Who Uses This Software?

Wisdom is a screensharing and live view application desiged to allow comapanies to assist their customers through screensharing and remote access.


Average Ratings

1 Review

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $89.00/month
  • Pricing Details
    $89 per agent per month. Enterprise is a custom software.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Wisdom
  • getwisdom.io
  • Canada

About Wisdom

Website visitor Screensharing & Recording for customer support, sales, and product teams-with no user downloads required. Wisdoms live view shows you what your customers are seeing in real-time, and enables interactive screen sharing to help solve them, with no user installations. Wisdom integrates with Intercom and other Live Chat services. Wisdom is offering a 14 day free trial, to get your team pro-actively engaging with your customers!


Wisdom Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Wisdom Reviews Recently Reviewed!


Wisdom is very useful website visitor session recorder. A handy tool.

Jun 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: If you are a web designer or a UX Designer this is a great tool for you. To record website visitors and website interaction never has been so easy.

It comes handy to keep track all the good and the bad (even the ugly), so you can evaluate how things are going and how users are really getting things. You'll never miss a flaw again.

It even offers a stack trace parsing, so there is quickly location of any bug around. And knowing that you can get a full view of your website interactions in every browser there is, is just wonderful.

Cons: Pricing maybe a cost you would like to consider. But if you can, do the investment. It will pay off.