# Page 2 | OpenText Core Endpoint Protection​ Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is OpenText Core Endpoint Protection​ the right Endpoint Protection solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/reviews --- OpenText Core Endpoint Protection​ 4.5 (216) [View alternatives](https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of OpenText Core Endpoint Protection​ ## Showing most helpful reviews Showing 26-50 of 216 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SW Steve W. I.T. Systems Administrator Entertainment Used the software for: 2+ years ### "Not the best option in this space now - Unable to fix problem after almost a year" January 6, 2025 2.0 Again, the product worked great for us for many years and ran quite smoothly. Unfortunately, once we ran into issues, their support essentially threw their hands up and said they can't get this updated or fixed unless it's affecting more customers, and by the end, they essentially just wanted us to leave so they didn't have to deal with our issues anymore. I believe the company has grown beyond its means and is now focused on large clients only, and doesn't have the resources, ability or support to assist with smaller companies with dedicated issues anymore Pros Webroot worked great for our company for monitoring incoming threats for several years, before everything fell apart. Cons Unfortunately, our last year or so with them was fraught with constant issues that Webroot was unable or unwilling to resolve. At one point, they admitted there was an issue with their software causing it, but it was unlikely the code developers would look into fixing this since we were small time and it wasn't a widespread issue. Their support team eventually gave up trying to assist us after many hours of issues and different support individuals (Several who were quite combatative and unhelpful). We moved to WINDOWS DEFENDER FOR BUSINESS and couldn't be happier with the service and ease of use provided Alternatives considered [Microsoft Defender for Business](https://www.capterra.com/p/253101/Microsoft-Defender-for-Business/) Reason for choosing OpenText Core Endpoint Protection​ We moved from Webroot to Windows Defender For Business as they were unable to resolve our issues after almost a year of support. Review Source DJ David J. optometrist Medical Practice Used the software for: 2+ years ### "Webroot review" February 16, 2025 5.0 It's not obtrusive but I question its effectiveness compared to other antivirus companies based on other reviews Pros Simple and noninvasive compared to other products. Cons Other reviews often suggest its not up to par with many other antivirus software companies Review Source MG Mario G. IT Director Retail Used the software for: 2+ years ### "Not perfect, but our choice for our domain" March 25, 2025 5.0 Setup and implementation across our domain was pretty painless. Pros Low performance impact, easy to use. A well-known and well-established product. Cons Sometimes may be lacking in actual removal or detection. Still, very good in comparison. Alternatives considered [Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/)[Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/)[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Reason for choosing OpenText Core Endpoint Protection​ Overall, it fit our IT skills in terms of implementing and managing. It's management features are easy to use and robust, and cloud-based. Review Source VR Verified Reviewer Principal Legal Services Used the software for: 2+ years ### "Best PC protection available" February 21, 2019 5.0 In spite of a few minor issues, I still think Webroot has the best protection out there. I would definitely recommend it to any small business owner. Pros The set-up for Webroot is extremely simple. You download the software, enter your product key and it does the rest. It has excellent explanations that tell you what each function does and how it works. For instance, it has a good explanation of how its firewall function manages connections to your machines that make sense to a non-technical person such as me. I love that it runs in the background without seeming to affect my computer and only gives pop-up messages when something needs attention. I love that the vendor offers discounts for multiple installations at a relatively small breakpoint. As a small business owner, it certainly makes the product more affordable. Cons The Webroot Filtering Extension is not always reliable. For example, it lists my company website as a potentially dangerous page when I know that there is nothing wrong with my page. It has also listed some of the websites of my clients as potentially dangerous pages. I have to admit that I don't know exactly how it decides which pages are malicious and which are not, but whatever method it uses seems a little off. There are also some challenges with the dashboard. I had a laptop crash and needed to re-install Windows. When I did, I wanted to release the license formerly assigned to the crashed laptop and re-assign it so that I would my number of licenses restriction. It was extremely difficult to do so. I ended up having to contact Support for help. And they were very helpful, but it just seems like something one ought to be able to do through the dashboard. Review Source RP Rob P. Senior Administrator Information Technology and Services Used the software for: 2+ years ### "Simple, light weight, and effective antivirus" October 13, 2020 5.0 We were a large enough deployment that we had assistance in our initial installation from a Webroot Engineer to setup the different policies for workstations, servers, and remote desktop servers. The understanding of the setting in the policies and having someone guide us to making the right decisions was key to