# Kangarootime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Kangarootime the right Daycare solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166487/Kangarootime/reviews --- Kangarootime 4.5 (91) [View alternatives](https://www.capterra.com/p/166487/Kangarootime/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Kangarootime Ease of use 4.4 Customer Service 4.8 ## Pros and Cons in Reviews AH Ashley H Center DirectorEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “Kangarootime is always there for me and my team whenever we have questions or need a solution!“ February 14, 2024 SH Shelby H DirectorEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “Not being able to have an app for admin and not being able to get message notifications.“ February 24, 2024 EJ Erin J Regional ManagerEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “I like the ease, and the communication that we can provide to our families.“ February 14, 2024 HS Hannah S Regional DirectorEducation Management, 201 - 500 employeesUsed the software for: Less than 6 months. “Technology disruptions within the app--cannot provide accurate info to needed personnel due to this“ February 15, 2024 RS Rebecca S Management Education Management, 201 - 500 employeesUsed the software for: 6-12 months. “Parents can put contact information into the app which makes it easier for staff to contact parents.“ September 29, 2022 MS MaryKate S Assistant DirectorEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “Our parents don’t seem to love it as much as K1.“ February 29, 2024 JM Jennifer M Executive AssistantEducation Management, 11 - 50 employeesUsed the software for: More than 2 years. “Kangarootime is instrumental in processing of payments, and helping our center keep in communication, sharing information and photos of the children with their parents. “ April 8, 2022 SG Suzette G Asst. DirectorEducation Management, 11 - 50 employeesUsed the software for: More than 2 years. “I do not like that I cannot put in the next session of kids without changing where they are at the moment.“ January 28, 2022 ## Showing most helpful reviews Showing 1-25 of 91 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David K. Owner & President Education Management Used the software for: 1-2 years ### " Great software for child care centers" December 13, 2019 4.0 Kangarootime has helped us improve communication with parents and teachers, and eliminate lots of paperwork. The Kangarootime team has been great to work with. They are very responsive and supportive. Pros Software gives our Administrators constant visibility to room attendance and staffing. Parents love the smartphone app and the ability to communicate directly with Teachers and Administrators. Teachers love how the software helps them easily enter updates on the children without having to type out full sentences on the tablet. Cons The software is relatively new so they are still adding and improving some functionality. Billing lacked some features that we wanted initially but they have been responsive to requests for improvements. Reporting is also limited but is expanding. Alternatives considered [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)[Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Kangarootime While three or four products we looked at had the functionality we were looking for, we really liked the look and feel of Kangarootime, especially the Rooming Module. Furthermore, the team at Kangarootime, from the CEO down, made the purchase process enjoyable, which was not the case with some of the other products we considered. Review Source Response from Kangarootime December 19, 2019 Hi David - Thank you so much for taking the time to write a review about Kangarootime. We're thrilled to hear that the software has benefitted your administrators, teachers and parents. We're also happy to hear that our team has been responsive to your product feedback and customer service needs. If you have any further feedback, please do not hesitate to reach out. JS Julie S. Program Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Daily use " February 23, 2024 4.0 I enjoy using Kangarootime. I'm still learning, and looking forward to new updates. Pros I like the messaging feature. It makes it easy to communicate with parents and staff. The customer support is wonderful, especially Eric. He is my go-to guy! Cons I wish there was an easy way to receive a notification on the Admin side. I know parents receive a notification when they have a message, it would be nice if Admin could receive a notification on their phone or computer when they have a new message. Often, I am away from my desk, so this would make it easier. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) We were looking for an upgrade and to be able to use one program throughout the day. Review Source Response from Kangarootime February 26, 2024 Hi Julie, Thanks so much for taking the time to write us a review! We're so glad to hear you like our messaging feature and the customer support we offer. If you have any additional feedback, don't hesitate to reach out! Thanks again, The KT Team KC Katie C. Assistant Director Education Management Used the software for: 2+ years ### "Kangarootime Review from a previous teacher, now Assistant Director " February 3, 2022 3.0 I love being able to communicate everything that we did for the day for each child; whether it's care or educational based. There are a few other "shortcut" options I would love to see, but overall I appreciate having a program that has many options to show the parents the quality care we provide! Pros I really like that you can tell the parents everything about their child's day, daily! It's nice to be able to communicate with them using the messaging portion of the app as well. Cons There are some aspects of Kangarootime I would change. For Education: When uploading pictures, it would be nice to be able to upload more than 2-3 pics at a time. Also, I would love to see more "milestone" options to click when observing what they learned. Review Source Response from Kangarootime February 4, 2022 Hi Katie, thank you for taking the time to write us a review! We're so glad to hear you enjoy our communication features. Stay tuned as we continue to improve our user experience! Thank you again for your feedback! SMMD Sr. M. Mercedes D. Director Education Management Used the software for: Less than 6 months ### "GAME CHANGER!" February 21, 2024 5.0 Their exceptional 5-star customer service compensates for any minor shortcomings. I know they take my comments and recommendations seriously. Pros Kangarootime has truly transformed our childcare facility's operations, especially in maintaining proper ratios. With its seamless interface, we've seen a remarkable increase in monthly finances as we efficiently collect payments and empower parents with financial control. The platform's reporting tools are excellent. Cons The admin dashboard could improve its view of student-teacher messaging. Increase/enhance employee-focused reports. Alternatives considered [Smartcare](https://www.capterra.com/p/141292/SmartCare/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/) Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) After a frustrating experience with Procare's sluggish service and overwhelming array of reports, our switch to Kangarootime has been a breath of fresh air. Gone are the days of waiting endlessly for support; Kangarootime's prompt and attentive customer service is a game-changer. Our transition to Kangarootime has been seamless, and we couldn't be happier with our decision. Review Source Response from Kangarootime February 22, 2024 Hi Sr. M. Mercedes, Thank you so much for writing us a review! We're so glad to hear that Kangarootime has transformed your business. Our team really appreciates your kind words and feedback. If there's anything else we can do to improve your experience, don't hesitate to reach out! Thanks again, The KT Team JG Jill G. Director Education Management Used the software for: 2+ years ### "Helpful Tool" April 8, 2022 4.0 Kangarootime is a software package that takes care of my of our needs in our PDO & Preschool program. It covers billing & payments for our families, tracks employee time worked and allows for daily communication with our families. Overall, we are pleased with KT and the service they offer. Pros This is the first software program that our center has used. The billing and auto pay is wonderful! There are a lot of options so that we can personalize the billing. I never have any past due accounts with online & auto pay. This is also a good tool to share daily information and pictures with the parents. One of the things I like most about Kangarootime is the people. Customer service is very responsive and helpful in finding answers to questions and problems. They also listen to the needs of the customer and add needed features into the software. Cons My older teachers have struggled to learn to use the program. The user interface isn't as intuitive as it could be. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) We only used this program for billing and tracking payments made. Review Source Response from Kangarootime April 11, 2022 Hi Jill, thank you so much for taking the time to write a review! We're so glad to hear our billing and parent communication features have helped your center. We're also glad to hear our customer service team has been helpful as that is most important to us! If you have any feedback in the future, please don't hesitate to reach out. SP Samantha P. Director Education Management Used the software for: 2+ years ### "3+ years with this software" January 31, 2022 4.0 KangarooTime has everything we need for our business. From the parent experience to the staff experience - we have minimal issues. Pros As a childcare director - it was very important to me to have a program that the parents feel included. KangarooTime helps us communicate effectively with our parents, and organize our tuition and paperwork. We love the checking in and out feature. Cons There needs to be an admin / staff app instead of fully web-based. The interface of the daily reports (circles in circles) is not user-friendly. Billing is too complicated. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Kangarootime The check in and out feature on KT was more user-friendly and what we needed. Switched from [Tadpoles](https://www.capterra.com/p/118895/Childcare/) We wanted a billing aspect. Review Source Response from Kangarootime February 1, 2022 Hi Samantha, thank you so much for your review! We're so glad to hear that our parent engagement features have helped improve communication at your center. We're looking forward to updating our interface and improving features in our new platform. Stay tuned! If you have any further feedback, please reach out. Thanks again! LR Laura R. Executive Assistant Primary/Secondary Education Used the software for: 2+ years ### "Kangarootime " December 16, 2019 5.0 Using Kangarootime over the past several years has streamlined collecting tuition in a timely manner. From lackluster payments that run several months behind all the way up to the end of school in June, we now (in December) are completely collected for our 2019-20 tuition. Pros Kangarootime maintains records - from financial to children/family files & attendance in one streamlined package. Because it is maintained in the Cloud, it is much more secure than paper documents in a physical location; however documents scanned & uploaded can be easily retrieved & printed by both school administration & parents. Kangarootime is not a finished product. It continues to grow & change to accommodate users' needs. Cons Because Kangarootime was initially created for Daycare facilities, the billing structure is a bit different that the way our 10 month nursery school program bills. We have, however, managed a work around & the Support Staff are FANTASTIC! Reason for choosing Kangarootime The people. Hands-down the people! If something doesn't work right for us, if parents need assistance with their account, when we have suggestions for updates or changes, every issue was met with positivity, a sense of humor & kindness. We have dealt with all of their Support team as well is \[SENSITIVE CONTENT HIDDEN\] the owner & can unreservedly recommend Kangarootime because of them! Review Source Response from Kangarootime December 19, 2019 Hi Laura - Thank you so much for writing a review for Kangarootime. We are thrilled to hear that we've helped your streamline your school's tuition collection and also helped maintain your records. We are also very happy to hear our customer service team has been helpful! If you have any feedback to share in the future, do not hesitate to reach out to us. DW David W. Business Manager Education Management Used the software for: 2+ years ### "One stop shopping. Kangaroo does it all." March 4, 2024 5.0 clean use, easy to work with, second to none in customer service to explain how to or do it for you!!! 500 stars Yes... I know but not being a tech guy, I am impressed. Pros I'm not a tech guy AT ALL. Even found it easy to use Cons not able to send videos (BUT THEY ARE ABLE WHEN K2 DROPS) Reason for choosing Kangarootime They were not pushy with the sale and their support staff is amazing. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) not user friendly and customer service is not up to snuff Review Source Response from Kangarootime March 5, 2024 Hi David, Thanks so much for taking the time to write a review about your experience using Kangarootime! We're so glad to hear that our software has been user-friendly and our customer service team has been helpful. If you have any additional feedback, don't hesitate to reach out. Thanks again, The KT Team KT Kristin T. Regional Director Education Management Used the software for: 1-2 years ### "Change is hard but well worth it!" December 16, 2019 4.0 One of the best aspects of this company is its customer service. If you call you are not on hold forever and you speak to a live person. emails are answered within 48 hours and during the set up process the staff was available at any time to help trouble shoot. We do have a weird payment schedule and the staff continues to work with us on tweaking things to get the right. Our parents love the daily reporting which we did on paper prior and the automatic and electronic billing. Overall A+ from me! Pros This is very user friendly and combines what we were using 2 or 3 softwares to do into one package. Our goal was to have better and more consistent communication with our customer base and this does it and more! Cons Dislikes would be not being about to put all the children to sleep at once in the rooming module, which I have reported to the company and this is coming as a change in the future. Alternatives considered [Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/) Reason for choosing Kangarootime There was another childcare center in my general area that had switched from ProCare and was able to help me get over my fears of change and was willing to answer questions and show me how it was working for her company. Also the sales staff was much more down to earth and friendly instead of just pushing their product down my throat like to other company we were considering. Review Source Response from Kangarootime December 19, 2019 Hi Kristin - Thank you so much for taking the time to write a review for Kangarootime. We're thrilled to hear we have helped to improve communication with your customers! We also are glad to hear that our customer service team has been helpful to you. If you have any feedback you would like to share in the future, do not hesitate to reach out. DK Dellisha K. Assistant Director Education Management Used the software for: 2+ years ### "Good foundation with work to be done" December 11, 2019 3.0 Pros I like the ability to see the amount of children in the building and the amount of children enrolled. As well as the ability to take pictures. Cons I don't like how outdated this software seems. I compare to tadpoles and I like that Tadpoles is particular with the tablets that can be used for their software and the tablets take phenomenal pictures. The quality of pictures sent home are a disappointment. I do like the way the pictures come out when teachers