Who Uses This Software?

Businesses in need of a solution that manages projects, time, sales, finances and reporting all in one place.


Average Ratings

17 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $22.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Scoro
  • www.scoro.com
  • Founded 2013
  • United Kingdom

About Scoro

Scoro is an end-to-end business management solution which allows professional and creative services to control their entire workflow from one place. Scoro's features include project and work management, resource planning, quoting and billing, advanced reporting and real-time dashboards.


Scoro Features

  • Billing & Invoicing
  • CRM
  • Employee Management
  • Financial Management
  • Inventory Management
  • Marketing Management
  • Point of Sale (POS)
  • Purchasing
  • Time & Expense Tracking
  • Training Management
  • Vendor Management

Scoro Reviews Recently Reviewed!

F33d6feb31e3638ed6a4e760b2064209

One of very few that receive all 5 star!

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very well-thought interconnected "modules" of the system: all main functions any company would need are all present. I like a lot visualization of dashboard, re-usability of filters and views, ability to click on anything you see and being redirected directly onto another part of Scoro where you can do more work in what you clicked on. Also comfortable to use with smalls screen devices as interface is restructured and you still see all your data but in an optimised screens - very handy for smartphones.

Cons: just 2 things come to my mind after extensive use for 1+ year.
1. Absence of contacts synchronization with gmail - really annoys.
2. sales pipeline does not track time when status of quote was changed, so no way to know how long did quote spend in each status, eg. time from contact to deal closed is 4 weeks, from them 1 week for quote preparation, 2 weeks for customer feedback etc.

Overall: Ready day 1 to automate our business processes, both main that bring money in and supportive , eg reminders for unpaid bills; time tracking, labor cost tracking, calendar oversight vs resource, mobile phone usage, integration with other platforms.

5a8ca3678df000e233223e36c9bf5cbd

Awesome platform to manage your business. Complete, powerful, beautiful.

Oct 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: You can manage your clients, accountability, projects, team... in a very interactive way. It performs perfectly and the support is excellent

Cons: I would only say that at the beginning you have to spend time to set up everything if you want to take advantage of the whole application

I am using Scoro every day, but quite a lit bit. But the experience is very okey- I can do my work.

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Its fast, informative and compact. The most positive thing is that with Scoro our work is more simpler. Scoro gives us a good overview of our clients and offers.

Cons: Maybe there should be more colours.
Generally there are no thing I dont like or miss- I can do my work successfully.

Frustrating because of the potential

Sep 29, 2017
3/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: There is lots of potential and the features are all there
I like having everything in one place, this is great

Cons: The system is just so confusing to use, I was new to the business and to Scoro and spent my first few months learning how to use the system rather than learning my job.

Overall: Was able to keep all my client information, scheduling and invoicing in one place, this is valuable.

Good to manage all projects quickly and without wasting time

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of using and getting out huge amount of information by inputting little. easy to understand it.

Cons: Difficult synchronization with different bookkeepers software. If there is more than 1 company, all the forms are seen in both, as well activity types etc.

Overall: All the information in one place and easy to find it

Our copmany uses Scoro about one year. Now our work organization is fully transparent

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Scoro fully covers the company's needs with communication notes, job and project planning and billing. We were some cases where was required specific configuration., Scoro Helpdesk helped it as a matter of urgency

Cons: We have everything we need :). I would even say that some things are too much and they are not used by our company

A lot of important necessary thing missing. Like payment import from bank and Credit limit.

Aug 05, 2017
3/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Web interface is attractive. Also possibility to view much things on mobile version.
Fault tolerance is good.!

Cons: There is no credit limit for customers. Every normal financial software should have it.
Still there is no bank import. so we must mark all done payments manually. (that was promised on purchase)

Good

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
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Pros: I can say that it is very easy to use. And it doesn't cost too much, so it's affordable which is a good thing, it is accessible online businesses like ours. The most important part is that is fast.

Cons: I consider that editing information in different parts of the platform without displaying any date stamp or author is a big downfall.

Overall: A better collaboration with my team

Overcomplicated and difficult to use

Aug 04, 2017
1/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: It has a lot of features and could be very powerful but the interface is impossible to use. Their team seem to be fairly responsive.

Cons: It's over-complicated and a bit flakey so you can't always trust it - data seems to go missing. It's massively slowed down productivity and paralysed a lot of stuff that seemed to work well before we used it - our team named it 'Sorrow'.

Good. Very extensive tools.

Aug 03, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Many tools to run business. Very comprehensive, and full of hidden features. Would be great for an entrepreneur.

Cons: Too complex, not user friendly at the beginning. Paying extra for training seems like a bad choice. Too expensive.

Project management and CRM

Aug 08, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: It's a great tool that combines project management and CRM features. We started out using several different tools, but ended up integrating some with Scoro and eliminating some altogether. We spend less time inserting data and more time on actual work, so that's nice.

CRM system

Jul 20, 2016
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It has a pipeline-like lead management system and so-called 360-degree client profiles. So you basically have all your client data in one place, connected to invoicing.

Cons: Not too good for large enterprises, rather for small teams.

Overall: We mainly use Scoro for handling our sales leads. It's also used by some team members to manage projects which makes it a good combination of sales and project management tool.

Great Product, Excellent Support

Jul 07, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The features we use most are the team collaboration tools (aligned calendars, overview of the clients and files, in-app notifications about changes in projects)
The billing automation features are a great bonus: we enter time spent on a project and the client is billed based on the time entries, automatically.

Cons: We don¿t use a lot of the features the software offers, but the pricing is universal.

Overall: I have used Scoro as the main collaboration tool of the project team. It is great for task and calendar management and we also enjoy the automated billing options.
We were successful in getting the entire team to collaborate and have received a lot of positive comments about the program.
The customer support is world-class!

A powerful and highly customizable business solution

Jun 30, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The features we enjoy most are the 360-degree overview of each client and project, automated billing, aligned team calendars and the insanely thorough reports.

Starting at $11 user/month, it's an excellent solution for its price

Cons: The onboarding process took some time, but once everything was set, it was no problem.

Overall: We have used Scoro for managing time, sales, finances and reporting. With Scoro, team collaboration is easier than ever and we no longer have to shuffle between different software and emails... or bother others to get work done.

Recommendations to other buyers: It's not built on being the most simple solution on the market - you need to invest some time to start using it. But it is totally worth the commitment.

Super professional and user-friendly cloud crm

Sep 25, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Scoro is the most intuitive, user-friendly CRM system that gives you a totally "big picture" of your sales situation. It is essential in a world of overflowing information. At the same time it can be set up to automate some of your everyday routines, saving you time that you can use on more profitable things. The time you apply to customer activities can be registered and tracked so you can keep an eye on what you use your precious time and how much you actually can bill your time spent. All in all a super good CRM system which knows how to exploit synergies when several people work together in teams.

Cons: I miss integration with LinkedIn and possible. other social media. It would make it more complete

Recommendations to other buyers: I can highly recommend the system that will quickly prove to be your best investment in improved efficiency of your sales and other customer services

Nov 12, 2017
5/5
Overall

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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