making sure that we were protected and that Webroot did have any performance impact especially on our servers. Pros We use the software daily and find that it is easy to use and do not get any complaints from users about it slowing down their systems. Deployment and licensing is simple and can be done by sending an email with a link, group policy, or manual installation. We get alerts in near real time of any threats found and while we sometimes have to do additional remediation we have not had a serious outbreak. Cons We get false positives around generic Trojans that need to be whitelisted. The whitelisting of programs in by the MD5 hash of the files contained in the programs. The method for identifying and whitelisting the MD5 hash of files in the programs is not intuitive and is done by what Webroot sees as unidentified files. Since Webroot does not have the traditional whitelist a folder so it doesn't scan the folder for viruses that other AV systems use we are often having to explain and butt heads with software vendors who blame the AV for issues. Technical support is knowledgeable, but we had issues getting a hold of technical support and response to tickets is often 24 - 48 hours. Alternatives considered [Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) Reason for choosing OpenText Core Endpoint Protection​ Had a better console for managing multiple customers, outbreaks, and remediation. Switched from [Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/) We did not find Symantec Endpoint Protection to be an effective product at actually preventing viruses. We also felt that even with the amount of EndPoints (400+) that we were not a valuable customer to them. Review Source Response from OpenText October 19, 2020 Thank you for all of the valuable feedback! BH Brian H. Escalation Engineer Information Technology and Services Used the software for: 2+ years ### "Looking to give this product the Web "boot"!" July 18, 2022 2.0 It has not been good. Webroot's support team does not provide consistent answers from one rep to the next, nobody seems to know what is going on at any given time. We had to explain the Intel adapter issue to our account rep (which we had to seek out and request multiple times to even get an account rep), and even then it seems like nobody can stay on the same page. How do you fix something in one release, for it to be broken again in the next one? How is that acceptable from a quality standpoint? It is absolutely absurd to us, and we are looking to move on. We do NOT recommend going with Webroot whatsoever. Pros It does act as a competent AV most of the time. Webroot does install rather easily, and does detect and mitigate threats. It's a no frills AV solution for us, and it usually does the job. Cons This product will occasionally break critical aspects of a workstation. Examples: We have seen the Identity Protection component break Chrome so that it will not always launch properly (multiple times). We have also experienced an issue where workstations with a specific Intel based network adapter will drop the connection... again, multiple times (fixed in one release, but then breaks again upon the next). There have been far too many of these incidents in the last few years for us to consider staying with Webroot. We have had it with this product making us look like idiots to our clients. Review Source Response from OpenText July 29, 2022 Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact VR Verified Reviewer Ingeniero de Implementación y Soporte Computer & Network Security Used the software for: 2+ years ### "Webroot, a powerful antivirus to keep your computer safe." January 14, 2019 4.0 Currently I am administrator of a Webroot console in which I have the management of several organizations and it has been a good experience when you compare the behavior of the endpoint in different equipment, complies with that is due to find threats, generate reports and prepare exceptions. In the latter the exceptions merit a little time to get more out of it, it is not easy to elaborate them if you do not have knowledge of how Webroot works. The deployment of commands facilitates progress to perform some activities. Pros I have been working with Webroot for more than 2 years and has covered part of our needs. Your database is kept up to date for any threat, the management of the console is attractive and the documentation is very helpful. The control of policies is worth highlighting because if you have a large organization you can set parameters for different sectors and with different configurations that are very useful, even the notifications via email for the followers of the console serves as support. Cons Webroot has many nice things in its projection as antivirus, but has some things to adjust, for example the generation of report endpoints without updating after a certain time. In mobile devices I have had little experience but it has happened that the update must be done manually. I think they should improve it. Review Source VR Verified Reviewer Administrator Information Technology and Services Used the software for: 2+ years ### "Great endpoint protection " June 9, 2022 4.0 It has been a great value for money and helped us keep our clients secured and satisfied. Helped us monitoring and managing devices. Pros Easy to install, manage and monitor. Really time protection and updated on cloud base. Threat intelligence working really good. Admin center easy to use. Can create group for each client. Cons Admin center sometimes keep computers been uninstalled. There is no report of devices been offline or not connected to database. If they can offer mobile devices protection Reason for choosing OpenText Core Endpoint Protection​ The whole package offered by webroot was way much better Review