--- title: "Kapiche Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kapiche Software - reviews, pricing plans, popular comparisons to other Data Extraction products and more." source_url: "https://www.capterra.com/p/166508/Kapiche/" page_type: "product" language: "en" --- # Kapiche Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kapiche ## What is Kapiche? Kapiche is a feedback analytics platform built to make sense of customer feedback data, empowering you to improve decision-making and positively impact your company’s bottom line. Kapiche allows you to combine multiple data sources and analyze 1,000s of customer feedback responses in minutes. Our platform requires no setup, no manual coding, and no code frames. You'll start finding insights immediately. It's time for an evolution in customer insights. Go to the next level with Kapiche. ## What is Kapiche used for? [Text Mining](https://www.capterra.com/text-mining-software/)[Data Entry](https://www.capterra.com/data-entry-software/)[Data Extraction](https://www.capterra.com/data-extraction-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2650 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kapiche?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://kapiche.com/&name=Kapiche) ## Kapiche Overview Updated September 2026 AI summary Kapiche is a cloud-based platform designed for midsize and enterprise teams that need to analyze large volumes of unstructured customer data. Covering data extraction, qualitative data analysis, and text mining, it offers features such as APIs, data import/export, document extraction, sentiment analysis, topic clustering, and integration with multiple third-party tools, supporting customer experience and satisfaction initiatives. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kapiche 5.0 (1) VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $2650 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (169) Value For Money 5.0 (1) Value For Money 4.5 (107) Customer Service 5.0 (1) Customer Service 4.6 (95) ## Kapiche alternatives [Wolfram Mathematica](https://www.capterra.com/p/171048/Wolfram-Mathematica/) [4.6 (169)](https://www.capterra.com/p/171048/Wolfram-Mathematica/reviews/) Starting price $335.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171048/Wolfram-Mathematica/) [Enterpret](https://www.capterra.com/p/276087/Enterpret/) [4.8 (6)](https://www.capterra.com/p/276087/Enterpret/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276087/Enterpret/) Highest Rated [OpenText Analytics Cloud](https://www.capterra.com/p/177019/OpenText-Analytics-Suite/) [5.0 (1)](https://www.capterra.com/p/177019/OpenText-Analytics-Suite/#reviews) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177019/OpenText-Analytics-Suite/) [ATLAS.ti](https://www.capterra.com/p/171500/ATLAS-ti/) [4.7 (142)](https://www.capterra.com/p/171500/ATLAS-ti/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171500/ATLAS-ti/) ## FAQs about Kapiche Overview ### What company size and specific industries is Kapiche built for? Kapiche is designed for mid-market and enterprise customer insights and experience teams that work with large volumes of unstructured customer data. It suits organizations in any industry that need to turn customer feedback into information for business-critical decisions, especially companies with dedicated research, analytics, or customer experience functions. Features and Usability ### What are the key features of Kapiche? Kapiche offers a dashboard and natural language processing for text analysis, along with sentiment analysis, summarization, and topic clustering. It also includes boolean search, search/filter, tagging, taxonomy classification, customizable reports, data visualization, role-based permissions, API access, and integrations across multiple data sources. Integrations ### Which third-party tools and platforms does Kapiche integrate with? Kapiche integrates with 9 third-party platforms for data storage, customer feedback, and support, including Amazon S3, BigQuery, Snowflake, Zendesk Suite, AskNicely, Delighted, InMoment, Medallia Experience Cloud, and XM for Customer Experience. Getting Started and Support ### What training and onboarding options does Kapiche offer? Kapiche provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer written and visual reference materials for self-paced review and setup. Getting Started and Support ### What customer support options does Kapiche offer? Kapiche provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback is available here to describe response times or helpfulness, so support experience details cannot be confirmed from the catalog data. ## Features AI summary Based on 2,764 Data Extraction reviews Not all data extraction products cover every feature buyers care about most. Here is what reviewers highlight as essential when choosing a solution: - **Data Synchronization** (**65%** of reviewers rated this feature as critical) - **Data Capture and Transfer** (**56%**) - **Website Crawling** (**62%**) Kapiche includes **Data Capture and Transfer**, which helps teams collect and move information into their workflows more efficiently. However, it does not offer **Data Synchronization** or **Website Crawling**. Instead, it provides **API** (**55%**), a related capability that can support system connectivity and data access in place of some native feature coverage, helping businesses move data between tools and maintain more consistent reporting processes. Document Extraction 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Extract documents and document data from data sources API Application programming interface that allows for integration with other systems/databases Boolean Search Capability to use a search engine via operators like AND, NOT, and OR Customizable Reports Alter the layout and content of reports Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Import/Export Import and export data to and from software applications Kapiche 19 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Document Extraction: Extract documents and document data from data sources - Language Detection: Identify different languages - Multiple Data Sources: Allows users to manage data from a number of sources - Natural Language Processing: Process and analyze human language in text or audio form - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Security: Ensures that the application itself is protected and assures data interacting with third-party plugins or integrations do not allow for unapproved access or privilege escalation. - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Topic Clustering: Identify topics to prioritize document research --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $2,650 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[ XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/)[ AskNicely](https://www.capterra.com/p/141434/AskNicely-for-NPS/)[ Snowflake](https://www.capterra.com/p/148267/Snowflake/)[ Delighted](https://www.capterra.com/p/157973/Delighted/)[ BigQuery](https://www.capterra.com/p/268689/Google-Cloud-BigQuery/)[ Medallia Experience Cloud](https://www.capterra.com/p/107199/Medallia-Enterprise/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RK Rashmi K. Voice of Customer Manager Consumer Services ### "A game changer for storytellers in CX space" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2021 The support and service received from the Kapiche team has been fantastic from Day 1. They really seek to understand your requirements and also genuinely work on any feedback and suggestions. It's an absolutely brilliant tool designed and supported by awesome people. We highly recommend Kapiche to anyone looking to upgrade the text analytics capabilities for their organisation. It's a game changer for storytellers in CX space. Pros Kapiche is a poweful story-building tool that has helped us discover insights from thousands of customer experience (NPS) comments without any manual coding and within a matter of minutes this year. It's easy to use, fast, efficient and analyst's dream come true. It provides a unique visualisation known as 'Storyboard' which helps to extract insights very easily. Cons It would be great to be able to link or integrate the Kapiche dashboard/outputs to Qualtrics CX dashboards. Switched from [IBM SPSS Statistics](https://www.capterra.com/p/250819/IBM-SPSS-Statistics/) Alternatives considered [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.