# ShipBob Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of ShipBob Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of ShipBob Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/166529/ShipBob --- # ShipBob Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 12, 2025 Written byMolly Burke Molly Burke Molly Burke is a senior analyst and writer for Capterra. She covers customer experience and marketing in the retail and restaurant industries, with a focus on how emerging technology is transforming the way everyday people shop. Her insights o... [See bio & all articles](https://www.capterra.com/resources/author/mburke/) Edited byCaroline Rousseau Caroline Rousseau Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers devel... [See bio & all articles](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor Written by [Molly Burke](https://www.capterra.com/resources/author/mburke/) Molly Burke is a senior analyst and writer for Capterra. She covers customer experience and marketing in the retail and restaurant industries, with a focus on how emerging technology is transforming the way everyday people shop. Her insights on generative AI, social media, and other tech trends have been featured in The New York Times, Vogue, BBC, CNBC, Forbes, and the Financial Times, among other publications. Edited by [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers develop and produce compelling content about today’s business matters. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ShipBob ShipBob Overview: ### Key takeaways Insights from verified Capterra reviews ShipBob helps small businesses manage order fulfillment and inventory across eCommerce channels. It’s most used by entrepreneurs and operations leads in retail and consumer goods. Users value its dashboard clarity and integrations, but cite pricing and support challenges. Advanced tools like inventory placement and instant sync improve speed and control for scaling teams. ### Our verdict ShipBob suits SMBs that need fulfillment support across multiple sales channels and want to automate inventory distribution without building internal logistics teams. While its integrations and dashboard offer operational clarity, buyers should expect trade-offs in pricing transparency and support responsiveness. Teams with technical know-how will navigate setup more smoothly and benefit from its newer tools for syncing and reporting. Top alternative Featured Overall rating Based on 104 user reviews Reviews sentiment Positive 67% Neutral 3% Negative 30% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ShipBob?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.shipbob.com/&name=ShipBob) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ShipBob 3.6 (104) VS. [4.6 (953)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting Price Contact vendor Starting Price $14.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (104) Ease Of Use 4.5 (1,090) Value For Money 3.4 (96) Value For Money 4.5 (852) Customer Service 3.6 (102) Customer Service 4.3 (1,020) ## ShipBob alternatives ShipBob may not suit teams seeking clearer pricing structures, more responsive support, or tighter integration with region-specific platforms—especially if your business depends on precise inventory visibility across multiple markets. Explore other tools that better align with your operational priorities. [4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (49)](https://www.capterra.com/p/161551/Propago/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (504)](https://www.capterra.com/p/78431/inFlow-Inventory/reviews/) Starting price $186.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (88)](https://www.capterra.com/p/166930/ShipHero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/166529/ShipBob/alternatives/) ## ShipBob's interface ShipBob’s interface is generally easy to navigate, with reviewers highlighting a clean dashboard and intuitive layout. However, setup and configuration can be time-consuming, especially when managing product kits or syncing with platforms like Shopify. Some users report friction during onboarding. Molly Burke While the dashboard is visually clear, reviewers say configuring product bundles and resolving sync issues with platforms like Shopify can slow down onboarding. Teams without dedicated technical support may find themselves relying heavily on trial and error during setup. Ease of Use 3.9 (104) 3.9 Based on 104 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Molly Burke ShipBob’s advanced tools help businesses reduce shipping zones and automate inventory allocation, which can cut delivery times and lower fulfillment costs. These capabilities are useful for scaling operations without expanding internal logistics teams. Features 3.7 (104) 3.7 Based on 104 reviews ShipBob offers a range of advanced features that cater to various aspects of inventory distribution and expedited order fulfillment. Inventory placement program 0 reviewers rated this feature Automates inventory distribution across ShipBob’s US fulfillment network using demand forecasting and real-time sales data. Merchants send inventory to one hub, and ShipBob’s AI engine allocates stock to optimal fulfillment centers to reduce transit time and cost. Two-day express fulfillment 0 reviewers rated this feature Enables 2-day shipping coverage across the contiguous US, even from a single fulfillment center. Merchants can display 2-day shipping badges on eCommerce platforms to boost conversions