# BILL Accounts Payable & Receivable Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is BILL Accounts Payable & Receivable the right Billing and Invoicing solution for you? Explore 561 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166559/Bill-com/reviews

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BILL Accounts Payable & Receivable

4.1 (561)

[View alternatives](https://www.capterra.com/p/166559/BILL/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of BILL Accounts Payable & Receivable

Ease of use

4.2

Customer Service

3.8

## Pros and Cons in Reviews

TQ

Tawanda Q

Director of FinanceMental Health Care, 51 - 200 employeesUsed the software for: 1-2 years.

“What I like most about the Accounts Payable and Receivable is the way it simplifies and refines the processing of vendors payments and the entire process of payables and receivables.“

May 29, 2025

CF

Claire F

Lead of Supply ChainConsumer Goods, 11 - 50 employeesUsed the software for: 1-2 years.

“I dislike that there isn't a way to view PDFs without having to click into a particular invoice. If you could do that, to search for a particular invoice, that would be beneficial.“

January 7, 2026

MM

Melissa M

Office managerConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“I love that I have access to be able to stop use on any funds if employee is no longer working for us or the ability to check all limits at any time.“

April 30, 2025

OD

Olga D

PharmacistHospital & Health Care, Self-employedUsed the software for: More than 2 years.

“I didn't like how it displayed too many columns on reports, which made it difficult to see if you need to take screenshots.“

February 11, 2026

PK

Patricia K

VP, Finance and OperationsHospitality, 11 - 50 employeesUsed the software for: 1-2 years.

“Given the time savings alone the small price we pay for processing is a great value and is far less than the cost of time, check stock and postage. “

March 25, 2026

MS

Marcia S

Finance AdminMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months.

“You have to manually receive payments because Bill.com does not receive updates from QB. Bill.com reuses invoice numbers which causes lots of confusion and errors.“

September 4, 2025

SJ

Sherin J

Senior accounting specialistAccounting, 51 - 200 employeesUsed the software for: More than 2 years.

“I am using BILL for AP bill processing and payment, ACH and Wire payment methods are simplifying my work and i can track everything under one software.“

March 14, 2025

Suehyun C

Accounting ClerkAccounting, 11 - 50 employeesUsed the software for: 6-12 months.

“We do not understand how or why this happened, and the best way to fix it would be to work with our account manager to terminate some companies and setup everything again.“

January 5, 2026

## Showing most helpful reviews

Showing 1-25 of 561 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Hallye N.  
Operations Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "One stop for Invoicing and Reporting"

March 10, 2026

4.0

Bill is great and we use it along with Dext and Divvy for accounts AP and AR, invoicing and bill payment.

Pros

Bill is a great software to keep track of bill payments, AR, AP, customer invoicing and payments, running reports and has great customer support.

Cons

Bill can be costly as it has many additional software's and features that work with it but all are worth the money, Bill is better for larger scale businesses.

Review Source

AP

Abigail P.  
Manager, Accounts Payable  
Individual & Family Services  
Used the software for: 2+ years

### "Happy Enough To Continue Partnership"

March 21, 2026

4.0

We are mostly pleased with Bill AP&AR. On occasion I experience trouble escalating support issues to a timely resolution. There are a few missing features from approval policies I would like added.

Pros

Streamlined processes. Intuitive processes. Customizable integration settings. Ability to track payments.

Cons

Inability to merge original platform set up to unified platform. Process necessary to follow vendor virtual card payments.

Alternatives considered

[Paymode](https://www.capterra.com/p/234113/Bottomline-Paymode-X/)

Reason for choosing BILL Accounts Payable & Receivable

Bill.Com offered a more transparent plan and payment researching.

Switched from

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Ease of use, up to date functionality. Platform design.

