# Page 2 | MassMailer Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is MassMailer the right Email Marketing solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166422/MassMailer/reviews

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MassMailer

4.6 (33)

[View alternatives](https://www.capterra.com/p/166422/MassMailer/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of MassMailer

## Showing most helpful reviews

Showing 26-33 of 33 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CC

Christina C.  
Business Manager  
Legal Services  
Used the software for: 2+ years

### "Awesome, quick set up and lets me get around SF limits!"

May 21, 2018

4.0

It allowed us to get around Sales force limits

Pros

Professional services, I'm an solo admin and when I need additional help they have a team always available.

Cons

It was a little confusing when we initial set up the account , but otherwise than that great!!!!!!!

Review Source

Response from MassMailer

May 23, 2018

Thanks Christia for your review. It is always great to hear from our customers and feel happy that we are able to add value to their organization.

LL

Lewis L.  
Technology Director  
  
Used the software for: 2+ years

### "Integrated well into Salesforce and has worked well since deployment."

October 30, 2017

4.0

Pros

This platform does what it was designed to do, and integrated effectively with Salesforce, bringing new functionality that has proved useful for our business.

Review Source

Response from MassMailer

October 31, 2017

Thanks Lewis for your kind review and for being a long term customer. Appreciate it much.

NK

Nancy K.  
VP - Client Services  
  
Used the software for: 2+ years

### "Great plug in for mass emails for SFDC, excellent support team"

January 9, 2018

5.0

Excellent overall trending data as well as contact specific details.

Pros

Love the reporting abilities, also love that it creates a record for each recipient when the open or click through to a link. Allows us to do targeted post-mailer followups based on who clicked on what and how often.

Review Source

Response from MassMailer

January 11, 2018

Thanks Nancy for your kind review. Great to have you as our customer.

LB

Laxmi B.  
Salesforce Developer  
  
Used the software for: Less than 6 months

### "Great software "

May 16, 2018

4.0

Pros

The software is easy to use and thr guide is also easily understood. Looking forward for more updates.

Cons

There are no cons specifically about the product. Looking forward for more updates in future from the team.

Review Source

Response from MassMailer

May 21, 2018

Thanks Laxmi for your kind review, appreciate it.

SA

Suzy A.  
Marketing Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "One of the last providers for salesforce integration"

September 15, 2020

5.0

customer support is A+++ system works well and easy to use

Pros

works well with salesforce. Pricey, but support is excellent and it works well.

Cons

expensive, but only a few options available.

Reason for choosing MassMailer

quality support and seamless salesforce integration

Review Source

Response from MassMailer

September 18, 2020

Thanks, Suzy for your kind review. It has been a pleasure working with you.

LD

Leigh D.  
Management  
Construction  
Used the software for: 6-12 months

### "Great product and support"

August 20, 2020

5.0

Good product.

Pros

Support has been very helpful. Videos to guide you, prompt service and the addition of prospect object page has been very successful for our purposes.

Cons

The editing abilities of text placement in a design is more challenging to edit than other software programs.

Review Source

Response from MassMailer

August 31, 2020

Thanks, Leigh for being a great customer of MassMailer.

LR

Lauren R.  
Technology Specialist  
Financial Services  
Used the software for: Less than 6 months

### "Extremely helpful! Went above and beyond!"

May 18, 2018

5.0

Mass mailing our clients while being able to archive every individual email that is sent.

Pros

They have helped us bypass limitations within our CRM software and meet federal regulations that dictate the active of our company. We have multiple systems we use that do not integrate and MassMailer has helped fill that gap.

Cons

I would like to be able to better customize the mailing lists we create. We are a little limited on we build out our lists.

Review Source

Response from MassMailer

May 21, 2018

Thanks so much Lauren for your kind review. We can certainly help you with the mailing list if you can drop us an email at support@massmailer.io. Thanks again for being our customer.

SC

Sean C.  
Marketing Analyst  
  
Used the software for: Less than 6 months

### "The mass email function works well and is a simple solution."

May 21, 2018

4.0

Pros

The software is simple and is fairly intuitive. It feels very much a part of Salesforce. The segmentation was very easy.

Cons

The software that I had to use was not single sign on. I had to create a few accounts on a couple different sites to manage the software.

Review Source

Response from MassMailer

May 23, 2018

Thanks Sean for your kind review.

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