# eZee Optimus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is eZee Optimus the right Restaurant POS solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166571/eZee-Optimus/reviews --- eZee Optimus 4.7 (53) [View alternatives](https://www.capterra.com/p/166571/eZee-Optimus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Reviews of eZee Optimus Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews PN Prakash N Store Purchase managerHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “Overall, eZee Optimus offers a robust solution for streamlining restaurant operations, with a user-friendly design and comprehensive features that simplify tasks like order management and inventory tracking. While some customizations may be needed for specific needs, it generally provides a smooth and reliable experience that supports efficient service delivery.“ November 11, 2024 PN Prakash N Store Purchase managerHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “Additionally, integrating with some third-party systems can sometimes be challenging, requiring technical support for smooth operation.“ November 11, 2024 PN Prakash N Store Purchase managerHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “It streamlines restaurant operations, providing real-time insights and simplifying daily tasks, which helps enhance overall service quality.“ November 11, 2024 CC Chef Vagish Raj C ChefHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Right now i dont have any points to share“ June 23, 2024 PP Pinju P ManagerHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “It gives me additional options to submit the reports from anywhere from the world as long as i am connected to the internet.“ June 24, 2025 Pv Prema v Sales managerHospitality, 11 - 50 employeesUsed the software for: Less than 6 months. “Sometimes the page will get stuck at a point of time and asks to reload it,also it asks to login every time when we switch to front & back when we try to add the item in the menu configaration which consumes some time.“ December 12, 2020 KS KARE S Hotel and RestaurentFood & Beverages, 51 - 200 employeesUsed the software for: 1-2 years. “Easy to ezee Opetations and usable interface“ January 24, 2025 ## Showing most helpful reviews Showing 1-25 of 53 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Okanlawon O. Microsoft NAV Functional Consultant & eZee Burrp POS Personnel Hospitality Used the software for: Less than 6 months ### "eZee Optimus " December 12, 2019 5.0 Pros It is user friendly and I can Log in using any of my browser Cons for now I have not seen any issue; will give as I get Reason for choosing eZee Optimus Flexible, can be integrated to a financial software Review Source Response from Yanolja Cloud Solution August 7, 2020 Hi Okanlawon, Thank you for your review. We're glad to know that eZee Optimus is meeting your expectations. Stay tuned for great features. Regards, Team eZee. DD DAVID D. OWNER Entertainment Used the software for: 2+ years ### "great help" February 1, 2025 5.0 super Pros excellent service provided by operator i am really happy we found the solution Cons do not put minumum number of letters as the condition for filling the feedback form Alternatives considered [Oasis Insight](https://www.capterra.com/p/165737/Oasis-Insight/) Reason for choosing eZee Optimus because of ABSOLUTE because of ABSOLUTEbecause of ABSOLUTE Review Source Simran S. Co-Founder Hospitality Used the software for: Less than 6 months ### "Useless Product " September 29, 2018 1.0 We moved away from this company within one month of use. And I am glad I did. Even at the cost of some payments we had made for integrations, refund for which is still pending since we never even started the integrations. Pros There is nothing good about the software because the management is a lazy bunch. They are still living in 2000s and don't think customer concerns are real. They are a clear case if over promising and under delivering. Cons It has major issues. Tax calculation was wrong at the time I used it. Printer wasnt supported. The service is poor. And while the product seems attractive at first it's only when you start using it you realise the issues. Review Source Response from Yanolja Cloud Solution October 16, 2018 Hello Simran, We deeply regret the inconvenience caused to you. Whatever you experienced while working with us, happened due to misunderstanding and communicative errors from both ends. We've done whatever we could do to give you our best assistance, and the same would persist further. We always give our best efforts while catering to our clients and we would do the same for you if you choose to put your faith in us again. Regards, Team eZee TG Tila G. Management Hospitality Used the software for: Less than 6 months ### "Alem Hotel and Resort" February 11, 2025 5.0 It is easy to learn and user friendly. This software has made our daily work easier. Pros Restaurant POS, Store requisition, Report and Inventory. Ways and procedures to use the software. Cons As of now, we have not faced any problems from the system. Switched from [HASH](https://www.capterra.com/p/213393/HASH/)[HasData](https://www.capterra.com/p/10025595/HasData/) Slow service, Software developer was not in condition to provide us the service on time and no upgradation of system and in some area of property it was not able to connect properly Review Source NP