--- title: "SmartSimple Cloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SmartSimple Cloud Software - reviews, pricing plans, popular comparisons to other Grant Management products and more." source_url: "https://www.capterra.com/p/166429/SmartSimple-Cloud/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # SmartSimple Cloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SmartSimple Cloud ## What is SmartSimple Cloud? SmartSimple Cloud is a robust, configurable cloud-based platform designed to streamline and automate processes for grants management, research funding, government, corporate social responsibility (CSR), and other complex workflows. Trusted by organizations worldwide, it offers powerful tools for managing data, enhancing collaboration, and gaining actionable insights, all within a secure, scalable, and flexible environment tailored to your organization's unique needs. ## What is SmartSimple Cloud used for? [Grant Management](https://www.capterra.com/grant-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Scholarship Management](https://www.capterra.com/scholarship-management-software/) Overall rating Based on 31 user reviews Reviews sentiment Positive 94% Neutral 0% Negative 6% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## SmartSimple Cloud alternatives Highest Rated [4.8 (407)](https://www.capterra.com/p/158382/Submittable/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (96)](https://www.capterra.com/p/146625/Fluxx-Software-for-Grantmakers/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.8 (317)](https://www.capterra.com/p/123954/Little-Green-Light/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (22)](https://www.capterra.com/p/206672/Good-Grants/reviews/) Starting price $3200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/166429/SmartSimple-Cloud/alternatives/) ## FAQs about SmartSimple Cloud Overview ### Which roles and teams benefit most from SmartSimple Cloud? SmartSimple Cloud is most used by grants, program, and research administration teams that manage funding applications, reviews, awards, and reporting. Operations and policy leaders use it to coordinate organizational processes and track outcomes, while IT application managers, analysts, and resource coordinators administer workflows, data, user access, and system requirements. Answer based on 31 reviews Overview ### What company size and specific industries is SmartSimple Cloud built for? SmartSimple Cloud is designed for organizations of any size that manage complex workflows in grants management, research funding, government, and corporate social responsibility. It fits teams in public sector, research, and CSR environments that need to handle structured processes and approvals across multiple stakeholders. Features and Usability ### What are the key features of SmartSimple Cloud? SmartSimple Cloud offers configurable workflow, forms management, approval process control, and role-based permissions for application and grant management. It also includes document storage, audit trail, reporting and statistics, real-time reporting, third-party integrations, and modules for budgeting, CRM, membership management, and volunteer management. Integrations ### Which third-party tools and platforms does SmartSimple Cloud integrate with? SmartSimple Cloud integrates with Docusign, Google Maps, Microsoft Excel, Microsoft Outlook, Microsoft Power BI, Okta, Oracle Cloud Financials, PayPal, QuickBooks Online, Salesforce Sales Cloud, Signeasy, Stripe, Tableau, and Zoom Workplace. It also connects to GuideSTAR, QuickBooks Online Advanced, SAP Business One, and Sage Accounting for finance, identity, and reporting workflows. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does SmartSimple Cloud offer? SmartSimple Cloud provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation serves as written reference, and videos offer self-paced viewing. Answer based on 2 reviews Getting Started and Support ### What customer support options does SmartSimple Cloud offer? SmartSimple Cloud provides Email/Help Desk, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the customer support as highly responsive and helpful, with one reviewer calling it the best in the business. The available channels give users multiple ways to get assistance when questions come up. Answer based on 1 reviews Ease of use ### How easy is SmartSimple Cloud to use? SmartSimple Cloud offers intuitive portals, organized status views, and configurable forms that help external applicants and internal staff manage work efficiently. Its extensive customization can also make workflow setup, reporting, and feature decisions difficult. Foundations and grantmaking teams often need a confident system administrator and implementation support for complex configurations. Answer based on 13 reviews ## Features AI summary Based on 730 Grant Management reviews Capterra data shows that buyers of Grant Management software rank the following features as their top priorities: - **Customizable Forms** (**70%** of reviewers rated this feature as critical) - **Grant Application Management** (**69%**) - **Customizable Questions** (**63%**) SmartSimple Cloud supports all three features reviewers rate most important: **Customizable Forms**, **Customizable Questions**, and **Grant Application Management**. Together, these capabilities help organizations collect the right applicant information, tailor submissions to different funding programs, and manage the full application process more efficiently, allowing teams to review grants with greater consistency and make better funding decisions. Grant Application Management 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage the status of grant applications Grant Award Tracking 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track grant submission requirements, deadlines, and financial documentation for awarded grants Audit Trail 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Budget Control 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and monitor spending to align with the financial constraints or goals Reporting & Statistics 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Access Controls/Permissions Define levels of authorization for access to specific files or systems SmartSimple Cloud 68 