--- title: "Loomly Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Loomly the right Social Media Management solution for you? Explore 509 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/166498/Loomly/reviews/" page_type: "reviews" language: "en" --- Loomly 4.7 (509) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Loomly Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews AF Alethea F Sales ConsultantMusic, 2 - 10 employeesUsed the software for: 1-2 years. “The option to create custom scheduling slots saves so much time - posts can be scheduled in a few clicks!“ August 11, 2025 MaryBeth O Operations ManagerPrinting, 2 - 10 employeesUsed the software for: More than 2 years. “Occasionally due to privacy and connected social sites' log in changes, I will have to reconnect apps and reschedule posts that failed, but that doesn't happen frequently.“ January 7, 2025 KH Katie H Associate Marketing ManagerStaffing and Recruiting, 51 - 200 employeesUsed the software for: More than 2 years. “We've been very pleased with our experience using Loomly -- our top priorities in a social media management platform were post scheduling across channels, the ability to accurately preview how posts will look, being able to tag other users for review, high-level analytics, and cost.“ September 27, 2023 TO Travis O Creative DirectorMedia Production, 2 - 10 employeesUsed the software for: Less than 6 months. “The 100mb for IG video reels is annoying (as the app doesn't have this problem and none of the other platforms do).“ September 24, 2024 SA Sara A Social Media ManagerFood & Beverages, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “We found our way with Loomly, as it organized our social media presence, increased the reliability of the data captured from interactions, and enabled us to continuously support our potential customer lists.“ August 2, 2024 TO Travis O Creative DirectorMedia Production, 2 - 10 employeesUsed the software for: Less than 6 months. “First off the trending hashtags have not been updated since we signed up and they seem irrelevant.“ September 24, 2024 Marina C PresidentInternet, 2 - 10 employeesUsed the software for: I used a free trial. “Being able to set specific dates and times for my posts has allowed me to maintain a constant presence on social media.“ August 10, 2023 Kelli D COOEntertainment, 2 - 10 employeesUsed the software for: I used a free trial. “This is unfortunately a result of the biggest pro--because we could connect so many socials, the whole interface is very complicated to look at it was extremely difficult to train some of our less tech savvy staff on how to use it. If there was a way we could isolate an individual user to just see one aspect (eg our video editor to just see youtube) that would be very helpful.“ September 10, 2023 ## Showing most helpful reviews Showing 1-25 of 509 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MaryBeth O. Operations Manager Printing Used the software for: 2+ years ### "Top Tier Social Media Scheduler" January 7, 2025 5.0 I have tried several other social media scheduling apps with the different companies I have worked for, and I always come back to Loomly. It's usability, cost, and customer service can't be beat! Pros This is a very user-friendly software for social media scheduling. It is easy to understand and even easier to share and approve between teams. Cons There is very little I dislike about Loomly. Occasionally due to privacy and connected social sites' log in changes, I will have to reconnect apps and reschedule posts that failed, but that doesn't happen frequently. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Loomly Loomly had a much cleaner interface and for the price, the features were comparable. The customer service on Loomly is significantly better than the other softwares I have tried as well. Review Source AL Amber L. Sales and Social Media support Insurance Used the software for: Less than 6 months ### "Easy to use!" January 21, 2025 5.0 It's a great service and it's so easy to use. I also really like that I don't have to keep re connecting my business accounts constantly. It just works. Pros Ease of use. It's very easy to set up, and get started immediately! Cons The only thing I don't like about it, is that it opens multiple windows when duplicating posts between calendars. I can see how this would be helpful for many users, however, It gums up my browser when I'm working for a whole month. But other than that I LOVE IT. Alternatives considered [monday service](https://www.capterra.com/p/10023357/monday-service/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Loomly It had the best recommendations from bigger brands as far as usability and visibility. Meaning the content is not pushed down in the feeds. Switched from [HighLevel](https://www.capterra.com/p/177156/HighLevel/) It was so expensive and complicated. It was a whole CRM and really had too much functionality for us. I was constantly re-hooking all the social media accounts to the Platform and it was also not posting videos on any of the social networks at all, so I had to go to each one and post them individually. I will never use