Review Source

VR

Verified Reviewer  
Accounting Clerk  
Accounting  
Used the software for: 6-12 months

### "Would only wish it for my worst enemies "

January 5, 2026

1.0

When I think of BILL, I think of hostile architecture. Surely there is thought behind the design and systems of BILL. Without a doubt, when it works, it works. I think that's great, and literally the minimum expectation. If you've had positive experiences with BILL, I am only jealous of you, and wish others the same. I am making my best professional neutral face as I type this. BILL is a nice looking fintech product with infinite headaches waiting for you. We are an accounting firm with clients, and for all clients we use both BILL AP/AR and Spend & Expense (formerly Divvy). Our "account manager" managed to create unique companies for each client's AP/AR and S&E accounts. We are paying double subscription fees for some clients. We do not understand how or why this happened, and the best way to fix it would be to work with our account manager to terminate some companies and setup everything again. There are minor issues that happen, and those can be quickly solved by BILL customer support. If you run into any issues above what's answerable by existing Help Articles, you are absolutely at the mercy of whoever is on the other line. For example, there was a BILL-side issue that prevented some features (multiple colleagues had the same issue on different computers). A few hours and escalated case later, after the "manager" told me to restart my computer, the same manager confirmed it was a BILL-side issue. On the other hand, there have been a few angels that have given me sage advice to navigate BILL's asinine platform. I sincerely, sincerely wish competitor products are easier to work with, because I am sure this is purgatory, if not, an actual part of office-hell. I have heard on BILL product webinars there are accounting firms with \*hundreds\* of clients, and I can't imagine that at all -- it takes me at least 30 seconds to log in, another 30 seconds or a minute to get to the right page. Or, make that 3 minutes because after I log in, BILL switches me back and forth between AP/AR and S&E and I have to click about 3-5 times to get to the right client to begin with. If you choose BILL, I sincerely wish you the best!

Pros

You can see the delivery status of paper checks sent out. This is not a feature offered by some competitors.

Cons

A lot of things. If you need customer support for any small or critical reasons, you are at the mercy of whom you're connected to. Expect to spend 10-20% of your work week with BILL support if you decide to use BILL.

Review Source

PK

Patricia K.  
VP, Finance and Operations  
Hospitality  
Used the software for: 1-2 years

### "Game Changed!"

March 25, 2026

5.0

Our experience has been wonderful. Transitioning our workflow from paper to electronic has been a true game changer for our leadership team!

Pros

Bill has been one of the best platforms added to our organization in the past decade. It links directly to our accounting system so all of our financial reporting is updated real-time for any invoices added to bill. Bank transactions have been significantly reduced making reconciliations a breeze. Additionally, the workflow enables all invoices to have the appropriate approvals for policy compliance and made tracking down check signers obsolete! Given the time savings alone the small price we pay for processing is a great value and is far less than the cost of time, check stock and postage. Vendors manage their own accounts, which is amazing in and of itself. The onboarding process for them is very simple and requires very little interaction to get them up and running. We have had to reach out to customer support a few times and our problems ended up being a minor bug or issue that was quickly resolved. Ten out of ten a great product.

Cons

Minor dislike - I just can't get used to the name transition from bill.com to bill. The other thing I do not love is that we renamed our dimensions in our accounting system and unfortunately that doesn't translate to bill. We have retrained ourselves so it is not a big issue, but on our wish list for modifications.

Review Source

KC

Katherine C.  
Chief Operations and Finance Officer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A great tool for nonprofits"

June 19, 2025

5.0

Overall this is a great tool that I would recommend to others in the nonprofit industry as a way to manage invoicing and paying bills with full transparency for multiple bill approvers.

Pros

Bill is easy to use and the functionality of including different people to review and approve bills is high. Cloud-based means that the work can get done securely from anywhere.

Cons

The sync to Quickbooks Online can sometimes make small mistakes that have to be caught and fixed. This is rare but time-consuming.

Alternatives considered

[Ramp](https://www.capterra.com/p/207081/Ramp/)

Reason for choosing BILL Accounts Payable & Receivable

Our local nonprofit org supported this platform and preferred it.

Review Source

Response from BILL

June 20, 2025

Katherine, we want to thank you for your extraordinary review of BILL and appreciate your feedback on our software! It's great to hear that you find it user-friendly and packed with features that allow multiple people to review and approve bills. Plus, the platform's cloud-based nature means you can get your work done from anywhere. Our apologies for any difficulty you have encountered when syncing, which can be time-consuming for your company to fix. We appreciate your recommendation, as we are always eager to hear what works well for you and how we can enhance your experience.

