ECAT

5 / 5 14 reviews

Who Uses This Software?

Transport/logistics, Facilities Management (FM) Healthcare (Hospitals) Food Manufacturing, Security Patrols, Education, Restaurants and Hospitality


Average Ratings

14 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $40.00/month/user
  • Pricing Details
    Setup Cost: $10,000 including on boarding & training.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Electronic Compliance Audit Tools
  • www.ecat-group.com
  • Founded 2011
  • Ireland

About ECAT

ECATs intelligent audit management software enables organisations, who have significant auditing needs, to easily conduct deep, accurate, frequent audits. Enabling them to cut costs, improve compliance, strengthen operations and gain competitive edge. "Our purpose is to make it easy and feasible for organisations, using mobile technology, to get an instant, accurate and complete picture of the state or status of anything so that they can embrace intelligence in their processes.


ECAT Features

  • Compliance Management
  • Dashboard
  • Exceptions Management
  • Internal Controls Management
  • Issue Management
  • Multi-Year Planning
  • Risk Assessment

ECAT Reviews Recently Reviewed!

The customer support team rivals no other. Always quick to help and answer questions.

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The app is reliable and easy to use. The app offers the ability to have conditional questions that make complex situations easy to manage when creating a checklist.

Cons: The ability to organize metrics can be a challenge. The team is always willing to help though to improve the product.

The software and the team are both excellent.

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Audits are easy to perform and easily customized. The dashboard provides an easy over view of audits performed.

Cons: Not much, perhaps how the reports appear when downloaded to Excel (takes extra steps to data mine due to merged rows/columns.)

Very good experience with ECAT for safety auditing of operations.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are key areas of safety compliance I need to check routinely as I visit an operation. This product allows me to quickly evaluate the level of compliance and communicate my findings. It's easy to use on a mobile device, and we can adjust the audit forms quickly as we identify additional needs, or operational changes. Quick, simple method to document a compliance review.

Cons: We are still exploring the capabilities of this product but have yet to find an issue that could not be resolved.

Overall: Quick, easy, flexible tool to help me do my job!

A great team to deal with offering an excellent product.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ECAT offer a user friendly app that works across mobile platforms. The system is very easy to configure and deploy.

Cons: We found that the scheduling did not fully satisfy the most complex examples we come across, however ECAT worked very closely with us to quickly address these needs.

Overall: ECAT provides excellent flexibility in audit development and rapid deployment of a user-friendly system

I conduct daily quality wall & GMP audits daily/weekly.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is quick & easy to use. There is alot to choose from in the drop down menus. It is very efficient, it gets rid of the use of paperwork.

Cons: Because we always have new products it needs regular updating. Not really and ecat issue more from our side.

Overall: It gets rid of paperwork and is more efficient.

Great support and end user capabilities

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software makes it easy for the end user to conduct audits/reviews in the mobile apps as well as the desktop application.

Uncomplicated, convenient and delivers results!

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The convenience of a web based app that works on multiple devices across various operating systems. Ease of use for the end user, which means on-site training isn't required. Ability to personalize the system to cater for very specific contractual needs. Fast response rate provided by customer support team.

Cons: Overall the reporting suite is very good, but due to the complexity of our contracts, we required extensive reporting capabilities. This is,t necessarily a negative as we have been able to work together with the team to build suitable reports.

Overall: Cost savings and time savings. Centrally as mobilisation costs are low, unit based savings from convenient auditing and fast reporting.

Very personable product with a user friendly functionality

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Doing the job on the go and not having to complete paperwork and submission. Data archived and readily available and excellent customer service

Cons: Really good software and very bespoke and suited to our business needs, we have not had any issues to report other than some enhancements that were work in progress

Overall: No more completing reports on paper and the archiving of data online was very benefical

Excellent set up and operational support from all of the team

Sep 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Was able to customise the software according to the needs of individual operational requirements. Enables the measurement of consistent operational standards with an instant clear feedback mechanism.

Cons: Need to consider the nature of the information and Dashboard in order to ensure the data is easily readable on portable devices "in the field".

Overall: It introduced an operations mechanic for the first time enabling area/ regional management to monitor operational standards and consistency remotely.

A fantastic tool that is easy to access and use. Support from the ECAT team when required fantastic

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of access for users is brilliant and can be used anywhere within our business.

ECAT support is fantastic and the team is always on hand to help develop more for our business needs.

It's a paperless system with full auditing trail which is important and is leading to some productivity benefits.

Cons: Would like to see more Templates add but to be fair the ECAT team are supporting our business in developing such

Overall: A simple to use productive product that provides full auditing trails without the need for paperwork.

All software should work as well as this!

Sep 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Bulk Upload tool is a dream. I could get entire site live in a matter of minutes once I had collected the site data. The mobile app needs no training so the roll out was effortless. The support team really know their stuff and we had a customer success manager assigned to us that really got to know how we work.

Cons: ECAT is not big on Templates but, you can set up any audit you want once you have it yourself. Doesn't have an inbuilt help desk.

Overall: All my heath & safety, hygiene, fire checks and much more in the one place. No more chasing paper and people around the office. Ease of access to my compliance reports and the ability to forward them as needed.

Ecat is an easy to use piece of software perfect for completing audits on external sites.

Sep 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use for the Auditor, easy to explain, easy to set up.

Cons: No search box to quickly search for one site audit. This makes life difficult when quickly trying to look something up.

Fantastic support and a great product!

Sep 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for first time users but with a very sophisticated and capable back end that allows for excellent analytical results

Overall: Compliance control of established processes

Fast, effective and to the point. The ECAT team understood what we needed and delivered in days

Sep 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very intuitive and simple to use. No real training required for the users. Easy and accurate configuration capabilities. Handles our most complex audits down to our simplest check lists. The support turnaround time is spectacular.

Cons: Could do with one or two more modules although I am told they are in the pipeline. Not as strong on templates

Overall: Information access, efficiency, instant information distribution, Altitude reporting, Trending analytics, root cause identification, trace-ability,