ease of use on site simple to input data Cons difficulty extracting the 'EXACT' info I need Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH John H. Regional Architect Architecture & Planning ### "Ecat review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2019 Getting up to date detailed survey information on our existing building stock and getting overall estimates to maintain same. Pros Ease of use, ability to print costings to excel sheets and being able to view numbers of buildings surveyed. Cons Not being able to re enter and update completed tasks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Richard S. Group Manager Facilities Services ### "Noonan ECAT user" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 14, 2019 One system that can be used to answer a wide variety of our client's needs. Very attentive support function who have assisted in adapting the system to accommodate new requirements. Pros The basic system is easily adaptable to multiple uses. Can be used as a compliance tool as well as monitoring standards. Cons Reports don't download conveniently into Excel. Reports with wider detail of information about audit results which could be filtered and manipulated in Excel would be more helpful than the limited range of reports available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 11, 2019 Hi Richard, thank you for your review. As you know over the years of using ECAT, we put a lot of emphasis in supporting our clients and using our knowledge to come up with solutions which work for them, so I am delighted to hear of your positive experiences. As you will also know we are consistently looking for areas to improve which is why users are now able to export reports into a Word document as well as PDF and Excel. However, we do understand that some of our reports are not the most \`excel friendly¿ but we do hope that users are able to access the desired information through our other range of reports. Happy to reach out and discuss this further. Thank you again for your kind words. LD Larry D. District Inspector Construction ### "Ecat Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 14, 2019 Overall my experience of Ecat is good. Useful app for identifying upcoming maintenance for buildings. Pros Ease of use and not having to be online to complete a survey, only have to be online to submit. Cons I carried out maintenance surveys on building with Ecat and sometimes the same observation might appear in a number of locations in a building but you can only enter one observation under a given heading and one photo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 11, 2019 Hi Larry, firstly we would like to thank for you putting some time aside to write a review on ECAT. It is very appreciated. It¿s great to see you are finding using the ECAT off-line beneficially while out on the road (and sometimes in the middle of a field) where there is no internet connection. Regarding your issue of not being able to capture more observations, we would be happy to arrange a quick call to show you how to do this. We have also heard several users requiring the use of more photos which is why we will soon be expanding this to 3 photos per observation. I hope this will be of benefit to you. Thanks again for your feedback and I hope we can build upon the good ground we covered in 2018! AS Andrej S. Client Services Manager Consumer Services ### "Great, professional software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 11, 2019 Good, professional tool to support day to day work Pros Easy access from anywhere where you have an internet/mobile data access. Cons No access/delays where low mobile coverage Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 11, 2019 Hi Andrej, thank you for sharing your experience with us. While you have only been using it for a short period of time, I hope you have seen the time saving advantages of the system. While the app can be used with no internet connection, it does require one when submitting an audit to connect to the cloud. As soon as it does this it will update the app with any changes, as well as displaying your results instantly on the Dashboard. However, if you find that you have a poor connection when trying to submit, the audit will be safely stored on the device until you find a better connection. Thank you reviewing ECAT and if you have any further questions, please do not hesitate to contact us. AN Anonymous User Regional Sales Manager for Scotland and Northern Ireland Facilities Services ### "Standard of performance audit tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2019 Pros Ease of use Visibility of reporting Quick turnaround on amendments Cons nothing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Michele H. Contract Manager Facilities Services ### "ECAT Audit System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2019 Excellent. Very good customer service, very prompt in replying to queries. Pros Very easy to use, customer friendly, reporting very good Cons Can be difficult to set up initially with the different entities etc Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Joe M. Projects Facilities Services ### "Client bespoke set up" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2019 The ECAT team were able to modify a complicated paper system on site and convert into a seamless custom digital system Pros The ease of use on the mobile app, speed of updates and reports Cons Haven't had any issues that would deter me from using the ECAT software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KE Katalin E. Area Manager Facilities Services ### "Ecat usage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2019 I am solving cleaning problems with Ecat. Receiving the audit reports quickly I can solve the issues almost immediately. Pros This software is fast and easy to use. I can control issues with the pie charts which could give us information what area needs to be improved. Cons Compare to any other audit software I find Ecat very good I don't have any problem with it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/166411/ECAT/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.