# Page 3 | Loomly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Loomly the right Social Media Management solution for you? Explore 509 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166498/Loomly/reviews --- Loomly 4.7 (509) [View alternatives](https://www.capterra.com/p/166498/Loomly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Loomly ## Showing most helpful reviews Showing 51-75 of 509 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Digital Communications Coordinator Education Management Used the software for: 6-12 months ### "Unique Organization for Optimal Analytics" January 7, 2021 4.0 This software has allowed us to speed our workflow with minimal effort without adjusting how we strategize and build social campaigns. It is the one management software that I have found that actually works the way we work rather than forcing us into a different workflow. Finally, superior analytical tracking has helped us raise the bar on how we write, design, and strategize our social campaigns and buckets. Pros The ability to tag posts has enabled us to dig deeper into our analytics, tracking content items by subject and design elements, to promote knowledgeable decision making when we revise quarterly social strategy. Cons As a relatively new software, there are certain features that they are working to debug, correct, or expand. Some elements in the post building process could likely be streamlined. But customer service is very transparent with issues and opportunities and very willing to help. Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/) Reason for choosing Loomly Our previous workflow involved a continuous transfer of date between Google Sheets (where we strategized, wrote, and went through approvals) and Hootsuite. This software gave us the same workflow, at the same price, but in one system. It also allowed more targeted analytics that we can continually customize to our needs. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Similar cost, improved internal workflow Review Source Sara H. Digital Strategist Marketing and Advertising Used the software for: 1-2 years ### "Can’t work without it" August 22, 2019 5.0 Pros This is truly my favorite business tool, ever. It’s super easy to use so I don’t have to worry about level of tech skill - each team member can use it regardless of their comfort with “tech.” The wizard is useful for newer folks but not cumbersome for experienced people. I love That you can duplicate posts within the same calendar or copy them to another calendar at the click of a button. It’s sooooo easy to manage multiple brands and products. I can see them all at once or individually. Oh and one of the best parts? The price! It’s so nicely priced it takes no begging to get management on board. LOVE LOOMLY!! Cons My only Suggestion for improvement would be letting users hide bits like the target audience tab if you don’t use it. But that’s it. And I know how to jump over it if I don’t want to use it. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Better experience, easier to use, more flexibility and control Review Source Response from Loomly August 29, 2019 Dear Sara, Thank you so much for your review and your very kind words: this is immensely appreciated. It truly means the world to our team to read that you are loving Loomly: we are so grateful to wake up every morning and build the platform for you. I hear you regarding skipping the targeting panel in Post Builder and have shared your feedback with our engineering team already. As always, please let us know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly. MC Maria C. Sales Executive Food & Beverages Used the software for: 2+ years ### "A potent tool for fine-tuning an organization's social media platforms" March 22, 2023 5.0 I love the fact that with Loomly we have a clear methodology for posting on social media, and this has helped us expand our engagement with the aim of reaching more potential customers. Pros With Loomly, after linking it to our social media pages, we can control a lot of operations and data, as Loomly, through effective scheduling, enables us to organize publishing times or publish at the same time on all platforms. It is also good that we can make several copies of the same publication and format them independently to suit the requirements of different platforms. It's also great that Loomly is able to capture and collect meaningful data about interactions with our posts. It is great that we can assess our ability to achieve the desired effect on social media based on accurate data. Cons You can't help but love Loomly, and I haven't had any difficulties yet. I would love to find in the upcoming upgrades more additional capabilities to match the current development in social media. Review Source Response from Loomly March 24, 2023 Hi there, Maria! I'm so glad to hear that Loomly has helped streamline your social media process and track your marketing goals. We value your feedback, and appreciate you as a Loomly customer! Have a wonderful day. ���� GM Gabriel M. Junior Graphic Designer Religious Institutions Used the software for: Less than 6 months ### "Really Handy Overall!" May 28, 2018 4.0 Pros I am the main user of Loomly in my office as the social media manager & one of the graphic designers for the organization. I use it just about every day and I find it very useful for planning posts, organizing my time and posting schedule. I like being able to see the calendar I've created in several different views. I also love being able to see what our feed will look like with