SMTP2GO

SMTP2GO


5 / 5
96 reviews

Who Uses This Software?

Businesses needing reliable and trackable email delivery, for transactional emails (e.g. welcome emails from a website) and marketing emails. Support is worldwide, so is local to customers.


Average Ratings

96 Reviews
Ease Value

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • SMTP2GO
  • www.smtp2go.com
  • Founded 2006
  • New Zealand

About SMTP2GO

A fast and scalable email service provider, for sending transactional and marketing emails and viewing reports on email delivery. Complexities such as reputation monitoring and DKIM are professionally managed for each customer. Native-English speaking support is available worldwide (agents in the USA, UK, Australia, and New Zealand). Servers are also located around the world, meaning fast connection speeds and network redundancy.


SMTP2GO Features

  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting

SMTP2GO Reviews Recently Reviewed!


easy to use and reliable.

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: the web-based interface, and ease of integration made this the natural choice long term - having had problems a with my IPS and hosting company getting shared IP address listed on DNSBL or RBL lists and spending allot of time doing de-listing because of other peoples mistakes rerouting via SMTP2GO made perfect sense, I tried the free package and while this would suffice for 90% of the time I don;t mind paying what is realistically a small fee for piece of mind - my clients don't notice and mail gets delivered.

Cons: As yet I have found no drawbacks, I can't fault the interface or the service.

Overall: Using SMTP2Go to solve what was an ongoing headache for my clients with Emails not being delivered due to mis-blacklisted IP addresses where ISP / Hosts share IP's between clients this software has released my time and it worth every penny - in the lats year I have not had to track down a mistaken RBL listings once where as previously this was a monthly occurrence for some co-hosted clients. but every time I move a client over to use SMTP2Go the support overhead vanishes in this respect because it just works, I could not recomend highly enough.

Capterra loader

Powerful SMTP services without the headache!

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: SMTP2GO gave us a simple solution to enable web applications hosted within our own network, so send emails from .NET pages easily. It removed the overheads in setting up and maintaining local email services, plus allowed us to keep our own server IP's away from blacklists - especially useful when providing shared hosting space to many different customers!

The web dashboard for SMTP2GO provides simple configuration and online reporting and usgae stats, plus provdes simple logging of mails, deliveries and failures.

Cons: TBH, nothing - it just works! SMTP2GO provide fast reliabel support and there is a wealth of information online to get you sorted, IF you get issues.

SMTP2GO - Well rounded, easy to use MTA service

Jan 09, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The main things:

* Outstanding service quality

* Heavy commitment to quality customer support

* Smooth considerate and competent handling of a variety of mission critical incidents

* Easy memorable setup process

* Caters for a wide range of end user use cases

* Adequate metrics -- easy to use and not over complicated

Cons: We're in New Zealand. Sometimes the backend load is a bit slow

Overall: Our main client is a animal welfare NGO. They have experienced some issues in balancing service quality with budget. Some of the test/ support features that a fully commercial operation might have access to have yet to happen. Rick - our usual support person has done a really wonderful job of getting us through a few roadblocks

Hope the team feels our appreciation

Reliable SMTP Relay

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Really simple to setup and use. Great solution for legacy devices like older Multifunction printer/copiers, old payroll system that wouldnt talk to Office365 and for bulk alerts from comms room temp sensors, backup apps and building management. Allows us to whitelist source IPs or use usernames/passwords for sites without a static IP. Reporting dashboard makes it easy to troubleshoot delivery issues.

Cons: Cant really think of anything. Havent had a single issue

Overall: As we removed internal mail server we discovered issues with Office 365 mail relay for legacy systems and those that could generate high volumes of alerts. SMTP2Go resolves this and gives us the ability to get anything to mail relay from wherever is it based

Capterra loader

The only company that would provide the service we need

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: What we need was a service that would not impose limits on emails per user or per hour. With SMTP2go we simply set a monthly maximum for the whole school.

Cons: My only complaint, and I'm told it may be addressed in future, is that I cannot set a common footer for every user. The footers have to be set individually for each user, which is a chore when the footer has to be changed.

Overall: We have spikes in our emailing that most other providers could not accept. As a school we send out regular reports to parents and these have always been sent by one user as fast as the system could produce them. We may have 2,000 emails going out from the server at regular intervals very quickly and no other smtp service would accept this as it looked like spam to them.

A reliable solution for problems sending e-mail

May 14, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to set up and provides excellent and complete reports. Also the company is the most responsive provider I deal with. Any e-mails to them are responded to by a human within minutes.

