--- title: "MassMailer Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MassMailer Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/166422/MassMailer/" page_type: "product" language: "en" --- # MassMailer Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MassMailer ## What is MassMailer? MassMailer (Salesforce CRM users only) is the best solution to eliminate Salesforce CRM email limitations for sending mass emails. You can also verify emails for validity and white-label your domain to increase campaign performance. - Simple wizard to send bulk email to leads, contacts, or users - Mass email to campaign members without the per batch limit - Track email clicks, opens, bounces, invalids - Verify Emails to reduce the bounce rate - Send File Attachments - Whitelabel emails ## What is MassMailer used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/)[Email Verification Tools](https://www.capterra.com/email-verification-tools-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Starting price $219 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MassMailer?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.massmailer.io/&name=MassMailer) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MassMailer 4.6 (33) VS. [4.3 (2,939)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price $219 Other, Per Month Starting Price $12 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (33) Ease Of Use 4.3 (3,490) Value For Money 4.5 (31) Value For Money 4.1 (3,069) Customer Service 4.6 (33) Customer Service 4.2 (3,068) ## MassMailer alternatives [4.8 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Brevo](https://www.capterra.com/p/132996/brevo/) [4.6 (3,502)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,502)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/166422/MassMailer/alternatives/) ## FAQs about MassMailer Overview ### Which roles and teams benefit most from MassMailer? MassMailer is most used by Salesforce developers, CRM managers, and IT support teams that need reliable email campaigns and contact management inside Salesforce. Marketing, lead generation, and customer success teams use it for outreach and follow-ups, while executives and operations leaders value visibility into campaign performance, client communication, and process efficiency. Answer based on 33 reviews Overview ### What company size and specific industries is MassMailer built for? MassMailer is designed for Salesforce CRM customers and email marketing service providers worldwide, making it a fit for organizations of various sizes that rely on Salesforce for customer management or offer email marketing services. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of MassMailer? MassMailer offers email marketing and campaign management features such as bulk send, campaign scheduling, segmentation, A/B testing, and autoresponders. It also includes contact management, list management, email templates, a WYSIWYG editor, reporting/analytics, ROI tracking, and email verification tools like disposable email detection and syntax check. Integrations ### Which third-party tools and platforms does MassMailer integrate with? MassMailer integrates with Salesforce Platform, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce.org Education Cloud, and Salesforce.org Nonprofit Cloud. These Salesforce-based connections cover core CRM, service, education, and nonprofit environments, giving MassMailer a focused set of five third-party integration options. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does MassMailer offer? MassMailer provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual, self-paced learning resources for teams getting started with the product. Getting Started and Support ### What customer support options does MassMailer offer? MassMailer provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as attentive, with quick responses and helpful issue resolution, though some also note that support is valued most when setup and workflow questions need clear guidance. Answer based on 4 reviews ## Features AI summary Based on 20,387 Email Marketing reviews Not all Email Marketing products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**44%**) - **Campaign Analytics** (**40%**) MassMailer supports **Email Campaign Management** and **Campaign Scheduling**, so teams can create campaigns and send them at the right time with less manual work. However, it does not include **Campaign Analytics**. Instead, it offers **Contact Management** (**40%**) and **Mobile Optimization** (**42%**), which help businesses organize subscriber data and improve how emails appear on mobile devices, providing teams with better audience targeting and more consistent campaign delivery. Email Campaign Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Campaign Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Contact Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Mobile Optimization 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Optimize content to ensure it is easily accessible for mobile users Email Marketing 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns List Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage contacts across multiple mailing lists MassMailer 50 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Autoresponders: Create and automatically send premade copy in response to customer messages - Bulk Email Verification: Verify mass email intake - Bulk Send: Process of sending a large number of documents, messages