Who Uses This Software?

ShipBob provides shipping and fulfillment services for e-commerce companies. A scalable and easy-to-use fulfillment solution that helps e-commerce businesses accomplish Amazon-scale logistics.


Average Ratings

1 Review
  • 1 / 5
    Overall
  • 1 / 5
    Ease of Use
  • 1 / 5
    Customer Service

Product Details

  • Pricing Details
    Based on number of shipments and inventory.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • ShipBob
  • www.shipbob.com/
  • Founded 3
  • United States

About ShipBob

ShipBob offers a streamlined shipping and fulfillment solution for e-commerce businesses. ShipBob combines order and inventory management, customer communication capabilities, predictive data and insights, as well as optimized shipping for e-commerce companies. ShipBob integrates with online e-commerce platforms such as Shopify, WooCommerce, Magento and many more.


ShipBob Features

  • Air Shipping
  • Bills of Lading
  • Container Shipping
  • Freight Shipping
  • Ground Shipping
  • Import / Export
  • Ocean Shipping
  • Parcel Shipping
  • Quotes / Estimates
  • Shipment Tracking
  • Warehouse Management

ShipBob Reviews Recently Reviewed!

Poor customer service

Nov 21, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: If you live in Chicago it can be convenient to place things in your inventory. Just started to make changes to the web interface..

Cons: 4. It would take sometimes 2 days to ship out and get tracking numbers. Not as bad now.. But I still have to check your site to see if a order is going out and sometimes my orders can stay in processing stage for days and no one knows why... 5. No phone support... When I had a problem with orders I have to send a email and wait 24 hours. My customers have placed an order on my site and I can't just keep them waiting. No way to escalate problems.. 6. Sending out incomplete order, orders will be 1 of 2 and only one item is sent. I had to call the customer and apologies, then customer had to wait 3-4 days to get it the other item. Poor customer service is not a good way to stay in business... 7. Sending out wrong items..