--- title: "BILL AP/AR Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is BILL AP/AR the right Accounts Payable solution for you? Explore 563 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/166559/BILL/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-28" --- BILL AP/AR 4.1 (563) [View alternatives](https://www.capterra.com/p/166559/BILL/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 28th, 2026 # Reviews of BILL AP/AR Ease of use 4.2 Customer Service 3.8 ## Pros and Cons in Reviews SJ Sherin J Senior accounting specialistAccounting, 51 - 200 employeesUsed the software for: More than 2 years. “I am using BILL for AP bill processing and payment, ACH and Wire payment methods are simplifying my work and i can track everything under one software.“ March 14, 2025 MR Matt R CFOE-Learning, 11 - 50 employeesUsed the software for: 6-12 months. “If you have a high volume of bills, sometimes the payment processing can be annoying for a single vendor if you're selecting multiple bills that aren't in sequence. “ April 30, 2026 KK Kimberly K CEO and FounderManagement Consulting, 2 - 10 employeesUsed the software for: 1-2 years. “Streamlined billing dramatically, ability to set up profiles for clients to make invoice submission a click of the button, with a lot of automation features that saves us hours.“ December 19, 2024 CF Claire F Lead of Supply ChainConsumer Goods, 11 - 50 employeesUsed the software for: 1-2 years. “I dislike that there isn't a way to view PDFs without having to click into a particular invoice. If you could do that, to search for a particular invoice, that would be beneficial.“ January 7, 2026 TQ Tawanda Q Director of FinanceMental Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “What I like most about the Accounts Payable and Receivable is the way it simplifies and refines the processing of vendors payments and the entire process of payables and receivables.“ May 29, 2025 OD Olga D PharmacistHospital & Health Care, Self-employedUsed the software for: More than 2 years. “I didn't like how it displayed too many columns on reports, which made it difficult to see if you need to take screenshots.“ February 11, 2026 MM Melissa M Office managerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “I love that I have access to be able to stop use on any funds if employee is no longer working for us or the ability to check all limits at any time.“ April 30, 2025 DA Dimitrios A CEOLaw Practice, 2 - 10 employeesUsed the software for: 6-12 months. “After a good hour of "reading articles" as their way of providing customer support, I finally got a callback from someone who was absolutely clueless and could not help me.“ August 31, 2026 ## Showing most helpful reviews Showing 1-25 of 563 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hallye N. Operations Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "One stop for Invoicing and Reporting" March 10, 2026 4.0 Bill is great and we use it along with Dext and Divvy for accounts AP and AR, invoicing and bill payment. Pros Bill is a great software to keep track of bill payments, AR, AP, customer invoicing and payments, running reports and has great customer support. Cons Bill can be costly as it has many additional software's and features that work with it but all are worth the money, Bill is better for larger scale businesses. Review Source AP Abigail P. Manager, Accounts Payable Individual & Family Services Used the software for: 2+ years ### "Happy Enough To Continue Partnership" March 21, 2026 4.0 We are mostly pleased with Bill AP&AR. On occasion I experience trouble escalating support issues to a timely resolution. There are a few missing features from approval policies I would like added. Pros Streamlined processes. Intuitive processes. Customizable integration settings. Ability to track payments. Cons Inability to merge original platform set up to unified platform. Process necessary to follow vendor virtual card payments. Alternatives considered [Paymode](https://www.capterra.com/p/234113/Paymode/) Reason for choosing BILL AP/AR Bill.Com offered a more transparent plan and payment researching. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Ease of use, up to date functionality. Platform design. Review Source VR Verified Reviewer CEO Law Practice Used the software for: 6-12 months ### "DO NOT USE BILL.COM" August 31, 2026 1.0 Horrible at best. I honestly do not understand why people haven't complained about them and how they continue to get new clients. Pros Absolutely abysmal customer service. You simply cannot speak to a person and their website is horrible to navigate and impossible to access funds that were sent to you! All they do is try to get more clients and even when you do get a live person, they are generally clueless. DO NOT USE THEM if possible. Cons Clueless customer service people after a substantial wait to get someone to call me back. After a good hour of "reading articles" as their way of providing customer support, I finally got a callback from someone who was absolutely clueless and could not help me. Review Source KC Katherine C. Chief Operations and Finance Officer Non-Profit Organization