# Page 11 | BILL Accounts Payable & Receivable Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is BILL Accounts Payable & Receivable the right Billing and Invoicing solution for you? Explore 561 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166559/BILL/reviews --- BILL Accounts Payable & Receivable 4.1 (561) [View alternatives](https://www.capterra.com/p/166559/BILL/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 11 - Reviews of BILL Accounts Payable & Receivable ## Showing most helpful reviews Showing 251-275 of 561 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ryan M. Founder / Attorney Law Practice Used the software for: Less than 6 months ### "Terrible" November 26, 2017 2.0 I got charged to scan like 10 bills and have them generate checks for me. Cons Terrible customer service. The rep put me on a higher plan than I wanted to sign up for. When I saw the bill and challenged him on it - he was a ghost. I then tried to cancel. And they charged me for months after I told them to cancel. This place is like the Hotel California - you can never leave. Really my terrible local bank's online bill pay is mostly the same feature set as Bill.com. The iPad app is also terrible. I do not recommend this company at all. Review Source Response from BILL November 16, 2022 Ryan, we're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you! RM Ramona M. Owner Computer Software Used the software for: Less than 6 months ### "Most Frustating App Experience" March 6, 2019 1.0 Hands down the worst business application I have used. This tool manages money and there is absolutely no excuse for such a poorly designed non functioning tool that disappears payments. It is probably going to take me hours to sort this out and I already have very unhappy contractors because I chose to take a risk on this software. Pros Nothing except the concept, it would have been very convenient if I could have used this to RELIABILTY pay my contractors using a tool I could TRUST with peace mind. This tool offers none of those things. Cons I am so frustrated, I signed up for this app to pay our contract workers, and it's been over a week and electronic payments have not been sent. Furthermore the ability to track the payments seems to have disappeared as payments that 3 days occur showed as 'processed' and waiting for the 'sent' status, now no longer show up at all, I have no idea what happened to them. Are they there lurking in the background only to be paid at some mysterious later date resulting in a double payment, as I have to get my contract workers paid and I have no idea what the heck is going on as I can't even see transactions in order cancel. All in all just about the worst business application I have used. The login is a joke, even after signing up when you try to access it via QuickBooks it takes you to their 'sales' page, no SSO or even a login page from QB. I work in software, and it is obvious that the integration between QuickBooks and this app is clearly half baked. As it is I have no idea if these payments are truly gone or not. You need to properly test this product before putting it into production, these types of bugs are inexcusable. Review Source RQ Rizwan Q. Manager Information Technology and Services Used the software for: 6-12 months ### "A MUST choice for managers" February 2, 2023 5.0 Pros It is simple to use and easy to integrate with, with lots of options to work around. It provides excellent tools to fulfill your ecommerce needs and very rigid on data security. Overall an excellent choice. Cons Nothing bad except little bit pricier and customer support is mid ranked sometime on weekends. Review Source Response from BILL February 3, 2023 Thank you for your review, Rizwan. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team! LC Laura C. SVP Market Research Used the software for: 2+ years ### "Easy to use" March 3, 2020 5.0 From a user perspective it was very easy to use. Email your vendor invoice to the platform, log in to code and approve it. Or assign it to a different approver. Pros As a user, it was really easy to get invoices into Bill.com (just email them to the platform), and then easy to code and approve expenses. I would get an email whenever I had something new to approve. I was able to search vendors for old invoices when I was researching costs for a closed project. Cons Nothing, from my perspective it worked just fine and I did not have any issues with it at all. Quick and easy. Review Source Response from BILL November 15, 2022 We appreciate you sharing your experience with the app, Laura. Thank you for your review! AM Ashwin M. Accountant Education Management Used the software for: 1-2 years ### "Most cost effective Accounts Payable System" April 2, 2019 5.0 No complaints with using this system as any user can easily learn and understand the process. Pros Cost of the system if super inexpensive and the capabilities work smoothly with Quickbooks, very user-friendly and paperless Cons The more you print, the costs will increase. I wish there was a set amount you could pay monthly. Review Source Response from BILL November 16, 2022 Thank you for your review, Ashwin. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team! Jen S. Multimedia Designer Non-Profit Organization Management Used the software for: 2+ years ### "Helps keep our invoices and bills organized and paid on time" August 6, 2019 4.0 Pros Bill.com allows us to keep doing what we do, and not stress over the billing process. It streamlines and tracks everything for us. Cons The backend can get a little confusing, but for my purposes, it is fine Review Source VR Verified Reviewer Digital UX Consultant Internet Used the software for: 1-2 years ### "A good program with some usability issues." May 2, 2019 4.0 Like I said, it definitely made getting paid easier because my invoices were going directly into my client's billing system. Once I started using this with my client, there was no delay in payment at all. Pros One of my clients uses it and asked me to use it to invoice them. Once it was set up properly, I found it fairly easy to use, and it did speed up my payment turnaround quite a bit. Cons It didn't have tiers of functionality - this was obviously developed with a power user in mind. For my type of work, it felt like overkill. A simpler invoicing template would have been helpful, rather than my having to create a more complex invoice than I needed. It's also not always intuitive - some key invoicing functions are sometimes hidden within another function. However, it wasn't anything I couldn't sort out with some digging. Review Source PG Princess G. Recruiter E-Learning Used the software for: 2+ years ### "Lovebit" December 11, 2020 5.0 Overall I am 100% satisfied. Pros I am a user with my company and I love this billing software. It notifies you of the different stages as a payment is coming through which relieves anxiety/stress of getting paid. In my opinion, this is perfect for companies who contract independent contract workers. Cons I do not have any complaints nor dislikes. Review Source Response from BILL November 15, 2022 Hi Princess, your comment made our day! We're going to share with our product team, who always enjoy hearing positive feedback :) DW Debbie W. VP Corp Affairs Consumer Services Used the software for: 2+ years ### "Bill.com" March 5, 2019 5.0 Excellent! Pros Very easy to learn to use. Customer support is great and responds quickly to a chat area. Cons Can't think of any part that I don't like. Review Source Response from BILL November 16, 2022 Debbie, your comment made our day! We're going to share with our product team, who always enjoy hearing positive feedback :) AP Amy P. Bookkeeper Used the software for: 1-2 years ### "Used to be a leader, falling behind" February 13, 2018 4.0 Pros The permissions are customizable, you can be very particular about how the QuickBooks sync happens, and the approval workflows are great. I appreciate being able to connect to Hubdoc, QBO, and Tallie, among other apps. Cons The customer service is awful. It used to be great, but now you’re lucky to get an email back at all. That is my biggest complaint. Coming in second is the other side of the customization piece: there are lots of ways to make things happen that you don’t want to happen. There are cheaper, simpler solutions out there for the less technologically initiated. Review Source Jodi S. Creative Director Design Used the software for: 1-2 years ### "Bill.com makes tracking payments easy" April 7, 2021 5.0 I have had a great experience with Bill.com. My clients pay faster and all is trackable online. Pros Bill.com is a great way to invoice clients, track and get paid in a timely manner. My clients use this which makes it incredibly easy to coordinate. Cons There isn't anything that I don't like about the software. I don't use every feature but it has been a great way to get paid fast. Review Source Response from BILL November 15, 2022 We're glad that you are having a great experience, Jodi. We really appreciate you taking the time to share your review. Jippy T. Restaurant Hostess Restaurants Used the software for: 6-12 months ### "Good pay software for paying at our Thai restaurant" July 11, 2019 4.0 Pros It was great to use bill.com for paying some of our delivery drivers and other staff that was part time. I would recommend for small to medium sized businesses. I liked the ease of use, tracking time and pay for contractors when we remodeled the restaurant as well. Cons I would like a little more q&a section to learn any functions I don't know as well. Other than that I don't have a lot of complaints. Review Source Response from BILL November 15, 2022 Hi, Jippy. Thank you for your review. Is there something we can do to get 5 stars? Please let us know at feedback@hq.bill.com. Raúl G. Asistente legal Judiciary Used the software for: Less than 6 months ### "Revisando BILL" September 19, 2023 5.0 BILL es una buena herramienta en la que puedo hacer envíos de facturas