Bookinglayer

Bookinglayer

5 / 5 30 reviews

Who Uses This Software?

Small to medium sized camps who offer both accommodation, activities and packages.


Average Ratings

30 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Pricing Details
    Standard and custom price plans available
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • Bookinglayer
  • www.bookinglayer.com
  • Founded 2013
  • Netherlands

About Bookinglayer

Cloud-based camp management system for small to midsized camps. Manage your accommodation and activities, in one system. Easily integrate a booking form on your website for customers to book direct. Build packages, send automated emails, accept online payments, manage accounts and financial reporting, manage staff, interact with your customers through a customer portal and manage customer data with our in-built CRM. Integrated with Gmail, Mailchimp, Xero, MyAllocator, Stripe, Paypal, and more.


Bookinglayer Features

  • Attendance Management
  • Billing & Invoicing
  • Customer Management
  • Food Service Management
  • For Campgrounds
  • For Summer Camps
  • Medical Management
  • Online Registration
  • Parent Portal
  • Program Management
  • Registration Management
  • Scheduling
  • Staff Management

Bookinglayer Reviews Recently Reviewed!

We re happy to work with Bookinglayer with personalized follow up and continuous improvements!

Oct 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: - Attractive Design
- Intuitive use
- Family like business with high customer service
- Precious Help and advices on the set up
- flexiblity to adapt to our business needs
- Reactivity on all requests
- good app support
-Dynamic team behind this tool: they keep improving the software considering the different specific requirements
- the team s high knowledge of the surf/kitesurf camp business needs

Cons: not that much all my feedbacks have been taken into consideration to improve the tool in a short time.

We use bookinglayer to manage all the bookings of our camp. Is easy to use and a time saver!

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integrates very well with redsys and other payment getaways. Email templates. Sms automation. Great support and team.

Very good customer service, always happy to help and accommodate requests.

Sep 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customer support is second to none and the design and functionality of the system is great. A huge improvement on our previous system.

Cons: Still in development - also a positive but does mean we need to wait for certain features. System very geared towards surfing but hopefully as time goes on and the business grows this will change.

We have had a great experience with Bookinglayer - I would highly rate the support which we received

Aug 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Support - very good quality support was made available to us from day one. At all times the Bookinglayer team have been very attentive to our specific requirements and have made some bespoke amendments for us, which is greatly appreciated.
2. Functionality - there is a lot of really good functionality included as part of the Bookinglayer product. In fact, we are probably only using a proportion of whats available to us, but its good to know that we can expand into the product as we grow out business.
3. User interface - the user interface is very well designed and integrates really well with our website. Customer feedback to date has been excellent, with limited or no problems with the booking engine (which is probably rare).

Cons: 1. Set up time - I guess it is a feature of all software, but there was more set up and configuration time required than I had anticipated.
2. Features - as the software has clearly been designed for activity based properties (such as surf camps) it took a little bit of work to configure it correctly for a property like ours (which is a small boutique style accommodation without onsite activities). I needed to use a few work-arounds to suppress some of the standard functionality which wasn't appropriate for us.

Overall: - confidence about our booking engine
- no need to build our own
- quality suport when we needed it
- working with a company who clearly care about their product and their customers
- lots of front and back office functionality
- ability to grow into the software functionality as we scale our business

Best booking software for tour operators

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Obviously the interface is designed beautifully, but what really stands out is the support. Those guys are damn quick when it comes to resolving errors and with any questions in general.

Cons: There is not much to dislike about this software to be honest. You get so much for your money.
Occasionally, you might encounter a bug here or there, but it will be resolved right away.

Top Booking-Software

Jul 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the functionality is great and easy to use. I had some questions and the Support directly helped me. Bookinglayer saves me some working hours a day.

Cons: can't change the name of the buttons. No direct google calendar importation. Well right now i can't say more cons

Overall: easy booking system for my vans, less work everyday & a top overview on each booking requests and clients

Great customer support and super easy to use

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple and straightforward interface. Love the fact that accommodation management is included along with activities.

Cons: Can't really fault it so far. Have only been using it for about two weeks but very happy with everything.

Easy to use, great overview

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: What I really like about the Bookinglayer 2.0 is the great overview you have. Per day you have a clear overview of how many people booked what. For us that is great as we have our own guests and people we pick up which only enjoy our activities. Both for us as users and for our guests the bookingsystem is easy to use, the guests have a great overview of what they book and how much the individual parts cost. What I maybe like best is the great service the guys of Bookinglayer offer us. You can always reach them and they really take the time to answer our questions.

Awesome booking system

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Amount of options

Cons: 2.0 version booking form could be more easier

Overall: Tim (owner) is a legend. Since 4 years he is been building this state of the art booking software for our surfcamps. It's a big USP for our business so if you are a competitor please don't use :)

great software for surfcamps!

Apr 03, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: this is a good software program which helps you to organize your surfcamp. To send the bills, get the money in your account, and get the bookings in a nice list. it helps a lot!

