# OpenText Core Endpoint Protection​ Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is OpenText Core Endpoint Protection​ the right Endpoint Protection solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/reviews

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OpenText Core Endpoint Protection​

4.5 (216)

[View alternatives](https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Reviews of OpenText Core Endpoint Protection​

Ease of use

4.6

Customer Service

4.4

## Pros and Cons in Reviews

MG

Mario G

IT DirectorRetail, 11 - 50 employeesUsed the software for: More than 2 years.

“Setup and implementation across our domain was pretty painless.“

March 25, 2025

SW

Steve W

I.T. Systems AdministratorEntertainment, 51 - 200 employeesUsed the software for: More than 2 years.

“I believe the company has grown beyond its means and is now focused on large clients only, and doesn't have the resources, ability or support to assist with smaller companies with dedicated issues anymore“

January 6, 2025

RB

Robert B

ITOFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Webroot is very easy to install and manage.“

June 7, 2024

SW

Steve W

I.T. Systems AdministratorEntertainment, 51 - 200 employeesUsed the software for: More than 2 years.

“Their support team eventually gave up trying to assist us after many hours of issues and different support individuals (Several who were quite combatative and unhelpful). “

January 6, 2025

MG

Mario G

IT DirectorRetail, 11 - 50 employeesUsed the software for: More than 2 years.

“Low performance impact, easy to use. “

March 25, 2025

DH

David H

OwnerComputer Software, 2 - 10 employeesUsed the software for: More than 2 years.

“Webroot CAPTURES your PC and it's very difficult to get rid of it. Because Webroot now charges ridiculous prices for renewal, especially for customers outside the USA/Canada, I decided to delete it and install a different software.“

January 31, 2023

AE

Adil E

Principal Manager, Cyber Security TPInformation Technology and Services, 10,001+ employeesUsed the software for: 1-2 years.

“It is an app that deserves its money, if you don't feel safe surfing the internet, you should definitely use it.“

November 1, 2022

BH

Brian H

Escalation EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“Examples: We have seen the Identity Protection component break Chrome so that it will not always launch properly (multiple times).“

July 18, 2022

## Showing most helpful reviews

Showing 1-25 of 216 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sean G.  
Dentist  
Hospital & Health Care  
Used the software for: 2+ years

### "I am always protected."

November 19, 2019

5.0

The fact that it is always on and active in the background is appealing. I don't like other products that constantly remind you they are there with pop-ups. I am not sure if it has stopped any viruses or trouble but there is a comfort knowing it's always there and working.

Pros

Webroot runs in the background and updates automatically. There are no pop-ups or messages like you have with other products so even though it is always on and working you don't realize its going.

Cons

This is the preferred antivirus and protection software by my IT team but it is expensive. Not prohibitively, but expensive enough where there is a license fee that has to be paid to keep the software active. I wish you could buy they software outright.

Review Source

Response from OpenText

November 27, 2019

Hey there Sean, Thanks so much for writing this positive review! The best antivirus solution is one that sits in the background, doesn't bother you, and keeps you protected - glad you're having that experience so far. If you ever need anything, please reach out to us at: https://www.webroot.com/us/en/support/home-contact Thanks! Keenan - Webroot Community Specialist

RR

Richard R.  
Implementation  
Computer Software  
Used the software for: 2+ years

### "The best security "

February 24, 2020

5.0

My overall experience has been great. I like the product so much that it is my go to for new PCs that come in.

Pros

Wenbroot is by far the best virus protection software out there. Webroot scans PCs very fast. This is the fastest scanner I have ever used and by far the cheapest.

Cons

There isn't anything that I do not like about Webroot. It really is the best virus protection software.

Switched from

[Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/)

McAfee was taking up too many resources and slowing down our computers.

Review Source

Response from OpenText

February 25, 2020

Thank you so much for the glowing review! I appreciate you taking the time to do this :)

NM

Nathan M.  
  
