--- title: "Panorama Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Panorama Software - reviews, pricing plans, popular comparisons to other Fundraising products and more." source_url: "https://www.capterra.com/p/166550/Panorama/" page_type: "product" language: "en" --- # Panorama Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Panorama ## What is Panorama ? Over 20,000 nonprofits and socially-minded companies have used FrontStream to power their auctions, charity events, peer-to-peer and online fundraising, and employee giving. And all donor and payment data is secure – Panorama is directly integrated with FrontStream Payments, a level one PCI-Compliant payment processor. FrontStream processes $1.4B in donations each year. ## What is Panorama used for? [Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Top alternative Featured Overall rating Based on 103 user reviews Reviews sentiment Positive 68% Neutral 8% Negative 24% Starting price $975 Per Feature, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Panorama ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.frontstream.com&name=Panorama ) Rating Breakdown 3.5 +− Features3.4 Value for Money3.2 Ease of Use3.5 Customer Service3.5 Rating Breakdown 3.5 Features3.4 Value for Money3.2 Ease of Use3.5 Customer Service3.5 ## Panorama Reviewers Verdict Updated August 2026 AI summary - Panorama is a fit for small nonprofits, charities, and schools needing digital fundraising and donor management tools. - Its main advantage is making online fundraising, auctions, and donation tracking accessible to organizations without dedicated fundraising staff. - It helps teams run online events, manage donor data, and process payments to support ongoing campaigns. - Buyers may need to accept some trade-offs with recurring bugs, limited customization, and slower resolution of technical issues. - It works best for nonprofits prioritizing basic fundraising and auction needs, but may frustrate those needing advanced reliability or donor management flexibility. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Panorama 3.5 (103) VS. [4.5 (1,477)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $975 Per Feature, Per Year Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (102) Ease Of Use 4.3 (1,476) Value For Money 3.2 (63) Value For Money 4.5 (1,213) Customer Service 3.5 (96) Customer Service 4.8 (1,375) ## Panorama alternatives Highest Rated [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/166550/Panorama/alternatives/) ## FAQs about Panorama Overview ### Which roles and teams benefit most from Panorama ? Panorama is most used by nonprofit executives, development leaders, and office administrators who need visibility into fundraising, donor relationships, and organizational performance. Volunteer coordinators and community engagement teams rely on it to manage outreach, events, and supporter activity, while presidents and directors use reporting to guide planning and resource decisions. Answer based on 75 reviews Overview ### What company size and industries is Panorama built for? Panorama serves nonprofits, schools, and charities of every size, with strongest adoption among small businesses at 88% and nonprofit organizations at 31%. It also fits civic and social organizations, which account for 17% of reviewers, and education management teams at 9%, with more limited use in enterprise and midsize organizations. Answer based on 103 reviews Features and Usability ### What are the key features of Panorama ? Panorama includes core donor management and fundraising tools like donation tracking, recurring giving, Smart Lists, and customizable reports. It also offers event management for online auctions, ticketing, and peer-to-peer fundraising, plus differentiators such as volunteer management, user permissions, website integration, and QuickBooks and Mailchimp integrations. Answer based on 42 reviews Limitations ### Does Panorama have a lot of bugs or technical issues? Panorama shows recurring stability and bug concerns that can disrupt daily work. Many nonprofit teams mention freezing, login problems, edits not saving, duplicate records, and slow fixes, while a smaller group notes that support staff can be helpful once engaged, even if resolution often takes longer than expected. Answer based on 26 reviews Integrations ### Which third-party tools and platforms does Panorama integrate with? Panorama integrates with PayPal, Greater Giving, and Constant Contact. These integrations cover online payments, auction and event fundraising, and email marketing, giving Panorama connections to common donation, event, and communications platforms. Answer based on 9 reviews Getting Started and Support ### Is Panorama easy to set up for donation websites? Panorama supports online donation and event website setup, but the setup experience feels mixed. Small nonprofits and first-time fundraising teams often find the basic pages approachable, especially with support help, while others report limits in customization, confusing setup choices, design issues, and slower problem resolution during live campaigns. Answer based on 20 reviews Getting Started and Support ### How easy is it to onboard and train a team on Panorama ? Panorama offers live online training, webinars, documentation, and videos, giving teams several ways to learn. Reviewers describe basic setup and everyday tasks as straightforward, with volunteers and general users getting productive quickly. Admins and teams handling migrations, reporting, or advanced features often need more time, clearer documentation, and added support. Answer based on 22 reviews Getting Started and Support ### What customer support options does Panorama offer, and how do users rate the experience? Panorama offers email/help desk, a knowledge base, and phone support. User experience with support is mixed: some report fast, polite, and helpful responses, often within hours or a day, while others describe missed callbacks, slow ticket handling, difficulty reaching a live person, and unresolved technical issues. Answer based on 42 reviews Features and Usability ### How well does Panorama handle donor management? Panorama handles core donor management well for basic tracking, donation entry, and constituent records. Small nonprofits often like the easy profile setup, online giving options, and searchable data, but some teams run into limits with customization, duplicate handling, record changes, and report filtering for more specific fundraising needs. Answer based on 42 reviews ## Features AI summary Based on 3,151 Fundraising reviews Capterra data shows that buyers of fundraising software rank the following features as their top priorities: - **Credit Card Processing** (**70%** of reviewers rated this feature as critical) - **Electronic Payments** (**64%**) - **Payment Processing** (**64%**) Panorama supports all three of the features reviewers value most: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help organizations accept donations through multiple payment methods, process transactions reliably, and manage giving more efficiently, allowing teams to reduce payment friction and improve the donor experience. Payment Processing 3.9 (17) 64.71% of 17 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Donor Management 3.8 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Campaign Management 4.