--- title: "OpenText Core Endpoint Protection​ Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is OpenText Core Endpoint Protection​ the right Endpoint Protection solution for you? Explore 217 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/reviews/" page_type: "reviews" language: "en" --- OpenText Core Endpoint Protection​ 4.5 (217) [View alternatives](https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of OpenText Core Endpoint Protection​ Ease of use 4.6 Customer Service 4.4 ## Pros and Cons in Reviews MG Mario G IT DirectorRetail, 11 - 50 employeesUsed the software for: More than 2 years. “Setup and implementation across our domain was pretty painless.“ March 25, 2025 SW Steve W I.T. Systems AdministratorEntertainment, 51 - 200 employeesUsed the software for: More than 2 years. “I believe the company has grown beyond its means and is now focused on large clients only, and doesn't have the resources, ability or support to assist with smaller companies with dedicated issues anymore“ January 6, 2025 MG Mario G IT DirectorRetail, 11 - 50 employeesUsed the software for: More than 2 years. “Low performance impact, easy to use. “ March 25, 2025 SW Steve W I.T. Systems AdministratorEntertainment, 51 - 200 employeesUsed the software for: More than 2 years. “Their support team eventually gave up trying to assist us after many hours of issues and different support individuals (Several who were quite combatative and unhelpful). “ January 6, 2025 RB Robert B ITOFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years. “Webroot is very easy to install and manage.“ June 7, 2024 DH David H OwnerComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “Webroot CAPTURES your PC and it's very difficult to get rid of it. Because Webroot now charges ridiculous prices for renewal, especially for customers outside the USA/Canada, I decided to delete it and install a different software.“ January 31, 2023 AE Adil E Principal Manager, Cyber Security TPInformation Technology and Services, 10,001+ employeesUsed the software for: 1-2 years. “It is an app that deserves its money, if you don't feel safe surfing the internet, you should definitely use it.“ November 1, 2022 Stephan v Cyber Securit AnalystComputer & Network Security, 2 - 10 employeesUsed the software for: Less than 6 months. “Lacks in some more advanced features and support from local distributor is terrible“ April 22, 2023 ## Showing most helpful reviews Showing 1-25 of 217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sean G. Dentist Hospital & Health Care Used the software for: 2+ years ### "I am always protected." November 19, 2019 5.0 The fact that it is always on and active in the background is appealing. I don't like other products that constantly remind you they are there with pop-ups. I am not sure if it has stopped any viruses or trouble but there is a comfort knowing it's always there and working. Pros Webroot runs in the background and updates automatically. There are no pop-ups or messages like you have with other products so even though it is always on and working you don't realize its going. Cons This is the preferred antivirus and protection software by my IT team but it is expensive. Not prohibitively, but expensive enough where there is a license fee that has to be paid to keep the software active. I wish you could buy they software outright. Review Source Response from OpenText November 27, 2019 Hey there Sean, Thanks so much for writing this positive review! The best antivirus solution is one that sits in the background, doesn't bother you, and keeps you protected - glad you're having that experience so far. If you ever need anything, please reach out to us at: https://www.webroot.com/us/en/support/home-contact Thanks! Keenan - Webroot Community Specialist CR Carl R. CEO Information Technology and Services Used the software for: 2+ years ### "Webroot found the virus & kept my computer protected well !!" November 20, 2020 5.0 I used many computer security companies but Webroot overall gave me and my friends our monies worth in virus protection alone. Almost everyone I suggested Webroot to bought & installed it, they were quite impressed at how much better their computers & other devices ran so much smoother. Pros The first initial scan found a virus that another security software couldn't detect. I also like how I and my friends could use this software on multiple devices for free. Cons The price escalating about ten dollars or more per year subscription but still a great value. The password protection needs to be more user-friendly. Switched from [Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/) Because at that time McAfee couldn't locate & destroy a virus on my desktop so I switched to Webroot & it was found very quickly and eliminated. Review Source Response from OpenText November 23, 2020 Appreciate your feedback about our need to make things more user friendly! NM Nathan M. Automotive Used the software for: 1-2 years ### "Speed, but with sacrifices." March 29, 2016 3.0 I've used Webroot Endpoint Protection for a little over two years. I've found every aspect of the product to be excellent except (and this is a big except) actual detection of threats, and client speed on OS X systems. Webroot allowed several common worms through at my client's location, and did not detect them on a standard Windows 7 installation, even on repeated scans, after I was able to