# Page 3 | Loomly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Loomly the right Social Media Management solution for you? Explore 509 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166498/Loomly/reviews --- Loomly 4.7 (509) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Loomly ## Showing most helpful reviews Showing 51-75 of 509 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Marketing Manager Information Services Used the software for: 6-12 months ### "Makes you feel like a social media pro" September 22, 2020 4.0 Despite the limitation of viewing analytics on our current plan, we're pleased with the features that are available to us. The recommendations that are placed throughout the dashboard are helpful to beef up your social media postings and are things we wouldn't consider had it not been for them. Loomly makes us feel as if we're social media gurus simply by giving us tips on how to use their platform. Pros Major benefit of Loomly is the ability to preview your post before it publishes. You'll see the draft text, image preview and link so that you know exactly what will be posted. In addition, before you post, it has indicators or suggestions below the preview to let you know if you need to cut back on text, add an image, when the best time and day to post is and how to increase engagement. Loomly allows you to create individual calendars of accounts you'll be posting content to. With several social media profiles we manage, it's a convenient feature to view all published posts with all accounts or a single one. Cons You need to upgrade your plan to the next level (Standard) in order to view any analytics. While we are on the Base plan, it isn't a part of our subscription which you'd think would be a standard for any paid account. Switched from [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Social media posting was a feature of Pardot, but we moved off the platform due to its cost. We decided to use a tool specifically for social media publishing/scheduling as the system we moved to from Pardot did not offer it. Review Source Response from Loomly September 24, 2020 Hello, Thank you very much for your review, this is immensely helpful. I am glad to read that you are enjoying Loomly so far. I would like to help you regarding the cost of Advanced Analytics, but I do not have access to your contact details through this review: if you don't mind sending me an email at thibaud@loomly.com about this, I will ask our support team to see what we can do. Please also let me know if I can help with anything else. Sincerely, Thibaud, CEO of Loomly. Sara H. Digital Strategist Marketing and Advertising Used the software for: 1-2 years ### "Can’t work without it" August 22, 2019 5.0 Pros This is truly my favorite business tool, ever. It’s super easy to use so I don’t have to worry about level of tech skill - each team member can use it regardless of their comfort with “tech.” The wizard is useful for newer folks but not cumbersome for experienced people. I love That you can duplicate posts within the same calendar or copy them to another calendar at the click of a button. It’s sooooo easy to manage multiple brands and products. I can see them all at once or individually. Oh and one of the best parts? The price! It’s so nicely priced it takes no begging to get management on board. LOVE LOOMLY!! Cons My only Suggestion for improvement would be letting users hide bits like the target audience tab if you don’t use it. But that’s it. And I know how to jump over it if I don’t want to use it. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Better experience, easier to use, more flexibility and control Review Source Response from Loomly August 29, 2019 Dear Sara, Thank you so much for your review and your very kind words: this is immensely appreciated. It truly means the world to our team to read that you are loving Loomly: we are so grateful to wake up every morning and build the platform for you. I hear you regarding skipping the targeting panel in Post Builder and have shared your feedback with our engineering team already. As always, please let us know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly. JP James P. Digital Strategist Marketing and Advertising Used the software for: 6-12 months ### "Outstanding platform built for Social Media experts by social media experts" October 18, 2019 5.0 Loomly is by far the best tool for solving client approvals. Clients love the simplicity and sometimes even take to the platform in the form of creating suggested content for you. That's unreal! No other platform can deliver value like that: clients refuse to learn new systems. Loomly constantly ads new features ... totally free. Make the most of them and become your office super start. These features are: publishing to Google My Business, storing hashtag lists, content writing tips and more any more. Pros Extremely reliable platform that will help you make more money as it will handle some of your most time consuming worries like client content suggestions, client approvals, and flexible scheduling. The level of feedback us unreal and every piece of advice is delivered exactly when you need it. Cons There are many extra tools included for free like reporting, link tracking and community management. Those features won't replace your dedicated tools, but they aren't intended too either. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[Emplifi Social Marketing Cloud](https://www.capterra.com/p/226549/Socialbakers-Analytics-Plus/)[Tailwind TMS](https://www.capterra.com/p/275384/Tailwind-TMS/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Loomly Loomly were not the cheapest but as soon as I took up a trial I could see great value from the platform's simplicity. It's as easy as a replacement for your google sheet content planner with a ton of useful tools added on. Switched from [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) Sprout social has gotten expensive and hasn't updated their platform since their most recent acquisition. It's pains me to have to pay for multiple social profiles when they all belong to the same client. Review Source Response from Loomly October 25, 2019 Dear James, Thank you so much for your review, this means the world to us. I am really glad to read that your clients are enjoying Loomly. Please let our team know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly. MC Maria C. Sales Executive Food & Beverages Used the software for: 2+ years ### "A potent tool for fine-tuning an organization's social media platforms" March 22, 2023 5.0 I love the fact that with Loomly we have a clear methodology for posting on social media, and this has helped us expand our engagement with the aim of reaching more potential customers. Pros With Loomly, after linking it to our social media pages, we can control a lot of operations and data, as Loomly, through effective scheduling, enables us to organize publishing times or publish at the same time on all platforms. It is also good that we can make several copies of the same publication and format them independently to suit the requirements of different platforms. It's also great that Loomly is able to capture and collect meaningful data about interactions with our posts. It is great that we can assess our ability to achieve the desired effect on social media based on accurate data. Cons You can't help but love Loomly, and I haven't had any difficulties yet. I would love to find in the upcoming upgrades more additional capabilities to match the current development in social media. Review Source Response from Loomly March 24, 2023 Hi there, Maria! I'm so glad to hear that Loomly has helped streamline your social media process and track your marketing goals. We value your feedback, and appreciate you as a Loomly customer! Have a wonderful day. ���� Suhailah S. Administrative Assistant Retail Used the software for: 2+ years ### "Manage all the social media platform effectively" June 10, 2021 5.0 Pros Loomly is all about the very details analytics report that they can produce from all the medial social account that i am monitoring. It can be customized to show only details or filter that i needed. Scheduling time for the content to be posted on the same time for all the platform is very easy. Cons There are many of the features that are available before but not available anymore. We used to be able to included Instagram to the schedule post, but it is not possible no more and Instagram is one of the biggest social media platform that we had. I wish they will include Instagram posting back soon. Review Source EG Elizabeth G. Brand Activation Manager Real Estate Used the software for: 2+ years ### "Time savings, essential marketing tool" July 26, 2023 5.0 Very good Pros It is simple to use as a manager but also as a user. I can monitor new users and get an overview with the entire team Cons I would love more analytics ideally but understand there are restrictions due to APIs. I would also like to see new features for each platform roll out more quickly but understand the challenges of testing first. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Cost and lack of features. Review Source Response from Loomly August 8, 2023 Hi Elizabeth, Thank you so much for your review! We've noted your feedback with our team - stay tuned for more exciting new features and enhancements coming soon! - Andrew from Loomly NG Natalie G. Founder Marketing and Advertising Used the software for: 6-12 months ### "Great For Social Media Scheduling" May 15, 2019 4.0 The overall experience has been wonderful. My only negative feedback is the inability to auto-post with Instagram unless you have a Buffer account. I'd also like to customize what steps I take when scheduling. (For example, I always skip the "audiences/filters" feature when scheduling for Facebook, and I'd like the option to get rid of that step entirely because I won't use it for my clients.) Otherwise, the interface is smooth, easy-to-use and learn, and helps me write and schedule content more efficiently. Pros I LOVE that you can write the content once and then tailor each set of copy for each social media channel. For example, the exact same copy that works for Facebook doesn't always work for Instagram & Twitter. With Loomly, you can write it once and then go into each platform and customize your content to include hashtags, shorten links, etc. You can also upload custom photos for each platform. Other social media schedulers only allow for one set of copy across all the platforms you choose, making it cumbersome and time-consuming when you have multiple platforms to schedule. Cons I cannot stand the fact that you have to also have a Buffer account to enable auto-posting with Instagram. I really, really wish they'd figure out a way