--- title: "FieldAx Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FieldAx Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/166574/FieldAx/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # FieldAx Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FieldAx ## What is FieldAx? FieldAx Field Service Software Explore the power of streamlined operations with FieldAx Field Service Software, designed exclusively for SME customers. At FieldAx, we understand the unique challenges faced by small and medium enterprises, and our comprehensive solution is tailored to enhance efficiency, productivity, and customer satisfaction across various industries. Key Features: Effortless Workflow Management: FieldAx simplifies complex business processes, offering a seamless workflow management system. From job scheduling to real-time updates, our software ensures that your operations run smoothly. Customer-Centric Solutions: With a focus on customer satisfaction, FieldAx enables businesses to provide top-notch service. Keep your customers informed, schedule appointments, and manage their expectations effortlessly. ## What is FieldAx used for? [Work Order](https://www.capterra.com/work-order-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $35 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FieldAx?[Manage this product listing](https://www.g2.com/products/fieldax/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FieldAx 5.0 (11) VS. [4.4 (96)](https://www.capterra.com/p/129634/Synchroteam/reviews/) Starting Price $35 Per User, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (11) Ease Of Use 4.4 (90) Value For Money 5.0 (10) Value For Money 4.3 (81) Customer Service 5.0 (11) Customer Service 4.3 (85) ## FieldAx alternatives [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (311)](https://www.capterra.com/p/110711/ServiceM8/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (30)](https://www.capterra.com/p/158852/Less-Paper/reviews/) Starting price $120.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (2,749)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about FieldAx Overview ### Which roles and teams benefit most from FieldAx? FieldAx is most used by executive leaders, commercial operations managers, and field service teams coordinating reactive work and service delivery. CIOs, Salesforce administrators, client partners, and consultants manage system configuration and connected workflows. Finance and procurement managers track service costs, accounts, purchasing, and billing, while owners and directors monitor operational performance. Answer based on 11 reviews Overview ### What company size and specific industries is FieldAx built for? FieldAx is designed for small and medium-sized enterprises in the USA, UK, and Australia. The vendor description does not name specific industries, so its target audience appears to be SMEs across general business sectors in those countries that need an operations-focused solution. Features and Usability ### What are the key features of FieldAx? FieldAx offers work order management, job scheduling, dispatch management, and route optimization for field operations. It also includes time tracking, GPS and location tracking, inventory management, equipment tracking, billing and invoicing, CRM, client portals, electronic signature, and QuickBooks integration. Pricing ### How much does it cost and what fees or limitations are included? FieldAx starts at $35 per user/month billed annually for the Unlimited (Yearly) plan, with the Unlimited (Quarterly) plan at $39 per user/month billed quarterly. The yearly plan includes API integrations, custom workflows, e-signature, and a free Salesforce Platform License; the quarterly plan includes no additional Salesforce platform license. Integrations ### Which third-party tools and platforms does FieldAx integrate with? FieldAx integrates with five third-party tools for payments, accounting, and CRM: PayPal, Stripe, QuickBooks Online, Xero, and Salesforce Sales Cloud. These catalog integrations connect FieldAx to common billing, bookkeeping, and sales systems used across field service operations. Getting Started and Support ### What training and onboarding options does FieldAx offer? FieldAx provides in person training, live online sessions, documentation, and videos to help teams get started. In person training supports direct instruction, live online sessions allow guided setup remotely, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does FieldAx offer? FieldAx provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. These channels give users multiple ways to get assistance, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 4,034 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) FieldAx supports all three of the features reviewers value most: **Job Tracking**, **Job Scheduling**, and **Mobile Access**. Together, these capabilities help businesses keep service work organized, assign jobs at the right time, and give field staff access to updates from anywhere, allowing teams to respond faster and manage daily operations more efficiently. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications FieldAx 75 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Checklists: An itemized to do list that can be edited as tasks are completed - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - File Storage: Store and access documents, forms, and photos in one centralized place - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Price and Cost Calculations: Calculate rule-based prices for a product/service - Prioritization: Arrange tasks based on the level of priority or urgency - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (11) 5.0 Based on 11 reviews ## Pricing Value for money 5.0 (10) [View pricing plan details](https://www.capterra.com/p/166574/FieldAx/pricing/) Unlimited (Yearly) $35.00 Per User,Per Month It includes: - No additional license for Salesforce platform - Customer Management - Dispatcher Control - Job Scheduling - Estimation - Invoicing - Inventory Management - Work Order Management - Equipment Tracking - Mobile Access - Unlimited Custom Reporting - Customizable Dashboards - API Integrations - Payment Processing - Real-time Notifications - Custom Workflows - Approval Process - Record Level Sharing Access - Technician TIme Cards - Dedicated Technician Profile - Location Tracking - Unlimited