Who Uses This Software?

Loomly caters to all social media managers, from brands to agencies, freelancers, startups, non profit organizations, influencers & individuals.


Average Ratings

286 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $36.00/month
    See pricing details
  • Pricing Details
    https://www.loomly.com/pricing
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Loomly
  • www.loomly.com/
  • Founded 2016
  • United States

About Loomly

Loomly is the Brand Success Platform that empowers marketing teams to collaborate, publish and measure. Streamline teamwork along your entire content management process: manage digital assets, fuel storytelling, polish content, approve messaging, reach your audience, engage your community and measure performance. Now supporting organic content, boosted posts and objective-driven campaigns. All in one collaborative solution.


Loomly Features

  • Automated Publishing
  • Brand Tracking
  • Content Management
  • Customer Engagement
  • Multi-Account Management
  • Multi-User Collaboration
  • Post Scheduling
  • Reporting/Analytics
  • Social Media Monitoring
  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Post Scheduling

Loomly Reviews Recently Reviewed!


Loomly is a must for small organizations.

Aug 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I "work" for an all volunteer dance company. No one gets paid to do any of the jobs required to market the company or the shows. Loomly lets me streamline my time making and implementing social media marketing campaigns. It also makes it easy for other people to help.

I can choose one or 2 nights a week to sit down and get things all done. I love that I can see all the posts on a monthly calendar, whether I scheduled them, or someone else has. With several hands in the pot it keeps us from posting too many things in one day.

Loomly is great for collaborating with other users. I can mention someone to get them to check my grammar and spelling, or to bounce ideas off them. We can also work together on a post, I can put a picture in and someone else can write the witty words to go with it.

Loomly has helped us to grow our social media presence by making it easy to create and schedule posts. You can also see when people have interacted with your posts right in the Loomly interface, so you can like their responses.

You can set up alerts to remind you if posts haven't been scheduled yet, or for when collaborators comment on your posts.

There's a lot to love about Loomly. They have post ideas if you can't think of something to write. They have tips for best times of day to post, and reminders if you've done something whacky like put a weird size image in a post. The customer service is fantastic.

Cons: There is not much I dislike about Loomly. I wish that the posting videos and multiple pictures to Instagram automatically was already implemented (it's in the works). Right now you have to have a Buffer account connected, and then Loomly sends you an alert and you have to post the video / multiple image Instagram post from your phone. But even that is easy to do. The photo is there and the caption is automatically copied to your clipboard so it's pretty simple to do.

Overall: Overall, Loomly has made being an unpaid social media manager something that is manageable. I have implemented a plan so our posts aren't all on top of each other, and have managed to have real social media campaigns. Since we started using Loomly, we were able to grow our Instagram and Facebook accounts. Loomly has really made things less time consuming and more collaborative. It's great.

Vendor Response

by Loomly on August 08, 2019

Dear Brigitte, Thank you so much for your incredible review, this is immensely appreciated. It means a lot to read that Loomly helps your organization streamline processes. I confirm that we are doing everything in our power to bring Instagram direct publishing (for photos, slideshows and videos) to you as soon as feasible. Please let us know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly.

Great tool for your business

Aug 06, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really enjoy the ease of use for Loomly for our business. I'm able to schedule out our social media across many channels for multiple accounts. I appreciate how I can 'set it and forget it' for the certain social accounts.

Cons: The few things I struggle with the most are not having Loomly auto publish to Instagram. I understand that this is in the works and will hopefully happen soon. The other pieces are not being able to edit photos within the system such as cropping or minor adjustments to photo editing, and having an emoji feature to add to the content.

Vendor Response

by Loomly on August 08, 2019

Hi Erin, Thank you so much for your review, this is really useful. I am glad to read that you find Loomly easy to use. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as possible. We also have a photo editing feature in the works that should fit exactly the need you describe. Please let us know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly.

Loomly Review

Aug 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's extremely user friendly. The calendar view is exactly how I like to see what's going on. And the price is almost unbeatable for the amount of users Loomly allows, compared to other applications like Sprout or Hootsuite.

Cons: Not being able to post directly to Instagram is a bother, but I understand this is an issue with all of these post-planning applications.

Overall: I've enjoyed it. I think it's easy to use and the price is fair. I hope it sticks around for a long while!

Vendor Response

by Loomly on August 07, 2019

Dear Austen, Thank you very much for your review, this is truly appreciated. It means a lot to read that you find Loomly extremely easy to use. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as feasible. Please let our team know if we can assist you in any way. Sincerely, Thibaud, CEO of Loomly.

Why I use Loomly for my social media posts

Jul 30, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Loomly has a very straightforward workflow, it is easy to learn and use, and is very affordable.

You can give your posts different labels to keep tap on your different content types ie podcast, recycled old post, video.

You see recommendations on how good (or not) the day and time you have selected is, for your social media site.

Graphics can be added. A link shortener is part of the software. You go from selecting calendar, content type, social media platform, time and date and review or publish with great ease.

Even better, it now integrates with Facebook paid campaigns. You can set up and deliver your Facebook ads all from the Loomly dashboard.

For the single blogger who just runs one set of social media sites for their blog/business, it's a sweet deal.

Cons: I'm not aware of how you would be able to republish the same post, multiple times. However that is not something I like to do, as I feel it gets 'spammy'.

This software is best for the small blogger. But, hey, that's the majority of us!

Overall: Very friendly emails, quick response to problems. The software is stable and continuously being enhanced.

Payment integrations for Instagram campaigns are (I believe) currently possible.

Vendor Response

by Loomly on July 31, 2019

Dear Delia, Thank you so much for your incredible review: this is immensely appreciated. It means a lot to read that you are enjoying Loomly so far. When you need to publish the same post multiple times, you can take advantage of the "Duplicate Post" feature, although it is indeed highly recommended to tweak a post when republishing it to avoid duplicated content and spam, you are perfectly right here! Please let our team know if we can help in any way. Sincerely, Thibaud, CEO of Loomly.

Great Value, Useful Tools

Aug 06, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We love the Instagram grid preview feature, it helps us plan our content visually, and not every social media planning platform offers that. We also like the "Master Calendar" feature, as it enables us to see every single content that is going out on every channel for the whole month.

Cons: The approval process can be very confusing. We also do not really think the IG story feature is good enough or even necessary for now, because it only allows us to draft/schedule content without texts on it. And when we try to add text via loomly, it will do it with a black bar like snapchat, and we don't really want that. So we never use the ig story feature here.

Overall: It is very useful and helpful, the features are diverse, great for planning for multiple platforms. It could be improved, for sure. But overall very positive experience.