and meet customer expectations for fast delivery. Shopify POS integration 0 reviewers rated this feature Enables merchants to manage inventory and process in-person sales at retail locations. Inventory levels update automatically in ShipBob’s system after each sale. (Released Q3 2025) Instant inventory sync 0 reviewers rated this feature Replaces scheduled updates with real-time inventory syncing across Shopify, Amazon, and BigCommerce, helping prevent overselling and improving stock accuracy. (Released Q3 2025) Undelivered shipments and SLA reports 0 reviewers rated this feature Adds two new reports to help merchants track fulfillment performance and spot packages that may be eligible for carrier claims. (Released Q3 2025) Multiple product barcodes 0 reviewers rated this feature Allows brands to assign more than one barcode per product, improving accuracy during receiving, picking, and shipping. (Released Q3 2025) All key features (77) Outsource and manage third party logistics 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 0% of 0 reviewers... Track and document all activities across devices, networks, and other systems 0% of 0 reviewers... Ship packages/goods by aircraft 0% of 0 reviewers... Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 0% of 0 reviewers... Application programming interface that allows for integration with other systems/databases 0% of 0 reviewers... Manage customer orders that cannot be filled immediately due to out-of-stock items 0% of 0 reviewers... Scan barcodes to ensure accurate pricing and label tracking 0% of 0 reviewers... Create, manage, and send invoices or bills to customers 66.67% of 6 reviewers that rated this feature as important or highly important Documents issued by a carrier to acknowledge receipt of cargo for shipment 0% of 0 reviewers... Create and manage digital catalog of products/services with their details, specifications, and price 50.00% of 2 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies 0% of 0 reviewers... Centralized database of stakeholders and their contact information such as names, address, phone number etc. 0% of 0 reviewers... Shipping products/goods in containers 0% of 0 reviewers... A collection of customer information such as contact details, demographics, previous interactions, etc. 0% of 0 reviewers... Access previous interactions or concerns to maintain customer relationships 0% of 0 reviewers... Add customized logos and colors to align with company branding 0% of 0 reviewers... Alter the layout and content of reports 0% of 0 reviewers... Import and export data to and from software applications 0% of 0 reviewers... Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency 0% of 0 reviewers... Manage order deliveries until they are received by the customers 0% of 0 reviewers... Track item deliveries through dispatch notifications, status and location tracking, and ETA updates 0% of 0 reviewers... Track products that are for sale at a reduced price or part of coupon promotions 0% of 0 reviewers... Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products 0% of 0 reviewers... Transfer of data from one computer system to another 0% of 0 reviewers... Intended to be used by online stores 0% of 0 reviewers... Form predictions based on past and present data/trends 0.00% of 1 reviewers that rated this feature as important or highly important Shipping products/goods by land, sea or air 0% of 0 reviewers... Shipping products/goods by land 0% of 0 reviewers... Management of inbound and outbound shipments in the context of international trade 100.00% of 1 reviewers that rated this feature as important or highly important Replaces scheduled updates with real-time inventory syncing across Shopify, Amazon, and BigCommerce, helping prevent overselling and improving stock accuracy. (Released Q3 2025) 0 reviewers rated this feature Cross-checking financial records with physical inventory counts and records 0% of 0 reviewers... Monitor product stock levels 33.33% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply 50.00% of 8 reviewers that rated this feature as important or highly important Maintain and control the stock level of inventory 0% of 0 reviewers... Automates inventory distribution across ShipBob’s US fulfillment network using demand forecasting and real-time sales data. Merchants send inventory to one hub, and ShipBob’s AI engine allocates stock to optimal fulfillment centers to reduce transit time and cost. 0 reviewers rated this feature Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items 80.00% of 5 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes 0% of 0 reviewers... Integration with Internet of Things devices to automate real-time tracking, data collection and other processes 0% of 0 reviewers... Group and package individual but related items as one package set 0.00% of 1 reviewers that rated this feature as important or highly important Process of printing custom labels through various methods. 0.00% of 1 reviewers that rated this feature as important or highly important Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations 0% of 0 reviewers... Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels 0% of 0 reviewers... Manage and support multiple locations 0.00% of 1 reviewers that rated this feature as important or highly important Allows brands to assign more than one barcode per product, improving accuracy during receiving, picking, and shipping. (Released Q3 2025) 0 reviewers rated this feature Transportation of goods/products over long distances using ship 0% of 0 reviewers... Manage the process of receiving, preparing, and delivering orders for goods/products 57.14% of 7 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases 37.50% of 8 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process 33.33% of 3 reviewers that rated this feature as important or highly important Track the parcel or consignment delivery status 0% of 0 reviewers... Manage and organize the shipping, tracking, and delivery of packages 0.00% of 2 reviewers that rated this feature as important or highly important Streamlining repetitive tasks and activities through automated and predefined workflows 0% of 0 reviewers... Ability to link barcodes or serial numbers with specific items for identification 0% of 0 reviewers... Create, send, and track purchase orders and their statuses 100.00% of 2 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers 0% of 0 reviewers... Receive data and information in real time 0% of 0 reviewers... Receive system updates as soon as any changes are made 100.00% of 1 reviewers that rated this feature as important or highly important Managing orders that a customer purchases repeatedly and regularly 0% of 0 reviewers... Purchase and replenish product stock based on inventory levels and needs 0% of 0 reviewers... Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 0% of 0 reviewers... View and track pertinent metrics to find patterns and gain insights from data 0% of 0 reviewers... Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process 100.00% of 1 reviewers that rated this feature as important or highly important Track and facilitate returns of products sold 66.67% of 3 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria 50.00% of 2 reviewers that rated this feature as important or highly important Calculation of shipment price based on size, weight, route, timeframe, and carrier. 0.00% of 2 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. 0.00% of 1 reviewers that rated this feature as important or highly important Generate or print labels that contain shipping information for packages 33.33% of 3 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers 33.33% of 3 reviewers that rated this feature as important or highly important Integrates with shipping services 0.00% of 1 reviewers that rated this feature as important or highly important Enables merchants to manage inventory and process in-person sales at retail locations. Inventory levels update automatically in ShipBob’s system after each sale. (Released Q3 2025) 0 reviewers rated this feature Manage special order requested by a customer 0% of 0 reviewers... Track the status over time for a request, process, asset, or transaction 0.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 0% of 0 reviewers... Enables 2-day shipping coverage across the contiguous US, even from a single fulfillment center. Merchants can display 2-day shipping badges on eCommerce platforms to boost conversions and meet customer expectations for fast delivery. 0 reviewers rated this feature Adds two new reports to help merchants track fulfillment performance and spot packages that may be eligible for carrier claims. (Released Q3 2025) 0 reviewers rated this feature Manage and track operations and inventory within warehouses 75.00% of 4 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 0% of 0 reviewers... Get Advice We can help you find the software with the features you need. Molly Burke ShipBob’s advanced tools help businesses reduce shipping zones and automate inventory allocation, which can cut delivery times and lower fulfillment costs. These capabilities are useful for scaling operations without expanding internal logistics teams. Features 3.7 (104) 3.7 Based on 104 reviews ## Pricing ShipBob does not publish fixed pricing tiers or entry-level costs. Instead, pricing is customized based on order volume, storage needs, and fulfillment complexity. The software itself is free, but fulfillment fees vary. Most SMBs we spoke with budget around $1,028 per month for inventory management software. ### Starting price Contact vendor for pricing Free trial not available [View all Pricing Plans](https://www.capterra.com/p/166529/ShipBob/pricing/) Molly Burke Senior Content Analyst ShipBob’s pricing scales with order volume and service complexity. SMBs with steady needs can manage costs well, but variable demand may cause monthly fluctuations. Value for money 3.4 (96) 3.4 Based on 96 reviews ## Integrations ShipBob connects with a wide range of eCommerce, inventory, and customer support platforms. These integrations, offered through a mix of native and third-party links, help streamline order syncing, inventory updates, and post-purchase workflows. Popular integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ Omnisend](https://www.capterra.com/p/153508/Omnisend/) Molly Burke Senior Content Analyst Connecting ShipBob with eCommerce and support platforms helps your operations lead reduce manual updates, sync inventory in real time, and manage fulfillment across multiple sales channels without switching tools. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (102) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (102) 3.6 Based on 102 reviews ## User reviews Overall rating 3.6 Based on 104 reviews Filter by rating 5(49) 4(21) 3(3) 2(10) 1(21) Mentioned topic Sorted by most recent BK Bridgette K. owner Retail ### "Great Software for my small business. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 20, 2025 Pros This software did not have much of a learning curve. I began using this software to increase speed in order shipping and improve my inventory management. I found this software was perfect for those issues. The value for money is great as compared to others I have used. I did not experience any bugs or issues. The customer support was great and attentive. Cons At this time, I cannot think of anything negative in regards to ShipBob. The software was beneficial to my small business and getting orders processed and delivered. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VR valerio r. CEO Sports ### "horrible service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 6, 2025 HORRIBLE, i am taking the time to alert any other potential customers that this company is to avoid at all costs. Just google their reviews. Pros how they worked 6 years ago. at the beginning it was alright, they were doing fine despite the platform has always been terrible Cons everything that happened in the past years. EXPENSIVE SHIPPING CONTINUOSLY CHANGING WAREHOUSES WORST CUSTOMER SERVICE EVER EXPENSIVE MISTAKES EVERYWHERE Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 10, 2025 We're so sorry to hear this. Someone from our support leadership team will be reaching out ASAP. KR Katherine R. Katherine Rodriguez Apparel & Fashion ### "Big brand logistics power" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 21, 2025 Pros It gives small to mid sized brands logistics power Cons It as some order inaccuracies, like the wrong item being shipped. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB Gideon B. Customer Manager Media Production ### "My fast hand experience with ShipBob." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2025 The product is an amazing tool for distribution management. It has ensured amazing custom unboxing experiences. Pros Effectiveness of the software in inventory planning and brilliant integration with other platforms. Cons I cannot think of any dislike. The software has served us without flaws. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Angela B. CEO Apparel & Fashion ### "The worst fulfillment company of all time. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 4, 2024 Literally the worst fullfillment company of all time. Slow. Expensive. This will kill your small business. late orders , no contact with the warehouses they run. They rely on slack messages and literally can not call the warehouse if something goes wrong. Just a broken shell of a company that will be chewed up and spit out with the times. so will your business if you choose them. Trust me look elsewhere. Pros interface works, but its a front they cant even contact the warehouses they use for days. Cons Horrible shipping times, Extremely expensive , will overcharge fees and no way to know what they are for, terrible , enemy of your business, look elsewhere TRUST ME. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Abby J. Consultant Alternative Medicine ### "No complaints! " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 24, 2024 I enjoyed it and I found it easy to use rather than some other software I’ve used Pros ShipBob has the best deals and is able to help you accurately keep track of your inventory. Cons It can be hard to teach a new user how to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR Lauren R. CEO Apparel & Fashion ### "Responsive support team - but you'll need them a lot" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 October 14, 2024 Pros Responsive support team - which, unfortunately, I needed to contact a lot. Cons Terrible help articles, complex setup for products and kitting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Owner Design ### "Probably the worst CS I have ever encountered" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 11, 2024 Pros Easy to get started and the system is easy to use Cons Non transparent pricing. Overbilling. Lost inventory but the most important of all is the appalling customer service. False promises after false promises with SLA followed by lies about technical issues followed by further false promises. Switched from [ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 18, 2024 We are so sorry to hear this. Can you please share what email address is tied to your ShipBob account? We'd like an opportunity to review what went wrong. RD Rom D. Director Consumer Goods ### "Multiple issues with packing standards resulting in damage" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 June 11, 2024 Overall service has clearly declined over time. Pros Their pickup services are quick with ecommerce integrations. Cons They do not have proper packing standards for heavyweight or large orders resulting in damage that they will not take responsibility for. Switched from [Extensiv Order Management](https://www.capterra.com/p/145409/Skubana/) [Extensiv Integration Manager](https://www.capterra.com/p/180226/CartRover/) Too expensive. The issues they created was jeopardizing my business operations and they would to show signs of a plan to improve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TA Todd A. CEO Consumer Goods ### "ShipBob Does NOT Work With Shopify Markets" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 March 4, 2024 Overall the experience has been OK. The issue with Shopify not working properly with Shopify Markets means we wasted a ton of our time and now have to leave to find