the posts I've created, even including future posts that I've assigned but not yet published. I also have found their customer service to be really responsive and friendly, and go the extra mile to figure things out for me when I've had an issue, or not understood something within the app/site. Its been really interesting to use this app, and my department has chosen to continue our subscription past the trial because we like even being able to give each other feedback on posts, assign certain topics to specific people, and see the history of posts & images and pull from those for future posts without scrolling way back in our feeds for that info. Cons There are just a few things I would like to see improved with the use of Loomly. Overall, I find the design of the interface it to be very intuitive and easy to use; however the thing holding it back is posting to Instagram. Loomly is a bit behind on integrating it's system with the new Instagram rules (which now DO allow publishing through third party apps). So as of right now, it is not easy to post to Instagram, and in fact it almost feels like a waste of time to even use Loomly for that because you're just creating posts on Loomly and then having to redo everything through Instagram later, or copy and pasting everything from Loomly which is just an extra unnecessary step. I've also found that that part of the interface (especially from the app) to be counter intuitive and it ends up giving me lower quality images than what I uploaded to copy and past into my post. This is really only one area that I've found to be lacking, but to be honest, the point of an app/website like this is to make less work, not more for a social media manager, so I do think it's important to be on top of it. Review Source EG Elizabeth G. Brand Activation Manager Real Estate Used the software for: 2+ years ### "Time savings, essential marketing tool" July 26, 2023 5.0 Very good Pros It is simple to use as a manager but also as a user. I can monitor new users and get an overview with the entire team Cons I would love more analytics ideally but understand there are restrictions due to APIs. I would also like to see new features for each platform roll out more quickly but understand the challenges of testing first. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Cost and lack of features. Review Source Response from Loomly August 8, 2023 Hi Elizabeth, Thank you so much for your review! We've noted your feedback with our team - stay tuned for more exciting new features and enhancements coming soon! - Andrew from Loomly NP Nadia P. Photographer Photography Used the software for: 1-2 years ### "Best social media planning tool out there" March 7, 2020 5.0 Very very awesome. I recommend Loomly to everyone I meet who asks about social media planning tools, because it's just the best one I've found and used ever. Pros I have tried various other social media planning tools, and Loomly just ticks all the boxes. This program covers the widest range of social media outlets that I've found, while allowing me to schedule out posts for every single one, and customize to every single outlet all on the same page. The suggested captions/topics are immensely helpful when I'm feeling less than creative, and the UI makes putting together posts really simple and fast. Cons I still wish I could post to Instagram automatically without having to use a notification to my phone and posting manually. Reason for choosing Loomly I looked at Tailwind, Plann, and some other tools I've heard about, but most were much more limited, focusing on one single social platform (usually Instagram). It's important to me to be able to manage and post to all my social platforms in one place, and Loomly was the only tool that was doing that and doing it with an easy to use UI and suggested topics, recommended posting times, and other super helpful stats. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Loomly's UI was more intuitive to me, they covered more social accounts that were applicable to me, and they provided automatic suggested topics and trends during the social post building process, which was not something I was getting from Hootsuite at the time. Review Source Response from Loomly March 9, 2020 Dear Nadia, Thank you so much for your review and your kind words: this means the world to us. I confirm that we are doing everything in our power to bring Instagram direct publishing to your and I have just asked our support team to reach out to you about our Zapier integration. Please let us know if we can help with anything else. Sincerely, Thibaud, CEO of Loomly dV diego V. Photographer Photography Used the software for: Less than 6 months ### "Great value, eas of use and costumer service" February 5, 2020 4.0 The experience has been very smooth so far aside from the fact that we have to always post manually to instagram. the tools that helps us collaborate internally are fantastic and the customer service too. Pros i love: - the master calendar, - the fact that we can invite contributors and assign them roles - the fact that the platform helps you with ideas to create content that is relevant for that specific day or month, - the phone app works very well - link tracking Cons \- i can not post directly to instagram - the stats are ok, but they could be a bit more detailed and they could include more comparison tools and the labels that one can use when preparing a piece of content. - i would love if in the future we could manage tripadvisor and other review platforms - i would love if in the future we could manage facebook events as this is something that generate the most revenue for our clients. - I think that it is not possible to add extra accounts for a small price, instead you have to upgrade to a plan that might be way off my budget. - i cannot upload images larger than 10mb and videos that are too large Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Loomly price, ease of use, the master calendar Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) To explore my options and test the features in this platform Review Source Response from Loomly February 6, 2020 Dear Diego, Thank you very much for your review, this is immensely helpful. I am truly glad to read that you have been enjoying Loomly so far. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as feasible. We are also working on a major improvement of our architecture, which will allow you to upload larger images and videos. I have asked our support team to reach out to you to see how we can accommodate you in terms of extra accounts and better analytics. Please let us know if we can assist you with anything else. Sincerely, Thibaud, CEO of Loomly. SD Stephanie D. Social Media Manage Automotive Used the software for: 6-12 months ### "I like this product" November 20, 2023 4.0 Overall, it's a good product and my favourite scheduling app to use, and I've used them all. Pros The approval workflow is probably the main reason why I suggested Loomly as a scheduling platform. Having post set up and approvals within the same platform not only streamlines, but also makes sure approvals aren't missed. Cons The interface can be a bit clunky sometimes, and occasionally it doesn't load very well for me. Cropping photos in Loomly compresses them a ton, and we lose a lot of the quality of the image. I think this would be the only 'complaint' I have, as I have to crop everything in Photoshop before uploading to Loomly. Alternatives considered [Planoly](https://www.capterra.com/p/213003/PLANOLY/)[Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Review Source KM Katie M. Brand and Content Strategist Marketing and Advertising Used the software for: 6-12 months ### "You pay what you get for" November 16, 2019 3.0 Their customer service is great. The view of the posts is great. But not having Instagram is a huge missed opportunity. I know they are working on it- but taking away a functionality that was once there is really frustrating. Pros It is super nice to see the calendar view and the ease of use is pretty great. I also love the recommendations they provide based on if your post is posting at the right time, right length, or even just some ideas on what to post as far as holidays that day etc. Cons You can no longer post directly to instagram! As an agency we made this platform as a recommendation to clients and now it really stinks that it no longer does what we said it could do because they took away the instagram publishing. This is huge. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) Reason for choosing Loomly Pricing honestly. Review Source Response from Loomly November 18, 2019 Dear Katie, Thank you very much for your review, this is immensely helpful. It means a lot to read that you have been enjoying Loomly and that our support team was able to assist you when needed. As far as Instagram publishing is concerned, as our support team probably mentioned, this feature relied on an integration with Buffer, which was unilaterally discontinued by Buffer, with a very short notice of just two weeks, without Loomly having a say in it (you can read the details here: https://blog.loomly.com/buffer-integration-sunset/). That being said, our team is working on a different solution to bring back publishing to Instagram through third-party integration shortly, and we are doing everything in our power to bring Instagram direct publishing to you ASAP. Again, I definitely understand that this was a disappointing development and we are doing everything in power to deliver a suitable solution to your shortly. Sincerely, Thibaud, CEO of Loomly NH Nikky H. creative director Arts and Crafts Used the software for: Less than 6 months ### "Great app!" July 29, 2019 5.0 Great to be able to schedule content across all my platforms - I spend a few hours a week creating posts which schedule automatically for the whole week. After using Hootsuite for several years I've now replaced it with Loomly/Buffer - and although I'm paying more than double I think it's worth it for the ability to create better looking posts. Pros Love this app - particularly how it helps you write better content. Ability to adapt the post in full for each platform & the helpful hints & tips and hashtag counts are fantastic. The biggest bonus is the app tells you the prime times and days of the week to post so you dont put content out at a bad time and can really create a bespoke plan for the week. Very little to say that is not a massive positive other than having to use Buffer as well is a bit of a pain and I dont like the calendar. Cons Cost - it is more than I'd like to pay especially when I also need to pay for Buffer alongside it. I dont like the way the calendar is set up - it's not clear to see what posts are going out every day, I try to mix up the content for each platform across the week and after you've done several schedules and want to go back to check what you did it becomes tough to see what's posting where. Reason for choosing Loomly Ease of use with the free trial, user interface is great and very easy to get started. Pricing would be good if it was a bit lower to compete with Hootsuite - I've gone from paying for 1 app to now having to pay for Loomly and Buffer - if you priced about $10-15 a month lower I think you'd get loads more users exponentially because there is lots on offer for businesses with a full media team and big bucks but very little option for smaller businesses like ours who struggle to justify spending $100 a month on a scheduler. Review Source Response from Loomly August 1, 2019 Hi Nikki, Thank you very much for your review, this is immensely helpful. It means a lot to read that Loomly saves you time and helps you create better posts. As far as seeing your upcoming posts, may I ask if you had a chance to use the "Post Overview" & "On The Radar" widgets on your dashboard, which let you see at a glance the posts that require your attention on the short term? I can confirm that we are doing everything in our power to bring Instagram direct publishing to Loomly as soon as feasible. Please let our team know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly. Samuel K. Marketing Computer Software Used the software for: 6-12 months ### "Budget friendly alternative to HootSuite" August 7, 2019 5.0 Overall Loomly has been great. All of the features we need at a fraction of the cost of other similar solutions. Pros Loomly includes all of the features we were looking for. Notably, the post approval workflow/feature is really helpful and something that isn't included with other solutions at a similar price point. Cons Our team hasn't found many things that we don't like about Loomly. There were a few adjustments that needed to be made to our workflow, but nothing too significant. The only thing I would change is the ability to display one post scheduled for multiple dates/channels separately on the calendar. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Our company made the switch from Hootsuite when their pricing structure was updated. A post approval process is crucial for our workflow. At one time, post approval was a feature included with a Hootsuite pricing tier that was appropriate for our company. Since then, the feature was moved to a more expensive plan. Fortunately, we found Loomly! Review Source Response from Loomly August 8, 2019 Dear Samuel, Thank you very much for your review, this is immensely helpful and appreciated. I am really glad to read that Loomly includes all the features you need. I believe I have great news for you: you can group/ungroup your posts in Calendar View! I have asked our support team to reach out to you to guide you through this recent feature. Please let us know if we can assist you with anything else. Sincerely, Thibaud, CEO of Loomly. SK Steffan K. Online Marketing Specialist Fishery Used the software for: Less than 6 months ### "The best content management platform for the price " June 11, 2021 4.0 Really great Pros Easy to use, powerful and with most of the features that I need. Cons That you cannot do all within the platform. You need to manually push some posts, cannot tag in images on Twitter etc. But this is the case for all platforms and mostly decided by the social networks. Review Source AK Alex K. Brand Operations Manager Food & Beverages Used the software for: Less than 6 months ### "We love Loomly!" September 30, 2019 4.0 Loomly has helped us redesign our content management and scheduling process. We are a small team of three and using Loomly has made our work flow efficient. From brainstorming, building social media posts, uploading art/media, to publishing we use Loomly step-by-step. It's publishing tool is reliable, and we are in love with the master calendar view that helps keep our three closely related brands stay organized. Pros We love the Master Calendar View. The direct publishing is reliable. Plenty of tools that help keep posts organized by category, publishing stage, and schedule. Cons It seems like this software could use a little more polishing when it comes to user interaction. The navigation among views and pages is still a little clunky and requires a little extra back and forth. Other amenities would be helpful, as well. We would love to see Instagram direct publishing become available, and the ability to tag Facebook Events would be outstanding. Alternatives considered [Airtable](https://www.capterra.com/p/146652/Airtable/) Reason for choosing Loomly Loomly works more similarly to a project management tool than just a calendar or publisher. We appreciate the flexibility of the software, as well as its reliability. Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) The master calendar! Buffer seemed to be more bells and whistles than a content management tool. We found many road blocks and a lack of common sense features. Review Source Response from Loomly October 1, 2019 Dear Alex, Thank you very much for your review, this is truly helpful. It's really nice to read that you are enjoying Master Calendar. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as possible. Please let our team know if we can help with anything else. Sincerely, Thibaud, CEO of Loomly. DM Debora M. Marketing Coordinator Food & Beverages Used the software for: 1-2 years ### "Great Value, Useful Tools" August 6, 2019 4.0 It is very useful and helpful, the features are diverse, great for planning for multiple platforms. It could be improved, for sure. But overall very positive experience. Pros We love the Instagram grid preview feature, it helps us plan our content visually, and not every social media planning platform offers that. We also like the "Master Calendar" feature, as it enables us to see every single content that is going out on every channel for the whole month. Cons The approval process can be very confusing. We also do not really think the IG story feature is good enough or even necessary for now, because it only allows us to draft/schedule content without texts on it. And when we try to add text via loomly, it will do it with a black bar like snapchat, and we don't really want that. So we never use the ig story feature here. Alternatives considered [Khoros Marketing](https://www.capterra.com/p/131341/Spredfast-Platform/)[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) Reason for choosing Loomly Pricing. Loomly was the one for our budget! Review Source Response from Loomly August 7, 2019 Dear Debora, Thank you very much for your review, this is much helpful. It is really nice to read that Loomly helps you plan your content visually: this is truly one of our goals as a company. I hear you regarding the Story feature we recently launched and confirm we are working on an update that will provide you with more creative freedom to design nicer Stories. Please let us know if we can help with anything. Sincerely, Thibaud, CEO of Loomly. Ashley M. Digital Services Manager Libraries Used the software for: Less than 6 months ### "So nice I'm using it twice" February 19, 2020 5.0 I used Loomly for my side business for over a year, and finally had the chance to utilize it at my day job a few months ago. Our Marketing Manager loves it, and no longer has to go from social media account to account trying to keep up with everything. The calendar view is wonderful. The customer service really gets me — the original onboarding was very friendly, and when I had a question about my most current account, the chat was super fast. Pros This is the first social media organizing software whose interface makes sense to me. I'm not fighting it. I actually look forward to using it. There are multiple views, I can connect a variety of social media, and I can customize and schedule each post. Cons Instagram integration isn't at 100% right now. We have to manually publish some posts. That gets frustrating, though they are working on it. Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/) Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) The interface and the level of customer service. Review Source Response from Loomly February 21, 2020 Dear Ashley, Thank you so much for your review, this is immensely appreciated. It means a lot to read that you are enjoying Loomly and that our support team was able to assist you with you needed it. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as feasible. Please let us know if we can help with anything else. Sincerely, Thibaud, CEO of Loomly Ouattara B. Telecom Technician Telecommunications Used the software for: Less than 6 months ### "A great platform to help you manage your social profiles" February 18, 2023 4.0 Loomly offers quite good services for the management of social profiles. I like the fact that I can work with my team and receive real-time notifications. I also like the content suggestion. It's very useful when you're in need of inspiration. I invite you to try Loomly, you will not be disappointed Pros Loomly is an excellent platform for managing social networks. It supports the majority of social networks, especially the most popular. Loomly's board is super simple and intuitive. It's easy enough to learn, even for beginners. The integration of different social profiles is also quite easy. But despite this simplicity, Loomly offers a lot of features that allow us to manage our profiles properly. The platform offers features such as publishing calendars, content suggestions, team collaboration, performance analysis, and comment monitoring. Content suggestion and team collaboration are two assets that are not found in all other competitors. The content suggestion makes it even easier for us, especially when we are in need of inspiration. In short, Loomly is a platform that I strongly recommend Cons The platform is not free and can be quite expensive, depending on the different features you need Review Source Response from Loomly February 21, 2023 Hi Ouattara, Thank you so much for your review! We're so glad to hear you've been enjoying Loomly and all the features it has to offer. Your feedback has been noted with our team. Have a wonderful day! ���� AJ Ayush J. Freelancer Education Management Used the software for: 6-12 months ### "Powerful and user-friendly social media management tool" December 28, 2022 5.0 Since I'm creating content, I'm using loomly. Overall it's a very helpful software which makes all your work hassel free. Post scheduling and drafts helps me to create several posts at once and they will get posted to all my platforms at the scheduled time. The best tool for customizing posts for all platforms at one place. The pricing is also low. I totally recommend it to all creators. Pros Loomly is a great social media management tool. It provides the convenience to connect almost all of my social media platforms at one place. I can publish my post to all my accounts at the same time. As a freelancer, I create content for instagram, pinterest and facebook and I use loomly to preview how exactly my posts will look at different platforms. It suggests the trending topics which light up the post ideas. It provides Tips for optimizing the posts. It reaches to the targeted audience via sponsored ads. It also shows the performance of the posts with detailed analytics at the Dashboard. I can monitor the dashboard from the mobile app. Whenever I work with a team, I can easily