Vendor Response

by Loomly on August 07, 2019

Dear Debora, Thank you very much for your review, this is much helpful. It is really nice to read that Loomly helps you plan your content visually: this is truly one of our goals as a company. I hear you regarding the Story feature we recently launched and confirm we are working on an update that will provide you with more creative freedom to design nicer Stories. Please let us know if we can help with anything. Sincerely, Thibaud, CEO of Loomly.

Really Handy Overall!

May 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I am the main user of Loomly in my office as the social media manager & one of the graphic designers for the organization. I use it just about every day and I find it very useful for planning posts, organizing my time and posting schedule. I like being able to see the calendar I've created in several different views. I also love being able to see what our feed will look like with the posts I've created, even including future posts that I've assigned but not yet published. I also have found their customer service to be really responsive and friendly, and go the extra mile to figure things out for me when I've had an issue, or not understood something within the app/site. Its been really interesting to use this app, and my department has chosen to continue our subscription past the trial because we like even being able to give each other feedback on posts, assign certain topics to specific people, and see the history of posts & images and pull from those for future posts without scrolling way back in our feeds for that info.

Cons: There are just a few things I would like to see improved with the use of Loomly. Overall, I find the design of the interface it to be very intuitive and easy to use; however the thing holding it back is posting to Instagram. Loomly is a bit behind on integrating it's system with the new Instagram rules (which now DO allow publishing through third party apps). So as of right now, it is not easy to post to Instagram, and in fact it almost feels like a waste of time to even use Loomly for that because you're just creating posts on Loomly and then having to redo everything through Instagram later, or copy and pasting everything from Loomly which is just an extra unnecessary step. I've also found that that part of the interface (especially from the app) to be counter intuitive and it ends up giving me lower quality images than what I uploaded to copy and past into my post. This is really only one area that I've found to be lacking, but to be honest, the point of an app/website like this is to make less work, not more for a social media manager, so I do think it's important to be on top of it.

Great for small teams!

Aug 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that our team can preschedule the week for social and not have to worry about live posting every day. It's just a weekly task unless something time-sensitive pops up. We have a smaller team and each member focus' on more than just social, so it's great to not have to have someone constantly stop what they're doing every time a post needs to go live or schedule in each of the different platforms. Also, the ability to customize the messaging for each platform in one place after writing the general messaging is so easy!

Cons: Sometimes the Instagram integration glitches and we have to stop and manually push, but it always sends a notification via email and the app if something doesn't go through.

Vendor Response

by Loomly on August 06, 2019

Hi Pamela, Thank you very much for your review, this is truly appreciated. It means the world to read that your team is finding Loomly useful. We are doing everything we can to improve the Instagram publishing workflow as soon as possible. In the meantime, please let us know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly.

Great For Social Media Scheduling

May 15, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I LOVE that you can write the content once and then tailor each set of copy for each social media channel. For example, the exact same copy that works for Facebook doesn't always work for Instagram & Twitter. With Loomly, you can write it once and then go into each platform and customize your content to include hashtags, shorten links, etc. You can also upload custom photos for each platform. Other social media schedulers only allow for one set of copy across all the platforms you choose, making it cumbersome and time-consuming when you have multiple platforms to schedule.

Cons: I cannot stand the fact that you have to also have a Buffer account to enable auto-posting with Instagram. I really, really wish they'd figure out a way to allow auto-posting instead of getting push notifications on my phone without having to have a Buffer account. I don't want to have to pay for two social media schedulers. Loomly would be nearly perfect if not for that huge flaw.

Overall: The overall experience has been wonderful. My only negative feedback is the inability to auto-post with Instagram unless you have a Buffer account. I'd also like to customize what steps I take when scheduling. (For example, I always skip the "audiences/filters" feature when scheduling for Facebook, and I'd like the option to get rid of that step entirely because I won't use it for my clients.) Otherwise, the interface is smooth, easy-to-use and learn, and helps me write and schedule content more efficiently.

Vendor Response

by Loomly on May 16, 2019

Dear Natalie, Thank you so much for your amazing review and your very kind words. It means a lot to read that you have been enjoying Loomly. As far as Instagram scheduling is concerned, we are doing everything we can to release such a feature as soon as feasible. I will send you an email today separately to give you an update on the situation. In the meantime, please let me know if I can assist you with anything else. Sincerely, Thibaud, CEO of Loomly.

Loomly is a savior when it comes to managing social media

Aug 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With Loomly, you can manage all your social media content and interactions from one platform. I find it easier to use than similar offerings from other companies. The interface is simpler and cleaner. I can receive information via email, push notifications or even Slack. So when people engage with my content on my social media channels, I receive alerts.

Cons: I wish Loomly was integrated with WordPress so that posts could autopublish from WordPress vial Loomly to all my social media channels.

Overall: As a small business I don't have the budget to hire a dedicated social media manager. I am very busy and wear many hats. Posting to Facebook, Twitter, and other social media channels can be time consuming, as well as tracking social media interactions . Loomly makes it much easier to manage all this.

Vendor Response

by Loomly on August 08, 2019

Dear Krystal, Thank you very much for your review, this is truly appreciated. It means a lot to read that Loomly humbly contributes to the success of your business. We do have an integration with Wordpress on the roadmap, although I cannot commit to a hard ETA yet: in the meantime, an idea could be to leverage the RSS feature to automatically create Draft posts in Loomly from your blog posts in Wordpress, as suggested here https://blog.loomly.com/rss-feeds-inspiration/. Please let us know if we can assist you with anything else. Sincerely, Thibaud, CEO of Loomly.

Save time and money!

Aug 06, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Ease of Use

2. Visibility of content planning and network preview

3. Tagging ability

4. Ability to collaborate with the team on content development

5. Affordable

Cons: 1. Lack of the ability to schedule to Instagram

2. Ability to include tags on Facebook posts on scheduled posts

Overall: 1. Saving money

2. Save time on development and management of content

These two factors are enough to convince me to stick with the software.

Vendor Response

by Loomly on August 08, 2019

Dear April, Thank you so much for your review, this is super helpful. It means a lot to read that you find Loomly easy to use and that the platform saves you time & money. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as possible and that including tags in Facebook posts is on our roadmap. Please let us know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly.

Great app!

Jul 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love this app - particularly how it helps you write better content. Ability to adapt the post in full for each platform & the helpful hints & tips and hashtag counts are fantastic. The biggest bonus is the app tells you the prime times and days of the week to post so you dont put content out at a bad time and can really create a bespoke plan for the week. Very little to say that is not a massive positive other than having to use Buffer as well is a bit of a pain and I dont like the calendar.