to allow auto-posting instead of getting push notifications on my phone without having to have a Buffer account. I don't want to have to pay for two social media schedulers. Loomly would be nearly perfect if not for that huge flaw. Review Source Response from Loomly May 16, 2019 Dear Natalie, Thank you so much for your amazing review and your very kind words. It means a lot to read that you have been enjoying Loomly. As far as Instagram scheduling is concerned, we are doing everything we can to release such a feature as soon as feasible. I will send you an email today separately to give you an update on the situation. In the meantime, please let me know if I can assist you with anything else. Sincerely, Thibaud, CEO of Loomly. dV diego V. Photographer Photography Used the software for: Less than 6 months ### "Great value, eas of use and costumer service" February 5, 2020 4.0 The experience has been very smooth so far aside from the fact that we have to always post manually to instagram. the tools that helps us collaborate internally are fantastic and the customer service too. Pros i love: - the master calendar, - the fact that we can invite contributors and assign them roles - the fact that the platform helps you with ideas to create content that is relevant for that specific day or month, - the phone app works very well - link tracking Cons \- i can not post directly to instagram - the stats are ok, but they could be a bit more detailed and they could include more comparison tools and the labels that one can use when preparing a piece of content. - i would love if in the future we could manage tripadvisor and other review platforms - i would love if in the future we could manage facebook events as this is something that generate the most revenue for our clients. - I think that it is not possible to add extra accounts for a small price, instead you have to upgrade to a plan that might be way off my budget. - i cannot upload images larger than 10mb and videos that are too large Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Loomly price, ease of use, the master calendar Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) To explore my options and test the features in this platform Review Source Response from Loomly February 6, 2020 Dear Diego, Thank you very much for your review, this is immensely helpful. I am truly glad to read that you have been enjoying Loomly so far. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as feasible. We are also working on a major improvement of our architecture, which will allow you to upload larger images and videos. I have asked our support team to reach out to you to see how we can accommodate you in terms of extra accounts and better analytics. Please let us know if we can assist you with anything else. Sincerely, Thibaud, CEO of Loomly. ST Stephanie T. Digital Content Consultant Marketing and Advertising Used the software for: 2+ years ### "My Social Media Scheduling Platform of Choice" November 5, 2022 5.0 Pros I used Loomly in my last role as a social media manager after trying out multiple other scheduling softwares. This was by far the best and has a ton of features that made my life so much easier. Loomly recently added alt text options for many platforms which was clutch. I loved that you could schedule one post on multiple platforms all at once with slight variations, as needed. The automatic resize features for photos was so helpful for making sure that everything was platform-appropriate. My favorite feature was the calendar view where I could see everything I had planned out in one easy-to-see view. I even found the analytics to be helpful - they are what I relied on for weekly analytics reports! Cons I don't have much to complain about with Loomly but I will say that, occasionally, a post would fail to publish without explanation. This was rare so it's not a major complaint but it's really the only thing I could think of as a negative with Loomly. Review Source Response from Loomly November 15, 2022 Hi Stephanie! Thank you so much for your review! We love to hear Loomly has helped make your life as a social media manager easier, and your feedback has been noted with our team. Thank you for being a Loomly customer, and have a wonderful day! ���� KM Katie M. Brand and Content Strategist Marketing and Advertising Used the software for: 6-12 months ### "You pay what you get for" November 16, 2019 3.0 Their customer service is great. The view of the posts is great. But not having Instagram is a huge missed opportunity. I know they are working on it- but taking away a functionality that was once there is really frustrating. Pros It is super nice to see the calendar view and the ease of use is pretty great. I also love the recommendations they provide based on if your post is posting at the right time, right length, or even just some ideas on what to post as far as holidays that day etc. Cons You can no longer post directly to instagram! As an agency we made this platform as a recommendation to clients and now it really stinks that it no longer does what we said it could do because they took away the instagram publishing. This is huge. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) Reason for choosing Loomly Pricing honestly. Review Source Response from Loomly November 18, 2019 Dear Katie, Thank you very much for your review, this is immensely helpful. It means a lot to read that you have been enjoying Loomly and that our support team was able to assist you when needed. As far as Instagram publishing is concerned, as our support team probably mentioned, this feature relied on an integration with Buffer, which was unilaterally discontinued by Buffer, with a very short notice of just two weeks, without Loomly having a say in it (you can read the details here: https://blog.loomly.com/buffer-integration-sunset/). That being said, our team is working on a different solution to bring back publishing to Instagram through third-party integration shortly, and we are doing everything in our power to bring Instagram direct publishing to you ASAP. Again, I definitely understand that this was a disappointing development and we are doing everything in power to deliver a suitable solution to your shortly. Sincerely, Thibaud, CEO of Loomly EK Erin K. COO & Co-Founder Sports Used the software for: 6-12 months ### "Great tool for your business" August 6, 2019 4.0 Pros I really enjoy the ease of use for Loomly for our business. I'm able to schedule out our social media across many channels for multiple accounts. I appreciate how I can 'set it and forget it' for the certain social accounts. Cons The few things I struggle with the most are not having Loomly auto publish to Instagram. I understand that this is in the works and will hopefully happen soon. The other pieces are not being able to edit photos within the system such as cropping or minor adjustments to photo editing, and having an emoji feature to add to the content. Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Loomly The cost was a deciding factor for choosing this platform. Switched from [Later Social](https://www.capterra.com/p/152254/Later/) We wanted a platform that allowed for multiple social accounts to be scheduled out in advance and something that would be affordable for our company. Loomly offered a non-profit discount which was extremely beneficial to our business. Review Source Response from Loomly August 8, 2019 Hi Erin, Thank you so much for your review, this is really useful. I am glad to read that you find Loomly easy to use. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as possible. We also have a photo editing feature in the works that should fit exactly the need you describe. Please let us know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly. Samuel K. Marketing Computer Software Used the software for: 6-12 months ### "Budget friendly alternative to HootSuite" August 7, 2019 5.0 Overall Loomly has been great. All of the features we need at a fraction of the cost of other similar solutions. Pros Loomly includes all of the features we were looking for. Notably, the post approval workflow/feature is really helpful and something that isn't included with other solutions at a similar price point. Cons Our team hasn't found many things that we don't like about Loomly. There were a few adjustments that needed to be made to our workflow, but nothing too significant. The only thing I would change is the ability to display one post scheduled for multiple dates/channels separately on the calendar. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Our company made the switch from Hootsuite when their pricing structure was updated. A post approval process is crucial for our workflow. At one time, post approval was a feature included with a Hootsuite pricing tier that was appropriate for our company. Since then, the feature was moved to a more expensive plan. Fortunately, we found Loomly! Review Source Response from Loomly August 8, 2019 Dear Samuel, Thank you very much for your review, this is immensely helpful and appreciated. I am really glad to read that Loomly includes all the features you need. I believe I have great news for you: you can group/ungroup your posts in Calendar View! I have asked our support team to reach out to you to guide you through this recent feature. Please let us know if we can assist you with anything else. Sincerely, Thibaud, CEO of Loomly. SK Steffan K. Online Marketing Specialist Fishery Used the software for: Less than 6 months ### "The best content management platform for the price " June 11, 2021 4.0 Really great Pros Easy to use, powerful and with most of the features that I need. Cons That you cannot do all within the platform. You need to manually push some posts, cannot tag in images on Twitter etc. But this is the case for all platforms and mostly decided by the social networks. Review Source SC Shelby C. Sr. Interactive Producer Marketing and Advertising Used the software for: 2+ years ### "Love Loomly" December 7, 2020 5.0 Collaborating with clients on content, way better than spreadsheet content calendar notes to see the actual post and then update a live link Pros I've used this program for about 4 years. I actually got my new agency to move to it, and it's been incredible. I love the fine-tuning and organic targeting options. Cons No IG direct publishing and new items like Pinterest broke right when i got my clients excited about them. This was fixed, but items shouldn't be rolled out if it's not 100% i can sell to a client and rely on it 100% of the time. Alternatives considered [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Loomly price n feature Switched from [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) Collab and fine tuning to save time Review Source Response from