Electronic Compliance Audit Tools

ECAT


5 / 5
25 reviews

Who Uses This Software?

Transport/logistics, Facilities Management (FM), Retail, Manufacturing, Aviation, Construction, Healthcare (Hospitals), Food Manufacturing, Security Patrols, Education, Restaurants and Hospitality.


Average Ratings

25 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Electronic Compliance Audit Tools
  • www.ecat-group.com
  • Founded 2011
  • Ireland

About ECAT

ECATs intelligent audit management software enables organisations, who have significant auditing needs, to easily conduct deep, accurate, frequent audits. Enabling them to cut costs, improve compliance, strengthen operations and gain competitive edge. "Our purpose is to make it easy and feasible for organisations, using mobile technology, to get an instant, accurate and complete picture of the state or status of anything so that they can embrace intelligence in their processes.


ECAT Features

  • Alerts/Notifications
  • Asset Tracking
  • Audit Planning
  • Compliance Management
  • Dashboard
  • Forms Management
  • Issue Management
  • Mobile Access
  • Risk Assessment
  • Task Management
  • Workflow Management
  • Audit Management
  • Corrective / Preventive Actions
  • Environmental Management
  • Environmental Risk Assessment
  • Forms Management
  • Incident Management
  • Industrial Safety Management
  • Injury Reporting
  • Inspection Management
  • MSDS
  • Occupational Health Management
  • OSHA Recordkeeping
  • Safety Risk Assessment
  • Training Management
  • Waste Management

ECAT Reviews Recently Reviewed!


Noonan ECAT user

Jan 14, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The basic system is easily adaptable to multiple uses. Can be used as a compliance tool as well as monitoring standards.

Cons: Reports don't download conveniently into Excel. Reports with wider detail of information about audit results which could be filtered and manipulated in Excel would be more helpful than the limited range of reports available.

Overall: One system that can be used to answer a wide variety of our client's needs. Very attentive support function who have assisted in adapting the system to accommodate new requirements.

Vendor Response

by Electronic Compliance Audit Tools on February 11, 2019

Hi Richard, thank you for your review. As you know over the years of using ECAT, we put a lot of emphasis in supporting our clients and using our knowledge to come up with solutions which work for them, so I am delighted to hear of your positive experiences. As you will also know we are consistently looking for areas to improve which is why users are now able to export reports into a Word document as well as PDF and Excel. However, we do understand that some of our reports are not the most `excel friendly¿ but we do hope that users are able to access the desired information through our other range of reports. Happy to reach out and discuss this further.
Thank you again for your kind words.

Uncomplicated, convenient and delivers results!

Sep 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The convenience of a web based app that works on multiple devices across various operating systems. Ease of use for the end user, which means on-site training isn't required. Ability to personalize the system to cater for very specific contractual needs. Fast response rate provided by customer support team.

Cons: Overall the reporting suite is very good, but due to the complexity of our contracts, we required extensive reporting capabilities. This is,t necessarily a negative as we have been able to work together with the team to build suitable reports.

Overall: Cost savings and time savings. Centrally as mobilisation costs are low, unit based savings from convenient auditing and fast reporting.

Ecat Review

Jan 14, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and not having to be online to complete a survey, only have to be online to submit.

Cons: I carried out maintenance surveys on building with Ecat and sometimes the same observation might appear in a number of locations in a building but you can only enter one observation under a given heading and one photo.

Overall: Overall my experience of Ecat is good. Useful app for identifying upcoming maintenance for buildings.

Vendor Response

by Electronic Compliance Audit Tools on February 11, 2019

Hi Larry, firstly we would like to thank for you putting some time aside to write a review on ECAT. It is very appreciated. It¿s great to see you are finding using the ECAT off-line beneficially while out on the road (and sometimes in the middle of a field) where there is no internet connection.

Regarding your issue of not being able to capture more observations, we would be happy to arrange a quick call to show you how to do this. We have also heard several users requiring the use of more photos which is why we will soon be expanding this to 3 photos per observation. I hope this will be of benefit to you.
Thanks again for your feedback and I hope we can build upon the good ground we covered in 2018!

Fast, effective and to the point. The ECAT team understood what we needed and delivered in days

Sep 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very intuitive and simple to use. No real training required for the users. Easy and accurate configuration capabilities. Handles our most complex audits down to our simplest check lists. The support turnaround time is spectacular.

Cons: Could do with one or two more modules although I am told they are in the pipeline. Not as strong on templates

Overall: Information access, efficiency, instant information distribution, Altitude reporting, Trending analytics, root cause identification, trace-ability,

Very personable product with a user friendly functionality

Sep 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Doing the job on the go and not having to complete paperwork and submission. Data archived and readily available and excellent customer service

Cons: Really good software and very bespoke and suited to our business needs, we have not had any issues to report other than some enhancements that were work in progress

Overall: No more completing reports on paper and the archiving of data online was very benefical

A great team to deal with offering an excellent product.

Sep 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ECAT offer a user friendly app that works across mobile platforms. The system is very easy to configure and deploy.

Cons: We found that the scheduling did not fully satisfy the most complex examples we come across, however ECAT worked very closely with us to quickly address these needs.

Overall: ECAT provides excellent flexibility in audit development and rapid deployment of a user-friendly system

A fantastic tool that is easy to access and use. Support from the ECAT team when required fantastic

Sep 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of access for users is brilliant and can be used anywhere within our business.

ECAT support is fantastic and the team is always on hand to help develop more for our business needs.

It's a paperless system with full auditing trail which is important and is leading to some productivity benefits.

Cons: Would like to see more Templates add but to be fair the ECAT team are supporting our business in developing such

Overall: A simple to use productive product that provides full auditing trails without the need for paperwork.