Cons: Cost - it is more than I'd like to pay especially when I also need to pay for Buffer alongside it. I dont like the way the calendar is set up - it's not clear to see what posts are going out every day, I try to mix up the content for each platform across the week and after you've done several schedules and want to go back to check what you did it becomes tough to see what's posting where.

Overall: Great to be able to schedule content across all my platforms - I spend a few hours a week creating posts which schedule automatically for the whole week. After using Hootsuite for several years I've now replaced it with Loomly/Buffer - and although I'm paying more than double I think it's worth it for the ability to create better looking posts.

Vendor Response

by Loomly on August 01, 2019

Hi Nikki, Thank you very much for your review, this is immensely helpful. It means a lot to read that Loomly saves you time and helps you create better posts. As far as seeing your upcoming posts, may I ask if you had a chance to use the "Post Overview" & "On The Radar" widgets on your dashboard, which let you see at a glance the posts that require your attention on the short term? I can confirm that we are doing everything in our power to bring Instagram direct publishing to Loomly as soon as feasible. Please let our team know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly.

Very affordable alternative to the more costly competitors

Aug 05, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best thing about Loomly is the general user-friendliness of writing up and scheduling posts to all our different social media platforms. It's very easy to tweak the individual platform's posts to suit their unique uses. Also the topic suggestions when creating a new post are very handy if you want to get something out but are stumped for content

Cons: There aren't really any cons that I've run into. Getting started there was alot to take in, but it didn't take TOO long to get the hang of it all.

Overall: Loomly has been a great solution to the problem we were having about putting out consistent content for our Facebook/Instagram etc. It's simply a matter of writing up content, adding a picture and tweaking the individual channels then we just set and forget.

Vendor Response

by Loomly on August 06, 2019

Hi Hudson, Thank you so much for your review, this is immensely helpful. It means the world to read that you find Loomly easy to use, as this is one of our top priority. Please let our team know if we can assist you in any way. Sincerely, Thibaud, CEO of Loomly.

Great for Large Teams - user friendly, easy to navigate and great workflow

Aug 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love how easy it is to navigate through Loomly. It's user-friendly and well organized. We have a team of individuals that work on Loomly and it is super easy to assign roles, get notifications and make updates when needed.

Cons: Three things I would love to see on Loomly:

1) Automatic Instagram publishing - which I know you are working on but a timeframe would be nice to know.

2) Easy access to the master calendar on the mobile app.

3) For "passed" scheduled posts, add an option to directly post instead of having to reschedule.

Overall: Overall, the experience has been great. Love the workflow and easy navigation.

Vendor Response

by Loomly on August 07, 2019

Hi Blake, Thank you very much for your detailed review, this is truly helpful. It means a lot to read that you find Loomly easy to navigate. As far as your suggestions are concerned: 1. we are doing everything we can to bring Instagram direct publishing to you as soon as feasible and I will reach out to you over email to share more details, 2. understood, this has been added to the roadmap, 3. excellent idea. Please let us know if we can help with anything. Sincerely, Thibaud, CEO of Loomly.

Great Scheduler

Aug 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love Loomly because it's so easy to use. I love being able to preview my posts before they are scheduled. I also love that my clients can approve the posts directly. This eliminates the need for spreadsheets and uploading photos/videos for clients to view. Customer service is great, too. Anytime I've had an issue, it's been resolved very quickly. It's very affordable as well.

Cons: Direct publishing to Instagram, but I believe it's coming.

Overall: I was using spreadsheets and Google Drive before to share content with clients. Now they can just approve the posts (and see them, too) right from their own dashboard.

Vendor Response

by Loomly on August 08, 2019

Dear Kelly, Thank you very much for your review, this is extremely helpful and appreciated. I can definitely relate your experience with spreadsheets: this is really what inspired us to develop Loomly in the first place. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as feasible. Please let us know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly.

The Best Social Media Scheduling Tool

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Loomly does exactly what it claims to do, reliably, and easily enough for clients to use the platform as well. My absolute favorite part of Loomly is being able to visualize all of my posts using the monthly calendar view. This can be done on a calendar-by-calendar (client-by-client) basis or you can see a master calendar with everything in one spot. Any images you upload are also saved to a media gallery for quick retrieval later. There are a few really helpful views, such as the monthly and list views, but you can also see what individual posts will look like on a platform-by-platform basis. When you enter a post, you can customize that 'generic' content on each platform, making it extremely simple to tailor the message to different audiences. The advanced analytics section is helpful in being able to identify engagement rates, top performing posts, and to simply compare different time periods. Analytics for the linked social accounts can all be viewed here, so it's nice to be able to work from one tool instead of having to log into each platform separately. From a collaboration standpoint, the comment system works well. You can @mention specific users and assign posts to other for review, edits, or approval. It's an effective way to manage a high volume of posts. I average about 400 posts per month, and I never feel worried that I'll miss something.

Cons: I would like if there was an option to disable email notifications if I'm already receiving app notifications. It does not have two-factor authentication, which could be a dealbreaker for some. The automatic publishing to Instagram is still in the pipeline. It would be handy to have, but it's not enough of an inconvenience to bother me on the day-to-day.

I'm mostly in LOVE with Loomly.

May 01, 2019
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love how easy Loomly is to use. I love the suggestions/tips it gives as you go through the posting process. I also love the ability to add multiple calendars.

Cons: I do not like the photo library. It does not function correctly. If I select unused photos, it shows me photos I've already posted using Loomly. If I select photos within a certain group that I've added and used, it won't show the photos in the results. I also don't like that customer service is not immediately available to address questions or concerns and that there is no phone number. One more thing, when adding hashtags you don't have the option to look at all of your hashtags....it gives you about 10 to choose from then you need to remember/create additional ones to use.

Overall: With Loomly, I'm able to see and manage all of my posts in one place which is really great. Even though Loomly has room for improvement, I really enjoy their product and I'll continue working with them! Keep up the great work Loomly! MyAssistant is here with you.....we're growing together!

Vendor Response

by Loomly on May 02, 2019

Dear Charmaine, Thank you very much for your review, this is immensely helpful. It means a lot to read that you are in love with Loomly. As far as Library & hashtags are concerned, I am going to reach out to your over email today to learn more and see how we can help. As far as customer service is concerned, I am sorry to read that you feel we are not responsive enough, despite our average response time in the chat currently being under 30 minutes. I will be in touch shortly and in the meantime, please let me know if I can help with anything else (you can reach me at thibaud@loomly.com). Sincerely, Thibaud, CEO of Loomly.

Capterra loader

Budget friendly alternative to HootSuite

Aug 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Loomly includes all of the features we were looking for. Notably, the post approval workflow/feature is really helpful and something that isn't included with other solutions at a similar price point.

