# BILL Accounts Payable & Receivable Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BILL Accounts Payable & Receivable Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more. Source: https://www.capterra.com/p/166559/Bill-com --- # BILL Accounts Payable & Receivable Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BILL Accounts Payable & Receivable ## What is BILL Accounts Payable & Receivable? BILL (NYSE: BILL) is a leading financial operations platform for small and midsize businesses (SMBs). As a champion of SMBs, we are automating the future of finance so businesses can thrive. Our integrated platform helps businesses to more efficiently control their payables, receivables and spend and expense management. Hundreds of thousands of businesses rely on BILL’s proprietary member network of millions to pay or get paid faster. ## What is BILL Accounts Payable & Receivable used for? [Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)[Accounts Payable](https://www.capterra.com/accounts-payable-software/) Top alternative Featured Overall rating Based on 561 user reviews Reviews sentiment Positive 81% Neutral 7% Negative 12% Pros & cons Effortless platform navigation Streamlined multi-level approvals Unresponsive customer support Ineffective email notification system Starting price $49 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BILL Accounts Payable & Receivable?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bill.com&name=BILL Accounts Payable & Receivable) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BILL Accounts Payable & Receivable 4.1 (561) VS. [4.4 (3,273)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price $49 Per User, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (515) Ease Of Use 4.4 (7,627) Value For Money 3.9 (401) Value For Money 4.2 (6,544) Customer Service 3.8 (394) Customer Service 4.0 (6,248) ## BILL Accounts Payable & Receivable alternatives Highest Rated [4.7 (822)](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/) Starting price Contact vendor for pricing [4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing [4.2 (1,294)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month [4.3 (608)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/166559/BILL/alternatives/) ## Who uses BILL Accounts Payable & Receivable? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Effortless platform navigation 92% positive reviews out of 62 Most reviewers find ease of use important, highlighting quick setup, intuitive workflows, and minimal training required. Unresponsive customer support 61% negative reviews out of 88 Most reviewers describe customer support as slow, difficult to reach, and unable to resolve issues effectively or promptly. Daia C Owner, 2 - 10 employees. "The customer support was very unhelpful, as well as unresponsive in assisting me with information for understanding why my account was closed immediately after processing my first payment" Streamlined multi-level approvals 92% positive reviews out of 49 Most reviewers describe approval process as efficient, customizable, and essential for secure, transparent bill management. Joshua K Director, Finance and Operations, 11 - 50 employees. "Bill.com makes it simple to work with teammates to enter, review, and approve invoices and payments." Ineffective email notification system 68% negative reviews out of 38 Most users report email notifications are excessive, confusing, and lack essential features for managing communications efficiently. Intuitive and simple interface 85% positive reviews out of 40 Most reviewers report user interface is clear, visually appealing, and easy for new users to understand and operate. High and confusing pricing 76% negative reviews out of 38 Most reviewers indicate pricing is expensive, user-based, and difficult for organizations with multiple users or limited budgets. Andrea P Manager, 11 - 50 employees. "The pricing that is user based and not account based which makes it quite expensive if more than one person has to use it" ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payment Processing 4.3 (76) 78.95% of 76 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Online Payments 4.5 (64) 70.31% of 64 reviewers that rated this feature as important or highly important Accept and process online payment transactions Invoice Processing 4.2 (62) 77.42% of 62 reviewers that rated this feature as important or highly important Creation, processing, verification, and execution of invoices till the payment is made Billing & Invoicing 4.2 (61) 65.57% of 61 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Data Security 4.6 (50) 78.00% of 50 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Online Invoicing 4.1 (47) 55.32% of 47 reviewers that rated this feature as important or highly important Create, send, and view electronic invoices BILL Accounts Payable & Receivable 102 features Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval A record of all activities within the system, including user access, changes made, etc. Match digital receipt images or data with corresponding expense entries Create backups and provide methods to recover deleted/lost data Compare and match accounting/financial records with corresponding bank statements Create, manage, and send invoices or bills to customers Gateway through which end users can view past bills and pay current invoices Create budgets based on historical data and future projections Process of sending a large number of documents, messages or emails to multiple recipients at once Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Receive and deposit or issue and record check payments Issue payments to third parties via checks Private online space that lets businesses securely share documents and provide information access to clients Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Business model where clients pay their lawyer a fee only if the case is won/settled successfully Accept and process credit card transactions Reports that show customers their invoices, payments, and balance on the account Add customized logos and colors to align with company branding Invoices that can be tailored according to company's branding, payment terms and personalized information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Accept and process credit/debit card transactions Store, manage, and track all electronic documents in a centralized location Compare new data with existing records to detect duplicate entries Receive an automatic notification when the exact same payment is about to be initiated for the second time Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Transfer money electronically between two bank accounts Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Reminders sent via email Integrate with existing ERP systems Monitor and record expenses such as purchases or charges incurred Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Designed for small businesses Form predictions based on past and present data/trends Identify and prevent suspicious activity Centralized accounting record which tracks all financial transactions Use AI to generate content in the form of text, images, videos, etc. Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Access software remotely via mobile devices Clients can submit payments via mobile devices Manage and handle various international currencies Manage and support multiple locations Process payments via multiple modes directly through the application Create, send, and view electronic invoices Accept and process online payment transactions Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit Allow customers to make a partial payment on an invoice and track remaining debt Tracking, managing, and initiating the transfer of funds for overdue customer payments Accept, record, and reconcile financial transactions Reconcile payments with corresponding invoices or orders for accounting purposes Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Streamlining repetitive tasks and activities through automated and predefined workflows Business model that bills clients an amount based on the project/task/job performed Estimate or forecast of a future scenario based on the study of present trends Create, send, and track purchase orders and their statuses Aligns purchase orders with incoming invoices and receiving reports Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Receive data and information in real time Active reporting of data and metrics Upload, track, and submit receipts in a central database A list of customers and their payments due updated on a monthly basis Generate recurring invoices Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. Online portal through which end users can access the system, manage tasks, or obtain information Track the amount of money spent on a certain product or with a certain supplier Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Implementation of various strategies to manage tax obligations via planning and maintaining compliance Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (498) 4.1 Based on 498 reviews ## Pricing Value for money 3.9 (401) Free Trial [View pricing plan details](https://www.capterra.com/p/166559/BILL/pricing/) Essentials $49.00 Per User,Per Month It includes: - Manually integrate with accounting software via CSV file import/export - Easily enter bills - Automate approval workflows - Pay by ACH, virtual card, credit card, and more - Manage bills from a centralized inbox - Securely connect with +4M vendors via the BILL network - Set standard approval policies - Access 6 standard user roles Team $65.00 Per User,Per Month It includes: - Automatic 2-way sync with QuickBooks Online, QuickBooks Pro, QuickBooks Premiere, and Xero - Access custom user roles Corporate $89.00 Per User,Per Month It includes: - Set custom approval policies - BILL Procurement - Easily create purchase requests - 2-way matching Value for money 3.9 (401) 3.9 Based on 401 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Expensify](https://www.capterra.com/p/97594/Expensify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (394) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (394) 3.8 Based on 394 reviews ## User reviews Overall rating 4.1 Based on 561 reviews Filter by rating 5(297) 4(159) 3(40) 2(19) 1(46) Mentioned topic Sorted by most recent PK Patricia K. VP, Finance and Operations Hospitality ### "Game Changed!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 Our experience has been wonderful. Transitioning our workflow from paper to electronic has been a true game changer for our leadership team! Pros Bill has been one of the best platforms added to our organization in the past decade. It links directly to our accounting system so all of our financial reporting is updated real-time for any invoices added to bill. Bank transactions have been significantly reduced making reconciliations a breeze. Additionally, the workflow enables all invoices to have the appropriate approvals for policy compliance and made tracking down check signers obsolete! Given the time savings alone the small price we pay for processing is a great value and is far less than the cost of time, check stock and postage. Vendors manage their own accounts, which is amazing in and of itself. The onboarding process for them is very simple and requires very little interaction to get them up and running. We have had to reach out to customer support a few times and our problems ended up being a minor bug or issue that was quickly resolved. Ten out of ten a great product. Cons Minor dislike - I just can't get used to the name transition from bill.com to bill. The other thing I do not love is that we renamed our dimensions in our accounting system and unfortunately that doesn't translate to bill. We have retrained ourselves so it is not a big issue, but on our wish list for modifications. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Abigail P. Manager, Accounts Payable Individual & Family Services ### "Happy Enough To Continue Partnership" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 21, 2026 We are mostly pleased with Bill AP&AR. On occasion I experience trouble escalating support issues to a timely resolution. There are a few missing features from approval policies I would like added. Pros Streamlined processes. Intuitive processes. Customizable integration settings. Ability to track payments. Cons Inability to merge original platform set up to unified platform. Process necessary to follow vendor virtual card payments. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Ease of use, up to date functionality. Platform design. Alternatives considered [Paymode-X](https://www.capterra.com/p/234113/Bottomline-Paymode-X/) Reasons for choosing BILL Accounts Payable & Receivable Bill.Com offered a more transparent plan and payment researching. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Hallye N. Operations Manager Mechanical or Industrial Engineering ### "One stop for Invoicing and Reporting" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 10, 2026 Bill is great and we use it along with Dext and Divvy for accounts AP and AR, invoicing and bill payment. Pros Bill is a great software to keep track of bill payments, AR, AP, customer invoicing and payments, running reports and has great customer support. Cons Bill can be costly as it has many additional software's and features that work with it but all are worth the money, Bill is better for larger scale businesses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Charlie L. Videographer and Editor Design ### "BILL is a Great Payroll and Bookkeeping Software!