log into Kanagrootime from their phone. I just feel like the software is so outdated. I always think that when it comes to billing there's no way to fix a mistake. No easy way. I think it's silly to have to "credit" or add line instead of delete a billing mistake. I don't like how glitchy the app is. If I look through my gallery and keep scrolling it crashes. I don't like how I have to explain to parents to view the breakdown of their billing on the browser because the app does not offer it. If a child is "tagged" in a photo with other children (group photo) that photo shouldn't be able to be downloaded. That's another thing I love about Tadpole and how up to date it is with technology. as a mother, I would be very upset if someone posted my child on their social media without my consent. Switched from [Tadpoles](https://www.capterra.com/p/118895/Childcare/) Different jobs. Different location and different company. Review Source Response from Kangarootime December 17, 2019 Hi Dellisha - Thank you so much for taking the time to write a review about Kangarootime. We appreciate the candid feedback about our software and have shared it with our product team. We're always open to feedback and incorporate it into our design process. I'm excited to share that a lot of your recommendations will be included in our update that will be released next year. If you have any further feedback you would like to share, please do not hesitate to reach out. TB Teresa B. Director Education Management Used the software for: 1-2 years ### "We love Kangarootime" February 16, 2024 5.0 We love the ease of the program and the ease of the set up. All features are easy to use. Pros The ease of Kangarootime. Easy to communicate with parents. Check in for parents is fast and easy. Cons Once in awhile you run into a glitch. Sometimes families are not able to check in their child. Review Source Response from Kangarootime February 19, 2024 Hi Teresa, Thanks so much for writing us a review! We're so glad that you've had a good experience using our software. If you have any additional feedback, don't hesitate to reach out! Thanks again, The KT Team KE Kim E. Director Education Management Used the software for: 2+ years ### "Kangaroo time makes my job easier" February 14, 2024 5.0 Pros I love that I can track a child's immunizations and records easily and know who is out of date for shots. Having the messaging system between teachers and parents help without having to answer the phone during class. Cons That we only have the ability to onboard one parent when registering a family. There's no way of searching old messages by sender or topic. We have to go through pages of days to find an older message. Review Source Response from Kangarootime February 16, 2024 Hi Kim, thank you so much for taking the time to write us a review! We're so glad you like our messaging and immunization features. We're always looking to improve and will share your feedback with our team. Thank you again! - The Kangarootime Team LV Lisette V. Director Education Management Used the software for: 2+ years ### "KangarooTime Review" March 4, 2022 5.0 Overall, I love KangarooTime! Coming from the "old school" method of paper and pen, this software has made our centers day to day so much easier!! Pros Makes the day to day input of a child's day so easy and user friendly, even for those who are not good with technology. Cons One thing I wish we could change is some of the billing components (being able to go out in the future with changes instead of having to do the week before). I also am not a fan of the fact that if you make a change in someone's account after Tuesday that uses autopay, it cancels out the autopay for that week. Review Source Response from Kangarootime March 8, 2022 Hi Lisette, Thank you so much for taking the time to write us a review! We're so glad to hear that our software has made operations at your center easier. We appreciate your feedback and are always looking to improve. Don't hesitate to reach out in the future! Thank you again. SH Shelby H. Director Education Management Used the software for: 2+ years ### "Easy to use" February 24, 2024 3.0 Pros That it is very user friendly. Customer service is outstanding when needing help. Cons Not being able to have an app for admin and not being able to get message notifications. Review Source Response from Kangarootime February 26, 2024 Hi Shelby, Thank you for taking the time to write us a review! We're so glad that you've had a good experience with our software. We're always looking to improve our platform so if you have any additional feedback, don't hesitate to reach out! Thanks again, The KT Team CJ Christine J. Principal/Director Education Management Used the software for: 2+ years ### "Kangarootime Rocks!" December 17, 2019 5.0 Pros We can't believe how much time we have reclaimed since beginning with KT. The parents love the real time updates and the staff loves the visual cues and intuitive use. I love that parents can pay online and I now receive over 90% of tuition in the first week of each month! Cons Wishing I could upload a word document right into class notes so that we can upload flyers and lesson plans. Reason for choosing Kangarootime The customer service at KT is phenomenal. It puts them head and shoulders above all other competitors! Review Source Response from Kangarootime December 19, 2019 Hi Christine - Thank you so much for taking the time to write a review