Cons: Our team hasn't found many things that we don't like about Loomly. There were a few adjustments that needed to be made to our workflow, but nothing too significant.

The only thing I would change is the ability to display one post scheduled for multiple dates/channels separately on the calendar.

Overall: Overall Loomly has been great. All of the features we need at a fraction of the cost of other similar solutions.

Vendor Response

by Loomly on August 08, 2019

Dear Samuel, Thank you very much for your review, this is immensely helpful and appreciated. I am really glad to read that Loomly includes all the features you need. I believe I have great news for you: you can group/ungroup your posts in Calendar View! I have asked our support team to reach out to you to guide you through this recent feature. Please let us know if we can assist you with anything else. Sincerely, Thibaud, CEO of Loomly.

Simple, easy to use, could be tweaked a bit

Aug 06, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's interface is easy to see and uncomplicated. The live chat feature is also great for quick tech support. I like that you can tag organizations on LinkedIn.

Cons: I wish you were more easily able to duplicate a post by simply dragging it or editing the time directly from the calendar view, rather than having to go in and edit the entire post.

Overall: It's improved the shelf life of our posts as I'm able to plan weeks in advance.

Vendor Response

by Loomly on August 07, 2019

Dear Casey, Thank you so much for your review, this is truly helpful. I am really glad to read that you find easy to use and that you were please with the quality of our tech support. I hear you regarding post edits within Calendar View: this is something we actually want to improve and we are playing with different ideas to allow what we call "in-line editing". Please let our team know if we can help you with anything. Sincerely, Thibaud, CEO of Loomly.

CineConcerts Loomly Review

Aug 06, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's simple, easy to use. The interface is intuitive and well thought out. There are plenty of options for social media management software, and they are all very, very expensive. This does everything we need without breaking the bank.

Cons: The most issues we've had are with auto-publishing across multiple networks. Not sure if there are API issues, or connectivity issues with third parties but that is the extent of our frustration.

Overall: We needed something to schedule, approve, and vet all social media going out on our channels. Loomly has satisfied all of our needs and then some.

Vendor Response

by Loomly on August 08, 2019

Dear Andrew, Thank you so much for your review, this is extremely helpful. I am really glad to read that you find Loomly easy to use. I am aware of some challenges related to publishing content to Instagram, but not with other channels: I have asked our support team to reach out to you today to see if there is anything we can do on that front. Please let us know if we can assist you with anything else. Sincerely, Thibaud, CEO of Loomly.

Makes my job possible

Apr 29, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Love the calendar planning and being able to drag and drop to change post dates. The workflow options have been very useful in planning posts and then marking them for approval when ready so my supervisor can sign off on them.

Cons: Wish there was a grid preview function that could exclude my story posts! I really need to preview my gallery posts in a grid, but there is no way to sort out the story posts. I don't mind manually publishing all that much but it would be really nice if it would post automatically and with tags. I would love if I could drag and drop from month to month (right now I can't drag a post from April into May).

Overall: We are a small-ish design firm in Chicago. Without Loomly running the IG account would be cumbersome and very time consuming. I like that Loomly is not overly complicated and that conversations with my supervisor are easy within Loomly. Customer support has always been prompt and helpful and friendly. I could *probably* do my job without Loomly, but it would be awful.

Vendor Response

by Loomly on April 30, 2019

Dear Michelle, Thank you very much for your review: it means the world to read that Loomly is contributing to making your workflow smoother. As far as Stories are concerned, we are working on adding support for those shortly. I may be missing your point but Loomly does offer a grid preview excluding Stories: I will reach out to you over email today to see how I can help. Direct publishing is in the works and we are doing everything we can to make it available as soon as possible. Last but not least, drag and drop from month to month is usually possible, with one limitation: when a month starts on a Monday (or a Sunday, depending on the settings of your calendar), then no day from the previous month shows up in Calendar View, which prevents you from dragging and dropping posts. This will not be a problem between May & June and we are looking into way to make it work for all months. Please let me know if I can help with anything else. Sincerely, Thibaud, CEO of Loomly.

Capterra loader

The Post Planner/Editor is amazing and easy to use

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I Signed up for Loomly because of 3 features mentioned on their website(Post Inspiration, Post Builder and the ability to store images and videos in the library for use in future posts.)

I also liked the workflow options, which are:

1. Original workflow with 6 different post states (Draft, Pending Approval, Requires Edit, Approved, Scheduled & Published)

2. Lite Workflow with 5 different post states (Draft, Pending Approval, Requires Edit, Scheduled & Published)

3. Zero workflow with 3 post states (Draft, Scheduled & Published)

Since I was managing one of my personal brands I used the Zero workflow option, however, I'm happy that there were other options.

I liked the post ideas option, where you save RSS feeds to use for posts. I selected the option that allowed automatically made draft posts from all the articles in the RSS feeds. I could then edit the draft post as I liked.

Another thing I liked about Loomly was the ability to preview how my post would look like on each platform.

Finally, I liked the post builder/planner/editor (I'm not sure what it's called) I liked the option to define generic content (ie the base content that would be shared on each profile. After this, you can then fine tune each channel, removing and adding from the base content, adding hastags, etc.

I liked the tips it provided for each network, tips such as reducing or increasing the length of the copy for specific channels, changing the scheduled time to a more suitable time etc.

Cons: I hated how it took over ten minutes for my post to publish after clicking the publish now button. It kept showing "Submitting..." In the end I had to refresh the page and start over again. After refreshing the page and redoing the post it worked and my post was published immediately.

Best Scheduling Software To Date!

Aug 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like the ease of use, and how easy it is to understand.

Cons: In ability to schedule directly to Instagram without the use of another app/platform.

Vendor Response

by Loomly on August 06, 2019

Hi Jonathan, Thank you very much for your review, this is incredibly helpful. It means a lot to read that you are enjoying Loomly and find our service easy to use. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as feasible. In the meantime, please let us know if we can assist you with anything else. Sincerely, Thibaud, CEO of Loomly.

Loomly saved my social media life...

Jun 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that:

- I can customise each social media post per channel.

- I can create multiple calendars, schedule posts and see what's happening on each one.

- I can colour code each client on each calendar so when I see the main calendar I know what belongs to what.

- I can also title my posts and schedule them at the time I want them to go out.

- I can add users to each of those calendars.

- The software is inexpensive compared to others - especially with how many users you're allowed.

- I can boost a post straight from Loomly, and even create ads.

- I can create different audiences to target those ads.

- Loomly gives me social media post suggestions for what's happening that day. It also remembers and suggests hashtags when I'm putting those in.

