FrontStream

Panorama


4 / 5
9 reviews

Who Uses This Software?

Nonprofits, schools, and charities of every size.


Average Ratings

9 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • FrontStream
  • www.frontstream.com
  • Founded 2007
  • United States

About Panorama

Panorama is a smart, one-stop fundraising platform that gives you everything you need to build stronger donor relationships and raise more money. Panorama benefits your organization by putting all your fundraising tools in one place with a single login, comprehensive donor insight with data flowing across all fundraising activity, personalized widgets to create meaningful at-a-glance dashboards, and unlimited records and emails to grow your donor base.


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Panorama Features

  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Absentee Bidding
  • Auction Website
  • Bid Management
  • Bidder Management
  • Billing & Invoicing
  • Buy Now Option
  • Buyer Notifications
  • Dutch Auction
  • English Auction
  • Forward Auction
  • Image Editing
  • Inventory Management
  • Live Auction
  • Nonprofit / Fundraising
  • Online Auction
  • Online Bidding
  • Phone Bidding
  • Proxy Bidding
  • Reserve Price
  • Reverse Auction
  • Sealed Bid Auction
  • Shipping Management
  • Silent Auction
  • Watch List
  • Campaign Management
  • Donation Tracking
  • Donor Database
  • Event Management
  • Gift Management
  • Grant Management
  • In-Kind Donations
  • Matching Donations
  • Mobile Donations
  • Online Donations
  • Pledge Management
  • Receipts / Statements
  • Recurring Donations
  • Volunteer Management
  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management
  • Accounting
  • Committee Management
  • Donor Management
  • Dues Management
  • Event Management
  • Fundraising Management
  • Member Database
  • Membership Management
  • Social Media Management
  • Volunteer Management
  • Attendance Management
  • Calendar Management
  • Event Management
  • Group Management
  • Member Directory
  • Membership Management
  • Recognition Management
  • Registration Management
  • Scheduling
  • Self Service Portal
  • Training Management
  • Volunteer Profiles

Panorama Reviews Recently Reviewed!


I've used this for a while and it is okay. I don't always get a response from customer support.

Jul 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's low cost, it was easy to put the donate widget on our website, you can store a fair amount of information in donor profiles.

Cons: Lack of customization options in the giving form, when downloading donations to GiftWorks, the memorial/honorarium fields do not format correctly, when using SmartEntry you can't include campaign information for donations. I have also at times gotten no response from customer support or had support that was completely unhelpful.

I was a consultant for Giftworks desktop, which is now Panorama and in the cloud.

Jul 10, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: They have been able to reproduce the excellent, user friendly software that was on the desktop and put it in the cloud. This is not easy to do. I have not implemented the new software but I do have a copy of it and have played with it a lot.

One of the things they are conscious of is the ability to have the constituents access the software and have donations, events, and memberships done online, which many others have not been able to do. I always felt that the desktop version was easy to implement and use. There are enough ways to customize the end user experience that accommodate a lot of needed customizations but not so much that the software couldn't be implemented without a lot of customizing, which makes it great for a small organization, which was Giftworks' strength.

Cons: Because of what makes the software good, also makes it limiting for many users who require a lot of configuration. There are some very sophisticated systems that would be more suited for that type of need.

Overall: A fully functional system for a small nonprofit. The capabilities include the ability to manage volunteers, which is unusual for this level of software. Also, the ability to push a lot of the work to the constituents, so the need for back-end data input is greatly reduced. This is especially a benefit for a small agency.

Panorama - Health Board use

Sep 07, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is really easy to navigate, and when used properly very easy to use

Cons: The tutorials they released on updates are more complicated than they need to be.

Giftworks has been a very good fit for our small non-profit: cost wise, ease of use, and features.

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of entering data and the connection to Mail Chimp are the most important features for us. The simple ways to pull and query data also rank high.

Cons: Some of the terminology is hard to understand and the documentation doesn't always clarify it. We're using the Membership module and would like to move to the Cloud version when it's available.

Overall: Great way to keep up with donors, current and potential.

Long-time user with good overall satisfaction. Predominately small-to-mid size shops.

Jul 23, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use notes section and ability to back-date entries allows to gather comprehensive data on a donor profile. Customized Smart Lists and Reports provide valuable data and support our ongoing efforts.

Cons: It's a CRM tool, so the data-entry is still a heavy lift. It isn't quite as intuitive as other software systems. It's still a solid software package.

We have been using Bidding For Good for many years and it just keeps getting better!

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It's easy to use both as an administrator and for the bidder. I like the reports that can be generated. Also, the neat and clean look of the auction itself.

Cons: The payment processing has changed, but we are getting used to the new process. Staff at Bidding For Good has been very helpful.

Capterra loader

I love the software, I run an event entirely on my own each year & the platform is so user-friendly

Jul 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: When publishing prizes on line, the system guides you through and explains what each question means. It's very user friendly

Cons: I had a lot of trouble this year loading pictures to illustrate my items. I've never encountered so many error messages as I did this year!

We wanted to move to the Cloud version but the feature we needed membership was available

Jul 23, 2018
3/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Nothing, we wanted to move to the version but the features we needed were never converted. We asked numerous times when membership would be available and never heard back.

Cons: Didn't convert the features were needed to the new version and no one could give us any idea when the features would be available. We converted to NeonCRM

Overall: We used the desktop version for 7 years to manage donors, donations, memberships, classes and events

So far so good

Jul 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Easy of use still learning all of the uses and how to use it best for my organization and my board members

Cons: Slow sometimes but not a big issue easy to set up good customer service looking forward to learning more