Who Uses This Software?

Serving customer focused professionals at Enterprise companies. Kapiche allows them understand the "why" behind their NPS and online review scores.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $599.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online

Vendor Details

  • Kapiche
  • kapiche.com/
  • Founded 2016
  • Australia

About Kapiche

Kapiche empowers you to quickly understand what your customers think about your company, in their own words, from your NPS, CSAT, customer survey and product review data. Find actionable insights using proven Text Analytics technology: -Unbiased and transparent -No setup required, no built-in models. Actionable insight automatically identified using your own customer data. Get true visibility of customer opinion. -Deep insights, easy reporting -Compare customer opinion across segments


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Kapiche Features

  • Abbreviation Detection
  • Data Capture and Transfer
  • Data Cleansing
  • Data Entry Verification
  • Duplicate Detection
  • Flexible Search
  • Image Entry
  • Library Conversion
  • Mis-Keyed Variation Detection
  • Phonetic Variation Detection
  • Disparate Data Collection
  • Document Extraction
  • Email Address Extraction
  • Image Extraction
  • IP Address Extraction
  • Phone Number Extraction
  • Pricing Extraction
  • Web Data Extraction
  • Boolean Queries
  • Document Filtering
  • Graphical Data Presentation
  • Language Detection
  • Predictive Modeling
  • Sentiment Analysis
  • Summarization
  • Tagging
  • Taxonomy Classification
  • Text Analysis
  • Topic Clustering

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