--- title: "AlertFind Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AlertFind Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more." source_url: "https://www.capterra.com/p/166584/AlertFind/" page_type: "product" language: "en" --- # AlertFind Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AlertFind ## What is AlertFind? Most emergency and mass notification systems suffer from one fatal flaw - incomplete employee contact databases. Unlike other alerting solutions, we use machine learning, artificial intelligence and data science to monitor your company's HR information systems and automatically update your emergency contact database, ensuring that it's 100% accurate at all times. With AlertFind's SmartContact feature, you'll never have to worry about reaching employees when every second counts. ## What is AlertFind used for? [IT Service](https://www.capterra.com/it-service-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Incident Management](https://www.capterra.com/incident-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AlertFind?[Manage this product listing](https://www.g2.com/products/aurea-alertfind/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AlertFind 5.0 (1) VS. [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price $5000 per user, per month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (785) Value For Money 5.0 (1) Value For Money 4.4 (706) Customer Service 5.0 (1) Customer Service 4.5 (738) ## AlertFind alternatives [4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (234)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (522)](https://www.capterra.com/p/107225/SysAid/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about AlertFind Overview ### What company size and specific industries is AlertFind built for? AlertFind is designed for organizations that need to send emergency notifications or IT alerts to 100 or more people, making it a fit for small businesses with large teams, mid-market companies, and enterprise environments. The description does not name specific industries, so it appears to serve any sector with mass-alert needs. Features and Usability ### What are the key features of AlertFind? AlertFind offers alerts and escalation, mass notifications, and multi-channel communication across email, push, and mobile alerts. It also includes incident management, risk alerts, compliance management, contact and user management, real-time notifications and reporting, geotargeting, two-way communication, templates, and third-party integrations. Integrations ### Which third-party tools and platforms does AlertFind integrate with? AlertFind integrates with Freshdesk, SAP Business One, ServiceNow, and Zendesk Suite. These cataloged connections cover customer support, enterprise resource planning, and IT service management platforms, giving AlertFind support for four third-party tools. Getting Started and Support ### What training and onboarding options does AlertFind offer? AlertFind provides live online training and documentation to help teams get started. Live online sessions allow guided instruction with a trainer, while documentation offers written reference material for self-paced review and setup guidance. Getting Started and Support ### What customer support options does AlertFind offer? AlertFind provides email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. Support details are listed in the product catalog, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 422 Emergency Notification reviews Capterra data shows that buyers of emergency notification software rank the following features as their top priorities: - **Communication Management** (**54%** of reviewers rated this feature as critical) - **SMS Messaging** (**68%**) - **Real-Time Notifications** (**72%**) AlertFind supports **Communication Management** and **Real-Time Notifications**, giving teams a way to coordinate outreach and send timely updates during urgent events. However, it does not offer **SMS Messaging**. Instead, it provides other features that reviewers also consider important, including **Mass Notifications** (**74%**) and **Multi-Channel Communication** (**59%**), helping businesses reach large audiences across multiple channels while keeping response efforts organized. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Campus Notifications Campus Notifications Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Communications Management Record and track all relevant internal and external communications Compliance Management Track and manage adherence to policies for any service, product, process, or supplier AlertFind 34 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campus Notifications: Campus Notifications - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Communications Management: Record and track all relevant internal and external communications - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - Mass Notifications: Send messages to multiple recipients at the same time - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Multi-Language Alerts: Provide notifications in multiple languages - Problem Management: Identify and solve underlying cause of incident(s), and prevent future incidents from occurring - Push Notifications: Trigger clickable pop-up messages - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Scenario Planning: Develop potential scenarios to identify risks and opportunities - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Two-Way Communication: Send, receive, and respond to messages - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $5,000 Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Adam C. Founder Management Consulting ### "Fantastic product for continuity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2020 Helpful team - no issues Pros Easy to use and set up - people were helpful and knowledgeable about other vendors Cons Haven't found just yet - does as expected based on what I was told Alternatives considered [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/) [Everbridge Crisis Management](https://www.capterra.com/p/190464/Crisis-Management/) Reasons for choosing AlertFind combo of features and price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.