--- title: "mConsent Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about mConsent Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more." source_url: "https://www.capterra.com/p/166588/mConsent/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # mConsent Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) mConsent ## What is mConsent ? mConsent enhances patient engagement through digital tools that automate communication and streamline workflows. With features like paperless forms, two-way texting, and automated appointment reminders, mConsent ensures patients are engaged at every stage of their care. The platform supports real-time communication, allowing patients to schedule appointments, ask questions, and receive updates directly via text. Additionally, mConsent’s reputation management tools help practices build a positive online presence, driving patient satisfaction and retention. mConsent’s solutions foster stronger relationships between patients and providers. ## What is mConsent used for? [Dental](https://www.capterra.com/dental-software/)[Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/)[Patient Management](https://www.capterra.com/patient-management-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### mConsent 4.9 (15) VS. [4.3 (502)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price Contact vendor Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (15) Ease Of Use 4.3 (222) Value For Money 4.3 (14) Value For Money 4.2 (208) Customer Service 4.6 (14) Customer Service 4.2 (216) ## mConsent alternatives [4.6 (217)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [3.9 (1,386)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars Highest Rated [CareStack](https://www.capterra.com/p/176206/CareStack/) [4.8 (222)](https://www.capterra.com/p/176206/CareStack/reviews/) Starting price $698.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176206/CareStack/) [Adit](https://www.capterra.com/p/208534/Adit/) [4.7 (303)](https://www.capterra.com/p/208534/Adit/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208534/Adit/) [View all alternatives](https://www.capterra.com/p/166588/mConsent/alternatives/) ## FAQs about mConsent Overview ### What company size and specific industries is mConsent built for? mConsent is designed for small to mid-sized dental, medical, and optometry practices that need support with patient engagement, payments, insurance verification, communication, and paperless forms. Its workflow automation and AI receptionist features fit healthcare offices that handle front-desk and administrative tasks. Features and Usability ### What are the key features of mConsent ? mConsent offers patient intake and consent forms, digital and electronic signatures, and customizable forms and templates for data capture. It also includes appointment scheduling, online booking, reminders, SMS messaging, and patient communications, plus billing and invoicing, insurance eligibility verification, HIPAA compliance, and EMR/EHR integration. Integrations ### Which third-party tools and platforms does mConsent integrate with? mConsent connects natively to Dentrix, Dolphin Management, Eaglesoft, Eyefinity OfficeMate, and Open Dental. These dental practice management integrations cover core scheduling, records, and office workflows, giving mConsent compatibility with five third-party platforms. Getting Started and Support ### What training and onboarding options does mConsent offer? mConsent provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover scheduled group learning, documentation gives written reference material, and videos support self-paced review. Getting Started and Support ### What customer support options does mConsent offer? mConsent provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available about support quality, response times, or common frustrations, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 1,263 Patient Engagement reviews Capterra reviewers highlight these as the features buyers care about most when comparing patient engagement software: - **HIPAA Compliant** (**70%** of reviewers rated this feature as critical) - **Charting** (**69%**) - **Appointment Management** (**52%**) mConsent supports **HIPAA Compliant** and **Appointment Management**, helping practices protect patient information and coordinate visits more efficiently. However, it does not include **Charting**. Instead, it offers other important capabilities that reviewers also value, including **Billing & Invoicing** (**51%**) and **Customizable Templates** (**61%**), which can help offices manage payments and standardize patient-facing documents, providing teams with easier day-to-day administration and more consistent patient communication. HIPAA Compliant 5.0 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Appointment Management 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Billing & Invoicing 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Patient Records Management 4.8 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details SMS Messaging 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Send messages via SMS Dental Practice Management 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. mConsent 59 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Consent Forms: A document containing important information about medical records, procedures, trials, testing, risk and benefits for patients. - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Dental Practice Management: Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Distributed Capture: Uses decentralized resources such as network scanners, multi-function devices (MFD), and desktop scanners to collect data and documents - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - For Medical Spas: Designed for medical spas - For Optometrists: Serves Optometrists - For Physical Therapy: Designed specifically for physical therapy practices - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - kiosk: Touch-screen device allowing patients and customers to do self-check-in and pay with credit or debit cards for free - Medication History: Access to patient medication history data - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Online Scheduling: Track and organize online shifts - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Pre-Appointment Screening: Questionnaire for clients to answer prior to attending appointments. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Data Capture: Capture data electronically - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Room Scheduling: Reserving a room for meeting in an office or co-working space - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Virtual Meetings: Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. - Wait List Management: Record, update and manage waiting lists --- Get Advice We can help you find the software with the features you need. Features 4.8 (15) 4.8 Based on 15 reviews ## Pricing Value for money 4.3 (14) ### Starting price Free trial not available Value for money 4.3 (14) 4.3 Based on 14 reviews ## Integrations [ Dentrix](https://www.capterra.com/p/2329/Dentrix/)[ Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/)[ Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[ Dolphin Management](https://www.capterra.com/p/81580/Dolphin-Management/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (14) 4.6 Based on 14 reviews ## User reviews Overall rating 4.9 Based on 15 reviews Filter by rating 5(14) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TB Tammy B. Dental Front Desk Associate Health, Wellness and Fitness ### "Mconsent is a Great Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2026 It's a great tool for our office. The customer service is excellent! Everyone is very professional, friendly and super helpful! Pros It is fast and efficient and easy to use. We use it primarily to send patient forms before appointments. Most patients prefer doing forms online instead of using paper, so it's a functional tool that is "green" also. Cons We had some initial glitches and issues, but once they were taken care of, we've had no further issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Angie F. RDA Hospital & Health Care ### "Want Paper work made easy? Get Mconsent " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2026 10/10 in all departments! From updates to helping us upload new consents. The Mconsent team will get the problem fixed ASAP. Pros The Customer Support is amazing, \[sensitive content hidden\] especially always reaches out every few months to make sure everything is running smoothly! Cons Mconsent has been nothing but superb but, if i really had to say something i like least was the time getting use to the update but once learned it was and has been smooth sailing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Venkata P. Dentist Owner Health, Wellness and Fitness ### "Yay for mConsent!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2026 We have had a very positive experience with mConsent and have been extremely pleased with the platform and the support we receive from their team. The system is user-friendly, dependable, and has become a helpful part of our day-to-day practice operations. Whenever we have questions or need assistance, the mConsent team has been professional, responsive, and genuinely helpful. We appreciate their commitment to providing excellent service and making sure our needs are addressed. Overall, we are very satisfied with mConsent and the value they bring to our practice. We are happy to have them as a partner and look forward to continuing our relationship and working together in the years ahead. Pros Easy-to-use platform Reliable and dependable service Helps streamline day-to-day practice operations Excellent customer service Professional and responsive support team Quick and helpful assistance when needed User-friendly system Cons Names have to match exactly in order for forms to work correctly, other than that we have no complaints about the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jenny M. Administration Hospital & Health Care ### "Dental office " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 25, 2026 overall, pretty good experience. No complaints, we are pleased with how easy it is to use the system. Pros How easy it can be to upload paperwork, and you do get notified when someone has filled out paperwork. Cons If the name of patient is spelled one letter off or if the patient gave you not their full name, the paperwork will not be uploaded. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Lydia M. Marketing Coordinator Hospital & Health Care ### "We Heart mConsent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 24, 2026 Overall, it's been a good experience. No system is perfect but at the end of the day mConsent has been good to us. I can't wait to explore what other systems in place they have Pros I love how easy it is to get into contact with patients, send forms, upload iimages, etc. Customer service is pretty accessible too Cons What I like least about mConsent is that it will ocnstantly unsync or disconnect with Dolphin making it hard to see if our patients are seeing our messages, chatting with them, etc Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Northern Smiles O. Admin Health, Wellness and Fitness ### "Wonderful Platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2026 Pros Very easy to use, wonderful and caring customer support and very efficiant. Uploads documents accurately and quickly. Cons There really isn't anything to be negative on. We've had nothing but great experiences with MConsent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Stephannie L. Front Desk Coordinator Medical Practice ### "Front Desk Cordinator" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 September 23, 2026 We’ve had a great experience using mConsent in our dental practice. It has made patient communication and digital forms much more efficient, helping streamline our workflow and save time for both our team and our patients. The platform is easy to use, and patients appreciate the convenience of completing forms and receiving reminders electronically. The customer support team has also been responsive and helpful whenever we’ve had questions. Overall, mConsent has been a valuable addition to our practice, and we would definitely recommend it to other dental offices looking to improve efficiency and enhance the patient experience. Pros Paperless patient forms – Patients can complete registration forms, medical histories, consent forms, and questionnaires digitally, reducing paperwork and scanning. Saves front desk time – Less time spent entering information manually allows staff to focus on patients and other tasks. Improves accuracy – Digital forms can reduce errors caused by illegible handwriting or missing information. Convenient for patients – Patients can complete forms from home before their appointment instead of filling them out in the waiting room. Cons Learning curve for staff- It may take time for the team to learn the system and adjust from the paper process. Some patients may not be able to complete them at home due to no internet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OS Osmaan S. Manager Hospital & Health Care ### "LifeSmiles Dental Care" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2026 Our overall experience with mConsent has been excellent. We have found the platform to be reliable, trustworthy, and easy to use, and it has been a valuable part of our practice’s workflow. The mConsent team has consistently provided great customer service, with a professional, responsive, and helpful approach whenever we have needed assistance. We have not experienced any significant issues with the service, and we appreciate the team’s commitment to supporting our practice. Overall, we are very satisfied with mConsent and value our