SM

Sean M.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Hidden Fees & No Real Support — Not Worth Using"

November 25, 2025

1.0

Extremely disappointing. The vendor never received the money, we reported the issue right away, and support passed me between agents only to tell me a resolution would cost almost as much as the payment itself. A payment platform should protect businesses, not penalize them for system errors. We will not be using Bill.com again.

Pros

Honestly, nothing. We tried using the platform for a simple vendor payment, and even that turned into an unnecessary headache.

Cons

Terrible support policies. We sent a $125 payment to a vendor who appeared as fully set up on Bill.com. When the vendor said they don’t use Bill.com, we immediately requested a reversal. Bill.com wanted to charge a $90 fee to “attempt” a reversal with no guarantee we’d ever get our money back and said it could take 30–90 days. Being charged nearly the entire payment amount for their own system issue is unacceptable.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing BILL Accounts Payable & Receivable

Was already setup with Bill.com previously. Will now be looking at alternatives

Review Source

VR

Verified Reviewer  
Finance Admin  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Terrible client experience "

September 4, 2025

1.0

I regret switching our companies over to Bill.com but we are stuck for a moment since it is so time consuming to switch to a new payment platform. I was promised that all the functions regarding invoicing that are available in QB would be available in Bill.com and literally none of them are available. You have to manually update every recurring invoice anytime you adjust our invoice template. You have to manually receive payments because Bill.com does not receive updates from QB. Bill.com reuses invoice numbers which causes lots of confusion and errors. You cannot bundle services in your invoice. I cannot fathom that a company that has offered this service for more than 5 years has not worked harder at making it a better experience for their clients. I'm grateful that we have not switched our Payables over.

Pros

Low payment processing fees. There are very little pros to using Bill.com and outside of the low payment processing fees, it is terrible.

Cons

BILL Accounts Receivable has the most basic, bare bone features available and it is very apparent that the customer service is outsourced. It creates a lot of additional manual work to upkeep and there is not a lot of helpful reporting. During chats, if your page refreshes (which it does often) or you navigate elsewhere, you have to start the chat all over again.

Alternatives considered

[Ramp](https://www.capterra.com/p/207081/Ramp/)

Reason for choosing BILL Accounts Payable & Receivable

Ramp does not offer Account receivables yet

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

QuickBooks kept raising their pricing for payment processing

Review Source

Response from BILL

September 9, 2025

Thank you for your valuable insight on BILL. We are glad you find the cost of payment processing fees low. We're sorry for the frustration you have experienced in staying connected with our support team and not finding our reporting options helpful. If any assistance is needed, please email us at feedback@hq.bill.com, and someone from our team will contact you directly to help.

OD

Olga D.  
Pharmacist  
Hospital & Health Care  
Used the software for: 2+ years

### "Experienced user"

February 11, 2026

5.0

It was a positive experience, it was easy to navigate in either mobile or desktop browser, as well as the app.

Pros

Very easy to use and straightforward interface, at least using it as the invoice receiver. I like the organization tools.

Cons

I didn't like how it displayed too many columns on reports, which made it difficult to see if you need to take screenshots.

Review Source

Charlie L.  
Videographer and Editor  
Design  
Used the software for: Less than 6 months

### "BILL is a Great Payroll and Bookkeeping Software!"

February 19, 2026

4.0

Overall, BILL was great when it came to payroll and keeping thing organized when getting paid for gigs.

Pros

BILL was a great tool for both accounting and bookeeping, as it is what I used for a while regarding payroll from an old company I was with. It was great value for money in that the learning curve wasn't too severe and there were basically 0 bugs or issues. Highly recommend!

Cons

I think the thing I liked least was the customer support wasn't that easy to reach. I had a small bug early in my time using it and had to wait quite a while before getting help.

Review Source

CF

Claire F.  
Lead of Supply Chain  
Consumer Goods  
Used the software for: 1-2 years

### "Good way to approve invoices"

January 7, 2026

4.0

Pros

I like that you can chat internally about a bill directly in the platform. I also like that you can view bills by vendor. There's a decent search functionality.

Cons

I dislike that there isn't a way to view PDFs without having to click into a particular invoice. If you could do that, to search for a particular invoice, that would be beneficial.