por correo electrónico o a través de una plataforma web, con la posibilidad de adjuntar documentos complementarios. Pros Me gusta que puedo hacer envíos de facturas por correo electrónico o a través de una plataforma web, con la posibilidad de adjuntar documentos complementarios. Cons Es una buena herramienta de gran utilidad. Review Source Response from BILL September 21, 2023 Hi, Raul! Thank you for sharing your great experience with our app, especially for your invoice task. We really appreciate your support! JF Jill F. CEO Accounting Used the software for: 2+ years ### "Great product - but pricey " November 17, 2016 5.0 Great customer service, onboarding new clients is much improved from when I first started using them years ago. Only issue - per client price is high considering we are also paying for usage. As a firm it would be great to have better pricing. Pros Easy of use - capturing all documents in one place for one client with a dedicated fax number and email address. Cons Price Review Source Response from BILL November 16, 2022 Thank you for your review, Jill. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team! Clayton S. Customer Success Manager Computer Software Used the software for: 1-2 years ### "Great for invoicing your customers quickly" February 9, 2018 4.0 Pros Super fast invoice setup and sending, really allows for deals to get done and paid for in a short time. Cons I wish there were more editing options for changing billing info. I'm not always the one that creates the invoice, so if there was a way to allow the sales or customer success people an admin level to make changes without always bothering the finance team, that would be great. Example: we put the wrong PO number on the bill; instead of asking the bill creator to fix it, I could go and make the change since I'm speaking with the customer on a more regular basis. Review Source Response from BILL November 16, 2022 Thank you for your review, Clayton. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team! EL Eugene L. President Farming Used the software for: Less than 6 months ### "Bill.com is a scam" December 26, 2023 1.0 This company is a scam. I have, in writing, confirmation of my credit limit, statement credit and monthly rewards. Even with confirmation in writing for months now, my credit limit was reduced with no notification and on time payments since inception. Pros It works when it wants to and when it does, it's fine. This shouldn't be complicated. It is a credit card. Cons Auto payments drafted from my account monthly which is fine. I usually pay all of my credit cards earlier than the due date anyways. Reason for choosing BILL Accounts Payable & Receivable I was promised great support, statement credits and monthly rewards. Review Source Response from BILL December 27, 2023 Thank you Eugene for your feedback. We are glad the auto-payment being drafted monthly works. We are sorry for any frustrations caused by issues with your credit limit. Please reach out directly to our customer service at 1(435)731-5078. Zoran V. Executive Office Used the software for: ### "You have a bank account, you need BillDotCom" May 2, 2015 5.0 It's the program everyone with a bank account needs. If you are starting in business, only AFTER BillDotCcom should one add accounting, for example. Using BillDotCcom will take care of 80% of the accounting work so you won't need a bookkeeper, you can have your CPA close out the month for you and when you get to the end of the year your BOOKE to TAXES will be done. Plus working with the CPA you'll get advice and Engagement you need at the beginning. In the meantime you will know where you money is at all time with a few minutes a day. No more paperwork either. You will have all your records attached to your cancelled checks so if anyone questions your payment you can answer anytime from anywhere. Just go the the payment and everything affiliated with that payment like a bill, emil, whatever is there for you to print, email etc. Awesome. Review Source Abdelaziz A. Finance Accounting Used the software for: Less than 6 months ### "Excellent outil de traitement des paiements " October 16, 2023 4.0 Pros Facile à utiliser, BILL est un logiciel de traitement des paiements très rapide et fiable avec une interface conviviale Cons Quelques difficultés lors des paiements Review Source Response from BILL October 17, 2023 Thank you for your positive feedback Abdelaziz! We are glad to hear that you are finding our BILL software easy to use and reliable for payments. We apologize for any difficulties you may have experienced with payments, and we are here to help resolve any issues. Thank you for your feedback! If you need any assistance, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email AR Anthony R. Sales Used the software for: 1-2 years ### "Bill.Com Is Perfect!" December 14, 2018 5.0 Amazing Product! killing it Bill.Com! Pros Bill.com is everything that our company needed to help us on the accounting side of things, it