Neeraj P. MD Hospitality Used the software for: Less than 6 months ### "Robust software but needs manual" September 24, 2024 4.0 Pros It's user friendly interface and extensive reports. Cons Needs an in depth training in order to make the most of each module. Switched from [Petpooja](https://www.capterra.com/p/172163/Petpooja-Restaurant-Management-Platform/) It doesn't have room module or other third party integrations Review Source PP Pinju P. Manager Hospitality Used the software for: 1-2 years ### "Optimus Feedback" June 24, 2025 4.0 User friendly & easy to use plus easily accessible from anywhere. It gives me additional options to submit the reports from anywhere from the world as long as i am connected to the internet. Pros The optimus is very user friendly UX & UI, Accessible from anywhere and fast to settle or view the reports remotely. Cons There is nothing that i dislike about the ezee optimus as it has been providing all the necessary tools for operate. Review Source sS shubham S. fB Analyst Hospitality Used the software for: 1-2 years ### "optimus review " April 23, 2025 5.0 The software is easy to use whether its absolute or optimus . Pros It is very easy to use and the customer care is also very easy to reach out . Cons All the Software which i used its the best and easy and perfect Review Source AB Avishek B. Manager - Process Hospitality Used the software for: 2+ years ### "Experience" February 19, 2025 5.0 Pros Good & very supportive . Specially Mr. \[sensitive content hidden\] , a very expert problem solver . Cons good product. Smoothness in software is great Review Source PN Prakash N. Store Purchase manager Hospitality Used the software for: 6-12 months ### "Efficiency Meets Flexibility" November 11, 2024 5.0 Overall, eZee Optimus offers a robust solution for streamlining restaurant operations, with a user-friendly design and comprehensive features that simplify tasks like order management and inventory tracking. While some customizations may be needed for specific needs, it generally provides a smooth and reliable experience that supports efficient service delivery. Pros What I like most about eZee Optimus is its intuitive interface and flexibility, making it easy for staff to manage orders, menus, and inventory efficiently. It streamlines restaurant operations, providing real-time insights and simplifying daily tasks, which helps enhance overall service quality. Cons A few drawbacks of eZee Optimus include its occasional need for customization to meet unique business requirements, which may take time. Additionally, integrating with some third-party systems can sometimes be challenging, requiring technical support for smooth operation. Review Source KS KARE S. Hotel and Restaurent Food & Beverages Used the software for: 1-2 years ### "Excellent of the Review" January 24, 2025 5.0 my overall experience is excellent with ezee team and your team frindly talking Pros Easy to ezee Opetations and usable interface Cons Easy to Ezee Optimus and usable inteface like one example in recent days one kot in four departmnet orders put a print our seperate to printers this is best example Review Source TD Tenzin D. Analyst Hospitality Used the software for: 2+ years ### "Best Service" March 21, 2024 5.0 Pros Best Service of Support Team and it is very helpful. Cons Nothing as of now and do look forward to new updates in making the software more easy. Review Source UR Umesh R. General Manager Hospitality Used the software for: 6-12 months ### "An easy to use software in an affordable price" August 6, 2020 5.0 I am very happy to use this software as its very easy to use as well as reports are available anywhere. Pros It is very easy to manage. Simple design but most useful tools. Moreover can avoid separate channel manager to update the inventory in OTA's . Can be accessed from anywhere and mobile app helps to get the revenue, review and guest movement information anytime. 24x7 customer support. Reports can be taken as per the organization demand. Easy check in and check out as well as guest can check access their profile and update themselves. Cons They could have been added the store also with the software. If its been there it will be easy to manage the entire hotel operations. Reason for choosing eZee Optimus Its cloud based, economical and easy to use Review Source Response from Yanolja Cloud Solution August 27, 2020 Hi Umesh, Thank you for your review. We're glad that you're finding our solutions easy to use and helpful in your operations. We'll definitely share your suggestions with our team. If you'd like to share more suggestions, please feel free to email us on hello@ezeetechnosys.com. Keep using eZee. Regards, Team eZee RJ Rakesh J. owner Hospitality Used the software for: 6-12 months ### "best services " March 20, 2024 5.0 Pros eZee Optimus is fantastic! It's intuitive, making order management a breeze. The reporting tools are robust, helping us track sales effortlessly. Inventory management is smooth, reducing waste. Customer support is superb. Highly recommend for streamlined restaurant operations! Review Source CB Chetan B. Owner Hospitality Used the software for: Less than 6 months ### "Excellent POS software" April 2, 2024 5.0 So far the experience has been outstanding. Pros The software is extremely easy to use, and backed by excellent support staff Cons Nothing comes to mind as far as cons are