their services again and will NOT recommend them. Review Source JA Jolinda A. Founder Marketing and Advertising Used the software for: 2+ years ### "Started great - predatory pricing and poor communication have turned it sour" April 24, 2025 1.0 It started off very well. It has recently soured. I have reached out several times to try and get my content exported before the auto renewal and the support staff are not helping me get my content. It feels predatory and unkind to small businesses like mine. Pros I have been a customer for years managing my own social media and helping 1 or 2 small clients with occasional posting. I used to like how visual and simple the planning and posting process were. Cons Loomly raised my yearly price by 996% ($300/yr to $2988/yr) and only gave around 30 days notice for the price change. They did not allow me to export my content and have not proactively or clearly posted their pricing model. It feels as though they are holding my content hostage and now demanding I pay the equivalent of my last yearly fee to get my content before leaving their software. Alternatives considered [Planoly](https://www.capterra.com/p/213003/PLANOLY/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Loomly I could schedule multiple platforms at once. Review Source Jeb B. Project Manager Publishing Used the software for: Less than 6 months ### "Loomly is a great social media scheduling/managing tool" August 27, 2024 5.0 Overall Loomly was great to use, it was easy to schedule, post and respond to comments. I really liked that I could schedule unlimited number of posts in the basic plan. Pros Loomly has been a very easy to use software to manage our social media output. Creating and scheduling is a breeze with it. Cons I wish there was a free version of Loomly. I know I know. We can't get everything for free and that's fine, I just don't always get to test a service in the trial period they give you for free. Sometimes I'll get started and it will be months before I get back to what I was doing. Switched from [Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Metricool](https://www.capterra.com/p/203702/Metricool/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) We were testing lots of different services at the time and have continued to try to find the very best for us. We are not ever set, we just use the best service for us at the moment. Review Source SO Sarah O. Marketing Coordinator Retail Used the software for: 1-2 years ### "The best social media calendar for organization out there!" October 13, 2020 5.0 My overall experience with Loomly has been positive. It's helped us save a TON of time when it comes to organizing social media posts. We wouldn't be able to keep up with the constant social media posting if it wasn't for Loomly! Pros Loomly helps us create and organize all of our social media posts in one easy-to-use calendar. We can schedule Twitter, Facebook, Instagram, Linkedin, and more social posts in the Loomly platform. I love the calendar view, where we can easily see all of our social posts in one section. I also love that you can drag-and-drop to quickly reschedule certain posts, making it very easy to organize and plan out our calendar. The auto-posting function is great, where it automatically publishes your posts to your social media accounts, saving us time and energy. There is also a great approval system where you can submit your posts for review if another coworker in your company would like to review them first before publishing. Cons I don't love that Loomly doesn't integrate with Instagram. Loomly can automatically publish your social posts to Facebook, Twitter, and Linkedin, but it doesn't connect to Instagram. You have to go through another 3rd party website called Zapier which costs money and is a little complicated to set up (it's also very glitchy in our experience). So we still have to manually publish our Instagram posts each day. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) We originally were using Google Docs to create and plan out our social media posts, which did not work at all. We were creating new Google Docs each week, and commenting our edits on each post. There was a lot of back-and-forth communication between coworkers that needed to happen to just get one post approved and published. It was very inconvenient and messy. Loomly helped us solve all that by having the calendar function, easy approval process, commenting section, and the automatic publishing feature too. Review Source Response from Loomly October 14, 2020 Dear Sarah, Thank you very much for your review, this is truly appreciated. I am glad to read that Loomly keeps on being useful for your team. I sincerely hear you regarding Instagram and we keep on doing everything we can to bring automated publishing to you as soon as feasible. Please let us know if we can help with anything else. Sincerely, Thibaud, CEO of Loomly Darien C. Youth Pastor Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Social Media Management Platform missing a few core features" January 8, 2020 5.0 Overally, I have enjoyed using Loomly, and plan on continuing to use this platform! It offers