Management Used the software for: 1-2 years ### "A great tool for nonprofits" June 19, 2025 5.0 Overall this is a great tool that I would recommend to others in the nonprofit industry as a way to manage invoicing and paying bills with full transparency for multiple bill approvers. Pros Bill is easy to use and the functionality of including different people to review and approve bills is high. Cloud-based means that the work can get done securely from anywhere. Cons The sync to Quickbooks Online can sometimes make small mistakes that have to be caught and fixed. This is rare but time-consuming. Alternatives considered [Ramp](https://www.capterra.com/p/207081/Ramp/) Reason for choosing BILL AP/AR Our local nonprofit org supported this platform and preferred it. Review Source Response from BILL (previously Bill.com) June 20, 2025 Katherine, we want to thank you for your extraordinary review of BILL and appreciate your feedback on our software! It's great to hear that you find it user-friendly and packed with features that allow multiple people to review and approve bills. Plus, the platform's cloud-based nature means you can get your work done from anywhere. Our apologies for any difficulty you have encountered when syncing, which can be time-consuming for your company to fix. We appreciate your recommendation, as we are always eager to hear what works well for you and how we can enhance your experience. PK Patricia K. VP, Finance and Operations Hospitality Used the software for: 1-2 years ### "Game Changed!" March 25, 2026 5.0 Our experience has been wonderful. Transitioning our workflow from paper to electronic has been a true game changer for our leadership team! Pros Bill has been one of the best platforms added to our organization in the past decade. It links directly to our accounting system so all of our financial reporting is updated real-time for any invoices added to bill. Bank transactions have been significantly reduced making reconciliations a breeze. Additionally, the workflow enables all invoices to have the appropriate approvals for policy compliance and made tracking down check signers obsolete! Given the time savings alone the small price we pay for processing is a great value and is far less than the cost of time, check stock and postage. Vendors manage their own accounts, which is amazing in and of itself. The onboarding process for them is very simple and requires very little interaction to get them up and running. We have had to reach out to customer support a few times and our problems ended up being a minor bug or issue that was quickly resolved. Ten out of ten a great product. Cons Minor dislike - I just can't get used to the name transition from bill.com to bill. The other thing I do not love is that we renamed our dimensions in our accounting system and unfortunately that doesn't translate to bill. We have retrained ourselves so it is not a big issue, but on our wish list for modifications. Review Source SM Sean M. Owner Real Estate Used the software for: 2+ years ### "Hidden Fees & No Real Support — Not Worth Using" November 25, 2025 1.0 Extremely disappointing. The vendor never received the money, we reported the issue right away, and support passed me between agents only to tell me a resolution would cost almost as much as the payment itself. A payment platform should protect businesses, not penalize them for system errors. We will not be using Bill.com again. Pros Honestly, nothing. We tried using the platform for a simple vendor payment, and even that turned into an unnecessary headache. Cons Terrible support policies. We sent a $125 payment to a vendor who appeared as fully set up on Bill.com. When the vendor said they don’t use Bill.com, we immediately requested a reversal. Bill.com wanted to charge a $90 fee to “attempt” a reversal with no guarantee we’d ever get our money back and said it could take 30–90 days. Being charged nearly the entire payment amount for their own system issue is unacceptable. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing BILL AP/AR Was already setup with Bill.com previously. Will now be looking at alternatives Review Source VR Verified Reviewer Finance Admin Marketing and Advertising Used the software for: Less than 6 months ### "Terrible client experience " September 4, 2025 1.0 I regret switching our companies over to Bill.com but we are stuck for a moment since it is so time consuming to switch to a new payment platform. I was promised that all the functions regarding invoicing that are available in QB would be available in Bill.com and literally none of them are available. You have to manually update every recurring invoice anytime you adjust our invoice template. You have to manually receive payments because Bill.com does not receive updates from QB. Bill.com reuses invoice numbers which causes lots of confusion and errors. You cannot bundle services in your invoice. I cannot fathom that a company that has offered this service for more than 5 years has not worked harder at making it a better experience for their clients. I'm grateful that we have not switched our Payables over. Pros Low payment processing