Cons: Ideally, my ISP or web hosts should provide a better service and I shouldn't need to pay extra for SMTP2GO. But since I made the choice, sending e-mail has been flawless and so I consider it to be worth the money.

Overall: I previously used the SMTP servers from my web host and my ISP and both would have occasional but annoying problems; I would send e-mails to certain recipients that wouldn't arrive. When this happened the companies would blame other people and be generally unhelpful. With SMTP2GO, I never have any problems and can trace everything.

service is impeccable!

May 14, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No down time, superior service and communication is awesome!

Cons: my con for the software would only be price. I don't find it unreasonable but if i have to provide a negative, then this would be the only thing i could think of.

Overall: our ISP didn't provide an SMTP server with any reliability. our emails stopped going out and as our business is very much email driven it was vital to find a service provider that would be beyond reproach. Success was received once we were given a referral to smtp20 by our software providers. The referral proved to be perfect, and we have not looked back once since moving to smtp2go and nor will we. The very small issues regarding billing and service that we have had, were rectified immediately with 0 down time and superb & expeditious customer service.

Perfect Tool

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: What I like the most, is that it is invisible.

It works all the time. I send 20.000 / months.

Smooth, no issues.

It is easy to set-up, easy to program in any language. I use VBA or VBScript, so easy.

Cons: I do not know. I didn't have any issues.

I hope, the company and this service will remain active for a long time.

You never know who purchase who.

Overall: I am very datacentric. I am CEO and old programmer at the same time. So I like to drive the company by data, and I push all the company to drive their services by data.

So I did some programs which daily extract data in the ERP, compile these datas, write the data in XL and send XL to the approriate users via email.

Previously I did it with a classic SMTP, and as there were too many emails, the smtp servers banned me for abuse detection. So a lot of time lost to reset, to reconfigure....

Since SMTP2Go, nothing to do, work smoothly.

Capterra loader

Excellent SMTP service

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Setup was easy, supported DKIM and SPF out of the box and basically "just worked". Deliverability through SMTP2GO is better than Google for individuals as your actual sending IP is masked. I was having issue with my Google Domain until I switched here and have been here since.

Would recommend the service for smaller senders (like me) or larger senders that need to deliver larger amounts.

Cons: None. Support was fast when I thought I had a DKIM issue at the start, no issues since.

Overall: I've used SMTP2GO as a way to improve my domain's email deliverability (for standard email messing) and it's been very effective in that regard.

SMTP2GO for reliable email delivery

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The fact that my email is delivered reliably, while I don't have to worry about maintaining the reputation of my outgoing email server.

Cons: I don't really have any least liked things; the product just works once set up properly.

Overall: I started using SMTP2GO when my ISP's shared server I use to host my website wasn't getting emails through to the users. It turned out that the server appeared on various blacklists and it's reputation was not being maintained by the ISP. I switched to SMTP2GO and have never looked back. Emails are delivered reliably and with ease, and the comprehensive reporting allows me to troubleshoot in the event that email isn't delivered for some reason.

Ironic Timing for a review request

May 17, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to set up and maintain

Reasonable cost

Cons: Ironically we have recently received several emails from SMTP2GO regarding a scam email. We did have a legitimate change in our credit card info and received an email requesting to update and we did so. It has left us feeling uneasy and concerned our credit card may be compromised. We attempted to call customer support and it rang and rang without answer. We are monitoring our card and uneasy about attempting to log into our account.

Overall: Up to the above issue we have had no issues

Capterra loader

A simply solution to sending as many emails as you want. Side step ISP email limitations.

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No limits on the number of emails you can send from your email client. Overcomes the email limitations of many ISPs. Good metrics and support if there are issue with blacklisting. They are strict that only opt-in listsare used and that there are clear opt-out instructions.

Cons: Nothing. It does what it says on the tin. Sometimes there can be issues with blacklisting, but support always are responsive and help fix the issue quickly.

Overall: Overcoming ISP email monthly and daily limitations at a modest cost. Not more I can say to that is there?

We couldn't send outgoing emails with our ERP software / or scanner before using SMTP2G0

May 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SMTP2G0 cured our issues of not being able to get outgoing emails from ERP software or scanner to send. once we setup SMTP2GO our emails have not had any outgoing issues since. We were trying to resolve these sending issues with ERP software company, email hosting company, outside IT provider, and internet provider. No one could resolve, but once SMTP2GO was suggested by another user, boom, our issues were resolved.

Cons: I have no cons to report on - we are very happy with SMTP2GO!

Use SMTP2GO for our mass email systems. They do a great job and we get all the reports we need.

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The simplicity and how easy it is to use their services. Mass emails are essential and they help make sure everything is sent. I also like their dashboard and being able to see everything in the website.