robust & useful features at a lower pricepoint than most competitors (such as multiple users), and they demonstrate their commitment to constantly improving the platform as needed. Highly recommend this platform to all! Pros Loomly does a great job of helping simplify and manage multiple social media platforms, providing a great experience for planning and executing your brands social media plans. I love the ease of use that Loomly provides in having multiple team members manage social media calendars, and how incredibly simple it is to create posts & plan out your posting strategy. Top that all off with very competitive and simple pricing options, this platform offers a good user experience & interface for all your social media needs. Cons Loomly is missing a few key features that you would expect on a Social Media Management Platform, but none are more important than the ability to automatically post to your brands Instagram account. This is a feature that they are working on, but it is the main feature that I wish they would add soon. Furthermore, if they were to add an Instagram story option to their software & eventually automatic posting to Instagram stories, this platform would improve 100x. Apart from those things, there are a number of simple UI issues that I wish they would remedy; including: (1) Quickly adding a post from the calendar Month view ignores your preset posting schedule times (defaults to 3:00pm, you have to manually change it) (2) Manually changing scheduled times from the "Add Post" option in Month won't allow you to type in a time - you have to obnoxiously click an arrow to get the proper time (3) Manually posting to Instagram does not support multiple images - even though you can schedule multiple images to be posted. To post multiple images, you have to go into the Loomly library from their mobile site (the app won't let you do it) & download each image individually - which isn't terrible, except... (4) The Loomly Mobile Website is not fully optimized for mobile devices, as the "Help"/"Contact us" button blocks parts of the bottom menu that appears when selecting an image in the library to download, making me have to use the desktop site to download images on mobile. Reason for choosing Loomly I chose loomly because it offered an easy to use UI, friendly support staff, competitive pricing for the features I was looking for (i.e. multiple users), and a Non-Profit Discount Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) Needed multiple users and didn't have the budget to support a $60/month price Review Source Response from Loomly January 9, 2020 Dear Darien, Thank you so much for your detailed review, this is immensely helpful. I am really glad to read that you are enjoying using Loomly: this means the world to us. As far as Instagram direct publishing is concerned, I confirm that we are doing everything we can to bring this to you as soon as feasible. Regarding the 4 UI improvements you suggest, I have taken note of each one of them and will be sharing with our product team. Please let us know if we can assist you with anything else. Sincerely, Thibaud Clement, CEO of Loomly. MO Madeline O. Program Manager Non-Profit Organization Management Used the software for: 2+ years ### "Loving Loomly!" August 4, 2025 4.0 Pros I love the ability to schedule in advance and work collaboratively. I also love the ability to see the analytics right in Loomly, not having to go through each page separately. Cons The image upload and editing abilities are minimal, I often have to do so outside of Loomly first. I also don't get alerted if a post does not go out successfully. Review Source AF Alethea F. Sales Consultant Music Used the software for: 1-2 years ### "Social Media Tool" August 11, 2025 5.0 Pros The option to create custom scheduling slots saves so much time - posts can be scheduled in a few clicks! It is a great tool and has made my job loads easier. Cons I wish there were a way to select a target audience for each social media. It would be good if images were auto-published for stories as well as videos. Review Source FG Fernando G. Owner Consumer Services Used the software for: Less than 6 months ### "Posting on SM never been easier " July 20, 2025 5.0 Ive had a great experience so far with loomly really saves us alot of time and money being able to post in a one stop shop platform Pros Very easy to post on multiple platforms and make adaptations to suit each social media platform. i feel the price point is very reasonable Cons I dont have anything to compare to but i think the cloning feature could be better and the ability to delete assets better. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Price was the driving factor for the change Review Source HR Haley R. Membership Engagement Education Management Used the software for: Less than 6 months ### "Great for efficiency and impact!" February 3, 2026 5.0 Pros Loomly is great at customizing communications on various platforms to maximize visibility and impact. The organization of the dashboard is great. Cons So far, Loomly has delivered everything we need for efficient, successful marketing on multiple platforms. Review Source AB Angela B. Brand and Content Manager Marketing and Advertising Used the software for: Less than 6 months ### "Great Asset for Managers of multiple Social accounts " February 25, 2024 5.0 great, extremely great. Their app and site are exactly what I needed and their customer service is fantastic, always happy to help and you can always find the answers you need. I strongly recommend Loomly to any professional. Pros a big pro is the multiple Callender that you can have available in your plan, being able to have clients that have one or two social accounts will end up costing you less as you only need what they need. This was a big part of my moving over from Later.com once I started managing multiple accounts for different businesses. Loomly is not just more affordable when managing multiple accounts but it is also easy to use, easy to swap between calendars and has great features and integrations, like their revision and commenting set-up so my clients can revise their upcoming posts in app making my life much easier Cons Not suitable for small businesses that want to manage thier own socials, it's amazing but isn't as intuitive for non-professional users. However, Loomly seems to be set up for professionals and as a professional I love it. Reason for choosing Loomly All reviews came back extremely high, and thier calendar and social asset set-up made it an easy choice, also thier connection to social accounts being so streamlined was the icing on the cake. Switched from [Later Social](https://www.capterra.com/p/152254/Later/) Cost per calendar and customer support, later, even though they have great email marketing with cool facts and interesting insights, they are not a customer service-based business, they rely on their easy to use program to justify thier prices. They are great for a small business that wants to schedule thier own social, but once you are past that point I would not recommend them. Review Source FSS Fahim Shahriar S. Digital Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "Surprisingly Good!" July 14, 2022 3.0 This enables users to work with multiple accounts very smoothly. The idea section provides absolutely amazing ideas which saves a lot of time. It is one of the best options on the market for a small business. Pros It provides great ideas and makes content creation very fast and smooth. The interface is very user friendly. Managing multiple accounts is very easy with it. Having the option of previewing before posting is a great help cause it gives a proper view of how the post would be like. Cons There are only two things that I did not like. Firstly their customer support is really bad. Secondly for reports and analytics the plan needs to be upgraded. And another matter, since they don't let users post on their Instagram account it is a big issue. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) It seemed to be a better option in every way. Since it is very user friendly my team members loved it. Review Source Delia S. Founder Wikihospitals Health, Wellness and Fitness Used the software for: 6-12 months ### "Why I use Loomly for my social media posts" July 30, 2019 5.0 Very friendly emails, quick response to problems. The software is stable and continuously being enhanced. Payment integrations for Instagram campaigns are (I believe) currently possible. Pros Loomly has a very straightforward workflow, it is easy to learn and use, and is very affordable. You can give your posts different labels to keep tap on your different content types ie podcast, recycled old post, video. You see recommendations on how good (or not) the day and time you have selected is, for your social media site. Graphics can be added. A link shortener is part of the software. You go from selecting calendar, content type, social media platform, time and date and review or publish with great ease. Even better, it now integrates with Facebook paid campaigns. You can set up and deliver your Facebook ads all from the Loomly dashboard. For the single blogger who just runs one set of social media sites for their blog/business, it's a sweet deal. Cons I'm not aware of how you would be able to republish the same post, multiple times. However that is not something I like to do, as I feel it gets 'spammy'. This software is best for the small blogger. But, hey, that's the majority of us! Alternatives considered [CoSchedule Marketing Suite](https://www.capterra.com/p/158290/CoSchedule/) Reason for choosing Loomly I also found CoSchedule more complex to learn and use, and more expensive as well. For the single blogger, I believe Loomly is the best option. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) I found Hootsuite difficult to learn and had an over complicated dashboard to look at. While the freemium version was limited I found the paid version to be expensive. Review Source Response from Loomly July 31, 2019 Dear Delia, Thank you so much for your incredible review: this is immensely appreciated. It means a lot to read that you are enjoying Loomly so far. When you need to publish the same post multiple times, you can take advantage of the "Duplicate Post" feature, although it is indeed highly recommended to tweak a post when republishing it to avoid duplicated content and spam, you are perfectly right here! Please let our team know if we can help in any way. Sincerely, Thibaud, CEO of Loomly. RW Rheagan W. Communications Coordinator Restaurants Used the software for: Less than 6 months ### "Loomly is Great!" February 13, 2020 5.0 Loomly has been incredibly helpful and met our scheduling needs. The customer service is so fast and the platform is easy to learn and navigate. Definitely worth the cost! Pros I love the calendar and scheduling features. When we were searching for a new social media scheduler the most important thing we were looking for was a robust approval process so I can create posts and my manager can review, edit, and approve them before they are scheduled for posting. Loomly has been able to provide this to the full extent that we need. My manager receives a push notification in her email or app whenever I post to Loomly, and again if she forgets to approve something before it is scheduled to post. She is able to leave comments and feedback which help me to produce better content in the future. Before this platform all of these steps were going through our internal direct message system and things would get lost, mixed up and confused. Now we are able to stay more organized and I am able to learn faster from the feedback provided. The calendar view helps me to visualized our overall social media plan, big picture, and effectively fill in blank spaces. Cons I wish that they could post directly to Instagram, but that is more Instagram's fault than Loomly! I also wish that the analytics were available for all plans. Right now we have just the basic plan, which is appropriate for the number of users/accounts we manage, but I am unable to access the analytics from this plan. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[Agorapulse](https://www.capterra.com/p/123971/Agorapulse/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Loomly They were able to deliver the dealbreaker features we needed with the best price. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Hootsuite was unable to provide the approval process within the budget we needed to achieve. I also prefer the calendar view better in Loomly than Hootsuite. Just makes more sense to me. Review Source Response from Loomly February 14, 2020 Dear Rheagan, Thank you so much for your review, this is infinitely helpful. It means the world for our team to read that you are enjoying Loomly and that our service makes it easier to collaborate with your manager. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as possible. In the meantime, you can take advantage of our integration with Zapier to publish through third-party services. I have asked our support team to reach out to you and see if we can find a way to make Advanced Analytics accessible for you. Please let us know if you need anything. Sincerely, Thibaud, CEO of Loomly. SO Sarah O. Marketing Coordinator Retail Used the software for: Less than 6 months ### "A Must-Have for Social Media Organization and Approval Processes!" September 25, 2019 5.0 I seriously could not get through my job every day without Loomly! It has been so popular in our company that our external ad agency has even begun suggesting it to other clients! We are able to seamlessly comment, approve, and edit each and every post before going live with it, which my boss loves. It makes our social media planning much more organized than our previous ways of Google Sheets and Google Docs. My boss was extremely impressed with our implementation of this software, which earned me some major bonus points! Pros This software has seriously changed my job for the better! My supervisor wanted to implement an "approval process" for our social media calendar, which we were previously doing through Google Docs & Sheets (which you can image gets very confusing). The approval, editing, and commenting aspects were exactly what we were looking for. I personally love the calendar view since it helps me plan out each and every social media post on all platforms, and I love that you can drag-and-drop the posts to reschedule them. I also love the suggestions, tips, and preview for each post. It's super customizable and I don't know how I could do my job without this! PLUS, the mobile app makes it easy for me to work when I'm on the go! Cons The only con I can think of is the automatic scheduler, which we don't use. We will use the calendar to plan our social media posts, but then will manually copy and paste them over to each social platform. When a 3rd party software like this one automatically posts to Instagram and Facebook, your posts are "downgraded" and may not be seen by your entire audience. However I don't think this is Loomly's fault, I think this is more of the social media platform's doing. I do like the idea of the scheduler for times we are on vacation and don't have time or access to post manually every day. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) We wanted to implement an easier "approval process" for social media posts, which Google Docs & Sheets was just not living up to. We love the options to approve, require edits, comment, and reorganize each post. It makes our teamwork much easier and less confusing, and the calendar aspect makes it much easier to plan posts weeks or months in advance. Review Source Response from Loomly September 26, 2019 Dear Sarah, Thank you very much for your review, this is truly helpful. It means the world to read that Loomly is making your job easier. Please let our team know if we can help you with anything. Sincerely, Thibaud, CEO of Loomly. VR Verified Reviewer Digital Communications Coordinator Education Management Used the software for: 6-12 months ### "Unique Organization for Optimal Analytics" January 7, 2021 4.0 This software has allowed us to speed our workflow with minimal effort without adjusting how we strategize and build social campaigns. It is the one management software that I have found that actually works the way we work rather than forcing us into a different workflow. Finally, superior analytical tracking has helped us raise the bar on how we write, design, and strategize our social campaigns and buckets. Pros The ability to tag posts has enabled us to dig deeper into our analytics, tracking content items by subject and design elements, to promote knowledgeable decision making when we revise quarterly social strategy. Cons As a relatively new software, there are certain features that they are working to debug, correct, or expand. Some elements in the post building process could likely be streamlined. But customer service is very transparent with issues and opportunities and very willing to help. Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/) Reason for choosing Loomly Our previous workflow involved a continuous transfer of date between Google Sheets (where we strategized, wrote, and went through approvals) and Hootsuite. This software gave us the same workflow, at the same price, but in one system. It also allowed more targeted analytics that we can continually customize to our needs. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Similar cost, improved internal workflow Review Source EK Erin K. COO & Co-Founder Sports Used the software for: 6-12 months ### "Great tool for your business" August 6, 2019 4.0 Pros I really enjoy the ease of use for Loomly for our business. I'm able to schedule out our social media across many channels for multiple accounts. I appreciate how I can 'set it and forget it' for the certain social accounts. Cons The few things I struggle with the most are not having Loomly auto publish to Instagram. I understand that this is in the works and will hopefully happen soon. The other pieces are not being able to edit photos within the system such as cropping or minor adjustments to photo editing, and having an emoji feature to add to the content. Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Loomly The cost was a deciding factor for choosing this platform. Switched from [Later Social](https://www.capterra.com/p/152254/Later/) We wanted a platform that allowed for multiple social accounts to be scheduled out in advance and something that would be affordable for our company. Loomly offered a non-profit discount which was extremely beneficial to our business. Review Source Response from Loomly August 8, 2019 Hi Erin, Thank you so much for your review, this is really useful. I am glad to read that you find Loomly easy to use. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as possible. We also have a photo editing feature in the works that should fit exactly the need you describe. Please let us know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly. MK Matthew K. Portrait Artist Photography Used the software for: 6-12 months ### "A good social media manager " November 28, 2024 5.0 I used it for a hot minute and it was good. I can’t remember why I stopped ¯\\\_(ツ)\_/¯ Pros It was straightforward and easy to use. It was one of the few social media apps that works with Google business profile. Cons Nothing I can remember. It did what it was supposed to reliably. Review Source BP Brigitte P. Executive Director Performing Arts Used the software for: 6-12 months ### "Loomly is a must for small organizations. " August 8, 2019 5.0 Overall, Loomly has made being an unpaid social media manager something that is manageable. I have implemented a plan so our posts aren't all on top of each other, and have managed to have real social media campaigns. Since we started using Loomly, we were able to grow our Instagram and Facebook accounts. Loomly has really made things less time consuming and more collaborative. It's great. Pros I "work" for an all volunteer dance company. No one gets paid to do any of the jobs required to market the company or the shows. Loomly lets me streamline my time making and implementing social media marketing campaigns. It also makes it easy for other people to help. I can choose one or 2 nights a week to sit down and get things all done. I love that I can see all the posts on a monthly calendar, whether I scheduled them, or someone else has. With several hands in the pot it keeps us from posting too many things in one day. Loomly is great for collaborating with other users. I