fees. There are very little pros to using Bill.com and outside of the low payment processing fees, it is terrible. Cons BILL Accounts Receivable has the most basic, bare bone features available and it is very apparent that the customer service is outsourced. It creates a lot of additional manual work to upkeep and there is not a lot of helpful reporting. During chats, if your page refreshes (which it does often) or you navigate elsewhere, you have to start the chat all over again. Alternatives considered [Ramp](https://www.capterra.com/p/207081/Ramp/) Reason for choosing BILL AP/AR Ramp does not offer Account receivables yet Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) QuickBooks kept raising their pricing for payment processing Review Source Response from BILL (previously Bill.com) September 9, 2025 Thank you for your valuable insight on BILL. We are glad you find the cost of payment processing fees low. We're sorry for the frustration you have experienced in staying connected with our support team and not finding our reporting options helpful. If any assistance is needed, please email us at feedback@hq.bill.com, and someone from our team will contact you directly to help. MR Matt R. CFO E-Learning Used the software for: 6-12 months ### "It's a handy and convenient tool; just be aware of its purpose in relation to your broader tech stack / accounting software." April 30, 2026 4.0 Pros It's nice that you can store the supporting documents easily on each transaction. I also like that it's easy to process payment directly from Bill.com rather than having to set up a separate card or ACH transaction. I like that you can have an inbox where bills go to be reviewed and that it tries to auto populate the basic bill information (though not always correctly). Cons If you have a high volume of bills, sometimes the payment processing can be annoying for a single vendor if you're selecting multiple bills that aren't in sequence. It's easy to do this on the home 'unpaid bills' screen, but for whatever reason if you're on the actual vendor screen, the ability to select individual bills to pay isn't the same as on the home 'unpaid bills' screen that has every vendor. Also -- and this applies to any integration, not just Bill.com -- but if you aren't careful it is fairly easy to get out of sync with your accounting software (e.g. if you enter an adjustment in accounting software but not Bill.com). You'll need to do frequent reconciliations or just accept that Bill.com is more of a tool than a source of truth. Review Source VR Verified Reviewer Accounting Clerk Accounting Used the software for: 6-12 months ### "Would only wish it for my worst enemies " January 5, 2026 1.0 When I think of BILL, I think of hostile architecture. Surely there is thought behind the design and systems of BILL. Without a doubt, when it works, it works. I think that's great, and literally the minimum expectation. If you've had positive experiences with BILL, I am only jealous of you, and wish others the same. I am making my best professional neutral face as I type this. BILL is a nice looking fintech product with infinite headaches waiting for you. We are an accounting firm with clients, and for all clients we use both BILL AP/AR and Spend & Expense (formerly Divvy). Our "account manager" managed to create unique companies for each client's AP/AR and S&E accounts. We are paying double subscription fees for some clients. We do not understand how or why this happened, and the best way to fix it would be to work with our account manager to terminate some companies and setup everything again. There are minor issues that happen, and those can be quickly solved by BILL customer support. If you run into any issues above what's answerable by existing Help Articles, you are absolutely at the mercy of whoever is on the other line. For example, there was a BILL-side issue that prevented some features (multiple colleagues had the same issue on different computers). A few hours and escalated case later, after the "manager" told me to restart my computer, the same manager confirmed it was a BILL-side issue. On the other hand, there have been a few angels that have given me sage advice to navigate BILL's asinine platform. I sincerely, sincerely wish competitor products are easier to work with, because I am sure this is purgatory, if not, an actual part of office-hell. I have heard on BILL product webinars there are accounting firms with \*hundreds\* of clients, and I can't imagine that at all -- it takes me at least 30 seconds to log in, another 30 seconds or a minute to get to the right page. Or, make that 3 minutes because after I log in, BILL switches me back and forth between AP/AR and S&E and I have to click about 3-5 times to get to the right client to begin with. If you choose BILL, I sincerely wish you the best! Pros You can see the delivery status of paper checks sent out. This is not a feature offered by some competitors. Cons A lot of things. If you need customer support for any small or critical reasons, you are at the mercy of whom you're connected to. Expect to spend 10-20% of your work week with BILL support if you decide