Source Response from OpenText July 29, 2022 Thank you for the feedback and leaving a review! Robert L. IT Computer & Network Security Used the software for: 2+ years ### "Great low noise AV" February 14, 2023 4.0 This has been a great product for the lower priced AV out there. Pros It's very non-intrusive on the desktops. It only lets you know it's working when it finds something. I like the low overhead vs some of the others out there. Cons It's not as full featured as others with AI detection. Not sure how zero-day detections are with this vs higher end products Switched from [Bitdefender Antivirus Plus](https://www.capterra.com/p/266585/Bitdefender-Antivirus-Plus/) No compatibility issues with any software Review Source Steven M. Operations Support Specialist Financial Services Used the software for: 2+ years ### "Best of the best, but you pay for it" May 28, 2019 5.0 I continue to use the software at home and recommend to anyone out there to include Webroot in their list of vendors to evaluate. Do not let the technology get to you. Just because the software does something different than what you are used to, try it out before disregarding Webroot as a solution. We found Webroot easy to deploy with a light footprint which more than made up for the additional cost. Pros Webroot does an amazing job of removing and detecting threats to computers. We also found it very simple to install with a very light footprint on the computer. Users never complained about computer slow downs due to virus scans when we had Webroot deployed. Cons We faced two issues with Webroot. Their technology is impressive, but complicated. We never were able to really wrap our heads around how their technology worked compared to other antivirus / antispyware solutions, but it did work, and was quite successful at it. The other concern with Webroot was its price. It is the best software out there we have found for computer protection but it is among the most costly. Review Source VR Verified Reviewer OWNER Computer & Network Security Used the software for: 1-2 years ### "Excellent Antivirus software" September 22, 2020 5.0 My overall experience has been positive, I have no issues with this product and I use it for all of my customer which is almost 100 at this time. Pros Simple interface, easy to use, no update necessary, streaming definition, easy to install, and takes seconds to deploy Cons I wish the firewall was more advance and has more customization, I believe they need to work on this. Alternatives considered [Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/) Reason for choosing OpenText Core Endpoint Protection​ Bitdefender was a very large install, it was more involved when installing in a business has it needs a device to be a update server, it still requires definitions to be downloaded and it slow down the computer. Switched from [Avast Ultimate Business Security](https://www.capterra.com/p/170318/Avast-Business-Antivirus-Pro-Plus/) Pricing, better product as there is no need to download definitions, lightweight install and able to manage via a web console. Review Source Response from OpenText September 28, 2020 Thank you for the honest feedback! FV Fabio V. Consulente IT Information Technology and Services Used the software for: 2+ years ### "Leggero e potente" November 3, 2022 5.0 Ormai sono diversi anni che uso e rivendo questo antivirus senza riscontrare difetti o buchi di sicurezza. Pros Leggero perché anche su macchine non particolarmente brillanti funziona bene e non si nota la sua presenza in fatto di calo di prestazioni. Potente perché riduce al minimo i rischi di attacchi malware di tipo zero day. Cons manca un controllo automatico sulle periferiche che si collegano, come chiavette o hard disk esterni Reason for choosing OpenText Core Endpoint Protection​ Tecnologia innovativa, leggerezza del prodotto con poca richiesta di risorse macchina. Prezzo. Switched from [McAfee E-Business Server](https://www.capterra.com/p/633/McAfee-E-Business-Server/) Il prodotto che usavo prima era pesante ed adottava una tecnologia (quella delle firme) che rispetto a webroot è ormai superata. Review Source AM Anthony M. Sr Systems Admin Computer & Network Security Used the software for: 1-2 years ### "Clear Winner in a Crowded Field of Protection" September 12, 2019 5.0 Overall it is very easy to find antivirus protection but when it comes to minimal false negatives and no resource hogging clients this is the clear winner. Pros Webroot is a thin, non-system resource intensive anti-virus and malware protection suite. We have tried countless renditions of protection but none offer the amount of protection and ease of use as Webroot. We deploy the client from the web panel and each user is managed in groups with group policies set within our management console. All viruses, malware, and other threats are reported and handled by the client and admins are notified of the threat. The good thing is that the deployment talks to our cloud based management whenever internet is accessed. Users can't disable the client either without our administrative overview. Cons The only con I can see is we have had a couple clients that appeared twice in the management and with no rhyme or reason. This was fixed by removing both an reinstalling the client on those particular clients. The good news is that it only happened once or twice. Alternatives considered [Intercept X Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/) Reason for choosing OpenText Core Endpoint Protection​ CNET reviews and research Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) We were looking for the least system hogging protection. Review Source Girish P. Key Account Manager Financial Services Used the software for: 1-2 years ### "Best in class with unique features at the cost" August 