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Budget Control: Manage and monitor spending to align with the financial constraints or goals - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Categorization/Grouping: Organize and group data or items based on various criteria - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Due Date Tracking: Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - Event Management: Schedule and manage the logistics of activities and other gatherings - Financial Reporting: Generate reports to assess the financial performance of an organization - For Grantmakers: Software designed for grantmakers - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Grant Application Management: Track and manage the status of grant applications - Grant Award Tracking: Track grant submission requirements, deadlines, and financial documentation for awarded grants - Grant Discovery: Automatically search funding sources and alert uses when grant opportunities arise - Grant Management: Monitor application statuses, proposals and award funds - Impact Measurement: Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. - Member Database: Add, store and access information pertaining to members - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Payment Tracking: Track sent and received payments, invoices, and bills. - Quotes/Estimates: Generate quotes or estimates for customers - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Volunteer Management: Manage volunteer information and direct volunteer resources - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (31) 4.3 Based on 31 reviews ## Pricing Value for money 4.2 (28) Value for money 4.2 (28) 4.2 Based on 28 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (31) 4.3 Based on 31 reviews ## User reviews Overall rating 4.3 Based on 31 reviews Filter by rating Counts reflect reviews available in this feed. 5(15) 4(14) 3(0) 2(1) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Senior Commercialisation Specialist Used the software for: 3-5 years ### " When the SmartSimple portal fails" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 12, 2026 Pros SmartSimple providers need to be quicker to fix the system when it looses inputted data and stops working. Cons 4 days is too long for the SmartSimple providers to fix the portal when Researchers are waiting to upload proposals. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Oboist/English Hornist Used the software for: 3-5 years ### "SmartSimple - innovative technology making top grades for its grant making software GMS360" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 2, 2019 SmartSimple GMS360 has enabled our foundation to move from paper process to a cloud-based digital solution. SmartSimple developers worked with us closely to customize an excellent system which allowed us to manage our grant making processes and workflows more easily. Contracting is now a breeze and highly secure, automated configurations eliminate manual staff tasks saving time, and our external users find using SmartSimple pretty intuitive. We are excited to add on other components which will help our program team organize their work in the field, track collaborative interactions, and house a library of documents and materials for sharing. Most importantly, the SmartSimple team promotes strong relationships with their clients. They are dedicated to continue to improve and expand their software based on client feedback and needs, and to provide excellent support coverage. Pros I especially like the newly designed user interface upgraded in the past year. It's clean, simple, professional, more intuitive and aligns well with our website branding. Cons As someone who moved into a system administrator role with no previous experience in a cloud-based system, it took awhile to learn system configurations. GMS360 is a very robust system with a lot of features. If you're not tech savvy, the learning curve can be steep and challenging. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Client Services Used the software for: 3-5 years ### "Thank you SmartSimple!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2020 Overall, very positive! Pros Web based, can be used from any computer, from home or the office! Cons If the web is having issues, can cause a lag, but in the many years I've used, the pros definitely outweighed the cons! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Research & Funding Administrator Used the software for: 3-5 years ### "Marine Instiute SmartSimple Unite for Government" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2020 We have had a very positive experience working with SmartSimple Unite for Government. It has allowed us to move away from a paper-based system and streamline our processes and procedures. We have expanded our system to allow us to record data required for national reporting requirements and feed into our organisational strategic goals and national strategies. The move to remote working for ourselves and our clients during 2020 was seamless due to the ability to access the system and all files and templates from any location. Our users were able to continue to access their projects and reporting schedules as normal with no new learning curve required. We as an organisation were able to continue our services to our current users and also create new funding/research calls throughout 2020 without having to amend our expectations or timelines. It was business as usual in a very unusual year. Pros The continual ability to update and configure our system is extremely useful. Our system is up and running for a number of years and working as required. However, it is very useful to update certain sections when we have a need to do so or choose implement a new feature without compromising our functionality. It allows us to update aspects when we have the time to do so without impacting our users and keeps the system fresh. We can choose what features we wish to implement and work to our own timelines. We can edit the system for specific user roles while keeping the system the same for other user roles. Particular favourite features include versioning and emulate session. Versioning allows us to quickly update our application templates inline with revised organisational