collaborate and connect all of them. Cons There is nothing to dislike, the price is also fair looking at the services provided by this tool. While creating instagram post, It does'nt allow to mention or tag personal profiles. And it would be good if the dashboard can display the comments at posts from each platform. Review Source Response from Loomly January 4, 2023 Hi Ayush, thank you so much for your review! We love to hear Loomly has helped you manage your content, accounts, and collaboration as a freelancer. Unfortunately Instagram's API only allows third parties like Loomly to publish directly to business profiles, but as soon as that changes, we'll get right on it! Thank you for being a Loomly customer, and have a wonderful day! ���� Sam K. Marketing Coordinator Marketing and Advertising Used the software for: 6-12 months ### "The Game Changing social software" December 5, 2018 5.0 I have 3 clients who all use the tool to approve messaging and collaborate with me managing there entire online presence. It works really, really well. What else is there to know. Pros Simple, easy, and designed for the work I do. Not as online salesman like all the others. I manage 5 different small businesses social media. what I need is not to be able to spam people with unless sh\*\* but to craft valuable engaging content and deliver it to hard earned audiences. Love the builder, love the client collaboration, love the calendar, LOVE the library. and most of all I love the way they are constantly developing and innovating, that for me is infinitely more important then any specific feature. Cons It's new and run by what feels like a very small team. This isn't a block buster summer movie but a tiny little cult classic. Loved deeply by some but not enough. The design is a little rough, the functionality a little finicky. I heard that initially it was designed by a husband for his wife. Review Source Response from Loomly December 7, 2018 Hi Sam, thank you very much for your review and your kinds words. A brand-new UI is coming soon, so we can say good bye to this early, a-little-rough interface. Sincerely, Thibaud, CEO of Loomly. MG Mauro G. Social Media Strategist Marketing and Advertising Used the software for: 1-2 years ### "Excellent for multi-account w/ client's approval" May 10, 2021 5.0 Easy, reliable and complete for major account management. Pros Loomly really streamlines the creation and publishing process for social media. It allows for customer review and approval and keeps track of who is doing - or needs to do, what. It has all major indispensable features and social networks and you can bulk edit and fine-tune each content. Cons Calendar view by month is a little cumbersome because it doesn't give bird's eye view when you are at the end of the month. 4-week view like Google calendar would be better. Alternatives considered [Post Planner](https://www.capterra.com/p/255189/Post-Planner/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[Agorapulse](https://www.capterra.com/p/123971/Agorapulse/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Loomly Best features/price ratio and solid approval process for customer's account. Adding more team collaborators on equivalent products was way more expensive. Other products did not have same social networks support. Review Source Abigail N. Founder Marketing and Advertising Used the software for: I used a free trial ### "The Post Planner/Editor is amazing and easy to use" August 7, 2018 5.0 Pros I Signed up for Loomly because of 3 features mentioned on their website(Post Inspiration, Post Builder and the ability to store images and videos in the library for use in future posts.) I also liked the workflow options, which are: 1. Original workflow with 6 different post states (Draft, Pending Approval, Requires Edit, Approved, Scheduled & Published) 2. Lite Workflow with 5 different post states (Draft, Pending Approval, Requires Edit, Scheduled & Published) 3. Zero workflow with 3 post states (Draft, Scheduled & Published) Since I was managing one of my personal brands I used the Zero workflow option, however, I'm happy that there were other options. I liked the post ideas option, where you save RSS feeds to use for posts. I selected the option that allowed automatically made draft posts from all the articles in the RSS feeds. I could then edit the draft post as I liked. Another thing I liked about Loomly was the ability to preview how my post would look like on each platform. Finally, I liked the post builder/planner/editor (I'm not sure what it's called) I liked the option to define generic content (ie the base content that would be shared on each profile. After this, you can then fine tune each channel, removing and adding from the base content, adding hastags, etc. I liked the tips it provided for each network, tips such as reducing or increasing the length of the copy for specific channels, changing the scheduled time to a more suitable time etc. Cons I hated how it took over ten minutes for my post to publish after clicking the publish now button. It kept showing "Submitting..." In the end I had to refresh the page and start over again. After refreshing the page and redoing the post it worked and my post was published immediately. Review Source HA Hilmi A. CEO Consumer Electronics Used the software for: 6-12 months ### "Loomly works well enough for what it is, but refund policy is terrible" February 13, 2022 4.0 I was happy enough with what it is, and only reason I was planing to cancel was we are simply too small a business to justify the cost, we had found