can mention someone to get them to check my grammar and spelling, or to bounce ideas off them. We can also work together on a post, I can put a picture in and someone else can write the witty words to go with it. Loomly has helped us to grow our social media presence by making it easy to create and schedule posts. You can also see when people have interacted with your posts right in the Loomly interface, so you can like their responses. You can set up alerts to remind you if posts haven't been scheduled yet, or for when collaborators comment on your posts. There's a lot to love about Loomly. They have post ideas if you can't think of something to write. They have tips for best times of day to post, and reminders if you've done something whacky like put a weird size image in a post. The customer service is fantastic. Cons There is not much I dislike about Loomly. I wish that the posting videos and multiple pictures to Instagram automatically was already implemented (it's in the works). Right now you have to have a Buffer account connected, and then Loomly sends you an alert and you have to post the video / multiple image Instagram post from your phone. But even that is easy to do. The photo is there and the caption is automatically copied to your clipboard so it's pretty simple to do. Reason for choosing Loomly The price was right, there is a non-profit rate, and the people were willing to talk with me to help me figure out the best way to go. Review Source Response from Loomly August 8, 2019 Dear Brigitte, Thank you so much for your incredible review, this is immensely appreciated. It means a lot to read that Loomly helps your organization streamline processes. I confirm that we are doing everything in our power to bring Instagram direct publishing (for photos, slideshows and videos) to you as soon as feasible. Please let us know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly. SA Sara A. Social Media Manager Food & Beverages Used the software for: 1-2 years ### "Unlimited organization and support to get the most out of social media" August 2, 2024 5.0 We found our way with Loomly, as it organized our social media presence, increased the reliability of the data captured from interactions, and enabled us to continuously support our potential customer lists. Pros With Loomly, I always know where to start. Preparing posts, setting a publishing plan, and implementing it is done with high efficiency. Scheduling is agreed upon and assigned with ease. After publishing, Loomly continues to work and does not stop, as it monitors comments automatically, blocks what does not comply with our policy, and also answers inquiries within the comments according to the settings we prepared in advance. I love that it constantly updates the data, to reveal to us the reality of the interaction with our posts and the extent of their ability to influence. Cons Loomly makes every step simple, and I would like to enhance its integration capabilities, so that we can benefit from its services on all platforms. Review Source Suhailah S. Administrative Assistant Retail Used the software for: 2+ years ### "Manage all the social media platform effectively" June 10, 2021 5.0 Pros Loomly is all about the very details analytics report that they can produce from all the medial social account that i am monitoring. It can be customized to show only details or filter that i needed. Scheduling time for the content to be posted on the same time for all the platform is very easy. Cons There are many of the features that are available before but not available anymore. We used to be able to included Instagram to the schedule post, but it is not possible no more and Instagram is one of the biggest social media platform that we had. I wish they will include Instagram posting back soon. Review Source NG Natalie G. Founder Marketing and Advertising Used the software for: 6-12 months ### "Great For Social Media Scheduling" May 15, 2019 4.0 The overall experience has been wonderful. My only negative feedback is the inability to auto-post with Instagram unless you have a Buffer account. I'd also like to customize what steps I take when scheduling. (For example, I always skip the "audiences/filters" feature when scheduling for Facebook, and I'd like the option to get rid of that step entirely because I won't use it for my clients.) Otherwise, the interface is smooth, easy-to-use and learn, and helps me write and schedule content more efficiently. Pros I LOVE that you can write the content once and then tailor each set of copy for each social media channel. For example, the exact same copy that works for Facebook doesn't always work for Instagram & Twitter. With Loomly, you can write it once and then go into each platform and customize your content to include hashtags, shorten links, etc. You can also upload custom photos for each platform. Other social media schedulers only allow for one set of copy across all the platforms you choose, making it cumbersome and time-consuming when you have multiple platforms to schedule. Cons I cannot stand the fact that you have to also have a Buffer account to enable auto-posting with Instagram. I really, really