Cons: Not really too much. At most the set-up in the beginning was slightly difficult. But that comes with most of these types of services. Also, upgrading the services, I haven't been notified or communicated on any new updates they have done to improve their product.

Overall: Being able to use email marketing which is essential.

Our internet connection is bad, so we're glad SMTP2GO is so good

Feb 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We use SMTP2GO as a solution to a bad internet connection. Because of our industry, we need to host our own email servers. However people trying to email us often ended up getting bounces and undeliverables while our internet was down or flakey. The solution is to relay our email through SMTP2GO. They accept our email and hold it for delivery when we're back up and ready to receive.

Cons: I really don't have any complaints to be honest.

Overall: Everything is great with SMTP2GO.

SMTP2GO has been my go to for out bound email delivery for years.

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I have only had to call tech support once over the 5 plus years I have used the service. The call was quick and my issue was resolved very quickly. There are very detailed reports that can be tweaked to you needs.

Cons: No Complaints. The one call I had to tech support was resolved so quickly I don't even remember what it was.

Overall: With large copiers being used for scanning becoming the norm, I have used SMTP2GO to resolve issues that the tech delivering the machine could not get the scanning to work consistantly

Does what it says on the tin!

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Smtp2go is a simple & easy to use product that is packed full of features making IT admin nice and easy.

Cons: The only thing I can think of (and it took me a while) is probably down to the policies as opposed to the software it's self, such as the dislike to people using autoforwarding of emails - but this may be just my understanding as to how it should work

Overall: Excellent, they are fast to respond to queries, alert you to any problems and best of all seem to continually invest in the platform

Capterra loader

Our organization is a heavy user for SMTP2Go to process thousands of messages.

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great analytics and openness of the platform. It provides us a lot of intelligence for how our messages are sent to companies and government officials.

Cons: It seems expensive for our monthly contract as compared to other solutions in the marketplace (e.g. mailgun).

Overall: BIPAC would not be able to do business without SMTP2Go. If we had to switch to another vendor it would require a significant time expense to have our developers rebuild applications and then to create the level of analytics provided by your platform.

No drama, ever!

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Have found SMTP2GO extremely reliable and have never experienced any issues with the service. email delivery. User interface is simply, clear and easy to use.

There is a good level of detail available in the log files that is useful in tracking email delivery issues.

Cons: Only minor request would be to have the option to retain email logs for up to 12 months. This is functionality I would be happy to be a small additional charge for access to.

Capterra loader

SMTP2GO as a worry free mail service

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of adding new users in a very short time. The multiple ports and protocols are a big pro. Also the stats / reports are nice to have.

Cons: You cannot assign a webhook to a single user.

Overall: I experienced problems with sending mail from my own server. Often they didn't arrive. Therefore I wanted to have a solid worry-free, reliable solution for sending mail instead of configuring and maintain a smtp-server myself. The quality is very good for the prices. I would recommend SMPT2GO to everyone.

Sends our emails exactly as expected.

Oct 05, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Decent reporting so I can see who is sending how much mail. I am able to generate spreadsheets over whatever time period is relevant that show who send mail to who with what subject line at what time.

Cons: Stop emailing me about SFP configurations. One of the people in our SFP record has theirs configured to be more wide-open than SMTP2GO likes, so it harasses me about it weekly, but I can't make that other company change their record.

Excellent Value

May 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: SMTP2GO has been reliable, straightforward with billing, and responsive to my issues. Their pricing is also flexible for lulls and surges of service requirements.

Cons: No complaints. Honest! It works. It's fairly priced. ...and they are there when I need them. One minor con... Their summary reporting of email status isn't ideal for large deliveries. I believe they could use a redesign. I'm sure they know it and are probably working on one.

Overall: We're using their outgoing mail server service. It's flawless and a life saver. We look forward to growing our business with them in the future.

Very good Service

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: The capability to be use my email account on my laptop, mobile, table wherever in the world without to change any configuration.

Cons: Nothing, I found the service easy to set up, and easy to use.

Overall: I solve the problem to configure the email once and mantain it always working even if we change service provider. From the business point of view, it means the possibility to easly manage requests, messages, wherever I'm and with any provider.

I have been using smtp2go for many years now. Has been a great service.

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity and they do not charge me for each smtp user is a huge plus. I love how they recently made it easy to manage my approved sending domains and testing the configuration within their panel. Up time is great.

Cons: Sometimes negotiations on TLS is slower than I would hope, but then i just use SSL. No complaints really.

Overall: I provide SMTP solutions to many of my key customers in an effort to ensure inbox delivery.

