--- title: "Pendo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pendo Software - reviews, pricing plans, popular comparisons to other Property Management products and more." source_url: "https://www.capterra.com/p/166510/Pendo/" page_type: "product" language: "en" --- # Pendo Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Pendo ## What is Pendo? Pendo is an online app for landlords that simplifies the time consuming, mundane tasks of property management. Pendo does all the heavy lifting so Landlords can spend more time building better relationships with their tenants. Pendo landlords can manage all of their business online and in one place: listing websites, rental applications, lease agreements, tenant screening, tenant on-boarding, cashflow management, rent collection, and financial reporting. Pendo has users in 85 countries. ## What is Pendo used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Apartment Management Systems](https://www.capterra.com/apartment-management-software/) Top alternative Featured Overall rating Based on 31 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $10 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pendo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://pen.do&name=Pendo) ## Pendo Overview Updated August 2026 AI summary Pendo offers cloud-based property management software for small and midsize businesses managing residential or rental properties. It combines accounting, lease and maintenance management, online payments, rent tracking, and a property database, with options for billing, tenant screening, and owner portals. Pendo is accessible via web and mobile apps, supporting daily operations and financial oversight for property managers and landlords. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pendo 4.6 (31) VS. [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting Price $10 Flat Rate, Per Month Starting Price $62 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (31) Ease Of Use 4.3 (2,230) Value For Money 4.6 (29) Value For Money 4.4 (1,767) Customer Service 4.8 (28) Customer Service 4.4 (2,100) ## Pendo alternatives [4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (643)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.8 (711)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (334)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## FAQs about Pendo Overview ### Which roles and teams benefit most from Pendo? Pendo is most used by business owners, executives, and managers who need visibility into product usage, customer behavior, and team performance. Product, engineering, and application specialists use it to guide onboarding and feature adoption, while marketing, sales, and property management teams rely on insights to improve engagement and operational decisions. Answer based on 31 reviews Overview ### What company size and specific industries is Pendo built for? Pendo is designed for independent landlords and property managers in the property management sector. It suits small operators and businesses that need help handling routine property management tasks, making it a fit for users managing residential or rental properties rather than large enterprise organizations. Features and Usability ### What are the key features of Pendo? Pendo offers dashboard and activity dashboard tools for portfolio oversight, plus property management, commercial property management, and residential properties support. Core accounting functions include rent collection, billing and invoicing, payment processing, ACH payment processing, online payments, expense tracking, financial reporting, lease management, tenant screening, and maintenance management. Pricing ### How much does it cost and what fees or limitations are included? Pendo starts at $10 per month for the Basic plan with a free trial. Plus costs $30 per month, Pro costs $60 per month, and Enterprise starts at $100 per month. Add-ons cost extra on Plus and Pro, while Enterprise pricing begins from $100. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Pendo offer? Pendo provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, webinars offer scheduled group presentations, and documentation gives written reference material for self-paced review. Answer based on 1 reviews Getting Started and Support ### What customer support options does Pendo offer? Pendo provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users say support is helpful when issues arise, though a few mention recurring bugs and quirks that can slow work or require follow-up. Overall, support is viewed as responsive and useful for resolving product problems. Answer based on 3 reviews ## Features AI summary Based on 4,664 Property Management reviews Capterra reviewers highlight these as the features buyers value most when choosing property management software: - **Rent Tracking** (**65%** of reviewers rated this feature as critical) - **Reservations Management** (**63%**) - **Online Payments** (**57%**) Pendo supports **Rent Tracking** and **Online Payments**, helping property managers keep up with recurring charges and collect payments more efficiently. However, it does not include **Reservations Management**. Instead, it offers **Accounting** (**54%**), which gives teams a way to manage financial records and monitor property-related transactions in one place, helping businesses stay organized and maintain clearer control over day-to-day operations. Credit Check 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments Financial Reporting 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization Lease Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor the process of lease agreements Transaction Monitoring 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor or audit historical and current transactions to analyze customer account activities Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Pendo 34 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Electronic Payments: Electronically collect payments for goods or services - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Lease Tracking: Monitor the process of lease agreements - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mobile App: Access the system via a mobile application - Online Payments: Accept and process online payment transactions - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Payment Processing: Accept, record, and reconcile financial transactions - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Residential Properties: For residential properties - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Tenant Screening: Evaluate the criminal, financial, and employment history of tenants - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Vacancy Management: Keep track of vacant properties - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.2 (31) 4.2 Based on 31 reviews ## Pricing Value for money 4.6 (29) Free Trial [View pricing plan details](https://www.capterra.com/p/166510/Pendo/pricing/) Basic $10.00 Flat Rate,Per Month It includes: - Designed for landlords with just a few units that need simple automation Plus $30.00 Flat Rate,Per Month It includes: - Designed for landlords that need assistance with rental listings and want to track expenses Pro $60.00 Flat Rate,Per Month It includes: - Bulk Automation - Designed for a Property/Rental Management Company With a Medium Sized Portfolio. Includes All the Great Features of Pendo Along With Expanded Reporting - Maintenance Tracker Enterprise $100.00 Per Month It includes: - Bulk Automation - Designed for a Property/Rental Management Company With a Large Sized Portfolio. Includes All the Great Features of Pendo Along With Expanded Reporting - Maintenance Tracker Value for money 4.6 (29) 4.6 Based on 29 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (28) 4.8 Based on 28 reviews ## User reviews Overall rating 4.6 Based on 31 reviews Filter by rating 5(20) 4(11) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RO Raad O. Marketing Specialist Consumer Goods ### "an excellent tool for gaining insights into user behavior and improving outcomes." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 14, 2023 Pros Pendo offers user behavior and conversion rate data, along with user-friendly guides and helpful learning resources. The visual representation of data is impressive, and surveys streamline questions and provide actionable insights. Pendo's evidence system is a standout feature, with versatile options for creating tutorials, tooltips, polls, ads, warnings, etc..... Segmenting users adds further value to this feature. Cons Pricing and documentation hinder startups. It costs more to maintain and install than free analytical tools. Poll and use data refresh can be delayed, making it hard to tell if the poll is broken or just delayed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Rebecca L. Manager Real Estate ### "Well rounded product for our rentals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 17, 2022 This program has been essential in keeping track of our tenants monthly payments and in screen new potential tenants. Pros This program allows us to easily send out applications and screen new tenants. In our area there is a very low vacancy rate so this allows us to quickly see which tenants are desirable. Cons We have had a bit of difficulty re-sending applications when some of the initial info was incorrectly entered but this comes down to user error more than anything. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User VP, Technical Support Information Technology and Services ### "Great for tracking product usage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 31, 2022 For product-based SaaS companies like us, Pendo is an excellent application for understanding customer usage patterns and anticipating churn. This is great specifically for customer-facing & product teams to help in various ways to improve things. Pros The best thing about Pendo is that it does a great job of tracking how the users are using the product and gives valuable insights. The interface is nice and clean. Reports, dashboards, and metrics are easy to understand. I love the fact that you can get specific feature usage stats. Cons While it's not really something that I dislike or hold Pendo responsible for - in some cases, customers may not like the fact that the application is tracking user actions in detail and could be considered as a privacy thing. As a software vendor, we really need to address those concerns. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michael S. Senior Director of Product Computer Software ### "Great way to get insight into usage" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 27, 2020 The overall experience has been great. The onboarding process has been good, and my new success manager has been helpful. Helped me get more insight then I got with google analytics to aid in data-driven decision making. Still working on rolling out guides. Pros Great way to get insight into how customers and users are using our product and features. Capturing all data on the web even when you didn't tag a feature or page yet is a huge bonus. Able to do a lot without engineering was a key factor for adopting. Easy to build quick reports, look at data by segments, etc. Tagging pages and features are easy when your CSS works well with pendos tool. Guides seem easy to create and target. Cons Some inconsistencies in UIs still as the product evolved. I would like some more reporting/analytics options such as comparing segments to do more in the app vs having to export data to excel or BI tool. Mobile app capabilities to tag features and pages still well behind web capabilities. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PB Phillip B. Partner Real Estate ### "Smart Tools for Small Players" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2019 Pros Pendo provides valuable web-based tools to small-scale real estate investors and property managers at a fair price. The key features that I have found to be the most helpful are the ability to send and manage digital rental applications, to then use the platform to do perform credit and softcheck reports, and finally to automatically collect rent payments through PendoPay. These are the three features that I think provide the most value to me as they reduce risk efficiently and effectively. Although these features are offered by many other property management software companies, Pendo is one of the only ones (or maybe the only) that offers these features to small-scale investors located in Canada. Most of the other software applications that are available in Canada target Medium to Large scale companies with a monthly or annual fee that is too high for most small-scale property managers or DIY real estate investors. Cons I don't like that there isn't an accompanying app for smart phone / tablet. Other features that are not included that would provide much value include the ability to manage maintenance requests and tenant communication. While some may utilize the bookkeeping and reporting features, I do not and I prefer to use Quickbooks Online. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) [Property Vista](https://www.capterra.com/p/137582/PropertyVista/) [Hemlane](https://www.capterra.com/p/147198/Hemlane/) [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reasons for choosing Pendo Although there are other property management software applications with more comprehensive features, they tend to be cost prohibitive and often with a poor user interface. I chose Pendo over all the alternative products because it is available in Canada and provides what I believe are some of the most important tools needed as a small-scale real estate investor. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 13, 2019 Thank you for the great review, Phillip. We are excited to release the maintenance issue tracker in the coming months! TA Tejay A. CEO Real Estate ### "Hands Free Accounting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2019 Pros I love this software because it uploads all of my incomes and expenses without me having to type them in. I also love that I can export a year-end report and send it straight to my CPA with ease. Customer support has also helped me a lot with any issues I have had. Cons The cost is a little high if you run a small business. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 24, 2019 Thanks for the review Tejay! MF Mike F. Myself Transportation/Trucking/Railroad ### "Good interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2019 Pros Good interface, useful and innovative features Cons Performance issues on web based portal. Missing notification features Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 12, 2019 Thanks for the review, Mike! AN Anonymous User Property Owner Graphic Design ### "Great Product for Property Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 28, 2019 Its great as all my expenses are in 1 place and it gives me reminders for tenancy agreements renewals etc. Its easy to use. Pros Easy dashboard accounting dashboard to submit your taxes each year. Also the website per property works really well when finding tenant as it has a great application process. Cons You sometimes get lost in the interface but this is rare. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HR Heidi R. Property Manager Real Estate ### "Making landlording easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 21, 2019 Pros It makes collecting rent, doing taxes, and completing documents a breeze for property managers and tenants. Cons It can be difficult to navigate the site and remember how/where to do/find certain functions. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Pilot Airlines/Aviation ### "Heaven for satellite landlords " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2019 I'm a satellite landlord meaning i live in Europe but my properties are in USA so this software is invaluable to me saving time especially when my taxes are due this is because the software creates a report for the whole year so i can just input the numbers very easily when they are due saving time once again. Pros The ease of use of the whole system makes it very efficient and it only takes a few minutes for me to update it on a monthly basis. The bank transaction integration saves a huge amount of manual input. Cons Still has some quirks that i have needed to contact customer support about but overall a good product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 23, 2019 Thanks for the review! [View all Reviews](https://www.capterra.com/p/166510/Pendo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.