confirm that the infected downloads and compromised .dll files were within the scope of protection. Needless to say, this did not inspire confidence. I wound up using a Kaspersky live stick to remove the infections, and installing a realtime threat detection system using Suricata and ClamAV to meet the data security needs of our clients and ensure we were meeting the obligations of our contracts. Pros Very easy to use and deploy, administrative console allows excellent granular controls of client privileges, scope of protection, and endpoint groups. Integrates with Windows server products for deployment (though I use Samba instead, so this was not an option), and provides a centralized point for administrator notification and action when compromised/infected systems are detected. Client seems relatively fast and works on multiple platforms, though see below re. OS X. Cons In my experience, Webroot, though the exposed end is fast and well-designed, does not reliably block or detect common threats. This is obviously a Big Deal in a product billed as enterprise-grade antivirus/antimalware. One employee at the affected client's office was able to download three separate third-party software installers containing malware payloads on a Saturday, install them, and work for a full weekend before I arrived back on Monday to complaints that her machine was being "slow and weird". I discovered that Webroot, though fully deployed and set to monitor downloads, warn on browsing, and scan the affected directories, simply had not alerted on anything. At that point, it doesn't matter how beautiful the interface may be: antimalware software which lets common malware through is essentially useless. Also, while there is an OS X client, it's buggy and slow. It causes problems with network browsing and network virtualization with both VirtualBox and VMware Fusion, and it results, for some reason, in systemwide UI slowdowns, which suggest to me that there may be some elemental problems with the codebase: use of deprecated APIs, memory leaks, etc.—not usable. Review Source Response from OpenText August 25, 2017 Thanks for sharing your feedback with us, Nathan. All threat related matters need to be handled by our Threat Team directly. You can open a ticket or contact our Team by phone for immediate assistance. Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA Business Technical Support: Call 1-866-254-8400 Regards, Josh P. Digital Care Coordinator RR Richard R. Implementation Computer Software Used the software for: 2+ years ### "The best security " February 24, 2020 5.0 My overall experience has been great. I like the product so much that it is my go to for new PCs that come in. Pros Wenbroot is by far the best virus protection software out there. Webroot scans PCs very fast. This is the fastest scanner I have ever used and by far the cheapest. Cons There isn't anything that I do not like about Webroot. It really is the best virus protection software. Switched from [Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/) McAfee was taking up too many resources and slowing down our computers. Review Source Response from OpenText February 25, 2020 Thank you so much for the glowing review! I appreciate you taking the time to do this :) LS Lorraine S. Owner Arts and Crafts Used the software for: 2+ years ### "Webroot Anywhere Computer Protection" September 29, 2020 5.0 I have been a customer for more than 6 years. I would not have a computer without Webroot installed. Pros It is easy to install and is always running in the background on my computer. I do a lot of research and it protects me from phishing sites. Cons I have not found anything wrong with this program. It is always running and tells me if the sites I visit are safe. Switched from [Avast Ultimate Business Security](https://www.capterra.com/p/170318/Avast-Business-Antivirus-Pro-Plus/) I felt this product gives me greater protection. Review Source Response from OpenText October 13, 2020 Glad to hear you're feeling safe online while using Webroot - thanks for the review! ES Evan S. Vessel IT Team Lead Transportation/Trucking/Railroad Used the software for: 2+ years ### "Small, Easy to Deploy Cloud Endpoint Protection" December 4, 2019 5.0 we were able to stop a zero day trojan that came through almost immediately. That was impressive. Pros The web console is very easy to use, and allows you to control profiles and quarantine files or paths. Cons It has a few times marked good files as bad, and caused some software not to run or work correctly. These instances are few and far between Alternatives considered [Worry-Free Services Suites](https://www.capterra.com/p/238489/Worry-Free-Business-Security-Advanced/) Switched from [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Webroot worked better with Connectwise Automate. Review Source Response from OpenText December 9, 2019 Thank you so much for writing this review! I'm glad to hear that Webroot's cloud-based protection was able to catch that 0-day Trojan! This is a huge benefit of the tech we used compared to our competitors - your protection is ALWAYS up to date! -Webroot community team BB Brian B. Founder and President Professional Training & Coaching Used the software for: 1-2 years ### "Best full-spectrum protection for the price!" December 16, 2019 5.0 Extremely fast, real-time updates and easy to use! Pros Provides user licenses for up to 3 or more