Custom Field Creations - E-Signature - Unlimited Customizable Platform Support - Technician Calender - External Integration Plugins(Quickbook, Paypal, Stipe, Xero, etc.,) - FREE Salesforce Platform License Unlimited (Quarterly) $39.00 Per User,Per Month It includes: - No additional license for Salesforce platform Value for money 5.0 (10) 5.0 Based on 10 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 5.0 Based on 11 reviews Filter by rating Counts reflect reviews available in this feed. 5(11) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful FM Finance Manager Finance Manager Used the software for: 1-3 years ### "Great software, awesome customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2020 The experience has been very positive - I would definitely recommend. Pros This is a great, low-cost software that is very user friendly. It's saved hours of time and the customer service and support is second to none! Would definitely recommend this to all who are looking to save valuable time and money. Cons I'm can't even think of any cons for this software! PM Procurement Manager (Accounts) Procurement Manager (Accounts) Used the software for: 1-3 years ### "Fieldax is outstanding in its user friendly presentation to achieve results" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2018 Speed of processing multiple sites without limit .......minimal staff input........ extremely cost effective Pros This low-cost software is by far the foremost in its field, being developed to be exceptionally useful for engineers to access quickly and with desirable protocol to ensure client and service company security by correct reporting supported by customer and engineer signatures in real time. I have used this Force based software in the Regulation Compliance Service Industry at my last post where I managed the invoice monitoring system resulting in 1500 clients and 70000 sites field management and saving our company alot in a 1 year period in 2016/2017. The cost to client is next to nothing compared to results achievable. This system enabled minimal staff input for maximum results. Proven results. OW Owner Owner Used the software for: 3-5 years ### "Great Product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2020 This is a great system, with many thoughtful hours put into the development. Pros This is 100% customizable to fit our needs, but just an out of the box solution, it really works! Ability to drag and drop technician schedules. Cons It's all good. No doubt routing will be coming soon. CI CIO CIO Used the software for: Less than 1 year ### "Fantastic and very flexible system with a great development and support team behind the product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2018 The software has allowed us to take a major amount of manual work out of our system and allowing less errors in our work performed on each boat as well as our inventory count for the 1000s of motor yacht parts we manage. Pros Pros: Great support and development team and very flexible. We use this tool for our engineering and cleaning team managing over 250 motor yachts. We also use the system to capture all information about the boats and the jobs we perform on each boat. We use the system to assign inventory from our warehouse to the 100s of jobs being performed by our mobilized engineering teams. Cons I can´t think of any cons, in fact being in the volvo boating service and sales industry, others have approached me to see how we have revolutionaized our enginnering and inventory work flow with FieldAx VP VP VP Used the software for: 3-5 years ### "Great for field engineers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2020 Great support, versatile product and a great solution for our team of technicians Pros Flexible, easy to adapt and upgrade, and suited our industry very well Cons Nothing really comes to mind, overall a good product CR Commercial Reactive Manager Commercial Reactive Manager Used the software for: 1-3 years ### "Worked with the system for a number of years, and cant fault its performance or adaptability" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2017 Pros the system is so user friendly and adaptable to our needs - we needed to run a vast number of reports to keep tabs on all sorts of data, this was so easily done with the help of their Support Team Cons the only thing i could fault this for is its if for the system to regularly ask for a new password for security reasons, slightly annoying however its makes the system safer i suppose! VP VP VP Used the software for: Less than 1 year ### "User-friendly and great customer support" 5.0 October 23, 2017 Pros Tracking and managing my contractors helped me save time and get organized better. Improved my management and back office time tremendously. Cons Some new features I would like to see implemented and this is only available in SF platform. I like to see it available in a universal platform would be very beneficial. Great customer service. DI Director Director Used the software for: 3-5 years ### "Great customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2020 Pros I've had great customer service from this company. They really make an effort to understand the root of your need. Love it Cons Nothing specifically. Very happy with them as a company SC Sr. Consultant Sr. Consultant Used the software for: Less than 1 year ### "Good and value for money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2018 Pros Great design, mobile platform support, ease to use, fast dispatching, offline support and job report capabilities. Ready to use software for small business. Wonderful support for any queries and even the initial configuration was done by their team for free of cost. Cons It would have been good, if the dispatch board has the ability to schedule job right from the console. Assuming this will be coming in the next release. SA Salesforce Admin Salesforce Admin Used the software for: Less than 1 year ### "Excellent product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2019 Pros For what it can offer the FieldAx the price is very good and it is totally worth it to buy the product if your company needs a Field Service Management. Cons Until now I didn't noticed a thing to not like. So far, so good. [View all Reviews](https://www.capterra.com/p/166574/FieldAx/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.