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2026 Overall, BILL was great when it came to payroll and keeping thing organized when getting paid for gigs. Pros BILL was a great tool for both accounting and bookeeping, as it is what I used for a while regarding payroll from an old company I was with. It was great value for money in that the learning curve wasn't too severe and there were basically 0 bugs or issues. Highly recommend! Cons I think the thing I liked least was the customer support wasn't that easy to reach. I had a small bug early in my time using it and had to wait quite a while before getting help. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OD Olga D. Pharmacist Hospital & Health Care ### "Experienced user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2026 It was a positive experience, it was easy to navigate in either mobile or desktop browser, as well as the app. Pros Very easy to use and straightforward interface, at least using it as the invoice receiver. I like the organization tools. Cons I didn't like how it displayed too many columns on reports, which made it difficult to see if you need to take screenshots. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Catheryn S. Cheer mom Civic & Social Organization ### "Secured the bag" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 3, 2026 This was just a quick a using apple pay or cash app to receive fund but alot more secure for transactions and bank info. Pros This is a secure, user friendly and fast way to send and receive funds. I used this for the first and was nervous but the accuracy of notifications are amazing. Cons In order for me to request a link had to be shared with me first. Maybe this is how the company that I partnered with user it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CF Claire F. Lead of Supply Chain Consumer Goods ### "Good way to approve invoices" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 7, 2026 Pros I like that you can chat internally about a bill directly in the platform. I also like that you can view bills by vendor. There's a decent search functionality. Cons I dislike that there isn't a way to view PDFs without having to click into a particular invoice. If you could do that, to search for a particular invoice, that would be beneficial. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Accounting Clerk Accounting ### "Would only wish it for my worst enemies " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 5, 2026 When I think of BILL, I think of hostile architecture. Surely there is thought behind the design and systems of BILL. Without a doubt, when it works, it works. I think that's great, and literally the minimum expectation. If you've had positive experiences with BILL, I am only jealous of you, and wish others the same. I am making my best professional neutral face as I type this. BILL is a nice looking fintech product with infinite headaches waiting for you. We are an accounting firm with clients, and for all clients we use both BILL AP/AR and Spend & Expense (formerly Divvy). Our "account manager" managed to create unique companies for each client's AP/AR and S&E accounts. We are paying double subscription fees for some clients. We do not understand how or why this happened, and the best way to fix it would be to work with our account manager to terminate some companies and setup everything again. There are minor issues that happen, and those can be quickly solved by BILL customer support. If you run into any issues above what's answerable by existing Help Articles, you are absolutely at the mercy of whoever is on the other line. For example, there was a BILL-side issue that prevented some features (multiple colleagues had the same issue on different computers). A few hours and escalated case later, after the "manager" told me to restart my computer, the same manager confirmed it was a BILL-side issue. On the other hand, there have been a few angels that have given me sage advice to navigate BILL's asinine platform. I sincerely, sincerely wish competitor products are easier to work with, because I am sure this is purgatory, if not, an actual part of office-hell. I have heard on BILL product webinars there are accounting firms with \*hundreds\* of clients, and I can't imagine that at all -- it takes me at least 30 seconds to log in, another 30 seconds or a minute to get to the right page. Or, make that 3 minutes because after I log in, BILL switches me back and forth between AP/AR and S&E and I have to click about 3-5 times to get to the right client to begin with. If you choose BILL, I sincerely wish you the best! Pros You can see the delivery status of paper checks sent out. This is not a feature offered by some competitors. Cons A lot of things. If you need customer support for any small or critical reasons, you are at the mercy of whom you're connected to. Expect to spend 10-20% of your work week with BILL support if you decide to use BILL. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Syretha B. Firm Administrator Legal Services ### "Efficient Bill Payment & Tracking. Responsive Customer Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 26, 2025 This software is very use-friendly and customer service support is always very responsive and they follow up to ensure all reported issues are resolved. Pros The ease of navigation throughout the software is the best experience for me. This really helps me to be efficient with my time. Cons I have an issue with some notification emails. For some reason the tech team hasn't been able to figure out why I don't get notified every time a bill has been approved for payment. This directly impacts my efficiency and can be very frustrating, since I have to do a manual search for the vendor every time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Sean M. Owner Real Estate ### "Hidden Fees & No Real Support — Not Worth Using" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 25, 2025 Extremely disappointing. The vendor never received the money, we reported the issue right away, and support passed me between agents only to tell me a resolution would cost almost as much as the payment itself. A payment platform should protect businesses, not penalize them for system errors. We will not be using Bill.com again. Pros Honestly, nothing. We tried using the platform for a simple vendor payment, and even that turned into an unnecessary headache. Cons Terrible support policies. We sent a $125 payment to a vendor who appeared as fully set up on Bill.com. When the vendor said they don’t use Bill.com, we immediately requested a reversal. Bill.com wanted to charge a $90 fee to “attempt” a reversal with no guarantee we’d ever get our money back and said it could take 30–90 days. Being charged nearly the entire payment amount for their own system issue is unacceptable. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reasons for choosing BILL Accounts Payable & Receivable Was already setup with Bill.com previously. Will now be looking at alternatives Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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