# Page 3 | OpenText Core Endpoint Protection​ Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is OpenText Core Endpoint Protection​ the right Endpoint Protection solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/reviews

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OpenText Core Endpoint Protection​

4.5 (216)

[View alternatives](https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 3 - Reviews of OpenText Core Endpoint Protection​

## Showing most helpful reviews

Showing 51-75 of 216 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CR

Carl R.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Webroot found the virus & kept my computer protected well !!"

November 20, 2020

5.0

I used many computer security companies but Webroot overall gave me and my friends our monies worth in virus protection alone. Almost everyone I suggested Webroot to bought & installed it, they were quite impressed at how much better their computers & other devices ran so much smoother.

Pros

The first initial scan found a virus that another security software couldn't detect. I also like how I and my friends could use this software on multiple devices for free.

Cons

The price escalating about ten dollars or more per year subscription but still a great value. The password protection needs to be more user-friendly.

Switched from

[Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/)

Because at that time McAfee couldn't locate & destroy a virus on my desktop so I switched to Webroot & it was found very quickly and eliminated.

Review Source

Response from OpenText

November 23, 2020

Appreciate your feedback about our need to make things more user friendly!

VR

Verified Reviewer  
Project Manager  
Computer Software  
Used the software for: 2+ years

### "Easy to use software that does not slow down your PC"

January 10, 2019

4.0

Overall it is easy to use, scan quickly and protects my PC

Pros

It is very easy to install and use. Running a full system scan is also very fast. I like that it does not slow down my PC and the protection seems pretty good. It also has a good price as compared to some of the other protection software products.

Cons

I have had the software for some time and in a few of the earlier versions it did not protect as well against malware so I did have a bit of trouble. But in recent years it has been improved. Currently I use it with Malwarebytes and have had good luck with the two.

Review Source

Adam C.  
Technical Consultant  
  
Used the software for: 2+ years

### "Simple and effective monitoring tool"

July 12, 2018

4.0

Pros

I like that the deployment of the software is smooth and innocuous. It's easy to install and setup on a network.

Cons

If you run apps that are custom built this app can either block those from working all together or bring your system to a grinding halt. Having to go through the process to white list an app can be daunting. It's possible and support responds, but it's usually to request log files and then they request a reinstall. This is followed by alot of back and forth until it's escalated and they find the root cause of the issue.

Review Source

Lisa H.  
Owner/Lead Technician  
Information Technology and Services  
Used the software for: 2+ years

### "I think Webroot SecureAnywhere Endpoint Protection resembles a virus more than an antivirus!"

February 11, 2020

1.0

No business problems have been solved with this software, except that I made some money trying to get rid of it. Oh, I also gained material to write a long article (rant?) about it.

Pros

I guess it did remove some viruses and other malware, and my customer felt secure using it. I personally liked most the fact that I didn't have to work with it more! Oh, and their technical support was very nice, although they didn't help me much.

Cons

I actually had to reinstall Windows to get rid of it. It was set up by the previous IT person used by this small business, and nobody knew the password for it. We couldn't reach the old IT guy, and even after I figured out how to bypass the password, I couldn't get it completely off the computer.

Review Source

Response from OpenText

February 19, 2020

It sounds like your main issue was the fact that the system was set up by a previous IT person who didn't pass off any instructions or passwords for you to properly use it. I'm sorry to hear you had such a bad experience and I hope you find a solution that works better for you in the future!

Sarah C.  
Speech Language Pathologist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Lackluster mobile interface"

November 9, 2021

3.0

I wanted to like Secure Anywhere, and it was nice to see the application made it easy to enter the activation code for when you've already purchased on another device so there was no room for messing that up, but I was hoping for options, details, customization, and it was more \*womp womp\*, but I will keep using the desktop protection.

Pros

Easy integration, simple user interface, and I appreciated that scan result and actions were "explained" in layman's terms so I knew what the app was doing and why.

Cons

The user interface is ugly and outdated and while the laptop version of webroot is feature rich and comprehensive, the mobile app literally only told me my location was turned off and one other thing. I'm not sure why there is such a drastic disconnect from desktop to mobile application, but I couldn't find anywhere to customize how it scanned my phone or when and I have no idea if it saved a log somewhere on my phone or not. I like webroot products, but I couldn't get behind this one.

Review Source

Response from OpenText

December 7, 2021

I'm sorry to hear that you're not super pleased with the Webroot UI. In regards to the mobile app - we'd love to get your feedback on what features you'd like to see in the future! Please reach out to my attached e-mail address to share any specifics you'd like to share!