to use BILL. Review Source Charlie L. Videographer and Editor Design Used the software for: Less than 6 months ### "BILL is a Great Payroll and Bookkeeping Software!" February 19, 2026 4.0 Overall, BILL was great when it came to payroll and keeping thing organized when getting paid for gigs. Pros BILL was a great tool for both accounting and bookeeping, as it is what I used for a while regarding payroll from an old company I was with. It was great value for money in that the learning curve wasn't too severe and there were basically 0 bugs or issues. Highly recommend! Cons I think the thing I liked least was the customer support wasn't that easy to reach. I had a small bug early in my time using it and had to wait quite a while before getting help. Review Source CS Christian S. Freelancer and Owner Marketing and Advertising Used the software for: 2+ years ### "Perfect billing solution for businesses small and large!" November 8, 2024 5.0 Overall, I have been extremely happy using BILL. My clients are easily able to access and pay invoices, and I am able to set up my clients with recurring invoices, to alleviate extra work for me. Pros BILL is very easy to use, with lots of options for sending out invoices, receiving payments, etc Cons As with most software, BILL pushes hard for you to pay to upgrade your account. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing BILL AP/AR BILL was simpler to use and still had a free invoicing only option. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Wave had less functionality and wasn't used by as many businesses as BILL Review Source Response from BILL (previously Bill.com) November 12, 2024 Thank you, Christian, for your amazing review of BILL! We are excited to hear that our software has been easy to use, with a ton of options for sending out invoices, receiving payments, etc. We appreciate your feedback on our upgrade marketing. Please continue to provide feedback as we are always working hard to improve our software. EB Emma B. Accounting Manager Telecommunications Used the software for: 6-12 months ### "Bill.com IS a gamechanger for us" August 31, 2023 5.0 BIll has helped us out tremendously. We have over 1000 vendor accounts since we order a ton of internet services for our customers. Since ATT/Spectrum/Frontier/etc etc did not allow direct deposit, our company was forced to send checks to make our payments. We could not do Credit card as the reconciliation can be messy. We have saved so much money on late fees. We are truly grateful for BILL and cant wait for the new features. Pros The thing we loved most about bill is the inbox for our bills as well as our payments going straight to our vendors. Cons A dark mode for BIll.com would be great. There are times where the inbox is not up to date. When 2 people are entering bills, there is a high chance there will be duplicates being entered. Switched from [MineralTree TotalAP](https://www.capterra.com/p/212630/MineralTree-Invoice-to-Pay/) The price was not good, they did not offer direct pay to our telecommuncation vendors. Review Source Response from BILL (previously Bill.com) September 1, 2023 We highly appreciate your excellent review, Emma. We're glad to hear that you find our service easy and helpful to use for your businesses. We look forward to serving you for many years to come! VC Vanessa C. AR COORDINATOR Medical Practice Used the software for: 1-2 years ### "WONDERFUL SOFTWARE" June 26, 2025 4.0 I LOVED THE PROGRAM. I REALLY CAN'T EXPRESS IT ENOUGH. WE USE IT WHEN WE HAVE TO SUBMIT EMPLOYEE REIMBUSMENTSD ALSO Pros THE FLEXIBILITY OF SETTING UP MONTHLY PAYMENT PLANS. THE IMMEDIATE UPDATES WHEN A PAYMENT WAS DECLINED Cons THERE WAS NOTHING I DISLIKED ABOUT THE SOFTWARE. IT WAS USER FRIENDLY THAT EVEN SOMEONE LIKE ME (COMPUTER ILLETERATE) COULD MANUEVER IT. Review Source LS Lindsey S. Director of Marketing Operations Insurance Used the software for: 2+ years ### "Good invoicing platform for clients" May 5, 2025 4.0 We've successfully used Bill for a few years now as a startup to bill our biggest clients. Pros We use Bill to invoice and keep track of payments from our largest clients as a startup. Cons We cannot add multiple emails to auto send invoices to, which can be frustrating when it comes to billing. Review Source Response from BILL (previously Bill.com) May 6, 2025 We sincerely appreciate your valuable insights regarding our software, Lindsey! We're delighted you can use BILL to invoice and track payments from your biggest clients. We apologize for the frustration caused by the inability to add multiple emails for auto-sending invoices. To share your thoughts on missing features, go to your BILL overview page, scroll to the bottom, and select 'Leave feedback'. Choose the option for 'An existing feature/function is missing' to tell us about any features you think would help. Thank you again! CS Catheryn S. Cheer mom Civic & Social Organization Used the software for: Less than 6 months ### "Secured the bag" February 3, 2026 5.0 This was just a quick a using apple pay or cash app to receive fund but alot more secure for transactions and bank info. Pros This is a secure, user