Review Source

VC

Victor C.  
Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Be careful with the price when you sign with them"

March 26, 2025

1.0

They promised I was going to have a flat rate of $39.50 and now I see in my bill $79. They said that it is because of the standard price for the Corporate plan is $79/user/month. However, his rep, \[sensitive content hidden\], told us it was not going to change. We would not have picked this software at that rate... After complaining, they said I was going to have a discounted rate of $39.50/user/month for the first 3 months. I only had it for 2 months too. All the best if you are picking this softaware.

Pros

It seems pretty good at the beginning but wait until they increase the fee all of a sudden.

Cons

Pricing - hidden fees Not really happy with the customer service either. Took me at least one hour to get into the problem.

Alternatives considered

[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

Reason for choosing BILL Accounts Payable & Receivable

Because of the initial price they offered, however, they did not agree to our initial price.

Review Source

Response from BILL

March 27, 2025

We completely understand that billing issues can be quite frustrating, Victor, and we sincerely apologize for any inconvenience this may have caused you. Please know that we are here to assist you. If you would like us to address your concerns further, please feel free to reach out to us at feedback@hq.bill.com. A member of our team will promptly contact you to provide the support you need.

PD

Pat D.  
Sr. Director, Finance  
Hospital & Health Care  
Used the software for: 2+ years

### "Bill.com makes your AP process seamless"

April 28, 2025

5.0

Bill has been a great partner and makes it easy to flow into our ERP. The ability to track each vendor makes it easy

Pros

Bill makes it super easy to approve and link invoices to NetSuite

Cons

Sometimes confusing for approvers who don’t have proper insights.

Review Source

Response from BILL

April 30, 2025

Thank you, Pat, for your fantastic review of BILL! We are thrilled to hear that you find our software incredibly user-friendly for approving and linking invoices to NetSuite. We apologize for any confusion experienced by your approvers who may not have had the necessary insights. Please continue providing feedback, as we are always working hard to improve our software.

CP

Christie P.  
Director of Operations  
Retail  
Used the software for: 1-2 years

### "Bill Product review "

April 28, 2025

5.0

Overall experience has been good. Only one con to the program.

Pros

Tells me exactly what to expect within the program. Very easy to navigate the platform.

Cons

The program will add companies on it's own, causes some disruptions in the invoicing process as you have to filter out the business list.

Review Source

Response from BILL

April 29, 2025

Christie, thank you for your valuable feedback on BILL! We love that you find our software easy to navigate and that it clearly explains what you can expect from the program. We apologize that you have had difficulty with companies being added independently. You may need to check and see if auto-connection is turned on, which would allow for that to happen. Please continue providing feedback; we are always working hard to improve our software.

TH

Thaier H.  
CEO  
Computer & Network Security  
Used the software for: Less than 6 months

### "BILL Accounts Payable & Receivable - Review"

November 7, 2024

1.0

I am extremely disappointed with Bill.com’s service. The process of verifying my account has been unnecessarily complex, frustrating, and riddled with delays. Despite submitting multiple identification documents (including my driver’s license, utility bill, and bank statement), they insisted on a selfie holding my ID—something I’ve never encountered even when opening bank accounts. This experience was reminiscent of dealing with a crypto scam company rather than a legitimate financial service provider. The delays in receiving my payment, the constant requests for more documentation, and the lack of transparency in their verification process left me with serious concerns about their credibility. Even after all my submissions, I was told that further delays would occur, taking several more business days. I’ve worked with major financial institutions, and they handle similar processes in a fraction of the time. Bill.com’s overly complex verification requirements and poor communication have severely impacted my trust in their service. Once I receive my payment, I will be canceling my account and ensuring my data is securely removed from their systems. I would not recommend Bill.com to anyone who values efficient, straightforward, and transparent financial service.

Pros

Nothing,.. The live agent was polite and tried to be helpful despite the frustrating verification process.

Cons

The verification process was overly complex, with constant requests for documentation and significant delays, making it extremely difficult to receive payments efficiently.

Review Source

Response from BILL

November 14, 2024

Thaier, thank you for reviewing our BILL software. We are sorry for all the frustrations caused by our verification process. Our identity verification process protects our customers from financial fraud and potential cyber attacks. We reached out via your post on another Social Media site and your account has been successfully verified. Please continue to provide feedback as we are always working hard to improve our software.