Automotive  
Used the software for: 1-2 years

### "Speed, but with sacrifices."

March 29, 2016

3.0

I've used Webroot Endpoint Protection for a little over two years. I've found every aspect of the product to be excellent except (and this is a big except) actual detection of threats, and client speed on OS X systems. Webroot allowed several common worms through at my client's location, and did not detect them on a standard Windows 7 installation, even on repeated scans, after I was able to confirm that the infected downloads and compromised .dll files were within the scope of protection. Needless to say, this did not inspire confidence. I wound up using a Kaspersky live stick to remove the infections, and installing a realtime threat detection system using Suricata and ClamAV to meet the data security needs of our clients and ensure we were meeting the obligations of our contracts.

Pros

Very easy to use and deploy, administrative console allows excellent granular controls of client privileges, scope of protection, and endpoint groups. Integrates with Windows server products for deployment (though I use Samba instead, so this was not an option), and provides a centralized point for administrator notification and action when compromised/infected systems are detected. Client seems relatively fast and works on multiple platforms, though see below re. OS X.

Cons

In my experience, Webroot, though the exposed end is fast and well-designed, does not reliably block or detect common threats. This is obviously a Big Deal in a product billed as enterprise-grade antivirus/antimalware. One employee at the affected client's office was able to download three separate third-party software installers containing malware payloads on a Saturday, install them, and work for a full weekend before I arrived back on Monday to complaints that her machine was being "slow and weird". I discovered that Webroot, though fully deployed and set to monitor downloads, warn on browsing, and scan the affected directories, simply had not alerted on anything. At that point, it doesn't matter how beautiful the interface may be: antimalware software which lets common malware through is essentially useless. Also, while there is an OS X client, it's buggy and slow. It causes problems with network browsing and network virtualization with both VirtualBox and VMware Fusion, and it results, for some reason, in systemwide UI slowdowns, which suggest to me that there may be some elemental problems with the codebase: use of deprecated APIs, memory leaks, etc.—not usable.

Review Source

Response from OpenText

August 25, 2017

Thanks for sharing your feedback with us, Nathan. All threat related matters need to be handled by our Threat Team directly. You can open a ticket or contact our Team by phone for immediate assistance. Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA Business Technical Support: Call 1-866-254-8400 Regards, Josh P. Digital Care Coordinator

LS

Lorraine S.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Webroot Anywhere Computer Protection"

September 29, 2020

5.0

I have been a customer for more than 6 years. I would not have a computer without Webroot installed.

Pros

It is easy to install and is always running in the background on my computer. I do a lot of research and it protects me from phishing sites.

Cons

I have not found anything wrong with this program. It is always running and tells me if the sites I visit are safe.

Switched from

[Avast Ultimate Business Security](https://www.capterra.com/p/170318/Avast-Business-Antivirus-Pro-Plus/)

I felt this product gives me greater protection.

Review Source

Response from OpenText

October 13, 2020

Glad to hear you're feeling safe online while using Webroot - thanks for the review!

ES

Evan S.  
Vessel IT Team Lead  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Small, Easy to Deploy Cloud Endpoint Protection"

December 4, 2019

5.0

we were able to stop a zero day trojan that came through almost immediately. That was impressive.

Pros

The web console is very easy to use, and allows you to control profiles and quarantine files or paths.

Cons

It has a few times marked good files as bad, and caused some software not to run or work correctly. These instances are few and far between

Alternatives considered

[Worry-Free Services Suites](https://www.capterra.com/p/238489/Worry-Free-Business-Security-Advanced/)

Switched from

[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/)

Webroot worked better with Connectwise Automate.

Review Source

Response from OpenText

December 9, 2019

Thank you so much for writing this review! I'm glad to hear that Webroot's cloud-based protection was able to catch that 0-day Trojan! This is a huge benefit of the tech we used compared to our competitors - your protection is ALWAYS up to date! -Webroot community team

BB

Brian B.  
Founder and President  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Best full-spectrum protection for the price!"

December 16, 2019

5.0

Extremely fast, real-time updates and easy to use!

Pros

Provides user licenses for up to 3 or more systems. Cloud-based, instant updates, sync with smartphone app for Android or Apple.

Cons

Suggest a 30-day trial version of software for new users to compare with existing protection platform software.

Switched from

[Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/)

Symantec is very slow and takes over the operating system.