Capterra loader

No matter what... it always delivers

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great software, easy to configure and easy to use. Very detailed stats and outstanding deliverability. I've been using SMTP2GO for many years and never had a problem. It just works.

Cons: Can't really think of anything negative to say about them, they do what they say, and they do it good.

Overall: My experience with SMTP2GO has been better than expected. They are reliable, great customer service, and fast delivery.

SMTP2GO Review

May 17, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This smtp2go services is the most stable mail delivery services any spam will be filtered and reported here, so we can keep our mail verified and spam free.

Cons: At moment i cannot find any cons with this services

Overall: More than 3 years we've been use these services we did not find any major issue or trouble, any queries are answered quick and clearly, overall we are quite satisfy with smtp2go mail delivery services.

Very good tool for mail needs

Feb 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: It's very easy to setup, the prices are good, even for small businesses like ours. and with the API and the Webhooks, it's easy to get notified if something goes wrong.

Cons: Sometimes it's a little slow, but this does not happen too often.

Overall: We send out Businessmail and invoices from our Intranet through SMTP2GO and it's very reliable. Also our network devices use it to send notification mail.

Easy Outgoing Email, Anywhere!

May 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I travel regularly, and frequently hit problems where I couldn't send email via the hotel WiFi. It was always an outgoing mail server issue. With SMTP2GO, I've never had a problem, from the U.S. to Vietnam, to Europe.

Cons: There's nothing I'm unhappy with, it just works.

Overall: Able to send emails wherever I am in the world. It just runs in the background and I've never had an issue.

Communication with Customs

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: No issues at all in the over 5 years we have used SMTP2GO

Cons: Nothing, we have been using SMTP2GO for some years without issue, invoicing is streamlined and there are no problems

Overall: SMTP2GO has been used a crucial channel for our reporting to Customs for international removals of sea containers, air freight etc. It provides a critical link between our software and Customs for this mandatory messaging

Cyber Security Engineer

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've try different SMTP services, and I've try to make a SMTP pool myself with domain key, make a good SPF.... finally I found your service can save me lot of time, so I use it until now.

Cons: Easy to use web panel, success rate of going into client inbox

Overall: Make my email go into client inbox, easy to config, easy to know which one sending spam and block him.

Easy to set up, multiple verification options, reliable.

Oct 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SMTP2GO portal is easy to use and has simple interface yet it is very comprehensive with extended options on smtp users, domains, various restrictions that can be set and best of all, good compliance audit options.

Cons: Higher tier plans could cost a bit less.

domains allowed list could also be restricted per user.

Overall: reliability, cost savings

SMTP2GO Review

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Support and help section are well devised to assist with setup of the SMTP relay. There is also assistance for less common mail servers such as Exim and configuring it for use with SMTP2GO was not overly difficult.

Being able to easily lock down senders to a domain and/or IP address is another nice feature.

Cons: Nothing not to like. There was a billing issue but this was easily resolved by the support team.

Overall: We are experiencing higher email delivery rates by using a trusted SMTP relay.

Full featured SMTP Service

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its flexibility when it comes to additional traffic.

Cons: Unclear if SPF settings are properly detected.

Overall: SMTP2GO is easy to configure and has the flexibility we need for an SMTP service. We use it for all our outbound SMTP traffic. It's reliable and if you have more traffic than expected it is flexible enough to accommodate the additional traffic. I would highly recommend SMTP2Go

SMTP2GO Works Flawlessly

May 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is simple to setup. It does what we want it to without fuss and problems

Cons: The payment processor. It is cumbersome and doesn't always work first time.

Overall: We find interfacing with Office 365 Exchange online is sometimes very slow and a bit temperamental. SMTP2GO works every time. It is also perfect for bulk email distribution without the blacklist possibility.

Great Service

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use, and makes setting up our customers "Scan to Email" functionality a breeze on many different brands of multi funtion printer.

Cons: Not really had any negative issues with the service

Overall: Very easy to set up, and runs seemlessly in the background. Have recommended this service to several other copier dealers and I.T professionals.

Excellent value!

Feb 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SMTP2GO is an inexpensive way to ensure that email gets delivered as intended without many of the problems that other providers encounter. If you need to track your traffic, that is available and useful.

Cons: Nothing to report that comes to mind. My needs are relatively simple; reliability and consistency.

Highly Recommended Mail Sender

May 15, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This mail sender is blacklist proof, pure and simple.

Cons: Set-up is technical, but then again mail senders are by default, so it's expected.

