SmartSimple

SmartSimple Grants Management


4.5 / 5
22 reviews

Who Uses This Software?

SmartSimple Grants Management is used by grantmakers of all sizes to track, manage, and report on their various giving programs for true insight into the impact of their funding efforts.


Average Ratings

22 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $4,500.00/year
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • SmartSimple
  • www.smartsimple.com
  • Founded 2002
  • Canada

About SmartSimple Grants Management

SmartSimple Grants Management is the highly flexible platform trusted by grantmakers of all sizes to more efficiently and effectively track, manage, and report on all their giving programs all from one place. Every grantmaker is unique. That's why SmartSimple partners closely with every client like no other to optimize their grantmaking process through our innovative technology and best-in-class support.


SmartSimple Grants Management Features

  • Compliance Management
  • Contract Management
  • Grant Award Tracking
  • Grant Opportunity Search
  • Online Applications
  • Self-Registration

SmartSimple Grants Management Reviews Recently Reviewed!


Capterra loader

SmartSimple - innovative technology making top grades for its grant making software GMS360

Mar 30, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I especially like the newly designed user interface upgraded in the past year. It's clean, simple, professional, more intuitive and aligns well with our website branding.

Cons: As someone who moved into a system administrator role with no previous experience in a cloud-based system, it took awhile to learn system configurations. GMS360 is a very robust system with a lot of features. If you're not tech savvy, the learning curve can be steep and challenging.

Overall: SmartSimple GMS360 has enabled our foundation to move from paper process to a cloud-based digital solution. SmartSimple developers worked with us closely to customize an excellent system which allowed us to manage our grant making processes and workflows more easily. Contracting is now a breeze and highly secure, automated configurations eliminate manual staff tasks saving time, and our external users find using SmartSimple pretty intuitive. We are excited to add on other components which will help our program team organize their work in the field, track collaborative interactions, and house a library of documents and materials for sharing. Most importantly, the SmartSimple team promotes strong relationships with their clients. They are dedicated to continue to improve and expand their software based on client feedback and needs, and to provide excellent support coverage.

Highly flexible platform to model business processes, workflows, and notifications.

Jun 27, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great for business process management, data collection and retrieval, report generation, configuration options, security controls, and ongoing platform improvements. I appreciate that a non-programmer business analyst can configure and adapt the system to meet most all internal business process models and needs.

Cons: Would like to see additional features to support forms import capabilities and standard excel like budget management capabilities.

Overall: Automation of transactions through integration; increased management visibility into critical business processes, greater productivity through process standardization and centralized data access.

Vendor Response

by SmartSimple on August 24, 2017

Hi David, I just wanted to take a few moments to thank you for submitting a thoughtful review. It's always valuable to receive feedback and hear from our client base. Most of our enhancements are as a direct result of feedback from users like you. Let's connect to further discuss your ideas on the additional features you mentioned. Regards, Eric Lauer, Director of Customer Experience

SS continues to get better and better!

Jun 07, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The biggest appeal for GMS360 when we signed on was that it offered so much potential for the development of an excellent multi-faceted system to serve our foundation's overall needs moving forward.

I was also taken by the ethical and moral values of the founders to fulfill their goals in providing high quality, cutting edge technology solutions to help their client's achieve their purpose and goals. This relationship trust was major in our decision on choosing a company we knew we would have a longtime relationship with.

Cons: I did not like how much the system had to evolve over the last 3 years in order to provide the functionalities that we needed.

I still think better solutions are needed to create end user reports for presentation.

The vast improvements in the past year in design, navigation, and configuration tools have made me feel better about all this!

Versatile Software for Managing Many Processes

Mar 20, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: SmartSimple can be configured in so many different ways to manage any process. I like that we can use the same platform to manage our grants and contracts. The workflows are a great feature for moving items through our process. Once you are comfortable configuring in SmartSimple it is easy to adapt forms to many uses. The SmartSimple team is great to work with and they really care about their clients.