Review Source

Response from OpenText

December 19, 2019

Thank you so much for the detailed review! Glad you're finding our cloud-based threat management system to be effective for your needs! -Webroot Community Team

PLF

Pierre Louis F.  
IT manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "One of the best antivirus on the market"

February 11, 2021

5.0

You can scan and restart a device remotely.

Pros

You can monitor all the devices online via the Webroot dashboard.

Cons

If you have a lot of device on your network, the the deployment by using GPO can be a little bit difficult.

Reason for choosing OpenText Core Endpoint Protection​

My organization wanted to deploy a unique software on all the office

Review Source

Response from OpenText

February 16, 2021

Thanks for leaving us a review! I'm glad you're enjoying the Webroot Dashboard monitoring capabilities.

NW

Nathan W.  
IT Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Easy to use and setup"

June 29, 2022

4.0

Pros

Quick setup, runs well in the background

Cons

more reports/alerts on clean scans, what was scanned

Switched from

[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/)

Changed security companies, new company uses Webroot

Review Source

Response from OpenText

July 29, 2022

Thanks for the feedback!

AB

Anthony B.  
IT Support  
Hospital & Health Care  
Used the software for: 6-12 months

### "Not as good as other products, but it has its uses"

January 11, 2022

4.0

Pros

The interface was nice and it wasn't super difficult to deploy

Cons

It doesn't offer great protection compared to other products.

Alternatives considered

[Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/)

Reason for choosing OpenText Core Endpoint Protection​

The buyout of Symantec by Broadcom made me not want to pick it

Review Source

Response from OpenText

January 17, 2022

I'm sorry to hear you were unsatisfied with Webroot's Endpoint product. I hope that you've found a service that works better for you!

KT

Kili T.  
Business Owner  
Research  
Used the software for: 2+ years

### "Easy to Use and Recommended by Computer/Tech Stores"

August 25, 2020

4.0

Overall experience has been that is a reliable product.

Pros

Seems to be easy to use, and keeps my computer free of viruses. Webroot was recommended by a knowledgeable person at BestBuy.

Cons

Like all anti-virus software, I wish the average non-IT person could understand the features better.

Switched from

[Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/)

I had a virus with Norton, and someone knowledgeable on the subject recommended Webroot.

Review Source

Response from OpenText

September 2, 2020

Thanks so much for leaving us a review! Stay safe out there.

VR

Verified Reviewer  
Principal  
Legal Services  
Used the software for: 2+ years

### "Best PC protection available"

February 21, 2019

5.0

In spite of a few minor issues, I still think Webroot has the best protection out there. I would definitely recommend it to any small business owner.

Pros

The set-up for Webroot is extremely simple. You download the software, enter your product key and it does the rest. It has excellent explanations that tell you what each function does and how it works. For instance, it has a good explanation of how its firewall function manages connections to your machines that make sense to a non-technical person such as me. I love that it runs in the background without seeming to affect my computer and only gives pop-up messages when something needs attention. I love that the vendor offers discounts for multiple installations at a relatively small breakpoint. As a small business owner, it certainly makes the product more affordable.

Cons

The Webroot Filtering Extension is not always reliable. For example, it lists my company website as a potentially dangerous page when I know that there is nothing wrong with my page. It has also listed some of the websites of my clients as potentially dangerous pages. I have to admit that I don't know exactly how it decides which pages are malicious and which are not, but whatever method it uses seems a little off. There are also some challenges with the dashboard. I had a laptop crash and needed to re-install Windows. When I did, I wanted to release the license formerly assigned to the crashed laptop and re-assign it so that I would my number of licenses restriction. It was extremely difficult to do so. I ended up having to contact Support for help. And they were very helpful, but it just seems like something one ought to be able to do through the dashboard.

Review Source

BS

Brad S.  
Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Webroot is an amazing product!"

June 9, 2023

4.0

Pros

This thing works great and is extremely easy to use. It really helps us to mitigate security threats.

Cons

VERY rarely, this software has missed a potential threat. But I need to emphasize this has been VERY rare.

