# Page 10 | BILL Accounts Payable & Receivable Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is BILL Accounts Payable & Receivable the right Billing and Invoicing solution for you? Explore 561 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166559/BILL/reviews

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BILL Accounts Payable & Receivable

4.1 (561)

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Last updated March 13th, 2026

# Page 10 - Reviews of BILL Accounts Payable & Receivable

## Showing most helpful reviews

Showing 226-250 of 561 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Gary E.  
  
Accounting  
Used the software for:

### "Collaborative paperless platform--save time and avoid those manual headaches"

September 30, 2014

5.0

Bill.com is an ideal paperless platform for bill payment and cash management monitoring for many small businesses. Our firm's client users have seen the benefits of saying goodbye to their former process of paper shuffling, searching for invoice approvals, lost or duplicate-paid invoices, and the tedious task of processing, check signing, stuffing and mailing paper bills and checks. This system empowers the users with collaboration, accessibility, ease of use and efficiency. Our firm's been using it for over 3 years.

Pros

Collaborative platform for users--from the clerk to the owner. Administrator can custom-tailor users' access rights. Approval chains available if needed. Auto sync with accounting system (we use both hosted and online). User-friendly interface.

Cons

Sync with accounting program usually seamless and trouble-free---but when it does rarely happen, the diagnostic messages are sometimes vague on how to correct it. Wish voiding checks was not so tedious.

Review Source

VR

Verified Reviewer  
Business Operations  
  
Used the software for: 6-12 months

### "Managed AP"

March 5, 2018

5.0

Pros

It's really clear to see what needs to be invoiced, what needs to be approved, and what needs to be paid.

Cons

It's extremely difficult to remember how to message on a specific invoice to your internal team members.

Review Source

Response from BILL

November 16, 2022

Thank you for your review. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!

KW

Kammy W.  
Deputy Director - Operations, HR, Training  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "bill.com review"

January 17, 2023

4.0

Overall, we like bill.com a lot. It's made our accounts payable process more automated and much easier to manage.

Pros

\- Ease of entering bills --> approvals --> payments process- Easy to pay out once info is entered for vendors

Cons

\- The receiving inbox is difficult to navigate. It would help a lot if it looked more like a regular inbox, and if it were possible to sort & search emails.

Review Source

Response from BILL

January 18, 2023

Thank you for your review, Kammy. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team.

TJ

Therese J.  
CEO  
Accounting  
Used the software for: 2+ years

### "Bill.com makes the ease of Accounts Payable online"

November 17, 2016

4.0

I have several vendors that use Bill.com as well as I have used online bill paying service for the past 10 years. I enjoy being able to travel, be on the road and have access to my bills. Bill payment process is very easy and customer support very easy

Pros

All bills for the year in one place. I use the app a lot. I am able to approve bills for my business from anywhere.

Cons

Being able to put some bills to not be viewed until they are needed to be paid versus popping up each month on the top of the bills.

Review Source

Response from BILL

November 16, 2022

Thank you for your review, Therese. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!

VR

Verified Reviewer  
Accounting Clerk  
  
Used the software for: 6-12 months

### "A quick and nice way to drop in and keep track of all bills for your business. "

July 12, 2018

5.0

How easy and quick it is to run and payout your vendors.

Pros

I like the feature of dragging invoices to the desk top, just letting them load and autofilling your information to make sure your bills are paid in a timely manner. They also have really great customer support that care about helping you get the information you need.

Cons

There is a feature of auto adding bills, which is ok but slow compared to a person entering it. Also sometimes when it syncs with other softwhere it get duplicate messages, so again a person will have to manually correct it. This is pretty rare though.

Review Source

Response from BILL

November 16, 2022

Thank you for your review. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!

TG

Theresa G.  
Program manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "This software has streamlined our accounting"

July 9, 2021

5.0

Overall this product has made our company more productive and more environmentally friendly.

Pros

I love bill.com because everything is now done online and it’s easier for our employees and accounting office alike. All employees have to do is send an email with the invoice and we are done. No more paper and no more confusion!