concerned. Review Source MI Mohamed I. Operations Manager Hospitality Used the software for: 6-12 months ### "Needs improvement in the software" May 11, 2018 4.0 A smooth day end Pros It is also easy to use and easy to train our staff to the software and we can customize the product as we wants to Cons When ever we add or change something, we have to logout and again we have to login, it's really difficult Review Source Response from Yanolja Cloud Solution May 28, 2018 Hi Mohamed. Thank you for sharing your feedback. eZee Optimus is a product in its early stage, which is yet to reach its full potential. You'll see a lot many enhancements and updates coming in the product, which will take away all your current hassles in managing your restaurant. Till then, if you've got any queries, our live 24x7 support team is always there to assist you. Keep sending your suggestions to cm@ezeetechnosys.com. Regards, Team eZee. RG Ramesh G. Sr Manager - Sales & Operations Food & Beverages Used the software for: Less than 6 months ### "Optimus suits most of our POS requirements which are bit complicated" May 11, 2018 4.0 Capturing accurate sales figures from oulets and monitoring them from anywhere. Pros Ease of Operation from the user perspective level is quite simple & good. Their support is excellent and instantaneous. Being Cloud application, it helps us to log in from anywhere to monitor reports Cons It doesn't provide for Tally Integration which is one of the key requirements. Also a single consolidated sales report for multiple outlets would help. A mobile app would further provide ease of use of Application Review Source Response from Yanolja Cloud Solution May 21, 2018 Hi Ramesh, Thank you for taking out your valuable time to write about us and appraising our team. We do have Tally integration and integration with other Financial Accounting Software with eZee Optimus. So we suggest you to get in touch with your account manager at eZee. They'll guide you further as per your requirements and help you with the Tally integration. Regards, Team eZee RP Rahul P. Manager Restaurants Used the software for: Less than 6 months ### "Best Softwate" July 30, 2019 4.0 Pros Service and user friendly app and windows based software is also best. Cons menu and other items upgradetion as well as mobile app customer data not shown while taking order. Review Source Response from Yanolja Cloud Solution August 8, 2019 Hi Rahul, Thank you for your review. We're glad to know that eZee Optimus is posing as a user-friendly system for you. We've addressed your cons, and will work on them to improve your experience. In case you'd like to provide any more suggestions, please write to us at cm@ezeetechnosys.com. Regards, Team eZee. NA Nallayan A. Accountant Restaurants Used the software for: Less than 6 months ### "Superub Software" April 24, 2019 5.0 Pros Customer support easy, software user friendly... Cons Receipt No daily starting from 1 coming on automatically option want Review Source Response from Yanolja Cloud Solution October 5, 2020 Hi, Thank you so much for your review. We promise you to keep imparting our best services. We request you to please send your suggestions and concerns at: support@ezeetechnosys.com. Our team will surely look into the matter. Regards, Team eZee PB Prasant B. Bar manager Hospitality Used the software for: Less than 6 months ### "Ezee optimus is actually easy." February 18, 2025 5.0 Very good customer care service, the way customer care executive approach was very good Pros Immediate Back support and problem shutout style Review Source RK Ravi K. Manager Hospitality Used the software for: 1-2 years ### "Very user friendly and effective software" October 8, 2024 5.0 ITwas amazing experience i had my work done so easily Pros It is very easy to use and effective software Cons THere nothing i did not like about the software Review Source PS Prakash S. Front Office Hospitality Used the software for: 2+ years ### "Very Good Service " August 28, 2024 5.0 Pros Very Good Service , good taking for staff Review Source RR ROhit R. Store manager Hospitality Used the software for: 6-12 months ### "Amazing software with good options and features" August 28, 2024 5.0 IT was quite good and amazing enjoyed all the features Pros The software was very easy to use and friendly Cons THere is everything perfect about the software Review Source MS MANOJ S. MANAGING DIRECTOR Food & Beverages Used the software for: Less than 6 months ### "INDIA GARDEN RESTAURANT" August 30, 2024 5.0 PLEASENT, ITS BEEN A BREEZE. SO EASY AND EFFICIENT Pros ITS ONE OF THE MOST USER FRIENDLY SOFT WARE, SO EASY TO USE AND INTEGRATES VERY WELL WITH THE CENTRIX, WHERE IN I CAN POST THE ROOM CHARGES DIRECTLY. Cons NONE ITS BEEN A VERY EASY RIDE SO FAR.... Review Source RD Ruchita D. Manager Hospitality Used the software for: 6-12 months ### "Very good and user friendly software" July 20, 2024 5.0 overall experience is very well using it efficeintly Pros I am very comfortable with the user experience Cons All the features are upto the mark may be some more integrations Review Source SS Sanketh S. Na Hospitality Used the software for: Less than 6 months ### "Good option for small scale company " July 29, 2024 5.0 Pros Channel manager product and customer service Cons Over all TAT for deployment of the product and customer interaction Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.