Review Source

VR

Verified Reviewer  
Business Owner  
Retail  
Used the software for: 2+ years

### "A Solid System that I Often Recommend"

January 18, 2019

5.0

Pros

WebRoot is my go-to Anti-Virus and Digital Security System. I have worked in technology retail for many many years and I found that WebRoot was one of the more rigorous and aggressive systems for blocking unwanted programs and keeping my information safe; but also one that had the best User Interface and was able to be communicated clearly to the uninitiated. When having to choose between selling WebRoot and other software, I would always recommend WebRoot.

Cons

I have very little negative feedback for WebRoot. It has kept my systems safe for many years and I continue to renew my account each year. I'm sure there may be features I'm not using optimally and not informed about such decisions, but I have been pleased with the product WebRoot has put out.

Review Source

VR

Verified Reviewer  
Sr Manager, Information Security  
Biotechnology  
Used the software for: 2+ years

### "Good Endpoint Protection But Not Good Enough "

January 13, 2023

3.0

Pros

Webroot has a lightweight agent, it's easy to deploy, manager and administrate. Good enough to protect against off the shelf malware.

Cons

A signature-based product which is not good enough to protect against sophisticated and advanced malware.

Review Source

DH

David H.  
Owner  
Computer Software  
Used the software for: 2+ years

### "A Malware"

January 31, 2023

2.0

Pros

Easy to install, not much else really.It's not easy to see what this software has actually done to your system.

Cons

I've used Webroot for quite a few years but only just realised it's worse than many of the Scam cowboys on the internet it's supposed to protect you from.Webroot CAPTURES your PC and it's very difficult to get rid of it.Because Webroot now charges ridiculous prices for renewal, especially for customers outside the USA/Canada, I decided to delete it and install a different software. It's only then I find that Webroot does EVERYTHING it can to stop you deleting it.. It's CAPTURED your computer.You need to be a computer expert to be able to find the tricks to get this MALWARE out of your computer.It's worse than any Malware software I've seen before.I warn anyone thinking of installing it to BEWARE !!

Review Source

VR

Verified Reviewer  
IT Coordinator  
Information Technology and Services  
Used the software for: 1-2 years

### "Webroot just works"

October 15, 2021

3.0

Pros

Its a stable piece of software that deliver great functionalities

Cons

There is really nothing i dislike about it.

Review Source

Response from OpenText

October 18, 2021

Glad to hear you've had a good experience! It sounds like you don't have any problems with the software - any reason why you gave it a 3/5 stars? Anything we could change about the product to increase your opinion of it?

VR

Verified Reviewer  
Systems & Digital Marketing Administrator  
Construction  
Used the software for: 1-2 years

### "Endpoint Protection with Confidence"

December 19, 2022

5.0

Fantastic from the start, deployed and policy applied. The reports are great, and the dashboard (console) is easy to navigate.

Pros

Applying our own customised policy to our devices and having peace of mind that our machines are secured. The detection is quiet and admins are notified accordingly, the software uses very little resources on machines as well as uses few resources on the browser we use within the company (Microsoft Edge).

Cons

We don't have anything we least like about the software. It does everything right and have no complaints.

Review Source

DB

Daniel B.  
VP Operations  
Warehousing  
Used the software for: 2+ years

### "Webroot Software"

June 22, 2021

5.0

Have called in for support on numerous occasions & each & every tech has been able to solve my issues.

Pros

after an endpoint reports back to the console that there was a bad file blocked...it is very easy to send a command to that desktop to perform a scan on demand.

Cons

Functionality available in interface is not necessarily easy to understand. There are many options but a novice user of the product would not always know what they can do.

Review Source

Response from OpenText

September 14, 2021

We appreciate the thoughtful feedback you've given us here! If you are running into issues with the interface, please feel free to reach out to our business support team to give some more specific feedback and perhaps work out a solution: https://www.webroot.com/us/en/business/support/contact

VR

Verified Reviewer  
Project Delivery Manager  
  
Used the software for: 1-2 years

### "Great managed antivirus product"

February 13, 2018

3.0

Pros

It integrates well with our chosen RMM platform through integration plugins and auto-deployment across our networks could not have been any easier.