Bookinglayer - just what I've been looking for

Mar 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been looking for an affordable management system for a while now. I own a kitesurf school and guesthouse so when - the owner - got in touch with me to say that their software is designed for surf school with accommodation I had to have a look at it! I used a different system last year but that was just for booking the kitesurf element and they couldn't help me with the accommodation so it wasn't so useful to me (and it was more expensive).
My reason for paying to have such a system is that having the whole booking process and payment system automated, (including email templates going out to clients at certain times before and after their trip) will leave me (as a one man band) with more time to do ALL the other things that are involved with running my business.
The staff are extremely helpful and knowledgeable about their product. It feels like a small-ish company whereby they are more than happy to help with ANY stupid question (and I have asked a whole stack) or problem. I can't speak highly enough of owner and also Customer support representative (Support Legend).
I have evrything set up and live now, and am really excited about using Bookinglayer to it's full potential.

Awesome and easy System

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using Bookinglayer for several years now and we couldn't be happier with it. With this system is pretty easy to set up your packages and in general pretty easy to use. If you need need changement or modification on your products/system, the Team is always available and always trying to help create the perfect booking system for you or try to find solutions for it. For sure very recommendable!!

Bookinglayer & Girlzactive

Mar 29, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Support - easy to use - good looks now as well

Cons: that not everything is there jet. They work on it, but you do want the best for your clients of course.

Overall: Happy we got this system added to our website. Stuff finally goes automatic, the system takes care of everything. Only little thing is that the system is pretty young, so some things aren't completely up and running of finished yet, but no worries, the support is amazing and they always work on a solution! Definitely will keep using this!

Recommendations to other buyers: Use it! The support is amazing and they adjust it to all kind of business. Mine travels around the world and they created a solution for that :) Just contact them and go!

Our experience with Bookinglayer

Mar 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Adaptibility

Cons: Nothing so far!

Overall: We have had exceptional service from start to finish (and ongoing!) with Bookinglayer. The team could not be more helpful and what we are currently loving about them is that they are continually developing their software, so anything we feel we need to work differently for our unique market - a quick chat and they look at ways to find solutions. I have worked with many booking management packages over the years, but in a new role as Business Development manager for a Retreat business in Ibiza, I put Bookinglayer to the test. My product and packages are not the easiest to decipher, or formulate, but the team at Bookinglayer made it beautifully simple and massively effective. I highly recommend you invest in the set-up package they offer. We had Daniel - one of their 'Support Heros' to come and stay with us on site, and the way he grasped our business model and made it work for us within the programme was exemplary. So much so that I have other friends in other rental / reservation businesses on the island of Ibiza that now want to go with Bookinglayer. Don't buy some 'off the shelf' reservation package with minimal after-care or post purchase support. These guys are great, and I am so happy I have used them (and am continuing to use them) for their after-care service and excellent online 'Knowledge Base' to move my business forward in such a stress-free and friendly way. No hesitation in singing their praises so highly!!!

Recommendations to other buyers: It is continually developing, so is great for growing businesses.

Excellent support

Mar 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease and speed of making new bookings.

Cons: Photo upload is a bit time consuming.

Overall: We've been using Bookinglayer now for 2 months as our back office to book in our team trips. The setup went smooth and they provided guidance via Skype. As the software just came out of a beta phase some modules were not super easy to use but they have been improved over the last few weeks. It seems to be our system for the long run.

Easy to use, great support and does the job!

Mar 24, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I've been using Bookinglayer for the last month and it's our first time using a PMS. We found it very easy to start using straight away and found the customer support and documentation very helpful.
Bookinglayer developers are continually working on improving the software and adding features. We're excited about growing our business with Bookinglayer.

Freetime and no stress Thanks to Bookinglayer

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and is very logical in handling. In a few clicks i get all the informations i am looking for and can handle my bookings and timings in 5 secound...

Cons: It takes a bit to set up your way of business but it is well worse it.

Overall: I work with Bookinglayer since the beginning and love it. The new version is even better and makes your life and organisation of your camp easy, easy, easy. They are a bunch of helpful open minded people who work quick and detailed. Always open to help and to think with you.

Recommendations to other buyers: Try it out and ask if you need something special they will probably make it possible.

Great product and people

Mar 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We had some issues at the beginning due to a beta phase of their new system - but each of the team worked so hard to iron out glitches & worked with great speed to fix issues.
The support team are helpful and patient and clear.
What I found helpful was that some of the team are based where I live, so I could go and speak face to face which was important for me & why I initially went with their product -
I had been looking for a pms system and they where in the right place at the right time.
Also this product is tailor made for my type of hostel and they understand the needs of a surf house.
They are open to ideas and are working on flexible fluid solutions & im looking forward to carrying on working with booking layer.
I think that they are intuitive, flexible and forward thinking company and looking forward to the new features & super happy that I choose booking layer !

Next level booking management

Mar 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very Intuitive software that helps you organize and deal easily with any type of bookings, activities, packages your business can offer.
Very good and responsive customer support service.

