# Best ChatBot Alternatives 2026 | Capterra

> Looking for alternatives to ChatBot? Find out how ChatBot stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/166420/ChatBot/alternatives

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# Alternatives to ChatBot

[4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/166420/ChatBot/)

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## Top ChatBot Alternatives

ChatBot

* * *

Starting from:

$50/Per Month

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/)

Ease of Use

4.7

Customer Service

4.5

Features

4.6

Value for Money

4.5

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$8.75/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (24103)](https://www.capterra.com/p/135003/Slack/reviews/)

Ease of Use

4.6

Customer Service

4.4

Features

4.6

Value for Money

4.5

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (1133)](https://www.capterra.com/p/134347/Intercom/reviews/)

Ease of Use

4.4

Customer Service

4.3

Features

4.4

Value for Money

4.0

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All ChatBot Alternatives

At a Glance

Top Alternatives for ChatBot

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Slack](#product_964a02e4-2901-4992-aea5-a6d200b696d4)
-   [Intercom](#product_f9409c84-4f61-4fde-af2d-a6d200b49f49)
-   [Text](#product_ced4ecd6-e1a5-45f3-9298-ae50ea0dc7ac)
-   [Birdeye](#product_c38bdd12-0d30-410c-a933-a6d200b7b61c)

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by Text

[4.7 (28)](https://www.capterra.com/p/10031687/Text-App/#reviews)

Customer service software that drives revenue. AI agents, live chat, tickets, and automation in one inbox. [Learn more about Text](https://www.capterra.com/p/10031687/Text-App/)

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by Birdeye

[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Birdeye is an all-in-one AI-enabled Online Reputation Management Experience Marketing platform for multi-location businesses. [Learn more about Birdeye](https://www.capterra.com/p/152997/BirdEye/)

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by Fin

[4.6 (14)](https://www.capterra.com/p/10031266/Fin/#reviews)

Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. [Learn more about Fin](https://www.capterra.com/p/10031266/Fin/)

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by Chatsi Tech

[5.0 (2)](https://www.capterra.com/p/10023088/Chatsi/#reviews)

An AI-powered sales assistant designed to bring the in-store experience online, providing recommendations and real-time support. [Learn more about Chatsi](https://www.capterra.com/p/10023088/Chatsi/)

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## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

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## [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

by QualityUnit

[4.7 (1781)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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## [LiveChat](https://www.capterra.com/p/62194/LiveChat/)

by Text

[4.6 (1723)](https://www.capterra.com/p/62194/LiveChat/reviews/)

LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/)

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## [Tiledesk](https://www.capterra.com/p/187541/Tiledesk/)

by Tiledesk

[4.6 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/)

Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source. [Learn more about Tiledesk](https://www.capterra.com/p/187541/Tiledesk/)

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## [Crisp](https://www.capterra.com/p/151292/Crisp/)

by Crisp

[4.6 (147)](https://www.capterra.com/p/151292/Crisp/reviews/)

Crisp is much more than a freelive chat software. We provide great product that comes with multiple features to delight your customers. [Learn more about Crisp](https://www.capterra.com/p/151292/Crisp/)

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## [Freshchat](https://www.capterra.com/p/158117/Freshchat/)

by Freshworks

[4.1 (120)](https://www.capterra.com/p/158117/Freshchat/reviews/)

Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels. [Learn more about Freshchat](https://www.capterra.com/p/158117/Freshchat/)

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## [inconnect](https://www.capterra.com/p/164772/OmniChannel/)

by inConcert

[3.9 (19)](https://www.capterra.com/p/164772/OmniChannel/reviews/)

Connect and centralize all your CX channels [Learn more about inconnect](https://www.capterra.com/p/164772/OmniChannel/)

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## [Enterprise Bot](https://www.capterra.com/p/188017/Chatbot2Go/)

by Enterprise Bot

[4.5 (10)](https://www.capterra.com/p/188017/Chatbot2Go/reviews/)

We provide enterprises with cost-effective Conversational AI solutions across voice, email and chat to transform customer experience. [Learn more about Enterprise Bot](https://www.capterra.com/p/188017/Chatbot2Go/)

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Software Found In

-   [Conversational Marketing Platform Software](https://www.capterra.com/conversational-marketing-platform-software/)
-   [Live Chat Software](https://www.capterra.com/live-chat-software/)
-   [Artificial Intelligence Software](https://www.capterra.com/artificial-intelligence-software/)
-   [Conversational AI Platform Software](https://www.capterra.com/conversational-ai-platform-software/)
-   [Chatbot Software](https://www.capterra.com/chatbot-software/)