Cons

The software does exhibit high CPU usage if it happens to hit a missed scan around the time an employee starts his or her computer.

Review Source

Response from OpenText

February 23, 2018

Thanks so much for your feedback! Our support team would be happy to work with you on your concerns around the scans when employees start their computers. Please contact them https://www.webroot.com/us/en/business/support/contact and they will be happy to help. Sincerely, The Webroot Online Support Team

PS

Paul S.  
Analyst III  
Machinery  
Used the software for: 1-2 years

### "Product is very good and is efficient. Does not slow most systems down."

December 15, 2017

4.0

Less admin overhead and less of a resource hog on the end points. It is a little harder to deploy, but since it is not 500GB, like some of the major players in the space, it works really well. Support has been good for helping us with some detections but the lack of fixed IP space for the clients to connect to is frustrating. And installing with the proxy setting is not always consistent.

Pros

The footprint is tiny. It is very fast and efficient. It does not slow down systems when it is working. Support is pretty good. I would say this is good software for a MSP or a smaller Org. We might find a replacement if they can't fix their problems.

Cons

It needs to talk to Amazon Cloud to check in with the portal. We don't allow access out to the internet without a proxy. WebRoot IP's are changing because they are on AWS. So we can't put IP based rules in our firewalls to allow access. And we are not going to allow all AWS IP's. I really wish WR would get a range of fixed IP's so the client can attach. When they can't attach, they get disconnected. They have a proxy option while installing, but it seems kind of intermittent. Works sometimes, and sometimes not.

Review Source

Anthony R.  
IT Technical Project Manager  
Computer Hardware  
Used the software for: I used a free trial

### "Just a consumer grade product disguised as a business one"

June 10, 2022

3.0

Pros

The software is simple to install, manage and uninstall for a central management system. It is lightweight and does not use a lot of resources.

Cons

I found the software frustrating to use and the level of granular control was missing compared to other business products. To me it seemed very much like they had taken the consumer version and just made it centrally managed to call it "Business".

Alternatives considered

[Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/)

Review Source

Response from OpenText

July 29, 2022

Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact

AB

Andrew B.  
Vice President  
Information Technology and Services  
Used the software for: 1-2 years

### "Great fit for an MSP"

April 12, 2019

4.0

Pros

I love that this is completely cloud-hosted and managed. We have used other centrally managed endpoint security solutions in the past that required us to host our own deployment/management infrastructure, and this is a far better experience. Nothing to support or troubleshoot, just setup and go. It ties into our RMM (remote monitoring and management) software solution perfectly, and allows us to control organization deployment and basic scans from there. If we need to customize any settings or allow whitelisting of applications or pathways, it is extremely easy to setup from the portal.

Cons

There is a little bit of a learning curve as it pertains to setting up organization-specific policies. That said, it works quite well once you get used to it. We have not had any major breaches or malware attacks since switching to this product.

Review Source

VR

Verified Reviewer  
Associate Attorney  
Law Practice  
Used the software for: 2+ years

### "A great product that does its job"

January 9, 2018

5.0

Pros

I like that the interface is simple, and the software does its job in the background without interfering with regular operations.

Cons

Sometimes, a custom scan can take longer and slow regular operations down. This said, these are seldom needed, since the auto-scans operate during off-hours.

Review Source

VR

Verified Reviewer  
Associate  
Law Practice  
Used the software for: 2+ years

### "Free for me and an excellent virus and malware protection."

July 20, 2018

5.0

Another great anti-virus product.

Pros

This software has stopped several viruses from infecting my computer. It appears to get regular and seamless updates.

Cons

It might slow the computer down a bit by utilizing resources. However, today's computers should be able to handle this.

Review Source

CH

Chris H.  
Systems Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Was okay, frequent issues"

November 30, 2023

3.0

Pros

It was easy to install and uninstall. Sometimes almost too easy to uninstall

Cons

It was common for the agent on computers to encounter issues updating, connecting to the management portal, updating setting changes from the management end, etc.

Reason for choosing OpenText Core Endpoint Protection​

We actually moved away from Webroot and started using another product.

Review Source

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