- Loomly shortens urls and gives me previews to those urls, which I can turn off if I want to.

Cons: Probably that I need to use Buffer to post directly to Instagram. I would also love to be able to post more than one photo on Instagram.

Overall: Just amazing. There is honestly so much about this software that I love and it has saved me a ton of time. I am also amazed at the customer service and how quick everyone is to help out when I'm unsure of something. Wonderful team.

Vendor Response

by Loomly on June 14, 2019

Hi Loulita, Thank you so much for your review, which is very helpful, and for your kind words, which mean the world to us. As discussed over email, we are doing everything in our power to make Instagram native scheduling available in Loomly as soon as possible. Please let our team know if we can help with anything. Sincerely, Thibaud, CEO of Loomly

Simple and Intelligent Social Scheduling Software

May 13, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Pros:

- Easy to use

- The process is very easy for scheduling.

- Clean interface, very organized

- Easy Android App to use on the go

- Perfect Social Media Scheduling /Posting

- Love having clients approve proofs before social posts become public

- Love the drag and drop calendar

- Love the easy duplicate post option for multiple same post scheduling

- Pricing is very fair

- Supports Image and Video

- Great customer support (I have reached out to them a few times already with quick response)

Cons: Some of the negatives of the software

- no location tagging ability

- no stories option (Storrito has figured a way in doing this)

- preset design software would be nice (not a deal breaker but would be convenient)

- no set time option (need to keep changing the time from the calendar quick build view)

- Would be useful, in the calendar view once you're editing a certain post to stay within the calendar view post and not redirected to page, editing a series would be much more convenient then having to go back again into the calendar view.

Vendor Response

by Loomly on May 14, 2019

Dear Paulina, Thank you very much for your detailed review: this is incredibly helpful. I am glad to read that you have been enjoying Loomly. I can confirm that we are working on adding support for Stories, location tags and publishing time presets. Please let our team know if we can help with anything. Sincerely, Thibaud, CEO of Loomly.

Very good value for your money!

May 06, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 2 months ago I started as a local Social Media Photographer. Which mean I am a social media expert that does the follow-up for a lot of local stores/enterprises' social media in combination with a monthly dose of photography.

I was looking for a platform that made it easy for me to import the pictures and form a calender that I could send to my customers so they can follow every step of the social media-planning.

Loomly has it all:

* Nice calender

* Details of every post

* Statistics at the end of the month for all my channels (Instagram, Pinterest, Facebook)

* Good pricing!

* I LOVE the customer service. Whenever I need to ask a question, they almost immediately respond to my messages.

Cons: There's not much to dislike but I'm still waiting for the automatic Instagram-posting! Because I have a lot of channels, I can't do it on free platforms so I need to publish manual for the time being.

Also the analytics could be a bit more in detail (e.x. Iconosquare is very detailed!)

Overall: It makes it easy for me to link new customers and give them an open view on what I'm doing.

They can follow day to day posts true their PDF calendar.

Beginning of the month, I send them a draft of the calendar and they can make notes which I can adjust easily.

Also the mobile app is easy to use and you can edit it at the last minute if needed.

Vendor Response

by Loomly on May 07, 2019

Dear Judith, thank you so much for your review. I just shared your feedback with our engineering & support team. As far as Instagram publishing is concerned, I definitely hear you and I confirm we are doing everything in our power to launch this feature as soon as feasible. Please let our team know if we can help with anything else. Sincerely, Thibaud, CEO of Loomly.

Great place for small/medium businesses

May 31, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Loomly is easy to use, easy to navigate, great for on the go changes with the app- which is super simple to use too- and will do pretty much everything you need it to do.

Cons: When purchasing the different levels both the amount of channels and the amout of users go up together, it would be great if there was an option to just up the amount of social channels independently, but this is a pretty minor issue.

Overall: Loomly has fixed the issue within our company of people not knowing who's posting what and when. With this, now we all know where we are at and our social channels look a lot more professional.

Vendor Response

by Loomly on June 04, 2019

Hi Krystyna, Thank you very much for your review, this is truly appreciated. It means a lot to read that you find Loomly easy to use and that it helped with your team workflow. I hear you regarding pricing, although we did implement these tiers in an effort to make Loomly as affordable as possible, providing you with more social accounts/collaborators when you upgrade. Please let our team know if I can assist you with anything. Sincerely, Thibaud, CEO of Loomly.

Best value!

Aug 06, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Price is good, flexibility is great, features are plentiful.

Cons: Inability to post directly to instagram; inability to "copy all" posts to another calendar at once.

Overall: Great customer service! Responsive and helpful. I lost

Vendor Response

by Loomly on August 07, 2019

Hi Natalie, Thank you so much for your review, this is immensely appreciated. It means a lot to read that Loomly is providing you with value. I confirm that we are doing everything we can to bring Instagram direct publishing to you as soon as feasible. I hear you about duplicating all posts from one calendar to another, and although we recommend publishing original (and non-duplicated content), I can definitely think of specific use cases where that would make perfect sense: I will regroup with our team and see if something can be done. Please let us know if we can help with anything. Sincerely, Thibaud, CEO of Loomly.

Great Platform!

Aug 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of use the most. I love that everything is compact - I can post to multiple sites at once for a cost that does not break the bank.

Cons: I pay for the solo use and I wish the advanced analytics could be purchased as an extra, instead of moving to the pro level. I only need 1 user but the advanced analytics would be super helpful to see!

Vendor Response

by Loomly on August 13, 2019

Dear Brittni, Thank you so much for your review, this is immensely helpful. I am glad to read that you are enjoying Loomly so far. I just asked our support team to contact you to see if we can figure something out regarding Advanced Analytics. Please let us know if we can assist you with anything else. Sincerely, Thibaud, CEO of Loomly.

It's got everything I need for social media management!

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Simpler and works better than other platforms I've used

Easy to collaborate with team and get approvals fast

Easy to use multiple accounts across different platforms

Love that it adds spaces to IG captions

Love that you can see a preview of your IG grid

You can edit posts through the phone app

The suggested post ideas are a cool feature

Cons: I can't think of many cons...

It doesn't yet support automatic IG posting (but it's coming)

Doesn't yet support multiple photo posts on android

Would love some more post types like youtube, blog posts and emails - not necessarily to post through loosely, but just to organise it all on one calendar.

Overall: Makes my social media management (of multiple accounts) so smooth and simple, plus it's been great to collaborate with clients using approvals and comments!