EK

Elam K.  
owner  
Construction  
Used the software for: Less than 6 months

### "Bad service"

March 6, 2025

1.0

aweful service reps. Total joke. Empty pormises day after day and then endless circles.

Pros

It works. But they are not fun to deal with.

Cons

Their customer service is like talking to programmed robots. Useless. They took 30,000 dollars and held it hostage with no way of getting it back.

Review Source

Response from BILL

March 11, 2025

We apologize for the inconvenience, Elam, and understand your frustration. Your ticket is currently with our Leadership Team, who will address your concern.

KJ

Kirk J.  
Estimator  
Construction  
Used the software for: 6-12 months

### "Pro Bill User"

November 4, 2024

5.0

I am an employee and use this to help the finance team. Before using BILL we would have to hand receipts and purchase orders directly to someone in finance. It was inefficient and many employees would forget. Now i can do it at the time of purchase.

Pros

It is so easy for employees to use and upload their receipts.

Cons

There isn't anything I do not like. I like everything about it.

Review Source

Response from BILL

November 7, 2024

Kirk, thank you for your spectacular review of BILL ! We are thrilled to hear that you find our platform easy to use and upload receipts. Also we are pleased to know about the role our software played to change the manual receipt handling process for you. Customer feedback is valuable to us as we like to hear about what is working well for our customers.

RR

Randall R.  
Family Program Associate  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "BILL IS AWESOME!"

October 16, 2024

5.0

BILL is very accurate, never ran into any troubles.

Pros

We have been using BILL for a bit and have had no issues.

Cons

Haven't ran into any! This system is very dependable!

Review Source

Response from BILL

October 23, 2024

Thank you for your glowing review, Randall! We love that you have been able to use BILL with no issues. Customer feedback is valuable to us as we like to hear about what is working well for our customers and what if anything needs improved.

LB

Lindsey B.  
National Recruiting Director  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Easy to use "

February 18, 2025

5.0

Pros

Many of our clients use BILL and it makes it easy to manage Accounts Receivable.

Cons

We have never had any issues, so no complaints about this product.

Review Source

Response from BILL

February 19, 2025

Thank you for your phenomenal review of BILL, Lindsey! We are excited that it has been easy to manage your Accounts Receivable due to many of your clients using BILL. Customer feedback is valuable to us as we like to hear about what works well for our customers and what needs improvement.

BF

Bernat F.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Full of bugs. Avoid at all cost"

October 21, 2024

1.0

Their product is full of bugs. I couldn't enter my address so I was not able to get paid.

Review Source

Response from BILL

November 7, 2024

Bernat, thank you for your feedback. We are sorry to hear that you had frustrating experience with our software, while trying to add your address and get paid. If you still need assistance, please send an email to feedback@hq.bill.com with your contact information, someone from our support team will gladly reach out to you directly to help.

JW

Jacquie W.  
Project Manager  
Computer Software  
Used the software for: 2+ years

### "Mixed Feelings "

November 13, 2023

2.0

Overall, I have found that their customer service is good which is important when needed. Our other product, Xero, has ZERO customer service. If I had to decide between these two products mentioned here, I would definitely pick BILL.

Pros

This is easy on the eyes and very user friendly which important to me.

Cons

Our company has this integrated with Xero and I do not feel they work well together without duplication.

Review Source

Response from BILL

November 15, 2023

Thank you Jacquie for reaching out and providing feedback. We are happy to hear that our software is easy on the eyes and user friendly. We are sorry about any frustration caused by integrating with Xero. Please feel to reach out to our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email if you need any help with your sync concerns.

VR

Verified Reviewer  
Writer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Decent product, but not my favorite"

May 31, 2024

3.0

Overall, BILL does what I need it to do. Not much in terms of bells and whistles.

Pros

I like how easy it is to bill clients using BILL.

Cons

It's a bit old fashioned. I think it's a little harder to navigate and the UX could use an update.

Review Source

Response from BILL

June 3, 2024

Thank you for your feedback on our BILL software. We are happy to hear that you find it easy to bill clients using BILL. We are sorry to hear that you have had difficulties navigating through our software and that you find our UX needs an update. We have passed that on to our product team. Please continue to provide feedback as we are always working hard to improve our software.