AV

Altagracia V.  
Docencia  
  
Used the software for: 2+ years

### "It is a good alternative to keep our equipment and files safe from threats"

July 11, 2018

5.0

In general terms I can assure that today I feel very safe with this antivirus installed on my computers. It is a great protector, very efficient that has saved me several times from malware and Trojans that have put my files at risk.

Pros

This program can be used in different platafmormas and its price is competitive with respect to other antivirus in the market. It is light and does not slow down my machine. You have the option to program scans and do it in the background. The program runs on different operating systems which is a very positive aspect. Its interface is simple

Cons

Sometimes it detects false positives when we try to download an application that is clean. That is usually uncomfortable because it takes time away. Even so, I think that the positive aspects of this program go far beyond the negative ones

Review Source

Response from OpenText

July 12, 2018

Thank you for taking the time to write this review, and if you ever need help regarding a false positive, our support team is only a phone call away at 1-866-254-8400.

Devon J.  
Ess1  
Government Relations  
Used the software for: 1-2 years

### "Webroot Works!!"

January 7, 2020

5.0

I received this product as a trial when I purchased my computer. At first I was only planning to use the trial and then try another software that I was familiar with. However during that trial I had no issues with viruses or my computer slowing down. I had a great experience with this software. It is affordable and reliable.

Pros

Did exactly what it was made to do. I had no issues with my computer. Made me stay past the trial phrase.

Cons

While using this software I honestly didn’t have anything I didn’t like about it.

Review Source

Response from OpenText

January 10, 2020

Thanks so much for the review! I'm glad that you were convinced to switchover to Webroot during the trial period. If you ever have difficulties, please reach out to our support department: https://www.webroot.com/us/en/support/home-contact

Gary H.  
Public Information Officer  
Government Administration  
Used the software for: 6-12 months

### "Keeps computer secure"

August 22, 2019

4.0

We've had no issues with Webroot to date, so it seems to be a pretty good security suite that runs unobtrusively.

Pros

We got this security software package when purchasing computers and support package from Best Buy/Geek Squad. The program runs in the background with minimal CPU usage and hasn't allowed any suspicious malware, viruses, etc. on the computers (as far as I can tell). It also has a web browser app that keeps you secure when browsing the internet on your phone.

Cons

There's not much reporting with this software. I like to see what it scanned, what it discovered, and actions taken, but in more detail.

Review Source

Chris M.  
Founder, Chief Strategist & vCIO - I help law firms with IT  
  
Used the software for: 2+ years

### "The best malware protection that doesn't annoy you to death"

May 25, 2018

5.0

Pros

I absolutely love Webroot. It doesn't slow down any of our computers, it does protect you, but it doesn't annoy you to death with prompts. One of the big issues I've had with antivirus software in the past is that it would constantly block something that was safe for me to do. I have NEVER had Webroot do that.

Cons

I mean, could they branch out and start making other software products outside of security? Their software has worked so well, I don't have any complaints.

Review Source

VR

Verified Reviewer  
Civil Engineer  
Civil Engineering  
Used the software for: Less than 6 months

### "Webroot - Safe and Secure"

March 14, 2020

5.0

It is doing a pretty decent job for me since installation and I hope you can also keep your files safely without annoying pop-ups. A simple interface and powerful feature. Highly recommended.

Pros

A simple interface with powerful features. Webroot did not consume too much of RAM and protect your files safe and secure. It does not take more time for scanning process & it was quick and efficient. And it not annoying for daily updates and it works smoothly in background. Price wise it worthy when compared to other antivirus softwares and moreover it does not slow down the PC.

Cons

Since my installation, it doing a great job for me and my files are safe with Webroot endpoint protection. Sometimes it mistakenly marking safe files as a threat and rather than this I don't have any bad impressions regarding this software.

Review Source

Response from OpenText

March 20, 2020

Thanks so much for making this thorough and honest review! We really appreciate the feedback!

VR

Verified Reviewer  
Beleidsadviseur ICT  
Utilities  
Used the software for: 6-12 months

### "Lightweight, feature packed endpoint protection"

August 30, 2018

4.0

We moved from a different vendor to Webroot SecureAnywhere. The other solution was much more CPU intensive (in a virtualized enviroment this was noticable). Even with little tweaking, the performance of Webroot was at least similar, while the footprint is much smaller.

Pros

The software is easy to configure using a web interface. The software on the client takes up little resources. Compared to other vendors that need multiple servers to manage endpoints and do scanning offloading, this is much easier to operate - and the price is very friendly.

Cons

We had some issues with add-ons that got installed in browsers, which we do not want. We have other security solutions in place to scan internet traffic. We are working with Support to get these uninstalled, but it takes more time than we expected.

