Who Uses This Software?

Our customers are small and medium-sized customers. In many of our customer sites, 80 to 90 percent of employees have access to Chartio.


Average Ratings

17 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,800.00/year/user
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Chartio
  • chartio.com
  • Founded 2010
  • United States

About Chartio

Turn your web data into actionable insights with Chartio. Chartio's intuitive cloud-based analytics solution is designed to enable your entire team to get answers fast without needing to know SQL or any proprietary languages. Simple to set up and easy to use, Chartio lets you connect to Google Analytics or Heap Analytics alongside your CRM or marketing automation data and start exploring web analytics in minutes. Start your free trial to see the power and simplicity of Chartio.


Chartio Features

  • Campaign Management
  • Conversion Tracking
  • Goal Tracking
  • Keyword Tracking
  • Multiple Site Management
  • Pageview Tracking
  • Referral Source Tracking
  • Site Search Tracking
  • Time on Site Tracking
  • User Interaction Tracking

Chartio Reviews Recently Reviewed!

Ease to implement, manage and use

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that you can easily integrate data from Amazon Redshift to CSV files, blend them by using the Data Pipeline and visualize them interactively in Dashboard.

Cons: The grafical user interface when inserting custom functions in the Data Pipeline; the visualization can be improved.

Chartio offers a dashboard-like style of organizing data into tables and charts.

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Many different chart options are available -- great for graphs!
- Able to organize data into a table format.
- Able to highlight certain data values, or change the text to make things more noticeable.
- Activity log
- Ability to search for any report/dashboard.
- Able to add any data tables you need.
- Great support team

Cons: - OR statements are a bit cumbersome, but glad the option exists and is doable.
- Depending on the data used, sometimes other chart views aren't possible aside from tables.
- The dashboard-like style is okay, but having lots of tables in one dashboard makes me wish I could view the reports in a list-form instead.
- Customized styling/formatting (e.g., highlighting with conditional formatting) doesn't show up in the expanded view for tables.
- Inability to group like-items together -- this might be possible, and I just haven't discovered it yet.

Overall: Organizing data into a report and downloading capabilities.

Surpassed Expectations in Use and Customer Service

Feb 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: Highly recommend Chartio for its ease of use and superior customer service. Whenever we have questions the help team responds back extremely quickly and in detail. Probably my favorite part of the service!

Pros: Customer Service is A+++ and I hope they know how good they are.

Best analytics tool for a startup

Feb 17, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Chartio has been a game changer for our business analytics function. We chose to use it because of its ability to use raw SQL (making it incredibly flexible). There is a bit of a learning curve for non-technical ops people, but once you're over the hump, the functionality and insight into key metrics is unparalleled. Their customer service is top notch as well...always available and willing to help with specific use-case questions.

Pros: It integrates with Segment, so we can pull in data from many of our other end products/platforms

Cons: The ability to integrate dashboards into your own website is available, but the product itself in this form performs very poorly in this case. Chartio is much better used as a stand-alone product. If you want users across your company to view dashboard data without eating up "seats", your best option is to schedule static dashboards via email.

Recommendations to other buyers: Definitely worth the money! We're very happy with Chartio!

Learning curve, but very helpful!

Jan 23, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: This helped us discover key business metrics we should have been watching more closely. As well as help set benchmarks to strive towards!

Awesome Product

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I love using Chartio, it is one of the best business analytic tools. It really helps in decision making.

Chartio is the data analytics visualization I love more than any other

Nov 19, 2016
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I have only tried a handful of data viz tools, but thats because I stopped looking after finding chartio. I had bad experiences with their customer service - good luck with them - but I didn't find their product too be affected. I still use chartio and doubt I will be switching anytime soon because it is so easy to run queries, see the data results visually, then drill down deeper.

Extremely valuable

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Chartio is a very helpful resource for any team looking to make very informed, data-driven decisions.

It just works as expected.

Dec 09, 2015
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, both for building and viewing the dashboards. They release new features quite often and they just know what features I missed before.

Cons: I don't know who viewed my dashboards and when. It would be nice to have usage statistics.

Recommendations to other buyers: Chartio is an easy to use product and it has connectors to almost every possible datasource. After more than 1 year of usage I'm really satisfied with it. As they don't store your data you pay based on number of users, not based on the amount of data. We moved away from GoodData due the raw limit.