or emails to multiple recipients at once - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Catch-all Server Detection: Detect multiple emails originating from one source - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Disposable Email Detection: Verify legitimate email addresses on sign up forms - Domain Check: Verify the domain of an email address - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Image Library: Store and manage images - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - List Management: Manage contacts across multiple mailing lists - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Segmentation: Group leads or contacts based on their specific characteristics - Single Email Verification: Verify single emails delivered through system - Spam Blocker: Filters used to determine different types of malware threats - Spam Detection: Detect spam, BOT, or invalid email addresses - Subscriber Management: Add or remove subscribers from mailing lists - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Syntax Check: Removes improperly formatted email addresses - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.5 (33) 4.5 Based on 33 reviews ## Pricing Value for money 4.5 (31) Free Trial [View pricing plan details](https://www.capterra.com/p/166422/MassMailer/pricing/) Basic $219.00 Other,Per Month Pro $279.00 Per User,Per Month Premier $409.00 Per User,Per Month Value for money 4.5 (31) 4.5 Based on 31 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)[ Salesforce.org Education Cloud](https://www.capterra.com/p/236802/Salesforceorg-Education-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (33) 4.6 Based on 33 reviews ## User reviews Overall rating 4.6 Based on 33 reviews Filter by rating 5(21) 4(10) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent MB Manas B. Salesforce Consultant Information Technology and Services ### "Effective and Dependable Email Marketing Built for Salesforce Users" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2025 Overall, my experience with MassMailer has been positive. It integrates seamlessly with Salesforce, which makes it easy to leverage existing CRM data for targeted email campaigns without exporting or syncing data to an external platform. The ability to send bulk emails beyond Salesforce’s native limits, work with both standard and custom objects, and track engagement directly on records is a big advantage. MassMailer is a solid, dependable solution for Salesforce-centric teams that need powerful bulk email capabilities without the complexity or cost of a full marketing automation platform. Pros Value for money. User friendly. Quick setup process. Good Reporting & Analytics. Strong Customer Support. Cons Limited template/design flexibility and workflow setup limitations that can be tricky/challenging sometimes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 25, 2025 Thanks so much Manas for your kind review. It has been great working with you all this time.  SB Scott B. COO Real Estate ### "Great Integration with Salesforce" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 26, 2025 The product works great and integrates well within Salesforce. The team at mass mailer was helpful in getting setup and with any issues over the last 2 years we have been a customer. No real issues with sending ~150k emails per month. We will continue to use MassMailer. Pros Best integration with Salesforce for Bulk email. Very few products on the market can compete with Mass Mailer. Very reliable product and support. Cons You need a little savvy to build out any advanced integration with Salesforce, however, the team was available to get that done. Switched from [Mailgun](https://www.capterra.com/p/159630/Mailgun/) We moved to Salesforce and needed a product designed for that integration Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2025 Thanks so much, Scott, for being a MassMailer customer. It has been a pleasure to work with your team. Happy Holidays. CK Christos K. IT Support Leisure, Travel & Tourism ### "Make your Marketing Team Happy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2025 With this tool our marketing Team always be the happiest! Its now improved and marketing of both companies do their job easy and with efficiency! Pros Its the Best! Easy fast and it the best tools for our large database! We also buy a license to the second company we have. Fast response in any problem or help for setting up. With this tool our marketing Team always be the happiest! Its now improved and marketing of both companies do their job easy and with efficiency! Cons Nothing Serious. Its all ok and we have a good support also the marketing team likes the designer which help to build news letters! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2025 Thanks, Christos, for your kind review of MassMailer. It has been great working with your team. SP Sujith P. Salesforce Developer Legal Services ### "Mass Mailer: Key to Effortless Email Marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2025 Pros Mass Mailer is an extremely user-friendly tool, serving as a vital resource for our team. Its intuitive interface simplifies the process of conducting email campaigns. In addition to its user-friendly design, Mass Mailer excels in meeting all our varied email marketing needs effortlessly. The swift responses and quick resolution of issues from the support team contribute to a seamless experience. Mass Mailer has earned widespread praise and is highly regarded by numerous users within our community. Cons Some drawbacks include occasional deliverability issues and some advanced customization options are limited. