Bench

Bench Bookkeeping

5 / 5 8 reviews

Who Uses This Software?

We are best suited for the growing business that does not already have an accounting department - the business that has between 1-40 employees.


Average Ratings

8 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $115.00/month
  • Pricing Details
    Every plan comes with a dedicated bookkeeping team.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Bench
  • bench.co/
  • Founded 2012
  • Canada

About Bench Bookkeeping

Bench is the online bookkeeping service for your business. We give you a team of bookkeepers to do your books, and simple, elegant software to track your financials. Every month, your Bench bookkeeping team turns your data into tax-ready financial statements. You can monitor your business's financial health, download your financial statements, and chat with your bookkeeping team any time via the Bench app.


Bench Bookkeeping Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • Cash Management
  • Collections
  • Expense Tracking
  • Fixed Asset Management
  • General Ledger
  • Payroll
  • Revenue Recognition
  • Spend Management
  • Tax Management

Bench Bookkeeping Reviews Recently Reviewed!

B926383e9f1f4540f4cd8c0236f43c9d

Great for basic needs, but easily outgrown

Oct 11, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to get set up and you can rely on your books always getting done one time. There's nothing incredibly special about the product or service, but it meets your basic needs very well for a good price.

Cons: The feature set is pretty weak. You can't write checks or see your financial data in the way you'd truly like to. The reporting options are extremely limited.

Overall: We needed basic bookkeeping done for us for a reasonable price. Bench does that.

Vendor Response

by Bench on October 13, 2017

Hi Dave - Thank you for your feedback. We've heard your comments regarding more custom reporting options, and this is something our development team is actively working on for future. Stay tuned.

No more all-nighters at tax time! Easy to use, great support team, no more headaches.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The interface is clean and easy. Submitting expenses is easy and in most cases automated. My team, led by customer rep, is very responsive.

Cons: The only thing and I'm splitting hairs is that for more detailed ecommerce analytics, I need to either go to my ecommerce platform and/or pull other data for company performance. It would be helpful to be in one place. But that's a tall order for the great Bench price.

Vendor Response

by Bench on October 06, 2017

Thank you for the review! We're excited to hear your books are no longer keeping you up at night. I've passed along your feedback regarding ecommerce analytics to our development team as well. - SP

6715e2e92bd1b387b8bc2956ce5d99a5

Solves the Startup Book-keeping Headaches

Oct 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I really like it that Bench people essentially leave me alone and they will do all the bookkeeping stuff for me. It is not my forte, so it is great and done at much lower price point than hiring a firm. The web interface is great and pretty much you upload your expense receipts and they will take care of it.

Cons: Occasionally the bank statement transfers stops, then takes a bit of trial and errors for it to work, only happens perhaps once a year or so. No biggie, but could improve it.

Overall: All of my book-keeping headaches are gone!

Vendor Response

by Bench on October 05, 2017

Hi Manabu - Thank you for your kind words! We're thrilled to be able to ease the headache of bookkeeping for you. We've passed the message on to Nadeeshi and the rest of your team, and you've made their day much brighter. - SP

Bench has been wonderful in cleaning up my bookkeeping!

Aug 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The customer service is incredible. The bookkeepers are very present and helpful. They make it so easy. They are accessible nearly 24-7, very professional, and very knowledgable.

Cons: I wish that they used the accrual method instead of just the cash basis accounting. I will have to use fresh books or some other software to manage my more complex bookkeeping needs.

Overall: My bookkeeping system was completely overhauled and cleaned up in a matter of days.

Vendor Response

by Bench on October 03, 2017

Hi Olivia - Thank you for your kind words! We're thrilled that we've been able to help make bookkeeping easy for you. I'll be sure to pass your feedback about your accrual needs along to our development team. - SP

great service for the price

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really liked the responsiveness of my team, and the ease of reviewing my account each month. during our monthly call, which is included with the monthly service fee.

Cons: The only con is that you have to pay more, the more accounts you add, which was not a problem for me initially, but would have been if I added another account in the future.

Overall: Great simple accounting service for the price.

Vendor Response

by Bench on October 03, 2017

Hi Victoria - Thank you for the review! We're so glad to hear we've been able to help make bookkeeping easy for you. I'll be sure to pass this along to Tammy and the rest of your team. - SP

Love love love the team at Bench and the service it provides!

Feb 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Aside from the great personnel, the platform is extremely user friendly and you need only upload all of your statements etc... at the end of each month and the team at Bench organizes it for accounting purposes... profit/loss etc... What a time saver!

Vendor Response

by Bench on October 03, 2017

Hi Brian - Thank you for the kind words! We're so glad we had the opportunity to help you and your business. I'll be sure to pass this on to Carly and the rest of your team. - SP

Next level in bookkeeping

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great service and support. Nice UI.

Cons: Slightly overpriced.

Overall: Great experience. Easy on-boarding, super-friendly and responsive support team. They are quick and thorough with answers and feedback. Slightly overpriced, in that I feel like our small business should have qualified for the lower tier pricing. But other than that I have only praise. Glad we decided to give it a try.

Vendor Response

by Bench on October 03, 2017

Hi Chris - Thank you for the review! We're so glad to hear you're enjoying your experience with us (and that we've been able to help you on the price side of things). I'll be sure to pass this on to Devin and the rest of your team. - SP

Bench makes my life easier

Dec 22, 2015
5/5
Overall

Comments: As a business owner, I wear many hats. The "bookkeeping hat" was my least favorite. I used to get behind on my books and then cram on them when it was time to do taxes. Now, with Bench, I have a team of humans who do my books for me. Not only is everything in order for my taxes, but now I can get a clear picture on all the financials of my business.

Pros: -Turnkey Bookkeeping and Taxes solution -Super helpful and responsive -Integrates automatically with your other accounts

Cons: -Getting you caught up on your books can take a while -Some of the integrations are a little buggy and need re-authorization