Analyst to Executive - the only dashboarding tool we need

Dec 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Chartio is simply, simple. Regardless of whether you are a data scientist (me) or an executive (my co-founder), Chartio just lets you get the dashboard creation process done with least number of clicks. It's powerful enough for exploratory analysis and the user access controls makes controlling information an absolute breeze.

Cons: My only grime is not supporting a larger number of native integrations. Google Analytics, Salesforce and Segment are great however I'd like a few advertising and finance partners added.

Recommendations to other buyers: Try Chartio, you'll realise within a few minutes how easy it is to get up and running.

Researcher looking to understand user usage

Dec 07, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to visualize or get data without knowing SQL. It's fun and I feel like I'm learning how SQL frameworks work.

Cons: sometimes I want to get certain data but can't get it without doing SQL. The support team is great but I don't want to ping them every time.

Recommendations to other buyers: Great for people who don't have much experience with SQL.

Chartio review for Shazam

Dec 07, 2015
5/5
Overall
5 / 5
Ease of Use
3.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Chartio is the fastest, easiest way to put an attractive front end on top of 'big data' like an Amazon Redshift instance. It's powerful enough to use SQL code to create dashboards, but flexible and easy enough to allow some end-users to create their own.

Cons: Nothing really, their customer support has been excellent, and the product has worked better than our expectations.

Recommendations to other buyers: Give them a try, they wowed us with their demo (using real data) which was more impressive than a 3-month trial with a competitor.

Chartio - Great for small businesses

Jul 16, 2015
4/5
Overall
4.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Chartio does a great job providing ease of use for both a technical and non-technical audience. The interactive mode makes it easy to pull and display simple data, and query mode gives the opportunity for more complex and custom queries. It is easy and quick to put together and customize dashboards. Chartio also very easily connects to many types of data sources and even allows for CSV uploads. It is an affordable product that provides a significant amount of value for the money.

Cons: The connection to GA is great, but it would be even better if the customization of queries and formulas was easier to navigate. Also, the opportunity for more HTML customization would be useful. Lastly, while Chartio can handle large data sets, it would be great if the queries on more complex data pulls could display more quickly.

Recommendations to other buyers: If you are a small business using Chartio to pull from a SQL server, Chartio is a great option worth exploring.

Changed the Way We Work

Jul 10, 2015
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Chartio has allowed my team to become even more successful by allowing us to look at and turn raw data into real time quantifiable information that is easily understood and interpreted on all levels. Since I personally began using Chartio about 5 months ago, I have seen how it has evolved within our company with how we have been able to use this data on a daily basis to provide us with more valuable information that we can use to make better decisions, day in and day out.

Cons: It could be tough for users to use who are not familiar or have no knowledge or training on how to set up the different charts and view different metrics outside of the data that is set up for the users.

Recommendations to other buyers: Learn how to use Chartio so you can take advantage of how you can pull info that you want and need to look at for your business.

Chart.io makes us smarter

Jul 09, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The visualization tools are great for spotting trends, board meetings, investor updates, and dashboards. But mostly they are constantly updating the product, which shows they love and care about data analysis and visualization.

Cons: Creating dashboards is easy to do, hard to make look good.

Recommendations to other buyers: It is so cheap, just try it. It will either be exactly what you need, or not. But why not just try it?

Good BI visualisation tool, nice clean attractive dashboards

Jul 09, 2015
4/5
Overall
4.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The dashboards look clean and professional, I also like how incremental features have been added regularly over the last year since we signed up.

Cons: Quite a few of my queries are unsuccessful and the error messages aren't very helpful explaining why.

Recommendations to other buyers: Test it on your own raw data to see how well it works.

spin up a metrics dashboard in no time!

Jul 07, 2015
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: ability to generate SQL queries very easily and quickly visualize in dashboards is great! Very easy to ramp up on this software and use it.

Cons: the visualization is simple, would be great if more advanced capabilities are offered, e.g. dynamic visualization

Recommendations to other buyers: beats other tools we've considered such as spotfire for example, since it allows you to query your data, merge a few separate data sources, and calculate some simple quantities based on queries before visualizing.