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2025 Thanks so much, Sujith, for your kind review of MassMailer. It has been great working with your team. RD Ryan D. Sr. Director of IT Education Management ### "The Best Mass Mailer Solution for Salesforce" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2025 Our experience has been excellent. The tool does exactly what it advertises and as I mentioned above the team is extremely responsive to any issues and committed to customer success. Pros MassMailer works exactly as you would expect. It allows you to easily send emails based on your data in Salesforce. If you need to message segments of your clients/customer/users this is a great solution. Reporting tools to monitor delivery are excellent. It even lets you split out marketing vs. non-marketing emails for deliverability and managing unsubscribes. Cons It would be nice to be able to message multiple addresses based on returning a single record (ie. all Contact Roles on an Opportunity), however after contacting the Mass Mailer team we were able to pretty quickly build a workaround for this issue. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Can hardly say we switched since MailChimp's Salesforce integration didn;t cover a fraction of this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2025 Thanks, Ryan, for your kind review of MassMailer. It has been great working with your team. Fahad D. Android Developer Computer Software ### "Only MassMailer You'll ever Need" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 9, 2023 Great! Pros MassMailer has been the de facto standard in our organisation for mass email sending and for spam detection as well. Not only has it increased the total number of leads, but generated extra revenue by saving more time with its efficient way of sending mails. Cons Could provide a feature to preview emails and confirmation being sent, since sending 100+ emails is a bit stressful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Suzy A. Marketing Manager Electrical/Electronic Manufacturing ### "One of the last providers for salesforce integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 15, 2020 customer support is A+++ system works well and easy to use Pros works well with salesforce. Pricey, but support is excellent and it works well. Cons expensive, but only a few options available. Reasons for choosing MassMailer quality support and seamless salesforce integration Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 18, 2020 Thanks, Suzy for your kind review. It has been a pleasure working with you. BW Bo Won C. SF Admin and Data Scientist Education Management ### "Great product for emailing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 14, 2020 Pros The selling point for this application is the fact that you can use cross object fields as criteria to send emails. It's UI is very simple, and it allows any user to understand exactly what you need in order to target the correct people. Cons I think there were a few settings that were needed to configure our instance correctly, it took quite a bit of time and communication to make sure that things were working as expected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 18, 2020 Thanks, Bo Won for your review and your feedback. It has been great working with you and your team. AB Aidel B. Salesforce Admin and Developer Non-Profit Organization Management ### "Mass mailer is a great tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2020 We are able to reach out to our patients with ease and we are realizing how important this connection is. Pros My organization uses mass mailer to send out email notifications based on a report of accounts. The setup was done within a week and our users were able to use it right away. Any support we needed was provided within 24 hours. Cons This is really a minor con. We had to purchase 2 licenses even though only 1 user is using mass mailer. Mass mailer requires an admin to have a license and the user using Mass mailer is not an admin. Reasons for choosing MassMailer When reaching out to various products, mass mailer was the quickest and most supportive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 18, 2020 Thanks so much, Aidel for your kind review. A pleasure to work with you always. RC Ron C. Co-Founder Computer Software ### "MassMailer is the BEST e-mail solution for Salesforce" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2020 We are using MassMailer for drip-marketing campaigns, newsletter, lead-hunting and as the one and only complete email solution for our needs. Pros Easy of use, 100% native OOTB, better return of investment than any other alternative I've ever seen. Cons Unfortunately not a lot of people now the power of MassMailer. Switched from [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Better, faster, out of the box, real records in Salesforce and 10x cheaper. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reasons for choosing MassMailer 100% native (it's really important), OOTB (out of the box), best support ever. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 18, 2020 Thanks so much, Ron for your kind review. It has been a great pleasure working with you. [View all Reviews](https://www.capterra.com/p/166422/MassMailer/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.