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Reporting/Analytics 3.7 (11) 63.64% of 11 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data For Nonprofits 4.0 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Donation Tracking 4.1 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members Panorama 83 features ### All Features - Absentee Bidding: A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Auction Management: Allows businesses to create and manage auctions. - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Buy Now Option: In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Fundraising Management: Activities related to raising money for a specific cause - Gift Matching Management: Ability to match gifts through the system - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Management: Track and manage inventory levels to maintain proper supply - Live Auction: An auction that takes place in real time in front of a group of bidders - Member Database: Add, store and access information pertaining to members - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Online Auction: Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items - Online Bidding: Allows for auction participants and potential buyers to bid for items virtually from anywhere - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Pledge Management: Track commitments to donate in the future - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reverse Bidding: Suppliers to submit bids or quotations in response to a buyer's requirements or specifications - Scheduling: Plan availability and assign specific time slots for tasks and resources - Silent Auction: An auction in which bidders write down their bids on a sheet of paper - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Sponsorship Management: Raise funds via sponsors and grants - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticketing: Customize, sell, and distribute tickets - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Volunteer Management: Manage volunteer information and direct volunteer resources - Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers - Watch List: View and track activity related to an individual, transaction, etc. - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 3.4 (100) 3.4 Based on 100 reviews ## Pricing Value for money 3.2 (63) Free Trial Free Version Basic $975.00 Per Feature,Per Year Value for money 3.2 (63) 3.2 Based on 63 reviews ## Integrations [ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (96) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (96) 3.5 Based on 96 reviews ## User reviews Overall rating 3.5 Based on 103 reviews Filter by rating 5(24) 4(43) 3(10) 2(13) 1(13) Mentioned topic Sorted by most recent LB Lisa B. Finance Non-Profit Organization Management ### "Panorama review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 July 11, 2025 They are happy to respond, I am still not confident in the program as a whole. It has a lot of glitches we are waiting to get fixed. Pros For my problem today they were quick to help. \[sensitive content hidden\] is always so helpful. I pray when I reach out for help that I get him. He is great! Cons I feel like Panorama glitches in certain tasks. You have to log out and back in often. This is time consuming. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT Jenny T. Director of Operations Non-Profit Organization Management ### "Best support staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 20, 2023 It's been a great experience, especially having help from \[sensitive content hidden\],Customer Success Manager, She is extremely thorough and knowledgeable and was able to help me with what I needed. Pros What I like most is the fast response I get from people in customer service. Cons There is nothing that I can think of that i like the least Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AP Amy P. Community Engagement & Philanthropy Coordinator Primary/Secondary Education ### "Great Product & Customer Service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2023 We have used Panorama for years for our online Auction needs, have worked with \[sensitive content hidden\] for several years and have truly felt very supported in this process. Pros Bidding for Good and the ease of the platform for our online auction needs. \[sensitive content hidden\] were also excellent support for our school. Cons This is small but when I uploaded images to auction items I found oftentimes that I would upload vertically but the image would switch horizontally. It was small and a minor inconvenience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JB Jane B. Director Non-Profit Organization Management ### "Good system but difficult to remedy certain quirks such as backing system up" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 9, 2023 Pros Pros are the efficiency of the program.Con is that it’s hard to buy a printer that prints receipts associated with the page size of the receipt we use.Hard for me to understand how best to backup our dats Cons As stated above, it’s hard to find a comparable printer and backup my data Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Anna H. Volunteer Religious Institutions ### "All Digital Fundraising Event" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 8, 2023 Great experience in running an all digital fundraising event. Pros The most impactful features of the product I found the most useful in pivoting from paper in running a silent auction was to use the online bidding to attract guests to purchase tickets online. Cons Unable to readily talk to a human unless the service to do so was bought. And the turnaround time to respond to online request for info was typically greater than 24 hours. Reasons for choosing Panorama Response time on RFQ, Pricing, Functionality of ticket sales and silent auction. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Denise A. President Non-Profit Organization Management ### "Nonprofit " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 7, 2023 Over good Pros I like the look and the overall concept Cons That I couldn’t have a button for sponsorship That I couldn’t stop the early bird shirt order without erasing all the data Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HJ Heidi J. Director of Administration Museums and Institutions ### "Looking toward the future product" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 April 3, 2023 Pros Giftworks has been sufficient and easy to use. Cons Giftworks seems a little inefficient, a little clunky. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KD Kathleen D. Office Manager/CRM Specialist Non-Profit Organization Management ### "Pananorama Fronstream GiftWorks" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 April 3, 2023 I can do the basics that I need to do (donation entry, donor managment, querying the data) but I find that some problems I report to the tech support team (they are great) don't get resolved. Pros I appreciate the ease of use with FrontStream. The interface is easy to look at (colors, fonts). Data entry is easy as well. Cons There are far too many bugs in the software that do not get resolved. I do not like that I cannot create more complex queries. I have to export the data and then import it into Microsoft Access to create reports for Board Members and Management. I would prefer dynamic, custom-formatted reports in Panorama's FrontStream GiftWorks program, where a click of a button or two would allow me to use an existing custom template. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR addie R. Fundraising Chair Non-Profit Organization Management ### "Comprehensive, "Idiot-Proof" Fundraising" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 3, 2023 As a small non-profit, we don't have a fundraising staff and struggled with how to raise money and expand our supporter base. Our online auctions have solved those problems. Pros This platform makes it easy for non-profits to successfully plan and execute an online fundraising event. Cons After-hours support isn't available (ie - if there's an issue with a an auction that closes at night or on the weekend). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH Denise H. Director of External Relations Education Management ### "Good Product for Mid-Sized Private Schools" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 29, 2023 Pros Product is easy to use and tech support is quick to respond with helpful information. Cons This product is great and I really can’t think of anything I like least about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/166550/Panorama/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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