Cons

The only thing I don’t like about this product is there is no confirmation email feature. It would be nice to receive a confirmation email when something is submitted.

Review Source

Response from BILL

July 12, 2021

We're thrilled to hear that Bill.com has helped to eliminate confusion. We'll be sure to relay your feedback about the email confirmation to our product team!

HG

Herok G.  
Manager  
Import and Export  
Used the software for: 2+ years

### "Best payment processing application in USA"

October 26, 2022

5.0

Pros

Integration with third party software is very easy

Cons

Verification needs a little bit more time

Review Source

Response from BILL

November 11, 2022

We're glad that you are having a great experience, Herok. We really appreciate your review.

ANDREW T.  
graphic designer  
Media Production  
Used the software for: 1-2 years

### "Good invoicing software"

July 7, 2020

4.0

I like the alerts and knowing for sure when payments are made. I like being able to turn on notifications in my email as well.

Pros

I like the alerts of when payments are sent and received. I like being able to see notifications in my email and on their website as well.

Cons

I don't have any major complaints. I like the alerts and knowing when payments are coming in. I'm not sure what can be improved.

Review Source

Response from BILL

November 15, 2022

We're glad that you are having a great experience, Andrew. We really appreciate you taking the time to share your review.

VR

Verified Reviewer  
Acting Vice President Commercial Operations, Creating the Foundation for Sonitus' Revenue Growth  
Defense & Space  
Used the software for: Less than 6 months

### "Overall terrible product"

December 3, 2018

1.0

Bad, frustrating, unacceptable

Pros

There is nothing NOTHING that I like about this product!

Cons

I have been trying to set up to receive payments. I verified my bank account. (It asked me for a second phone number to send a verification code. I am a sole proprietor no second phone, what genius thought of this!) I have not been able to set a default bank account to get paid. When I go to support is is like reading the encyclopedia Britannica, TERRIBLE. In one instance it tells me to go to Overview an click on Finish Bank Account Set Up. That is nowhere to be found. This is a terrible I would not recommend it to any of my clients.

Review Source

Response from BILL

November 15, 2022

We're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!

VR

Verified Reviewer  
Senior Accountant / Sales Analytics  
Hospital & Health Care  
Used the software for: 6-12 months

### "Pay your bills with ease"

September 6, 2018

5.0

Pros

Super easy to pay bills whether it's via check, money order, or ACH. This has really improved our payment process.

Cons

I really don't have anything bad to say - maybe the site could be more visually appealing?

Review Source

Response from BILL

November 16, 2022

We love hearing from you! We appreciate your positive feedback.

MF

Mindy F.  
CFO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Bill. com- Accountant"

October 21, 2022

5.0

Off site bill pay and also use Divvy now as well.

Pros

The ability to pay bills from out of the office is critical.

Cons

Works well for what we need it to do. Happy with the product.

Review Source

Response from BILL

November 11, 2022

We are glad to hear that you find our service favorable to your business. Mindy. We thank you for your kind review!

VR

Verified Reviewer  
Co-Founder  
Computer Software  
Used the software for: 1-2 years

### "Easy-to-use solution for managing bills and invoices"

April 29, 2019

5.0

Pros

The user interface is generally quite intuitive, particularly the drag-and-drop features for adding new invoices. It also handles user roles and permission flows well.

Cons

Adding and managing existing vendors isn't the easiest, and it can be hard to confirm whether the "suggested matches" for vendors are actually the correct companies.

Review Source

Response from BILL

November 16, 2022

Thank you for your review. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!

VR

Verified Reviewer  
Chief Operating Officer  
Consumer Goods  
Used the software for: 2+ years

### "Necessary tool for businesses with a growing accounts payables."

March 24, 2018

4.0

An important part of transition our accounting department to entirely paperless / online and in the cloud.

Pros

\- Integrations with Quickbooks online has always worked perfectly for us. Syncing regularly and automatically. - "Paying by check" through the online UI is an amazing step towards being a truly paperless organization even when working with old school suppliers!