Loomly December 11, 2020 Dear Shelby, Thanks for your review, this is immensely helpful and appreciated. It means the world to read that Loomly makes it easier to collaborate with your clients. Indeed, we ran into an issue with Pinterest that was beyond our control, which has now been resolved. Please let us know if we can assist you with anything else. Sincerely, Thibaud, CEO of Loomly DM Debora M. Marketing Coordinator Food & Beverages Used the software for: 1-2 years ### "Great Value, Useful Tools" August 6, 2019 4.0 It is very useful and helpful, the features are diverse, great for planning for multiple platforms. It could be improved, for sure. But overall very positive experience. Pros We love the Instagram grid preview feature, it helps us plan our content visually, and not every social media planning platform offers that. We also like the "Master Calendar" feature, as it enables us to see every single content that is going out on every channel for the whole month. Cons The approval process can be very confusing. We also do not really think the IG story feature is good enough or even necessary for now, because it only allows us to draft/schedule content without texts on it. And when we try to add text via loomly, it will do it with a black bar like snapchat, and we don't really want that. So we never use the ig story feature here. Alternatives considered [Khoros Marketing](https://www.capterra.com/p/131341/Spredfast-Platform/)[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) Reason for choosing Loomly Pricing. Loomly was the one for our budget! Review Source Response from Loomly August 7, 2019 Dear Debora, Thank you very much for your review, this is much helpful. It is really nice to read that Loomly helps you plan your content visually: this is truly one of our goals as a company. I hear you regarding the Story feature we recently launched and confirm we are working on an update that will provide you with more creative freedom to design nicer Stories. Please let us know if we can help with anything. Sincerely, Thibaud, CEO of Loomly. Ashley M. Digital Services Manager Libraries Used the software for: Less than 6 months ### "So nice I'm using it twice" February 19, 2020 5.0 I used Loomly for my side business for over a year, and finally had the chance to utilize it at my day job a few months ago. Our Marketing Manager loves it, and no longer has to go from social media account to account trying to keep up with everything. The calendar view is wonderful. The customer service really gets me — the original onboarding was very friendly, and when I had a question about my most current account, the chat was super fast. Pros This is the first social media organizing software whose interface makes sense to me. I'm not fighting it. I actually look forward to using it. There are multiple views, I can connect a variety of social media, and I can customize and schedule each post. Cons Instagram integration isn't at 100% right now. We have to manually publish some posts. That gets frustrating, though they are working on it. Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/) Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) The interface and the level of customer service. Review Source Response from Loomly February 21, 2020 Dear Ashley, Thank you so much for your review, this is immensely appreciated. It means a lot to read that you are enjoying Loomly and that our support team was able to assist you with you needed it. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as feasible. Please let us know if we can help with anything else. Sincerely, Thibaud, CEO of Loomly Damilola M. Manager Information Technology and Services Used the software for: 1-2 years ### "Loomly Review" August 4, 2019 4.0 Pros Loomly to me is a well advanced social media manager because it helps me to upload custom image for each social media platforms unlike other software in this category will only allow one image for all social media selected, this has also helped me to write custom post for each social media platforms in the format they are suppose to be posted because all platforms don't work with same format, like the format you'll use on twitter is different from instagram, but other software in this category accept only one post format across all chosen social media platforms. Loomly customer support is on point, I had an issue and they solved it without wasting much time. Personally I feel Loomly delivers the service I paid for satisfactorily. Cons Loomly email notification is really an headache for me, I wish I could disable it, but unfortunately there is no way to disable email notification unless I unsubscribe to the channel, actually social media app notifications is enough in this regard. After clicking publish it takes longer time for the post to be published, I wish it could be more faster than how it is now Review Source Response from Loomly August 5, 2019 Dear Damilola, Thank you very much for your review, this is immensely helpful. I am glad to read that Loomly delivers the service you expect. Our team will reach out to you today regarding email notifications and publishing speed. Please let us know if we can assist you with anything else. Sincerely, Thibaud, CEO of Loomly. AJ Ayush J. Freelancer Education Management Used the software for: 6-12 months ### "Powerful and user-friendly social media management tool" December 28, 2022 