friendly and fast way to send and receive funds. I used this for the first and was nervous but the accuracy of notifications are amazing. Cons In order for me to request a link had to be shared with me first. Maybe this is how the company that I partnered with user it. Review Source AG Annie G. Senior accountant Accounting Used the software for: 2+ years ### "Best AP AR solution for smaller businesses" February 5, 2025 5.0 Pros BILL accounts payable automated all the invoice processing of payments and approval, including vendor management. The user interface of BILL is also excellent and easy to navigate. Cons BILL does not support purchase orders or custom fields such project codes. Review Source Response from BILL (previously Bill.com) February 6, 2025 Annie, our appreciation for your amazing review of BILL! We are thrilled that you are enjoying how our accounts payable has automated all the invoice processing of payments/approvals, including vendor management, and that our user interface has been excellent as well as easy to navigate. We appreciate your feedback on purchase orders as well as having custom fields such as project codes. Please continue to provide your feedback as we value our user's suggestions when planning for the future of our software. LB Lindsey B. National Recruiting Director Staffing and Recruiting Used the software for: 6-12 months ### "Easy to use " February 18, 2025 5.0 Pros Many of our clients use BILL and it makes it easy to manage Accounts Receivable. Cons We have never had any issues, so no complaints about this product. Review Source Response from BILL (previously Bill.com) February 19, 2025 Thank you for your phenomenal review of BILL, Lindsey! We are excited that it has been easy to manage your Accounts Receivable due to many of your clients using BILL. Customer feedback is valuable to us as we like to hear about what works well for our customers and what needs improvement. JW Jacquie W. Project Manager Computer Software Used the software for: 2+ years ### "Mixed Feelings " November 13, 2023 2.0 Overall, I have found that their customer service is good which is important when needed. Our other product, Xero, has ZERO customer service. If I had to decide between these two products mentioned here, I would definitely pick BILL. Pros This is easy on the eyes and very user friendly which important to me. Cons Our company has this integrated with Xero and I do not feel they work well together without duplication. Review Source Response from BILL (previously Bill.com) November 15, 2023 Thank you Jacquie for reaching out and providing feedback. We are happy to hear that our software is easy on the eyes and user friendly. We are sorry about any frustration caused by integrating with Xero. Please feel to reach out to our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email if you need any help with your sync concerns. PV Pavan V. Accounting Specialist Accounting Used the software for: 6-12 months ### "Simplified process for Invoice processing and payment application" October 3, 2023 4.0 Overall I would say it was a Good experience. I would recommend BILL to anyone who are looking to simplify their AP and AR process and even if you are looking BILL as a payment method to your vendors or receive payments from your customers. But if you are looking BILL as a Accounting or reporting software, then I would definitely recommend you to go with other softwares. Pros We use multiple softwares to provide end to end accounting for clients. The best part about bill is its easy to integrate with other softwares. BILL creates easy to use invoices for our customers and also processing of vendor invoices is simple as most of the data is captured by IVA. The best part in BILL is payment processing as there are multiple methods to make payments and also charges for each payment is very less. We can initiate single payment for multiple invoices. We can even schedule the payment for vendors in BILL. Cons Reporting is not as expected in BILL. We need to modify each and every data to get the required Excel. They need to even take care of designing of reports as the reports will not come with their own design and we need to do everything. Invoice creation templates are most common and we can't see any design there. They need to work Mork on design and Reporting part. Review Source Response from BILL (previously Bill.com) October 10, 2023 Thank you for your 4-star review, Pavan! We appreciate hearing that our BILL software is integrating well with other programs for you. We're glad to hear that invoicing for vendors and customers is easy to use and that making payments has been simplified. We apologize for any frustrations you have experienced with our reporting system and design. We will pass your feedback on to the appropriate team. If you have any questions or concerns, please feel free to reach out to our customer support. You can find more information on our website: https://help.bill.com/hc/en-us. Thank you! KV Kim V. COO Non-Profit Organization Management Used the software for: 2+ years ### "Super simple to use, reliable and secure" September 19, 2022 5.0 Overall, we love this