Client bespoke set up

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use on the mobile app, speed of updates and reports

Cons: Haven't had any issues that would deter me from using the ECAT software

Overall: The ECAT team were able to modify a complicated paper system on site and convert into a seamless custom digital system

The software and the team are both excellent.

Sep 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Audits are easy to perform and easily customized. The dashboard provides an easy over view of audits performed.

Cons: Not much, perhaps how the reports appear when downloaded to Excel (takes extra steps to data mine due to merged rows/columns.)

Testimonial

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The layout and format is very user friendly and provides not only written documented evidence but also picture evidence that identifies appropriate and inappropriate performance that is used for training purposes within the hospital for key stakeholders ie Nursing , Health Care Assistants and cleaning staff.

Cons: There is nothing to dislike about the software.

Overall: Beaumont Hospital have been using Ecat since 2013

Since commencment using the platform created by Ecat for the Hygiene Services within Beaumont the developers have created a bespoke auditing system to suit the requirements of the end users.

Fantastic support and a great product!

Sep 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for first time users but with a very sophisticated and capable back end that allows for excellent analytical results

Overall: Compliance control of established processes

I conduct daily quality wall & GMP audits daily/weekly.

Sep 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is quick & easy to use. There is alot to choose from in the drop down menus. It is very efficient, it gets rid of the use of paperwork.

Cons: Because we always have new products it needs regular updating. Not really and ecat issue more from our side.

Overall: It gets rid of paperwork and is more efficient.

All software should work as well as this!

Sep 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Bulk Upload tool is a dream. I could get entire site live in a matter of minutes once I had collected the site data. The mobile app needs no training so the roll out was effortless. The support team really know their stuff and we had a customer success manager assigned to us that really got to know how we work.

Cons: ECAT is not big on Templates but, you can set up any audit you want once you have it yourself. Doesn't have an inbuilt help desk.

Overall: All my heath & safety, hygiene, fire checks and much more in the one place. No more chasing paper and people around the office. Ease of access to my compliance reports and the ability to forward them as needed.

Very good experience with ECAT for safety auditing of operations.

Sep 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are key areas of safety compliance I need to check routinely as I visit an operation. This product allows me to quickly evaluate the level of compliance and communicate my findings. It's easy to use on a mobile device, and we can adjust the audit forms quickly as we identify additional needs, or operational changes. Quick, simple method to document a compliance review.

Cons: We are still exploring the capabilities of this product but have yet to find an issue that could not be resolved.

Overall: Quick, easy, flexible tool to help me do my job!

The customer support team rivals no other. Always quick to help and answer questions.

Sep 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The app is reliable and easy to use. The app offers the ability to have conditional questions that make complex situations easy to manage when creating a checklist.

Cons: The ability to organize metrics can be a challenge. The team is always willing to help though to improve the product.

EXCELLENT EXPERIENCE

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As an Account Manager of a very challenging account we had to set, train and implement up and running a few audit specifications in a very short period of time. Within a week we had all correctly set up and was smoothly running and everyone was experiencing a professional pride of a high quality software on had for delivering even better results.

All the clients from the account requested a direct access in order to brief the ultimate receiver of the services professionally and in real time.

Cons: no issues detected overall through the whole process

Ecat is an easy to use piece of software perfect for completing audits on external sites.

Sep 08, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use for the Auditor, easy to explain, easy to set up.

Cons: No search box to quickly search for one site audit. This makes life difficult when quickly trying to look something up.

Ecat review

Jan 14, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, ability to print costings to excel sheets and being able to view numbers of buildings surveyed.

Cons: Not being able to re enter and update completed tasks.

Overall: Getting up to date detailed survey information on our existing building stock and getting overall estimates to maintain same.

Ecat usage

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is fast and easy to use.

I can control issues with the pie charts which could give us information what area needs to be improved.

Cons: Compare to any other audit software I find Ecat very good I don't have any problem with it.

Overall: I am solving cleaning problems with Ecat. Receiving the audit reports quickly I can solve the issues almost immediately.

Great support and end user capabilities

Sep 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software makes it easy for the end user to conduct audits/reviews in the mobile apps as well as the desktop application.

Excellent set up and operational support from all of the team

Sep 11, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Was able to customise the software according to the needs of individual operational requirements. Enables the measurement of consistent operational standards with an instant clear feedback mechanism.

Cons: Need to consider the nature of the information and Dashboard in order to ensure the data is easily readable on portable devices "in the field".

Overall: It introduced an operations mechanic for the first time enabling area/ regional management to monitor operational standards and consistency remotely.

ECAT Audit System

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, customer friendly, reporting very good

Cons: Can be difficult to set up initially with the different entities etc

Overall: Excellent. Very good customer service, very prompt in replying to queries.

Standard of performance audit tool

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Visibility of reporting

Quick turnaround on amendments

Cons: nothing

Great, professional software

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy access from anywhere where you have an internet/mobile data access.

Cons: No access/delays where low mobile coverage

Overall: Good, professional tool to support day to day work

Vendor Response

by Electronic Compliance Audit Tools on February 11, 2019

Hi Andrej, thank you for sharing your experience with us. While you have only been using it for a short period of time, I hope you have seen the time saving advantages of the system. While the app can be used with no internet connection, it does require one when submitting an audit to connect to the cloud. As soon as it does this it will update the app with any changes, as well as displaying your results instantly on the Dashboard. However, if you find that you have a poor connection when trying to submit, the audit will be safely stored on the device until you find a better connection.

Thank you reviewing ECAT and if you have any further questions, please do not hesitate to contact us.

ECAT review

Jan 18, 2019
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: ease of use on site

simple to input data

Cons: difficulty extracting the 'EXACT' info I need