systems. Cloud-based, instant updates, sync with smartphone app for Android or Apple. Cons Suggest a 30-day trial version of software for new users to compare with existing protection platform software. Switched from [Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/) Symantec is very slow and takes over the operating system. Review Source Response from OpenText December 19, 2019 Thank you so much for the detailed review! Glad you're finding our cloud-based threat management system to be effective for your needs! -Webroot Community Team PLF Pierre Louis F. IT manager Non-Profit Organization Management Used the software for: 1-2 years ### "One of the best antivirus on the market" February 11, 2021 5.0 You can scan and restart a device remotely. Pros You can monitor all the devices online via the Webroot dashboard. Cons If you have a lot of device on your network, the the deployment by using GPO can be a little bit difficult. Reason for choosing OpenText Core Endpoint Protection​ My organization wanted to deploy a unique software on all the office Review Source Response from OpenText February 16, 2021 Thanks for leaving us a review! I'm glad you're enjoying the Webroot Dashboard monitoring capabilities. NW Nathan W. IT Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Easy to use and setup" June 29, 2022 4.0 Pros Quick setup, runs well in the background Cons more reports/alerts on clean scans, what was scanned Switched from [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Changed security companies, new company uses Webroot Review Source Response from OpenText July 29, 2022 Thanks for the feedback! AB Anthony B. IT Support Hospital & Health Care Used the software for: 6-12 months ### "Not as good as other products, but it has its uses" January 11, 2022 4.0 Pros The interface was nice and it wasn't super difficult to deploy Cons It doesn't offer great protection compared to other products. Alternatives considered [Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/) Reason for choosing OpenText Core Endpoint Protection​ The buyout of Symantec by Broadcom made me not want to pick it Review Source Response from OpenText January 17, 2022 I'm sorry to hear you were unsatisfied with Webroot's Endpoint product. I hope that you've found a service that works better for you! VR Verified Reviewer Ingeniero de Implementación y Soporte Computer & Network Security Used the software for: 2+ years ### "Webroot, a powerful antivirus to keep your computer safe." January 14, 2019 4.0 Currently I am administrator of a Webroot console in which I have the management of several organizations and it has been a good experience when you compare the behavior of the endpoint in different equipment, complies with that is due to find threats, generate reports and prepare exceptions. In the latter the exceptions merit a little time to get more out of it, it is not easy to elaborate them if you do not have knowledge of how Webroot works. The deployment of commands facilitates progress to perform some activities. Pros I have been working with Webroot for more than 2 years and has covered part of our needs. Your database is kept up to date for any threat, the management of the console is attractive and the documentation is very helpful. The control of policies is worth highlighting because if you have a large organization you can set parameters for different sectors and with different configurations that are very useful, even the notifications via email for the followers of the console serves as support. Cons Webroot has many nice things in its projection as antivirus, but has some things to adjust, for example the generation of report endpoints without updating after a certain time. In mobile devices I have had little experience but it has happened that the update must be done manually. I think they should improve it. Review Source WM William M. President Public Policy Used the software for: 2+ years ### "Webroot Delivers Protection" November 15, 2020 5.0 Webroot has great customer service, but like many companies these days, it not easy to "touch" anyone. Submitted emails are promptly answered and usually instructive - just don't expect to talk with someone. Pros In the four years I've been using Webroot, I have received seamless protection against malware, viruses and trojans with no effort other than the initial installation of the product. It works quietly in the background without any need to be noticed...except when there is a real threat or security issue - so when Webroot send a notification you know its time to pay attention and do what's needed to protect your system. Cons There have been times when Webroot has been overprotective - blocking a program or site that I know is safe - and it has not been easy or intuitive to configure the software to allow access. Configurable options tend to have very technical definitions. It's seldom easy to understand how, or what, to change during those instances. Reason for choosing OpenText Core Endpoint Protection​ Company seemed younger and more progressive - I thought that their product may be so as well. Review Source Response from OpenText November 23, 2020 Appreciate the descriptive feedback about the difficulties you had with whitelisting processes! thank you! VR Verified Reviewer Business Owner Retail Used the software for: 2+ years ### "A Solid System that I Often Recommend" January 18, 2019 5.0 Pros WebRoot is my go-to