Cons: Creating workflows is complex. They are such a powerful tool but it is challenging to build them without support. Since the platform is so configurable there are often many solutions to a problem and depending on who you are working with you may get a different solution which may not be the most efficient approach. Configuration can be intimidating since there are so many features available. It is important to have a system administrator who is comfortable with basic coding.

Hard to build user interface that meets all our workflow/reporting needs w/o becoming system expert.

Jun 29, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

Pros: Its flexibility and its complexity which means it can accommodate most of our workflow needs and querying needs

Cons: Its slow response time and the shear number of clicks needed to accomplish simple system tasks; the "behind the scenes" functionalities for building the workflows, the screens, the reports - in short the setup portion of the software is complex and difficult to learn

Vendor Response

by SmartSimple on August 24, 2017

Hi Mark, thank you for taking the time to write a review. As we believe deeply in a client-centric approach, receiving feedback directly from our user community is the best way to improve our platform. A key focus in our current development roadmap is to enhance our administrative screens and increase efficiency for users performing system administration and configuration tasks. This began in our May 2017 upgrade and will continue on an ongoing basis. I'd be more than happy to connect and walk you through these enhancements. Also, please attend our upcoming August 2017 upgrade webinar where I'll overview our latest platform functionality and enhancements. Regards, Eric Lauer, Director of Customer Experience

Grants application system

Mar 18, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and user friendly. Other than some access issues (primarily because of firewalls and security at outside institutions trying to apply) my users have been overwhelmingly positive about the ease of use of the platform. It has also been very helpful and efficient for internal use and saved us considerable time in the office.

Cons: My concerns deal more with the initial construction of the system and the fact that we are a thin organization with few staff - thus we don't have the insights into the workings of the system that a larger firm might have with multiple users working with it from multiple different vantage points. Initially, we struggled to learn it all and all of the various uses of the system.

Overall: This has provided major time savings for us. From hours sending out notices after a grant round down to minutes. It also provides a permanent record of applications and reports. Finally, the SmartSimple is able to keep us up to date with data formats and requirements for data security.

The use of SmartSimple's GMS 360 has revolutionized our grants management processes in many ways.

Nov 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We particularly like the various user portal options, configurable options for every single application and object, and the premium support option as well as easy ongoing improvements.

Cons: We dislike the workload that testing causes for our staff, but we understand that this is necessary with all software because a positive user experience is very important to us.

Overall: Having a grants management software that is easy to configure and continually improving has enabled us to elevate our processes and streamline our contact information management and reporting protocols, which makes it easier for our grantees to ultimately get back to their work with an easy reporting experience.

The block party was overall great, especially for the client demo.

Apr 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Upgrading existing features on the system and introducing new ones through the regular upgrades.

The system is flexible in term of the configuration. Most of the time there is more than one way to configure something on the system.

Cons: Sometimes, some enhancements take a lot of time which might not be convenient in some cases.

Also, transitioning to new features for an old system might be a bit challenging, maybe if Smartsimple could come up with a way to help its clients to make that transition a lot easier and smother, that would be very helpful.

Capterra loader

They've been great at applying their technical expertise to making our business more efficient.

Nov 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability for a non-IT user to make configuration changes. There is always a good transition when there are new upgrades and I have yet to have an issue when the system is upgraded. I like the simplicity of the portals and the user interface.

Cons: Not having a back button/previous page button within the system, which can sometimes extend the time it takes to make configuration changes. Not having the option to apply changes in the backup system to production while in backup.

Overall: SmartSimple has drastically reduced the time it takes to complete tasks. Being able to complete what once were sequential tasks concurrently with the press of a button has made us more efficient and also reduced human error. We are constantly looking at ways to incorporate the tool into our daily activities and we look for ways to improve our processes.

My experience has been satisfactory overall. Flexible system.