terminology and reporting requirements without the need to over-write older fields. The emulate options allows us to assist our users in real-time without having to re-create their issues or logging them out of their system. We can access their system while they are on a call to us and talk them through their queries while viewing exactly what they are viewing. Cons It can be difficult to keep up with all the new features and at times difficult to decide if a new feature is worth implementing. However, attending various events which include presentations from other clients and the ability to speak to other clients using specific features helps us to make a more informed decision whether to invest the time in implementing these features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Oboist/English Hornist Used the software for: 3-5 years ### "SS continues to get better and better! " 4.0 June 8, 2018 Pros The biggest appeal for GMS360 when we signed on was that it offered so much potential for the development of an excellent multi-faceted system to serve our foundation's overall needs moving forward. I was also taken by the ethical and moral values of the founders to fulfill their goals in providing high quality, cutting edge technology solutions to help their client's achieve their purpose and goals. This relationship trust was major in our decision on choosing a company we knew we would have a longtime relationship with. Cons I did not like how much the system had to evolve over the last 3 years in order to provide the functionalities that we needed. I still think better solutions are needed to create end user reports for presentation. The vast improvements in the past year in design, navigation, and configuration tools have made me feel better about all this! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Financial Analyst Used the software for: 3-5 years ### "They've been great at applying their technical expertise to making our business more efficient." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2017 SmartSimple has drastically reduced the time it takes to complete tasks. Being able to complete what once were sequential tasks concurrently with the press of a button has made us more efficient and also reduced human error. We are constantly looking at ways to incorporate the tool into our daily activities and we look for ways to improve our processes. Pros The ability for a non-IT user to make configuration changes. There is always a good transition when there are new upgrades and I have yet to have an issue when the system is upgraded. I like the simplicity of the portals and the user interface. Cons Not having a back button/previous page button within the system, which can sometimes extend the time it takes to make configuration changes. Not having the option to apply changes in the backup system to production while in backup. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations Manager Used the software for: 1-3 years ### "Versatile Software for Managing Many Processes" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 29, 2019 Pros SmartSimple can be configured in so many different ways to manage any process. I like that we can use the same platform to manage our grants and contracts. The workflows are a great feature for moving items through our process. Once you are comfortable configuring in SmartSimple it is easy to adapt forms to many uses. The SmartSimple team is great to work with and they really care about their clients. Cons Creating workflows is complex. They are such a powerful tool but it is challenging to build them without support. Since the platform is so configurable there are often many solutions to a problem and depending on who you are working with you may get a different solution which may not be the most efficient approach. Configuration can be intimidating since there are so many features available. It is important to have a system administrator who is comfortable with basic coding. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director, Performance, Impact, Evaluation Used the software for: 3-5 years ### "Highly flexible platform to model business processes, workflows, and notifications. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2017 Automation of transactions through integration; increased management visibility into critical business processes, greater productivity through process standardization and centralized data access. Pros Great for business process management, data collection and retrieval, report generation, configuration options, security controls, and ongoing platform improvements. I appreciate that a non-programmer business analyst can configure and adapt the system to meet most all internal business process models and needs. Cons Would like to see additional features to support forms import capabilities and standard excel like budget management capabilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer System Admin Used the software for: 3-5 years ### "Just don't" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 July 4, 2022 It was okay but required full time staff to manage the product. Bluntly there are better cheaper products out there then this dumpster fire - use them (eg Wizehive) Pros Very little - it did work but dealing with the admin on this product is not worth the hassle. Cons It was expensive for what it did. The support dept I spoke to were useless and at times bent the truth. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Operations Director - United Health Foundation Used the software for: 1-3 years ### "Positive relationship with an agile, dynamic vendor" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 8, 2017 Well, I just ate. Pros Very configurable to meet our ever growing, dynamic environment that calls for quick, responsive solutioning. Cons Challenges with the software are found with determine the nuances to utilize all functionality of the system. SmartSimple has so many areas of opportunity, but the creation of fundamental understanding takes time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/166429/SmartSimple-Cloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Instrumentl vs SmartSimple Cloud](https://www.capterra.com/compare/166429-233384/SmartSimple-Cloud-vs-Instrumentl)