Cons

\- The cost / value scale is right on the border. It seems that you're paying a lot for convenience and some very limited time savings which is always harder to justify than raw ROI.

Review Source

Response from BILL

November 16, 2022

Thank you for your review. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!

MP

Mark P.  
CEO  
Accounting  
Used the software for: 2+ years

### "Bill.com is a must"

September 17, 2018

4.0

Great experience

Pros

Makes A/R and A/P much more efficient; able to better control cash flow

Cons

Used to be able to talk to someone in technical support when there was a problem; No more. Really don't like that. Must now chat online

Review Source

Response from BILL

November 15, 2022

Mark, your comment made our day! We're going to share this with our product team, who always enjoy hearing positive feedback.

Tina G.  
Senior Accountant  
  
Used the software for:

### "Bill.com Enables Visibility into Cash Flow and Payables Processes Online or by App"

August 29, 2014

5.0

Bill.com is well-suited to firms of all sizes who are looking for single-portal solutions to invoice approval and processing, with embedded integration to accounting systems. The system enables visibility into vendor activity and liabilities, enables more rapid audit support and provides "review anywhere" work capability. Because vendors are instructed to send invoices to a central repository and built-in workflow routes approvals as designated, efficiency can be significantly improved and fraud prevention processes are supported.

Pros

Seamless integration with major accounting systems Built-in Workflow for effective Expense and Vendor approval processes ePayment to vendors with notification of payment to avoid calls and e-mails to follow up Integration with 1099 Processing

Cons

Report customization options could be expanded Sync error messages could be more detailed to help in self-resolution

Review Source

VR

Verified Reviewer  
Delivery Coordinator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Helped me get through a lot in a little amount of time"

October 30, 2018

4.0

Pros

Bill.com was very easy for me to navigate through and use as a new user

Cons

Shut down sometimes in the middle of a project/session

Review Source

Response from BILL

November 15, 2022

We highly appreciate your review and thank you for bringing this to our attention, and we'll be sure to get your feedback up to our product team!

Alex C.  
  
Financial Services  
Used the software for: 1-2 years

### "Bill.com gets the job done right"

July 24, 2015

5.0

Bill.com is a great app that allows you to easily track your accounts payable and accounts receivable. It is the best way to make sure that you never fall behind on your bills and always know who has paid you and who owes you money. I recommend this product to all of my bookkeeping clients.

Pros

Easy to track accounts payable. Just enter your bills and pay them. Easy to track accounts receivable Great user interface great customer support affordable integrates with Quickbooks

Cons

there are no cons that I can find at this time.

Review Source

KN

Kathy N.  
Senior Corporate Attorney  
Defense & Space  
Used the software for: 1-2 years

### "Bill.com Useful to for Startups"

March 4, 2021

5.0

This was a real game changer in creating sustainable financial operations. With bill.com, bills are paid on time, records are kept accurately and neatly for future viewing, and cashflow is easy to manage since you can schedule bill payments.

Pros

Our company was a very young company when I joined (a hardware startup) and did not have a system for paying bills and keeping receipts since we were starting from scratch. Bill.com was instrumental in creating a bill paying and invoice keeping system that was easy to set up, and covered all situations (i.e. paying foreign bills in different currencies, etc.).

Cons

Sometimes it is not obvious how to do the setup- but their customer support is very responsive, so you don't really have to get everything immediately.

Review Source

Response from BILL

November 15, 2022

We really appreciate your feedback about the app, Kathy. Thank you for your positive review!

VR

Verified Reviewer  
Sr. Staff Accountant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A must for your company!"

June 17, 2015

5.0

I often talk to companies about bill.com because of the simplicity of the system. Bill.com allows us to keep a paperless system and the integration with Intacct works wonderfully. This feature has recently been updated.

Pros

System is easy to use and the department is able to see all invoices and info right in the system as it is paperless.

Cons

No cons that I can think of. So far the system is wonderful and they seem to be working on improving it more and more. We used to find that they sync errors were a problem but with some additional knowledge we are able to resolve them quite easily.