software. It has served our small organization well as we've grown. We don't have a full blown, multi person accounting and bookkeeping department but still have significant bookkeeping needs. This allows us to be more efficient and keeps us organized. Pros We really like the approval process and how simple it is to set up and use. Allows the ability to split payments across multiple projects and account codes. Allows vendors to input sensitive financial information needed to pay them via ACH without assuming liability that comes from handling sensitive information by our staff members. Great system! The audit trail is helpful when trying to rectify a mistake. It allows you to look back at the process and see where something was entered or approved incorrectly and by whom. Great accountability. The approval process workflow is exactly what our organization needed. Cons If a vendor enters something incorrectly when setting up their account or if they need an address changed, we aren't able to do it for them. That is terribly inconvenient at times. Review Source Response from BILL (previously Bill.com) November 14, 2022 Thank you for your review, Kim. We are glad to hear that you are enjoying our app, and we'll be sure to get your feedback from our product team! VR Verified Reviewer Director Non-Profit Organization Management Used the software for: 1-2 years ### "Bill.com saves us hours each week!" March 29, 2023 5.0 overall, we are thankful it was recommended to us bc it saves time and helps with record keeping Pros The automation of bill payments, invoicing from staff for reimbursements, direct deposit options, and that we no longer print any checks ourselves, this along has saved us hours each month. Also, keeps track of all payments for tax purposes. Cons Sometimes it syncs with QB but there are errors. Bill.com no longer syncs with Expensify, which adds another layer of work for us if reimbursements are in Expensify. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing BILL AP/AR Cost, set up and synch with other systems Review Source Response from BILL (previously Bill.com) March 31, 2023 We appreciate you taking the time to share your feedback with us. We are pleased that customers like you have an amazing experience with BILL. Ekalavya H. Founder & CEO Marketing and Advertising Used the software for: 2+ years ### "The best account platform for small and medium businesses " June 15, 2022 5.0 Our experience has been great. Pros Saves thousands of dollars in wire and credit card processing charges. Works better than any other payment processor for payments via ACH Cons Sometimes it takes longer than 3 working days to receive the payment in our accounts Review Source Response from BILL (previously Bill.com) November 14, 2022 We're really grateful and appreciate you taking the time to share your rating with us, Ekalavya. Thank you for your review! VR Verified Reviewer AP Manager Retail Used the software for: 2+ years ### "Bill.com is only good for small business " November 30, 2022 2.0 Pros Ease of use, good for contractors and small businesses <1M in rev/payables Cons Inconsistent payment times, customer support rarely helps Review Source Response from BILL (previously Bill.com) January 2, 2023 We're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left hand corner) and then type in your question in the bot that will appear in the lower right hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you! Ravi B. CEO Computer & Network Security Used the software for: 2+ years ### "A good product for small companies with lots to track" September 11, 2023 3.0 We continue to use it for the controls and time savings, the support is some of the worst I've ever experienced though. Pros This product is great for companies that need to pay large swaths of invoices, keep track of them, and cut time spent in quickbooks doing bookkeeping for AP. Cons This product is more expensive if you run under 20 payments/month that something like a milio (built into to quickbooks online). Review Source Response from BILL (previously Bill.com) September 12, 2023 Thank you Ravi for providing feedback. We appreciate hearing that our software works for paying large groups of invoices, tracking them and is integrating well with QuickBooks for you. We apologize for any frustration reaching out to support has caused. If you need assistance, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email Maureen K. President Accounting Used the software for: 2+ years ### "Bill.com for invoicing and bill payment" February 17, 2024 4.0 Big timesaver in terms of sending customer invoices and paying vendors. Pros Sync with Quickbooks Desktop. Ease of sending invoices and paying vendors. Cons Occasional sync issues with QB, was able to manage with lengthy support from QB. Review Source Response from BILL (previously Bill.com) February 19, 2024 Thank you for feedback Maureen. While sync issues happen, we are always here to assist and get you back up and running quickly. If you need help, please to our website: https://help.bill.com/hc/en-us and request a call/chat or email. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.