5.0 Since I'm creating content, I'm using loomly. Overall it's a very helpful software which makes all your work hassel free. Post scheduling and drafts helps me to create several posts at once and they will get posted to all my platforms at the scheduled time. The best tool for customizing posts for all platforms at one place. The pricing is also low. I totally recommend it to all creators. Pros Loomly is a great social media management tool. It provides the convenience to connect almost all of my social media platforms at one place. I can publish my post to all my accounts at the same time. As a freelancer, I create content for instagram, pinterest and facebook and I use loomly to preview how exactly my posts will look at different platforms. It suggests the trending topics which light up the post ideas. It provides Tips for optimizing the posts. It reaches to the targeted audience via sponsored ads. It also shows the performance of the posts with detailed analytics at the Dashboard. I can monitor the dashboard from the mobile app. Whenever I work with a team, I can easily collaborate and connect all of them. Cons There is nothing to dislike, the price is also fair looking at the services provided by this tool. While creating instagram post, It does'nt allow to mention or tag personal profiles. And it would be good if the dashboard can display the comments at posts from each platform. Review Source Response from Loomly January 4, 2023 Hi Ayush, thank you so much for your review! We love to hear Loomly has helped you manage your content, accounts, and collaboration as a freelancer. Unfortunately Instagram's API only allows third parties like Loomly to publish directly to business profiles, but as soon as that changes, we'll get right on it! Thank you for being a Loomly customer, and have a wonderful day! ���� Sam K. Marketing Coordinator Marketing and Advertising Used the software for: 6-12 months ### "The Game Changing social software" December 5, 2018 5.0 I have 3 clients who all use the tool to approve messaging and collaborate with me managing there entire online presence. It works really, really well. What else is there to know. Pros Simple, easy, and designed for the work I do. Not as online salesman like all the others. I manage 5 different small businesses social media. what I need is not to be able to spam people with unless sh\*\* but to craft valuable engaging content and deliver it to hard earned audiences. Love the builder, love the client collaboration, love the calendar, LOVE the library. and most of all I love the way they are constantly developing and innovating, that for me is infinitely more important then any specific feature. Cons It's new and run by what feels like a very small team. This isn't a block buster summer movie but a tiny little cult classic. Loved deeply by some but not enough. The design is a little rough, the functionality a little finicky. I heard that initially it was designed by a husband for his wife. Review Source Response from Loomly December 7, 2018 Hi Sam, thank you very much for your review and your kinds words. A brand-new UI is coming soon, so we can say good bye to this early, a-little-rough interface. Sincerely, Thibaud, CEO of Loomly. MG Mauro G. Social Media Strategist Marketing and Advertising Used the software for: 1-2 years ### "Excellent for multi-account w/ client's approval" May 10, 2021 5.0 Easy, reliable and complete for major account management. Pros Loomly really streamlines the creation and publishing process for social media. It allows for customer review and approval and keeps track of who is doing - or needs to do, what. It has all major indispensable features and social networks and you can bulk edit and fine-tune each content. Cons Calendar view by month is a little cumbersome because it doesn't give bird's eye view when you are at the end of the month. 4-week view like Google calendar would be better. Alternatives considered [Post Planner](https://www.capterra.com/p/255189/Post-Planner/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[Agorapulse](https://www.capterra.com/p/123971/Agorapulse/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Loomly Best features/price ratio and solid approval process for customer's account. Adding more team collaborators on equivalent products was way more expensive. Other products did not have same social networks support. Review Source Abigail N. Founder Marketing and Advertising Used the software for: I used a free trial ### "The Post Planner/Editor is amazing and easy to use" August 7, 2018 5.0 Pros I Signed up for Loomly because of 3 features mentioned on their website(Post Inspiration, Post Builder and the ability to store images and videos in the library for use in future posts.) I also liked the workflow options, which are: 1. Original workflow with 6 different post states (Draft, Pending Approval, Requires Edit, Approved, Scheduled & Published) 2. Lite Workflow with 5 different post states (Draft, Pending Approval, Requires Edit, Scheduled & Published) 3. Zero workflow with 3 post states (Draft, Scheduled & Published) Since I was managing one of my personal brands I used the Zero workflow option, however, I'm happy that there were other options. I liked the post ideas option, where you save RSS feeds to use for posts. I selected the option that allowed automatically made draft posts from all the articles in the RSS