Apr 19, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to customize and shape to our needs is great. Flexibility of its use. It has definitely helped streamline processes that would slow our operations greatly in the past

Cons: Due to its flexibility it can create lag based on the extreme customization done. Having most of my experience in classic mode, it appeared not as intuitive as expected. Reporting tools could be improved.

Easy to learn; however there are a lot of items and features to learn. Sometimes overwhelming.

Apr 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the flexibility and expansion capabilities of the software. Love all the workflows and automation to help reduce manual work.

Cons: If there was an update to make pulling variables into templates , workflows, etc. instead of writing a syntax. I can never find the right syntax.

Overall: Grantees receives their payments faster.

We receive our reports and contracts quicker.

Less manual work.

Automated checks and balances.

Capterra loader

We are glad to have right product for our Grant Management.

Nov 01, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to configure most or all of the features with very minimal code knowledge.

The ability to deployment changes under tight timelines due to the ease of the configuration option is great.

Cons: There is really nothing that we like with this product. The user experience has been one of our focus and glad to see that the SmartSimple developers are now addressing it.

Capterra loader

Right product for Grants Management

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The application can be customized to any business process where you would like to track an entity. This flexibility to seamlessly customize the application without depending on the vendor is a big win for non-profit companies.

Cons: There is really nothing I can say as a drawback of this application as they continuously are evolving with technology.

Smart Simple Review HU

Mar 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Its configurable and no customizations are necessary. There are lots of choices and the customer support is the best in the business.

Cons: Its totally configurable - a pro and a con - so you need to know what you want. But, SmartSimple is very supportive.

Overall: Tracking outgoing grants, grant applications, grantee reporting, compliance, organizations and contacts.

Positive relationship with an agile, dynamic vendor

Nov 01, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Very configurable to meet our ever growing, dynamic environment that calls for quick, responsive solutioning.

Cons: Challenges with the software are found with determine the nuances to utilize all functionality of the system. SmartSimple has so many areas of opportunity, but the creation of fundamental understanding takes time.

Overall: Well, I just ate.

We have had a really great experience with SmartSimple and have been a client for the past two years

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to customize the program is one of the greatest assets of the program. It adapts to your business processes in a way that doesn't require you to change existing practices and procedures.

Cons: Not applicable. We have really enjoyed using the product and will continue to build more programs into the system!

SmartSimple makes our day to day processes more streamlined and efficient.

Nov 02, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like how configurable it is, and that whenever we identify a problem or a need we are able to implement the solution in SmartSimple.

Cons: Sometimes it is too customizable and nuanced. There is often room for error. It can also be difficult to find what I am looking for within the system.

Overall: Makes daily operations more efficient.

Montana Healthcare Foundation Review

Mar 11, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like how flexible the system is and the ability to configure the system to meet our process.

Cons: Some of the features are hard to find and it would be helpful to search for key words.

Overall: Overall it has been a great experience and the support has been very helpful

SmartSimple allows my clients to efficiently manage their grants in a way they could not before

Nov 01, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The flexibility of the system and the simple user-interface. Another pro would be that it's highly configurable for our clients to meet their needs.

Cons: It could be a little "prettier". The organization of the settings could be a little more manageable.

We're in the implementation phase, but very excited to work with a new platform soon.

Nov 02, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: From what i heard running reports and tracking dollars better. Currently, we use several programs to track our spending.

Cons: Can't say, but I learned yesterday if you build a report and want to delete one of the columns from the various data sets,you have to move to the end in order to delete.

Overall: Easy to follow instructions.

We are in the implementation stage so I'm looking forward to the change of the grant database.

Nov 02, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like the software being integrative, functional, and efficient. It's good that you don't have to change different applications to use the system. I also like the split screen functionality.

Cons: Exporting data out of the system doesn't have all information intact. Also, a lot of options for design is hard to decide how to simplify the design.

Although, a new user that experience has been good so far.

Nov 02, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Efficiency gains are at the top of my list of pros. I also like the look of the white paper design....

Cons: The report functionality needs some work. I wish they also had a out of the box software. The wiki could also be worked on.