# SmartSimple Cloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SmartSimple Cloud Software - reviews, pricing plans, popular comparisons to other Grant Management products and more.

Source: https://www.capterra.com/p/166429/SmartSimple-GMS-360

---

# 

 SmartSimple Cloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SmartSimple Cloud

## What is SmartSimple Cloud?

SmartSimple Cloud is a robust, configurable cloud-based platform designed to streamline and automate processes for grants management, research funding, government, corporate social responsibility (CSR), and other complex workflows. Trusted by organizations worldwide, it offers powerful tools for managing data, enhancing collaboration, and gaining actionable insights, all within a secure, scalable, and flexible environment tailored to your organization's unique needs.

## What is SmartSimple Cloud used for?

[Grant Management](https://www.capterra.com/grant-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)

Overall rating

Based on 31 user reviews

Reviews sentiment

Positive

94%

Neutral

0%

Negative

6%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## SmartSimple Cloud alternatives

Highest Rated

[4.9 (172)](https://www.capterra.com/p/157005/Eleo/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (398)](https://www.capterra.com/p/158382/Submittable/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (316)](https://www.capterra.com/p/123954/Little-Green-Light/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/166429/SmartSimple-Cloud/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Grant Award Tracking

2.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track grant submission requirements, deadlines, and financial documentation for awarded grants

Audit Trail

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Budget Control

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and monitor spending to align with the financial constraints or goals

Grant Application Management

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage the status of grant applications

Reporting & Statistics

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

SmartSimple Cloud 68 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Manage the process of evaluating documents or requests submitted for approval

Manage attendance for classes, shifts, meetings, or events

A record of all activities within the system, including user access, changes made, etc.

Manage and monitor spending to align with the financial constraints or goals

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Organize and group data or items based on various criteria

Provides a channel for team members to share media files, communicate, and work together

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Specify or track the date/time a project, task, etc., is due for completion

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken

Track and collect membership dues

Electronically collect payments for goods or services

Reminders sent via email

Schedule and manage the logistics of activities and other gatherings

Generate reports to assess the financial performance of an organization

Software designed for grantmakers

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Track and manage the status of grant applications

Track grant submission requirements, deadlines, and financial documentation for awarded grants

Automatically search funding sources and alert uses when grant opportunities arise

Monitor application statuses, proposals and award funds

Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups.

Add, store and access information pertaining to members

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Track sent and received payments, invoices, and bills.

Generate quotes or estimates for customers

Ratings/Reviews

Analyze and gain insights into data in real-time

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Manage volunteer information and direct volunteer resources

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (31)

4.3

Based on 31 reviews

## Pricing

Value for money

4.2 (28)

### Starting price

Free trial  
not available

Value for money

4.2 (28)

4.2

Based on 28 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (31)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (31)

4.3

Based on 31 reviews

## User reviews

Overall rating

4.3

Based on 31 reviews

Filter by rating

5(15)

4(14)

3(0)

2(1)

1(1)

Mentioned topic

Sorted by most recent

UM

Una M.

Senior Commercialisation Specialist

Government Administration

### " When the SmartSimple portal fails"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 11, 2026

Pros

SmartSimple providers need to be quicker to fix the system when it looses inputted data and stops working.

Cons

4 days is too long for the SmartSimple providers to fix the portal when Researchers are waiting to upload proposals.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 13, 2026

Hello, Thank you for your feedback — we apologize for the disruption caused by the portal downtime and understand the impact this had on your researchers. Your comments were passed directly to our team and they have resolved the issue. We appreciate your patience and welcome you to reach out to us directly if you have any outstanding concerns. The SmartSimple Cloud Team

JS

John S.

System Admin

Political Organization

### "Just don't"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

July 3, 2022

It was okay but required full time staff to manage the product. Bluntly there are better cheaper products out there then this dumpster fire - use them (eg Wizehive)

Pros

Very little - it did work but dealing with the admin on this product is not worth the hassle.

Cons

It was expensive for what it did. The support dept I spoke to were useless and at times bent the truth.

Reasons for choosing SmartSimple Cloud

I inherited SmartSimple so it was not my choice.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Martina M.

Research & Funding Administrator

Research

### "Marine Instiute SmartSimple Unite for Government"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 22, 2020

We have had a very positive experience working with SmartSimple Unite for Government. It has allowed us to move away from a paper-based system and streamline our processes and procedures. We have expanded our system to allow us to record data required for national reporting requirements and feed into our organisational strategic goals and national strategies. The move to remote working for ourselves and our clients during 2020 was seamless due to the ability to access the system and all files and templates from any location. Our users were able to continue to access their projects and reporting schedules as normal with no new learning curve required. We as an organisation were able to continue our services to our current users and also create new funding/research calls throughout 2020 without having to amend our expectations or timelines. It was business as usual in a very unusual year.