Vendor Response

by Loomly on March 29, 2019

Thank you so much for your review, this is incredibly helpful. I confirm that we are doing everything in our power (and even a bit more than that) to make native Instagram publishing possible as soon as possible. I can also confide that integrations with YouTube, as well as two popular blogging platforms and one email marketing platforms are on our roadmap, in order to allow you to see all your marketing efforts in one place. Please let our team know if you need anything. Sincerely, Thibaud, CEO of Loomly.

Capterra loader

A Refreshing Way to Manage Our Social Media!

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best feature for me is the ability to create a master message however personalise it to each individual platform and ensure that it is optimised for each platform I am using! for example there are different requirements for Facebook, Twitter, LinkedIn and Pinterest however I am able to quickly and simply ensure each message is 100% perfect for the targeted audience on that platform.

Cons: I love the desktop version however I would like to see more development of the mobile app to enable me to fully utilise the features of Loomly when on the move.

I would also like to be able to manage more than one group/page for each platform in the same calendar. For example we have several company Facebook pages and groups and it would be helpful to post at the same time to them rather than duplicate the post to another calendar.

Overall: After many years of using a different management tool for my social media it is refreshing and has actually inspired me to do more again with our social media. I also teach strategic social media management for our training company and have changed my recommendation to our learners!

Vendor Response

by Loomly on November 26, 2018

Dear Elizabeth, thank you very much for your review. I hear you about our mobile app and I can let you in a little secret: we are in the process of build a brand-new version. As far as managing multiple accounts from the same platform in one calendar, this is something we are working on: in the meantime, the Master Calendar feature will help you manage multiple accounts through multiple calendars and see all your posts in one shared view. Please feel free to reach out to our support team in the chat or over email if we can assist you with this or anything else. Sincerely, Thibaud ¿ CEO of Loomly.

Capterra loader

Loomly Review

Aug 04, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Loomly to me is a well advanced social media manager because it helps me to upload custom image for each social media platforms unlike other software in this category will only allow one image for all social media selected, this has also helped me to write custom post for each social media platforms in the format they are suppose to be posted because all platforms don't work with same format, like the format you'll use on twitter is different from instagram, but other software in this category accept only one post format across all chosen social media platforms.

Loomly customer support is on point, I had an issue and they solved it without wasting much time.

Personally I feel Loomly delivers the service I paid for satisfactorily.

Cons: Loomly email notification is really an headache for me, I wish I could disable it, but unfortunately there is no way to disable email notification unless I unsubscribe to the channel, actually social media app notifications is enough in this regard.

After clicking publish it takes longer time for the post to be published, I wish it could be more faster than how it is now

Vendor Response

by Loomly on August 05, 2019

Dear Damilola, Thank you very much for your review, this is immensely helpful. I am glad to read that Loomly delivers the service you expect. Our team will reach out to you today regarding email notifications and publishing speed. Please let us know if we can assist you with anything else. Sincerely, Thibaud, CEO of Loomly.

A well-rounded tool for social-media managers

Jun 27, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The review workflow is essential to ensuring the quality of our posts. The calendar view helps us cover important dates and events. The tagging system gives us a high-level view of how often we are posting about every topic we care about.

Cons: The library is pretty clunky -- there aren't folders to help keep media organized. The batch-processing options are limited -- we can't select-all and change 30 posts from draft to scheduled, for example. Still no way to post directly to Instagram, and gating that option behind the use of Loomly to manage our Facebook ads doesn't work for us because we already have an established workflow for that. The integration with Buffer works pretty well as a stopgap for posting to Instagram, though.

Overall: Loomly allows us to work with a team of content writers and editors who create engaging posts about our organization and the work that we publish.

Vendor Response

by Loomly on July 04, 2019

Hi David, Thank you very much for your review, this is incredibly helpful. It is really nice to read that Loomly's approval workflow is useful for your team. I confirm it is on our roadmap to improve Library to allow asset management through folders and implement more powerful batch-processing actions. As far as direct publishing to Instagram is concerned, I am going to send you an email, as it looks like our communication may not have been clear: you are not required to use Loomly Ads Manager to be able to post directly to Instagram; it just helps us get access to the API we need to deliver the feature to you FASTER (whether you want to use Loomly to manage your ads or not). Please let our team know if we can assist you with anything. Thank you again very much for your review. Sincerely, Thibaud, CEO of Loomly.

Loomly

Aug 06, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It makes it simple to manage multiple calendars, accounts, and lots of content.

Cons: There's not a great way to add or edit in bulk.

Overall: Loomly has been a great way of streamlining my social media agency processes. I love the way it ties desktop and mobile together into a cohesive whole.

Vendor Response

by Loomly on August 07, 2019

Hello, Thank you very much for your review, this is appreciated. It means a lot to read that Loomly has streamlined your agency's processes: this is one of our goals as a company. It is true that we currently do not offer many options to perform actions in bulk, as we focus on original content, although we do have plans to implement bulk edit features in the future. Please let our team know if we can help in any way. Sincerely, Thibaud, CEO of Loomly.

Best Social Scheduler ever!

Aug 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Loomly is super easy to use. I love how I can see at a glance with tags what posts are catering to which area of my business. I also love that I can see a thumbnail of the image in the list view.

Makes it easy for us to strategise our marketing

Cons: Instagram posts are not always sent.

It would be good to have a function to crop and move images within Loomly.

Overall: I loved that I can have a session on Loomly and schedule ahead of time.

This application is so easy to use I have now passed on this task to my sister who is now working me.

It's terrific, she sets up each post and I go in and edit.

Vendor Response

by Loomly on August 19, 2019

Dear Trudy, Thank you so much for your review, this is immensely appreciated. I am really glad to read that Loomly makes it easier to collaborate with your sister! I confirm that we are doing everything in our power to improve Instagram publishing and that we are working on an image editor that will allow you to crop your assets. Please let our team know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly.

Capterra loader

The Game Changing social software

Dec 05, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple, easy, and designed for the work I do. Not as online salesman like all the others. I manage 5 different small businesses social media. what I need is not to be able to spam people with unless sh** but to craft valuable engaging content and deliver it to hard earned audiences. Love the builder, love the client collaboration, love the calendar, LOVE the library. and most of all I love the way they are constantly developing and innovating, that for me is infinitely more important then any specific feature.

Cons: It's new and run by what feels like a very small team. This isn't a block buster summer movie but a tiny little cult classic. Loved deeply by some but not enough. The design is a little rough, the functionality a little finicky. I heard that initially it was designed by a husband for his wife.

Overall: I have 3 clients who all use the tool to approve messaging and collaborate with me managing there entire online presence. It works really, really well. What else is there to know.