Great system and super responsive support

Feb 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are using Booking layer for our retreat business and the set up and support has been exceptional. All our questions have been answered in a professional and timely manner and the system is easy to use and intuitive.

Booking layer

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Overall: Easy to use, great prompt and polite customer service. We found any questions we had were answered with clear, concise and very easy to understand instructions which was really helpful as I am not that tech savvy.

Bookinglayer has saved our time and money.

Jan 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been impressed with Bookinglayer since our first meeting. Very flexible to our needs and clear explanations, even if you aren't a 'techy'.

Very efficient and user friendly booking system

Nov 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly, efficiency, quality of support

Cons: .

Overall: As a surfcamp manager I needed an efficient booking system without having to design it myself as it would have been a costly and time consuming process. I found bookinglayer through colleagues who recommended me trying it. I was very positively surprised when Tim took me through the tool as I discovered it featured pretty much all I needed. I decided to suscribe for the supertubos formulae which perfectly fits the needs of a surfcamp of our size (7 rooms - total capacity 17 pax). The tool is very well designed and user friendly. The setting up was relatively quick, and Tim and Alycia have been very helpful to finalise the process. The booking plateform is working smoothly and clients seem to appreciate this feature on our website.
Our backoffice has clearly become more efficient as all the information on bookings is clear, centralized, ans safe, as well as client information. Mails and automatic replies is also a good manner to save precious time. I strongly recommend bookinglayer for businesses who need a well adapted booking plateform, taylor made to their needs, easy to use day to day, staff and client friendly, and which provided value for money. The quality of service during implementation is also remarkable.

Great sofware for surfcamps

Nov 21, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It is really well done and practical software for surfcamps like mine. You can save time and resources with just some clicks in so many aspects of the management.

Bookinglayer saves me so much time...

Nov 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I really have to think hard to recall my business life without Bookinglayer.. It's so normal now, but the amount of time I safe on administration, customer contact and tracking my targets is enormous. And the mental peace I have now because I know for sure that everything is in order (payments, confirmation mails, customer information/preferences), ensures a lot of positive energy.

Bookinglayer books well

Nov 20, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: After setting it all up Bookinglayer works very well and takes a lot of work out of your hands. And the team is always very quick to in case you need some help.

Software built for surfers

Nov 18, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Booking Layer has been ideal for our surf schools, it's great to finally have a system designed for a surf business, by a surfer who understands the practical and business requirements for a surf school / camp booking system. I've rated 4*s this year, but after having our first season review using 'Booking Layer 1' with Tim, I'm sure I will be rating 5* when using 'Booking Layer 2' for our second season kicking off in March 2017! Tim is very helpful and fast to respond if any questions. By getting more businesses on BL, we should be able to streamline a lot of the clunky old systems we all still use!

A great booking system

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The team have a really good understanding of the industry

Cons: Not much

Overall: Booking Layer saved us a lot of time last year, we're really happy with it. Tim was always available and we look forward to seeing the programme develop, and will be continuing to use it for years to come.

Booking made Bodacious

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The surf group module.

Cons: That more people will be able to have it soon :)

Overall: Our old system was dated and not effective for our logistically needs and specialist surfing and yoga services. Booking layer enabled us to strategically create efficiency coupled with ease of use. Tim and the team have been first rate and fast in assisting me with any minor issues in the initial use of the system.

Bookinglayer experience since the beginning.

Oct 26, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We started with booking layer as one of the first. In general we are happy with booking layer. Of course, as with any system, there are advantages and disadvantages to it:

Some advantages are:

* Good customer management
* Good overviews with regards to the bookings
* Email templates to quickly answer your customers and save time
* Really clear booking form and procedure, changed this year to meet the newest internet hypes etc.
* Lots of options for payments and good control of payments
* Allows you lots of detailed info about how your bookings are going compared to previous seasons.
* Keeps being updated to the newest standards and is always developed further to meet the newest trends. (can also be a disadvantage of course as relatively frequent changes are made)
* The owner is very helpful if there is a problem or if you are not happy with something, need a tailored solution etc. and tries to think with all of us to find the best solutions for us all.

That already brings me to one of the disadvantages:

* It is a product for many camps, therefore not everything might be the way you would do it if you would buy/make your own bookingssystem and there might be a few features which are not interesting to you (we, for instance, do not use the option to also plan the surflessons with it but still do that by hand, so have no experience with that). At the same time it might not be possible to implement some solutions which are important for you or the focus will be on something else at the time since you are the only one asking for it.
* For us BL is not yet detailed enough when it comes to making bills. We still use a different system for that, as regulations in France are quite difficult. Therefore we still need other software for some solutions. Of course it is hard to say how that would be for you.

Like I said, for us bookinglayer works well and it was definitely a good choice to start working with it. We are happy with it, however it is hard to say how it would tailor to your business.
From our experience the owner is always happy to look at it together with you and will try to honestly tell you if his solution will be suited for you or not.