Review Source

Clifford L. M.  
President  
Construction  
Used the software for: 1-2 years

### "Webroot is not For me"

December 13, 2019

2.0

Everything is not for everyone. This software is just not for me and my company.

Pros

I can't really say anything positive about this software. Like my mother said if you don't have anything good to say don't say anything at all.

Cons

The software seems it is more of a hindrance than anything else. Our systems was still susceptible to viruses.

Review Source

Response from OpenText

December 19, 2019

Hey there, I'm sorry to hear that you had difficulty using Webroot or didn't find it up to your standards! I'd love to get some more specific feedback from you regarding how it was a "hindrance" or kept you open to viruses/malware. Please feel free to send an email to khumphrey@webroot.com so that I can help you in any way possible!

nB

nyeisa B.  
facilities assistant / sales  
  
Used the software for: 1-2 years

### "Why i choose Webroot over other antiviruses"

May 16, 2018

5.0

Webroot is a all around simple antivirus that keeps all your devices safe from harmful files and viruses. You can cover up to 5 devices under one membership

Pros

Webroot is fairly priced in my opinion and not only that but you are allowed to have up to 5 devices per each membership. So you could cover your cell phone, labtop, desktop PC and whatever devices under the same membership. It runs smooth and it hardly ever slows up your PC or device while it is running, sometimes it will a little bit when you are scanning with it, but not slow enough to complain about unlike other antiviruses.

Cons

There are certain options it has that I have been trying to figure out and has been time consuming for example It took me forever to figure out and set up the password manager it offers, but it is something I really needed in my life. It has system optimize and system analyzer with it but it should have more options such as defrag or uninstall apps etc etc.

Review Source

John H.  
Owner  
Construction  
Used the software for: 2+ years

### "Perfect Online Security Solution"

January 27, 2019

5.0

I have tried so many Security Suites and programs since early 1980's. This one is the best in my opinion.

Pros

Protects my systems! Works very well and does not use resources on the computer. Don't even know it is running most of the time. Also, the price is fantastic compare to most Security Suites.

Cons

Wish it has Spam Control but that is very elementary compared to what it does do!

Review Source

VR

Verified Reviewer  
Information Technology Logistics  
  
Used the software for: 2+ years

### "Threat Intelligence"

May 17, 2018

5.0

It ensures that data from millions of sources, including real-world endpoints and our embedded security partners. Select data points are correlated across URLs, IP addresses, files, and mobile apps to enable predictive determinations on where threats may emerge, based on a guilt-by-association model.

Pros

Very rarely requires an increased hardware profile Integrates directly with the partner's management console, policy engine, and reporting infrastructure.Scales across the partner's product lines, from solutions for SMBs to those for remote offices or roaming machines, to the data center Development efforts that can be leveraged across the same range of product lines.

Cons

From the time it was installed to the time it was up and running we hadn't had any major issues that would cause any type of concern.

Review Source

TE

Tamer E.  
Service desk analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Nice Anti virus"

July 15, 2021

5.0

Very useful and easy and light software and it can be deployed remotely as well

Pros

Very Active antivirus, it detects what the other antiviruses can't and with no load on cpu very easy to install and manage

Cons

I think sometimes it detects a false positive files and we have to white list it inside the application settings

Review Source

Response from OpenText

September 14, 2021

Glad to hear Webroot has been easy to install and manage - thanks for leaving a review for us!

SK

Sun K.  
Product Manager  
Telecommunications  
Used the software for: 2+ years

### "Adds a layer of protection to corporate computers."

January 8, 2020

5.0

This will add a layer of protection to your computers at work, however it does not protect you against everything and common practices such as not opening suspicious attachments should still be maintained.

Pros

The software is not very intrusive and just runs in the background. The admin can easily manage all the instances of the software running on other computers.

Cons

There are some false positive detections at times and adding exclusions to the system is can be a tedious task at times. Pricing for licenses can add up over time, especially as a company grows.

Review Source

Response from OpenText

January 10, 2020

Thanks so much for the review! If you're ever having difficulty with false-positives, please contact our support team so that they can modify the threat detection appropriately. You can reach them here: https://www.webroot.com/us/en/business/support/contact

Kevin Y.  
Owner/ 1 Man Army  
  
Used the software for: 2+ years

### "I use and sale Webroot. I wouldn't use or offer my customers anything else."

April 2, 2018

5.0

Pros

Very Very Very light weight fast Managed options for business make it very easy to deploy and manage Set it and forget it. No popups, doesn't worry you to death, and updates in the background.

Cons

I can't think of anything bad about it. Its so far ahead of Norton and McAfee that it wouldn't be a fair comparison.