Vendor Response

by Loomly on December 07, 2018

Hi Sam, thank you very much for your review and your kinds words. A brand-new UI is coming soon, so we can say good bye to this early, a-little-rough interface. Sincerely, Thibaud, CEO of Loomly.

Great collaboration tool for use by members of remote teams

Aug 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate, visual calendar with ability to assign tasks to tools members. The analytics intergation is extremely useful,

Cons: The current inability to post directly to Instagram which requires a clunky work around with buffer.

Overall: As a business with a VA who works in another country we are able to work together to achieve our daily targets and plan out our future campaigns.

Vendor Response

by Loomly on August 07, 2019

Hi Wayne, Thank you very much for your review: your feedback is immensely helpful. It is really cool to read that you find Loomly easy to navigate and Advanced Analytics useful. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as feasible. Sincerely, Thibaud, CEO of Loomly.

Best value for return

Aug 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, includes all of the information and approvals you need without unnecessary steps. Great reporting.

Cons: We would love for their dev teams to keep adding more functionality faster!

Overall: Easy for me to manage my team and to jump in and cover if they are out- I wish I had known about Loomly sooner.

Vendor Response

by Loomly on August 14, 2019

Dear Kriz, Thank you very much for your review, this is immensely appreciated. It means a lot to read that Loomly makes it easier to manage your team. I confirm that we are releasing more and more features and I will ask our team to reach out to you to see if there are specific ones you have in mind that we can bump up in priority. Please let us know if we can help with anything else. Sincerely, Thibaud, CEO of Loomly.

Great social media management tool for the price!

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been running social media for many clients and now my own brands for several years now. I have used a myriad of tools from different companies, however Loomly is my current favorite that I am also recommending to other social media professionals and online content creators. What I love most is

-Easy to use and scalable - Interface can be scaled down for one user or scaled up for multiple users/approvals.

- Helpful suggestions from current events to how to format your copy per platform.

- Generalized copy that you can customize per platform.

- You can schedule the same post for different times per platform

- Preview of what your copy and visual assets will actually look like per platform

- You can configure your Facebook scheduling from Loomly too

- Customer service has been great.

Cons: The only thing that is missing from Loomly is more analytics information. Step one would be to bring in analytics from each platform. Step two would be to combine analytics across platforms. Last time I heard they are currently working on more analytics for future versions of Loomly.

Vendor Response

by Loomly on March 14, 2019

Hi, thank you very much for your review, this is incredibly helpful. I am really glad to read that you have been having a nice experience with our platform and service so far. As far as analytics are concerned, we do offer some Advanced Analytics wit account, post and link metrics for each platform and over time: is that something you had a chance to try? Please let me know if I can assist you with anything. Sincerely, Thibaud, CEO of Loomly.

A life before and a life after

Sep 08, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I can't remember how I divcovered Loomly first, but when I tried it, I immediately understood how it will help me on my everyday community management work. What I prefered immediately was the simplicity to use and to share with my collaborators and customers. Finally, I thought : Loomly was invented for me ! ;-) From now, I always put Loomly in my recommandations and when I present Loomly to my customers they are always surprised on how simple it is and how easy it helps us to work together. I really enjoy and appreciate the facility of speaking with the team and propose improvments.

Cons: Loomly is always evoluting, so it's hard to say but there are two things I supposed they will work on : - Posting more than just Photos and videos on Facebook (canvas, diaporamas, etc...) - Having the possibility to post directly on Instagram (It depends on Instagram API of course) and the possibility to tag people on pictures !

Fantastic social media collaboration tool

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This works great as a social project management tool. It allows one person on the team to draft the post and other admins to review and approve the posts before they are published. I also love the calendar tool that allows you to tag posts by category and see all of them in the calendar at a glance.

Cons: There's nothing I really dislike. My only suggestion would be for more capabilities, like being able to "share" a post link to a designated team member after it's been approved and posted.

Overall: I was looking something that would function as a team project management tool, and I was disappointed with the other tools out there. Loomly does exactly what I was looking for. I love the ability to set user permissions, and posts can go in the queue for review and approval.

Vendor Response

by Loomly on February 05, 2019

Hi Thank you very much for your review, this is incredibly helpful. I will share your suggestion of adding a feature to share a post with a team member once it has been published: this can currently be done manually, either using the Loomly URL of that post or the URL to which the post has been published to, but I can see how we could make it even easier with a button. Please let our team know if we can help with anything else. Sincerely, Thibaud, CEO of Loomly

All the features a business needs!

Aug 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: Super easy to use. Posting is quick thanks to being able to make content for several platforms all at once. Calendar view makes it simple to see how much content is scheduled. Multi-user account with approval options makes editing and reviewing straightforward and simple.

Cons: Zero complaints. We have used other services and have had plenty of feedback. Loomly is great and appears to be constantly improving. Really excited about the new stories options and looking forward to seeing those grow in capabilities (animated text/icons/decor, etc).

Overall: Scheduling social media is an excellent tool to free up time that can be used on other important marketing necessities. Loomly's calendar view allows us to see where our content stands at a glance and the ability to add color coded content tags just adds to that! Loomly offers content suggestions and tips too which is always nice to have. Thanks, Loomly!

Vendor Response

by Loomly on August 07, 2019

Hi Christine, Thank you very much for your review and your really kind words: this means the world to us I am really glad to read that you find Loomly easy to use. Please let us know if we can help with anything else. Sincerely, Thibaud, CEO of Loomly.

Recommend to all Small Businesses!

May 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of organizing posts! We have started a small social media team for our bookshop after joining Loomly. We have created pages that reflect our brand and message after joining! Gained almost 5,000 with no outside targeting. Just great marketing, programing, and photography!

Cons: Small features that I know you must be in the process of making! We would love to post automatically to Instagram and tag from Loomly! Coding features that we know aren't available quite yet but we eagerly await their arrival.

Overall: Wonderful. We have recommended to so many other small business who have also joined. They love it just as much as we do! Thank you for creating a space for us to thrive!

Vendor Response

by Loomly on May 10, 2019

Hi Taylor, Thank you so much for your review and your kind words. It means a lot for our team to read that Loomly is contributing to your success. I confirm that we are doing everything we can to launch native Instagram scheduling as soon as feasible. Please let us know if we can help with anything. Sincerely, Thibaud, CEO of Loomly.

Love Loomly!

Jul 05, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Super user friendly and makes collaborating easy.

Cons: Not automated with Instagram without Buffer.

Vendor Response

by Loomly on July 08, 2019

Hi Lyndsay, Thank you very much for your review, this is very helpful. I confirm that we are currently doing everything in our power to bring Instagram direct publishing to Loomly as soon as feasible. Please let our team know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly.