Pros

The continual ability to update and configure our system is extremely useful. Our system is up and running for a number of years and working as required. However, it is very useful to update certain sections when we have a need to do so or choose implement a new feature without compromising our functionality. It allows us to update aspects when we have the time to do so without impacting our users and keeps the system fresh. We can choose what features we wish to implement and work to our own timelines. We can edit the system for specific user roles while keeping the system the same for other user roles. Particular favourite features include versioning and emulate session. Versioning allows us to quickly update our application templates inline with revised organisational terminology and reporting requirements without the need to over-write older fields. The emulate options allows us to assist our users in real-time without having to re-create their issues or logging them out of their system. We can access their system while they are on a call to us and talk them through their queries while viewing exactly what they are viewing.

Cons

It can be difficult to keep up with all the new features and at times difficult to decide if a new feature is worth implementing. However, attending various events which include presentations from other clients and the ability to speak to other clients using specific features helps us to make a more informed decision whether to invest the time in implementing these features.

Reasons for choosing SmartSimple Cloud

We chose SmartSimple Unite for Government as it was clear from their demonstration their system could meet all our requirements. We had compiled a very detailed specification document outlining our 'must have' needs and 'nice-to-have' items and this system ticked all those boxes. The configurability of system allowed us to have complete control and knowledge of our system and create our instance from scratch rather than try to fit our requirements into an existing system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EC

Eoghan C.

Business Analyst

Government Administration

### "Excellent for grants management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 22, 2020

Pros

Highly configurable web based software with good integration options. It really helps our organisation track grants and report on them for key stakeholders.

Cons

Our system was configured some time ago so certain parts need to be reconfigured to be more standard.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KG

Kim G.

Program manager

Hospital & Health Care

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 12, 2020

Pros

Ease of use, colour options for organizing information, saving documentation in drafts, linking pay to completion of entering visits.

Cons

The speed of going from screen to screen is the largest downfall

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TD

Tanya D.

Client Services Coordinator

Health, Wellness and Fitness

### "Smartsimple"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 11, 2020

Smartsimple made my job a lot easier. I was able to locate information quickly

Pros

It was user friendly. Very easy to navigate

Cons

There was nothing that I didn't like about the program

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Michelle W.

Client Services

Health, Wellness and Fitness

### "Thank you SmartSimple!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 11, 2020

Overall, very positive!

Pros

Web based, can be used from any computer, from home or the office!

Cons

If the web is having issues, can cause a lag, but in the many years I've used, the pros definitely outweighed the cons!

Switched from

[AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)

We were forced to switch as there was one automated report that would not work with SmartSimple that our company was required to provide.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Bobbi M.

Program Manager

Hospital & Health Care

### "Smart Simple for use in home health care provision"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 3, 2020

Our business used it for client charting and reporting.

Pros

I like the ease of use and the ability to colour code for client status and the ability to save notes and reports in draft.

Cons

Lack of ability to expand to mobile options to be used with LHIN APO and APR software.

Reasons for choosing SmartSimple Cloud

Ease of use and functionality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GB

Greg B.

Analyst

Philanthropy

### "SmartSimple is our new GMS!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 26, 2019

Pros

SmartSimple is fully customizable and scalable to our grantmaking needs. As an organization that processes almost 2,000 grants a year, we needed a robust grants management system. So far, we are very pleased.

Cons

There were some challenges with the inital porting of our legacy grants prior to launch (information not being captured) but now that my organization is fully dedicated to SmartSimple, our data is secure.

Alternatives considered

[Fluxx Grantmaker](https://www.capterra.com/p/146625/Fluxx-Software-for-Grantmakers/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Ramkumar A.

Manager of Applications, Information Technology

Non-Profit Organization Management

### "Right product for Grants Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 2, 2019

Pros

The application can be customized to any business process where you would like to track an entity. This flexibility to seamlessly customize the application without depending on the vendor is a big win for non-profit companies.

Cons

There is really nothing I can say as a drawback of this application as they continuously are evolving with technology.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/166429/SmartSimple-Cloud/reviews/)

Popular comparisons

[Instrumentl vs SmartSimple Cloud](https://www.capterra.com/compare/166429-233384/SmartSimple-Cloud-vs-Instrumentl) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)