a new 3PL that works properly with Shopify Markets. Pros Multiple fulfillment centers around the world. Cons If anyone at ShipBob tries to tell you their app works with Shopify Markets they are lying to you. If you have several markets setup in Shopify (ie, the US, Australia, the EU), ShipBob's crappy app will only sync to Shopify the AGGREGATED inventory count across ALL of your markets. So if you have 100 units in the Australia and 0 units in the US at your ShipBob Australia and US fulfillment centers, it will tell Shopify that there are 100 units across ALL markets. So it's not possible to have out of stock in the US and Available for sale in AU. Even with 0 units in the US, it will continue to show 100 in the US because there are 100 in Australia. ShipBob completely ignores the fact that different markets in Shopify can have different inventory counts (Shopify confirmed they can do this and the issue is ShipBob's app). So now we have people in the US buying a product that we have to fulfill from Australia! Rather than being out of stock in the US. This is just plain stupid. Shopify has been pushing everyone to use Shopify Markets, and ShipBob is always telling us how easy it is to expand globally with them, but that's not true if you plan to use Shopify Markets. We even had an external agency quote us well over $20K to fix this issue because ShipBiob won't. lol. After months of this BS, and no interest on ShipBob's part to fix this, we are actively looking to move to a new 3PL. If you use, or plan to use in the future, Shopify Markets then ShipBob is not for you. Switched from [EasyPost](https://www.capterra.com/p/204351/Shipping-Software/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/166529/ShipBob/reviews/) ## FAQs ShipBob does not publish fixed pricing. Costs vary based on order volume, storage, and fulfillment complexity. The software itself is free, but fulfillment fees apply. SMBs typically budget around $1,028 per month for inventory management software. Yes. ShipBob offers native and third-party integrations with major eCommerce platforms, marketplaces, and ERPs. These include tools for inventory syncing, order routing, and customer support, helping unify fulfillment workflows. Yes. ShipBob ships to over 250 destinations worldwide and operates fulfillment centers in the US, Canada, the UK, the EU, and Australia. International shipping rates and delivery times vary by region and carrier. ShipBob provides support through its Merchant Care team, with options for chat, case submission, and on-site support at fulfillment centers. Dedicated account managers are available for larger accounts or WMS users. Yes. ShipBob’s Shopify POS integration allows merchants to sync in-person retail sales with their fulfillment operations. Inventory updates in real time, helping maintain stock accuracy across channels. ShipBob supports businesses shipping between 3,500 and 120,000 orders per month through its WMS. For outsourced fulfillment, pricing and service levels scale with volume, but users should confirm capacity during onboarding. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from ShipBob’s own online content in September 2025, including the product's website and its social media channels. ## Related reading ### [5 Top-Rated Inventory Management Software for Small Businesses](https://www.capterra.com/resources/inventory-management-software-for-small-businesses/) Published June 27, 2024 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) ### [Guide to Inventory Management Software Pricing Models](https://www.capterra.com/resources/inventory-management-software-pricing-report/) Published April 9, 2026 by ### [5 Top-Rated Shipping Software for Small Business](https://www.capterra.com/resources/shipping-software-for-small-business/) Published May 20, 2024 by [Shephalii Kapoor](https://www.capterra.com/resources/author/skapoor/) ### [Category Compare: Inventory Management Software vs. Warehouse Management Software](https://www.capterra.com/resources/inventory-management-vs-warehouse-management/) Published August 18, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Popular comparisons [Fishbowl vs ShipBob](https://www.capterra.com/compare/123794-166529/Fishbowl-vs-ShipBob)[Easyship vs ShipBob](https://www.capterra.com/compare/166529-170399/ShipBob-vs-Easyship)[ShipStation vs ShipBob](https://www.capterra.com/compare/155621-166529/ShipStation-vs-ShipBob)[Stamps.com vs ShipBob](https://www.capterra.com/compare/90069-166529/Stamps-com-vs-ShipBob)[NetSuite vs ShipBob](https://www.capterra.com/compare/135757-166529/NetSuite-vs-ShipBob)[AutoDS vs ShipBob](https://www.capterra.com/compare/166529-210453/ShipBob-vs-AutoDS)[Cin7 Core vs ShipBob](https://www.capterra.com/compare/133038-166529/Cin7-Core-vs-ShipBob) [Cin7 Omni vs ShipBob](https://www.capterra.com/compare/133133-166529/Cin7-vs-ShipBob)[ShipMonk vs ShipBob](https://www.capterra.com/compare/153768-166529/ShipMonk-vs-ShipBob)[inFlow Inventory vs ShipBob](https://www.capterra.com/compare/78431-166529/inFlow-Inventory-vs-ShipBob)[ShipHero vs ShipBob](https://www.capterra.com/compare/166529-166930/ShipBob-vs-ShipHero)[ShippingEasy vs ShipBob](https://www.capterra.com/compare/128334-166529/ShippingEasy-vs-ShipBob)[Shippo vs ShipBob](https://www.capterra.com/compare/146146-166529/Shippo-vs-ShipBob)[3PL Warehouse Manager vs ShipBob](https://www.capterra.com/compare/86175-166529/3PL-Warehouse-Manager-vs-ShipBob)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)