relationship with their team. We look forward to continuing to use their services and growing together in the future. Pros What we like most about mConsent is how easy and efficient it makes the patient communication, front lobby kiosk, and paperless consent forms process. We have had a very positive experience using the platform and appreciate its reliability, user-friendly features, seamless customer support, and ability to streamline our workflow. Cons Nothing negative to mention, as we have not experienced any issues working with the mConsent team. We have had a consistently positive experience with their services and appreciate their professionalism, responsiveness, and support. The platform has been helpful in streamlining our patient communication and consent processes, making our workflow more efficient and convenient for both our staff and patients. We value the ease of use and reliability of the system and appreciate the continued assistance from the mConsent team. Overall, we are very satisfied with our experience and look forward to continuing our relationship with mConsent as our practice grows. Switched from [Flex](https://www.capterra.com/p/135722/Flex/) Better support and what we like most about mConsent is how easy and efficient it makes the patient communication and consent process. We have had a very positive experience using the platform and appreciate its reliability, user-friendly features, and ability to streamline our workflow. We value our partnership with mConsent and look forward to continuing to utilize its services as we grow. We have great expectations for our continued relationship and the opportunities ahead. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kristin M. Front Desk Coordinator Health, Wellness and Fitness ### "Effortless for the office and the patients!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 27, 2026 This has been the best platform I've worked with in an office for patient forms. I wish all of my doctors used this! Pros mConsent is a very easy to use platform for our patient base. We love the different ways to be able to send the patient forms via text or email. This has helped keep our patient records organized and updated. Cons Every once and while a use will have issues with inputting date structured information. It's usually an easy fix by sending them an email versus a text link for the paperwork. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HC Heather C. Administrator Health, Wellness and Fitness ### "We love MConsent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2026 Overall the experience is easy creating your own forms and editing. Also support is quick to assist if help is needed. Pros We are grateful for the integration with Eaglesoft and the ease of getting new patient packet/forms prior to there appointment. MConsent has also allowed us to go paperless with our consent forms. Cons The forms not uploading to the patient chart/Smart Docs, although the process to upload and approve are easy, it seems that if a patient is identified to a matching chart the forms should automatically upload to Eaglesoft. All except the Medical history of coarse it is understandable that this write back needs approval. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV Amanda V. front desk Consumer Services ### "front desk" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2026 Pros M consent has been great for our patients communication and it has a lot of helpful tools for our daily use Cons no complaints for our office as we have had no issues as we have used mconsent for over 3 or 4 years now Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Doris H. manager Hospital & Health Care ### "To many more time to come!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2026 I loved mConsent once we had everything figured our in our office and now we have all going well I hope we continue to have many years to come. Pros It was a peer to peer program I didn't have to find a booklet and/or look for a place where I didn't understand whom I was speaking to. Cons Sometimes it was time comsuming, I had to wait for a rep to get back to me. I didn't like that there was a lag on some of the papers I would send reps to make for me. Switched from [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/) not what they have promised to us originally Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reasons for choosing mConsent was more tempting and they showed us that they can do better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BW brandy W. administrative supervisor Medical Practice ### "Great way to get patient paperwork completed Prior to arriving in the office" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 8, 2022 Pros Forms can be created to fit your practice needs. We are able to get this information prior to patient arrival which makes check in procedure for the patient and office smoother. Cons If we could respond to the patient once paperwork is complete if we are needing additional information. Also the ability for patient to attach medication list to the paperwork. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KK Kallie K. dentist/owner Medical Practice ### "Better than other programs, but still not as seamless as it should be" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 June 27, 2022 It was helpful and got us to the next step of being HIPAA compliant with our electronic forms but they needed to change some things to keep us with them. Pros Integration was easy once we had the forms created Cons Having to utilize another portal to send and transfer our electronic forms was not Copy and pasting a link to another portal and then transferring it into our software was tedious and had errors with the forms often enough to make us go shopping for another electronic forms software to integrate in with what we already had. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YY Yana Y. Director of Operations Hospital & Health Care ### "An OK software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 January 20, 2022 Pros the interface is really nice and user-friendly. They have tutorials for everything within the software, which makes it very easy to train the team, and implement changes if necessary. Form submission process and sync was pretty smooth. Cons The customer support team was very helpful, however, we have run into a number of issues with the forms that were impossible to fix because of the way the software was developed. They have implemented double authentication features that did not work properly for our patients and refused to disable them or fix them for us. Additionally, a lot of the fields in the forms are not editable which is frustrating for us and our patients. It became especially difficult when patients had to fill out multiple forms and had to reenter personal info, address, marital status, etc. multiple times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.