for Kangarootime! We are thrilled to hear that our software has helped your team save time and that we've helped improve communication with your staff and families. We have shared your feedback about uploading Word documents with our product team. If you have any feedback in the future that you would like to share, do not hesitate to reach out. AJ Alicia J. Assistant Director Education Management Used the software for: 2+ years ### "Review" April 8, 2022 4.0 Pros I like the ease of looking up children, family information, and all accounts are put together. Cons There are options that could be improved or some are missing. Sometimes (especially on the parent end), the software glitches. Review Source Response from Kangarootime April 11, 2022 Hi Alicia, we appreciate you taking the time to write us a review! We're so glad our system has made managing accounts easier for your center. We're constantly working to improve the software so if you have any additional feedback, don't hesitate to reach out! Thank you again! DS Dawn S. Director of Regional Operations Education Management Used the software for: 6-12 months ### "Review " December 16, 2019 5.0 Overall my experience has been great. \[SENSITIVE CONTENT HIDDEN\] is amazing and ready to jump in and help when I have a question, concern or suggestion. Pros I like that I can set up the billing process and leave it to run everything. Cons Pulling reports is a bit trying. Putting in an excel doc instead of just giving info needed. After getting the excel spreadsheet, I then have to manipulate it to get the exact info I need out of all the info it gives me. Reason for choosing Kangarootime We felt it would give us everything we needed in one app. Also, it was highly recommended by another center director. Review Source Response from Kangarootime December 19, 2019 Hi Dawn - Thank you so much for taking the time to write a review for us. We're thrilled to hear that Kangarootime has helped with your billing process and our customer service team has been a great resource for you! If you have any more feedback in the future, don't hesitate to reach out to us! LM Lynda M. Director Used the software for: 1-2 years ### "Kangarootime has helped to free some of my time since I don't have to make sign-in sheets every week" September 18, 2017 5.0 Pros I find Kangarootime user friendly and once you learn how to operate it, it's pretty easy. I like the fact that all the children are assigned into classrooms, so I know who is here and who is absent. I also like the fact that the company is always improving functions and making it easier for everyone to use. Cons When you are on one page and need to go to another, it is difficult to go back and at times you have to start from the beginning. We should be able to go back and forth, from page to page with out being dumped out of the system. In the messaging area I would like the parent to be assigned to a child especially if they have a different last name. In the afternoon the teachers stay on the main rooming page as, they are responsible for check out for all the children and you don't see when any new messages come in. If parents don't request check in or check out, we don't know if that child is here until we are in our separate classrooms or ready to go home. Review Source LJ Lailanie J. Executive Director Used the software for: 1-2 years ### "Kangarootime and their staff has made our transition smooth and comfortable! We are big fans!" January 26, 2018 4.0 Pros As a director, I love that I have access to the families information, who is in school that day, what teachers are there, can message families, etc. all remotely. I dont have to rustle through paperwork or interrupt the teachers teaching for information that I can easily look up. The time/date stamps for attendance, the family info, the messaging everyone at the same time are my favorite features and has saved me time. Cons That a child cannot have another person's guardian on their pick up list. That has been a frustrating issue for parents and teachers, and have had to resort to signing original paperwork in the meantime on those occasions. Review Source Response from Kangarootime February 8, 2018 Hello Lailanie! The guardian issues will soon be resolved! Please make sure that you reach out to our customer success team to show you the MASSIVE updates in the Hopper. We have implemented the 'Education' 'Developmental' and 'Cognitive' milestones. Hope all is well! Scott Wayman Founder and CEO DF Denise F. Church Administrator Religious Institutions Used the software for: 1-2 years ### "Kangarootime Use as a Church Administrator" December 16, 2019 5.0 It is wonderful software! I'd like to see it expand to offer more assistance with projecting income, expenses, etc. (Maybe it has that capability and I just have to learn more!!) Pros I like the simplicity of it. Lots of content and information there, but it is simple to navigate! Cons Some parents have had trouble logging in, etc. Reason for choosing Kangarootime Our Pastor met the originator of the company (I believe that was the young guy's role) at an educator's conference. Review Source Response from Kangarootime December 19, 2019 Hi Denise - Thank you so much for taking the time to review Kangarootime. We're glad to hear that you like the software and it's been helping your center. If you have any additional input you would like to share about parents having trouble logging in, please reach