Anti-Virus and Digital Security System. I have worked in technology retail for many many years and I found that WebRoot was one of the more rigorous and aggressive systems for blocking unwanted programs and keeping my information safe; but also one that had the best User Interface and was able to be communicated clearly to the uninitiated. When having to choose between selling WebRoot and other software, I would always recommend WebRoot. Cons I have very little negative feedback for WebRoot. It has kept my systems safe for many years and I continue to renew my account each year. I'm sure there may be features I'm not using optimally and not informed about such decisions, but I have been pleased with the product WebRoot has put out. Review Source VR Verified Reviewer Sr Manager, Information Security Biotechnology Used the software for: 2+ years ### "Good Endpoint Protection But Not Good Enough " January 13, 2023 3.0 Pros Webroot has a lightweight agent, it's easy to deploy, manager and administrate. Good enough to protect against off the shelf malware. Cons A signature-based product which is not good enough to protect against sophisticated and advanced malware. Review Source DH David H. Owner Computer Software Used the software for: 2+ years ### "A Malware" January 31, 2023 2.0 Pros Easy to install, not much else really.It's not easy to see what this software has actually done to your system. Cons I've used Webroot for quite a few years but only just realised it's worse than many of the Scam cowboys on the internet it's supposed to protect you from.Webroot CAPTURES your PC and it's very difficult to get rid of it.Because Webroot now charges ridiculous prices for renewal, especially for customers outside the USA/Canada, I decided to delete it and install a different software. It's only then I find that Webroot does EVERYTHING it can to stop you deleting it.. It's CAPTURED your computer.You need to be a computer expert to be able to find the tricks to get this MALWARE out of your computer.It's worse than any Malware software I've seen before.I warn anyone thinking of installing it to BEWARE !! Review Source VR Verified Reviewer IT Coordinator Information Technology and Services Used the software for: 1-2 years ### "Webroot just works" October 15, 2021 3.0 Pros Its a stable piece of software that deliver great functionalities Cons There is really nothing i dislike about it. Review Source Response from OpenText October 18, 2021 Glad to hear you've had a good experience! It sounds like you don't have any problems with the software - any reason why you gave it a 3/5 stars? Anything we could change about the product to increase your opinion of it? Chris M. Founder, Chief Strategist & vCIO - I help law firms with IT Used the software for: 2+ years ### "The best malware protection that doesn't annoy you to death" May 25, 2018 5.0 Pros I absolutely love Webroot. It doesn't slow down any of our computers, it does protect you, but it doesn't annoy you to death with prompts. One of the big issues I've had with antivirus software in the past is that it would constantly block something that was safe for me to do. I have NEVER had Webroot do that. Cons I mean, could they branch out and start making other software products outside of security? Their software has worked so well, I don't have any complaints. Review Source VR Verified Reviewer Beleidsadviseur ICT Utilities Used the software for: 6-12 months ### "Lightweight, feature packed endpoint protection" August 30, 2018 4.0 We moved from a different vendor to Webroot SecureAnywhere. The other solution was much more CPU intensive (in a virtualized enviroment this was noticable). Even with little tweaking, the performance of Webroot was at least similar, while the footprint is much smaller. Pros The software is easy to configure using a web interface. The software on the client takes up little resources. Compared to other vendors that need multiple servers to manage endpoints and do scanning offloading, this is much easier to operate - and the price is very friendly. Cons We had some issues with add-ons that got installed in browsers, which we do not want. We have other security solutions in place to scan internet traffic. We are working with Support to get these uninstalled, but it takes more time than we expected. Review Source nB nyeisa B. facilities assistant / sales Used the software for: 1-2 years ### "Why i choose Webroot over other antiviruses" May 16, 2018 5.0 Webroot is a all around simple antivirus that keeps all your devices safe from harmful files and viruses. You can cover up to 5 devices under one membership Pros Webroot is fairly priced in my opinion and not only that but you are allowed to have up to 5 devices per each membership. So you could cover your cell phone, labtop, desktop PC and whatever devices under the same membership. It runs smooth and it hardly ever slows up your PC or device while it is running, sometimes it will a little bit when you are scanning with it, but not slow enough to complain about unlike other antiviruses. Cons There are certain options it has that I have been trying to figure out and has been time consuming for example It took me forever to figure out and set up the password manager it offers, but it is something I really needed in my life. It has system optimize and system analyzer with it but it should have more options such as defrag or uninstall apps etc etc. Review