has brought simplicity and efficiency where we were lacking. Cons I don't have anything negative to say about Bill.Com, what I originally thought was a flaw in the software actually turned out to be an un-realated computer issue. Review Source WD Will D. Admin Telecommunications Used the software for: 6-12 months ### "Great for customer relations" November 21, 2023 3.0 Pros Ability to get transferred funds for projects with little efforts. Cons Lots of options that need tutorial and extra support. Review Source Response from BILL November 27, 2023 Thank you Will for your feedback on BILL. We are glad to hear that our software makes it easy for you to get funds transferred for your projects. We value our customer's suggestions and will pass on yours regarding having more tutorials and extra support to our product team. You can also submit a feature request through your BILL account by logging in and going to the overview page. Once there, scroll to the bottom and select leave feedback. FF Flora F. President Retail Used the software for: 6-12 months ### "Great for seeing Client invoice approval process" November 8, 2021 4.0 Pros I like that I can log into bill.com and see whether or not my clients have approved their invoices for payment. We constantly battle late payments - so it is helpful to see if they have approved it or not. Cons I wish there was a way to formally nudge clients who are late in payments. Like Quickbooks Online where you can send reminders and past due notice templates. Review Source Response from BILL November 11, 2021 Thank you for your review Flora! It's great to hear that you're able to review your invoice status with ease. If you can provide us with your best contact information we would be happy to have our team reach out to get more details on the reminder feedback as well. Thank you again! PK Paige K. CEO Entertainment Used the software for: Less than 6 months ### "New Bill.com User" October 9, 2022 5.0 Overall would give it an 8/10. Pros I enjoy the ease of use of the platform and overall it wasn't too difficult to learn and administer into our companies processes', would recommend! Cons I least enjoy that our clients have to create their own accounts for setup/there is a bit of work on the frontend to make it a functional solution. Review Source Response from BILL November 11, 2022 Paige. We're so glad to hear that you're enjoying our app. Thank you for your review! Ken H. CPA Accounting Used the software for: ### "No brainer" September 4, 2014 5.0 Bill.com really does save a lot of time in the payables process. The online storage, the easy way to pay bills (& confirmation of paid bill), the seamless sync with accounting software - that's a 3 for 1 deal! I really like that we can offer it as a value added to our client base - our clients can now feel comfortable knowing they are using latest & greatest accounting technology in a very collaborative way. This is a win-win for both our client and us. This is a must do business model. Pros Ease of use, great way to collaborate, strengthens client/CPA relationship, love the portal and the portability of it. Cons Haven't gotten to try the receivables or Tallie side of it yet, reporting function can be a bit more robust, would like to see an audit tail report Review Source MC Michael C. Owner Used the software for: 6-12 months ### "Bill.com saved us from paper checks!" April 15, 2018 4.0 Pros My primary client used paper checks to pay contractors until recently switching to Bill.com. Now vendors and contractors receive payment from the company via direct deposit. This has saved a lot of hassle and postage for the paying company, and the worry of postal delays or lost checks for those of us receiving the payments. Cons The integration with QuickBooks on the free tier is not full baked, and I think to get the software to perform the syncing I'm looking for, I'd have to upgrade to a paid tier. Other than that, I think it does take several days for payments to process and actually deposit into the recipient's bank account, so the payer has to time their payment processing accordingly and leave plenty of lead time. Review Source Response from BILL November 16, 2022 Thank you for your review, Michael. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team! Jason L. Controller Computer & Network Security Used the software for: 2+ years ### "A nice product, but not sure if it is needed." January 31, 2018 4.0 Being able to see if a customer has approved an invoice for payment. Pros It is nice having billing consolidated in one place, and being able to see if a customer has approved an invoice for payment. Cons In general, I've found the product a 'nice to have' but in no way necessary. With how many large companies have their own billing portals, it makes so this is not one stop shopping for your AR function. Review Source Response from BILL November 16, 2022 Thank you for your review, Jason. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team! Similar Products Featured