feeds. I could then edit the draft post as I liked. Another thing I liked about Loomly was the ability to preview how my post would look like on each platform. Finally, I liked the post builder/planner/editor (I'm not sure what it's called) I liked the option to define generic content (ie the base content that would be shared on each profile. After this, you can then fine tune each channel, removing and adding from the base content, adding hastags, etc. I liked the tips it provided for each network, tips such as reducing or increasing the length of the copy for specific channels, changing the scheduled time to a more suitable time etc. Cons I hated how it took over ten minutes for my post to publish after clicking the publish now button. It kept showing "Submitting..." In the end I had to refresh the page and start over again. After refreshing the page and redoing the post it worked and my post was published immediately. Review Source HA Hilmi A. CEO Consumer Electronics Used the software for: 6-12 months ### "Loomly works well enough for what it is, but refund policy is terrible" February 13, 2022 4.0 I was happy enough with what it is, and only reason I was planing to cancel was we are simply too small a business to justify the cost, we had found a smaller package that only costs $168 a year and does the main things we wanted out of loomly. However the cancellation policy really did leave a bad impression on me and is very disappointing. Pros This platform helped us get organized and get started in being more professional with our social media marketing, it does wht it claims to do Cons We had found an alternative package that is much more cost effective for tiny companies like ours. We missed the deadline for canceling the subscription by less than 24 hours only to find out they have no refund policy, basically canceling the subscription, their policy says we can not get a single dollar refund, and we find this policy absurd, I did contact their support team to see if they are willing to refund us based on good will, however their policy clearly states that they do not give refunds. Truly dissapointed Reason for choosing Loomly It was an accidental auto-renewal, I would not have chosen Loomly had this not happened Review Source AQ Arianna Q. Social media manager Media Production Used the software for: 1-2 years ### "Loomly, a great choice for small business owners" November 23, 2023 5.0 Overall, Loomly is a valuable tool for streamlining my social media efforts. Pros I recently started using Loomly for my small business' social media management, and it's been a game-changer. The platform's user-friendly interface makes scheduling and organizing content a breeze. The collaboration features are excellent for my clients, allowing seamless communication. Cons I've noticed occasional delays in post previews, which can be a minor inconvenience. I also don't blame them, but I wish there were better options for uploading higher file sizes when scheduling. Review Source CD Charles D. Digital Campaign Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Great Social Media Management " February 1, 2022 4.0 Pros The onboarding process is highly appreciated. We took the recommendation to switch to Loomly after Fanbooster was acquired. Cons Edits to customized posts should show. The 6 step post creation process can be shortened and/or combined. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Loomly Best price and features Review Source CC Charmaine C. Owner Information Technology and Services Used the software for: 6-12 months ### "I'm mostly in LOVE with Loomly." May 1, 2019 5.0 With Loomly, I'm able to see and manage all of my posts in one place which is really great. Even though Loomly has room for improvement, I really enjoy their product and I'll continue working with them! Keep up the great work Loomly! MyAssistant is here with you.....we're growing together! Pros I love how easy Loomly is to use. I love the suggestions/tips it gives as you go through the posting process. I also love the ability to add multiple calendars. Cons I do not like the photo library. It does not function correctly. If I select unused photos, it shows me photos I've already posted using Loomly. If I select photos within a certain group that I've added and used, it won't show the photos in the results. I also don't like that customer service is not immediately available to address questions or concerns and that there is no phone number. One more thing, when adding hashtags you don't have the option to look at all of your hashtags....it gives you about 10 to choose from then you need to remember/create additional ones to use. Review Source Response from Loomly May 2, 2019 Dear Charmaine, Thank you very much for your review, this is immensely helpful. It means a lot to read that you are in love with Loomly. As far as Library & hashtags are concerned, I am going to reach out to your over email today to learn more and see how we can help. As far as customer service is concerned, I am sorry to read that you feel we are not responsive enough, despite our average response time in the chat currently being under 30 minutes. I will be in touch shortly and in the meantime, please let me know if I can help with anything else (you can reach me at thibaud@loomly.com). Sincerely, Thibaud, CEO of Loomly. Talk to a Capterra advisor for free and get results within 15 minutes.