Source VR Verified Reviewer Information Technology Logistics Used the software for: 2+ years ### "Threat Intelligence" May 17, 2018 5.0 It ensures that data from millions of sources, including real-world endpoints and our embedded security partners. Select data points are correlated across URLs, IP addresses, files, and mobile apps to enable predictive determinations on where threats may emerge, based on a guilt-by-association model. Pros Very rarely requires an increased hardware profile Integrates directly with the partner's management console, policy engine, and reporting infrastructure.Scales across the partner's product lines, from solutions for SMBs to those for remote offices or roaming machines, to the data center Development efforts that can be leveraged across the same range of product lines. Cons From the time it was installed to the time it was up and running we hadn't had any major issues that would cause any type of concern. Review Source SK Sun K. Product Manager Telecommunications Used the software for: 2+ years ### "Adds a layer of protection to corporate computers." January 8, 2020 5.0 This will add a layer of protection to your computers at work, however it does not protect you against everything and common practices such as not opening suspicious attachments should still be maintained. Pros The software is not very intrusive and just runs in the background. The admin can easily manage all the instances of the software running on other computers. Cons There are some false positive detections at times and adding exclusions to the system is can be a tedious task at times. Pricing for licenses can add up over time, especially as a company grows. Review Source Response from OpenText January 10, 2020 Thanks so much for the review! If you're ever having difficulty with false-positives, please contact our support team so that they can modify the threat detection appropriately. You can reach them here: https://www.webroot.com/us/en/business/support/contact RT Rich T. Owner Telecommunications Used the software for: 2+ years ### "Excellent program at amazing price" November 27, 2018 5.0 The problem my customers want to resolve are false positives and a high impact on computer response. With Webroot, customers are no longer required to shut down their AV software to access internal website that do not have security certificates. Additionally, they arne't waiting 10 minutes for a computer to be ready at bootup while the software scans. This software scans in the background with no noticeable impact on performance. Pros I love the price of the software. It is easy for me to sell to my clients and easy to promise virtually no impact on their computers processing speed. For those system I have this installed, I have seen a dramatic reduction in malware. Cons It's hard to figure out what I like least about the software. I suppose it would be having to purchase password security. Review Source VR Verified Reviewer Teacher of English Language Computer Software Used the software for: 2+ years ### "WEBROOT-100% ONLINE SECURITY SOFTWARE" October 11, 2018 5.0 Generally this software is wonderful. It is the best software for web designers, freelancers and online shopkeepers. Pros This software is simply great to use! It ensures total security on the web, as well as allowing speed surfing. Cons The charges per subscription per year seems to be a bit high for especially first time users. Review Source VR Verified Reviewer Cytology-Molecular Supervisor Hospital & Health Care Used the software for: 2+ years ### "Excellent product " April 19, 2019 5.0 Pros I have used this product for many years - i have found the constant scanning and real time threat removal exceptional. I like the overview diagnostic report it provides also. Cons It has gotten more expensive over the years - but I still think it is a thorough and excellent product Review Source JS Janae S. COO Information Technology and Services Used the software for: 2+ years ### "Worst Customer Service I have ever encountered." November 25, 2020 1.0 We have been in the Industry for a long time working successfully with 100's of vendors and I can't remember a time that I ever filed a bad review. I do not take this lightly. Our experience with Webroot has been one of the worst that I have ever experienced. Their customer service is absolutely terrible. You will get nothing but generic responses and reasons why they won't or can't help you. Their product is subpar at best. I would never recommend them and have had a terrible experience from consistently inaccurate bills that you have to follow up on multiple times to get them corrected to an absolutely terrible experience from their management team. I am sure they will respond to this review if given the chance with some generic response that they have tried to assist us and have been in contact with us. I can honestly say, they have done everything to NOT assist us, have been zero help and have offered no value whatsoever. Pros I would not be able to list any pros at this time. Cons Cons are everything from customer service to a product that is subpar in the industry. Review Source Response from OpenText December 1, 2020 Hey there Janae, I'm sorry to hear you've had a poor experience. I'd love to help escalate your case within support if that's something you want to pursue. Please reach out via khumphrey@opentext.com - thank you! Similar Products Featured