out to us directly. Again, thank you for taking the time! RM Ron-Shanita M. Owner Education Management Used the software for: Less than 6 months ### "So convenient and effective" December 11, 2019 4.0 My experience so far overall has been great. It has brought my business into the 21st century and off of pen and paper. Pros Before this software, I was tracking attendance, invoices, payments, and parent correspondence by hand on paper. Kangarootime has freed up so much time and energy and made running my business go so much smoother. Cons I wish it was more customizable for my specific business. It would be most convenient if there was center app for my business to use because we are an aftercare service and are not in front of a computer a lot. Also, we charge a different rate one day of the week and there is currently no way to customize that and it requires me to manually add the charge every time. Reason for choosing Kangarootime It was more suitable for my brand new small business Review Source Response from Kangarootime December 12, 2019 Hi Ron-Shanita - Thank you so much for taking the time to write a review about Kangarootime. We're thrilled to hear that Kangarootime has tremendously helped your business! We also appreciate the feedback about customization and will share this with our product teamwe're always looking for ways to better serve our customers and develop new solutions. If you have any feedback in the future, please reach out and share it with us! DB Diane B. Owner Education Management Used the software for: Less than 6 months ### "Not Happy!" December 19, 2019 2.0 Well, I gave up all together understanding your program. The amount of work to do one entry is ridiculous. I can't stand the fact that if I have one simple question, I have to schedule an apt and it is usually 4 or 5 days out. Frankly, extremely disappointed with this program and the overall response time to one simple issue. Pros Originally the two-way communication between parents and teachers, as well as the billing. Cons Everything. It is not user-friendly at all. Reason for choosing Kangarootime I chose Kangarootime because it seemed to cover more features with less other programs, but it turns out, it is too tedious to use. Too much work and unrealistic for the day to day. Customer service although super friendly and nice takes a while to get an answer since most times we need to schedule an appointment. As soon as possible, we will be making the change. Review Source Response from Kangarootime December 27, 2019 Hi Diane - Thank you so much for taking the time to write a review about Kangarootime. We are sorry Kangarootime has not met your expectations. We would like more information about your specific experience with Kangarootime and will have a member of our team reach out to you directly. JH Jaimie H. owner/director Education Management Used the software for: 6-12 months ### "Great Software Program" December 11, 2019 5.0 Amazing!!!!!! Pros The costumer service is so helpful and great to deal with. Cons Remembering all the steps to go thru in billing Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) So we could use it with CRM Review Source Response from Kangarootime December 12, 2019 Hi Jaimie - Thank you so much for taking the time to write a review about Kangarootime! We're thrilled to hear that our customer service team has been helpful to you! We will take the feedback about billing and share that directly with our product team (we do have some exciting new features coming up this year that will help with this!). If you have any additional feedback to share with us, don't hesitate to reach out! SG Samanth G. Director Education Management Used the software for: 1-2 years ### "Love it!" December 16, 2019 5.0 The customer service team is great. All in all we love the software. Pros I liked that it was not a monthly subscription. One payment and it’s yours. Cons The rooming feature could be more user friendly, but still works well. Review Source Response from Kangarootime December 19, 2019 Hi Samanth - Thank you so much for taking the time to review Kangarootime! We're thrilled to hear that you like the software and our customer service team has been helpful to you! If you have any more specific feedback about the rooming feature that you would like to share, please reach out to us directly. Again, thank you for writing a review! JS Jimmy S. Administrative Assistant Education Management Used the software for: Less than 6 months ### "Kangarootime is great!" December 11, 2019 5.0 Pros I love how easily it is to manage billing as the accounting guy at our school. Also, the whole check in and check out process is easier and better for teachers and parents. To also see what rooms are over or numbers of rooms is so convenient, this is so much better than using tadpoles and procare like we used to. Cons Occasionally support will take a little bit long on getting back to us on issues but all in all they do a good job. Review Source Response from Kangarootime December 12, 2019 Hi Jimmy - Thank you so much for taking the time to write a review for Kangarootime! We're so happy to hear that we've helped your team and parents with our billing, rooming and check-in/check-out features. We also appreciate the feedback about our support response time and will share that with our team. Please feel free to reach out to us with any feedback in the future! 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