wish they'd figure out a way to allow auto-posting instead of getting push notifications on my phone without having to have a Buffer account. I don't want to have to pay for two social media schedulers. Loomly would be nearly perfect if not for that huge flaw. Review Source Response from Loomly May 16, 2019 Dear Natalie, Thank you so much for your amazing review and your very kind words. It means a lot to read that you have been enjoying Loomly. As far as Instagram scheduling is concerned, we are doing everything we can to release such a feature as soon as feasible. I will send you an email today separately to give you an update on the situation. In the meantime, please let me know if I can assist you with anything else. Sincerely, Thibaud, CEO of Loomly. ST Stephanie T. Digital Content Consultant Marketing and Advertising Used the software for: 2+ years ### "My Social Media Scheduling Platform of Choice" November 5, 2022 5.0 Pros I used Loomly in my last role as a social media manager after trying out multiple other scheduling softwares. This was by far the best and has a ton of features that made my life so much easier. Loomly recently added alt text options for many platforms which was clutch. I loved that you could schedule one post on multiple platforms all at once with slight variations, as needed. The automatic resize features for photos was so helpful for making sure that everything was platform-appropriate. My favorite feature was the calendar view where I could see everything I had planned out in one easy-to-see view. I even found the analytics to be helpful - they are what I relied on for weekly analytics reports! Cons I don't have much to complain about with Loomly but I will say that, occasionally, a post would fail to publish without explanation. This was rare so it's not a major complaint but it's really the only thing I could think of as a negative with Loomly. Review Source Response from Loomly November 15, 2022 Hi Stephanie! Thank you so much for your review! We love to hear Loomly has helped make your life as a social media manager easier, and your feedback has been noted with our team. Thank you for being a Loomly customer, and have a wonderful day! ���� SC Shelby C. Sr. Interactive Producer Marketing and Advertising Used the software for: 2+ years ### "Love Loomly" December 7, 2020 5.0 Collaborating with clients on content, way better than spreadsheet content calendar notes to see the actual post and then update a live link Pros I've used this program for about 4 years. I actually got my new agency to move to it, and it's been incredible. I love the fine-tuning and organic targeting options. Cons No IG direct publishing and new items like Pinterest broke right when i got my clients excited about them. This was fixed, but items shouldn't be rolled out if it's not 100% i can sell to a client and rely on it 100% of the time. Alternatives considered [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Loomly price n feature Switched from [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) Collab and fine tuning to save time Review Source Response from Loomly December 11, 2020 Dear Shelby, Thanks for your review, this is immensely helpful and appreciated. It means the world to read that Loomly makes it easier to collaborate with your clients. Indeed, we ran into an issue with Pinterest that was beyond our control, which has now been resolved. Please let us know if we can assist you with anything else. Sincerely, Thibaud, CEO of Loomly Damilola M. Manager Information Technology and Services Used the software for: 1-2 years ### "Loomly Review" August 4, 2019 4.0 Pros Loomly to me is a well advanced social media manager because it helps me to upload custom image for each social media platforms unlike other software in this category will only allow one image for all social media selected, this has also helped me to write custom post for each social media platforms in the format they are suppose to be posted because all platforms don't work with same format, like the format you'll use on twitter is different from instagram, but other software in this category accept only one post format across all chosen social media platforms. Loomly customer support is on point, I had an issue and they solved it without wasting much time. Personally I feel Loomly delivers the service I paid for satisfactorily. Cons Loomly email notification is really an headache for me, I wish I could disable it, but unfortunately there is no way to disable email notification unless I unsubscribe to the channel, actually social media app notifications is enough in this regard. After clicking publish it takes longer time for the post to be published, I wish it could be more faster than how it is now Review Source Response from Loomly August 5, 2019 Dear Damilola, Thank you very much for your review, this is immensely helpful. I am glad to read that Loomly delivers the service you expect. Our team will reach out to you today regarding email notifications and publishing speed. Please let us know if we can assist you with anything else. Sincerely, Thibaud, CEO of Loomly. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.