23, 2022 5.0 Pros Endpoint security - blacklist/whitelist apps, remote wipe, kiosk, geofencing & geotracking. Perform desktop, mobile device & modern management functionalities from a single console. Cons Till to find a negative thing in this software Review Source Response from OpenText October 18, 2022 Thanks for leaving a positive review! DH Don H. VP Quality & Validation Services Medical Devices Used the software for: 2+ years ### "WebRoot review" May 24, 2022 5.0 Pros Worked quite well, quiet / behind the scenes. Not a lot of false positives and don't recall ever a case where it didn't catch malware. Cons WebRoot was deployed by our IT services provider and they set up all the controls / restrictions so unsure if limits were inherent in the system or imposed by our provider. Still, users had what they needed; i.e., it would scan in the background, take action as needed, and users could trigger a scan if they needed. Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) It was a better value and, according to our IT services folks, was a more robust system. Review Source Response from OpenText May 26, 2022 Glad to hear you're having a good experience using Webroot! Thanks for leaving us a review. WM William M. President Public Policy Used the software for: 2+ years ### "Webroot Delivers Protection" November 15, 2020 5.0 Webroot has great customer service, but like many companies these days, it not easy to "touch" anyone. Submitted emails are promptly answered and usually instructive - just don't expect to talk with someone. Pros In the four years I've been using Webroot, I have received seamless protection against malware, viruses and trojans with no effort other than the initial installation of the product. It works quietly in the background without any need to be noticed...except when there is a real threat or security issue - so when Webroot send a notification you know its time to pay attention and do what's needed to protect your system. Cons There have been times when Webroot has been overprotective - blocking a program or site that I know is safe - and it has not been easy or intuitive to configure the software to allow access. Configurable options tend to have very technical definitions. It's seldom easy to understand how, or what, to change during those instances. Reason for choosing OpenText Core Endpoint Protection​ Company seemed younger and more progressive - I thought that their product may be so as well. Review Source Response from OpenText November 23, 2020 Appreciate the descriptive feedback about the difficulties you had with whitelisting processes! thank you! VR Verified Reviewer IT Admin Warehousing Used the software for: 1-2 years ### "Solid Anti Virus" June 17, 2019 5.0 Pros The installation package is very small, installs very quickly, and is easy to keep up to date. They just recently rolled out a new management console which is a welcome upgrade to the previous interface. I also like the ability to group my endpoints by location and apply different antivirus policies as needed without touching the actual machine or even remote desktop. Cons If you deactivate an endpoint it does not remove it from your account, it goes into a "deactivated endpoints" group, which can be confusing if you are new to Webroot. Alternatives considered [Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) Switched from [Intercept X Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/) Pricing Review Source Jing Z. College instructor Higher Education Used the software for: 2+ years ### "I think the Webroot is a good deal!" December 6, 2019 4.0 I personally like it. It makes me feel more comfortable and relax when I shop around online. Pros 1\. It's pretty affordable! I usually buy it from Amazon each year. Each package can serve 3 computers. 2. It's very easy to install or renew. It takes you only less than 5 minutes to get it done. 3. You can schedule your scanning time for each day. 4. It offers identity protection. Cons The Webroot cannot detect all viruses, so you can still run the risk of being infected sometime. Review Source Response from OpenText December 11, 2019 Hey there Jing, Thank you so much for the glowing review of Webroot! I'm glad to hear you've found it easy to protect multiple computers with our SecureAnywhere solution. Please note that if you ever have difficulties, you can contact our support team here: https://www.webroot.com/us/en/support/home-contact Cheers! -Webroot Community Team VR Verified Reviewer Technical Manager Information Technology and Services Used the software for: 2+ years ### "Maybe the best antivirus solution for a MSP" January 14, 2019 5.0 Webroot SecureAnywhere its fits so well we our business, allowing us to secure all our costumer’s network with a minimal footprint agent installed on every endpoint. Is an easy deployment solution and even easier to manage, because it’s a cloud-based solution that allow us to monitor every costumer easily in a few minutes. And because it’s a cloud based solutions, we don’t need additional software or hardware installed to start to secure the network. Another AV solutions offer different kind of licenses according to what kind of device you want to secure, but with webroot one license work with workstation and servers the same. Pros The small footprint of the agent, because it help with an easy and faster deployment Cons Dosn't support Linux distribution and that is something that make you thing if is the right solution when you have many linux endpoints Review Source Stephan V. Cyber Securit Analyst Computer & Network Security Used the software for: Less than 6 months ### "Webroot Business Endpoint a cheap alternative for small companies" April 22, 2023 5.0 Deployed to a small client site as a proof of concept and so far hey are happy Pros