Review Source

Response from BILL

July 21, 2015

Thanks for the great review. If there's any problems with the Sync, please contact support. We've recently upgraded to Intacct Sync 2.0 and are always trying to improve it. For example, this month, we've added the ability to mark offline payments not to sync with Intacct. Intacct Sync 2.0 will handle all three dimensions on invoices - locations, classes, projects/jobs on invoices.

VR

Verified Reviewer  
CFO  
  
Used the software for: 6-12 months

### "I use this with quickbooks online to conveniently pay vendors electronically."

March 19, 2018

4.0

easily pay and track bills electronically from within quickbooks

Pros

I like that it integrates with quickbooks online and can easily be accessed from within quickbooks. Bill payments are automatically posted to quickbooks as paid. You can track the status of your payments easily.

Cons

When making partial payments, it does not allow you to schedule future payments on the same invoice. However, I brought this to the attention of bill.com support and they are looking into it.

Review Source

Response from BILL

November 16, 2022

Thank you for your review. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!

Henk M.  
Remote Technical Support Representative  
Consumer Services  
Used the software for: 2+ years

### "Too confusing for a typical user"

December 1, 2018

3.0

Pros

The software is okay if you are the employer as it makes paying large groups of employees who make the same rate

Cons

Bill.com is very confusing for the employees or workers getting paid and they are charged many unnecessary fees.

Review Source

Response from BILL

November 15, 2022

Henk, we're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!

VR

Verified Reviewer  
Owner  
Accounting  
Used the software for: 2+ years

### "Makes using QuickBooks Online easier"

December 23, 2018

5.0

I have a variety of clients and some of them that use QuickBooks Online use bill.com to help process payments to vendors. It really automates the process and saves time.

Pros

I like the fact that bill.com integrates with QuickBooks Online. I'm a QB ProAdvisor and often times have clients that need a solution to streamline their business processes. Fortunately, bill.com helps automate your business.

Cons

The pricing initial seems a bit expensive, however if you figure that bill.com could replace an employee or a portion of what an employee would do for you, it's a great value.

Review Source

Response from BILL

November 15, 2022

We're so glad to hear that you're enjoying our app. Thank you for your review!

VR

Verified Reviewer  
Professional Bookkeeper (Member\\Owner)  
  
Used the software for: 1-2 years

### "I love Bill.com. It has been vary useful in paying bills and integrating with other software"

November 17, 2017

5.0

Pay my bills and have them direct deposit. Not having to write checks but can still pay bills using checks.

Pros

Integration with Quickbooks online and Xero. Pay bills either by check or ACH without having to write a bunch of checks.

Cons

When integrated with Xero it doesn't always sync right so you have to keep an eye and make sure everything syncs correctly.

Review Source

Response from BILL

November 16, 2022

We appreciate you sharing your great experience. Thank you for your exceptional review!

JH

Josue H.  
Network Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Bill.com is really simply and easy to use "

July 26, 2018

5.0

bill.com is one of the fastest and efficiante way to import data to quickbooks and we used it every day.

Pros

Bill.com is really simply and easy to use and it works really well with Quickbooks that I can import data with no issues and this happens every day and I am glad that this software helps me to do my job a lot more easy.

Cons

No issues with bill.com its one of the best software I have used to work with Quickbooks to import my data

Review Source

Response from BILL

November 16, 2022

Josue. We're so glad to hear that you're enjoying our app, Thank you for your review!

CL

Cat L.  
Admin  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Seems secure but user interface a bit clunky "

December 14, 2023

5.0

Pros

The transactions seems secure which is really important whenever it comes to billing and invoicing, payments and transfer of funds.

Cons

The user interface for the dashboard and reporting of transactions somehow is kind of clunky and not the most intuitive.

Review Source

Response from BILL

December 15, 2023

Thank you Cat for your five star review! We are glad to hear that you find the software secure when it comes to billing, invoicing, payments and transferring funds. We apologize for the difficulties caused by the reporting of transactions and that you find the user interface clunky. Please continue to provide your feedback as we value our users suggestions when planning for the future of the app.

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