Overall: The sending quality is 100% , it is literally blacklist proof, which is why we use SMTP2GO. Other mail senders claim to be, but after trial usually misstep. The customer support is also exceptional.

An excellent & very reliable service. SMTP2Go appears bombproof & Black List free.

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The service is very easy to setup, give a simple & clear overview of traffic through the service. I'm able to monitor multiple Companies & Domains within a couple of clicks. SMTP2Go also acts as a second layer of security. If any AntiVirus/Security Systems become compromised, Outbound Spam would be blocked, flagging the issue & protecting the Domain/Senders reputation. The Support is always very very prompt, relying to any questions & in the almost unheard of every of an issue, resolving everything. Everyone on that uses it is 100% happy, it is invisible, exactly what a service like SMTP should be on a daily basis.

Capterra loader

SMTP2GO, great smtp solution for people using cloud email services.

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Easy to use

-0 downtime

-Excellent pricing

-Great customer service

Cons: I really have no problems with the software or service.

Overall: We have been using SMTP2GO for years now without any issues. We use it for scanners/multifunctional printers so that they can send emails, and also for any type of mailing from our human resources system.

Solved a big issue for me

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software works every time, the web site is intuitive and easy to navigate, and the support ( should you have a question ) is timely and excellent.

Cons: Nothing really, it works as promised and is easy to setup.

Overall: I market a point of sale that emails daily totals and reports to my users. Before SMTP2GO the emails would sometimes fail, since I discovered this I believe it's 100%. I no longer have an concerns about my customers receiving what they paid for, this service works perfectly.

Excellent Service

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely user friendly and easy to use.

Cons: Nothing. Can't fault anything about this service.

Overall: It's provided us with a reliable SMTP relay that we use for all our clients that aren't on Office365. I haven't had any issues in all the years we've been using it and as a result haven't had to contact tech support even once.

Excellent product, terrific service

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of setup & configuration is one of the most attractive qualities of SMTP2GO's service, alongside flexibility and the fact that it simply works. The service runs without any fuss and, on the only occasion it has been required so far, customer service was quick, helpful and, most importantly, solved the problem.

Cons: I can't fault the software or the user experience.

Overall: I was looking for a SMTP solution that would support multiple customers and would provide a clean, user-friendly experience. SMTP2GO provides exactly that. It's a well-priced service that does exactly what I want it to do, with no fuss.

The best smtp relay service on the planet!

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use, super flexible, cheap for the service it provides. Use it alot for setting up older devices that don't support TLS/SSL email relays.

Cons: there is no app for the iphone to make setup even easier when onsite at a client. , everything else works really great.

Easy to use, easy to just forget about and let it do its thing in the background without worry

Oct 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Investigating email failure is very easy. Being able to track down bounced mails and find out the reason for bouncing is great, it helps greatly in tracking down where the failure occurred (ie customer, server, etc). The charging model is also perfect for our usage. The reporting visuals are fantastic to see how we are tracking through the month,

Overall: For our usage this software is great and does the job perfectly

Very good service

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easy and fast to setup

- Very good reputation

Cons: - The price per email is higher than other services

Overall: I use SMTP2GO since it makes it so easy to setup as SMTP relay and my web hosting server. It takes care of the DKIM and IP reputation so my emails are always accepted by recipients.

Perfect for us

Feb 08, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Allowed us to dump a dedicated mail server for all our website traffic and save a lot of grief. API is useful for doing some bespoke reporting for clients and individual limits allow us to manage how clients use our resources. When you call they answer and have a sensible conversation not just reading from a script.

Cons: We have to pay for it, only joking. Would like to filter reports by more criteria, more closely related to our clients rather than email processing criteria.

Overall: Makes managing the email output from our clients websites simple and secure.

It is a good tool for sending email

Jan 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a good tool to send email disregard the location.

Cons: so far so good as I only use it to send emails and with no problem.

Overall: I only use it to send emails at different locations in the world so it is great benefit for me without switch to different internet provider.

Great product at a great price.

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Configuration was was simple. The steps were well documented and available for the most popular web servers.

Cons: Technical support is only available at certain times. It would be ideal if technical support was available 24/7, 365.

Overall: Less delivery failures.

Capterra loader

Super easy and User friedly

May 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I struggled with managing my own smtp server, I got hacked on my own server. Then switched to this service and the problem was solved. Very easy setup and maintenance.

Cons: No dislikes. Software does what it suppose to do.

Happy user

May 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to setup / install / use. Easy to follow up sent mails

Cons: None, I 'm happy as it is. If I wasn't happy I choose another solution.

Overall: Using smtp2go for a few years now. Happy user, simple to setup and good and clear website to follow up sent mails.