Useful & Reasonable

Aug 10, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love the calendar and that I can create and manage different calendars for multiple brands. It's intuitive to use, provides valuable tips for scheduling on the various platforms, and simplifies the workflow.

Cons: I don't particularly care for the interactions feature. I can't seem to figure out how to clear things off the queue, so it feels a bit cluttered.

Overall: Loomly helps me streamline posting to social media, something there never seems to be enough time for. I've used it for a couple of years now and have always been pleased with the product and customer service.

Vendor Response

by Loomly on August 12, 2019

Dear Heather, Thank you very much for your review, this is incredibly helpful. I am glad to read that you have been enjoying Loomly for a couple of years and I take note of your feedback regarding Interactions. Please let our team know if we can assist you with anything else. Sincerely, Thibaud, CEO of Loomly.

The best scheduling app!

Aug 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to use

Tips for the best day and time to post

Cons: File size limit for photos/have to resize images, manual posting to Instagram (although it is this way with nearly all scheduling apps)

Overall: I LOVE Loomly! It is incredibly easy to use, allowing me to spend less time on social media and get back to my other work. It also gives tips for the best times of day to post on the specific platforms, as well as tips for text length. You can also add a target audience and/or boost a post for Facebook. The calendar view is great because you can have a quick look at what you have scheduled and see if you need to add posts for the week.

Vendor Response

by Loomly on August 08, 2019

Dear Ginny, Thank you very much for your review, this is really appreciated. It means the world to read that you love Loomly <3 I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as feasible. Please let us know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly.

Like Hootsuite, but more visual, easy to use and cheaper

Jul 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The pros are: - It is very visual and intuitive - The customer service is great - The relationship price/value - To be able to fine tune for each channel - To be able to export the calendar - To be able to assign different roles to people for free (customers, workers...) - You have metrics - Tracking of the personalized URL (if you use it) - Phone alarm and email alarm for different events - Email update for incidents (pending aproval posts for example) - You can leave comments to colaborators And many more I'm now happy Hootsuite customer service was terrible and they wanted to charge me 500$/month for the same this app has for less than 200$

Cons: The cons are: - No automatic best time to publish - No auto publish on Instagram (you have to spend one network to connect it to buffer) - No possibility to mention on facebook - If you duplicate a post it does not duplicate the fine tunning for chanel - No scalable, if you have more than 50 channels the price difference is too much.

Best Social Media Management Pick

Jul 16, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Loomy helps to keep social content relevant to real events by combining the details to a live calendar. With loomy's integrations to social media apps such as Facebook, insta, Pinterest it is the most economical social media management software with a very user-friendly interface. Worth the money. '

Cons: Loomy doesn't give you much insight into the behavior of your customers. So we have to predict the less Loomy is providing. The notifications of the system needs improvement.

Overall: Loomly is a great tool to have. It worth every penny you are spending on it. Use it wisely.

Vendor Response

by Loomly on July 19, 2019

Hi Apeksha, Thank you very much for your review, this is immensely helpful. I am glad to read that you are enjoying Loomly so far. I will be reaching out to you today over email to learn more about how we can improve analytics and notifications. In the meantime, please let us know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly

EDIT: Apeksha I am not able to identify you in our database. If you see this message, would you mind sending me an email at thibaud@loomly.com so that we can discuss Loomly's analytics features and notifications? Thank you very much. Thibaud

Useful for Social Media Management

May 12, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Loomly is very similar to Hootsuite as they are both social media mangers and help in posting content and making sure that posts are made consistently. What I really like about Loomly is how nice the interface is compared to many of the softwares that also serve as social media managers, such as Hootsuite. I had a great time using Loomly because it was very easy to navigate around when scheduling for content to be posted on our different soical media pages.

Cons: What I liked the least about this software is that there isn't anything particularly different about Loomly. There aren't any features that make Loomly any different from others and so I still think Hootsuite would be preferable to use as that is the industry standard.

Overall: My overall experience with Loomly has been great and I would recommend for others to give it a try using the 15-day free trial that the software provides to see if it would help to fulfill their organizational needs. However, I ultimately chose to not continue to use this as Hootsuite was better for our organization as it fulfilled our needs.

Vendor Response

by Loomly on May 13, 2019

Hi Alexis, Thank you very much for your review, this is very helpful. As we tend to get feedback that Loomly is actually very different from most competitors, I am wondering if we were able to show what makes Loomly unique during your trial. If that's something you would be interested, I am happy to ask our support team to reach out to you and give you a tour of the platform. In any case, thanks for your consideration. Sincerely, Thibaud, CEO of Loomly.

Simple Social Media Scheduler

Oct 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As the social media manager for a company who posts frequently on several social media channels, I use Loomly daily. I love the simplicity of creating and scheduling posts, as well as the ability to make edits to a post in a matter of seconds. The step-by-step process helps to keep all the information together, and the calendar layout makes it easy to see what is scheduled and what has already been published for later reference. Our workflow has improved with the ability to easily assign posts to specific people for approval before posts publish. I manage several brand calendars and find that the post ideas found within the content calendar help generate ideas for unique posts. I also find the Advanced Analytics very useful when creating my monthly brand analysis reports.

Cons: I'd like to have the option to hide Step 5, the Target Audience tab, as it is a screen I don't utilize much, if ever. I'm still waiting for the YouTube channel to be added to the list of options.

Excellent for Social Media Management

Aug 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: Client approval on posts and client access

Workflow options

User interface - the site is lovely to use

Ease of posting to instagram - the mobile app is easy to use

The calendar overviews with list option.

Post prompts.

Library snippets

Ease of adding clients and managing their role

Cons: Plans - The leap from 2 users to 6 has made it difficult to slowly scale up my business providing Social Media Management.

Calendars - I can't join calendars with my account, I have to be counted as a user on a client account.

Would be nice to have feed searches.

Option to choose country of posting with regards to post prompts - most are USA not UK.

Overall: Loomly is so easy to use and has really useful features. The options to view full calendar, as a list and by post is really helpful to quickly navigate as is the labelling feature. Quickly adding hashtags, icons and photos from the library saves a heap of time, also allowing quick drafting of posts on the go from the mobile app. Workflow is super easy with post prompts , copy length recs and time/date for posting and client role management. Overall the site looks beautiful and I really enjoy using it.

Vendor Response

by Loomly on August 14, 2019

Dear Claire, Thank you so much for your detailed review: this is immensely helpful. I am really glad to read that Loomly is easy to use with your clients and saves you time. I have asked our team to reach out to you to see how we can help you regarding your plan, calendars access country-specific prompts. Please let our team know if we can help with anything. Sincerely, Thibaud, CEO of Loomly.