KA

Kristina A.  
Vice President  
Accounting  
Used the software for: 2+ years

### "A Fast Convenient way to pay bills for any size business. "

October 3, 2023

4.0

Mostly ver smooth and efficient way to process high volumes of payments and insure accuracy in the payment amounts, payee etc.

Pros

I love that you can issue payments using a bank account or a credit card with a fairly quick turnaround time. The pricing of Bill is also very competitive compared to our other options.

Cons

Virtual card payments are not something I love. Also, Bill has automatically connected me with vendors that are not the vendor I had entered, so there is an opportunity for improvement in the network connections.

Review Source

Response from BILL

October 5, 2023

Thank you for your positive review Kristina! We love to hear that making payments using BILL software is working for you. We apologize for any frustration that our virtual card program may have caused. We will pass along your feedback about network connections. If you have any questions or concerns, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email

KV

Kim V.  
COO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Super simple to use, reliable and secure"

September 19, 2022

5.0

Overall, we love this software. It has served our small organization well as we've grown. We don't have a full blown, multi person accounting and bookkeeping department but still have significant bookkeeping needs. This allows us to be more efficient and keeps us organized.

Pros

We really like the approval process and how simple it is to set up and use. Allows the ability to split payments across multiple projects and account codes. Allows vendors to input sensitive financial information needed to pay them via ACH without assuming liability that comes from handling sensitive information by our staff members. Great system! The audit trail is helpful when trying to rectify a mistake. It allows you to look back at the process and see where something was entered or approved incorrectly and by whom. Great accountability. The approval process workflow is exactly what our organization needed.

Cons

If a vendor enters something incorrectly when setting up their account or if they need an address changed, we aren't able to do it for them. That is terribly inconvenient at times.

Review Source

Response from BILL

November 14, 2022

Thank you for your review, Kim. We are glad to hear that you are enjoying our app, and we'll be sure to get your feedback from our product team!

VR

Verified Reviewer  
Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Bill.com saves us hours each week!"

March 29, 2023

5.0

overall, we are thankful it was recommended to us bc it saves time and helps with record keeping

Pros

The automation of bill payments, invoicing from staff for reimbursements, direct deposit options, and that we no longer print any checks ourselves, this along has saved us hours each month. Also, keeps track of all payments for tax purposes.

Cons

Sometimes it syncs with QB but there are errors. Bill.com no longer syncs with Expensify, which adds another layer of work for us if reimbursements are in Expensify.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing BILL Accounts Payable & Receivable

Cost, set up and synch with other systems

Review Source

Response from BILL

March 31, 2023

We appreciate you taking the time to share your feedback with us. We are pleased that customers like you have an amazing experience with BILL.

Melanie A.  
Lead Trainer and Consultant  
Professional Training & Coaching  
Used the software for: 2+ years

### "Ge"

July 16, 2023

4.0

Works great and seamlessly MOST of the the time. Helps to manage accounting and bill payments and seems to be a great time saver that streamlines processes. I enjoy getting paid faster and love having a process I can track along the way.

Pros

My experience with Bill is as an end-user only. I like the ability to create invoices for clients that utilize them for bill payment/accounting. Entering invoices is a simple process and I like that you are able to view and track your payment requests once submitted. The ability to filter invoices is also easy and you don’t have to learn more than you need to depending on which service/feature you use. I don’t use to process payments but as an accounts receivable option, it works great for me and allows me to get paid even faster. The processing fees are reasonable and expedited payments processing is an option that is also reasonable.

Cons

While my experience is limited as an end-user, there have been a few times where my payment requests were not received or were duplicated. Not numerous but when it comes to payment, having it delayed for another reason is longer than most would want. The companies I know that utilize the full suite of offerings seem to be pleased and have used it long term with success.

Review Source

Response from BILL

July 18, 2023

Thank you for sharing your wonderful experience with our app, Melanie. We appreciate your kind words and will share them to our product team. They love hearing positive feedback like this!

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## Related categories

[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)[Accounts Payable](https://www.capterra.com/accounts-payable-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)