Small agent size and can distributed via a prepacked agent and download via Link Cons Lacks in some more advanced features and support from local distributor is terrible Reason for choosing OpenText Core Endpoint Protection​ It was the best fit for the clients budget and needs Review Source Arthur H. Systems Engineer Used the software for: 2+ years ### "We have this on over 4000 endpoints and it is fantastic" February 19, 2018 5.0 Pros Takes very little system resources. Since we started using it our Virus infections have dropped dramatically The management console is easy to use We have had very few comparability issues with other software packages Cons We have had a few bugs with updates. They were corrected quickly It can be a little confusing for end users to use Review Source Response from OpenText March 12, 2018 Thank you so much for the 5 star review, Arthur! I'm excited to hear that you're enjoying your Webroot experience! Our product team is always looking to rollout our products in the most effective and efficient way possible but sometimes, bugs happen. We are always looking to improve this process and will continue to do so moving forward. I'm happy to hear that we corrected the issue quickly for you. Thanks again for sharing. Drew Webroot Community Team VR Verified Reviewer CIO Non-Profit Organization Management Used the software for: 2+ years ### "Lightweight antivirus solution should be part of your security stance" November 1, 2019 5.0 We needed a lighter-weight AV solution. The solution we switched from consumed a lot of RAM at times and we could not quite figure out why even with vendor support and KB articles. We coupled WebRoot with another AV and did so at reduced cost. Pros Low system resource utilization. Reliable client. Excellent Admin console. No management server to maintain. Cons It seems to duplicate registered machines randomly. We'd sort by machine name and find duplicates which count against your license quota. We'd have to disable the machine with the older file update version. Review Source Response from OpenText November 27, 2019 Hey there, Thanks so much for writing up this detailed review! We really appreciate you joining the Webroot team and I'm glad that you're having a good experience with it so far. Have you checked in with our support team regarding duplicated machines? I'm sure that we can help you find a fix for this. Please contact our support department at: https://www.webroot.com/us/en/support/home-contact Thanks! Keenan - Webroot Community Specialist VR Verified Reviewer Systems Engineer Information Technology and Services Used the software for: 2+ years ### "The last AV you will ever need" February 21, 2019 5.0 Webroot proofs to be a cost-effective alternative to the main contender software on the market. Pros We have Webroot rolled out at most of our clients. I have it installed on all the sites I support as well as my company laptop. The software is small to download and takes seconds to install. Scans are done very quickly while it also monitors and checks file's MD5 signatures on the fly. Webroot is the only AV that I know of which has a small enough memory footprint and low system impact, that it can run alongside another AV package. It has even picked up malware which passed "the main" installed AV in cases. Cons There is not much to add in this column. The software is well rounded. Review Source TG Tammy G. Business Manager Medical Practice Used the software for: 1-2 years ### "Cost effective Antivirus Software" July 16, 2020 5.0 Overall I like Webroot. I had a lot of problems with other antivirus software causing some programs not to function properly so I will continue using Webroot for now. Pros The software is easy to use and seems to do a thorough job of scanning all files. I haven't had any virus infections since installing the software. It's easy to navigate through the different functions and set up specific parameters. Cons There are some programs that Webroot blocks and will not let me access. This has caused me to have to access these programs on a laptop instead of the desktop it's installed on which is cumbersome. I think it's a firewall issue but I haven't found a work around yet. Reason for choosing OpenText Core Endpoint Protection​ Their ratings were good at the time and needed something that wouldn't interfere with other programs I run on a daily basis. Review Source Response from OpenText July 22, 2020 Thanks so much for leaving a review for Webroot! Regarding the blocking of certain files/programs, this can be resolved by using the whitelist functionality within Webroot. If you need assistance using this feature, please see this link: https://docs.webroot.com/us/en/home/wsa\_pc\_userguide/wsa\_pc\_userguide.htm#ManagingQuarantine/BlockingOrAllowingFiles.htm%3FTocPath%3DManaging%2520Quarantine%7C\_\_\_\_\_2 VR Verified Reviewer Owner, Senior Planner Events Services Used the software for: 2+ years ### "Keeps us safe!" December 3, 2020 5.0 It provides a safe environment for our online activities. Pros Webroot is always running in the background, and updating me when needed, about the status of our online security. It's an affordable and reliable product. Cons I haven't experienced any aspects that I would want to improve, so I would have to say that there is nothing to report here. Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) More affordable, and reviews were better. Review Source Response from OpenText December 9, 2020 Thanks so much for the glowing review! Stay safe out there! Similar Products Featured ## Related categories [Computer Security](https://www.capterra.com/computer-security-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/)[Endpoint Detection and Response](https://www.capterra.com/endpoint-detection-and-response-software/)