Review Source

RT

Rich T.  
Owner  
Telecommunications  
Used the software for: 2+ years

### "Excellent program at amazing price"

November 27, 2018

5.0

The problem my customers want to resolve are false positives and a high impact on computer response. With Webroot, customers are no longer required to shut down their AV software to access internal website that do not have security certificates. Additionally, they arne't waiting 10 minutes for a computer to be ready at bootup while the software scans. This software scans in the background with no noticeable impact on performance.

Pros

I love the price of the software. It is easy for me to sell to my clients and easy to promise virtually no impact on their computers processing speed. For those system I have this installed, I have seen a dramatic reduction in malware.

Cons

It's hard to figure out what I like least about the software. I suppose it would be having to purchase password security.

Review Source

Eric B.  
IT Manager  
Food Production  
Used the software for: 1-2 years

### "The best antivirus we've had so far"

January 8, 2019

4.0

We were previously a Vipre customer and switched all of our systems to Webroot within just a few hours. It was a seamless transition because it was very easy to deploy remotely.

Pros

Invisible protection that always works and doesn't slow down our systems. The web console makes it easy to see status and remediate any issues, or deploy a new client. Historical reports show any incidents that may have occurred.

Cons

Since it is almost invisible, it's hard to know if it's actually catching anything.

Review Source

VR

Verified Reviewer  
Teacher of English Language  
Computer Software  
Used the software for: 2+ years

### "WEBROOT-100% ONLINE SECURITY SOFTWARE"

October 11, 2018

5.0

Generally this software is wonderful. It is the best software for web designers, freelancers and online shopkeepers.

Pros

This software is simply great to use! It ensures total security on the web, as well as allowing speed surfing.

Cons

The charges per subscription per year seems to be a bit high for especially first time users.

Review Source

AA

Anthony A.  
IT Specialist  
Consumer Goods  
Used the software for: 6-12 months

### "Webroot Endpoint Protection"

March 18, 2022

5.0

Pros

Ease of Use!. By far the easiest endpoint solution for our needs! Setup was a breeze to roll out to our endusers! everyone was able to remotely install client by the click of a link and that is awesome!

Cons

Additional notifications from the console would be nice! not sure if i dont have this configured properly or if its a con at all!

Reason for choosing OpenText Core Endpoint Protection​

Pricing was fair. Webinar was very informational when deciding to purchase product and of coarse ease of install!

Review Source

Response from OpenText

March 24, 2022

Glad to hear the endpoint product has been meeting your expectations! If you ever run into any difficulties, please reach out to our business support team: https://www.webroot.com/us/en/business/support/contact

VR

Verified Reviewer  
Cytology-Molecular Supervisor  
Hospital & Health Care  
Used the software for: 2+ years

### "Excellent product "

April 19, 2019

5.0

Pros

I have used this product for many years - i have found the constant scanning and real time threat removal exceptional. I like the overview diagnostic report it provides also.

Cons

It has gotten more expensive over the years - but I still think it is a thorough and excellent product

Review Source

VR

Verified Reviewer  
Senior Terminal Supervisor  
  
Used the software for: 2+ years

### "The best Anti software I have used"

March 16, 2018

5.0

Great antivirus program

Pros

The Webroot software is really good and easy to use. The antivirus is working quietly in the background and you do almost not know you do have the program on your pc. Since I installed Webroot on my PC I have never had any issues with a virus.

Review Source

JS

Janae S.  
COO  
Information Technology and Services  
Used the software for: 2+ years

### "Worst Customer Service I have ever encountered."

November 25, 2020

1.0

We have been in the Industry for a long time working successfully with 100's of vendors and I can't remember a time that I ever filed a bad review. I do not take this lightly. Our experience with Webroot has been one of the worst that I have ever experienced. Their customer service is absolutely terrible. You will get nothing but generic responses and reasons why they won't or can't help you. Their product is subpar at best. I would never recommend them and have had a terrible experience from consistently inaccurate bills that you have to follow up on multiple times to get them corrected to an absolutely terrible experience from their management team. I am sure they will respond to this review if given the chance with some generic response that they have tried to assist us and have been in contact with us. I can honestly say, they have done everything to NOT assist us, have been zero help and have offered no value whatsoever.

Pros

I would not be able to list any pros at this time.

Cons

Cons are everything from customer service to a product that is subpar in the industry.

Review Source

Response from OpenText

December 1, 2020

Hey there Janae, I'm sorry to hear you've had a poor experience. I'd love to help escalate your case within support if that's something you want to pursue. Please reach out via khumphrey@opentext.com - thank you!

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