a smaller package that only costs $168 a year and does the main things we wanted out of loomly. However the cancellation policy really did leave a bad impression on me and is very disappointing. Pros This platform helped us get organized and get started in being more professional with our social media marketing, it does wht it claims to do Cons We had found an alternative package that is much more cost effective for tiny companies like ours. We missed the deadline for canceling the subscription by less than 24 hours only to find out they have no refund policy, basically canceling the subscription, their policy says we can not get a single dollar refund, and we find this policy absurd, I did contact their support team to see if they are willing to refund us based on good will, however their policy clearly states that they do not give refunds. Truly dissapointed Reason for choosing Loomly It was an accidental auto-renewal, I would not have chosen Loomly had this not happened Review Source AQ Arianna Q. Social media manager Media Production Used the software for: 1-2 years ### "Loomly, a great choice for small business owners" November 23, 2023 5.0 Overall, Loomly is a valuable tool for streamlining my social media efforts. Pros I recently started using Loomly for my small business' social media management, and it's been a game-changer. The platform's user-friendly interface makes scheduling and organizing content a breeze. The collaboration features are excellent for my clients, allowing seamless communication. Cons I've noticed occasional delays in post previews, which can be a minor inconvenience. I also don't blame them, but I wish there were better options for uploading higher file sizes when scheduling. Review Source CD Charles D. Digital Campaign Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Great Social Media Management " February 1, 2022 4.0 Pros The onboarding process is highly appreciated. We took the recommendation to switch to Loomly after Fanbooster was acquired. Cons Edits to customized posts should show. The 6 step post creation process can be shortened and/or combined. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Loomly Best price and features Review Source CC Charmaine C. Owner Information Technology and Services Used the software for: 6-12 months ### "I'm mostly in LOVE with Loomly." May 1, 2019 5.0 With Loomly, I'm able to see and manage all of my posts in one place which is really great. Even though Loomly has room for improvement, I really enjoy their product and I'll continue working with them! Keep up the great work Loomly! MyAssistant is here with you.....we're growing together! Pros I love how easy Loomly is to use. I love the suggestions/tips it gives as you go through the posting process. I also love the ability to add multiple calendars. Cons I do not like the photo library. It does not function correctly. If I select unused photos, it shows me photos I've already posted using Loomly. If I select photos within a certain group that I've added and used, it won't show the photos in the results. I also don't like that customer service is not immediately available to address questions or concerns and that there is no phone number. One more thing, when adding hashtags you don't have the option to look at all of your hashtags....it gives you about 10 to choose from then you need to remember/create additional ones to use. Review Source Response from Loomly May 2, 2019 Dear Charmaine, Thank you very much for your review, this is immensely helpful. It means a lot to read that you are in love with Loomly. As far as Library & hashtags are concerned, I am going to reach out to your over email today to learn more and see how we can help. As far as customer service is concerned, I am sorry to read that you feel we are not responsive enough, despite our average response time in the chat currently being under 30 minutes. I will be in touch shortly and in the meantime, please let me know if I can help with anything else (you can reach me at thibaud@loomly.com). Sincerely, Thibaud, CEO of Loomly. VR Verified Reviewer Marketing Project Manager Facilities Services Used the software for: 6-12 months ### "Fantastic social media collaboration tool" January 30, 2019 5.0 I was looking something that would function as a team project management tool, and I was disappointed with the other tools out there. Loomly does exactly what I was looking for. I love the ability to set user permissions, and posts can go in the queue for review and approval. Pros This works great as a social project management tool. It allows one person on the team to draft the post and other admins to review and approve the posts before they are published. I also love the calendar tool that allows you to tag posts by category and see all of them in the calendar at a glance. Cons There's nothing I really dislike. My only suggestion would be for more capabilities, like being able to "share" a post link to a designated team member after it's been approved and posted. Review Source Response from Loomly February 5, 2019 Hi Thank you very much for your review, this is incredibly helpful. I will share your suggestion of adding a feature to share a post with a team member once it has been published: this can currently be done manually, either using the Loomly URL of that post or the URL to which the post has been published to, but I can see how we could make it even easier with a button. Please let our team know if we can help with anything else. Sincerely, Thibaud, CEO of Loomly Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.